Operator Certification Program Update. Focus On Change 2018

Transcription

1 Operator Certification Program Update Focus On Change 2018

2 Current License Numbers 4,699 Drinking water treatment plant operators 4,843 Wastewater treatment plant operators 4,465 Water distribution system operators Total: 14, # of Licenses DW WW DS September 25,

3 Exam Pass Percentages Overall Exam Pass % January 1, December 31, 2017 DW WW DS 52% A 42% 1 63% 60% B 53% 2 75% 63% C 61% 3 80% 50% D 63% 4 N/A September 25,

4 Top Exam Performers for 2017 DRINKING WATER DISTRIBUTION WASTEWATER DW A MATTHEW CLARK 91% DS1 LISA WILSON-DAVIS - 88% WW A JASON CAMARA - 82% DW B JOHN REEKIE - 93% DS2 RYAN REGISTER - 96% WW B JUSTIN MONBARREN - 98% DW C JOSEPH FRANKEL - 95% LEONARD RERA 95% DS3 JAMES MURRISON JR. - 98% WW C STEPHEN WATSON - 95% DW D BEVAN ADAMS - 90% DS4 N/A WW D BRADLEY WINTERROTH - 90% September 25,

5 Exams # of Exams Administered # of Exams administered July 26,

6 Age of Exam Candidates Class C exam candidate Class B exam candidate Class A exam candidate Average age of Class C exam candidate Average age of Class B exam candidate Average age of Class A exam candidate July 26,

7 New Licenses vs. Licenses to Null & Void Class D Class C July 26,

8 Age of Licensees DW & WW December 2017 DS December % 29.55% 30.87% 22.31% 21.15% 15.95% 10.62% 10.05% 8.12% 5.77% 1.97% 0.38% 0.25% 0.00% < > 80 Age of Licensee's < > 80 Age of Licensee's DW & WW Average age = 51 DS Average age = 46

9 It s Audience Participation Time! September 25,

10 September 25,

11 Practice Question #1 Of the nuts squirrels bury for future use, they actually forget where % of are buried? 1. 20% 2. 40% 3. 60% 4. 80% 25% 25% 25% 25%

12 Practice Question #2 Do polar bears eat penguins? 50% 50% 1. YES 2. NO

13 Now for news we can use! 13

14 Computer Based Testing (CBT) 1. I prefer CBT 2. I prefer Paper & Pencil 3. I have no preference either way 33% 33% 33%

15 Return to CBT November 27, A Request for Proposal (RFP) was published to find a CBT vendor January 8, 2018 All questions submitted by CBT vendors were responded to by DEP January 29, 2018 Sealed responses are due to DEP February 16, 2018 Evaluations of vendor submittals is to be completed by DEP February 27, 2018 Posting of Intended Award of CBT contract Effective date of CBT contract will be determined at a later date First CBT exam is anticipated to be in the summer of

16 Let s get a snapshot of who s here today. 16

17 How Young Are You? or younger to 40-yrs young to 50-yrs young to 60-yrs young to 70-yrs young to 80-yrs young or over 14% 14% 14% 14% 14% 14% 14%

18 How Many Licenses Do You Hold? 1. Drinking Water only 2. Wastewater only 3. Distribution only 4. Drinking & Wastewater 5. Drinking & Distribution 6. Wastewater & Distribution 7. Drinking, Wastewater & Distribution 14% 14% 14% 14% 14% 14% 14%

19 Who Completes and Submits Your Exam and License Applications? 1. I fill out my exam/license application and I submit it to DEP. 2. Someone else fills out my exam/license application and they submit it to DEP for me. 50% 50%

20 Is This You? Exam application received on 12/14/17 Submitted this photo No High School Diploma submitted No training certificates submitted Did send money 20

21 Help Us Help You! Incomplete/problematic applications are on the rise! 17.5% of exam applications for FY 16/17 got rejected due to missing or inaccurate information Most common problems: 28% 28% 24% 13% 1.5% 5.5% High School Diploma (missing or not acceptable) Training Certificates (missing or expired) Money (missing or not enough) Profile Information (name change, different SSN, wrong application form) Photos (missing or unrecognizable) Forget to sign the application Double check your paperwork before you send it in. Always keep a copy for your records. 22

22 Verification of Experience 1. I fully understand the rules that outline the criteria for determining eligible experience. 2. I somewhat understand the rules that outline the criteria for determining eligible experience. 3. I do not understand the rules that outline the criteria for determining eligible experience. 100% 0% 0%

23 Is This Your License Application? License application received on 12/4/17 Experience not properly verified Did send money 23

24 F.A.C. Establishes Primary Experience and Secondary Experience Primary experience must predominate (more than ½) Conduct operational control tests Evaluate/Interpret test results Prepare plant operational control reports Analysis/disposal/distribution of plant product Control of the hydraulic systems Making chemical adjustments 24

25 F.A.C. Secondary Experience Secondary experience (less than ½) Water distribution experience Sample collection Electronic Surveillance System monitoring Plant maintenance 25

26 Experience Portion of the Application for Licensure Start & End date in DD/MM/YYYY format Be consistent with your dates when moving up licensure levels o Don t have different start/end dates on you C, B, and A applications o Don t put PRESENT for the end date Be consistent when submitting multiple application types (DW & WW) o Be carful not to overlap dates for DW and WW experience 26

27 Experience Portion of the Application for Licensure Number of hours worked per week Full time considered 40 hrs/week Do not include overtime hours in this block DW experience only counts towards DW license WW experience only counts towards WW license Divide # hours per week if working in both DW and WW Be consistent when submitting multiple application types (DW,WW & DS) 27

28 Experience Portion of the Application for Licensure Number of weeks worked (between start & end date) Do not count extended leaves of absence One year equals 52 weeks 28

29 Experience Portion of the Application for Licensure Calculating hours OCP calculations will be the official count (# hrs/week) x (# weeks) 40x52 = (# hrs Overtime) = Total # of hrs of exp. = 2,280 29

30 Recap of Common Mistakes Applications are submitted with insufficient # of hours Person verifying experience is not a licensed operator Different experience dates submitted on multiple applications Spaces left blank on application Same dates & hours are being used for DW & WW Failure to keep copies of paperwork 30

31 Who Renews Your License? 1. I renew my license, I pay my renewal fee. 2. I renew my license, my company reimburses me. 3. My company renews my license, my company pays my renewal fee. 33% 33% 33%

32 Need to Know DEP s webpage has a new look The online renewal process has changed slightly You will need to set up a user account address and password Can change addresses online now Future capabilities on which we are currently working Exam application submittals online License application submittals online Profile number look up online Duplicate license request online Print receipts online 32

33 How Well Would You Rate Today s Presentation? 1. Outstanding 2. Awesome 3. Excellent 4. Best presentation ever 5. Can t wait until next year s presentation 6. All of the above 17% 17% 17% 17% 17% 17%

34 How Well Would You Rate Today s Presentation? 20% 20% 20% 20% 20% 1. Outstanding 2. Good 3. Fair 4. Could be better 5. Bad

35 Questions & Answers 36

36 Contact Information Ron McCulley Department of Environmental Protection Operator Certification Program