ITA TRAINING PROVIDER EXAMS MANUAL

Transcription

1 ITA TRAINING PROVIDER EXAMS MANUAL Version June 2016

2 TABLE OF CONTENTS 1. Introduction ITA Examinations Exam format and invigilation Time limits for Exams Marks ITA Standard Level Examinations BC Certificate of Qualification and Inter-Provincial (IP) Red Seal Examinations Certification Exam Eligibility Requirements Regarding Training Sequence Requirements for the Automotive Service Technician Program Examinations for Foundation Programs Creating ITA IDs Online Scheduling Exam Scheduling Process Scheduling Examinations for Trades with Progressive Credentials Marking Exam Day Approved Government-issued Photo Identification on Exam Day Examination Facilities Online Exams Multiple Exams Requested on the Same Date Exclusion of Instructors and Third Parties Security Personnel ITA Quality Assurance Exam Rewrites & Upgrading How to schedule to re-write your exam Exam Process for Apprentices Exams and Re-writes (CofQ/ IP): ITA Training Provider Exams Manual Page 2 of 29

3 4.3. Exam Process for Challengers Exam and Re-writes (CofQ/ IP): Accommodations Guiding Principles Accommodation Request Procedure English as a Second Language Accommodation Option Using a Translator/Interpreter Using a translation dictionary Disability Options Using a Reader: Additional Exam Time: Links to Accommodation Resources Apprenticeship Advisors Resources and Upgrading Recording Results Technical Training Results Practical Assessment Results Entering Results into ITA DirectAccess Direct Access Warning Messages Using the ITA Technical Training Results Form Recording ACE-IT Technical Training Results Timelines Training Provider Exam Request Timelines Typical ITA Processing Times (business days) Links to Online Resources ITA Forms for Apprentices Information for Apprentices ITA Forms for Training Providers Information for Training Providers ITA Training Provider Exams Manual Page 3 of 29

4 1. Introduction The support that you as Training Providers offer to apprentices is invaluable. The ITA Assessment Department is committed to helping improve the apprenticeship process for you and your students. This manual provides important information concerning apprenticeship training requirements and examinations. It constitutes a significant complement to the information available on the ITA website. Some of the key areas related to examinations can be found at: for examinations related policies We hope that you find this manual helpful. The present version takes account of the implementation of ITA standardized exams and of changes to some apprenticeship programs. Recognizing that Industry Training programs are undergoing continuous evolution, however, we urge you to treat it as a living document that will require periodic updating. We are committed to ensuring you have access to the most current information and will ensure that we are updating this document as realities on the ground change. It is our plan to make sure to create a new version at least once a year but if there are substantive changes in between, we will make those and recirculate. This manual is best used on a device with access to the internet as it contains links to additional information on the ITA website that are the most current and up to date. If you have any questions, concerns, or suggestions about the content provided, please share them with us by contacting the ITA at: examrequest@itabc.ca Closer to examination dates, if you experience any difficulties with the examination process, please contact the ITA Exam Department at: ITA Training Provider Exams Manual Page 4 of 29

5 2. ITA Examinations 2.1. Exam format and invigilation ITA offers paper based and online exams. All ITA certification exams (Certificate of Qualifications (CofQs) and Inter Provincial Red Seal (IP) exams) are paper-based multiple-choice questions and must be invigilated by ITA or its designate Time limits for Exams Level Exams 3 hours Certificate of Qualification exams 3 hours IP Red Seal exams 4 hours Candidates can apply for an exam accommodation (see section 5), which can extend the time limit by 1 hour Marks 70% or higher is considered a pass. 69% or lower is considered a fail ITA Standard Level Examinations Apprentices taking training in a program where Standard Level exams (SLE) have already been implemented are required to write an ITA SLE after completion of technical training. For the most current list of SLEs, please visit the ITA website - this list is updated continuously BC CofQ and IP Examinations An apprentice may write a BC CofQ or IP examination After successful completion of all the required technical training OR As otherwise specified in the relevant Industry Training Program Profile Program profiles can be found here Certification Apprentices are not automatically certified after successfully completing all levels of technical training and the CofQ or IP exam. Typically, they still need to complete work based training hours or, for some trades, pass a practical assessment. When they have done so, ITA Customer Service will send a Recommendation for Certification (RFC) to their current sponsor. The RFC must be ITA Training Provider Exams Manual Page 5 of 29

6 signed by their sponsor and a certified journeyperson in that program or related program (as specified in the Program Profile, if the sponsor signing off is not themselves certified) to attest that the apprentice is working at the level of a certified journeyperson. The apprentice will receive a BC Certificate of Qualification (with Red Seal endorsement, if applicable) once all program completion requirements have been met Exam Eligibility As a Training Provider, you should verify each apprentice s eligibility to write an exam prior to admitting him or her into technical training. You will also need to review the eligibility at least 6 weeks prior to the exam date (or on the 2nd day of class if technical training is less than 6 weeks) in order to schedule the required ITA examinations. Each Training Provider has a list of staff approved to access apprenticeship data in ITA Direct Access (DA), for trades programs they offer. Please submit requests to update that information to examrequest@itabc.ca. Actions that can be completed by Training Provider through DA: 1. Check and confirm if candidate has an active DA account 2. Check and confirm that candidate is registered in DA, in a program with the same trade as the exam (Foundation students may not yet be registered in a program but they must have an active DA account). 3. Check that prerequisites have been met (e.g. CofQs or technical training verified through transcript) This verification involves three steps: 1. Search for the Apprentice Record in DA: Select the Search for Individual hyperlink on the Home screen of DA to find the students record. Search for individual by entering Individual ID or by using the students first and last name verify by using birth date. 2. Verify that the apprentice is eligible to attend technical training: Select the Program Registrations tab to review the programs in which the apprentice is registered. Ensure the student is both registered and active in the trade program for which they are taking training (e.g., an apprentice registered as a Plumber is not permitted to register in training for Steamfitter/Pipefitter). If the apprentice is not active or is not registered under the correct trade, please have them contact ITA Customer Service or (Toll free). 3. Confirm that the apprentice is eligible to write the CofQ or IP examination: ITA Training Provider Exams Manual Page 6 of 29

7 Select the Transcript tab, and the student s official ITA Transcript will be displayed. Review the Summary of Program Completion Achievements to ensure successful completion of all previous levels of technical training Requirements Regarding Training Sequence In general, apprentices are permitted to take levels of technical training in any order. The only requirement is that apprentices must successfully complete all levels of technical training prior to writing the CofQ or IP. Apprentices should be discouraged from registering for the completion level of their training until they have earned a mark of 70% or higher on the previous levels of training they have undertaken. An exception applies to apprentices registered into a progressive credentialing program (e.g., Professional Cook, Partsperson). Students in these programs must achieve certification at each level before being considered eligible to write the CofQ/IP at the next level. For example, an individual requesting to write the Professional Cook 2 CofQ exam must hold PC 1 certification and be currently registered into the PC 2 apprenticeship program Requirements for the Automotive Service Technician Program Effective February 11, 2013 the following changes were implemented to the Automotive Service Technician program: Apprentices can continue technical training without completing 1500 hours for each level. Apprentices are able to continue technical training without formal ITA certification at each level. Apprentices are able to progress through to AST 4 without having to return the Recommendation for Certification (RFC) for each level. Apprentices can either claim certification at the end of each level (up to four certificates), or continue straight through to AST4 and claim certification at the end of the program (this second option means that only one certificate will be issued with the IP Red Seal endorsement). Apprentices are able to exit the program at any stage and claim certification as long as ALL of the following requirements are met for that level: o technical training completed o CofQ exam written and passed o 1500 hours accumulated o RFC signed by employer and returned to ITA. This means that any apprentice who foregoes certification at the AST 1 level, for example, and moves on to AST2 level training will not receive certification for either level until she or he has completed all of these requirements for that level, including the accumulation of all required hours. ITA Training Provider Exams Manual Page 7 of 29

8 Notwithstanding any of these previously identified changes, an apprentice must still pass the Certificate of Qualification (CofQ) exam for each level where it is required before he or she can write the CofQ in the next level (i.e., they must pass AST1 CofQ exam before you will be allowed to write the AST2 CofQ exam, etc.) Examinations for Foundation Programs The following ITA Foundation (Pre-Apprenticeship) Programs include a requirement for trainees to write an examination, as specified below, after successful completion of training: 1. Appliance Service Technician IP Examination (not a requirement to complete Foundation program) 2. Automotive Refinishing Prep Technician CofQ Examination (not a requirement to complete Foundation program) 3. Automotive Service Technician AST1 CofQ Examination 4. Bricklayer Level 1 6. Embalmer & Funeral Director Level 1 Common Core 7. Landscape Horticulture Foundation Examination 8. Parts & Warehousing Person 1 CofQ Examination (not a requirement to complete Foundation program) 9. Road Builder & Heavy Construction Foundation Foundation Examination 10. Baker - Level Welder -Foundation Examination 12. Meatcutter - Level Motorcycle & Power Equipment Technician -Level Hairstylist Level 1 The following Foundation Programs offered by Private Training Providers also include a requirement for examinations: 1. Carpenter Level 1 2. Plumber - Level 1 All Private Training Providers offering Foundation Programs must schedule the appropriate ITA examinations, where necessary. Where an ITA examination is required at the end of a Foundation Program, the exam must be scheduled and the following information provided to ITA with 6-8 weeks lead time to ensure delivery: exam date exam time exam location the names and ITA ID numbers for all candidates who will be writing the exam. ITA Training Provider Exams Manual Page 8 of 29

9 2.11. Creating ITA IDs Online In order to write an ITA exam the individual being scheduled MUST have an ITA ID number. Please ensure all students create an ITA ID number online prior to scheduling them for an exam. Many Foundation students will not have been registered with ITA in the past. If a student does not already have a unique personal ITA number, she or he should create one by visiting Students who have been registered with ITA in the past should be advised to contact ITA to retrieve their ITA number if they do not have a record of it. Registration instructions for Foundation students are available online at For students who do not have access to the Internet, please have them complete a Direct Access Registration form found at Providers. We have developed a series of how to guides to lead you and your students. These can be found on the ITA website at The first guide will show you how to create an ITA account. ITA Training Provider Exams Manual Page 9 of 29

10 2.12. Scheduling Where an ITA Standard Level, CofQ, or IP examination is required for a class, the examination must be requested by the Training Provider on the Exam Request form found here Providers. Apprentices typically write the required ITA examination on the last day of their technical training class. Details such as the examination date, time, room and campus location, and a list of candidates with ITA ID numbers should be completed on the Exam Request Form and ed to examrequest@itabc.ca no later than 6 to 8 weeks prior to the date of the exam. ITA will make every effort to accommodate the date and time requested. The Assessment Department receives a high volume of requests throughout the year. While we try to schedule exams exactly as requested, we sometimes need to propose adjustments to the timing in order to ensure that every candidate is provided with an appropriate opportunity to write their examination. We may consequently ask you as the Training Provider for some flexibility with respect to your request. For the peak periods listed below, please ensure that you request your exams early so that we can begin the process of booking the required number of invigilators. Although we have seen overall growth in volumes in each month, our high-volume months are: December mid month when all training sessions are ending May mid month when all training session are ending June due to a high volume of ACE-IT classes It is easier to remove a student from a scheduled exam than to add a student to an existing exam. If you need to add a student, this must be requested at least two weeks prior to the date of the exam, before distribution (this is when we send exams for printing and delivery to exam location) of the exam takes place Exam Scheduling Process The Training Provider completes and submits the ITA Examination Request form no later than six weeks prior to the requested exam date. The completed form (a fillable pdf available for download at Providers) should be ed to examrequest@itabc.ca. The form needs to be fully completed. Forms with missing information cannot be processed and will be returned. ITA Training Provider Exams Manual Page 10 of 29

11 ITA verifies the eligibility of all candidates prior to scheduling the examination. If someone is found to be missing a requirement two weeks prior to writing the examination, that individual is considered ineligible and will be removed from the exam event. We will make NO exceptions to this two-weeks-prior deadline for individuals who are missing a level of technical training or whose previously completed training has not yet been recorded on his or her ITA apprenticeship record. ITA will send a notification back to the Training Provider confirming the exam details, as well as a list of the eligible individuals. ITA will also provide a list of ineligible candidates and the requirement(s) that they are missing. ITA Training Provider Exams Manual Page 11 of 29

12 Prior to the examination date, Training Providers must notify ITA of any individuals who failed or withdrew and as a result, are not eligible to write the examination. Instructors should also advise ineligible individuals not to attend the ITA examination session Scheduling Examinations for Trades with Progressive Credentials When scheduling examinations for trades with progressive credentials, all apprentices must meet the program requirements prior to submitting the ITA Exam Request form. For example, an apprentice who is currently taking PC 2 technical training must be a certified PC 1 and be an actively registered PC 2 apprentice to be eligible for the PC 2 CofQ exam. Please direct apprentices who are not eligible to write with the class to contact ITA Customer Service at or Apprentices can discuss their situation with an ITA Customer Service Representative (CSR) and book a re-write exam Marking ITA will upload marks into candidate s DA profiles based on the following service levels: Written CofQ and IP exams Written SLEs Online Exams 10 Business days 1-3 Business days 1 Business day* * If more than 50% of a class fails the exam, the marks are submitted to ITA s Standards Department for review to ensure they are indeed correct. In most cases these are uploaded into DA within 1 additional business day. ITA Training Provider Exams Manual Page 12 of 29

13 3. Exam Day 3.1. Approved Government-issued Photo Identification on Exam Day Apprentices must arrive at the exam session with approved, valid government-issued photo identification. Individuals who fail to present appropriate identification to the invigilator will not be permitted to sit the exam session and will need to contact ITA Customer Service to reschedule the session. Candidates must bring one of the following types of PHOTO Identification with them to the exam. Photo identification MUST BE VALID AND CURRENT on the day of the exam. Provincial Driver s License (issued by a Canadian Province or Territory) Provincial Identification Card (for example, BC Identification Card, Alberta Identification Card) Passport (Canada or foreign) BC Services Card Combination Driver's License and BC Services Card Canadian Permanent Residency Card Canadian Certificate of Indian Status All the above documents must be originals, legible and not torn or altered in any way. Copies or certified copies will not be accepted. Samples of acceptable photo identification can be found here Samples of acceptable photo identification Expired identification and identification with no expiry date will not be accepted. If the examinee cannot show an unexpired government issued identification, they will not be allowed to write their exam. They will need to reschedule with ITA and pay any necessary rescheduling fees Examination Facilities An appropriate examination room with locking door must be provided. Washroom facilities must be in close proximity and ideally within eyesight of door where the exam is taking place. Room size must be adequate to accommodate individual tables for each candidate. Candidates are to be spaced to prevent compromise of the examination through copying or communication between candidates. A minimum of one person space between writers is required, and each student should have at least 3 ft. (92 cm) of personal space. Tables should be arranged to ensure that candidates are not sitting face to face. All trade-related information should be removed from the walls. Room must be located in a quiet space so candidates are not distracted. ITA invigilators may request an alternate room or, if necessary, decline the session if the ITA Training Provider Exams Manual Page 13 of 29

14 facilities and/or arrangements do not meet ITA requirements Online Exams For a list of trades that offer online exams, please visit this link: For computer requirements and sample online exams, please visit this link: Multiple Exams Requested on the Same Date When multiple classes are writing ITA exams on the same day and time, ITA prefers to group two or three exams sessions together. In this instance, those providing the facilities (Training Providers, in most cases) are asked to supply a larger room that can accommodate 40 to 48 individuals. This is ideal when the candidates are in different trades (e.g., Plumbing and Carpentry classes that end on the same day) Exclusion of Instructors and Third Parties Only candidates and invigilators are permitted in the room during examinations. Invigilators will not initiate the start of the exam writing process until the room is secure. Instructors and staff are neither allowed in the exam room nor permitted to view any examinations administered by ITA. For Standard Level examinations, there is a limited exception to the rule for online exams only. Instructors can invigilate these exams provided the exam is not for a trade they instruct. For example, a Millwright instructor can invigilate a Standard Level exam for Carpentry, but cannot invigilate a Standard Level exam for Millwright. Candidates must not discuss the contents of an examination with their instructor following an examination Security Personnel Where appropriate (e.g., outside of regular work hours - nights, weekends,), the institution hosting the exam must provide security personnel to escort the invigilator and examination materials to and from the examination location ITA Quality Assurance ITA is always looking to continually improve the security of all ITA exams and exam sessions. The quality assurance process includes, but is not limited to, evaluating the performance of invigilators. ITA performs random visits throughout the year on exam sessions (Class, monthly and one-off sessions) as well as to Service BC locations. ITA Training Provider Exams Manual Page 14 of 29

15 4. Exam Rewrites & Upgrading Re-writes, if permitted, are subject to a fee and a 30-day waiting period from the previous attempt How to schedule to re-write an exam 1 Review and meet the requirements in the table provided below. 2 Pay any exam scheduling fees. 3 Identify the location you would like to write your exam. 4 Schedule your exam by, a. Completing the Examination Application form and ing to Customer Service, or b. Contact Customer Service and book your exam. 5 If you are applying for an Accommodation, the form(s) must be ed with the Exam Application. (for more details see Accommodations in About the exam ) a. Accommodation form b. Reader declaration form, or c. Translator/Interpreter declaration form After Examination Application is processed, candidate will receive a confirmation with the testing date and location Exam Process for Apprentices Exams and Re-writes (CofQ / IP): EXAM ATTEMPTS PROCESS FEE REQUIREMENTS 1 st Write exam No fee 2 nd Re-write exam No fee 3 rd Re-write exam with Advisor contact $ Candidate must complete technical training Candidate is required to reach out to Advisor for guidance before re-writing exam 4 th Re-write exam $ th Re-write exam with upgrading required $ Click here for upgrading information Individual s file will be reviewed by Before 6 th Re-write exam $ Completions department for recommendations of support ITA Training Provider Exams Manual Page 15 of 29

16 4.3. Exam Process for Challengers Exam and Re-writes (CofQ / IP): EXAM ATTEMPTS PROCESS FEE REQUIREMENTS 1 st Write exam $ Challenge Application accepted 2 nd Re-write exam No fee 3 rd Candidate is required to reach out to Re-write exam with $ Advisor for guidance before re-writing Advisor Contact exam 4 th Re-write exam $ th Re-write exam with upgrading required Before 6 th Re-write exam $ $ Click here for upgrading information Individual s file will be reviewed by Completions for recommendations of support ITA Training Provider Exams Manual Page 16 of 29

17 5. Accommodations ITA makes accommodation for candidates who may not be fairly tested under standard procedures. Candidates eligible for accommodation include those: With documented physical, emotional, or learning disabilities Who lack English-language proficiency and who request translation services (For written IP examinations, candidates can request French language editions.) The procedure for requesting accommodation can be found on the ITA website at Guiding Principles Candidates must have met all ITA requirements for examination and submitted a completed ITA Request for Exam Accommodation form and, where required, supporting documentation and recommendations from a qualified professional. Examination procedures should enable every examinee equal opportunity to demonstrate the knowledge, skills, or competencies being assessed. Special examination conditions must not give a candidate an unfair advantage over other candidates. Accommodations change the delivery of an examination but must not reduce the validity and reliability of the examination, compromise the integrity of the examination/credential issued, or lower achievement criteria in the program standard Accommodation Request Procedure Review requirements found here and complete the Request for Examination Accommodation Form. Requests must be received at least 30 days prior to the scheduled or requested examination date to allow for appropriate arrangements to be made if the request is granted. Approved requests for examination accommodation will be scheduled only at ITA Customer Service or Service BC offices. If an apprentice requesting an exam accommodation is part of a class taking technical training, ITA will attempt to schedule the exam for that individual on the same date and at the same time as their class, even though they will be writing at a different location. Training Providers are asked to identify such individuals when submitting the exam request for the class. Applicants will be informed in writing of the determination (by ). Requests for reconsideration of denied accommodation will be determined by the Manager of Assessment. ITA Training Provider Exams Manual Page 17 of 29

18 5.3. English as a Second Language Accommodation Option If English is the candidate s second language, they may apply to use a Translator/Interpreter, a translation dictionary, or they may request a French exam version (IP exam only) Using a Translator/Interpreter If English is the candidate s second language, they may apply to ITA to use a Translator/Interpreter during their exam. ITA must receive their application at least 30 days before the requested exam date. The candidate will be given an additional hour to write their exam. How to Apply: Complete the following forms and return to Customer Service, 1. Examination Application 2. Request for Examination Accommodation form 3. Translator/Interpreter Declaration form Translators/Interpreters must be at least 18 years of age and provide approved photo identification that bears an expiry date. Please refer to Section 3 for ID requirements. Before the examination, the ITA Invigilator will ensure that the identification provided matches the Translator/Interpreter Declaration submitted to ITA. The translator/interpreter must NOT: Be a certified journeyperson or employed in the trade or a related trade Have practical knowledge of the trade Assist with the same exam more than once in any 90-day period or on any more than two occasions The translator/interpreter must only provide direct translation from English into the candidate s preferred language of the printed questions and answer options from the examination booklet. She or he will provide no additional information or interpretation of any kind to the candidate. This includes helping the candidate answer questions, perform calculations, and make measurements. Exam/reading/translation may be recorded for quality assurance purposes An individual examination session will be extended by an additional hour in recognition of the extra time required for translation Using a translation dictionary If English is candidate s second language, they may apply to ITA to use a translation dictionary during their exam (ITA does not provide a translation dictionary). ITA must receive their application at least 30 days before the exam. The translation dictionary may be used to translate words or phrases from English into candidate s preferred language. Dictionaries providing definitions, examples or similar information, are not permitted. ITA Training Provider Exams Manual Page 18 of 29

19 The ITA invigilator will examine the dictionary before and after the exam. Any unexplained markings will be reported to ITA and could result in cancellation of candidate s exam if they are deemed by ITA to be a possible compromise of the exam. Candidate will NOT be given extra exam time to use a translation dictionary. How to Apply: Complete the following forms and return to Customer Service, 1. Examination Application 2. Request for Examination Accommodation form 3. French Version of Exam Candidate may apply to have a bilingual (French and English) version of your written IP Red Seal exam. Contact ITA customer service if you would like to schedule a bilingual exam Disability Options Using a Reader: Exam accommodations are available if candidate has a disability that requires their exam to be read to them. Candidate must apply to ITA for permission to use a Reader during their exam. Candidate will be given an additional hour to write the exam. ITA must receive the application at least 30 days before requested exam date. Candidate may request that ITA provide a Reader, or request permission to use their own Reader. How to Apply: Complete the following forms and return to Customer Service, 1. Examination Application 2. Request for Examination Accommodation form 3. Reader declaration form Additional Exam Time: Exam accommodations are available if candidate has a disability that requires them to have extra time to complete their exam. Apply to ITA for additional time for the exam session. ITA must receive the application at least 30 days before the requested exam date. How to Apply: Complete the following forms and return to Customer Service, 1. Examination Application 2. Request for Examination Accommodation form ITA Training Provider Exams Manual Page 19 of 29

20 5.5. Links to Accommodation Resources Apprenticeship Advisors Apprenticeship Advisors are here to help. Get in touch with an Advisor in your area to talk by phone, , or to schedule a face-to-face meeting Resources and Upgrading You can find a list of resources and upgrading programs at ITA Training Provider Exams Manual Page 20 of 29

21 6. Recording Results 6.1. Technical Training Results Training providers must submit their technical training results to ITA within 15 days of the last day of class. For programs where an SLE is required, Training Providers will have to wait to receive the SLE results, blend them with students' in-school mark, and submit the final blended mark to ITA. To do this, they can use the ITA Technical Training Result form or enter the results directly into ITA DirectAccess, using the correct Class Session ID (see below for more detail on the procedures to follow) as found in Direct Access for scheduled classes. For information on how to blend the marks, please refer to Official Program Standards Notification (OPSN) : Calculating and Reporting Marks for Apprenticeship Programs with Standard Level Exams available at Some programs don t follow the standard 80:20 blend, some exams are must pass, etc. Information for specific programs can be found at the end of each trade s Program Outline, found at Practical Assessment Results Practical assessment results are not part of this blended mark and must be reported separately to ITA. This is done by completing the ITA Practical Assessment Results Report Form and sending it via to examrequest@itabc.ca. The form (a fillable pdf ) is available for download at Practical Assessment results CANNOT be entered into Direct Access directly by the Training Providers Entering Results into ITA DirectAccess 1. Select Record Course Results on the Home Screen. 2. Select the Find button beside the Scheduled Courses field, and search for the applicable course by either: Entering the Session ID (this ID applies to public training providers only and can be found on OR Entering at least three of the required fields (e.g., Organization, Course Name, and End date of the course); this will populate the list of classes your organization ITA Training Provider Exams Manual Page 21 of 29

22 offers; select the class for which you would like to enter results, and this will populate the field; finally, select the Next button on the bottom of the screen 3. The Record Course Results screen will display. Select the Add Course Result button to record a result for each apprentice. When you enter the individual ID, the student s first and last name will automatically appear. If the system can t search by individual ID, search by students first and last names using the Find button. 4. Enter a positive, whole number less than 100 in the Final Mark field. Although the field will accept a negative number or a number greater than 100, an error message will display upon submission. Please do not enter results for students who withdrew from the course. If an individual did not complete the course, do not enter 0 as a result; rather, enter nothing at all for this individual. 5. Once the final results for each Individual have been entered, click the Next button and the Record Course Results screen will confirm all the information entered. 6. Review the information on the Record Course Results screen. If any information needs to be changed, click the Back button to navigate to a previous screen to change the information. 7. When you have confirmed the information is correct, click the Submit button once ONLY. 8. If you have already submitted the mark and realized later that you made a mistake, please examrequest@itabc.ca; as you will NOT be able to make corrections yourself Direct Access Warning Messages o A course must be completed and graded before you record course results. ITA Direct Access will not allow entry of course results with future dates. An error message will appear. o If you press the Submit button more than once you will see a message stating that duplicate results have been entered. If you see this message, you are free to navigate from the screen your results have been entered. The Record Course Results Confirmation screen will display confirmation that results have been submitted Using the ITA Technical Training Results Form The ITA Technical Training Results form (a fillable pdf ) is available for download at Training providers who use this should their completed forms to examrequest@itabc.ca. Before ing, ensure all fields on the form are complete: ITA Training Provider Exams Manual Page 22 of 29

23 6.6. Recording ACE-IT Technical Training Results These are instructions for School Districts that are approved designated training providers and deliver the program fully within their school district. Training Providers in partnership with School Districts can report results as they would with their regular students. Once an ACE-IT class completes its training, the School District must submit the technical training results to ITA within 15 days from the last day of class. Results are to be submitted using: The ACE-IT Technical Training Result Report form a downloadable fillable PDF available at ITA Training Provider Exams Manual Page 23 of 29

24 OR The ACE-IT Foundation Result Report form (if they completed Foundation Training) a downloadable, fillable PDF available at ITA Training Provider Exams Manual Page 24 of 29

25 Completed forms should be ed to the Youth Administrator at as indicated on the forms. The Youth Department will not accept District-issued transcripts to process technical training results, and no ACE-IT results from Designated School Districts should be uploaded to the Foundation Upload. If you have any questions about your ACE-IT results, please contact the Youth Administrator at: ITA Training Provider Exams Manual Page 25 of 29

26 7. Timelines 7.1. Training Provider Exam Request Timelines Training provider submits exam request forms to ITA Training provider request adding a candidate to an already scheduled exam event Training provider request removal of a candidate from an already scheduled exam event* ITA removes ineligible candidates from a scheduled exam event* No less than 6 weeks prior to exam date At least 2 weeks prior to the date of the exam At least 2 weeks prior to the exam date 2 weeks prior to the date of the exam * Training provider must notify ITA before commencement of the exam if any scheduled and confirmed candidates will not be available to write the exam. After this time, any eligible and confirmed candidate who does not attend the exam event will be treated as a "no-show" and will be deemed to have "attempted" to write the exam. ITA Training Provider Exams Manual Page 26 of 29

27 7.2. Typical ITA Processing Times (business days) Work Based Training Reports Registration forms Transcripts Rewrite Applications Customer Service s Recommendation for Certification Certificate Replacement ITA Class Examination Request 5 days 5 days 5 days 10 days 2 days 5 days 10 days 22 days Written Exam marks uploaded into DA (CofQ/IP) 10 days** ~ Written Exams marks uploaded into DA (SLEs) 1-3 days** ~ Online exams 1 day # Entry of Marks from Training Providers Welder Logbooks 5 days 10 days Out of Province Requests (once exam received from BC ICEMS Rep) **During peak periods, processing times may be higher than normal ~ from date of receipt by ITA 5 days # If more than 50% of a class fails the exam, further review of marks required and most resolved in additional business day ITA Training Provider Exams Manual Page 27 of 29

28 8. Links to Online Resources As Training Provider, you may need to help or advise apprentices regarding the ITA exams process. These resources addressed to apprentices are available to help. will have a link to all information required by the training provider. Below are some specific links: 8.1. ITA Forms for Apprentices Direct Access Registration form (manual form for students who do not have access to the Internet, to be filled out by apprentice and Training Provider Portal for access to the most commonly required ITA forms for apprentices ITA Level Exam Application Form (for apprentices wanting to rewrite or challenge a SLE) ITA Rewrite or Challenge Application Form for an IP/CofQ Exam (for apprentices wanting to rewrite or challenge an IP/CofQ Exam) ITA Reader Declaration form ITA Request for Exam Accommodation form (for apprentices) ITA Translator/Interpreter Declaration form (for those assisting apprentices) 8.2. Information for Apprentices Basic information for apprentices about ITA examinations Direct Access (portal for apprentices to create and access their personal ITA accounts) Disability Accommodations: the procedure for apprentices to request accommodations on exams (dictionaries, additional time, large-print versions, translators, readers, extra breaks) ID: Information for apprentices re acceptable ID for exam available at available at s available at modations-esl-disability-options available at modations-esl-disability-options available at modations-esl-disability-options mmodations-esl-disability-options g-your-exams day List of trades that require ITA Standard Level Examinations ard-level-exams ITA Training Provider Exams Manual Page 28 of 29

29 ITA also has several resources available to help you with exam administrative tasks specific to your role as Training Provider ITA Forms for Training Providers Portal for access to the most commonly required ITA forms for Training Providers Designated Trainer Application form (downloadable, fillable PDF), used by a private training institution to apply for ITA Recognized Training Provider status. DirectAccess Registration form (downloadable, fillable PDF), used by a Training Provider to create an individual ITA account when a student is in a Foundation or Modular Welder program Examination Request form (downloadable, fillable PDF), used by a Training Provider to request ITA exams for their students. Practical Assessment Result Report (downloadable, fillable PDF), used by a Training Provider to report practical assessment results to ITA. Technical Training Result Report (downloadable, fillable PDF), used by a Training Provider to report a set of class marks to ITA upon completion of the course. ACE-IT Foundation Result Report (downloadable, fillable PDF) for Training Providers to submit results ACE-IT Technical Training Result Report (downloadable fillable PDF) for Training Providers to submit results 8.4. Information for Training Providers ITA examination policy statements List of trades that require ITA Standard Level Examinations Official Program Standards Notifications (OPSNs), used by ITA to convey information regarding changes in the standards for training programs and information regarding training delivery to ITA training providers. OPSN : Calculating and Reporting Marks for Apprenticeship Programs with Standard Level Exams (94KB PDF) ITA Training Provider Exams Manual Page 29 of 29