FROM : SUZANNE I. FELIX, Executive Director SUBJECT : TRAINING PROGRAM ON "THE COMPLIANCE FUNCTION IN BANKS:
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1 MEMORANDUM FOR : ALL MEMBER BANKS FROM : SUZANNE I. FELIX, Executive Director DATE : June 3, 2010 SUBJECT : TRAINING PROGRAM ON "THE COMPLIANCE FUNCTION IN BANKS: COMPLIANCE RESPONSIBILITY IS EVERY BANKER'S JOURNEY" July 8 to 9, 2010, PS Bank Hall 19th Floor, PS Bank Center, Paseo de Roxas, Makati City In response to our members' request (per the results of our Feb. 5, 2010 survey on preferred training programs) and in line with a current BSP initiative aimed at strengthening the compliance function in banks, the CTB Professional Development Committee (headed by CTB Trustee Eric Mondragon), in partnership with PS Bank, is pleased to announce the conduct of CTB's first training program offering for this year entitled "The Compliance Function in Banks: Compliance Responsibility is Every Banker's Journey." This two-day seminar seeks to help participants understand the role and responsibilities of the compliance function. Specifically, the seminar aims to achieve the following: 1.. To empower Compliance Officers and their deputies through better understanding of their role and challenges.
2 2.. To orient other support officers of the banks on the value of Compliance Program and how they can support it. 3.. To improve special soft skills required from Compliance officers to effectively discharge their functions 4.. To promote pro-active compliance culture in respective banks 5.. To help thrift banks achieve satisfactory CAMELS rating Resource Persons/Speakers: Mr. Dante Fuentes - a CPA and Vice President & Chief Compliance Officer of China Banking Corporation; actively involved in the Association of Bank Compliance Officers Inc. (ABCOMP) as its President since 2005; his expertise and dedication in the banking industry earned him numerous invitations as resource person and lecturer on several fora; a resource speaker of the BAIPhil on topics related to Anti-Money Laundering, Compliance, Corporate Governance and Bank Fraud; a member of the Bankers Association of the Philippines (BAP) Operations Committee and previously served as Director/Committee Chair of the following associations: Banker's Institute of the Philippines (BAIPhil), Philippine Institute of Certified Public Accountants, Northern Metro Manila Chapter (PICPA-NMMC), the Association of CPAs in Commerce and Industry (ACPACI); also a member of the American Management Association (AMA), Association of Certified Fraud Examiners (ACFE) based in Houston, Texas and its Philippine Chapter and the Association of Certified Anti-Money Laundering Specialists (ACAMS) based in Miami, Florida, USA; has a proven track record of 32 years of banking experience gained from his employment with the Philippine Banking Corporation in November 1978 as its AVP and Chief Accounting Officer, with Asian Bank Corporation in 1992 as VP and Controller, Philippine Bank of Communications (PBCom) in 1997 as First Vice President and Controller and eventually as Compliance Officer and with China Bank on December 15, Ms. Grace dela Cruz - currently the Chief Compliance Officer of PSBank; joined PSBank in January 2001 as Vice President in charge of head office support operations, such as centralized clearing operations, central cash servicing, Treasury operations, ATM operations, remittances & settlements, general services and purchasing; worked for 19 years at PCIBank and had varied duties/responsibilities from Systems and Methods Group to Branch Operations Head and was given the Chairman of the Board Award for actively participating in the 1993 Project Streamline, where various Bank processes were streamlined to improve customer service, reduced costs, strengthened controls and promoted a clean and safe work place; an active member of ABCOMP, where she is currently a member of the Board of Trustees and the Treasurer; a life sustaining member and Leadership Awardee of BAIPHIL where she served as past president for ; received the highest BAIPHIL Award as Pearl Awardee in June 2002 for her untiring
3 efforts; selfless sacrifices and in public recognition of the highest standard of professionalism with which she conducts herself as a banker; as a trainor, she is among the resource persons accredited by the Monetary Board to conduct lectures on Corporate Governance of Corporate Directors; MBA (candidate), Ateneo Graduate School of Business; BSBA, Mindanao State University, Marawi City. Ma. Rebecca V. Song - PS Bank Head of Training Dept.; gained experience as HR Practitioner with FEBTC (Behavioral Trainer), with PCIBank Academy handling Supervisory and Management Programs and with BDO as Section Head for Curriculum Devt., Learning Evaluation, Performance Improvement and Career Devt.; her 17 years of experience in training and HR work earned her numerous invitations as a resource person on topics related to Strategic Team Performance and Customer Service; conducted workshops on Leadership, Management, Teambuilding and Visioning, Performance Mgnt., Faculty Devt., Effective Presentation Skills, Organization Communication, Coaching and Counseling for various private and non-private organization; BS degree in Banking and Finance from PUP; Certification Program on Training Design and Development from the College of St. Benilde, DLSU. Subsidy Recognizing the importance of this particular training program to our members and as a means of giving back to our members the support they have extended to CTB, we are pleased to advise that PSBank (courtesy of PSBank and CTB President Pascual Garcia III) shall subsidize this particular training program, thereby enabling us to charge a substantially reduced seminar fee. For the benefit of our Visayas-based member-banks, Zest Air (through the kindness of Amb. Alfredo Yao) is offering their promo rates for seminar participants who will be coming from Cebu, Bacolod, Iloilo, Tagbilaran and Puerto Princesa. Please refer to the attached promotional airfares and flight schedule from Zest Air. Target Participants
4 Target participants are Compliance Officers and their deputies or assistants, Operations Officers who support the compliance process, Internal Auditors and Regulatory Reports Personnel. Administrative Details 1. Schedule: July 8 to 9-8:00 am to 5:00 pm 2. Venue - PS Bank Hall 3. Seminar Fee P1, per participant - for Visayas-based members P2, per participant - for Luzon-based stand-alone thrift banks P3, per participant - for subsidiaries/affiliates of universal, commercial and foreign banks (which covers seminar materials in CD, a.m./p.m. snacks, lunch, and a Certificate of Course Completion). Reservations shall be on a first-come, first-served basis. Priority shall be given to standalone (member) thrift banks, particularly those based outside Metro Manila. Attached Reservation Form should be faxed or ed to the CTB Secretariat at or not later than June 18.
5 For our Visayas-based members, please note that since seats for Zest Air promo fares are very limited, you will have to submit the reservation form (with the names of your seminar participants and flight details) on or before June 8 so we can make the necessary arrangements with Zest Air. Also attached, for your reference, is the Compliance Function seminar outline. Thank you and we look forward to your participation in this program.
6 RESERVATION FORM Deadline: June 18, 2010 TRAINING PROGRAM : The Compliance Function in Banks Venue : 19 th Floor, PSBank Hall PSBank Center, Paseo de Roxas Makati City Time : 8:00 AM 5:00 PM Date : July 8 9, 2010 Seminar fee : P 1,500 each for Visayas-based members P 2,500 each for Luzon-based stand-alone thrift banks P 3,500 each for subsidiaries/affiliates of universal, commercial and foreign banks (Seminar fee includes seminar materials in CD, lunch, AM & PM snacks and a Certificate of Course Completion) Member Bank : Names of Participants & Designation : For Zest Air Booking, please indicate travel date/s & flight nos. Authorized Signatory Designation Date Please fax to # / or send to the CTB secretariat at Unit 1409, Cityland 10 Tower 1, H.V. dela Costa Street, Salcedo Village, Makati City
7 COMPLIANCE FUNCTION TRAINING OUTLINE PART I (Day 1) Seminar Outline Resource Person 8:00 9:00 Opening Ceremonies 9:00 10:00 10:00 11:00 11:00 12:00 Module 1 - Introduction to Compliance responsibility a. Compliance Function/Framework Principles of Compliance Function (BSP Cir 145 and 349) Responsibilities of BOD and Senior Mgt on Compliance Programs Empowering the Chief Compliance Officer b. Group Discussion: What Compliance Leadership Skills we need to develop? Communications skills Presentation skills Negotiations Skills Monitoring Skills Recap and Discussions Mr. Dante Fuentes Ms. Rebecca Song 1:00 3:30 3:45 5:00 Module 2 - Compliance Systems/Processes & Compliance tools a) Reporting Structure b) Compliance testing Compliance Checklist c) Compliance risk assessment Risk rating Annual Compliance Risk Assessment d) Basic Compliance required Manuals Compliance Program Manual and Compliance Charter Corporate Governance Manual AML Manual Ms. Grace dela Cruz
8 PART II (Day 2) 8:30 12:00 Module 3 - Compliance Technical Skills a. MORB Basics b. Understanding CAMELS Rating c. BSP risk-based Examination d. Actions upon receipt of ROE e. Group Activity: Discussion on Common BSP Findings Ms. Grace dela Cruz 1:00 3:00 Module 4 - Advanced AML Training 3:00 4:30 a. Enhanced Customer Due Diligence b. AML cases/typologies c. Investigative skills How to deter and detect Fraud How to detect spurious checks How to detect fake or fraudulent IDs How to detect possible spurious transactions Mr. Dante Fuentes Ms. Grace dela Cruz 4:30 5:00 Closing Ceremonies Reading materials to be provided to participants: 1) Tone from the Top 2) Common BSP exceptions 3) Standard outline for a) Compliance Manual b) Corporate Governance Manual c) AML Manual 4) Deterring Fraud 5) Internal Control Standards 6) MORB related materials a. Statutory requirements and other reporting requirements for thrift banks b. Regulations on Deposits c. Loans and DOSRI accounts d. Info technology, Electronic Banking and other alternative channels e. Human Resources Requirements and Business Process outsourcing f. Revised Foreign Exchange Manual g. Business Continuity Program
9 ZEST AIR PROMOTIONAL FARES (inclusive of surcharges and 12% VAT) CEB-MNL-CEB PHP888-OW PHP1776-RT ILO-MNL-ILO PHP888-OW PHP1776-RT BCD-MNL-BCD PHP888-OW PHP1776-RT TAG-MNL-TAG PHP1088-OW PHP2176-RT PPS-MNL-PPS PHP1088-OW PHP2176-RT FLIGHT SCHEDULE Flight No. Itinerary Flight Days ETD ETA Z2 332 MNL/BCD Tu We Sa Z2 333 BCD/MNL Tu We Sa Z2 330 MNL/BCD Mo Th Fr Su Z2 331 BCD/MNL Mo Th Fr Su Z2 380 MNL/CEB Daily Z2 381 CEB/MNL Daily Z2 384 MNL/CEB Daily Z2 385 CEB/MNL Daily Z2 382 MNL/CEB Daily Z2 383 CEB/MNL Daily Z2 312 MNLILO Tu We Sa Z2 313 ILO/MNL Tu We Sa Z2 310 MNL/ILO Daily Z2 311 ILO/MNL Daily Z2 350 MNL/TAG Daily Z2 351 TAG/MNL Daily Z2 352 MNL/TAG Tu We Sa Z2 353 TAG/MNL Tu We Sa Z2 420 MNL/PPS Daily Z2 421 PPS/MNL Daily Legend: BCD-Bacolod CEB-Cebu ILO-Iloilo TAG-Tagbilran PPS-Puerto Princesa
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