MIBs Polled and Perfmon Counter Objects Used

Transcription

1 APPENDIX A MIBs Polled and Perfmon Objects Used IP Communications Operations Manager (Operations Manager) obtains data from MIBs and from Perfmon counter objects: MIBs that Operations Manager Uses, page A-1 Perfmon Objects that Operations Manager Uses, page A-3 MIBs that Operations Manager Uses Operations Manager polls certain MIBs for information that is relevant to fault management. Polling is done based on the polling interval, as described in Configuring Polling and Thresholds, page Obtaining MIB information depends on several contingencies namely, whether a device supports a MIB, has the proper SNMP implementation, is accessible, and so forth. Operations Manager polls the following MIBs: CISCO-CAS-IF-MIB CISCO-CDP-MIB CISCO-CCME-MIB CISCO-CONTACT-CENTER-APPS-MIB CALISTA-DPA-MIB CISCO-DSP-MGMT-MIB CISCO-ENVMON-MIB CISCO-FLASH-MIB CISCO-GATEKEEPER-MIB CISCO-ISDN-MIB CISCO-LS1010-MIB CISCO-MEMORY-POOL-MIB CISCO-METRO-PHY-MIB CISCO-POP-MGMT-MIB CISCO-PROCESS-MIB CISCO-RHINO-MIB CISCO-RTTMON-MIB A-1

2 MIBs that Operations Manager Uses Appendix A MIBs Polled and Perfmon Objects Used CISCO-SRST-MIB CISCO-STACK-MIB CISCO-UNITY-MIB CISCO-UNITY-EXPRESS-MIB CISCO-VLAN-MEMBERSHIP-MIB CISCO-VOICE-APPS-MIB CISCO-VOICE-DIAL-CONTROL-MIB CISCO-VOICE-IF-MIB CISCO-VTP-MIB CPQSIINFO-MIB CPQHLTH-MIB CPQHOST-MIB CPQNIC-MIB CPQSM2-MIB DIAL-CONTROL-MIB ENTITY-MIB ENTITY-FRU-CONTROL-MIB ETHERLIKE-MIB HOST-RESOURCES-MIB (RFC 1514) UMSASSETID-MIB UMSEVENT-MIB UMSLMSENSOR-MIB IF-MIB (RFC 1493) IF-MIB (RFC 1573) ISDN-MIB MIB-II (RFC 1213) OLD-CISCO-CHASSIS-MIB OLD-CISCO-CPU-MIB OLD-CISCO-ENV-MIB OLD-CISCO-INTERFACES-MIB OLD-CISCO-MEMORY-MIB OLD-CISCO-MEMORY-POOL-MIB OLD-CISCO-SYSTEM-MIB SYS-APPL-MIB UMSEVENT-MIB A-2

3 Appendix A MIBs Polled and Perfmon Objects Used Perfmon Objects that Operations Manager Uses Perfmon Objects that Operations Manager Uses Operations Manager uses Perfmon counter objects on Cisco CallManager platforms to collect information based on the following polling settings: Voice Health Settings Polling for these settings is enabled by default (see Voice Health Settings Polling, page 17-18). Voice Utilization Settings Polling for these settings is disabled by default. To collect performance and capacity data for display on performance graphs you must enable these settings. See Voice Utilization Settings Polling, page After Voice Utilization Settings polling is enabled, the data that is collected is also stored in files; for more information, see Data Files Maintenance and Usage, page I-1. The following are counter objects that Operations Manager uses, with descriptions of each counter: Cisco CallManager, page A-4 Cisco MGCP Gateway, page A-6 Cisco MGCP T1 CAS Device, page A-6 Cisco MGCP PRI Device, page A-7 Cisco MGCP BRI Device, page A-7 Cisco MGCP FXO Device, page A-7 Cisco MGCP FXS Device, page A-8 Cisco CtiManager, page A-8 Cisco CTI Manager, page A-9 Cisco Analog Access, page A-9 Cisco H323, page A-10 Cisco Location, page A-10 Cisco Media Streaming Application, page A-11 Cisco MOH Device, page A-12 Cisco MTP Device, page A-13 Cisco HW Conference Bridge Device, page A-13 Cisco SW Conference Bridge Device, page A-13 Cisco Transcode Device, page A-14 Processor, page A-14 For information about the MIBs that Operations Manager uses to collect data about Cisco IOS gateways, see MIBs that Operations Manager Uses, page A-1. A-3

4 Perfmon Objects that Operations Manager Uses Appendix A MIBs Polled and Perfmon Objects Used Cisco CallManager This counter object provides data at the Cisco CallManager level. Table A-1 Cisco CallManager Object Polling for These s Is Controlled by Voice Utilization Settings CallsActive RegisteredMGCPGateway FXSPortInService FXSPortsActive FXOPortsInService FXOPortsActive T1SpansInService T1ChannelsActive PRISpansInService PRIChannelsActive BRISpansInService BRIChannelsActive CallsAttempted CallsCompleted CallsInProgress MOHMulticastResourceActive MOHMulticastResourceAvailable MOHTotalMulticastResources MOHTotalUnicastResources MOHUnicastResourceActive MOHUnicastResourceAvailable RegisteredAnalogAccess RegisteredHardwarePhones RegisteredMGCPGateway RegisteredOtherStationDevices SWConferenceCompleted SWConferenceResourceActive SWConferenceResourceAvailable Number of streaming connections currently active. CallsActive are calls that actually have a voice path connected. Number of registered MGCP gateways. Number of FXS ports currently in service. Number of FXS ports currently active. Number of FXO ports currently in service. Number of FXO ports currently active. Number of T1 CAS spans currently in service. Number of T1 CAS voice channels currently active. Number of PRI spans currently in service. Number of PRI voice channels currently active. Number of BRI spans currently in service. Number of BRI voice channels currently active. Number of calls attempted. Number of calls for which a voice path was established. Number of calls currently in progress (off-hook). Number of multicast MOH resources currently in use. Number of multicast MOH resources currently available. Total number of multicast MOH resources. Total number of unicast MOH resources. Number of unicast MOH resources currently active. Number of unicast MOH resources currently available. Number of registered Cisco Analog Access gateways. Number of registered Cisco hardware IP phones. Number of registered MGCP gateways. Number of registered station devices other than Cisco hardware IP phones. Total number of conferences that used a software conference bridge that was allocated from this Cisco CallManager and released. Total number of conference resources in use on all registered software conference devices. Number of new software-based conferences that can be started at this time. A-4

5 Appendix A MIBs Polled and Perfmon Objects Used Perfmon Objects that Operations Manager Uses Table A-1 Cisco CallManager Object (continued) TranscoderResourceActive TranscoderResourceAvailable s Supported with Cisco CallManager Versions Prior to 4.0 UnicastHardwareConferenceActiveParticipants UnicastHardwareConferenceCompleted UnicastHardwareConfResourceActive UnicastHardwareConfResourceAvailable MediaTermPointsResourceActive MediaTermPointsResourceAvailable SWConferenceActiveParticipants s Supported with Cisco CallManager Versions 4.0 and Later HWConferenceActive HWConferenceCompleted HWConferenceResourceActive HWConferenceResourceAvailable HWConferenceResourceTotal MTPResourceActive MTPResourceAvailable MTPResourceTotal SWConferenceActive SWConferenceResourceTotal TranscoderResourceTotal Polling for These s Is Controlled by Voice Health Settings CallManagerHeartBeat MOHOutOfResources MTPOutOfResources TranscoderOutOfResources Number of transcoders currently active on all registered transcoder devices. Total number of transcoders currently available on all registered transcoder devices. Number of unicast hardware conference resources currently active. Number of completed unicast conferences. Number of unicast conference resources currently active. Number of unicast conference resources currently available. Number of MTP resources currently active. Number of MTP resources currently available. Number of active conferences on all registered software conference devices. Number of active conferences on all hardware conference devices registered with this Cisco CallManager. Number of completed (released) conferences that used a hardware conference bridge allocated from this Cisco CallManager. Number of conference resources active on all hardware conference devices registered with this Cisco CallManager. Number of hardware conference resources currently available. Total number of hardware conference resources provided by all registered hardware conference bridge devices. Number of Media Termination Point resources currently active. Number of MTP resources currently available. Total number of MTP resources provided by all registered MTP devices. Number of active conferences on all registered software conference devices. Number of software conference resources provided by all registered software conference bridge devices. Total number of transcoder resources provided by all registered transcoder devices. Number of heartbeats per minute. Number of times that an attempt was made to allocate a Music On Hold (MOH) resource when none was available. Number of requests for an MTP resource when none was available. Number of requests for a transcoder when none was available. A-5

6 Perfmon Objects that Operations Manager Uses Appendix A MIBs Polled and Perfmon Objects Used Cisco MGCP Gateway This counter object provides data at the MGCP gateway level for MGCP gateways registered to the Cisco CallManager. There is one set of counters, listed in Table A-2, for each such gateway. Polling for counters in Table A-2 is controlled by Voice Utilization Settings, which are disabled by Table A-2 Cisco MGCP Gateway Object FXSPortsInService FXSPortsActive FXOPortsInService FXOPortsActive T1SpansInService T1ChannelsActive PRISpansInService PRIChannelsActive BRISpansInService BRIChannelsActive Number of FXS ports currently in service in the gateway Number of FXS ports currently active in a call in the gateway Number of FXO ports currently in service in the gateway Number of FXO ports currently active in a call in the gateway Number of T1 CAS spans currently in service in the gateway Number of T1 CAS voice channels currently active in a call in the gateway Number of PRI spans currently in service in the gateway Number of PRI voice channels currently active in a call in the gateway Number of BRI spans currently in service in the gateway Number of BRI voice channels currently active in the gateway Cisco MGCP T1 CAS Device This counter object provides channel level data for each T1 CAS trunk on MGCP gateways registered to the Cisco CallManager. There is one set of 26 counters, listed in Table A-3, for each T1 CAS trunk. Polling for counters in Table A-3 is controlled by Voice Utilization Settings, which are disabled by Table A-3 Cisco MGCP T1 CAS Device Object Channel 1 Status Channel 24 Status CallsCompleted OutboundBusyAttempts Status of the indicated B channel associated with the MGCP T1 CAS device: 0 = Unknown 1 = Out of service 2 = Idle 3 = Busy 4 = Reserved Total number of successful calls made from the MGCP T1CAS device. Total number of times that a call through the MGCP T1CAS device was attempted when no voice channel was available. A-6

7 Appendix A MIBs Polled and Perfmon Objects Used Perfmon Objects that Operations Manager Uses Cisco MGCP PRI Device This counter object gives channel level data for each T1/E1 PRI trunk on MGCP gateways registered to the Cisco CallManager. There is one set of 33 counters, listed in Table A-4, for each PRI trunk. 31 channels will be used for an E1 PRI trunk, while only 24 channels will be used for a T1 PRI trunk. Polling for counters in Table A-4 is controlled by Voice Utilization Settings, which are disabled by Table A-4 Cisco MGCP PRI Device Object Channel 1 Status Channel 31 Status CallsCompleted OutboundBusyAttempts Status of the indicated B channel associated with the MGCP PRI device: 0 = Unknown 1 = Out of service 2 = Idle 3 = Busy 4 = Reserved Total number of successful calls made from the MGCP PRI device. Total number of times a call through the MGCP PRI device was attempted when no voice channel was available. Cisco MGCP BRI Device This counter object provides channel level data for each BRI trunk on MGCP gateways registered to the Cisco CallManager. There is one set of three counters, listed in Table A-5, for each BRI trunk. Polling for counters in Table A-5 is controlled by Voice Utilization Settings, which are disabled by Table A-5 Cisco MGCP BRI Device Object Channel 1 Status Channel 2 Status DataLinkInService Status of the indicated B channel associated with the MGCP BRI device: 0 = Unknown 1 = Out of service 2 = Idle 3 = Busy 4 = Reserved Status of the data link. Cisco MGCP FXO Device This counter object provides data for each FXO port on MGCP gateways registered to the Cisco CallManager. There is one set of two counters, listed in Table A-6, for each FXO device on the registered MGCP gateway. A-7

8 Perfmon Objects that Operations Manager Uses Appendix A MIBs Polled and Perfmon Objects Used Polling for counters in Table A-6 is controlled by Voice Utilization Settings, which are disabled by Table A-6 Cisco MGCP FXO Device Object CallsCompleted OutboundBusyAttempts Number of successful calls made from the MGCP FXO device. Number of times that a call through the MGCP FXO device was attempted when there was no voice channel available. Cisco MGCP FXS Device This counter object provides data for each FXS port on MGCP gateways registered to the Cisco CallManager. There is one set of two counters, listed in Table A-7, for each FXS device on the registered MGCP gateway. Polling for counters in Table A-7 is controlled by Voice Utilization Settings, which are disabled by Table A-7 Cisco MGCP FXS Device Object CallsCompleted OutboundBusyAttempts Number of successful calls made from the MGCP FXS device. Number of times that a call through the MGCP FXS device was attempted when there was no voice channel available. Cisco CtiManager This counter object provides data for application connections, open devices, and lines for Cisco CTIManager. There is one set of four counters, listed in Table A-8. This counter object is supported for Cisco CallManager versions earlier than 4.0. For Cisco CallManager version 4.0 and later, see Cisco CTI Manager, page A-9. Polling for counters in Table A-8 is controlled by Voice Utilization Settings, which are disabled by Table A-8 Cisco CtiManager Object NumOfActiveCmLink NumOfCtiConnection Number of connections between Cisco CTIManager and Cisco CallManagers in the cluster. Number of application connections to Cisco CTIManager. A-8

9 Appendix A MIBs Polled and Perfmon Objects Used Perfmon Objects that Operations Manager Uses Table A-8 Cisco CtiManager Object (continued) NumOfOpenDevices NumOfOpenLines Number of devices opened by all applications connected to Cisco CTIManager. Number of lines opened by all applications connected to Cisco CTIManager. Cisco CTI Manager This counter object provides data for application connections, open devices, and lines for Cisco CTI Manager. There is one set of four counters, listed in Table A-9. This counter object is supported for Cisco CallManager versions 4.0 and later. For Cisco CallManager versions earlier than 4.0, see Cisco CtiManager, page A-8. Polling for counters in Table A-9 is controlled by Voice Utilization Settings, which are disabled by Table A-9 Cisco CTI Manager Object CcmLinkActive CTIConnectionActive DevicesOpen LinesOpen Number of connections between Cisco CTI Manager and Cisco CallManagers in the cluster. Number of application connections to Cisco CTI Manager. Number of devices opened by all applications connected to Cisco CTI Manager. Number of lines opened by all applications connected to Cisco CTI Manager. Cisco Analog Access This counter object provides data for Cisco Analog Access. There is one counter, listed in Table A-10. Table A-10 Cisco Analog Access Object Polling for These s Is Controlled by Voice Utilization Settings PortsActive Number of ports currently active. A port is active when a call is in progress on that port. Although Voice Health Settings also controls polling for this counter, to make this data available for performance graphing, you must enable polling for Voice Utilization Settings. Polling for These s Is Controlled by Voice Health Settings OutboundBusyAttempts Number of times that a call was attempted through this analog access when no ports were available. A-9

10 Perfmon Objects that Operations Manager Uses Appendix A MIBs Polled and Perfmon Objects Used Table A-10 Cisco Analog Access Object (continued) PortsActive PortsOutOfService Number of ports currently active. A port is active when a call is in progress on that port. Number of ports out of service. Cisco H323 This counter object provides data for Cisco H323 gateways and gatekeepers. There is one set of four counters, listed in Table A-11, for each H323 device. Polling for the counters in Table A-11 is controlled by Voice Utilization Settings, which are disabled by Table A-11 Cisco H323 Object CallsActive CallsAttempted CallsCompleted CallsInProgress Number of streaming connections currently active. CallsActive are calls that actually have a voice path connected. This counter is not supported for Cisco CallManager versions earlier than 4.0. Number of calls that have been attempted on this device, including both successful and unsuccessful call attempts. Number of calls for which a voice path was established. Number of calls currently in progress; includes all active calls. Cisco Location This counter object provides data for Cisco CallManager-defined locations. There is one set of two counters, listed in Table A-12, for each location. Table A-12 Cisco Location Object Polling for These s Is Controlled by Voice Utilization Settings s Supported with Cisco CallManager Versions Prior to 4.0 CurrentAvailableBandwidth Current bandwidth available in a location. A value of zero indicates that no bandwidth is available. MaxAvailableBandwidth Maximum bandwidth available in a location. A value of zero indicates that infinite bandwidth is available. A-10

11 Appendix A MIBs Polled and Perfmon Objects Used Perfmon Objects that Operations Manager Uses Table A-12 Cisco Location Object (continued) s Supported with Cisco CallManager Versions 4.0 and Later BandwidthAvailable Current bandwidth available in a location. A value of zero indicates that no bandwidth is available. BandwidthMaximum Maximum bandwidth available in a location. A value of zero indicates that infinite bandwidth is available. Cisco Media Streaming Application This counter object is introduced with Cisco CallManager version 4.0 and supported with Cisco CallManager versions 4.0 and later. This counter object provides information about registered media termination points (MTPs), music on hold (MOH) servers, conference bridge servers, and annunciators. There is one set of counters, listed in Table A-13, for each Cisco CallManager in the CallManager Group associated with the device pool that the annunciator device is configured to use. Table A-13 Cisco Media Streaming Application Object Polling for These s Is Controlled by Voice Utilization Settings CFBConferencesActive CFBConferencesTotal CFBStreamsActive CFBStreamsAvailable CFBStreamsTotal MOHAudioSourcesActive MOHStreamsActive MOHStreamsAvailable MOHStreamsTotal Number of currently active conferences. Total number of conferences that have been started since the Cisco Media Streaming Application service started. Total number of currently active simplex streams for all conferences. Number of streams allocated for the conference bridge that are currently available. Total number of simplex streams that have been connected to the conference bridge since the Cisco Media Streaming Application service started. Number of currently active audio sources for this MOH server. Total number of currently active simplex streams for all connections. Number of streams allocated for the MOH device that are currently available. Total number of simplex streams that have connected to the MOH server since the Cisco Media Streaming Application service started. Although Voice Health Settings also controls polling for this counter, to make this data available for performance graphing, you must enable polling for Voice Utilization Settings. A-11

12 Perfmon Objects that Operations Manager Uses Appendix A MIBs Polled and Perfmon Objects Used Table A-13 Cisco Media Streaming Application Object (continued) MTPConnectionsTotal MTPInstancesActive MTPStreamsActive MTPStreamsAvailable MTPStreamsTotal Polling for These s Is Controlled by Voice Health Settings MOHConnectionsLost MTPConnectionsTotal MTPStreamsTotal Total number of MTP instances that have been started since the Cisco Media Streaming Application service started. Although Voice Health Settings also controls polling for this counter, to make this data available for performance graphing, you must enable polling for Voice Utilization Settings. Number of currently active instances of MTP. Total number of currently active simplex streams for all connections. Number of streams allocated for the MTP device that are currently available. Total number of simplex streams that have been connected to the MTP device since the Cisco Media Streaming Application service started. Number of MOH servers that lost connection. Total number of MTP instances that have been started since the Cisco Media Streaming Application service started. Total number of simplex streams that have connected to the MOH server since the Cisco Media Streaming Application service started. Cisco MOH Device This counter object provides data for Cisco MOH servers. There is one set of seven counters, listed in Table A-14, for each MOH server. Polling for the counters in Table A-14 is controlled by Voice Utilization Settings, which are disabled by Table A-14 Cisco MOH Device Object MOHHighestActiveResources MOHMulticastResourceActive MOHMulticastResourceAvailable MOHTotalMulticastResources MOHTotalUnicastResources Number of simultaneously active MOH connections for this MOH server; includes both multicast and unicast connections. Number of currently active multicast connections to multicast addresses served by this MOH server. Number of multicast MOH connections to multicast addresses served by this MOH server that are currently available. Number of multicast MOH connections allowed to multicast addresses served by this MOH server. Number of unicast MOH connections allowed by this MOH server. A-12

13 Appendix A MIBs Polled and Perfmon Objects Used Perfmon Objects that Operations Manager Uses Table A-14 Cisco MOH Device Object (continued) MOHUnicastResourceActive MOHUnicastResourceAvailable Number of active unicast MOH connections to this MOH server. Number of inactive unicast MOH connections that are still available to be used for this MOH server. Cisco MTP Device This counter object provides information about registered Cisco MTP devices. There is one set of three counters, listed in Table A-15, for each MTP device. Table A-15 Cisco MTP Device Object Polling for These s Is Controlled by Voice Utilization Settings ResourceActive Number of MTP resources currently active. ResourceAvailable Total number of MTP resources currently available. s Supported with Cisco CallManager Versions 4.0 and Later ResourceTotal Total number of MTP resources, including those that are active and available. Cisco HW Conference Bridge Device This counter object provides information about registered Cisco hardware conference bridge devices. There is one set of six counters, listed in Table A-16, for each hardware conference bridge device. Table A-16 Cisco HW Conference Bridge Device Object Polling for These s Is Controlled by Voice Utilization Settings HWConferenceCompleted ResourceActive ResourceAvailable s Supported with Cisco CallManager Versions Prior to 4.0 HWConferenceActiveParticipants s Supported with Cisco CallManager Versions 4.0 and Later HWConferenceActive ResourceTotal Total number of conferences that have been allocated and released on this device. Number of resources currently active on this device. Total number of resources currently available on this device. Number of active conferences on all registered hardware conference devices. Number of active conferences on all registered hardware conference devices. Total number of resources (sum of ResourceAvailable and ResourceActive) on this device. Cisco SW Conference Bridge Device This counter object provides information about registered Cisco software conference bridge devices. There is one set of six counters, listed in Table A-17, for each software conference bridge device. A-13

14 Perfmon Objects that Operations Manager Uses Appendix A MIBs Polled and Perfmon Objects Used Table A-17 Cisco SW Conference Bridge Device Object Polling for These s Is Controlled by Voice Utilization Settings ResourceActive ResourceAvailable SWConferenceCompleted s Supported with Cisco CallManager Versions Prior to 4.0 SWConferenceActiveParticipant s Supported with Cisco CallManager Versions 4.0 and Later SWConferenceActive ResourceTotal Number of resources currently active on this device. Total number of resources currently available for this software conference device. Total number of conferences that have been allocated and released on this device. Number of software-based conferences currently active on this device. Number of software-based conferences currently active on this device. Total number of resources on this device (sum of ResourceAvailable and ResourceActive). Cisco Transcode Device This counter object provides information about registered Cisco transcoding devices. There is one set of three counters, listed in Table A-18, for each transcode device. Table A-18 Cisco Transcode Device Object Polling for These s Is Controlled by Voice Utilization Settings ResourceActive ResourceAvailable s Supported with Cisco CallManager Versions 4.0 and Later ResourceTotal Number of resources currently active on this device. Total number of resources currently available for this device. Total number of resources on this device (sum of ResourceAvailable and ResourceActive). Processor This counter object provides CPU utilization for each processor and total CPU utilization for all processors. Polling for the counters in Table A-19 is controlled by Voice Utilization Settings, which are disabled by A-14

15 Appendix A MIBs Polled and Perfmon Objects Used Perfmon Objects that Operations Manager Uses Table A-19 Processor Object Processor(n)\% Processor Time Processor(_Total)\% Processor Time CPU utilization of processor n Total CPU utilization of all processors A-15

16 Perfmon Objects that Operations Manager Uses Appendix A MIBs Polled and Perfmon Objects Used A-16