O2 Boostbox. Setup and Installation Guide for the Larger Office (Enterprise) and Metro Boostbox. Version 3.5

Transcription

1 O2 Boostbox Setup and Installation Guide for the Larger Office (Enterprise) and Metro Boostbox Version 3.5

2 Contents Page 3 Page 4 Page 5 Page 6, 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Introduction Power Requirements Simple Connection via Broadband Router Backhaul Protocol and Port Requirements Public IP Addresses used by Boostbox Boostbox Message Flow Bandwidth Requirements Positioning of Boostbox Units LED Indicators Hard Reset Procedure

3 Introduction What is a Boostbox? A Boostbox is a small, low power 3G cell site for home or office locations. It provides both voice, text and data service. A Boostbox does not require any existing O2 coverage in the local area for it to work. This is because it generates its own 3G coverage signal and connects back into the O2 network via the internet. Only handsets which support 3G can use a Boostbox. The internet connection can be either via a standalone broadband service or via existing network infrastructure. The latter is typically only used in larger office environments. This document provides information on setting up and installing Boostbox units including detailed information on the internet connection requirements.

4 Power Requirements Larger Office (Enterprise) Boostbox The larger office Boostbox is equipped with Power over Ethernet (PoE) functionality. If your router or IT network has PoE* enabled then you should not connect the supplied AC power adapter. If you do not have PoE available then you will need to connect the supplied AC power adaptor. IMPORTANT: If you connect the AC adaptor where PoE is present the Boostbox will not work. Metro Boostbox The Metro Boostbox is equipped with Power over Ethernet (PoE) functionality. It comes with a PoE injector. If your router or IT network has PoE* enabled then the ethernet connection will power the Boostbox. If you do not have PoE available, then you should use the supplied PoE injector. The unit cannot be powered from an AC power adaptor. * Both types of Boostbox require the higher power variant of PoE which is referred to as PoE+. Standard PoE does not have sufficient power to run the Boostbox.

5 Simple Connection Via Broadband Router The following shows how to connect a single Enterprise Boostbox to a single broadband connection. Older (Black) Model. Newer (Cream) Model.

6 Backhaul Protocol and Port Requirements The following 4 pages provide detailed information on the requirements for the internet connection. This page is typically all you need if you re connecting via a standalone broadband connection and, in most cases, these will be already be configured by default. If they aren t then you will need to contact your Broadband service provider. Backhaul router/firewall configuration must permit the following protocols and ports: IP Protocol ID 50: For both inbound and outbound filters. Should be set to allow Encapsulating Security Protocol (ESP) traffic to be forwarded. UDP port 500 (IPSec IKE) UDP port 4500 (IPSec IKE NAT-Traversal) UDP port 123 (NTP) Some routers do block IPSec by default - this can usually be overcome by activating "IPSec Pass through"

7 Backhaul Protocol and Port Requirements (cont.) The pre-requisites for any access network technology to support Boostbox are as follows: Public internet access (or access to the public IP addresses used by the Boostbox see next slide) The internet access gateway must be located in the UK. IMPORTANT: If none of your Boostbox units are able to connect then ask customer service to check the public IP range you have assigned isn t barred. If it is barred then as long as it s in the UK, we can add it to the approved list. DHCP capability for allocation of local IP address, default gateway and domain name servers to Boostbox CPE. NB. A Boostbox CANNOT be configured with a static IP. Access to public DNS to resolve FQDN associated with Boostbox Cluster: (initial-ipsecrouter.femto2.o2.co.uk, brick4-prod2.femto2.o2.co.uk, brick5-prod2.femto2.o2.co.uk, brick6-prod2.femto2.o2.co.uk) Sufficient bandwidth in the uplink and downlink, taking into account the number of concurrent users, number of simultaneous voice & data calls, and other applications in use. A single Boostbox requires a minimum of 1Mb/s download and 0.5Mb/s upload. Any firewalls/routers must support ICMP, IPSec & NTP. Latency must not exceed 240ms Additional Corporate LAN requirements/recommendations: Boostbox must be directly connected to external router or Boostbox traffic should be contained in a dedicated VLAN (802.1q) and must be prioritized across corporate LAN (802.1p) External router must support IP TOS (prioritization of Boostbox traffic).

8 Public IP Addresses used by Boostbox IP Address Proto/Dst Port Direction /29 50/* Bi /29 UDP/500 Bi /29 UDP/4500 Bi /29 UDP/123 Bi /29 UDP/ Bi /29 ICMP Bi /29 ICMP Bi

9 Boostbox Message Flow edhcp DHCP Request edns DNS Query for default SeGW O2 SeGW Authentication IPSec Tunnel Establishment After connecting the Boostbox to the power supply and to a suitable internet connection it receives an Ethernet MAC Address from initial contact information and sends an IP Request to the DHCP server to request a Local IP Address, a Local netmask, a default gateway and a public DNS IP Address. The Boostbox uses the IP Address of the public DNS to request the IP Address of the IPSec Router of the O2 network interface. Now the Boostbox can reach the Security Gateway (SeGW)/IPSec Router that will be the Tunnel Endpoint for the secure IP connection.

10 Bandwidth Requirements The following two tables show the typical data speeds required to support Boostbox deployments. It should be noted that if you provide a completely separate connection for each unit, e.g. 2 standalone broadband lines for 2 units, then this classes as 2 separate installations of 1 unit NOT 1 installation of 2 units. If you only require voice, text and basic service (no requirement to download large attachments such as PowerPoint presentations), then table 1 can be used. If you expect high data usage such as web surfing, social networking etc. then table 2 should be used. We always recommend you encourage people to use WiFi where available. This minimises the bandwidth requirements for the Boostbox installation which in turn will reduce the chance of voice service being adversely impacted during peak data use periods. Bandwidth requirements when connecting multiple Boostbox units to a single Internet Connection Table 1 Voice, Text & Basic Table 2 Voice, Text, , Web Surfing, Social Networking etc. No of Units Download Upload No of Units Download Upload 1 1Mb/s 0.5Mb/s 2 1.6Mb/s 0.8Mb/s 3 2Mb/s 1Mb/s 4 2.4Mb/s 1.2Mb/s 5 2.8Mb/s 1.4Mb/s 6 3.2Mb/s 1.6Mb/s 7 3.6Mb/s 1.8Mb/s 8 4Mb/s 2Mb/s 1 4Mb/s 2Mb/s 2 6.4Mb/s 3.2Mb/s 3 8Mb/s 4Mb/s 4 9.6Mb/s 4.8Mb/s Mb/s 5.6Mb/s Mb/s 6.4Mb/s Mb/s 7.2Mb/s 8 16Mb/s 8Mb/s

11 Positioning of Boostbox Units Boostbox units are designed to work vertically and can either be free standing* or wall mounted. They should be located in as open a location as practical, i.e. not completely surrounded by obstructions such as monitors, printers, etc. * Metro Boostbox can only be wall mounted. Free Standing The larger office (Enterprise) Boostbox includes a small stand which can be attached to the bottom of the unit. This adds stability and ensures free flow of air through the bottom vents to prevent overheating. Wall Mounting The larger office (Enterprise) Boostbox includes 4 rubber spacers which must be fixed to the corners on the back of unit to ensure a 5mm spacing when wall mounting. When wall mounting, we would also recommend leaving a 0.5 metre gap between the top of the unit and the ceiling. The Metro Boostbox unit will typically be installed by our contractors. Where it is to be self installed we will provide guidance. Locations to Avoid In most cases, Boostbox units should not be mounted underneath desks or above false ceilings as this will greatly reduce their effectiveness and will likely result in a poor user experience. There may be some situations where this is ok in which case your O2 designer will advise. Positioning in Relation to Other Operator Boostbox Units / Femtocells If you have the equivalent of Boostbox from other mobile operators and wish to have them switched on together then you should keep them a minimum of 2 meters apart. If you can separate them by over 5 metres then this would be ideal.

12 LED Indicators Larger Office (Enterprise) Boostbox Only Older (Black) Model. Newer (Cream) Model.

13 Hard Reset Procedure If a Boostbox fails to initialise having switched the power off and on and with a known working internet connection, the following hard reset should be performed to see if it fixes the issue. IMPORTANT: This should only be tried once in any 24 hour period. In most cases, if this doesn t work first time then there is something else wrong and you should contact customer service. You will need a paper clip or similar. Locate the reset button (see photos below for different models). With power on, push the button as far in as it will go and hold for around 10 seconds until all the lights start flashing Leave for a few hours until the LED lights stabilise. Reset Button (inside hole) Reset Button Reset Button (Cover may need removing to access) Older Black Enterprise Unit Newer White Enterprise Unit Metrocell Unit

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