INTEROPERABILITY REPORT Ascom Myco Aerohive Networks, AP130, 230, 250, 330, 350,

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1 [ ] INTEROPERABILITY REPORT Ascom Myco Aerohive Networks, AP130, 230, 250, 330, 350, HiveOS version 6.8r3 (Ap 130/ r1, AP330/ , AP r1) Ascom Myco version Ascom, Gothenburg August 2016 Interoperability Report - Ascom Myco / Aerohive Networks 1

2 TABLE OF CONTENT: INTRODUCTION... 3 About Ascom... 3 About Aerohive Networks... 3 SITE INFORMATION... 4 SUMMARY... 5 General conclusion... 6 Known issues... 6 APPENDIX A: TEST CONFIGURATIONS... 7 Aerohive HiveManager and Access Points configurations ESS, Security settings Quality of Service (QoS) Radio Configuration Ascom Myco network settings Pre-shared key authetication Authentication with dot1x (PEAP-MSCHAPv2) Innovaphone IP6000 (IP PBX) APPENDIX B: DETAILED TEST RECORDS Interoperability Report - Ascom Myco / Aerohive Networks 2

3 INTRODUCTION This document describes necessary steps and guidelines to optimally configure the Aerohive Networks solutions WLAN platform with Ascom Myco handsets. The guide should be used in conjunction with both Aerohives and Ascoms configuration guide(s). About Ascom Ascom Wireless Solutions ( is a leading provider of innovative communication solutions providing integrated workflow intelligence for hospitals, senior care, and independent living, and other business areas where mission-critical communication is essential. Approximately systems are installed globally. The company offers a broad range of voice and professional messaging solutions, creating value for customers by supporting and optimizing their mission-critical communication processes. The solutions are based on Cellular, VoWiFi, IP-DECT, Nurse call and Paging technologies, smartly integrated via Ascom Unite into existing enterprise systems. The company has subsidiaries in 13 countries and 1,200 employees worldwide. Founded in 1955 and based in Göteborg, Sweden, Ascom Wireless Solutions is part of the Ascom Group, listed on the Swiss Stock Exchange (ASCN:SIX). About Aerohive Networks Aerohive (NYSE: HIVE) enables our customers to simply and confidently connect to the information, applications, and insights they need to thrive. Our simple, scalable, and secure platform delivers mobility without limitations. For our customers worldwide, every access point is a starting point. Aerohive was founded in 2006 and is headquartered in Milpitas, CA. For more information, please visit call us at , follow us on join our LinkedIn group, subscribe to our blog or become a fan on our Facebook page. Interoperability Report - Ascom Myco / Aerohive Networks 3

4 SITE INFORMATION Test Site(s): Ascom US 300 Perimeter park drive Morrisville NC Participants: Karl-Magnus Olsson, Ascom HQ, Morrisville, NC TEST TOPOLOGY Interoperability Report - Ascom Myco / Aerohive Networks 4

5 SUMMARY Please refer to Appendix B for detailed results for respective access point. WLAN Features High Level Functionality Result Association, Open with No Encryption OK Association, WPA2-PSK, AES Encryption OK Association, PEAP-MSCHAPv2 Auth., AES Encryption OK Association, EAP-TLS Auth., AES Encryption OK Association, Multiple ESSIDs OK Beacon Interval and DTIM Period OK PMKSA Caching OK* WPA2-opportunistic/proactive Key Caching OK* WMM Prioritization OK Active Mode (load test) OK Power-save mode OK e U-APSD OK e U-APSD (load test) OK *) Enabled by default Roaming High Level Functionality Result Roaming, Open with No Encryption OK (typical roaming time 12ms) * Roaming, WPA2-PSK, AES Encryption OK (Typical roaming time 29ms)* Roaming, PEAP-MSCHAPv2 Auth, AES Encryption OK (Typical roaming time 26ms)* /** *) Average roaming times are based on results from a/n. Refer to Appendix B for detailed test results * *) Measured times is with opportunistic/proactive Key Caching enabled (default enabled) Interoperability Report - Ascom Myco / Aerohive Networks 5

6 General conclusion The result of the verified test areas, such as authentication, association, handover and call stability test, produced very good results. The roaming times, both PSK and 802.1x were excellent by ranging in the interval 20 to 30ms. Performance has also been proven to be very good. In both active and U-APSD mode it was possible to keep 12 simultaneously calls per AP radio. Keep in mind that the limitation was available handsets and not system capacity. Known issues Stability issues with Aerohive AP 370/390 (6.5r4). AP 370/390 (6.5r4) is not supported by Ascom. Refer to previous certifications for stable firmware. For additional information regarding the known issues please contact or Interoperability Report - Ascom Myco / Aerohive Networks 6

7 APPENDIX A: TEST CONFIGURATIONS Aerohive HiveManager and Access Points configurations. In the following chapter you will find screenshots and explanations of basic settings in order to get the Aerohive Networks solution operational with Ascom Myco. Please note that security settings were modified according to requirements in individual test cases. The configuration file is found at the bottom of this chapter. ESS, Security settings. List of all configured SSIDs Interoperability Report - Ascom Myco / Aerohive Networks 7

8 WPA2 PSK (Personal) - Select WPA/WPA2 PSK (Personal) - Select WPA2-PSK and CCMP (AES) as Key Management and Encryption Method - Key can be entered in HEX or in ASCII format. Example shows a key entered in ASCII format. Interoperability Report - Ascom Myco / Aerohive Networks 8

9 WPA X (Enterprise) - Select WPA/WPA X (Enterprise) - Select WPA X and CCMP and Key Management and Encryption Method - Make sure Enable Proactive PMK ID response is checked. Interoperability Report - Ascom Myco / Aerohive Networks 9

10 WPA X (Enterprise) RADIUS configuration - Configure the IP Address to the Radius server - Type in the secret that corresponds to the secret configured in the Radius server. Data rate configuration. (Same for all encryption methods) - To improve the performance in the wireless system it is recommended to disable the lowest data rates starting at 12Mbps Interoperability Report - Ascom Myco / Aerohive Networks 10

11 Advanced SSID settings (Same for all encryption methods) - Set the DTIM settings to 5. DTIM value 5 is recommended in order to allow maximum battery conservation without impacting the quality. A lower value is possible but will negatively impact the standby time. - Make sure that Enable WMM is checked. - Make sure that Enable Unscheduled Automatic Power Save Delivery is checked. WMM and U-APSD is required for Ascom Myco to function properly. Note. Ascom Myco do not support k,v,r. Do not enable the Voice Enterprise parameters. Interoperability Report - Ascom Myco / Aerohive Networks 11

12 User Profile. - Use the default Rate Control & Queuing Policy. See section QoS for details. Interoperability Report - Ascom Myco / Aerohive Networks 12

13 Quality of Service (QoS) Classifier Maps - Create classifier map according to the screenshot and enable DiffServ and e - Important. For DiffServ select QoS Class: 6 Voice. Interoperability Report - Ascom Myco / Aerohive Networks 13

14 Marker Maps - Create a Marker Map. Note that these are the system default values. Rate Control & Queuing - Make sure that the system default values look as per above. Interoperability Report - Ascom Myco / Aerohive Networks 14

15 Radio Configuration Radio Profiles. (5Ghz) - Example shows the default profile radio_ac0 - Channel width is set to 80Mhz default for radio_ac0 profile. Notice the general recommendations for 11a/ac deployments on page Make sure the beacon period is set to 100TU Interoperability Report - Ascom Myco / Aerohive Networks 15

16 Radio Profiles. (2.4Ghz) - Example shows the default profile radio_ng0 - Channel width is set to 20MHz. 40MHz channel width is not recommended on the 2.4GHz band. - Make sure the beacon period is set to 100TU Interoperability Report - Ascom Myco / Aerohive Networks 16

17 Configuration of access points - Radio profiles used is the default (radio_na0 or radio_na0 for 11ac access point and radio_ng0). See earlier steps for configuration of the radio profiles. - In the example channel and power level has been set manually for each access point (for testing). General guidelines when deploying Ascom Myco handsets in a/n/ac environments: 1. Enabling more than 8 channels will degrade roaming performance. Ascom recommends against going above this limit. 2. Using 40 MHz channels (or channel-bonding ) will reduce the number of non-dfs* channels to two in ETSI regions (Europe). In FCC regions (North America), 40MHz is a more viable option because of the availability of additional non-dfs channels. The handset can co-exist with 40MHz stations in the same ESS. 3. Ascom do support and can coexist in 80MHz channel bonding environments. The recommendations is however to avoid 80MHz channel bonding as it severely reduces the number of available non overlapping channels. 4. Make sure that all non-dfs channel are taken before resorting to DFS channels. The handset can cope in mixed non-dfs and DFS environments; however, due to unpredictability introduced by radar detection protocols, voice quality may become distorted and roaming delayed. Hence Ascom recommends if possible avoiding the use of DFS channels in VoWIFI deployments. *) Dynamic Frequency Selection (radar detection) Interoperability Report - Ascom Myco / Aerohive Networks 17

18 Aerohive configuration files: See attached file (AP330 running config.txt, AP130 running config.txt, AP250 running confi.txt ) for configuration. Interoperability Report - Ascom Myco / Aerohive Networks 18

19 Ascom Myco network settings General network settings. - Select Network to be active (In this example CompTest80211AH created in step below) - Select frequency band according to system setup (here 5GHz) Interoperability Report - Ascom Myco / Aerohive Networks 19

20 Pre-shared key authetication Network settings for WPA2-PSK. Interoperability Report - Ascom Myco / Aerohive Networks 20

21 Authentication with dot1x (PEAP-MSCHAPv2) 802.1X Authentication requires a root certificate to be uploaded to the device by right clicking - > Manage Certificates. Upload the required root CA under Trust list. Interoperability Report - Ascom Myco / Aerohive Networks 21

22 Network settings for.1x authentication (PEAP-MSCHAPv2) - Select security mode PEAP-MSCHAPv2 - Enter User identity and password - Select your trusted certificate uploaded to the device in previous step. Interoperability Report - Ascom Myco / Aerohive Networks 22

23 Innovaphone IP6000 (IP PBX) The Innovaphone IP6000 was configured with a static IP address of Signaling is less relevant here since testing homes in on interoperability in relation to the WLAN infrastructure and not features of the IP PBX. IP6000 configuration: See attached file (complete-ip a6.txt) for configuration. Interoperability Report - Ascom Myco / Aerohive Networks 23

24 APPENDIX B: DETAILED TEST RECORDS VoWIFI Pass 17 Fail 0 Comments 0 Untested 3 Total 20 See attached file (WLANinteroperabilityTestReport_Aerohive.xls) for detailed test results. MISCELLANEOUS Please refer to the test specification for WLAN systems on Ascom s interoperability web page for explicit information regarding each test case. See URL (requires login): Interoperability Report - Ascom Myco / Aerohive Networks 24

25 Document History Rev Date Author Description PA SEKMO Initial draft R1 SEKMO Minor correction after review. Revision R1 Interoperability Report - Ascom Myco / Aerohive Networks 25

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