Application Notes for Ascom Freeset DCT1900 with Avaya S8700 Media Server and Avaya G600 Media Gateway - Issue 1.0

Transcription

1 Application Notes for Ascom Freeset DCT1900 with Avaya S8700 Media Server and Avaya G600 Media Gateway - Issue 1.0 Abstract These Application Notes describe the configuration steps required for the Ascom Freeset DCT1900 to successfully interoperate with the Avaya S8700 Media Server and Avaya G600 Media Gateways. The Ascom Freeset DCT1900 stations were configured in Avaya Communication Manager as digital stations, and the Ascom Freeset DCT1900 was connected to the digital interface cards in the Media Gateway. Features and functionality were validated and performance testing was conducted in order to verify operation under load. Information in these notes has been obtained through compliance testing and additional technical discussions. Testing was conducted via the DeveloperConnection Program at the Avaya Solution and Interoperability Test Lab. 1 of 10

2 1. Introduction These Application Notes describe the compliance-tested configuration utilizing Avaya Communication Manager and Ascom Freeset DCT1900. Freeset DCT1900 is the Personal Wireless Telephone (PWT) in-building wireless communication system from Ascom Wireless Solutions, Inc. that interoperates with the Avaya Communication Manager. The system provides call handover and roaming features. The Freeset DCT 1900 consists of the following three subsystems: 1. The Radio Exchange (RE) is the interface between the Avaya G600 Media Gateway and the base stations. Incoming and outgoing calls are routed via the RE. The RE is connected to the Media Gateway via the ports of a digital line card. 2. The Base Station enables radio communications between the RE and Portable Telephones. Each Base Station has two antennas for improved performance through diversity selection. The Base Station modulates and demodulates a carrier with the digital encoded information (TDMA frame to and from Portable Telephone). 3. The Ascom portable telephones (models DT620, 9p23 Medic and 9p23 Messenger) provide the functions of a wired telephone. Each is equipped with a 3-line 12-character dot matrix LCD display, backlit illumination keypad and display, and plastic keypad. In addition, the 9p23 telephones include built-in vibration alert, internal antenna, panic button, built-in hands-free loudspeaker, and mute and volume controls. Ascom Freeset DCT1900 requires a circuit pack capable of supporting Avaya 8410D Digital telephones. Although the solution was validated using a TN2224 circuit pack, a technical analysis of the interface allows the test results to extend to the TN2181 and TN2224B circuit packs as well. The analysis also supports these circuit packs in the following media gateways: Avaya G600 Media Gateway Avaya CMC1 Media Gateway Avaya CC1 Media Gateway Avaya MCC1 Media Gateway Note that this list specifically excludes the Avaya S8300 Media Server using an Avaya DMM3 Digital Media Module. The S8300, and corresponding DMM3 media module, is not supported. As seen in Figure 1, Avaya Communication Manager runs on Avaya S8700 Media Servers in an IP Connect configuration. Each Ascom portable telephone is provisioned in Avaya Communication Manager as an Avaya 8410D telephone with four line appearances. 2 of 10

3 S8700/G600 IP Connect Layer 2 Switch Layer 2 Switch Avaya IP and Digital Telephones IPNetwork TN2224 T1 DLU Radio Exchange (RE) Portable Telephones (PT) PSTN * Base Station (BS) * Simulated by Call Generator Ascom Freeset DCT 1900 Figure 1: Avaya DeveloperConnection Compliance Test Configuration for Avaya S8700 IP Connect and Ascom Freeset DCT Equipment and Software Validated The following equipment and software were used for the sample configuration provided: Equipment Avaya S8700 Media Server with multiple Avaya G600 Media Gateways Avaya TN2224 Circuit Pack Ascom Freeset DCT1900 Radio Exchange DLU Board Ascom Freeset DCT1900 Base Station Ascom Freeset DCT1900 DT620 Portable Telephone Ascom Freeset DCT1900 9p23 (Medic and Messenger) Portable Telephone Ascom Cordless System Manager Software Avaya Communication Manager 1.2 V7 Application SW: 100LR2 FPGA SW: L1_1E R3A R3C R2C R3C 3 of 10

4 3. Configure Stations on the Avaya S8700 Media Server Each Ascom portable telephone corresponds to an Avaya 8410D Digital Telephone administered in Communication Manager. For simplicity, one station can be initially created, and the duplicate station command can be used to create the remaining stations. The steps to create this initial station are described as follows: 1. Add the station by typing the command add station Configure the Type as 8410D and go to the second page. add station Page 1 of 4 STATION Extension: Lock Messages? n BCC: 0 Type: 8410D Security Code: TN: 1 Port: 02A0601 Coverage Path 1: COR: 1 Name: Coverage Path 2: COS: 1 Hunt-to Station: STATION OPTIONS Loss Group: 2 Personalized Ringing Pattern: 1 Data Module? n Message Lamp Ext: Speakerphone: 2-way Mute Button Enabled? y Display Language: english Media Complex Ext: IP SoftPhone? n 4 of 10

5 2. Set Restrict Last Appearance to n. Go to the next page. add station Page 2 of 4 STATION FEATURE OPTIONS LWC Reception: spe Auto Select Any Idle Appearance? n LWC Activation? y Coverage Msg Retrieval? y LWC Log External Calls? n Auto Answer: none CDR Privacy? n Data Restriction? n Redirect Notification? y Idle Appearance Preference? n Per Button Ring Control? n Bridged Call Alerting? n Restrict Last Appearance? n Active Station Ringing: single H.320 Conversion? n Per Station CPN - Send Calling Number? Service Link Mode: as-needed Multimedia Mode: basic Display Client Redirection? n AUDIX Name: Select Last Used Appearance? n Coverage After Forwarding? s Emergency Location Ext: Direct IP-IP Audio Connections? y IP Audio Hairpinning? y 3. Configure four call appearances as shown below. add station Page 3 of 4 STATION SITE DATA Room: Headset? n Jack: Speaker? n Cable: Mounting: d Floor: Cord Length: 0 Building: Set Color: ABBREVIATED DIALING List1: List2: List3: BUTTON ASSIGNMENTS 1: call-appr 6: 2: call-appr 7: 3: call-appr 8: 4: call-appr 9: 5: 10: 4. Save the changes for this station. 5. If needed, use the duplicate station command to copy these settings for additional stations. 6. Plug in the Ascom Radio Exchange Unit s RJ-45 connectors to the ports associated with the provisioned stations. 5 of 10

6 4. Configure the Ascom Portable Telephones 1. Put the handset into INIT mode by pressing the ON button and the 1 and 4 keys. 2. Connect the handset to the adapter connected to the PC running Cordless System Manager. 3. From the menu, select Cordless Phone -> Add Extension Numbers Provision the list of available extensions. 6 of 10

7 4. On the menu, select Cordless Phone -> Cable Connect 5. Select the com port that the handset programming adapter is connected to and click Connect 6. Select the desired index (usually number one). 7 of 10

8 7. Click the Add button, select an available extension, and click OK. 8. Click the Disconnect button. 9. On the handset, press the ON button to exit INIT mode. The phone will restart with the new settings. 5. Interoperability Compliance Testing Interoperability compliance tests included feature, functionality, and performance testing. Feature and functionality testing examined the handsets ability to make and receive calls, as well as commonly used telephony features such as conference and transfer. Feature and functionality testing were verified using manual methods. Performance testing was conducted using a bulk call generator and observing the call completion statistics through Avaya Communication Manager. Due to battery life of the handsets, a six-hour interval was evaluated. 6. Support Ascom maintains a technical staff and call center to provide technical support and training for the products mentioned. Distributors and end customers may dial ASCOM, Option 3 for technical support. Ascom provides normal business hour support (8:00 AM to 5:30 PM EST) as well as after-hour emergency support. Customers without service agreements are charged for such services. End customers are generally encouraged to contact their distributor for technical support. 8 of 10

9 7. Verification Steps In order to verify that the configuration steps have been performed successfully, a step-by step approach is recommended to isolate the problem. 1. Verify that an Avaya 8410D Digital Telephone plugged into the circuit pack behaves properly. If it does not, the station has not been configured correctly. 2. Verify that the handset has wireless connectivity. If not, verify that the Base units are functioning correctly by seeing if other handsets have connectivity. 3. Use the status station command in Communication Manager to verify that the station is in the correct state. 8. Conclusion Compliance testing has verified that the Ascom Freeset DCT1900 successfully interoperates with the Avaya S8700 Media Server and G600 Media Gateways. The Ascom Freeset DCT1900 stations were configured in Avaya Communication Manager as digital stations, and the Ascom Freeset DCT1900 was connected to the digital interface cards in the Media Gateway. Features and functionality were validated and performance testing was conducted in order to verify operation under load. While this solution was validated using a TN2224 circuit pack, a technical analysis of the interface determined that the compliance test results also extend to the TN2181 and TN2224B circuit packs as well. The analysis also supports these circuit packs in the following media gateways: Avaya G600 Media Gateway Avaya CMC1 Media Gateway Avaya CC1 Media Gateway Avaya MCC1 Media Gateway Note that this list specifically excludes the Avaya S8300 Media Server using an Avaya DMM3 Digital Media Module. The S8300, and corresponding DMM3 media module, is not supported. 9 of 10

10 Avaya and the Avaya Logo are trademarks of Avaya Inc. All trademarks identified by and are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. The information provided in these Application Notes is subject to change without notice. The configurations, technical data, and recommendations provided in these Application Notes are believed to be accurate and dependable, but are presented without express or implied warranty. Users are responsible for their application of any products specified in these Application Notes. Please any questions or comments pertaining to these Application Notes along with the full title name and filename, located in the lower right corner, directly to the Avaya DeveloperConnection Program at 10 of 10