ETERNITY PLCC SWITCH The Special Digital EPAX for PLCC Applications

Transcription

1 ETERNITY SWITCH The Special Digital EPAX for Applications Electricity infrastructure is the lifeline of every modern community, state and country. Instant, live-wire communication is vital for the people who run and maintain electricity generation, transmission and distribution. They demand a communication system that is reliable, intelligent and flexible. Due to the special nature of their communication network and application, they need a special product that is designed keeping their infrastructure and requirements in mind. Introducing: Matrix Eternity The Special Digital EPAX for electricity utilities!

2 The network itself is typical in its architecture and topology. In addition, users depend heavily on communication to keep the electricity infrastructure run uninterrupted round-the-clock. Matrix Eternity is the result of thorough study of requirements and many years of experience in designing similar products. Flexible Flexibility is the core strength of the Matrix Eternity. Its open, universal slot architecture allows it to be upgraded at any time to adapt to the growth and changes in the network. Various combinations of cards make it possible to configure Matrix Eternity to match the exact need of a site Non- Blocking PCM-TDM Technology Built on PCM-TDM technology with high density digital switching platform, Eternity provides 100% non-blocking system to perform efficiently in heavy traffic environment. Each interface port has its own dedicated DTMF encoders and decoders to support simultaneous dialing and receiving calls on all the ports. This makes Eternity a truly non-blocking switch. Integrated # Matrix Eternity provides 4 built-in ports for digital key phones and operator consoles. Multi-party Conferencing Bridge and 256 seconds (16 messages x 16 seconds) Auto Attendant are part of the standard product. Analog Input Port for external music, Analog Output Port for PAS, Digital Input Port for connecting sensors and Digital Output Port for relay control # are built-in system. In addition, a Printer Port, COM Port, an Ethernet Port and a USB Port make the Matrix Eternity an all integrated Switch. Reliable The Matrix Eternity is designed for industrial applications requiring high reliability. Distributed processing, universal slots architecture, hot-swapping of cards and system log of faults enhance the reliability of the product. Matrix Eternity Switch is available in three variants: Eternity GE6S - 6 Universal slots - Expandable up to 96 Ports Eternity M0S - 10 Universal slots - Expandable up to 324 Ports Eternity M6S - 16 Universal slots - Expandable up to 516 Ports Versatile Matrix Eternity supports many different types of interfaces on the trunk and the subscriber sides and hence can be connected with diverse networks. It supports Plain Old Telephony System (POTS), FXS, FXO,, GSM, ISDN BRI, ISDN PRI, T1, and VoIP. Analog phones or digital key phones (DKP) can be used by the subscribers. Eternity GE6S Eternity M0S

3 TECHNOLOGY * 32 Bit RISC Architecture Primary Protection The Eternity employs a high speed 32-bit RISC process with With the rack enclosure, the Eternity can be supplied with 32MB SDRAM and 32MB Flash Memory. This Master processor primary protection, using IPM (Inter Protection Module) that provides the Eternity enough horse-power to provide real-time consists of resetable fuses and GD Tubes to be mounted on response to all the incoming and outgoing calls. MDF. Compact and Sturdy Design Rack (Cabinet) with Integrated MDF * Eternity's compact design leads to smaller foot-print. The wall The Eternity can be supplied in a custom-made steel rack mountable design is easy to maintain and occupies lesser enclosure designed to accommodate all the internal wiring, space. Besides, all the parts have been fixed in specified slots. MDF and protection providing a neat, protected and reliable This 'no moving parts' design leads to higher reliability. installation. Industry standard Krone-type MDF tag blocks are provided to terminate System side wiring and Field side wiring. # * Redundancy The Eternity M0S offers redundancy for its all critical functional cards like Master Card, Switch Card and the 48VDC Power Supply Card. On the failure event of Power Card and Switch Card, the stand-by card takes over without interruption of their functionalities. Whereas, if the active Master Card fails, the system restarts and stand-by card takes over automatically. Secondary Protection The Eternity provides built-in secondary protection circuit on each interface ports as per relevant standards at no extra cost. Dedicated DTMF Matrix Eternity offers dedicated DTMF circuit for each user making it 100% non-blocking even while dialing. This is a critical parameter for organizations expecting heavy call traffic. This is what makes Matrix Eternity a 100% non-blocking system in the true sense. Distributed Processing Matrix Eternity employs multiprocessor architecture, wherein each card has its own dedicated micro-controller, EPROM and RAM. This local (Slave) processor is responsible for local processing of events and commands. The master processor manages all the slaves. This technology enhances flexibility and reliability. High Density Digital Switching Built on PCM TDM digital technology, the Eternity M0 and Eternity M6S, uses 1024x1024 switching matrix to provide unrestricted communication to all the users simultaneously. * Hot-Swap In a high-reliability scenario, the Eternity cards can be ordered with hot-swap circuitry. This allows replacing cards without switching off the system and in the process disconnecting all the ongoing calls. Multi Network Operation In addition to ports, the Eternity also supports 2Wire Trunk (CO Trunks), GSM, ISDN BRI/PRI, /T1 and VoIP network operation simultaneously using respective interface cards. This allows the Eternity to be used as a common switch for, PSTN, ISDN, GSM and the Internet telephony. SLIC based Design Each Station (Extension) Port uses DSP based Subscriber Loop Integrated Circuit (SLIC), which offers programmable line parameters. SMT The surface Mount Technology is the current semiconductor packaging technology that offers reduction in real estate resulting in smaller foot-print and higher density of ports. SMT also ensures reliable performance from EMI-EMC viewpoint # Standard 19 Sub Rack The Eternity M0S is housed in the industry 19 rugged, powder-coated aluminum sub-rack (System Enclosure) and thus can be mounted in a rack with other data and networking telecom equipment Universal Slots All the expansion slots of Matrix Eternity are universal in nature. Any card can be inserted in any slot and the system will configure it automatically. This scheme eliminates configuration bottle-necks because any slot can be used for SLT, DKP, Analog Trunk, ISDN BRI, ISDN PRI, GSM, VoIP, Magneto or any other circuit. Thus, allowing flexible configuration. Web Based System Management Flexible and user-friendly windows based GUI software, Jeeves helps in programming the features through a web browser like the Internet Explorer. Matrix Eternity incorporates built-in server functionality that is required to access Eternity to program it through the internet. This web based programming feature helps users to configure Eternity from any part of the world once it is connected with the IP network

4 1.:? 2abc 3def 4ghi 5jkl 6mno 7pqrs 8tuv 9wxyz 0 # INTERFACES TRUNK (NETWORK) INTERFACES 2Wire Trunks (FXO / CO Lines) Being Eternity as a universal platform for integration of multiple interfaces, it allows terminating 2W Analog Trunk (CO Lines) to work Eternity as EPAX as well as conventional PBX simultaneously. Trunk Matrix Eternity card provides the interface to panel. Both Dial-in /Tie line as well Express lines can be interfaced. Eternity supports line with 2W / 4W and Type IV / V. Using interface, Eternity can be deployed in typical power grid network to integrate with routers, VSAT, DACS / Multiplexers, etc. GSM Trunk (SIM) Matrix Eternity supports GSM connectivity by means of an optional GSM card. User can dial out mobile number grabing GSM (SIM) line to avail call cost benefit by calling GSM to GSM. ISDN Trunk Eternity can connect ISDN BRI (2B+D) as well as ISDN PRI (23B+D or 30B+D) lines to the system using optional cards. ISDN BRI and ISDN PRI lines can be configured as NT or TE as per application requirement. An ISDN Terminal, Video Phone or LAN can be connected to ISDN port if it is programmed as NT. Magneto Trunk Built-in circuit and logic to generate ringing voltages, allows Magneto phones to be connected directly to the Eternity. It can detect incoming call ring and route the call to any digital or analog station. The station can just lift the handset and talk to the calling magneto phone. Similarly, a user can crank outgoing calls on a magneto line. T1/ Trunk The Eternity offers connectivity based on /T1 standards. Using DS1 card, Multiple Eternity can be connected over various media like Copper, Fiber, RF and VSAT. This card allows interfacing of Eternity EPAX to Radio Link, STM, xdsl, DACS / Multiplexers etc VoIP Channel (SIP) VoIP Network can be connected to Matrix Eternity through an optional VoIP card. Each VoIP card provides 8 Channels, enables users to call on all 8 channels simultaneously. Eternity is designed to support a maximum of 32 SIP accounts of various ITSPs. Trunk Interfaces Extension Interfaces RS 232C Magneto ISDN PRI (NT) ISDN BRI (NT) Video Conference ISDN Phone GSM GSM DKP Digital Phone IP VolP SLT Analog Phone PSTN TWT/ T1/ SLT FAX AIP External Music DIP Sensor VSAT Network AOP DOP Public Announcement System Relay Based Device USB Auxiliary Interfaces

5 EXTENSION (STATION) INTERFACES Analog Extension (FXS) Eternity provides FXS port used for interfacing standard Analog (2wire) Telephone instruments. System can be programmed using any analog telephone connected to FXS port of Eternity Digital Extension (DKP) Developed on proprietary protocol, Matrix Eternity offers Digital Extension port to connect Digital Key Telephone through a 2Wire full duplex Digital Subscriber Network Interface Circuit. EPAX can be programmed using Matrix Eon45 or Eon42 Digital Key Phones connected on DKP port of system. ISDN BRI Extension (NT Mode) Eternity provides ISDN BRI (2B+D) ports using optional ISDN BRI card. This card ports can be configured as NT to use as an ISDN PRI extension. Once configured as ISDN extension, any ISDN terminal (TE) device like ISDN Phone can be connected to it. AUXILIARY INTERFACES External Music Port (AIP) The external music port allows an external music source to be connected to Matrix Eternity. The desired music or jingle can be played while a person is kept on hold. Public Address System Port (PAS) (AOP) The Public Address System Port allows any station user to make public announcements on external speakers. Relay Port (DOP) Eternity provides a solid state digital out-put port for connecting relay based devices for various controlling applications. Security Dialer Port (DIP) Matrix Eternity allows you to connect any type of sensors to its digital input port (DIP). In case of emergency, the Eternity dials 3 different pre-defined numbers and plays a pre-recorded message. A hooter can also be activated in case of emergency. ISDN PRI Extension (NT Mode) Eternity provides ISDN PRI (30B+D/23B+D) ports using optional DS1 card. This card port can be configured as NT to use as an ISDN PRI extension. Once configured as ISDN extension, it can be used for Voice and Data communication like Video Conferencing using appropriate ISDN terminal (TE) devices. FEATURES Alternate Routing In typical network, there can be multiple paths that a call can take to reach the destination. The Eternity has the facility of selecting an alternate route if a particular route is busy Compander Control Signal (CCS) To improve signal to noise ratio in a network, speech signals are compressed at source and decompressed at the destination. This process is activated by the Compander Control Signal (CCS). CCS can be activated in the Eternity at originating and destination stations. CCS can also be activated for transit calls. CCS signal is provided for each port. Destination Restricted Dialing This features restricts the all users of the system to make a call to certain destination even though trunk line is available to that destination. This feature blocks all the calls initiated by all users to specific destination. Disable Out-of-Order Trunk In the event of faulty trunk line, Eternity allows user to disable the trunk and take it out of service to avoid routing of calls on such trunk lines. 132KV S/s 220 KV S/s 220KV S/s SID Tie Line Call Call Barring Call Barring SID SID SID 41 SID 201 Transit Call SID Alternate Route 132KV S/s SID KV S/s KV S/s Calling Features & Numbering Plan

6 Field Programmable The hardware and software configuration can be changed in the field to adapt to the dynamic field requirement. Capacity, Port configuration and programming can be managed at the installation site. No specific tool is required while expanding the configuration on field. Flexible Extension Numbering Plan The Eternity offers flexible numbering plan for all the stations users. These can vary from 1 to 4 digits. It is also possible to program few ports with 2 digits and others with 3 or 4 digits. Even overlapping numbers is also possible. Flexible Station ID In a network, each EPAX is given a Station Identity (SID). SID is used to route a call to its correct destination. Eternity allows setting of SID to any length from 1 to 6 digits. This allows seamless integration of the Eternity in any existing network. Multiple Station ID The same Eternity can be programmed with multiple Station ID (SID). This provides flexibility of connecting the Eternity with Multiple networks. Priority (Forced Call Disconnection) In a network it is desired that calls from selected user have precedence over other user. Such important user may be allowed to interrupt an ongoing call to request them for release of current call. The Eternity offers priority to such users. There are 10 different levels or priority to cover entire hierarchy of any organization. Programmable Pulse Eternity provides users a flexibility program the Engage Pulse, Released Pulse, Ringer Pulse and Dialed Digit Pulse to match with the pulses of network wherein it is getting installed. Programming Options Eternity provides multiple options to user for programming the system. EPAX can be programmed using normal analog telephone, digital key phone or using web based GUI tool from PC. Remote Programming Matrix Eternity can be engineered for change in its programming from a remote location also. This does not even require a PC or any other specialized device at the site. EPAX can be programmed remotely once it is connected with CO lines or with internet. Remote user can admin the system by Web based Management or by using Telephone, which saves time and cost in providing essential technical support. Routing Table Each call in a network is routed to its correct destination through programming of routing table. The Eternity allows the user to define 255 different routes in its routing table. SMDR Reports (Outgoing, Incoming and Internal) The Advanced Search Module allows detailed reports for each outgoing, incoming and internal calls, to be generated and printed for better analysis. Filters for selecting what calls to be stored and filters for different types of analysis are available in Matrix Eternity. Separate buffer capacity of calls is available each for 6000 outgoing, 5000 incoming and 1000 internal calls. System Activity Log & Report The Eternity records important events and exceptions within the system in its internal log file. Events like System restart, Card going faulty, Port getting hang, etc. are noted in this log. In turn, this log can be printed or transferred on a PC for further review and archiving. System Activity Log can be printed in online mode by connecting a parallel or a serial printer on the respective ports. System Fault Alarms Failure of card or such problems can be annunciated on the relay port provided on the Master (CPU) card of the Eternity. Hooter or Lamp can be connected using an appropriate external relay to draw attentions of the operator or the engineer so that corrective actions can be taken. System Fault Log Eternity functions like a watch dog, whereby it maintains a log of all faults occurring in system. Various faulty events like Card Absent, RTC Failure, DS1 Signal Loss, BRI Signal Loss, and DKP/SLT absent etc. are registered in the fault log. On such GE6S 132KV S/s GE6S 132KV S/s - Call Barring - Transit Call - Transit Call on OFC Media on Copper Media N/w 220KV S/s M0S GE6S 400KV S/s GE6S 400KV S/s STM STM xdsl SDH Ring N/w DACS/Mux STM STM xdsl GE6S GE6S M0S Integrations of Eternity in and Optical Fibre Network

7 events Eternity activates the buzzer. Transit Barring A caller has many options in selecting a route while calling the desired destination in a network. If the designated route is busy, call may be routed through an alternate route or a system, which is meant for other locations. Eternity can block transition of such unauthorized routing of calls. This streamlines the flow of the traffic only on the designated routes. Trunk Restricted Dialing Eternity gives flexibility to group the trunks to avoid traffic on critical trunk/routes. Feature allows certain trunks to keep reserved for specific call traffic so that ordinary traffic does not flow through such trunks/routes. It helps user to balance the traffic evenly on all trunks. User Restricted Dialing User restricted dialing feature blocks a call originated from specific user for specific destination. When user tries to call specific destination system rejects the call, allowing other user to call same destination. Conference (Multi Party) Matrix Eternity possesses a PCM Conference Call Circuit that uses a total of 8 digital conferencing circuits. Eternity ME supports of a maximum of 21 parties while Eternity GE supports of a maximum of 15 party in a single conference without affecting the speech levels. This feature allows even multiple conferences to be conducted simultaneously. Dial- in Conference is also possible. Allowed / Denied List This feature can be used to restrict the long distance and international calls made by the user while allowing them to dial few numbers of the same category from the allowed list. It uses number specific criteria for allowing or denying the call. System supports such 32 lists in both allowed and denied types. Each list supports a maximum of 256 numbers of 16 digits each. Auto Attendant Functionality The built-in auto-attendant feature performs the task of an operator by greeting the external caller and transferring call to the desired station. Eternity can greet the five calls simultaneously. Boss Ring The system can be programmed to have different ring cadences to the user depending on the call origination. Eight types of ringing cadences can be set for different call types like internal calls, calls from boss, alarms, auto redial etc. This feature is set to alert the users about the type of call they are receiving. Call Accounting System Interface Matrix Eternity offers interface for most types of call Accounting System protocols available world-wide. This helps in easy integration of the third party call accounting software with Matrix Eternity. Call Duration Control An effective cost control feature that allows you to have user specific call duration control with multiple options for each type of calls. Feature includes incoming, outgoing, intercom, long distance or international call to be disconnected after a predefined duration Call Progress Tones & Rings Eternity provides Call Progress Tones like Dial Tone, Ring Back Tone, Busy Tone etc. Country specific tones can be selected to match the tones of the country wherein it is getting installed. Similarly, ring cadences can also be selected. # * Optional Model Dependant Caller Line Identification (CLI) Matrix Eternity offers CLI features on both DKP and SLT. It offers the facility to detect CLI on normal telephone lines, ISDN lines, GSM lines and VoIP lines. It can detect both, DTMF and FSK signals for CLI. You can get CLI of external number, internal number and also CLI on transfer of calls. If programmed, even the name of the caller can be displayed on the DKP. Matrix Eternity also offers the flexibility of programming the CLI feature for each extension individually. Conference (Dial-in) This unique feature allows participants of a conference to dial in to a live conference at a scheduled time. Using the Dial-in feature, the users can directly enter the conference by entering their passwords. How Outward Dialing This function is of great use for those stations which make more trunk calls than internal calls. As soon as the station user picks up the receiver, he/she gets access to the desired trunk line, saving time and effort. This function also offers a variant whereby a specified telephone number may be dialed either immediately after the handset is picked up or after a pre-defined delay. LCR It is a unique function designed using structured programming. It selects the most cost effective trunk from the allotted trunks to make outgoing calls depending upon the time of call and the destination number leading to major savings. Four options are available for least cost routing, based on (1) Time, (2) Number, (3) Combination of Time and Number (4) Service Provider to Service Provider. Even combinations of the above parameters can be defined for least cost routing Paging Messages can be announced to a larger number of people just by lifting the phone and dialing a specific code. Mass communication at its best! * Voice Mail System Matrix Eternity supports Voice Mail System through an optional VMS card. A voice mail system that provides efficient call management and accurate messaging can work wonders for your organizations productivity, by saving precious time of employees, yet allowing a non-interfering work environment. Key features like Message Wait Indication, Call Taping, Conversation Recording, Live Call Screening etc are supported by the VMS card Voice Message Applications Matrix Eternity has built-in voice modules. They can be used for various voice applications like Station Greetings, Reminders, Toll Control, Multiple Trunk Auto Attendant,

8 ETERNITY EXPRESS SWITCH Tmany networks use point-point lines for interconnecting important locations. Each node is connected with all other nodes using direct links in a mesh network topology. This eliminates delays in routing a call due to intermediate transit switching and dialing. As a dedicated link is reserved between two nodes, the route is never busy. This provides instantaneous connectivity between all the important locations like head offices, load dispatch centers (LDC), control rooms, generation plants, and major sub-stations (400KV/220KV). These lines are known as Express Lines or Hotlines. Traditionally, each of these express lines is terminated on a separate phone or a console of 4 to 8 lines. Switching between lines is achieved using obsolete relay panels. Moreover, all the cables are taken right up to the desks of senior officers and mangers in their offices and control rooms. There is way of easy identifying each line. Call cannot be transferred easily and conferencing between multiple locations cannot be conducted. In short, many of the existing solutions are unwieldy and unreliable. Matrix Eternity offers a special additional software module to transform it as an efficient Express Switch. Once this module is activated, the express lines can be terminated on the Matrix Eternity. Digital key phones with Direct Station Selection (DSS) keys can be used by subscribers to make and receive calls at just a touch of a button. Eternity as a Express Switch offers the following distinct advantages: The system indicates the status of call being received or made, station busy etc. on a convenient LCD screen of DKP and dual colour LEDs on the DSS 64. Most importantly, any number of express lines can be connected and accessed through a single DKP. The Matrix Eternity Express is the superset of all the switching functions. It has capabilities to work as a EPAX with transit functions. It also performs the role of a normal office PBX. Hence in the cases where a customer does not wish to invest in separate switching infrastructure of Express, EPAX and PBX, the Eternity can be configured to handle all these functions. Reliability The digital key-phones use just a single-pair of wires to transport speech, data and power eliminating bulky and unreliable wiring. The modular, centralized and software driven architecture of the Eternity provide dependable platform for Express applications. Moreover, redundancy of critical hardware blocks are provided to meet needs of mission-critical applications. Universal Access If need be, the Eternity can be configured to provide express lines access to normal subscribers using analog phones. For making an outgoing call, these users need to dial just the trunk port number and call would be placed on the other end of the express line. Incoming calls from the express lines can be routed or transferred to these phones. If the phone have CLIP feature, they can see the port number and even the name of the remote location calling. Value Added Features Call Transfer, Call Toggle between two calls and Multi-Party Conference are just few of the many value added features possible. These functions help reduce time taken to arrive at an important decision and contribute to the quality of the decision. These features can be programmed on the DSS keys and hence are easy to use. Ease of Use Making and receiving calls from the key-phone is intuitive and easy. Its LCD displays the name of the called or calling location. DSS keys allow single touch access to all the locations. Dual color LED is provided for each location showing elaborate status of the line. Talking is possible through the handset or the built-in speaker-phone. The status of all the ports is visible to all the users. SLDC Exp Exp Generation Plant Extended Coverage As the digital key-phones use just a single pair of wires for speech, data and power, it is easy to extend them to offices and residences of concerned authorities living next to the site. Thus these important people can attend to emergencies even during night hours and holidays. Exp ALDC CE Control Room EE Exp LDC Flexibility Ringer and speech volume can be adjusted by the user to suit his tastes. Ring tune and cadence can also be programmed to differentiate between different phones ringing simultaneously. In fact, different key-phones can have different keys assigned for different locations. This allows dividing the total traffic between two key-phones. Flexible hunting groups with simultaneous and round-robin rings provide flexibility of placing a call in a desired sequence. Integrated Switch Exp 220 KV S/s - Express Lines Exp 440KV S/s Integration of Eternity in Express Line Network

9 DIGITAL KEY TELEPHONES AND DSS CONSOLES Eon, the Digital Key Phone, is a versatile, feature-rich, easy to use station. It supports a host of additional features providing the user fast access to the functions of Matrix Eternity at a single touch of a button. Matrix Digital Key Phone (DKP) is available in two models - Eon42S and Eon42P. All models are available in two colour variants - Black and White. DSS72 KEY FEATURES IN EON42 Adjustable Ringer Volume and Speech Level User has the option of adjusting the ringer volume level as per the requirement. The added advantage is that both receive and transmit speech levels can also be adjusted by the user. DSS Keys The Eon offers 24 soft keys that can be programmed for each user, to access trunk line, SLT, DKP and even features, at a single touch of the key. Executive and Operator Functionality The Eon provides user functionality of Operator or Executive by means of dedicated keys to perform specific task by single touch of buttons. Its 24 programmable keys can be customized as to work as per user's requirement. Last Dialed Calls Last dialed 16 calls can be stored. Message Paging User of the Eon42 can page different pre-defined messages, like Meet Me, Congratulations, Meeting Today, etc., to other DKP users. These messages can be programmed by the system engineer. Missed Calls Details of last 5 missed calls can be viewed on the LCD of the Eon42. A useful feature for the user to find details of calls he missed. Tri Colour LEDs for Port Status Status of other extensions (DKP and SLT) and trunk lines can be displayed on the Digital Key Phone. The status of the user's extension as well as that of other extensions or trunks can be known through the LEDs. Standard Features available in Eon42S and Eon42P Absent/Present Settings Adjustable Ringer Volume Level Adjustable Speech Level Auto Answer Background Music (BGM) Call Chaining Call Cost Display Call Duration Display Dialed Number Directory Directory Dialing by Name Forced Answer Hands Free Operation Key Pad Lock Last Dialed Calls Live Call Screening Menu based Settings Message Paging Missed Calls List Multiple Ringer Tones Mute Off-hook Alert Personal Settings Quick Dial Room Monitor Text Message Reply Time Zone Display Tri Colour LEDs for Port Status Eon42P 6 Lines x 24 Characters Backlit LCD Display Eon42S 2 Lines x 24 Characters Backlit LCD Display

10 EONSOFT An innovation from Matrix, the EonSoft offers integration of your PC with your DKP/SLT. A feature of great utility to those techno savvy people who have computer on their desks and do not wish to keep a separate telephone. Additional Features available in EonSoft Automatic Sensing of PC Status Automatic Sensing of Software Status Executive Mode (with 20 DSS Keys) Handset Connectivity Help Menu Integration with Microsoft Address Book Key Board Macros Key Board and Mouse Operation Programmable Tool Tips Shortcut Keys Standard Windows User Interface Tool Tips on Mouse Over EonSoft Forced Answer This feature enables the caller to force the called party (on Eon42 or EonSoft) to answer the call by making the destination station's speaker go Off-Hook. This is useful when the called party is not responding to the call in spite of the station ringing continuously. Help Menu The EonSoft offers a user friendly help menu for ease of operation. Integration with Microsoft Address Book The EonSoft can be integrated with Microsoft address book. This helps the users to directly call the numbers stored in the address book at a click of the mouse. The EonSoft accepts both keyboard and mouse inputs. Shortcut Keys Shortcut keys can be defined for different functions so that they can be used easily. Tools Tips on Mouse Over Tool tips shall be displayed on mouse over. These tips can be programmed for each key. It can help the user to know details about a particular key. It is also useful in intuitive operation of the EonSoft.

11 FEATURE LIST 12 khz/16 khz Metering Hotel-Motel Features Abbreviated Dialing (Global & Personal) Incoming Call Management Abbreviated Dialing (Free) Internal Call Access Codes (Programmable) Internal Call Restriction Account Codes Interrupt Request Account Codes (Forced) ISDN-BRI Connectivity Alarms (Time, Daily, Future Date & Time) ISDN-PRI Connectivity Alarm-Snooze Last Caller Recall Alarm-Multiple Last Number Redial Allowed and Denied Lists Least Cost Routing Alternate Number Dialing (Number, Time, Combination, Carrier Pre-Selection and Service Provider to Service Analog Input Port Provider) Analog Output Port Live Call Screening Auto Attendant (Multiple Languages) Live Call Supervision Auto Call Back (Busy, No Reply) Master Time Zone Auto Redial Maturity (12 khz/16 khz, Delay, CPD, Polarity Reversal, Connect) Automated Control Applications Meet Me Paging Background Music (DKP, SLT) Message Wait Barge-In Mobile Ports Behind the PBX Applications Music on Hold Boss Ring Name Programming (Station, Trunk) Call Accounting System (CAS) Interface Networking Mode Call Budget Operator (Single, Multiple) Call Cost Calculation Override Call Duration Control Paging (Internal and External) Call Follow Me Applications Call Forward (Busy, No Reply, Dual Ring,Busy or No Reply, To external number) PMS Interface Call Forward (Remote) Printer Port Call Park (General and Personal Orbit) Priority (Intercom and Trunk) Call Pick Up (Group and Selective) Privacy Call Progress Tones Programmable Access Codes Call Splitting Programmable Call progress tones and rings Call Taping Programming the System (Using SLT, DKP, Ethernet Port, Serial Port, Jeeves) Call Transfer (Screened, On Busy, While Ringing, Trunk to Trunk) Public Address System Port Calling Line Identification and Presentation (CLIP) Quick Dial Calling Line Identity Restriction (CLIR) Raid Calling Line Identification-Station (DKP and SLT) Real Time Clock Calling Line Identification-Trunk (Analog, ISDN, T1/) Real Time Clock Synchronization Central Ringer Region Code Class of Service (CoS) Remote Alarm Closed User Group Remote Call Forward CLI based Routing Remote Programming Closed User Group (With/Without Exchange ID) RS232C Ports Communication Ports Security Dialing and Reporting Conference-3 Party Selective Trunk Access Conference-21 Party Self Ring Test Conference Dial-in Station Groups Conference-Multiple Station In-Service/Out-Service Conflict Dialing Station Message Detail Recording (SMDR) Continued Dialing Station Message Detail Recording (Incoming, Outgoing, Internal) Conversation Recording System Activity Log and Display Customer Emergency Services Identification Dialing System Administrator (SA) Mode Customer Name System Debug Date and Time Format System Fault Log and Display Daylight Saving Time System Security (Passwords) Department Call Time Tables Digital Input Port Toll Control Digital Output Port Trunk Access Groups Direct Inward Dialing (DID) Trunk Auto Answer Direct Inward System Access (DISA) Trunk Connectivity (TWTI) Direct Outward System Access (DOSA) Trunk Connectivity (BRI) Distinctive Rings Trunk Connectivity () Do Not Disturb (DND) Trunk Connectivity () Do Not Disturb (Remote) Trunk Connectivity (GSM) Dynamic Lock (Auto and Manual) Trunk Connectivity (PRI) Connectivity Trunk Connectivity (T1) Emergency Call Detection and Reporting Trunk Connectivity (VoIP) Emergency Dialing Trunk Landing Groups External Call Trunk Parameters External Music Port Trunk Reservation Field programmable Upgrading the Software Flash Timer User Security (Password) Flexible Clock Synchronisation Video Conferencing Flexible Numbers Virtual Stations Forced Call Disconnection Voice Help GPAX Applications Voice Mail Integration Helpdesk Voice Message Applications Hold Voice Prompts for Tones Hot Desking Walk-in Class of Service Hotline (Immediate and With Delay) Web Based Programming Hot Outward Dialing (With/Without Number, With/Without Delay)

12 TECHNICAL SPECIFICATIONS FXO (CO Lines) Port Terminal (TE) Off Hook Line Impedance : 600Ù Signaling : Euro ISDN ETSI DSS1 Loop Limit : 1500Ù CTR4 (NET5), ITU-T Pulse Dialing : 10PPS +/- 5%, Q.921, Q.931, US Make/Break = 33:67 National ISDN-2, DTMF Dialing and Reception : As per ITU-T Q.23 & German 1TR6, France Q.24 VNx, Australian TS- CLI Reception : DTMF, FSK ITU-T V , TS-038 and FSK Bellcore 212 Supplementary Services* : Euro ISDN, US Nation Call Maturity : Delay, Polarity ISDN Reversal, 12 khz or 16 khz SPM Protection : Solid State built-in Protection : Solid State (over Secondary Protection Voltage and Over Current) built-in CAS Secondary Protection Bit Rate : 2048 kbps +/- 50 Connections : Amphenol 36-Way ppm Connector Line Coding : HDB3 Signaling : ITU-T Q.400, Q.421, FXS (Stations Lines) Port Q.422, Q.424, Q.440- Loop Limit : 1200 Ù Max Q.442, Q.450, Q.457- (Excluding Telephone) 458, Q.466 and Q.471-Q-476 and Loop Current : 39 ma (Max.) MFC-R2 Ring Voltage : 60 Vrms@25 Hz Alarms : 1.431, G.732, ETSI Off Hook Line Impedance : 600Ù Pulse Detection : 10 PPS +/- 5%, Connection : RJ45 (120 Ù) Make/Break = 33:67 Country Variants* : Argentina, Bahrain, DTMF Detection : As per ITU-T Q.24 Bolivia, Brazil, Chile, CLI Presentation : DTMF, FSK ITU-T V.23 China, Columbia, and FSK Bellcore 212 Czech Republic, Protection : Solid State built-in Honduras, India, Secondary Protection Indonesia, Korea, Connections : Amphenol 36-way Malaysia, Panama, connector Singapore, Thailand Protection : Solid State built-in Secondary Protection Digital Key Phone (DKP) Port Interfaces : Single Pair for Speech, Signaling and Power T1 RBS Channels : 2B+D Bit Rate : 1544 kbps Signaling : Proprietary Protocol Line Coding : AMI and B8ZS Loop Limit : 150Ù (Eon 45), Signaling : Using ABCD Signaling 100 Ù (Eon 42) includes EIA-464 B/ Protection : Solid State built-in, Wink Start, BRI Trunks Channels Personality Secondary Protection FXS Ground Start, FXS Loop Start, FXO, DTMF, MF-R1 : 23B+D and 30B+D Alarms : ANSI T1.231 : Network (NT)* and Performance : ANSI T1.403, ANSI Terminal (TE) T1.231, AT&T Signaling : Euro ISDN ETSI DSS1 TR54016 CTR3 (NET3), ITU-T Connection : RJ45 (100 Ù) Q.921, Q.931, US Protection : Solid State built-in National ISDN-1, Secondary Protection German 1TR6, France VNx, Australian TS- GSM Trunks 013, TS-031 GSM Band : Quad-band,GSM850, Supplementary Services* : Euro ISDN, US Nation EGSM850, ISDN DCS1800,PCS1900 Protection : Solid State built-in Compliant : ETSI GSM Phase2/2+ Secondary Protection SIM Card : One per GSM Port PRI Trunks Channels Personality : 23B+D and 30B+D : Network (NT)* and SIM Interface Transmission Power : 1.8V, 3V : Class 4 (2W) at GSM850 MHz and EGSM900 MHz Band

13 Class 1 (1W) at Power Supply DCS1800 MHz and Option 1 : Mains V AC, PCS1900 MHz Band Hz RF Sensitivity : Better than -106dBm. Option 2 : 48 V DC +/- 20% External Antenna : 1 Antenna per 4 GSM Power Consumption (Typical) Ports, 3.0 dbi, SMA Eternity M0S : 70 W (Female), 50 Ù Omni Eternity M6S : 100 W Directional with Cable of 3 meters Length. Eternity GE6S : 30 W Eternity M6S : 10.5 kg (23.1 lbs) Trunks Type : Type IV and Type V Environment Signaling : Pulse 10 PPS, Pulse Operating Temperature : -10 C to 50 C (14 F 20 PPS, DTMF to122 F) Signaling Protocol : Normal, Delay, Wink, Operating Humidity : 5-95% RH, Non- CCS Signals Condensing Speech Interface : 2-Wire and 4-Wire Storage Temperature : -40 C to 85 C (-40 F to 185 F) Transmission Parameters (FXS-FXO) Storage Humidity : 0-95% RH, Non- Return Loss : > 20 db Condensing Insertion Loss : < 1 db Inter-channel cross-talk : < -65 dbm Idle channel noise : < -65 dbmop Longitudinal Balance : Better than 40 db Additional Ports Analog Input Port Analog Output Port Digital Input Port Digital Output Port Switching and Control Type of Switching Type of Control : 0.7 Vrms, Isolated, Push-Type Connector : 0.7 Vrms, Isolated, Push-Type Connector : Loop Sensing- Open/Close, 5 ma, Push-Type Connector : VDC Max = 60 V DC, IDC Max = 0.15A, Push-Type Connector : PCM/TDM, Digital Switching (100% Non-blocking) : CMOS Microcontroller with SPC, Distributed Processing, Architecture Dimensions (W x H x D) Eternity GE6S : 26.0 x14.2 x 24.4 cm (10.2" x 5.6" x 9.6") Eternity M0S : 48.2 x 33.0 x 29.9 cm (19.0 x 12.9 x 11.7 ) Eternity M6S : 52.3 x 33.0 x 29.9 cm (20.5 x 12.9 x 11.7 ) Unit Weight Eternity GE6S : 3.5 kg (7.7 lbs) Eternity M0S : 8.3 kg (18.3 lb) Eternity M6S : 10.5 kg (23.1 lb) Shipping Weight Eternity GE6S : 6.5 kg (14.3 lbs) Eternity M0S : 12.3 kg (27.1 lb) Eternity M6S : 15.0 kg (33.0 lb) Shipping Weight Eternity GE6S : Wall Mount, Table Top Eternity M0S : Wall Mount, Table Top, 19 Rack (Optional) Eternity M6S : Wall Mount, Table Top

14 Compliance Safety EC Directives EMI/EMC rd IEC Edition (1999) R&TTE 1999/5/EC LVD 73/23/EEC EMC 89/336/EEC Conducted Emission : CISPR 22 Class A, FCC Part 15 PartB, Class A Radiated Electromagnetic Field : CISPR 22 Class A, FCC Part 15 PartB, Class A Harmonic Current Emission : IEC Voltage Flicker : IEC Electro-static Discharge : IEC Radiated Susceptibility : IEC Electrical Fast Transient : IEC Surge : IEC Conducted Immunity : IEC Power Frequency Magnetic Field : IEC Voltage Interruption & Dips : IEC TEC TEC/WR/1/1PX-01/03/140.Nov 07 FCC68 US: MTXMFO1BETERNITY Environment Test Cold Test IS:9000 Part 2 / Section 4 Dry Heat Test IS:9000 Part 3 / Section 5 Damp Test IS:9000 Part 5 / Section 1 Mechanical Vibration Test : IEC Shock Test : IEC

15 ORDERING INFORMATION Product Eternity GE6SAC Eternity GE6SDC Eternity M0SAC Eternity M0SDC Eternity M6SAC Eternity M6SDC Eternity GE6SAC Express Eternity GE6SDC Express Eternity M0SAC Express Eternity M0SDC Express Eternity M6SAC Express Eternity M6SDC Express Description Eternity with 6 Universal Slots and Universal Power Supply (AC Mains) Eternity with 6 Universal Slots and DC Power Supply ( 48VDC) Eternity with 10 Universal Slots and Universal Power Supply (AC Mains) Eternity with 10 Universal Slots and DC Power Supply ( 48VDC) Eternity with 16 Universal Slots and Universal Power Supply (AC Mains) Eternity with 16 Universal Slots and DC Power Supply ( 48VDC) Eternity with 6 Universal Slots and Universal Power Supply (AC Mains) with Express Software Eternity with 6 Universal Slots and DC Power Supply ( 48VDC) with Express Software Eternity with 10 Universal Slots and Universal Power Supply (AC Mains) with Express Software Eternity with 10 Universal Slots and DC Power Supply ( 48VDC) with Express Software Eternity with 16 Universal Slots and Universal Power Supply (AC Mains) with Express Software Eternity with 16 Universal Slots and DC Power Supply ( 48VDC) with Express Software CARDS FOR UNIVERSAL SLOTS Eternity ME Eternity ME Card SLT32 Eternity ME Card SLT16 Eternity ME Card SLT8 Eternity ME Card DKP16 Eternity ME Card DKP8 Eternity ME Card TRK8 Eternity ME Card TRK8+SLT24 Eternity ME Card TRK4+SLT12 Eternity ME Card BRI8 Eternity ME Card BRI4 Eternity ME Card T1PRI SINGLE Eternity ME Card T1PRI DUAL Eternity ME Card 8 Eternity ME Card 4 Eternity ME Card MAGNETO8 Eternity ME Card GSM8 Eternity ME Card GSM4 Eternity ME Card VoIP Eternity ME Card VMS Eternity GE6S Eternity GE Card SLT16 Eternity GE Card SLT8 Eternity GE Card DKP8 Eternity GE Card DKP4 Eternity GE Card DKP4+SLT12 Eternity GE Card DKP2+SLT6 Eternity GE Card TRK4+SLT4 Eternity GE Card TRK2+SLT14 Eternity GE Card BRI4 Eternity GE Card BRI2 Eternity GE Card T1PRI SINGLE Eternity GE Card 4 Eternity GE Card GSM4 Eternity GE Card GSM2 Eternity GE Card VoIP Eternity GE Card VMS Accessories EON42S EON42P DSS72 Eon Soft 32 SLT Ports Card to connect 32 Single Line Telephones 16 SLT Ports Card to connect 16 Single Line Telephones 8 SLT Ports Card to connect 8 Single Line Telephones 16 DKP Ports Card to connect 16 Digital Key Phones 8 DKP Ports Card to connect 8 Digital Key Phones 8 TRK Ports Card to connect 8 Two Wire CO Lines 8 TRK Ports and 24 SLT Ports Card to Connect 8 Two Wire CO Lines and 24 Single Line Telephones 4 TRK Ports and 12 SLT Ports Card to Connect 4 Two Wire CO Lines and 12 Single Line Telephones 8 BRI Ports Card to connect 8 ISDN BRI lines or ISDN Compatible Devices 4 BRI Ports Card to connect 4 ISDN BRI lines or ISDN Compatible Devices Single Port T1//PRI Card to connect 1 T1//PRI line or T1//PRI Compatible Device Dual Port T1//PRI Card to connect 2 T1//PRI lines or T1//PRI Compatible Devices 8 Ports Card to connect to 8 Lines 4 Ports Card to connect to 4 Lines 8 Ports Magneto Card to connect 8 Magneto Phones 8 Ports GSM Card to insert 8 GSM SIM Cards for GSM Network Connectivity 4 Ports GSM Card to insert 4 GSM SIM Cards for GSM Network Connectivity VoIP Card to connect to IP Network for Making VoIP calls. Support 8 VoIP (SIP) Channels per Card 16 Port Voice Mail Server with 512 Mail Boxes to give Voice Mail Box facility to EPBX users ports. 16 SLT Ports Card to connect Single Line Telephones 8 SLT Ports Card to connect 8 Single Line Telephones 8 DKP Ports Card to Connect 8 Digital Key Phones 4 DKP Ports Card to connect 4 Digital Key Phones 4 DKP Ports and 12 SLT Ports Card to connect 4 Digital Key Phones and 12 Single Line Telephones 2 DKP Ports and 6 SLT Ports Card to connect 2 Digital Key Phones and 6 Single Line Telephones 4 TRK Ports and 4 SLT Ports Card to connect 4 Two Wire CO Lines and 4 Single Line Telephones 2 TRK Ports and 14 SLT Ports Card to connect 2 Two Wire CO Lines and 14 Single Line Telephones 4 BRI Ports Card to connect 4 ISDN BRI lines or ISDN Compatible Devices 2 BRI Ports Card to connect 2 ISDN BRI lines or ISDN Compatible Devices Single Port T1//PRI Card to connect 1 T1//PRI line or T1//PRI Compatible Device 4 Ports Card to connect to 4 Lines 4 Ports GSM Card to insert 4 GSM SIM Cards for GSM Network Connectivity 2 Ports GSM Card to insert 2 GSM SIM Cards for GSM Network Connectivity VoIP Card to connect to IP Network for Making VoIP calls. Support 8 VoIP (SIP) Channels per Card 16 Port Voice Mail Server with 512 Mail Boxes to give Voice Mail Box facility to EPBX users ports. Digital Key Phone with 42 Keys and 2 lines X 24 Characters display Digital Key Phone with 42 Keys and 6 lines X 24 Characters display Direct Station Selector with 72 Keys to be used with Eon42 PC controlled Digital Key Phone.

16 SYSTEM RESOURCES System Resources Description Maximum Capacity OPTIONAL INTERFACES GE6S M0S M6S Universal Slots The Maximum Physical Card Slots Total Time Slots The Maximum Time Slots * 512+8* Total Ports The Maximum Physical Ports Available * 8 Time Slots are Reserved for 4 Built-in DKP Ports System Resources Description Time Slot Maximum Ports Consumption GE6S M0S M6S SLT Ports To connect Single Line Telephones DKP/DSS Ports To connect Proprietary Digital Key Phones or DSS Consoles TRK Ports To connect Two wire CO Lines Ports To connect Network GSM Ports To connect to GSM Network Magneto Trunk Ports To connect Magneto Phones BRI Ports To connect to ISDN BRI Network or ISDN Compatible Devices T1//PRI Ports To connect to T1 or or PRI Network or Compatible Devices VoIP Ports To connect to Internet or Intranet for VoIP (SIP) calling. Support 8 VoIP Ports per Card Voice Mail System To configure as Voice Mail System BUILT-IN INTERFACES System Resources Description GE6S M0S M6S DKP/DSS Ports To connect Proprietary Digital Key Phone or DSS Consoles RS232C Ports To connect to a Computer for SMDR Output Parallel Printer Ports To connect to a Parallel Printer Analog Input Ports To connect External Music Device Analog Output Ports To connect to a Public Addressing System Digital Input Ports To connect to Sensor or Panic Switch Digital Output Ports To connect to External Devices like Door Lock or Relay Port Ethernet Ports To access Web based programming tool "Jeeves" USB Ports Reserved for Future Application Voice Modules To configure as Auto Attendant and/or for Recording Voice messages to be used in other Voice based applications Conference Maximum No of Simultaneous 3-party Conference Redundancy To provide Redundancy Option for Master Card, Switch Card and Power Supply NA Yes NA *Check Availability ABOUT MATRIX An ISO 9001 Company, Matrix is a leader in the VoIP, GSM, Key Phone System and PBX market. An innovative, technology driven and customer focused organization; the company is committed to keeping pace with revolutions in the telecom industry. This has resulted in bringing forth of cutting edge products like Digital and ISDN Key Phone Systems, Voice Messaging Products, GSM Gateways, VoIP Gateways, VoIP PBXs, Intercom Security Products and Switches. With over 1,000,000 line units installed and growing by over 1000 line units per day, the installed base of Matrix connects over 10,000,000 calls everyday. Thus, Matrix has gained the trust and admiration of users representing the entire spectrum of industries, and has won many awards for its innovative products Sept 08