PACSystems* 19" RXi Display User Manual

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1 GFK-2898C PACSystems* 19" RXi Display User Manual Sep 2017

2 These instructions do not purport to cover all details or variations in equipment, nor to provide for every possible contingency to be met during installation, operation, and maintenance. The information is supplied for informational purposes only, and GE makes no warranty as to the accuracy of the information included herein. Changes, modifications, and/or improvements to equipment and specifications are made periodically and these changes may or may not be reflected herein. It is understood that GE may make changes, modifications, or improvements to the equipment referenced herein or to the document itself at any time. This document is intended for trained personnel familiar with the GE products referenced herein. GE may have patents or pending patent applications covering subject matter in this document. The furnishing of this document does not provide any license whatsoever to any of these patents. Public This document is approved for public disclosure. GE provides the following document and the information included therein as is and without warranty of any kind, expressed or implied, including but not limited to any implied statutory warranty of merchantability or fitness for particular purpose. For further assistance or technical information, contact the nearest GE Sales or Service Office, or an authorized GE Sales Representative. Revised: Apr 2017 Issued: Apr General Electric Company. * Indicates a trademark of General Electric Company and/or its subsidiaries. All other trademarks are the property of their respective owners. We would appreciate your feedback about our documentation. Please send comments or suggestions to controls.doc@ge.com Document Updates Location General Specifications Display Specifications Environmental Specifications Dimensions and Clearances Description Updates to the RXi Display general specifications table Added Minimum Clearances around RTM specification to the table Updates to the RXi Display environmental specifications table Removed this section and placed clearances information (Minimum Clearances around RTM) in the Display Specifications table

3 Acronyms and Abbreviations ATA BIT COM CPU DDR3 DHCP FG GND HDD IPC mpcie RAM RTC SATA SD SELV SSD SVGA USB VGA WWAN Safety Symbol Legend AT Attachment Built-in Test Computer on Module Central Processing Unit Double Data Rate (Type Three) Dynamic Host Configuration Protocol Frame Ground Ground Hard Disk Drive Industrial PC Miniature PCI Express Random Access Memory Real Time Clock Serial ATA Secure Digital Safety Extra Low Voltage Solid State Drive Super Video Graphics Array Universal Serial Bus Video Graphics Array Wireless Wide Area Network Warning Indicates a procedure or condition that, if not strictly observed, could result in personal injury or death. Caution Indicates a procedure or condition that, if not strictly observed, could result in damage to or destruction of equipment. Attention Indicates a procedure or condition that should be strictly followed to improve these applications. GFK-2898C 3

4 Contact Information If you purchased this product through an Authorized Channel Partner, contact the seller directly. General Contact Information Online technical support and GlobalCare Additional information Solution Provider Technical Support Contact us by telephone, , or at Americas Phone International Americas Direct Dial Technical Support Customer Care Primary language of support (if toll free 800 option is unavailable) English Europe (not Germnay), Middle East, and Africa (EMEA) Phone EMEA Direct Dial Technical Support Customer Care Primary language of support (if toll free 800 option is unavailable or dialing from a mobile telephone) support.emea.ip@ge.com customercare.emea.ip@ge.com English, French, Italian, Czech, Spanish Germany Phone Technical Support Primary language of support support.augsburg.ip@ge.com German, English Asia Pacific (APO) Phone (India, Indonesia, and Pakistan) Support.cn.ip@ge.com (China) Technical Support support.jp.ip@ge.com (Japan) support.in.ip@ge.com (remaining Asia customers) Customer Care customercare.apo.ip@ge.com customercare.cn.ip@ge.com (China) 4 GFK-2898C PACSystems 19" RXi Display

5 Contents 1 Overview Specifications General Specifications Display Specifications Environmental Specifications User Features Power On/Off and User-defined Buttons Status Indicators Ethernet Port LEDs SD Card Slot Backlight Control Pre-Installation Checks and Initial Startup Unpacking and Inspection Initial Startup Configuring Ethernet Network Communications Pinging TCP/IP Ethernet Interfaces on the Network Determining if an IP Address is Already In Use Shutting Down the Computer Disabling Operating System Shutdown Hardware Installation Mounting and Installation Guidelines Grounding Mounting and Installation Removal Service and Maintenance Real Time Clock Battery Replacement Disabling the Off Button Connectors and Cabling Input Power Ethernet Communication Ports Ethernet Media Serial Communication Port USB Ports Video Output Port Secure Digital Card Slot Audio Jack System Recovery Drive Failure Recovery Overtemperature Shutdown Recovery (All Models) Appendix A Certifications and Installation Guidelines Agency Approvals and Standards Waste Disposal EMC Standards GFK-2898C 5

6 Government Regulations Index GFK-2898C PACSystems 19" RXi Display

7 1 Overview The PACSystems* RXi product line of industrial computers provides an advanced, high-performance control and computing platform. The PACSystems RXi Box Industrial PC (IPC) delivers the flexibility of a computer with the industrial ruggedness of traditional automation controllers. Built with an open and scalable architecture, the RXi platform enables easy connectivity and allows you to maximize application reusability supporting your current and future needs for business growth. These small form factor IPCs provide a number of features to support computing applications in demanding environments, including: Dual core 1.0 GHz VIA processor Multiple Gigabit Ethernet interfaces provide network implementation flexibility. Built-in data storage Internal disks provide highly reliable local long-term data retention. USB and Secure Digital (SD) card interfaces enable program loading, serial communications and removable data storage through standard devices. The PACSystems 19 RXi Display with widescreen LCD display and projected capacitive multi-touch touchscreen brings the latest in high-performance computing technology capable of withstanding the requirements of industrial environments to the industrial HMI space. The RXi Display incorporates RXi Box IPC processor hardware to create a system that lowers total cost ownership with seamless replacement of either the processor or display component, and provides for powerful upgrades to the underlying computing technology. The RXi Display can be mounted directly into an industrial panel. The RXi Display is a 1 GHz x86 64 based fanless computing platform with a 19 display and a high quality touch-based operator interface enclosed in an aluminum enclosure, combining both ruggedness and longevity. The mm (0.4 in) depth to the panel provides a sleek design. The touchscreen offers superior abrasion resistance, transmissive clarity, and unsurpassed touch sensitivity. Display mounting and installation only requires a single person. The RXi Display offers a 1 GHz Windows 7 64-bit-based platform with two GigE ports, two USB 2.0 ports, one serial COM port, a Secure Digital (SD) card slot, and an additional video graphics array (VGA) port. Part Number ICRXIDIXNE19LCTA ICRXIDIXNM19LCTA Ordering Information Description RXi 19 Display with Embedded 32 GB msata SSD and Windows 7 Professional, SP1 RXi 19 Display with 250 GB Magnetic SATA Hard Drive and Windows 7 Professional, SP1 Overview GFK-2898C 7

8 19" RXi Display (Front View) 19" RXi Display (Rear View) 8 GFK-2898C PACSystems 19" RXi Display

9 1.1 Specifications General Specifications Item Dimensions Weight Processor RAM Floating point Non-volatile storage Time of day clock (RTC) accuracy Video Maintenance ports (Intended only for temporary connection) Power requirements Serial Communications Ethernet Communications Specification 323 x x mm (12.7 x 18.9 x 4.60 in) 7 kg (15 lb) 1.0 GHz VIA Eden dual core processor 4 GB DDR3 64 bit 32 GB msata SSD, 64GB msata SSD, or 250 GB SATA HDD Non-volatile storage (NVS) can retain data indefinitely without loss of data integrity. Maximum drift of ±2 seconds/day at 25 C (77 F) Standard 15-pin VGA connector Two Type A USB 2.0 SD standard card slot Dual function Audio OUT/Microphone IN jack (3.5 mm four-pin TRRS) 2.6 A at 24 V dc (18 to 32 V dc) LPS or Class 2 power supply required One RS-232 RJ-45 port Two Ethernet (10, 100, 1000 Mbit/s) RJ-45 ports mm (18.9 in) mm (4.6 in) 323 mm (12.7 in) SD Card Slot 41.8 mm (1.7 in) Overview GFK-2898C 9

10 Item Display Type Display Specifications Specification TFT-LCD Screen Diagonal/Aspect Ratio mm (18.5 in) / 16:9 Image Size Native Resolution Pixel Pitch Number of Colors mm (16.1 in) horizontal (H) x mm (9.1 in) vertical (V) 1366 H x 768 V pixels WXGA mm (0.012 in) 16.7 M (RGB 6-bits + Hi-FRC data) Brightness 300 nits (cd/m 2 ) Viewing Angle Contrast Ratio Backlight/Brightness Half-life Touchscreen Cover Glass Hardness Cover Glass Compressive Strength Electrical Grounding Physical H: 170 typical V: 160 typical 600 min/1000 typical LED/50,000 hours Projected capacitive multi-touch (2-touch) 9H 400 MPa Material Aluminum bezel Enclosure Rating UL/NEMA Type 1 Depth to Panel Panel Cutout Dimensions Panel Thickness Minimum Clearances around RTM Feature LED Indicators ON/OFF Button Frame ground (FG) internally connected to signal ground <10.16 mm (0.4 in) 457 x 292 mm (18 x 11.5 in) to mm ( to in) Each side: 51 mm (2 in) Top and bottom: 127 mm (5 in) Wi-Fi, Bluetooth, Wireless Wide Area Network (WWAN), disk activity, over-temperature Capacitive-touch and multi-color LED indicator User-defined Buttons Capacitive-touch and LED indicators (Qty 3) Backlight Enable Backlight Dimming Integrated with operating system Integrated with operating system 10 GFK-2898C PACSystems 19" RXi Display

11 1.1.3 Environmental Specifications Caution The RXi Display should be installed in a location that is not exposed to corrosive gases or liquids, rain, or direct sunlight, and that meets the environmental specifications listed in the following table. Note For additional product standards and agency approvals, refer to Appendix A. Item Standard Description Cooling N/A Natural convection Vibration Operating 1 IEC (Sine): Hz, mm (0.006 in) displacement peak-peak Hz, 1.0 g acceleration Shock Operating 1 IEC (Half-sine) 15 g pk, 11 ms Ambient Operating Temperature 2 N/A 0 to 60 C (32 to 140 F) (SSD) 0 to 40 C (32 to 104 F) (HDD) Storage Temperature N/A -20 to 60 C (-4 to 140 F) Humidity N/A 10 to 85% non-condensing Altitude UL to 2,000 m (0 to 6,562 ft) Environment UL Pollution Degree 2 This applies where there is only non-conductive pollution that might temporarily become conductive due to occasional condensation. 1 Applies only to 19 Displays with solid state hard drive. 2 For ambient temperatures greater than 50 C (122 F), the unit must be installed in a restricted access area as defined in this document. If the RXi Display is operating in ambient temperatures greater than 50 C (122 F), its exterior temperatures may be too hot to touch safely. To avoid burn hazards, the unit must be installed in a restricted access area, as defined by: Warning Access can only be gained by service persons or by users who have been instructed about the reasons for the restrictions applied to the location and about any precautions that shall be taken; and Access is through the use of a tool or lock and key, or other means of security, and is controlled by the authority responsible for the location. EMC Requirements: Caution When installing, operating, or maintaining the RXi Box IPC, personnel must ensure that any electrostatic charge is discharged using a grounded Electrostatic Discharge (ESD) strap or other means. Overview GFK-2898C 11

12 1.2 User Features The 9H hardness flat surface cover glass provides a gapless surface that is easy to clean, with superior abrasion resistance, transmissive clarity, and unsurpassed touch sensitivity. Mount the RXi Display on a flat surface in a UL/NEMA Type 1 enclosure that protects against incidental contact and falling dirt. The following RXi display features are accessible on the front of the panel: Multi-touch projected capacitive touchscreen 16:9 wide format TFT LCD display Power on/off and three user-defined capacitive touch buttons with LED indicators Status indicators for disk activity and over-temperature Status indicators for Wi-Fi, Bluetooth, and WWAN connectivity (from optional mpcie card) SD card slot Note Status indicators are hidden on the display until they show activity. Note When the SD card is not installed, a rubber cover is provided to keep out liquids. The following features are internal or accessible from the rear of the panel: IPC connectors Internal SATA drive (2.5 in) External 3-pin modular 24 V dc power supply connector 12 GFK-2898C PACSystems 19" RXi Display

13 Power On/Off SD Card Slot User-defined Menu Plus Minus WWAN Wi-Fi Overtemp SATA Drive Activity Bluetooth Connector Panel Input Power Ethernet 1 USB 2 Serial RS-232 Ethernet 2 VGA USB 1 RXi Display Features Overview GFK-2898C 13

14 1.2.1 Power On/Off and User-defined Buttons Button Power on Power off Power On/Off Button Operation Action Touch the button for at least ½ second. If powering up after input power has been restored, the LED blinks blue while the unit is booting and is solid green when the unit is up and running. If the system has been shut down, and input power not removed, the LED immediately turns solid green. Touch the button briefly (between 100 ms and 4 seconds). The LED remains green while the unit is shutting down and displays as white when the unit is powered down. Touch the button for at least 4 seconds. The LED turns white when the unit is powered down. Force shutdown Caution Use this option only if the operating system is non-responsive. The LED displays solid red to indicate a fault, including over-temperature condition. Button Menu User-defined Button and LED Operation Operation Plus Minus User-defined button and white LED. GE-IP FpBtn driver illuminates LED and allows user to select Windows application to open or keycode to select when button touched. 14 GFK-2898C PACSystems 19" RXi Display

15 1.2.2 Status Indicators Indicator State Description SATA Drive Status White, blinking Read/write access on SATA drive Over-temperature Bluetooth Red, solid Blue, solid Internal temperature has exceeded the maximum allowable value. The unit will shut down. To recover, let the unit cool, then touch the Power On/Off button. Bluetooth connected (optional mpcie card) Wi-Fi White, solid Connected to wireless network (optional mpcie card) WWAN White, solid Connected to WWAN (optional mpcie card) Ethernet Port LEDs Each Ethernet port has two LED indicators, ACTIVITY and LINK. Activity Link LED Status Indicator State Description Activity LED Link LED Green, blinking Green, on solid Traffic is detected at the port Link is operational SD Card Slot The display accommodates a user-supplied SD card for auxiliary storage. The front-mounted SD card slot can be accessed without opening the enclosure Backlight Control The LCD display s LED backlight can be enabled and backlight brightness controlled by the operating system. Overview GFK-2898C 15

16 Notes 16 GFK-2898C PACSystems 19" RXi Display

17 2 Pre-Installation Checks and Initial Startup Before installing and using the RXi Display, complete the following steps: Unpacking and inspection Initial startup Configuring Ethernet communications 2.1 Unpacking and Inspection Caution Do not apply power to the unit if it has visible damage. Applying power to a unit with damaged components may cause additional damage. Upon receiving the RXi Display, carefully inspect all shipping containers for damage. If any part of the system is damaged, notify the carrier immediately. The damaged shipping container should be saved as evidence for inspection by the carrier. As the consignee, it is your responsibility to register a claim with the carrier for damage incurred during shipment. However, we will fully cooperate with you should action be necessary. After unpacking the RXi Display, record all serial numbers. Serial numbers are required if you need to contact Customer Care during the warranty period. All shipping containers and packing material should be saved should it be necessary to transport or ship any part of the system. For phone numbers and addresses, refer to the section Contact Information. Verify that all components of the system have been received and they agree with your order. If not, contact Customer Care. For technical help, contact Technical Support. Before attempting to power up the RXi Display for the first time, inspect the unit for loose or damaged components. If damage is observed (such as bent component leads or loose components), contact GE Intelligent Platforms. Depending on the severity of the damage, it may be necessary to return the product to the factory for repair. Pre-Installation Checks and Initial Startup GFK-2898C 17

18 2.2 Initial Startup The following equipment and tools are needed for initial startup: 24 V dc, V range, 65 W power supply Warning The power supply used should be a UL listed power source providing voltage isolation with a SELV output, or a Class 2 power source. A readily accessible disconnect device shall be incorporated in the building installation wiring. Note The product is supplied with a Phoenix Contact part number power terminal block plug. Phoenix Contact part number (spring loaded/quick release) power terminal block plug may also be used. Power cord with AWG wires; user calculates proper wire gauge according to local regulations One small blade flat-head screwdriver for M2 and M2.5 machine screws USB-compatible keyboard (optional) USB-compatible mouse (optional) 18 GFK-2898C PACSystems 19" RXi Display

19 To initially start up the RXi Display 1. Attach the power supply output to the RXi Display s dc power plug using AWG ( mm 2 cross section) wire. For frame ground, use shortest length 16 AWG (1.31 mm 2 ) wire to ground. The recommended wire stripping length is 7 mm (0.28 in). Tighten the screws that hold the wires to a torque of Nm (4 in-lb). FGND O V +24 V 2. Insert the plug into the RXi Display s input power connector and securely tighten the attaching screws. The torque range for the attaching screws is Nm (4 in-lb). (For proper grounding, refer to the section Grounding.) 3. (Optional) If desired, attach a USB-compatible keyboard and a USB-compatible mouse. 4. Power up the unit and check for any concealed damage that may have been caused by incorrect transportation, operating/storage conditions or handling. To power up the unit, touch Power On/Off for at least ½ second. Caution If you notice any damage, remove power from the unit immediately and secure it against unintentional use. During power up, you should see the normal operating system starting displays on the monitor. During normal power up and operation, the Power On/Off status indicator displays as follows: LED Solid white Blinking blue Solid green Solid green Power On/Off LED Status Indicator Description RXi Display is off RXi Display is turned on after input power is restored RXi Display has completed startup and is running RXi Display is turned on without input power loss For model numbers, refer to the table Ordering Information. 5. For models loaded with Windows 7 Professional, the operating system starts automatically. During startup, the operating system splash screen displays on the monitor. To activate the operating system, follow the on-screen prompts. The Windows 7 product key is on the Microsoft Certificate of Authenticity label, which is on the side of the RXi Display. To activate the operating system online, configure the RXi Display s Ethernet settings for operation on your network. Pre-Installation Checks and Initial Startup GFK-2898C 19

20 2.3 Configuring Ethernet Network Communications The default factory settings are configured to obtain an IP address automatically. Before configuring the RXi Display for operation on a network, consult your network administrator. Duplicate TCP/IP addresses and duplicate computer names on the same network can cause network problems. To configure Ethernet communications 1. For both ports, if necessary, use the operating system s network configuration tool to change the IP address and subnet mask from the factory settings to the correct settings for your network. If your network's IP addresses are controlled by a Dynamic Host Configuration Protocol (DHCP) server, change the setting from Use the following IP address to Obtain an IP address automatically. Port Ethernet 1 Ethernet 2 Ethernet Ports Network Adapter Name VIA Velocity Intel 82574L For Ethernet port and cabling information, refer to Chapter 4 Connectors and Cabling. 2. When prompted by the operating system, restart the RXi Display. 3. Connect the RXi Display to the Ethernet network Pinging TCP/IP Ethernet Interfaces on the Network Most nodes on TCP/IP networks, including the PACSystems Ethernet interface, implement a PING command. Ping each installed Ethernet device. When the Ethernet device responds to the ping, it verifies that the device is operational and configured properly Determining if an IP Address is Already In Use This method does not guarantee that an IP address is not duplicated. It will not detect a device that is configured with the same IP address if it is temporarily off the network. Attention It is very important not to duplicate IP addresses. To determine if another node on the network is using the same IP address 1. Disconnect your RXi Display from the LAN. 2. Ping the disconnected RXi Display IP address. If you get an answer to the ping, the chosen IP address is already in use by another node. Correct this situation by assigning a unique IP address. 20 GFK-2898C PACSystems 19" RXi Display

21 2.4 Shutting Down the Computer Caution Caution To avoid damaging files, always shut down Windows software before removing power from the RXi Display. Do not disconnect external devices, such as a flash drive or external DVD drive without first using the Windows Safely Remove Hardware feature to eject the device. Failure to observe this precaution could result in damage to data. Refer to the table Power On/Off LED Status Indicator. To shut down the RXi Display 1. Touch Power On/Off briefly (between 100 ms and 4 seconds), or select Shut Down from the Windows Start menu. This provides a controlled shutdown of the operating system before removing power from the system. The status indicator remains solid green while the RXi Display is shutting down and then turns white when the RXi Display has finished powering down. 2. To completely shut down the RXi Display, turn off or remove the power supply to the RXi Display. Pre-Installation Checks and Initial Startup GFK-2898C 21

22 2.4.1 Disabling Operating System Shutdown The current On/Off button operation requires a touch of approximately 100 ms to begin a controlled Windows shut down. You can change this setting in Windows to require touching the On/Off button for 4 seconds to immediately perform a hard shutdown that forces the unit off without first shutting down Windows. This provides some protection against unplanned shutdowns caused by accidentally touching the button. If a hard shutdown is acceptable, change the Off button touch-time to 4 seconds using Windows 7 settings. To change the Off button touch-time using Windows 1. From the Start menu, select Control Panel. 2. Select Hardware and Sound section (if displayed). 3. Select Power Options. 4. Select Choose what the power buttons do. 5. Change the When I press the power button selection to Do Nothing. 6. Save the changes. Note To completely disable the power off function, set a switch that is located inside the RXi Display. This disables the ability to shut down the RXi Display using the On/Off button and prevents unplanned shutdowns that may be caused by accidentally touching the On/Off button. Refer to the section Disabling the Off Button. 22 GFK-2898C PACSystems 19" RXi Display

23 3 Hardware Installation 3.1 Mounting and Installation Guidelines The RXi Display is mounted directly onto a panel or enclosure. (Refer to the section Mounting and Installation.) Adhere to the following guidelines for mounting and installation: The RXi Display should be mounted on a flat surface in a UL/NEMA Type 1 enclosure. The RXi Display must be mounted with its cooling fins vertical to ensure adequate air flow. Mounting orientation is permitted only with connectors oriented down. The panel should be capable of supporting the weight of the RXi Display without distortion to the panel. Adequate air flow around the exterior of the unit is essential to maintain safe interior temperature of the unit. Inlets and outlets must not be obstructed. (Refer to the table Display Specifications.) You may need to allow more space for installation of cables and connectors than what is required for heat dissipation. To avoid impacting mechanical reliability and signal quality, cable installation must comply with the minimum bend radius specified by the cable manufacturer. 3.2 Grounding The following guidelines apply for proper grounding: Note These grounding connections serve as a path for reducing noise interference and radiated emissions and are required for the RXi Display to comply with the standards identified in Appendix A. The RXi Display chassis requires a safety ground connection to protective earth. This ground wire shall be at least 16 AWG (1.31 mm 2 cross section) and should be as short as possible. When mounting the RXi Display, add the ground wire underneath either of the two center screws attaching the RTM assembly to the display panel, and connect to protective earth. The frame ground connection on the power plug should be a 16 AWG (1.31 mm 2 cross section) wire with shortest possible length. It is recommended that both ground wires terminate in a star wiring pattern at the same grounding point, and connect to protective earth. Hardware Installation GFK-2898C 23

24 3.3 Mounting and Installation The RXi Display is installed as a panel mounted operator interface. One person can install the display without the use of any special tools. Caution Mount the RXi Display on a flat surface in a UL/NEMA Type 1 enclosure. Attention The cooling fins on the back of the RXi Display must be vertical. The unit can only be mounted with the front display connectors oriented down. To install the display panel 1. Check the bezel gasket for damage, and replace if necessary. 2. Swing the eight levers on the back of the RXi Display to their retracted position, held in place by a ball plunger. 3. From the front of the enclosure, tilt the RXi Display into the enclosure opening and rest its two lower brackets on the enclosure opening bottom edge. 4. Push the top of the RXi Display towards the enclosure until the top latch catches the enclosure opening top edge. 5. Swing out the eight levers to rest against the enclosure wall. 6. Using a #2 Phillips screwdriver, tighten the lever screws to 0.79 Nm (7 in-lb) using the tightening order illustrated in the following figure. 24 GFK-2898C PACSystems 19" RXi Display

25 Lever Screw Tightening Order Removal To remove the RXi Display 1. Using a #2 Phillips screwdriver, loosen the lever screws. 2. Swing the eight levers on the back of the RXi Display to their retracted position, held in place by a ball plunger. Caution Be careful to not drop the unit when tilting it forward to remove it from the enclosure. 3. Insert a thin blade from the front between the gasket and panel wall at the top center location to depress the latch. 4. Tilt the RXi Display forward and remove it from the front of the enclosure. Hardware Installation GFK-2898C 25

26 Notes 26 GFK-2898C PACSystems 19" RXi Display

27 4 Service and Maintenance Warning Risk of Fire there are no user-serviceable fuses in the RXi Display. 4.1 Real Time Clock Battery Replacement The Real Time Clock (RTC) is backed up by a lithium coin cell battery, IC690ACC001. The RTC battery has an estimated life of 5 years. The following tools are needed to replace the RTC battery: One #2 Phillips screwdriver Battery (part number IC690ACC001) Warning The replacement battery must be IC690ACC001 from GE Intelligent Platforms. Using a different battery type than specified may present a high risk of fire or explosion. Warning The battery may explode if mistreated. Do not recharge, disassemble, heat above 100 C (212 F), or incinerate. To avoid damage from electrostatic discharge, adhere to the following precautions when opening the RXi Display: Caution 1) Wear a properly functioning antistatic strap and be sure that you are fully grounded. Never touch any components inside the RXi Display unless you are wearing an antistatic strap. 2) The RXi Display should be placed on a static-safe surface, facilitated by antistatic mats. 3 ) Extra caution should be taken in cold, dry weather, when static charges can easily build up. Service and Maintenance GFK-2898C 27

28 To replace the RTC battery 1. Remove power from the RXi Display by disconnecting the power cable. 2. Loosen the six captive screws on the back of the RXi Display that are holding the RTM and gently lift the RTM away from the display panel. 3. Loosen the four captive screws that are holding the two RTM sections together and gently separate without stretching the internal power cable. Disconnect the internal power cable and place the RTM chassis with interior lid on a static-safe surface. 4. Remove the four Phillips-head screws that secure the interior lid to the RTM chassis, and lift off the interior lid. 5. Remove the RTC battery from the retaining clip. Do not use any metallic item to remove the battery, including screwdrivers, knives, pliers, and such. Caution Be careful to not bend the positive terminal clip on the battery holder. Attention Dispose of used batteries in accordance with the instructions provided in the Battery Disposal document, 82A1540-MD01. RTC Battery RTC Battery Location 28 GFK-2898C PACSystems 19" RXi Display

29 6. Install the replacement battery (IC690ACC001) in the retaining clip with the positive (+) side up. That is, with the + side away from the circuit board. The coin cell must be inserted at an angle to go under the positive terminal clip and then slid into the carrier and snapped into place. 7. Replace and secure the interior lid using four Phillips-head screws. 8. Reconnect the internal power cable. 9. Reattach the two RTM sections together without pinching the internal power cable, and tighten the four captive screws to secure them. 10. Carefully align the RTM to the display panel and push until the connector is seated. 11. Tighten the six captive screws to fasten the RTM. Service and Maintenance GFK-2898C 29

30 4.2 Disabling the Off Button Disable powering off using the On/Off button by changing the setting of SW1-1, which is located on the display mounting adapter. This prevents unplanned shutdowns caused by accidentally touching the On/Off button. Note The disabled setting affects only the ability to power down the unit. You can still use the On/Off button to power on the unit. This procedure requires the use of one #2 Phillips screwdriver. To disable the Off button 1. Disconnect the power cable to remove power from the RXi Display. 2. Loosen the six captive screws on the back of the RXi Display that are holding the RTM and gently lift the RTM away from the display panel. 3. Loosen the four captive screws that are holding the two RTM sections together and gently separate without stretching the internal power cable. Disconnect the internal power cable and place the RTM section containing a circuit board with switch SW1 facing up on a static-safe surface. 4. Remove the tape covering SW1, if present, and move the SW1-1 switch from the default (Off) position to the On position. SW1-1 Switch Shown in the default (Off) position 5. Reconnect the internal power cable. 6. Reattach the two RTM sections together without pinching the internal power cable, and tighten the four captive screws to secure them. 7. Carefully align the RTM to the display panel and push until the connector is seated. 8. Tighten the six captive screws to fasten the RTM. 30 GFK-2898C PACSystems 19" RXi Display

31 5 Connectors and Cabling Port Name This chapter describes the connector layout and cabling requirements on the RXi Display, as well as power and communication connectors. All connectors except the SD card interface are provided on the bottom panel of the RXi Display. Usage Summary of Cabled Ports Recommended Max Cable Length 24 V dc Permanent 2 3 m (9.8 ft) No Ethernet 1 Permanent m (328 ft) Yes 1 Ethernet 2 Permanent m (328 ft) Yes 1 Serial RS-232 Permanent 2 10 m (32.8 ft) Yes 1 USB 1 Maintenance 3 5 m (16.4 ft) Yes 1 USB 2 Maintenance 3 5 m (16.4 ft) Yes 1 VGA Video Maintenance m (25 ft) Yes 1 SD Card slot Maintenance 3 N/A N/A Audio Maintenance 3 2 m (6.5 ft) No 1 Shielding is required to be in compliance with the standards identified in Appendix A. 2 Can be permanently connected while the system is running 3 Intended only for temporary connection Shielding Required 5.1 Input Power The RXi Display requires the following power input power connection: To connect the dc power supply, refer to the section Initial Startup. 24 V dc, V range, 65 W power supply Warning The power supply used should be a UL listed power source providing voltage isolation with a SELV output, or a Class 2 power source. A readily accessible disconnect device shall be incorporated in the building installation wiring. Note The RXi Display is supplied with a Phoenix Contact part number power terminal block plug. Phoenix Contact part number (spring loaded/quick release) power terminal block plug may also be used. Power cord with AWG wires; user calculates proper wire gauge according to local regulations Connectors and Cabling GFK-2898C 31

32 5.2 Ethernet Communication Ports Activity LED Link LED The RXi Display provides two RJ-45 Ethernet network port connectors that support 10BASE-T, 100BASE-TX and 1000BASE-T communications. Either or both of these ports may be attached to other Ethernet devices. Each port automatically senses the data rate (10, 100 or 1000 Mbps), duplex (half duplex or full duplex), and cabling arrangement (straight through or crossover) of the attached link. Pin 1 Caution The two ports on the Ethernet Interface must not be connected, directly or indirectly to the same device. The hub or switch connections in an Ethernet network must form a tree, otherwise duplication of packets may result. For operation of the Ethernet port LED indicators, Activity and Link, refer to the section Ethernet Port LEDs Ethernet Media The RXi Display can operate on 10BASE-T, 100BASE-TX or 1000BASE-T media through its network ports. All three arrangements can use up to 100 m (328 ft) of Category 5e twisted pair cable between each node and a switch, hub, or repeater. Attention For all three types, shielded twisted pair (STP) cable is required to maintain CE compliance. 10BASE-T: Two pairs of wire are used, one for transmission, and the other for receive. 100BASE-TX: Two pairs of wire are used, one for transmission, and the other for receive. 1000BASE-T: Four pairs of wire are used for simultaneous transmission and receive in both directions. Ethernet Port Pin Assignments 10BASE-T/100BASE-TX 1000BASE-T Pin # Signal Description Signal Description 1 TD+ Transmit Data + BI_DA+ Bidirectional pair A+ 2 TD- Transmit Data BI_DA- Bidirectional pair A- 3 RD+ Receive Data + BI_DB+ Bidirectional pair B+ 4 NC No connection BI_DC+ Bidirectional pair C+ 5 NC No connection BI_DC- Bidirectional pair C- 6 RD- Receive Data BI_DB- Bidirectional pair B- 7 NC No connection BI-DD+ Bidirectional pair D+ 8 NC No connection BI_DD- Bidirectional pair D- Note Pin assignments are provided for diagnostic purposes only. Ethernet cables are readily available from commercial distributors. We recommend purchasing rather than making cables. 32 GFK-2898C PACSystems 19" RXi Display

33 5.3 Serial Communication Port For maximum cable length, refer to the table Summary of Cabled Ports. The serial port provides RS-232 communications through a standard RJ-45 female connector with the following pin assignments. Attention Shielded cable is required to maintain CE compliance. Serial RS-232 Port Pin Assignments RJ-45 Pin # Signal Description 8 0 V 0 V 7 NC No connection 6 NC No connection 5 0 V 0 V 4 NC No connection 3 Rx Receive 2 NC No connection 1 Tx Transmit Connectors and Cabling GFK-2898C 33

34 5.4 USB Ports For maximum cable length, refer to the table Summary of Cabled Ports. Two ports are provided for connection of USB 2.0 compatible devices, such as a keyboard, mouse, serial communications or data storage device. Attention Double-shielded cable that complies with USB 2.0 is required. Note These USB ports are defined as maintenance ports and are intended to be used only as temporary connections. Pin # Signal 4 GND 3 + Data 2 - Data 1 Current limited 5 V dc Pin 1 34 GFK-2898C PACSystems 19" RXi Display

35 5.5 Video Output Port The video output port is a maintenance port. For maximum cable length, refer to the table Summary of Cabled Ports. Video monitor output is provided on the standard 15-pin VGA connector. Shielded cable is required. Pin # Description 1 Red 2 Green 3 Blue 4 NC 5 GND 6 Red GND 7 Green GND 8 Blue GND 9 5 V dc 10 SGND 11 NC 12 SDA 13 H SYNC 14 V SYNC 15 SCL Video Pin Assignments There is a 1.1 A self-resetting fuse on the 5 V signal, pin Secure Digital Card Slot 5.7 Audio Jack The RXi Display accommodates a user-supplied Secure Digital (SD) card for auxiliary storage. The SD card slot is a maintenance port that is intended to be used only as a temporary connection. For maximum cable length, refer to the table Summary of Cabled Ports. The RXi Display provides a Stereo OUT/Mono Microphone IN Audio combo jack (3.5 mm four pin TRRS). The Audio jack is a maintenance port that is intended to be used only as a temporary connection. Connectors and Cabling GFK-2898C 35

36 Notes 36 GFK-2898C PACSystems 19" RXi Display

37 6 System Recovery 6.1 Drive Failure Recovery To recover from a drive failure, re-install the operating system and the device drivers that are provided by GE Intelligent Platforms. Windows Operating System To re-install the Windows 7 operating system, refer to RXi Display Device Drivers The drivers and the instructions for installing them are available on the GE Intelligent Platforms Support website, The drivers consist of: VIA IDE driver (recommended) Ethernet drivers (Qty 2) SD card reader driver VIA graphics driver IDT audio codec driver Custom GE-IP drivers (Qty 6) GE-IP FpBtn driver for user-defined buttons (optional) 6.2 Overtemperature Shutdown Recovery (All Models) If the RXi Display overheats, it will shut down to protect critical components. When this happens, the Overtemperature LED will blink red and then shut off quickly while the entire unit shuts down. The Power On/Off LED turns off at the same time. To recover 1. Let the unit cool. 2. Touch Power On/Off to restart. The unit will return immediately to what it was doing when shutdown occurred. If you initiate a complete power cycle instead of restarting immediately, the unit performs the normal power up cycle. System Recovery GFK-2898C 37

38 Notes 38 GFK-2898C PACSystems 19" RXi Display

39 Appendix A Certifications and Installation Guidelines This appendix describes the compliance markings that appear on PACSystems RXi Display products and the corresponding standards to which the products have been certified. Agency Approvals and Standards For environmental specifications and standards, refer to the section Environmental Specifications. Note The agency approvals listed in the following table and on the Declaration of Conformities are believed to be accurate; however, a product s agency approvals should be verified by the marking on the unit itself. Description N.A. Safety for Information Technology Equipment and Industrial Control Equipment Electromagnetic Compatibility Directive 2014/30/EU Agency Standard/ Marking Comments Certification by Underwriter's Laboratories to UL/CSA and UL 508, and CAN/CSA-C22.2 NO Self-declaration in accordance with European (EU) Directive Refer to the Declaration of Conformity located at Waste Disposal The Electronic Waste Disposal symbol on any electrical or electronic product indicates the product must not be disposed of in a trash bin. Such goods must be returned to the original vendor or to a properly authorized collection point. The black bar beneath the Electronic Waste Disposal symbol indicates that the product was placed on the market after August 13, Appendix A Certifications and Installation Guidelines GFK-2898C 39

40 EMC Standards EMC Emissions Standard Conditions Radiated, Conducted The RXi Display complies with the EMC test levels identified in the following table. CISPR 11 / EN Industrial Scientific and Medical Equipment (Group 1, Class A) CISPR 22 / EN Information Technology Equipment (Class A) 47 CFR 15 Title 47 Telecommunications, Radio Frequency Devices (Class A) ICES-003 Information Technology Equipment (ITE) Limits and methods of measurement (Class A) EN Generic Standards Emission Standard for Industrial Environment EMC Immunity Standard Minimum Required Test Level Generic Immunity EN Industrial environments Industrial PLC Immunity EN Zone B ITE Immunity EN / CISPR 24 Electrostatic Discharge EN ±8.0 kv Air, ±4.0 kv contact RF Susceptibility EN Vrms/m, 0.8 to 1.0 GHz 3 Vrms/m, 1.0 to 2.0 GHz 1 Vrms/m, 2.0 to 2.7 GHz Fast Transient Burst EN ±2.0 kv dc input, ±1.0 kv signal Surge Withstand EN ±0.5 kv dc input (Line-Line and Line-Earth) ±1.0 kv signal (Line-Earth) Conducted RF EN Vrms, 0.15 to 80.0 MHz Damped Oscillatory Wave EN Installation Conditions: USB, Ethernet, Serial, and VGA cables are shielded. Serial cable limited to < 30 m (98 ft). USB and VGA ports are intended as maintenance only ports. ±2.5 kv dc input (Line-Line and Line-Earth) ±2.5 kv signal (Line-Earth) EN x series of tests are technically equivalent to the IEC x series. 40 GFK-2898C PACSystems 19" RXi Display

41 Government Regulations The Federal Communications Commission (FCC) requires the following notes be published according to FCC guidelines: Note This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Note Changes or modifications to this unit that are not expressly approved by GE Intelligent Platforms could void the user s authority to operate the equipment. Industry Canada requires the following note to be published: Note This Class A digital apparatus complies with CAN ICES-3 (A)/NMB-3(A). Appendix A Certifications and Installation Guidelines GFK-2898C 41

42 Notes 42 GFK-2898C PACSystems 19" RXi Display

43 Index A Agency approvals 39 Air flow 23 Audio Jack 35 B Backlight and Control 15 Battery 27 C Configuration Ethernet 20 Configuring Ethernet Network Communications 20 Connector Power 19 Connectors Ethernet 32 Orientation 24 Serial 33 USB 34 Video 35 Connectors and Cabling 31 D Damaged equipment 17 Declaration of Conformities 39 Determining if an IP Address is in Use 20 Disabling Operating System Shutdown 22 Disabling the Off Button 30 Drivers 37 Device 37 GE-IP FpBtn 14 Re-installing 37 E Environmental Specifications 11 Ethernet communication ports 32 Ethernet media 32 F Features 7 Mounting 24 User 12 Federal Communications Commission (FCC) Notice 41 G Government regulations 41 Grounding 23 H Humidity 11 I Indicators 12 Ethernet 15 Ethernet media 32 Status Initial Startup 18 Input power 31 Inspection 17 Installation 24 Display Panel 24 Guidelines 23 Guidelines for conformance 39 Hardware 23 IP address 20 IP Address 20 L LEDs Ethernet 15, 32 Power On/Off 14 M Mounting 8, 24 Grounding 23 Space 23 Mounting Adapter 24 mpcie card 15 N Network 7, 20, 32 Configuration 20 Network communications 32 O Overtemperature Shutdown Recovery 37 P Part Numbers 7 Pinging the Ethernet Interface TCP/IP on the Network 20 Ports Audio 35 Cabled 31 Ethernet 32 GFK-2898C Index 43

44 Ethernet communication 32 Ethernet Network 20 SD Card 35 Serial communication 33 USB 34 Video ouput 35 Power On/Off 14 Pre-installation Checks 17 Product certifications 39 W Weight 9 10, 23 R Real Time Clock (RTC) 27 RJ RS RTC Battery replacement 27 S SD Card Slot 35 Serial communication port 33 Shock 11 Shutting Down the Computer 21 Specifications 9 19 RXi Display 10 Environment 11 General 9 Standards 39 EMC 40 Startup Initial 17 Intial 18 Status 15 Status Indicators 14 SW System Recovery 37 Drive failure 37 Overtemperature shutdown 37 T Temperature Ambient 11 Recovery 37 Tool-less Installation 24 Touchscreen 8 U Upacking 17 USB Ports 34 User-defined 14 V Video output port GFK-2898C PACSystems 19" RXi Display

45

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