Installation and Maintenance. Avaya Business Communications Manager 50 Release 6.0

Transcription

1 Installation and Maintenance Avaya Business Communications Manager 50 Release 6.0 Document Status: Standard Document Number: NN Document Version: Date: September 2010

2 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes. Documentation disclaimer Avaya shall not be responsible for any modifications, additions, or deletions to the original published version of this documentation unless such modifications, additions, or deletions were performed by Avaya. End User agree to indemnify and hold harmless Avaya, Avaya s agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with, subsequent modifications, additions or deletions to this documentation, to the extent made by End User. Link disclaimer Avaya is not responsible for the contents or reliability of any linked Web sites referenced within this site or documentation(s) provided by Avaya. Avaya is not responsible for the accuracy of any information, statement or content provided on these sites and does not necessarily endorse the products, services, or information described or offered within them. Avaya does not guarantee that these links will work all the time and has no control over the availability of the linked pages. Warranty Avaya provides a limited warranty on this product. Refer to your sales agreement to establish the terms of the limited warranty. In addition, Avaya s standard warranty language, as well as information regarding support for this product, while under warranty, is available to Avaya customers and other parties through the Avaya Support Web site: Please note that if you acquired the product from an authorized reseller, the warranty is provided to you by said reseller and not by Avaya. Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE, ARE APPLICABLE TO ANYONE WHO DOWNLOADS, USES AND/OR INSTALLS AVAYA SOFTWARE, PURCHASED FROM AVAYA INC., ANY AVAYA AFFILIATE, OR AN AUTHORIZED AVAYA RESELLER (AS APPLICABLE) UNDER A COMMERCIAL AGREEMENT WITH AVAYA OR AN AUTHORIZED AVAYA RESELLER. UNLESS OTHERWISE AGREED TO BY AVAYA IN WRITING, AVAYA DOES NOT EXTEND THIS LICENSE IF THE SOFTWARE WAS OBTAINED FROM ANYONE OTHER THAN AVAYA, AN AVAYA AFFILIATE OR AN AVAYA AUTHORIZED RESELLER, AND AVAYA RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU AND ANYONE ELSE USING OR SELLING THE SOFTWARE WITHOUT A LICENSE. BY INSTALLING, DOWNLOADING OR USING THE SOFTWARE, OR AUTHORIZING OTHERS TO DO SO, YOU, ON BEHALF OF YOURSELF AND THE ENTITY FOR WHOM YOU ARE INSTALLING, DOWNLOADING OR USING THE SOFTWARE (HEREINAFTER REFERRED TO INTERCHANGEABLY AS "YOU" AND "END USER"), AGREE TO THESE TERMS AND CONDITIONS AND CREATE A BINDING CONTRACT BETWEEN YOU AND AVAYA INC. OR THE APPLICABLE AVAYA AFFILIATE ("AVAYA"). Copyright Except where expressly stated otherwise, no use should be made of the Documentation(s) and Product(s) provided by Avaya. All content in this documentation(s) and the product(s) provided by Avaya including the selection, arrangement and design of the content is owned either by Avaya or its licensors and is protected by copyright and other intellectual property laws including the sui generis rights relating to the protection of databases. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any content, in whole or in part, including any code and software. Unauthorized reproduction, transmission, dissemination, storage, and or use without the express written consent of Avaya can be a criminal, as well as a civil offense under the applicable law. 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3 3 Contents New in this release Features Multi-image hard disk drive Regulatory information North American regulatory information Canadian Notice Federal Communications Commission (FCC) Notice Ringer Equivalence Number (REN) EMI/EMC (FCC Part 15) Important safety instructions Safety Enhanced 911 configuration Radio-frequency interference Telecommunication registration International regulatory information Safety Additional safety information ITU standardization compliance Chapter 1 Getting started About this guide Audience Acronyms Symbols and text conventions Related publications Customer service Chapter 2 Introducing the Avaya BCM50 hardware Main units BCM50 Expansion unit and media bay modules Media bay modules Avaya BCM50 hardware Rack-mount shelf Patch panel Wall-mount bracket Installation and Maintenance Guide

4 4 Contents Power supply mounting bracket and enclosure Wiring field card Avaya BCM50 components Power supply Power supply adapter cord (international users) Uninterruptable power supply Hard disk Cooling fan RJ-21 telephony connector Router card Field-replaceable units Accessories Chapter 3 Viewing the Avaya BCM50 system LEDs System status LEDs LAN port LEDs ADSL router LEDs (BCM50a and BCM50ba only) Ethernet router LEDs (BCM50e and BCM50be only) BRI port LEDs on main unit (BRI series only) Media bay module LEDs (expansion units only) DTM LEDs BRIM LEDs Chapter 4 Determining DHCP server configuration and IP address Avaya BCM50 and Avaya BCM50b main units (no integrated router) If an external DHCP server is not present If an external DHCP server is present BCM50a, BCM50ba, BCM50e, and BCM50be main units (with integrated router) Chapter 5 Installing the Avaya BCM50 system Chapter 6 Checking the installation prerequisites Environmental requirements Electrical requirements Site telephony wiring requirements Digital loop Analog loop System equipment, supplies, and tools NN

5 Contents 5 Basic hardware Optional equipment Other hardware and tools Chapter 7 Installing the main unit Unpacking the main unit Installing the Avaya BCM50 unit in an equipment rack Installing the Avaya BCM50 unit on the rack-mount shelf Installing the patch panel (optional) Installing the Avaya BCM50 unit on the wall Installing the wiring field card (optional) Installing the Avaya BCM50 unit on a desktop or shelf Installing the Avaya BCM50 power supply Next step Chapter 8 Installing an expansion unit Unpacking the expansion unit Verifying the media bay module switch settings Installing a media bay module in an expansion unit Installing the expansion unit Next step Chapter 9 Connecting the cables to the Avaya BCM50 system Connecting the expansion unit Connecting the power supply Connecting the lines and extensions Wiring warnings Connecting lines and extensions to the RJ-21 telephony connector Connecting telephone lines to the expansion units Connecting extensions to the expansion units Connecting the auxiliary equipment Connecting an auxiliary ringer Connecting an external paging system Connecting an external music source Next step Chapter 10 Installing telephones and peripherals System telephones Analog terminal adapter Installation and Maintenance Guide

6 6 Contents Installing an emergency telephone Installing IP Deskphones Chapter 11 Installing the analog terminal adapter Configuration overview Analog telephone Analog data device Installing the ATA Connecting the ATA Mounting the ATA Test insertion loss measurement Configuring the ATA Chapter 12 Configuring the Avaya BCM50 system Initial parameters overview Startup parameters overview Chapter 13 Using Telset Administration to set the basic parameters Configuring the initial parameters Next step Chapter 14 Using Business Element Manager to set the basic parameters Prerequisites Accessing the Avaya BCM50 system Configuring the initial parameters Configuring the startup parameters Next step Chapter 15 Using the Startup Profile to configure parameters Startup Profile requirements Configuring basic parameters Next step Chapter 16 Completing the initial installation (optional) Configuring the media bay module Configuring modem settings Checking for software updates NN

7 Contents 7 Configuring voice mail Customizing security policies Performing a backup Chapter 17 Connecting the Avaya BCM50 system to the LAN and WAN Connecting the Avaya BCM50 system to the LAN Connecting the Avaya BCM50 system to the WAN Next step Chapter 18 Testing basic Avaya BCM50 functionality Reset to factory settings Reset levels Activate the reset feature Chapter 19 Replacing the Avaya BCM50 system components Preparing the system for maintenance Restarting the system after maintenance Chapter 20 Replacing a power supply Preparing the system for maintenance Removing the power supply Connect the new power supply Chapter 21 Replacing a main unit Preparing the system for maintenance Removing the main unit Installing the new main unit Chapter 22 Replacing a media bay module Chapter 23 Replacing an expansion unit Disconnecting the cables Removing the expansion unit Removing the MBM Inserting the MBM in the new expansion unit Installing the new expansion unit Installation and Maintenance Guide

8 8 Contents Chapter 24 Replacing an internal component Special tools Preparing the system for maintenance Removing the main unit Opening the main unit case Removing an internal component Inserting the new component Closing the main unit case Installing the main unit Connecting the cables Appendix A RJ-21 telephony connector wiring chart Appendix B BRI wiring chart Appendix C LAN ports wiring chart Appendix D WAN ports wiring chart Appendix E Expansion ports wiring chart Appendix F DTM wiring chart Appendix G BRIM wiring chart Appendix H ADID wiring chart Appendix I GATM wiring chart Appendix J 4x16 wiring charts Appendix K G4x16 and G8x16 wiring charts Appendix L NN

9 Contents 9 DSM16 and DSM32 wiring charts Appendix M ASM8, ASM8+, and GASM wiring chart Appendix N Market profile attributes Interface availability Analog interfaces Digital interfaces Tones and cadences Core parameters for market profiles Analog Trunk parameters GASM8 parameters GASI parameters ATA2 parameters ATA2 DR ATA2 DR Voic ISDN line services Analog and digital trunk types Index Installation and Maintenance Guide

10 10 Contents NN

11 New in this release 11 New in this release The following sections detail what s new in Avaya Business Communications Manager 50 Installation and Maintenance for release 6.0. Features on page 11 Features Multi-image hard disk drive Avaya Business Communications Manager 50 (Avaya BCM50) release 6.0 introduces the multi-image hard disk drive field replaceable unit (FRU). This new FRU comes pre-loaded with all available Avaya BCM50 and Avaya BCM450 software releases, simplifying ordering of replacement hard disks. You can install the required software on the BCM system after installing the hard disk, or you can pre-install a different software release for use on a different Avaya BCM system, shortening the installation time on site. For more information about installing a multi-image hard disk drive, see To install a multi-image hard disk on page 203. For more information about preparing a multi-image hard disk drive for a different BCM system, see To prepare a multi-image hard disk drive for Quick Installation on another Avaya BCM system on page 204. For information about LED states associated with the multi-image hard disk drive, see System status LEDs on page 55. Installation and Maintenance Guide

12 12 New in this release NN

13 13 Regulatory information For regulatory information about the Avaya Business Communications Manager 50 (Avaya BCM50) system: North American regulatory information International regulatory information on page 18 North American regulatory information This Class A device complies with Part 68 and Part 15 of the FCC Rules and ICES-003 Class A Canadian EMI requirements. Operation is subject to the following two conditions (1) This device may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation. Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. Canadian Notice The Industry Canada designation identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user's satisfaction. Federal Communications Commission (FCC) Notice FCC registration number: This telephone equipment complies with Part 68, Rules and Regulations, of the FCC for connection to the Public Switched Telephone Network. Your connection to the Public Switched Telephone Network must comply with these FCC rules: Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the preceding conditions may not prevent degradation of service in some situations. See installation instructions for details. Installation and Maintenance Guide

14 14 Regulatory information Use only an FCC Part 68-compliant Universal Service Order Code (USOC) network interface jack, as specified in the installation instructions, to connect to the Public Switched Telephone Network. If the equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of the product may be required. But if advance notice isn t practical, the telephone company will notify you as soon as possible. You will also be advised of your right to file a complaint with the FCC, if you believe it is necessary. Ringer Equivalence Number (REN) The REN provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed 5. EMI/EMC (FCC Part 15) This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/tv technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment. Important safety instructions The following safety instructions cover the installation and use of the Product. Read carefully and retain for future reference. NN

15 Regulatory information 15 Installation Warning: To avoid electrical shock hazard to personnel or equipment damage observe the following precautions when installing telephone equipment: Never install telephone wiring during a lightning storm. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. Use caution when installing or modifying telephone lines. The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product. Use When using your telephone equipment, basic safety precautions should always be followed to reduce risk of fire, electric shock and injury to persons, including the following: 1 Read and understand all instructions. 2 Follow the instructions marked on the product. 3 Unplug this product (or host equipment) from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4 Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool. 5 Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage to the product. 6 This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided. 7 Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it. 8 Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock. 9 Never spill liquid of any kind on the product. 10 To reduce the risk of electric shock do not disassemble this product, but send it to a qualified service person when some service or repair work is required. Installation and Maintenance Guide

16 16 Regulatory information 11 Unplug this product (or host equipment) from the wall outlet and refer servicing to qualified service personnel under the following conditions: a When the power supply cord or plug is damaged or frayed. b c d If the product has been exposed to rain, water or liquid has been spilled on the product, disconnect and allow the product to dry out to see if it still operates; but do not open up the product. If the product housing has been damaged. If the product exhibits a distinct change in performance. Caution: To eliminate the possibility of accidental damage to cords, plugs, jacks, and the telephone, do not use sharp instruments during the assembly procedures. Warning: Do not insert the plug at the free end of the handset cord directly into a wall or baseboard jack. Such misuse can result in unsafe sound levels or possible damage to the handset. 12 Save these instructions. Use of a music source In accordance with U.S. Copyright Law, a license may be required from the American Society of Composers, Authors and Publishers, or similar organization if Radio or TV broadcasts are transmitted through the Music On Hold or Background Music features of this telecommunication system. Avaya hereby disclaims any liability arising out of the failure to obtain such a license. Safety Avaya Business Communications Manager 50 (Avaya BCM50) equipment meets all applicable requirements of both the CSA C22.2 No and UL Edition 3. Danger: Risk of shock. Read and follow installation instructions carefully. Ensure the Avaya BCM50 is not powered and that all telephone/data cables are removed prior to opening the BCM50 unit in the field. If installation of additional hardware and /or servicing is required, disconnect all telephone cable connections prior to unplugging the BCM50 modules. Ensure the BCM50 is connected to a wall outlet with a third-wire protective earth connection prior to connecting any telecommunications cables to the BCM50 main unit or expansion units. NN

17 Regulatory information 17 Caution: Only qualified persons should service the system. The installation and service of this hardware is to be performed only by service personnel having appropriate training and experience necessary to be aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or other persons. Electrical shock hazards from the telecommunication network and AC mains are possible with this equipment. To minimize risk to service personnel and users, the BCM50 system must be connected to an outlet with a third-wire ground. Service personnel must be alert to the possibility of high leakage currents becoming available on metal system surfaces during power line fault events near network lines. These leakage currents normally safely flow to Protective Earth ground through the power cord. Therefore, it is mandatory that connection to an earthed outlet is performed first and removed last when cabling to the unit. Specifically, operations requiring the unit to be powered down must have the network connections (central office lines) removed first. Enhanced 911 configuration Warning: Local, state and federal requirements for Emergency 911 services support by Customer Premises Equipment vary. Consult your telecommunication service provider regarding compliance with applicable laws and regulations. Radio-frequency interference Warning: Equipment generates RF energy. This equipment generates, uses, and can radiate radio-frequency energy. If not installed and used in accordance with the installation manual, it may cause interference to radio communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to Part 15 of the FCC Rules and with ICES.003, CLASS A Canadian EMI Requirements. Operation of this equipment in a residential area is likely to cause interference, in which case the user, at his or her own expense, will be required to take whatever measures may be required to correct the interference. Telecommunication registration Avaya BCM50 equipment meets all applicable requirements of both Industry Canada CS-03 and US Federal Communications Commission (FCC) Part 68 and has been registered under files Industry Canada 332D-5980A and FCC US: AB6KF15B20705 (key system), US: AB6MF15B20706 (hybrid system), and US: AB6PF15B23740 (PBX system). Connection of the BCM50 telephone system to the nationwide telecommunications network is made through a standard network interface jack that you can order from your local telecommunications company. This type of customer-provided equipment cannot be used on party lines or coin lines. Installation and Maintenance Guide

18 18 Regulatory information Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. The customer should be aware that compliance with the preceding conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician. International regulatory information The CE Marking on this equipment indicates compliance with the following: This device conforms to Directive 1999/5/EC on Radio Equipment and Telecommunications Terminal Equipment as adopted by the European Parliament And Of The Council. This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Hereby, Avaya declares that BCM50 units, with Model No. NT9T61XX, NT9T62XX, NT9T64XX, and NT9T65XX, are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Information is subject to change without notice. Avaya reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. This equipment has been tested and found to comply with the European Safety requirements EN and EMC requirements EN (Class A) and EN These EMC limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial and light industrial environment. Warning: This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. The preceding warning is inserted for regulatory reasons. If any customer believes that they have an interference problem, either because their Avaya product seems to cause interference or suffers from interference, they should contact their distributor immediately. The distributor will assist with a remedy for any problems and, if necessary, will have full support from Avaya. NN

19 Regulatory information 19 Safety Warning: Only qualified service personnel may install this equipment. The instructions in this manual are intended for use by qualified service personnel only. Warning: Risk of shock. Ensure the Avaya BCM50 is unplugged from the power socket and that any telephone or network cables are unplugged before opening the BCM50. Read and follow installation instructions carefully Warning: Only qualified persons should service the system. The installation and service of this hardware is to be performed only by service personnel having appropriate training and experience necessary to be aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or other persons. Electrical shock hazards from the telecommunication network and AC mains are possible with this equipment. To minimize risk to service personnel and users, the Avaya BCM50 system must be connected to an outlet with a third-wire Earth. Service personnel must be alert to the possibility of high leakage currents becoming available on metal system surfaces during power line fault events near network lines. These leakage currents normally safely flow to Protective Earth through the power cord. Therefore, it is mandatory that connection to an earthed outlet is performed first and removed last when cabling to the unit. Specifically, operations requiring the unit to be powered down must have the network connections (exchange lines) removed first. Additional safety information The following interfaces (TNV) can be connected to the Public Switched Telephone Network in accordance with Avaya and the local carriers installation requirements: BCM50, CSC GATi Ports integrated (Loop Start) BCM50, CSC ADSL Port option Expansion Unit, Digital Trunk Module (T1/E1/ISDN) Expansion Unit, Global Analog Trunk Module 4 and 8 Port (Loop Start) Expansion Unit, CTM4/8 (Loop Start) Expansion Unit, 4x16 (Loop Start) Expansion Unit, G4x16, G8x16 (Loop Start) Installation and Maintenance Guide

20 20 Regulatory information Expansion Unit, BRIM (ST configuration) Expansion Unit, ADID4/ADID8 (Direct Inward Dial) Expansion Unit R2MFC The following interfaces are designated as Safety Extra Low Voltage (SELV) and cannot be connected to unprotected plant wiring. BCM50, CSC Page Port BCM50, CSC Auxiliary Ringer Port BCM50, CSC Music On-Hold Port. BCM50, CSC Relay Port BCM50, CSC USB Port BCM50, CSC Ethernet Port including optional Ethernet Hub Ports ITU standardization compliance The following list provides voice/data applications and telephony support for Avaya BCM: G.711 and G.729AB codecs V.27ter, V.29, and V.17 data modem modulation supported (T.38 fax control gateway) G3 fax T512.1 (Type 1 Receiver DTMF) G.168 H.323 Q.931 NN

21 21 Chapter 1 Getting started About this guide The Installation and Maintenance Guide describes how to install, configure, and maintain the Avaya Business Communications Manager 50 Release 6.0 (Avaya BCM50 6.0) systems. The concepts, operations, and tasks described in this guide relate to the hardware of the Avaya BCM50 system. This guide provides task-based information about installing the hardware components and performing basic configuration tasks. Use Business Element Manager, Startup Profile, and Telset Administration to configure various BCM50 parameters. In brief, the information in this guide explains: installing hardware components starting and initializing the system replacing components testing the system Audience The Installation and Maintenance Guide is directed to installers who install, configure, and maintain Avaya BCM systems. To use this guide, you must: be an authorized BCM installer or administrator within your organization know basic Avaya BCM50 terminology be knowledgeable about telephony and IP networking technology Acronyms The following is a list of acronyms used in this guide. Table 1 Acronyms (Sheet 1 of 3) Acronym ACU AIS APC Description Audio conference unit Alarm indication system American Power Conversion Installation and Maintenance Guide

22 22 Chapter 1 Getting started Table 1 Acronyms (Sheet 2 of 3) Acronym ASM ATA BCM BRI BRI CNIC BRIM CAP CFA CLID CNIC CO CSU CTM DDIM DECT DHCP DIMM DMC DSM DSP DSU DTE DTM FEM FRU GASM GATM KEM KIM KRS LAN LIU MBM MSC MWI NIC ONS Description Analog station module (analog station media bay module) Analog terminal adapter Avaya Business Communications Manager Basic rate interface Basic rate interface compact network interface card Basic rate interface module (basic rate interface media bay module) Central answering position Carrier failure alarm Calling line identification Compact network interface card Central office Channel service unit Caller ID trunk module (caller ID trunk media bay module) Digital drop and insert MUX Digital enhanced cordless telecommunications Dynamic host configuration protocol Dual in-line memory module Digital mobility controller Digital station module (digital station media bay module) Digital signal processor Data service unit Data terminal equipment Digital trunk module (digital trunk media bay module) Fiber expansion module Field replaceable unit Global analog station module (global analog station media bay module) Global analog trunk module (global analog trunk media bay module) Key expansion module Key indicator module Keycode retrieval system Local area network Line isolation unit Media bay module Media services card Message waiting indication Network interface card on-premise station NN

23 Chapter 1 Getting started 23 Table 1 Acronyms (Sheet 3 of 3) Acronym OSI PCI PEC PSTN PSU QoS RAI RAID REN RFO RMS RPS SAPS SELV SSD UPS USB VMWI VoIP WAN Description Open switch interval Peripheral component interface Processor expansion card Public switched telephone network Power supply unit Quality of service Remote alarm indication Redundant array of independent disks Ringer equivalence number Redundant feature option Root mean square Redundant power supply Station auxiliary power supply Safety extra low voltage System status display Uninterruptable power supply Universal serial bus Visual message waiting indicator Voice over Internet protocol Wide area network Symbols and text conventions These symbols highlight critical information for the Avaya BCM system. Caution: Alerts you to conditions where you can damage the equipment. Danger: Alerts you to conditions where you can get an electrical shock. Warning: Alerts you to conditions where you can cause the system to fail or work improperly. Installation and Maintenance Guide

24 24 Chapter 1 Getting started Note: Alerts you to important information. Tip: Alerts you to additional information that can help you perform a task.! Security Note: Indicates a point of system security where you can change a default, or where the administrator must decide on the level of security required for the system. Warning: Alerts you to ground yourself with an antistatic grounding strap before performing the maintenance procedure. Warning: Alerts you to remove the Avaya BCM50 main unit and expansion unit power cords from the AC outlet before performing any maintenance procedure. These conventions and symbols represent the Business Series Terminal display and dialpad. Convention Example Used for Word in a special font (shown in the top line of the display) Underlined word in capital letters (shown in the bottom line of a two-line display telephone) Dialpad buttons Pswd: PLAY Command line prompts on display telephones. Display options on two-line display telephones. Press the button directly below the option on the display to proceed. Buttons you press on the dialpad to select a particular option. These text conventions are used in this guide to indicate the information described: Convention bold Courier text italic text Description Indicates command names, options, and text that you must enter. Example: Use the info command. Example: Enter show ip {alerts routes}. Indicates book titles. NN

25 Chapter 1 Getting started 25 Convention plain Courier text FEATURE HOLD RELEASE Description Indicates command syntax and system output (for example, prompts and system messages). Example: Set Trap Monitor Filters Indicates that you press the button with the corresponding icon on the telephone you are using. Related publications This section provides a list of additional documents referred to in this guide. Two publication types are available: Technical Documents on page 25 and User Guides on page 26. Technical Documents System Installation BCM 6.0 Upgrade Guide (NN ) Installation Checklist and Quick Start Guide (NN ) Keycode Installation Guide (NN ) R2MFC Media Bay Module Installation and Configuration Guide (NN ) System Programming Administration Guide (NN ) Device Configuration Guide (NN ) Networking Configuration Guide (NN ) Telset Administration Guide (NN ) Telephones and Peripherals Telephony Device Installation Guide (NN ) Digital Mobility DECT Deployment and Demonstration Tool Digital Mobility System Installation and Configuration Guide (NN ) Avaya 7406 Cordless Handset Installation Guide (NN ) Installation and Maintenance Guide

26 26 Chapter 1 Getting started IP Telephony WLAN IP Telephony Installation and Configuration Guide (NN ) CallPilot CallPilot Manager Set Up and Operation Guide (NN ) CallPilot Telephone Administration Guide (NN ) User Guides There are no references to specific user guides. Customer service Visit the Avaya Web site to access the complete range of services and support that Avaya provides. Go to or go to one of the pages listed in the following sections. Navigation Getting technical documentation on page 26 Getting product training on page 26 Getting help from a distributor or reseller on page 26 Getting technical support from the Avaya Web site on page 27 Getting technical documentation To download and print selected technical publications and release notes directly from the Internet, go to Getting product training Ongoing product training is available. For more information or to register, you can access the Web site at From this Web site, you can locate the Training contacts link on the left-hand navigation pane. Getting help from a distributor or reseller If you purchased a service contract for your Avaya product from a distributor or authorized reseller, contact the technical support staff for that distributor or reseller for assistance. NN

27 Chapter 1 Getting started 27 Getting technical support from the Avaya Web site The easiest and most effective way to get technical support for Avaya products is from the Avaya Technical Support Web site at Installation and Maintenance Guide

28 28 Chapter 1 Getting started NN

29 29 Chapter 2 Introducing the Avaya BCM50 hardware The Avaya Business Communications Manager 50 Release 6.0 (Avaya BCM50 6.0) provides private network and telephony management capability to small- and medium-sized businesses. The Avaya BCM50 system: integrates voice and data capabilities, IP Telephony gateway functions, and data-routing features into a single telephony system provides telephony applications for use in a business environment provides a DHCP enhancement feature for the main units with integrated router For information about the BCM50 hardware components: Main units on page 29 BCM50 Expansion unit and media bay modules on page 35 Avaya BCM50 hardware on page 46 Avaya BCM50 components on page 49 Field-replaceable units on page 53 Main units The primary hardware component in the Avaya BCM50 system is the main unit. The six BCM50 main units are divided into two series: standard and basic rate interface (BRI). The BRI (or b) series main units include BRI ports that replace the four analog lines (on the RJ-21 telephony connector) on the standard series. Note: The generic term main unit, used throughout this document, refers to any of the six main units (BCM50, BCM50a, BCM50e, BCM50b, BCM50ba, and BCM50be) available for an Avaya BCM50 system. To indicate features specific to a particular variation of main unit, that variation of main unit is clearly identified (for example, BCM50ba). Standard series BCM50 main unit (with Telephony only) The Avaya BCM50 main unit provides call processing and simple data networking functions. It provides connections for 12 digital telephones, 4 (PSTN) lines, 4 analog station ports, and 4 connections for auxiliary equipment (auxiliary ringer, page relay, page output, and music source). The BCM50 main unit has no router, but it has 4 LAN ports: one is the OAM port for technicians, and the other three are for basic LAN connectivity. See the figure BCM50 main unit ports and connectors on page 31. Installation and Maintenance Guide

30 30 Chapter 2 Introducing the Avaya BCM50 hardware BCM50a main unit (with ADSL router) The Avaya BCM50a main unit provides all the same core functionality as the BCM50 main unit, and it has an integrated ADSL router for advanced data applications. For detailed configuration information, see the Avaya BCM50a Integrated Router Configuration Guide. See the figure BCM50a main unit ports and connectors on page 31. BCM50e main unit (with Ethernet router) The Avaya BCM50e main unit provides all the same core functionality as the BCM50 main unit, and it has an integrated Ethernet router for advanced data applications. For detailed configuration information, see the Avaya BCM50e Integrated Router Configuration Guide. See the figure BCM50e main unit ports and connectors on page 31. BRI series (b series) available only in EMEA and APAC regions BCM50b main unit The Avaya BCM50b main unit provides similar functionality to the BCM50 main unit. The difference is that the BCM50b main unit has two integrated BRI ports replacing the four analog lines on the RJ-21 telephony connector. See the figure BCM50b main unit ports and connectors on page 32. BCM50ba main unit (with ADSL router) The Avaya BCM50ba main unit provides similar functionality to the BCM50a main unit. The difference is that the BCM50ba main unit has two integrated BRI ports replacing the four analog lines on the RJ-21 telephony connector. For detailed configuration information, see the Avaya BCM50a Integrated Router Configuration Guide. See the figure BCM50ba main unit ports and connectors on page 32. BCM50be main unit (with Ethernet router) The Avaya BCM50be main unit provides similar functionality to the BCM50e main unit. The difference is that the BCM50be main unit has two integrated BRI ports replacing the four analog lines on the RJ-21 telephony connector. For detailed configuration information, see the Avaya BCM50e Integrated Router Configuration Guide. See the figure BCM50be main unit ports and connectors on page 33. For descriptions of the main unit ports and connectors, see the table Main unit ports/connectors and descriptions on page 34. A main unit contains the following field-replaceable units: 1 programmed hard disk 1 cooling fan 1 router card (BCM50a and BCM50e only) NN

31 Chapter 2 Introducing the Avaya BCM50 hardware 31 Figure 1 BCM50 main unit ports and connectors OAM (port 0) LAN (port 1) Expansion/LAN (port 2, port 3) Music source USB Retention clip mounting hole Power Reset switch RJ-21 telephony Figure 2 BCM50a main unit ports and connectors WAN Additional LAN Retention clip Power OAM (port 0) LAN (port 1) Expansion/ LAN (port 2, port 3) Reset switch Music source USB RJ-21 telephony connector Figure 3 BCM50e main unit ports and connectors WAN Additional LAN Retention clip mounting hole Power OAM (port 0) LAN (port 1) Expansion/ LAN (port 2, port 3) Reset switch Music source USB RJ-21 telephony connector Installation and Maintenance Guide

32 32 Chapter 2 Introducing the Avaya BCM50 hardware Figure 4 BCM50b main unit ports and connectors OAM (port 0) LAN (port 1) Expansion/LAN (port 2, port 3) Music source USB BRI ports Retention clip mounting hole Power Reset switch RJ-21 telephony connector Figure 5 BCM50ba main unit ports and connectors WAN Additional LAN BRI ports Retention clip mounting hole Power OAM (port 0) LAN (port 1) Expansion/ LAN (port 2, port 3) Reset switch Music source USB RJ-21 telephony connector NN

33 Chapter 2 Introducing the Avaya BCM50 hardware 33 Figure 6 BCM50be main unit ports and connectors WAN Additional LAN BRI ports Retention clip mounting hole Power OAM (port 0) LAN (port 1) Expansion/ LAN (port 2, port 3) Reset switch Music source USB RJ-21 telephony connector Installation and Maintenance Guide

34 34 Chapter 2 Introducing the Avaya BCM50 hardware Table 1 Main unit ports/connectors and descriptions Port/connector Description Power connector Retention clip mounting hole OAM port (port 0) LAN port (port 1) Expansion/LAN ports (ports 2 and 3) WAN port (BCM50a and BCM50e only). Additional LAN ports (BCM50a and BCM50e only). BRI ports (BCM50b series only). Reset switch Music source port USB port RJ-21 telephony connector A barrel connector jack used to connect the power supply to the main unit. A small hole into which you insert the retention clip. The retention clip secures the power connector to the unit. An RJ-45 jack used to connect a computer running administration software, such as Element Manager, to the main unit. An RJ-45 jack used to connect the customer LAN to the main unit. Two RJ-45 jacks used to connect the expansion units to the main unit. The expansion ports can also provide connections to the Ethernet switch internal to the main unit. If the Avaya BCM50 system has no expansion units connected to these ports, you can use the expansion/lan ports to connect additional devices to the LAN. Note: Activate the feature for the expansion ports by selecting this feature when you generate your keycode. If you purchase only one expansion port feature, the expansion port on the left (port 2) is active. For BCM50a: An RJ-11 jack used to connect the Avaya BCM50a main unit to the ADSL line provided by your Internet service provider (ISP). For BCM50e: An RJ-45 jack used to connect the BCM50e to the Ethernet port of a WAN edge device (for example, an external ADSL modem or cable modem). Note: This port is not available on the BCM50 main unit. Four RJ-45 jacks that provide connections to the Ethernet switch in the BCM50a and BCM50e main units. You can use these ports to connect additional devices to the LAN. Note 1: These ports are not available on the BCM50 main unit. Note 2: The BCM50 Release 1 hardware has three additional LAN (RJ-45) ports. Two RJ-45 jacks that provide connections for BRI trunks from the Public Switched Telephone Network (PSTN). On the BCM50b series main units, the four analog lines on the RJ-21 telephony connector are not available. Note: The BRI ports feature is activated by selecting this feature when you generate your keycode. If you do not purchase this feature, the BRI ports are unavailable. A button to activate the reset feature. Use a long thin tool to press the button. Warning: The reset feature erases programming information; use the feature with care. A phono jack used to connect a music source to the main unit. If you use this port, the music source connections on the RJ-21 telephony connector are disabled. A USB 1.1-compatible port used to connect a USB storage device or the data interface for an uninterruptable power supply (UPS) to the main unit. The main unit uses the data interface for the UPS to monitor and control the UPS functions. To connect both a USB storage device and a UPS data interface, an industry-standard USB hub (USB 1.1-compatible) is required. Note: You must format the USB storage device for the FAT32 file system. If necessary, reformat the USB storage device by plugging it into a USB port on your computer, right-clicking the USB device icon, and selecting FAT32 reformatting. This destroys any data on the USB. An RJ-21 port used to connect telephony devices to the main unit. The four analog lines on the RJ-21 telephony connector are available only with the Standard series main units. The BRI series main units include onboard BRI ports instead of the analog lines. NN

35 Chapter 2 Introducing the Avaya BCM50 hardware 35 Warning: External equipment connected to the auxiliary ringer, page relay, page output, and music-on-hold interfaces must use safety extra low voltage (SELV). All four interfaces are SELV, and the external equipment connected to these interfaces must be SELV. If these interfaces are not SELV, you must use external line isolation units (LIU). BCM50 Expansion unit and media bay modules In addition to a main unit, the Avaya Business Communications Manager 50 (Avaya BCM50) system can have up to two Avaya BCM50 expansion units. An expansion unit connects to the main unit and provides additional functionality. For expansion unit port locations and descriptions, see the figure BCM50 expansion unit connections on page 35 and the table BCM50 expansion unit ports, connectors, and descriptions on page 36. The BCM50 expansion unit accommodates one media bay module (MBM) that connects additional telephony equipment to the BCM50 system. The MBMs connect with external devices to implement various types of voice trunks and stations. For a list of trunk and station MBMs that can be used with your BCM50 system, see the table Trunk MBMs on page 39 and the table Station MBMs on page 41. For a complete list of MBMs with links to additional information, see also the table Media bay modules on page 54. Ensure that the MBM dip switches are set correctly (see Verifying the media bay module switch settings on page 93). Figure 7 BCM50 expansion unit connections LAN port Retention clip mounting hole MBM bay Ejector Expansion port Power Installation and Maintenance Guide

36 36 Chapter 2 Introducing the Avaya BCM50 hardware Table 2 BCM50 expansion unit ports, connectors, and descriptions Port/connector LAN port (port 1) Power connector Retention clip mounting hole Expansion port Ejector MBM bay Description An RJ-45 jack used to connect the customer LAN to the main unit. The LAN port on the expansion unit connects to the internal Ethernet switch on the main unit. You can use the expansion unit LAN port to connect an additional device to the LAN. A barrel connector jack used to connect the power supply to the expansion unit. A small hole into which you insert the retention clip. The retention clip secures the power connector to the expansion unit. An RJ-45 jack used to connect the expansion unit to the main unit. The ejector is used to remove the media bay module from the expansion unit. A slot into which you install an MBM. To connect an MBM to the Avaya BCM50 system, you must install the MBM in the expansion unit, and then connect the expansion unit to the main unit. See Installing an expansion unit on page 91 for more information about installing an expansion unit. Warning: Make sure you disconnect the power supply to the expansion unit before inserting or removing an MBM. The supplied Ethernet cable (shielded) connects the expansion port on the expansion unit to one of the two expansion ports on the main unit. See the figure Expansion unit and expansion connectors on page 36. Expansion unit 1 maps to buses 5/6 (port2), while expansion unit 2 maps to buses 7/8 (port 3). Figure 8 Expansion unit and expansion connectors Expansion unit 1 Main unit Expansion unit 2 Buses 5/6 Buses 7/8 The LAN port on the expansion unit is connected to the internal Ethernet switch on the main unit. You can use the expansion unit LAN port to connect an additional device to the LAN. NN

37 Chapter 2 Introducing the Avaya BCM50 hardware 37 Note: When you plug an expansion unit into the correct port on the main unit, the LEDs on the expansion unit port light, while the LEDs on the main unit port turn off. Note: When generating your keycode, you must select the feature for the expansion ports you require. If your keycode contains the feature for one expansion port only, the expansion port on the left (port 2) is active. Media bay modules The media bay modules (MBM) connect with external devices to implement various types of voice trunks and extensions. You can install one MBM in an expansion unit and you can connect up to two expansion units to the Avaya BCM50 system. Note: To determine which media bay modules and which types of trunk lines are available in your location, see Interface availability on page 249. The back of the MBM has a single connector that provides signaling channels, media channels, and power to the MBM. This connector plugs into the MBM backplane in the expansion unit. Some MBMs also have a cooling fan that operates using the MBM power source. The figure Media bay module connectors (rear view) on page 38 shows the rear views of the two types of MBMs. Installation and Maintenance Guide

38 38 Chapter 2 Introducing the Avaya BCM50 hardware Figure 9 Media bay module connectors (rear view) Signaling, media, and power connector Cooling fan Signaling, media, and power connector NN

39 Chapter 2 Introducing the Avaya BCM50 hardware 39 Trunk media bay modules Trunk media bay modules connect telecommunications lines to the Avaya Business Communications Manager 50 (Avaya BCM50) system. The table Trunk MBMs on page 39 lists the types of trunk media bay modules that are available for the Avaya BCM50 system. Digital trunk media bay module Table 3 Trunk MBMs Module type Function Special notes DTM (see The table Trunk MBMs on page 39 lists the types of trunk media bay modules that are available for the Avaya BCM50 system. Digital trunk media bay module on page 39) BRIM (see Basic rate interface media bay module on page 40) GATM4/GATM8 (see Global Analog Trunk Module on page 40) ADID4/ADID8 (see Analog direct inward dialing media bay module on page 41) R2MFC Connects digital public switched telephone lines to the BCM system. Connects a maximum of four ISDN BRI S/T interfaces. Connects either four (GATM4) or eight (GATM8) analog public switched telephone lines to the BCM system. Connects either four (ADID4) or eight (ADID8) analog DID interfaces. Provides MFC-R2 connectivity over an E1 trunk. Can connect to T1 or PRI-E1/T1 interfaces. For details about the R2MFC MBM, see the R2MFC Media Bay Module Installation and Configuration Guide (NN ). Note: See Market profile attributes on page 249 for supported regions. The digital trunk media bay module (DTM) connects to a standard digital PSTN T1 or E1 carrier: On North American Avaya BCM50 systems, the DTM connects a T1 (24 channel) or PRI (23 channel) circuit to the BCM50. This PRI interface supports the NI-2 and MCDN protocol variants. On International Avaya BCM50 systems, the DTM connects a 30 channel PRI, DASS2, or DPNSS circuit to the BCM50. This PRI interface supports the ETSI Euro, ETSI QSIG, and MCDN protocol variants. The front bezel of the DTM has an RJ-48C connector that connects the DTM to the service provider connection point. The faceplate also has a set of monitor jacks you can use to monitor the span. Six additional LEDs are on the front of the DTM. For information about these additional LEDs, see DTM LEDs on page 62. The figure DTM faceplate on page 40 shows the DTM module interfaces. Installation and Maintenance Guide

40 40 Chapter 2 Introducing the Avaya BCM50 hardware Figure 10 DTM faceplate Monitor jacks RJ-48C digital telephone line connector Basic rate interface media bay module The basic rate interface media bay module (BRIM) connects a maximum of four BRI ISDN loops to the Avaya BCM50 system. The BRIM recognizes only the T-interface used in European networks. To use the BRIM with the U-interface, typical in North American networks, you require an external NT1 box to convert the U-interface to a T-interface. Each BRI ISDN loop you connect adds two telephone lines to the BCM50 system. Therefore, each BRIM adds a maximum of eight lines to the BCM50 system through the four RJ-48C jacks on the faceplate. The LEDs beside each RJ-48C jack are on when the ISDN line is active. The figure BRIM faceplate on page 40 shows the BRIM faceplate LEDs and connections. Figure 11 BRIM faceplate Global Analog Trunk Module The Global Analog Trunk Module (GATM) provides an interface for four or eight analog public switched telephone network lines. This module supports both pulse and tone dialing, as well as Caller ID and Disconnect Supervision in selected markets throughout the world. The GATM uses an RJ-21 connector as the trunk interface. The figure GATM faceplate on page 41 shows the GATM faceplate LEDs and RJ-21 connector. The module is available either in four-port (GATM4) or eight-port (GATM8) configurations. NN

41 Chapter 2 Introducing the Avaya BCM50 hardware 41 Figure 12 GATM faceplate Analog direct inward dialing media bay module The analog direct inward dialing (ADID) MBM provides an interface for four or eight analog public switched telephone network (PSTN) lines. The ADID MBM supports both pulse and tone dialing as well as disconnect supervision, and direct inward dialing call progress signaling as described in standard TIA-464C. The ADID MBM uses an RJ-21 connector for trunk connections. The figure ADID faceplate on page 41 shows the ADID faceplate LEDs and connectors. The ADID is available either in four-port (ADID4) or eight-port (ADID8) configurations. Figure 13 ADID faceplate Station media bay modules Station MBMs connect telephones and analog telecommunication devices to the Avaya BCM50 system. The table Station MBMs on page 41 lists the available station media bay modules. Table 4 Station MBMs (Sheet 1 of 2) Module type What it does Special Notes DSM16+/ DSM32+ (see Digital station media bay module on page 42) 4x16 Combination of a CTM4 and a DSM16 (see 4x16 media bay module on page 42) Connects a maximum of 16 (DSM16+) or 32 (DSM32+) digital telephones to the Avaya BCM50 system. Connects a maximum of four analog public switched telephone lines to the Avaya BCM50 system. Also connects a maximum of 16 digital telephones to the BCM50 system. Installation and Maintenance Guide

42 42 Chapter 2 Introducing the Avaya BCM50 hardware Table 4 Station MBMs (Sheet 2 of 2) Module type What it does Special Notes G4x16/G8x16 Combination of a GATM4/GATM8 and a DSM16 (see G4x16 and G8x16 media bay module on page 43) GASM (ASM8) (see Analog station media bay modules on page 43) Connects a maximum of four (G4x16) or eight (G8x16) analog public switched telephone lines to the BCM50 system. Also connects a maximum of 16 digital telephones to the Avaya BCM50 system. Connects a maximum of eight analog devices to the BCM50 system. This module provides the following additional services: caller ID, pass through, message waiting indication, and disconnect supervision at the telephone. This module downloads new firmware. Note: See Market profile attributes on page 249 for supported regions. Digital station media bay module The digital station media bay modules (DSM) support digital telephones on the Avaya BCM50 system. This section describes the DSM16+ and DSM32+ media bay modules. See the figure DSM faceplate LEDs and connectors on page 42. The digital station media bay modules have the following characteristics: DSM16+ supports 16 digital telephones through one RJ-21 connector. DSM 32+ supports 32 digital telephones through two RJ-21 connectors. Figure 14 DSM faceplate LEDs and connectors DSM 16 DSM 32 4x16 media bay module The 4x16 MBM provides both analog trunk connections and digital telephone connections. This MBM provides connections for four analog trunk lines and 16 digital telephones. Each of the four analog trunk lines support Caller ID and disconnect supervision. You can use an analog telephony device, such as a modem, fax, or telephone to share the trunk through the Aux port beside Line 1. The figure 4x16 faceplate LEDS and connectors on page 43 shows the 4x16 MBM. The 4x16 MBM has one RJ-21 connector and five RJ-11 connectors on the faceplate. NN

43 Chapter 2 Introducing the Avaya BCM50 hardware 43 Figure 15 4x16 faceplate LEDS and connectors G4x16 and G8x16 media bay module The G4x16 MBM is a combination of GATM4 and DSM16 MBMs, while the G8x16 is a combination of GATM8 and DSM16 MBMs. The figure G4x16/G8x16 faceplate LEDS and connectors on page 43 shows the G4x16/G8x16 MBM faceplate with two RJ-21 (amphenol) connectors. The upper RJ-21 (amphenol) connector connects 16 digital telephones to the system, while the lower RJ-21 (amphenol) connector connects 4 or 8 analog PSTN lines with pulse and tone dialing, caller ID, and disconnect supervision in selected markets. Figure 16 G4x16/G8x16 faceplate LEDS and connectors RJ-21 (amphenol) connector for 16 digital telephones RJ-21 (amphenol) connector for 4 or 8 analog PSTN lines Analog station media bay modules The analog station media bay modules (ASM8, ASM8+, and GASM) can connect to a maximum of eight analog telecommunication devices. These devices are standard analog telephones, cordless telephones, fax machines, answering machines, or modems. The maximum speed for a modem connection is 28.8 Kb/s. In addition to ASM8 features, the ASM8+ and GASM offer the following features: Visual Message Waiting Indicator (VMWI): LED indicates to the end user that a message is waiting. Caller ID: provides the name, phone number, and other information about the caller to the end user at the start of the call. Firmware downloading capability: The core can upgrade the ASM8+ and GASM firmware at customer sites. Installation and Maintenance Guide

44 44 Chapter 2 Introducing the Avaya BCM50 hardware Enhanced ringing capability: ASM8+ and GASM provide a ringing voltage of 2 REN/65 V rms per port. The GASM8 is designated as an on-premise station (ONS) port. This device provides telecommunications ringing voltages and can be configured to provide voltage message waiting indicator (VMWI) voltage levels. Installation of this device and all connections to this device must be performed by qualified telecommunications service personnel who are aware of the hazards associated with telecommunications wiring and are aware of the local regulations for treatment of telecommunications wiring for ONS deployment. Disconnect supervision (Open Switch Interval (OSI) as per EIA/TIA 464): indicates to the attached device, in an established communication, that the connected device releases the call. Disconnect supervision note: When disconnect happens from the Central Office (CO), the ASM8+ provides an open switch interval (OSI) to the off-hook station of 850 milliseconds (ms) (TIA/EIA 464 section , minimum is 600 ms) as a disconnect signal. If the station remains on-hook after the disconnect signal, the ASM8+ disconnects the station equipment from the network without returning a tone (TIA/EIA 464 section [1]). After the station equipment goes on-hook, the ASM8+ station interface is restored to on-hook (idle). You must ensure the device, application, or interface card connected to an ASM8+ station interface conforms to these on-hook and off-hook conditions. The ASM8, ASM8+, and GASM each has one RJ-21 connector on the faceplate. The figure GASM faceplate LEDs and connectors on page 44 shows the GASM. Figure 17 GASM faceplate LEDs and connectors The ringer equivalency number (REN) (per port) for ASM8 is 1; the REN for ASM8+ and GASM is 2. Note: The termination of the analog interface can consist of any combination of devices, subject only to the requirement that the sum of the RENs of all the devices does not exceed the REN of the interface to which the device is connected. NN

45 Chapter 2 Introducing the Avaya BCM50 hardware 45 The table ATA2, ASM8, ASM8+, GASM, and GASI analog device specifications on page 45 shows the specifications for ATA2, ASM8, GASM, and GASI. Table 5 ATA2, ASM8, ASM8+, GASM, and GASI analog device specifications (Sheet 1 of 2) Specification ATA2 ASM8 ASM8+ GASM GASI Ringing frequency 20 Hz ± 1 Hz 20 Hz ± 1 Hz 20 Hz ±1 Hz 20 Hz ±1 Hz 20 Hz ±1 Hz (North America) Ringing frequency 25 Hz ± 1 Hz 25 Hz ± 1 Hz 25 Hz ± 1 Hz 25 Hz ± 1 Hz 25 Hz ± 1 Hz (Europe) Ringing voltage (North 80 V rms ± 10% 55 V rms ± 10% 65 V rms ± 10% 65 V rms ± 10% 65 V rms ± 10% America) Ringing voltage 75 V rms ± 10% N/A 65 V rms ± 10% 65 V rms ± 10% 65 V rms ± 10% (Europe) Loop current 20 ma minimum 20 ma minimum 20 ma minimum 20 ma minimum 20 ma minimum Battery feed voltage 48 V dc ± 10% 48 V dc ± 10% 29 V dc ± 10% 48 V dc ± 10% 48 V dc ± 10% FIC code OL13ABC N/A N/A N/A N/A Ringer equivalency number ATA2 to BCM50 loop resistance (cable only) Analog loop resistance on terminal side for voice applications (cable only) Analog loop resistance on terminal side for data applications (cable only) 135 ohms (800 m of 0.5-mm wire or 2600 ft of 24-AWG wire) 1300 ohms (7200 m of 0.5-mm wire or ft of 24-AWG wire) 200 ohms (1231 m of 0.5-mm wire or 4000 ft of 24-AWG wire) Input impedance at tip and ring Return loss > 20 db for 200 to 3400 Hz (when terminated with 600 ohms) Insertion loss on an internal call Insertion loss on an external call N/A N/A N/A N/A 250 ohms (1538 m of 0.5-mm wire or 5000 ft of 24-AWG wire) 250 ohms (1538 m of 0.5-mm wire or 5000 ft of 24-AWG wire) 200 ohms (1231 m of 0.5-mm wire or 4000 ft of 24-AWG wire) 200 ohms (1231 m of 0.5-mm wire or 4000 ft of 24-AWG wire) 200 ohms (1231 m of 0.5-mm wire or 4000 ft of 24-AWG wire) 200 ohms (1231 m of 0.5-mm wire or 4000 ft of 24-AWG wire) 200 ohms (1231 m of 0.5-mm wire or 4000 ft of 24-AWG wire) 200 ohms (1231 m of 0.5-mm wire or 4000 ft of 24-AWG wire) 600 ohms 600 ohms 600 ohms 600 ohms 600 ohms ATA2 to BCM50 loss 3.0 db ± 0.5 db ATA2 to BCM50 loss 2.2 db ± 1.0 db; BCM50 to ATA2 loss 0.5 db ± 1.0 db > 20 db for 200 to 3400 Hz (when terminated with 600 ohms) ATA2 to BCM50 loss 3.0 db ± 0.5 db ASM to BCM50 loss 3.0 db ± 1.0 db; BCM50 to ASM loss 0.5 db ± 1.0 db > 20 db for 200 to 3400 Hz (when terminated with 600 ohms) ATA2 to BCM50 loss 3.0 db ± 0.5 db ASM to BCM50 loss 3.0 db ± 1.0 db; BCM50 to ASM loss 0.5 db ± 1.0 db > 20 db for 200 to 3400 Hz (when terminated with 600 ohms) ATA2 to BCM50 loss 3.0 db ± 0.5 db ASM to BCM50 loss 3.0 db ± 1.0 db; BCM50 to ASM loss 0.5 db ± 1.0 db > 20 db for 200 to 3400 Hz (when terminated with 600 ohms) ATA2 to BCM50 loss 3.0 db ± 0.5 db ASM to BCM50 loss 3.0 db ± 1.0 db; BCM50 to ASM loss 0.5 db ± 1.0 db Installation and Maintenance Guide

46 46 Chapter 2 Introducing the Avaya BCM50 hardware Table 5 ATA2, ASM8, ASM8+, GASM, and GASI analog device specifications (Sheet 2 of 2) Specification ATA2 ASM8 ASM8+ GASM GASI MWI type (see Note) Stutter tone Stutter tone Stutter tone/ Voltage MWI (CO: 120 V) Stutter tone/ Reverse polarity/ Voltage MWI (CO: 120 V) Stutter Tone/ Reverse polarity/ Voltage MWI (PBX: 90 V) Disconnect supervision types N/A N/A OSI EIA/TIA 464 section / OSI EIA/TIA 464 section / N/A Note: The MWI type depends on the country profile, and the MWI voltage shown is a maximum value. Avaya BCM50 hardware The following Avaya BCM50 hardware items simplify the setup and connection of the system: Rack-mount shelf on page 46 Wall-mount bracket on page 47 Power supply mounting bracket and enclosure on page 48 Patch panel on page 47 Wiring field card on page 48 Rack-mount shelf To rack-mount a Avaya BCM50 unit (main unit or expansion unit), you need a rack-mount shelf. The rack-mount shelf mounts in a standard 19-inch equipment rack. The BCM50 unit then clips into the tabs on the rack-mount shelf. These tabs prevent the unit from sliding or falling off the shelf. If the BCM50 system includes additional units, you can clip another unit to a second set of tabs on the rack-mount shelf. You can clip additional units to tabs on the top of the other units. See the figure Rack-mount shelf installed in equipment rack on page 46. Figure 18 Rack-mount shelf installed in equipment rack NN

47 Chapter 2 Introducing the Avaya BCM50 hardware 47 Patch panel The Avaya BCM50 patch panel simplifies the connections of lines and extensions to the main unit. The BCM50 patch panel installs into the rack-mount shelf in a standard equipment rack and connects to the RJ-21 telephony connector with a user-supplied RJ-21 cable. See the figure Patch panel connectors on page 47. Note: The four analog lines on the patch panel are only available with the standard main units. The four analog lines are not available with the BRI series (b-series) main units. Figure 19 Patch panel connectors Wall-mount bracket To wall-mount an Avaya BCM50 unit (main unit or expansion unit), you need a wall-mount bracket. The wall-mount bracket is attached to the wall, and the unit is connected to the wall-mount bracket. If the BCM50 system includes additional units, you need a wall-mount bracket for each unit. Each wall-mount bracket includes a cable-management tray that you use to store and organize the cables connected to the BCM50 units. See the figure Wall-mount bracket on page 48. Installation and Maintenance Guide

48 48 Chapter 2 Introducing the Avaya BCM50 hardware Figure 20 Wall-mount bracket Power supply mounting bracket and enclosure There are two Avaya BCM50 power supply mounting options that enable you to install your power supply units next to your BCM50 system and keep the power cables neatly organized: Power supply mounting enclosure accommodates up to three power supplies in a case that is similar in size and shape to a BCM50 unit. You can install the power supply mounting enclosure in the same way as BCM50 unit (in a rack, on a wall, or on a desktop). Single power supply mounting bracket accommodates a single power supply for wall-mount applications. Wiring field card The wiring field card (WFC) simplifies the connections of lines and extensions to the main unit. The WFC installs into the cable-management tray of the wall-mount bracket and connects to the RJ-21 telephony connector through a 50-pin header. The WFC contains 12 eight-pin modular jacks for digital stations, 4 eight-pin modular jacks for analog trunks, and 4 eight-pin modular jacks for analog stations. The eight-pin modular jacks accept RJ-45 or RJ-11 modular plugs. A terminal block is available to connect auxiliary equipment. A 50-pin header connects to the Avaya BCM50. See the figure Wiring field card on page 49. Note: The four analog lines on the WFC are only available with the standard main units. The four analog lines are not available with the BRI series (b-series) main units. NN

49 Chapter 2 Introducing the Avaya BCM50 hardware 49 Figure 21 Wiring field card Terminal block 50-pin header Connectors for digital stations Connectors for analog trunks Connectors for analog stations Avaya BCM50 components For descriptions of the Avaya BCM50 components: Power supply on page 49 Power supply adapter cord (international users) on page 50 Uninterruptable power supply on page 50 Hard disk on page 51 Router card on page 53 Cooling fan on page 51 RJ-21 telephony connector on page 52 Power supply The power supply is an external device that connects to the Avaya BCM50 units. See the figure BCM50 power supply on page 49. You must have one power supply for each unit in your BCM50 system. Figure 22 BCM50 power supply To BCM50 unit Power supply cord Power supply cable (NA shown) To wall outlet A BCM50 power supply is included with each main unit and expansion unit. Installation and Maintenance Guide

50 50 Chapter 2 Introducing the Avaya BCM50 hardware In addition, international (non-north American) users require a power supply adapter cord for each main unit and expansion unit. Power supply adapter cord (international users) The power supply adapter cord is for international (non-north American) Avaya BCM50 users. The cord connects to the power supply on one end and to the (C-14) BCM50 power bar on the other end. You require one power supply adapter cord for each power supply you want to connect to the power bar. Uninterruptable power supply An uninterruptable power supply (UPS) is an optional device that maintains continuous operation during a power interruption or failure. The UPS provides power source monitoring and battery backup activation so that critical BCM50 functionality is maintained. During a power failure, the UPS provides sufficient time to either correct the problem or activate a contingency plan to sustain services. The UPS performs a graceful shutdown of the Avaya BCM50 two minutes before the UPS battery power is drained. The BCM50 supports American Power Conversion (APC) UPS devices that use a USB control interface. The APC UPSs include the APC UPS-Smart family (for example, UPS-Smart 750 and UPS-Smart 1000) and UPS-Back family (for example, UPS-Back 500 ES and UPS-Back 350 ES). You can use the UPS control software to configure various operational settings. Note: For the UPS to function correctly, you must connect it before you power up the Avaya BCM50 system. If you connect a UPS to a running system, the UPS does not function. The USB port on the UPS uses a different communication speed than the USB port on the BCM50 system. Due to this difference, you must use an industry-standard USB hub (USB 1.1-compatible) to connect the UPS data connection to the BCM50 system. The USB hub not only provides additional USB ports, it converts the data communication speed so the UPS and BCM50 system can communicate properly. On Avaya BCM50 systems with more than one unit, you must connect the power supplies for all the units must to a single UPS. The interaction between the UPS and the BCM50 occurs in three stages: 1 Configuration This stage sends configuration information to the UPS device and requires minimal user interaction. 2 Monitoring This stage is a steady-state, periodic monitoring cycle where the BCM50 reads the status of the UPS. This stage requires minimal user interaction. 3 Failure condition This stage initiates an action when a threshold value is surpassed. NN

51 Chapter 2 Introducing the Avaya BCM50 hardware 51 The BCM50 system requires user interaction in the case of a planned system shutdown. You must manually power down the UPS and the BCM50 main unit when performing a system shutdown. The UPS feature is supported in all markets (110~120V and 220~240V power standards). Hard disk Each main unit contains a single hard disk and a hard disk bracket to install it in the main unit. See the figure Hard disk and bracket on page 51. For installation and replacement instructions, see Replacing an internal component on page 193. Figure 23 Hard disk and bracket Hard disk Hard disk bracket Cooling fan The main units have one cooling fan. The expansion unit has two cooling fans. See the figure Cooling fan on page 52. Installation and Maintenance Guide

52 52 Chapter 2 Introducing the Avaya BCM50 hardware Figure 24 Cooling fan fan connector The cooling fan mounts in the back of the Avaya BCM50 enclosure. For information about how to install or replace the cooling fan, see Replacing an internal component on page 193. RJ-21 telephony connector Use the RJ-21 telephony connector to connect a 25-pair (RJ-21) cable to the main unit. Then use these 25 pairs of wires to connect to the following telephony devices (see RJ-21 telephony connector wiring chart on page 211): Four analog lines (standard main units only) Use these connections for analog trunks from the Public Switched Telephone Network (PSTN). The four analog lines on the RJ-21 telephony connector are not available on the BRI series (b-series) main units. Four analog telephones Use these connections for analog telephony devices such as single-line telephones, fax machines, and modems. Auxiliary ringer Use this connection for an auxiliary ringer (customer supplied). The Avaya BCM50 system uses the auxiliary ringer to control the cadence of an auxiliary ringer. You must use this output in a low-current, low-voltage application only. Do not use this output for switching the auxiliary ringer directly. Page output Use this connection to connect an internally generated voice-paging signal to an external paging amplifier (customer supplied). Page relay When you use the page output to connect an external paging amplifier, you also use the page relay. The page relay connects to a floating relay contact pair. The Avaya BCM50 system uses the page relay to control the external paging amplifier. NN

53 Chapter 2 Introducing the Avaya BCM50 hardware 53 Music input Use the Music input to connect an external music source that supplies a signal to held lines (music on hold) or telephone speakers (background music). The input source can be any available radio or music source approved for connection to the network. If you use this connection, do not use the Music input jack on the main unit faceplate. Twelve digital telephones Use these connections for digital telephones. For a list of digital telephones that are compatible with the Avaya BCM50 system, see the Telephony Device Installation Guide. Warning: External equipment connected to the auxiliary ringer, page relay, page output, and music-on-hold interfaces must use safety extra low voltage (SELV). All four interfaces are SELV and the external equipment connected to these interfaces must be SELV. If these interfaces are not SELV, you must use external line isolation units (LIU). Note: The analog trunk interfaces and analog telephony device interfaces on the RJ-21 telephony connector are compatible with the North American telephony interface standards only. If your Avaya BCM50 system is in a country that uses a different telephony standard, you must use media bay modules for your analog trunks and media bay modules or ATAs for your analog telephony devices. Router card The BCM50e main unit has a router card that uses an Ethernet interface to connect to a WAN edge device (for example, an external ADSL modem or a cable modem). The BCM50a main unit has a router card that uses an ADSL interface to connect the Avaya BCM50 system to the Internet Service Provider (ISP). For information about replacing the router card, see Replacing an internal component on page 193. Field-replaceable units The table Field-replaceable units on page 54 and the table Media bay modules on page 54 provide a list of field-replaceable units (FRU) and media bay modules (MBM) for the Avaya BCM50 system. Use these tables as references when you need to order, replace, or install hardware components. The tables provide references to the component descriptions and installation procedures. Note: The product engineering code (PEC) can change over time; consult the catalog for the latest information. Installation and Maintenance Guide

54 54 Chapter 2 Introducing the Avaya BCM50 hardware Table 6 Field-replaceable units Component description FRU Description Replacement procedure Router card with Ethernet connector Router card Replacing an internal component Router card with ADSL interface Router card Replacing an internal component Hard disk, programmed Hard disk Replacing an internal component Power supply Power supply Replacing a power supply Cooling fan Cooling fan Replacing an internal component Table 7 Media bay modules Component description FRU Description Installation procedure 4x16 MBM 4x16 media bay module To install an MBM Analog DID Analog direct inward dialing media To install an MBM bay module ASM8 MBM Analog station media bay modules To install an MBM BRIM MBM Basic rate interface media bay To install an MBM module DSM16+ MBM Digital station media bay module To install an MBM DSM32+ MBM Digital station media bay module To install an MBM DTM MBM The table Trunk MBMs on page 39 lists the types of trunk media bay modules that are available for the Avaya BCM50 system. Digital trunk media bay module To install an MBM G4x16/G8x16 MBM G4x16 and G8x16 media bay To install an MBM module GASM MBM Analog station media bay modules To install an MBM GATM4/GATM8 MBM Global Analog Trunk Module To install an MBM Accessories You can use the following accessories with the Avaya BCM50 system: Station auxiliary power supply (SAPS) provides power for the central answering position (CAP) when you connect the 7316E to five or more KIMs. You can also extend the loop length between a telephone or terminal and the BCM50 system from 1000 to 2600 feet. You must use a dedicated cable to connect the two locations. Analog Terminal Adapter 2 (ATA2) converts digital signals to analog signals to allow communication with analog devices such as fax machines, modems, and answering machines. The ATA2 supports a maximum transmission rate of 28.8 Kb/s. With a single-line telephone, the ATA2 supports a long-loop configuration. NN

55 Chapter 3 Viewing the Avaya BCM50 system LEDs 55 Chapter 3 Viewing the Avaya BCM50 system LEDs This section describes the Avaya Business Communications Manager 50 (BCM50) system LEDs including Avaya BCM50 main unit, expansion unit, and media bay module (MBM) LEDs. For information about the BCM50 system LEDs: System status LEDs on page 55 LAN port LEDs on page 57 ADSL router LEDs (BCM50a and BCM50ba only) on page 58 Ethernet router LEDs (BCM50e and BCM50be only) on page 59 BRI port LEDs on main unit (BRI series only) on page 61 Media bay module LEDs (expansion units only) on page 61 DTM LEDs on page 62 BRIM LEDs on page 63 System status LEDs The two system status LEDs on the Avaya BCM50 main units (BCM50, BCM50a, BCM50e, BCM50b, BCM50ba, and BCM50be) show the current state of the BCM50 system. You can view the system status LEDs on the faceplate and on the top of the main unit. See the figure Location of system status LEDs on a main unit on page 56. The bottom LED is the power LED, and the top LED is the status LED. Under normal operating conditions, both LEDs are solid green. Installation and Maintenance Guide

56 56 Chapter 3 Viewing the Avaya BCM50 system LEDs Figure 25 Location of system status LEDs on a main unit Status LED Power LED The table System status LED states and descriptions on page 56 describes the meaning of the system status LEDs after the system boots up and is in service. Table 8 System status LED states and descriptions Power Status Description LED states seen during Start up sequence Solid yellow Solid yellow Power applied to system Solid yellow Off Power on self test (POST). Lasts for 9 seconds. Solid yellow Solid yellow System initializing (lasts 14 seconds). Solid green Solid yellow Kernel initialization (lasts 8 seconds) or Safe OS. Solid green Blink green Services initializing (lasts 1 minute). Solid green Solid green Normal operation. Solid green Solid red Services initialization failed. LED states seen during Safe Mode start up sequence Solid red Solid green System running with factory default settings enabled. Solid red Solid red System running in Software Reset mode. Solid red Blink yellow System running in Configuration Reset mode. LED states seen during shut down sequence or failure Solid green Blink yellow Graceful shutdown in progress. Off Solid yellow Graceful shutdown completed. Solid red Blink yellow Overheat detected. Thermal shutdown completed. NN

57 Chapter 3 Viewing the Avaya BCM50 system LEDs 57 Table 8 System status LED states and descriptions Power Status Description Solid red Solid red Power spike or Rail power fluctuation detected. Blink red Solid red Rail power fluctuation. Power Monitor Shutdown completed. Solid yellow Solid red Power spike shutdown completed (temperature and Rail power ok). Off Off No power, system is shut down (power cable is disconnected). Start-up Profile LED states (seen only during initial system install or staging) Blink Yellow Blink Yellow Start-up Profile executing. Solid Green Solid Green Start-up Profile successfully applied. Blink Yellow Blink Red Start-up Profile failure. Solid Green Blink Yellow Waiting for user input on Multi-Image Hard Drive CLI Solid Red Solid Red Installation of BCM image in progress (multi-image hard drive) Solid Red Blink Red Error during Installation (multi-image hard drive) LAN port LEDs Each LAN port on the main unit and expansion unit has two LEDs. These LEDs indicate the status of the connection for that LAN port. The figure LAN port LED locations on page 58 shows the location of these LEDs on the main units and expansion unit. Note: The expansion ports on the main unit also function as LAN ports. The expansion port LEDs indicate LAN activity only. The LEDs do not indicate expansion unit presence. The LEDs do not light. Installation and Maintenance Guide

58 58 Chapter 3 Viewing the Avaya BCM50 system LEDs Figure 26 LAN port LED locations LAN port Expansion port LAN port LEDs Router card LAN ports LAN ports Expansion/ LAN ports The table LAN port and expansion port LED indicators on page 58 describes the possible LED states for the LAN ports LEDs. Table 9 LAN port and expansion port LED indicators LED Status Description Yellow On The LAN port is operating at 10 Mb/s. Green On The LAN port is operating at 100 Mb/s. Both LEDs Off No connection. Any LED Flashing The LAN port is sending or receiving network data. The frequency of the flashes increases with increased traffic. ADSL router LEDs (BCM50a and BCM50ba only) The three ADSL router LEDs on the faceplate of the Avaya BCM50a and Avaya BCM50ba main units monitor router status, data, and DSL. The figure ADSL router LEDs on the BCM50a and BCM50ba main units (BCM50a shown) on page 59 shows the location of the three ADSL router LEDs. NN

59 Chapter 3 Viewing the Avaya BCM50 system LEDs 59 Figure 27 ADSL router LEDs on the BCM50a and BCM50ba main units (BCM50a shown) Router status Data DSL The table ADSL router LED descriptions on page 59 describes the possible ADSL router LED states. Table 10 ADSL router LED descriptions LED Status Description Router status Data DSL On Off Flashing Flashing Off On Off Flashing The router card is functioning properly. The router card is not ready or malfunctioned. The router card is rebooting. The router card is sending or receiving data through the WAN port. The router card is not sending or receiving data through the WAN port. The router card is linked successfully to a digital subscriber line access multiplexer (DSLAM). The DSL link is not functioning. The router card is initializing the DSL line. Ethernet router LEDs (BCM50e and BCM50be only) The three Ethernet router LEDs on the Avaya BCM50e and Avaya BCM50be main units monitor the router status and the WAN port. The figure Ethernet router LEDs on the BCM50e and BCM50be main units (BCM50e shown) on page 60 shows the location of the three Ethernet router LEDs. Installation and Maintenance Guide

60 60 Chapter 3 Viewing the Avaya BCM50 system LEDs Figure 28 Ethernet router LEDs on the BCM50e and BCM50be main units (BCM50e shown) Router status WAN port LEDs WAN port LEDs The table LAN port LED indicators on page 60 describes the possible Ethernet router LED states. Table 11 LAN port LED indicators LED Status Description On The router card is functioning properly. Router status Off The router card is not ready or malfunctioned. Flashing The router card is rebooting. WAN port yellow On The WAN port is operating at 10 Mb/s. WAN port green On The WAN port is operating at 100 Mb/s. Any WAN port LED Both WAN port LEDs Flashing Off The WAN port is sending or receiving network data. The frequency of the flashes increases with increased traffic. No connection. NN

61 Chapter 3 Viewing the Avaya BCM50 system LEDs 61 BRI port LEDs on main unit (BRI series only) The three BRI port LEDs on the Avaya BCM50b, BCM50ba, and BCM50be main units monitor the BRI port status. The figure Ethernet router LEDs on the BCM50e and BCM50be main units (BCM50e shown) on page 60 shows the location of the BRI ports and LEDs. Figure 29 BRI port LEDs on the BCM50b, BCM50ba, and BCM50be main units (BCM50b shown) BRI ports D channel B channel 1 B channel 2 The table BRI port LED indicators on page 61 describes the possible BRI port LED states. Table 12 BRI port LED indicators LED (channel) Status Description D On (green) D channel is functioning through this BRI port. B1 On (green) B channel 1 is functioning through this BRI port. B2 On (green) B channel 2 is functioning through this BRI port. Media bay module LEDs (expansion units only) The two media bay module (MBM) LEDs on an expansion unit show the power and status of the MBM. The figure MBM LEDs on page 61 shows the location of the (Power) and Status LEDs on an MBM. The power and status LEDs are in the same location on all MBMs. Figure 30 MBM LEDs Power Status Installation and Maintenance Guide

62 62 Chapter 3 Viewing the Avaya BCM50 system LEDs The table MBM LED descriptions on page 62 describes the possible MBM LED states. Table 13 MBM LED descriptions Power Status Description Off Off The MBM has no power, or a failure occurred on the MBM power converter. On Off BCM50 to expansion unit failure or system initialization. On Blinking Hardware is working, but an operational problem exists such as: no link to the main unit is detected frame alignment is lost on messages from the main unit bandwidth not allocated MBM is in maintenance state MBM is in download state (GASM, GATM4/GATM8) Blinking Blinking The MBM has power, but a hardware problem exists such as: partial failure of power converter thermal overload fan failure On On The MBM is ready to operate. DTM LEDs The DTM has additional LEDs that are not on most other MBMs. The figure DTM LEDs on page 62 shows the location of the DTM LEDs. Figure 31 DTM LEDs Power LED Status LED In service LED Loopback test LED Receive LEDs Transmit LEDs NN

63 Chapter 3 Viewing the Avaya BCM50 system LEDs 63 The table DTM LED functions on page 63 describes the functions of the DTM LEDs. Table 14 DTM LED functions LED Status Descriptions Power See Media bay module LEDs (expansion units only) for details. Status See Media bay module LEDs (expansion units only) for details. In service Flashing The T1, ETSI, or PRI trunks are out of service because a loopback test is running or the DTM is initializing. Loopback test On A continuity loopback test is running. Receive alarm On A problem with the received digital transmission. This half-duplex link does not work. Receive error On A small error as a result of degraded digital transmission. Possible causes are an ohmic connection, water ingress, or too long a loop. Transmit alarm On The DTM cannot transmit. The DTM sends an alarm indication signal (AIS) to the terminating switch. This half-duplex link does not work. Transmit error On The DTM is sending a remote alarm indication (RAI) carrier failure alarm (CFA) to the terminating switch. If the transmit alarm is not on, this error indicates a far-end or cable problem. All LEDS Flashing The DTM is initializing. BRIM LEDs The BRIM has one additional LED beside each RJ-48C jack. These LEDs are on when the ISDN line is active. The figure BRIM LEDs on page 63 shows the location of the LEDs on a BRIM. Figure 32 BRIM LEDs Power LED Status LED For more information on the power and status LED functions, see Media bay module LEDs (expansion units only) on page 61. Installation and Maintenance Guide

64 64 Chapter 3 Viewing the Avaya BCM50 system LEDs NN

65 Chapter 4 Determining DHCP server configuration and IP address 65 Chapter 4 Determining DHCP server configuration and IP address Each main unit has a dynamic host configuration protocol (DHCP) server. This DHCP server supplies Avaya IP Deskphones and client computers with IP addresses and connection information. If the main unit has no integrated router, then you can configure the DHCP server using Business Element Manager. If the main unit has an integrated router, then you can activate either the DHCP server on the main unit or the DHCP server on the integrated router. If you want to use the DHCP server on the main unit, you must first disable the DHCP server on the integrated router. For more information about configuring the DHCP server, see the procedure To configure DHCP server settings on page 139. The Avaya Business Communications Manager 50 (Avaya BCM50) system can have a main unit with or without an integrated router: Avaya BCM50 and Avaya BCM50b main units (no integrated router) on page 65 BCM50a, BCM50ba, BCM50e, and BCM50be main units (with integrated router) on page 66 Avaya BCM50 and Avaya BCM50b main units (no integrated router) By default, the main unit is configured with a dynamic IP address, which means the IP configuration is received from a DHCP server. The BCM50 and BCM50b main units can have two DHCP server configurations: If an external DHCP server is not present on page 65 If an external DHCP server is present on page 66 If an external DHCP server is not present If an external DHCP server is not present, then the main unit uses the following default IP configuration: IP address: Subnet mask: Gateway: Installation and Maintenance Guide

66 66 Chapter 4 Determining DHCP server configuration and IP address The DHCP server on the main unit supplies IP configuration information for all IP devices (PCs and IP Deskphones). The DHCP server also supplies specific connection information to the IP Deskphones. If an external DHCP server is present Warning: The DHCP server on the main unit is enabled (IP Deskphones only) by default. If your network already contains a DHCP server, then disable the DHCP server on the main unit. For more information about disabling the DHCP server on the main unit, see the procedure To configure DHCP server settings on page 139. If an external DHCP is present, then the Avaya BCM50 system uses the IP configuration supplied by the external DHCP server. In this case, the DHCP server on the main unit supplies only IP Deskpones with IP configuration information. The DHCP server on the main unit does not supply any other devices with IP settings. This means that the administrator need not set up the external DHCP server to supply configuration settings to the IP Deskphones. The DHCP server on the main unit must configure a range of IP addresses to supply to the IP Deskphones. The DHCP server uses the top 20 percent of a subnet. For example, if the external DHCP server supplies the IP address (subnet mask is ) to the Avaya BCM50, then the BCM50 DHCP server reserves the range to You can verify and change this default range using Business Element Manager. The administrator must ensure that this range agrees with the network configuration the external DHCP server does not use the range. BCM50a, BCM50ba, BCM50e, and BCM50be main units (with integrated router) You can select the DHCP server option to use with the Avaya BCM50 integrated router main units. You can select to use the integrated router or you can disable the integrated router and use the DHCP server that is on the main unit. Select the DHCP server option through Business Element Manager (Configuration > Data Services > DHCP Server > General Settings tab). If you select the standard DHCP server on the main unit, you must first disable the DHCP server on the integrated router. You can then configure the DHCP server functionality in the same way as a non-router version. If you select the DHCP server on the integrated router you can configure the router using the router WebGUI tool. By default, the integrated router is selected and you configure the BCM50a, BCM50ba, BCM50e, and BCM50be main units with a dynamic IP address, meaning that these units request an IP configuration from a DHCP server. Because the integrated router has a DHCP server, this DHCP server responds to the request. NN

67 Chapter 4 Determining DHCP server configuration and IP address 67 By default, the router LAN IP address is , and the IP address assigned to the Avaya BCM50 system is the first IP address in the DHCP pool. If the DHCP pool starts at , then the BCM50 is even though the router is Therefore, the Avaya BCM50 system receives the IP address (subnet mask is ) from the DHCP server on the integrated router. The DHCP server on the integrated router supplies the information (primary and secondary TPS server information, VLAN IDs) to the IP Deskphones enabling the phones to connect to the BCM50. If the IP address of the integrated router changes, then the IP address reserved for the BCM50 automatically changes. The DHCP server on the integrated router automatically updates the S1 and S2 IP address. For more information about configuring a DHCP server for your Avaya BCM50 main unit, see the procedure To configure DHCP server settings on page 139. Installation and Maintenance Guide

68 68 Chapter 4 Determining DHCP server configuration and IP address NN

69 Chapter 5 Installing the Avaya BCM50 system Chapter 5 Installing the Avaya BCM50 system 69 To install an Avaya Business Communications Manager 50 (Avaya BCM50) system, you must install an Avaya BCM50 main unit, any expansion units required, and the telephony components. The figure BCM50 installation overview on page 69 and the table BCM50 installation overview on page 70 provide an overview of the installation process. Figure 33 BCM50 installation overview Installation and Maintenance Guide

70 70 Chapter 5 Installing the Avaya BCM50 system Table 15 BCM50 installation overview (Sheet 1 of 2) Tasks Description Refer to Prepare for installation Get required equipment and tools Inspect the components Install the main unit Inspect the components Install a media bay module (MBM) Install an expansion unit Connect the cables Verify these requirements: environmental electrical site telephony wiring Ensure you have these items: basic hardware optional equipment other hardware and tools Verify that the main unit box contains all the required components in good condition. Mount the main unit using these options: in an equipment rack with a rack-mount shelf (optional patch panel) on a wall with a wall-mount bracket (optional wiring field card) on a desktop Verify that the expansion unit box contains all the required components in good condition. Follow these steps to install an MBM: set the MBM dip switches to factory default insert the MBM into the expansion unit Mount the expansion unit using the same option as the main unit: in an equipment rack with a rack-mount shelf (optional patch panel) on a wall with a wall-mount bracket (optional wiring field card) on a desktop on top of another unit (not for wall-mount option) Connect the cables between these items: main unit to expansion unit (if required) power supply to units (with and without a UPS) lines and extensions to the RJ-21 telephony connector (optional patch panel or WFC) lines and extensions to the MBMs auxiliary equipment to the RJ-21 telephony connector (optional patch panel or WFC) Checking the installation prerequisites on page 73 System equipment, supplies, and tools on page 75 Unpacking the main unit on page 78 Installing the main unit on page 77 Unpacking the expansion unit on page 93 Verifying the media bay module switch settings on page 93 Installing the expansion unit on page 98 Connecting the cables to the Avaya BCM50 system on page 99 NN

71 Chapter 5 Installing the Avaya BCM50 system 71 Table 15 BCM50 installation overview (Sheet 2 of 2) Tasks Description Refer to Install telephones and peripherals Install an ATA2 You can install these telephones: System telephones Emergency telephone IP Deskphones Avaya 7406 cordless system Perform these steps to install an ATA2: connect the ATA2 mount the ATA2 test insertion loss measurement configure the ATA2 Installing telephones and peripherals on page 115 Installing the analog terminal adapter on page 117 Installation and Maintenance Guide

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73 Chapter 6 Checking the installation prerequisites 73 Chapter 6 Checking the installation prerequisites Before you install a main unit or expansion unit, perform the following tasks: Determine the location for the Avaya Business Communications Manager 50 (Avaya BCM50) units, telephones, and other equipment based on space and electrical requirements. Order the required trunks from the central office. Ensure that you have all the equipment and supplies you need to install the system. For information about Avaya BCM50 installation prerequisites: Environmental requirements on page 73 Electrical requirements on page 73 Site telephony wiring requirements on page 74 System equipment, supplies, and tools on page 75 Environmental requirements Ensure you meet the installation environmental requirements. The installation area must be: a minimum of 4 m (13 ft.) from equipment such as photocopiers, electrical motors, and other equipment that produces electromagnetic, radio frequency, and electrostatic interference within 1.5 m (5 ft.) of a three-wire grounded electrical outlet clean, dry, well ventilated, and free of traffic and excess dust within the temperature range of 5 C and 50 C (40 F and 120 F) from 20% to 80% non condensing relative humidity structurally strong and with enough space to support the BCM50 units a minimum of 46 cm (18 in.) from the floor Note: The installation area must be of sufficient height from the floor to prevent water damage. Electrical requirements Ensure you meet the following electrical requirements: Power must be supplied from a non switched, unobstructed outlet within 1.5 m (5 ft.) of the Avaya BCM50 units. The supplied power must be a dedicated 110 V to 120 V AC nominal (or 220 V to 240 V AC nominal), 50 to 60 Hz, 15 A minimum service with a third-wire safety ground. The third-wire safety ground provides shock protection and prevents electromagnetic interference. Installation and Maintenance Guide

74 74 Chapter 6 Checking the installation prerequisites Danger: Risk of electric shock The safety of this product requires connection to an outlet with a third-wire ground. Use only with the supplied Avaya BCM50 power supply and a three-wire power outlet. Caution: Check ground connections Ensure that the electrical ground connections of the power utility, telephone lines, and internal metal water pipe system, if present, are connected. If these ground connections are not connected, contact the appropriate electrical inspection authority. Do not try to make the connections yourself. You can connect the power supply to a power bar. The total length of the power cables from the power supply to the electrical outlet (including power bar) must not exceed 2 m (6.5 ft.). You must use a power bar approved by an appropriate National Test Body, with a third-wire ground. Avaya recommends that you do not use an extension cord between the power supply and the power bar or between the power bar and the electrical outlet. Site telephony wiring requirements The following sections describe the requirements for wiring digital telephony devices (digital loop) and analog telephony devices (analog loop) to the Avaya BCM50 system: Digital loop on page 74 Analog loop on page 74 Digital loop You must meet the following parameters for a digital loop: one, two, or three twisted-pair cables per telephone DC loop resistance of less than 64 cable length (0.5 mm or 24-AWG) less than 300 m (975 ft.) use of a station auxiliary power supply (SAPS) for loops 300 m (975 ft.) to 1200 m (3900 ft.). In North America, the SAPS must be a CSA- or UL-approved Class 2 power source. In Europe, the SAPS must be a Class II power source and CE marked. no bridge taps Analog loop You must meet the following parameters for an analog loop: maximum DC loop resistance of 208 maximum cable length (0.5 mm or 24-AWG) of 1220 m (4000 ft.) NN

75 Chapter 6 Checking the installation prerequisites 75 System equipment, supplies, and tools For the equipment required to install the Avaya BCM50 system: Basic hardware on page 75 Optional equipment on page 75 Other hardware and tools on page 75 Basic hardware The Avaya BCM50 system comprises a combination of the following hardware: main unit: BCM50, BCM50a, BCM50e, BCM50b, BCM50ba, or BCM50be expansion unit media bay module (MBM) telephones cabling for connections between hardware units You can connect a maximum of two expansion units to a BCM50 system. Each expansion unit can contain one MBM. Note: You require keycodes for some hardware to function. Optional equipment You can add the following equipment to the Avaya BCM50 system to support specific requirements beyond the basic hardware: station auxiliary power supply (SAPS) analog terminal adapter 2 (ATA2) if you connect analog equipment to a digital extension line uninterruptable power supply (UPS) USB hub (required if the system uses a UPS) Other hardware and tools You need the following equipment to install a Avaya BCM50 unit: mounting hardware (either a rack-mount shelf, a wall-mount bracket per unit, or four rubber feet per unit) Phillips #2 screwdriver flat blade screwdriver pliers antistatic grounding strap punch-down tool Installation and Maintenance Guide

76 76 Chapter 6 Checking the installation prerequisites surge protector (recommended) cables, 25-pair cable with right-feeding female RJ-21 connectors 3.5-mm mono audio jack (for external music source) NN

77 77 Chapter 7 Installing the main unit This section describes how to install the main unit. You can install the main unit in an equipment rack, on a wall, or on a desktop. The figure Overview of installing the main unit on page 77 shows the steps required to install the main unit. Figure 34 Overview of installing the main unit Installation and Maintenance Guide

78 78 Chapter 7 Installing the main unit For information about installing the main unit: Unpacking the main unit on page 78 Installing the Avaya BCM50 unit in an equipment rack on page 78 Installing the Avaya BCM50 unit on the wall on page 82 Installing the Avaya BCM50 unit on a desktop or shelf on page 87 Unpacking the main unit Open the main unit box and check that you have all of the following components: one main unit (either BCM50, BCM50a, BCM50e, BCM50b, BCM50ba, or BCM50be) one power supply one power supply cable one power supply retention clip four rubber feet one screw to secure the RJ-21 telephony connector one cable tie a documentation CD the Avaya BCM50 Installation Checklist and Quick Start Guide Visually inspect the components for damage during shipping. If you find damage, contact your Avaya sales representative. Installing the Avaya BCM50 unit in an equipment rack You can install an Avaya Business Communications Manager 50 (Avaya BCM50) main unit in a standard 19-inch equipment rack along with your other networking and telecommunications equipment. To rack-mount an Avaya BCM50 unit, you need the optional rack-mount kit (NT9T6325). This kit provides the parts to mount up to four BCM50 units into a standard 19-inch equipment rack. The BCM50 unit mounts into the tabs on the rack-mount shelf. These tabs prevent the unit from sliding around or falling off the shelf. If the BCM50 system includes additional units, you can mount another unit onto a second set of tabs on the rack-mount shelf. You can mount any additional units to tabs on the top of the other units. If you need to better secure a BCM50 unit, use the screws provided (four per unit) to screw the BCM50 to the rack. This is a hardened installation. For a hardened installation, install only two units per rack do not stack the units. You can also use the optional patch panel to simplify the connections to the BCM50 RJ-21 telephony connector. NN

79 Chapter 7 Installing the main unit 79 Caution: For acceptable environmental conditions before selecting a location for the Avaya BCM50 system, see Checking the installation prerequisites on page 73. Caution: To keep the BCM50 system operating at the optimal internal temperature, keep the top, sides, and rear clear of obstructions and away from the exhaust of other equipment. Place no objects, except another BCM50 unit or a power supply mounting enclosure, on top of the main unit. Use the following procedures to install an Avaya BCM50 unit in a rack: To install the rack-mount shelf in an equipment rack on page 79 To install the Avaya BCM50 unit on the rack-mount shelf on page 80 To install the power supply on the rack-mount shelf on page 89 To install the rack-mount shelf in an equipment rack 1 Determine the location in the rack where you want to install the Avaya BCM50 unit. 2 Position the rack-mount shelf in the rack. 3 Align the holes in the rack-mount shelf with the holes in the equipment rack rails. 4 Fasten the rack-mount shelf to the rack using the four rack screws (supplied with the rack-mount kit). See the figure Fasten the rack-mount shelf to an equipment rack on page Proceed to Installing the Avaya BCM50 unit on the rack-mount shelf on page 80. Figure 35 Fasten the rack-mount shelf to an equipment rack Installation and Maintenance Guide

80 80 Chapter 7 Installing the main unit Installing the Avaya BCM50 unit on the rack-mount shelf The rack-mount shelf has slots molded into its surface to which you attach the Avaya BCM50 units. By attaching the BCM50 units to these slots, you can prevent someone from accidently knocking them off the rack-mount shelf. If you install additional units, you can install a second unit on the shelf beside the first unit. You can install another unit on top of each of the first two units. Avaya recommends a maximum of four units per rack-mount shelf. Select your installation option: To install the Avaya BCM50 unit on the rack-mount shelf on page 80 To install an Avaya BCM50 unit on top of another unit on page 81 To install the Avaya BCM50 unit on the rack-mount shelf 1 Place the Avaya BCM50 unit on the rack so that the feet of the unit are in the depressions in the shelf. 2 Move the unit forward until the feet touch the front side of the depressions. 3 Slide the unit back until the feet click in place on the slots in the depressions. See the figure Attach the units to the rack-mount shelf on page To further secure the unit, use the four self-tapping screws (for plastic) supplied with the rack-mount kit to attach the unit to the rack-mount shelf. Make sure the screw holes in the unit are aligned with the holes in the rack-mount shelf. Then insert the four screws through the holes in the bottom of the shelf and into the screw holes in the bottom of the unit. Caution: Use only the screws supplied with the rack-mount kit (NT9T6325). Do not replace the screws. Other screws can damage the unit. 5 Install the power supply using a method appropriate for your installation. For details about installation options, see Installing the Avaya BCM50 power supply on page 88. NN

81 Chapter 7 Installing the main unit 81 Figure 36 Attach the units to the rack-mount shelf To install an Avaya BCM50 unit on top of another unit 1 Insert the power supply retention clip into the Avaya BCM50 unit. 2 Place the BCM50 unit on top of the other unit. Make sure the feet of the unit are in the slots on the top of the unit and in front of the slots. See the figure BCM50 unit slots and feet on page Slide the unit back until it clicks in place on the slots. 4 Install the power supply using a method appropriate for your installation. For details about installation options, see Installing the Avaya BCM50 power supply on page 88. Figure 37 BCM50 unit slots and feet Slots Feet Installation and Maintenance Guide

82 82 Chapter 7 Installing the main unit Installing the patch panel (optional) Install the optional patch panel in the equipment rack. To install the patch panel 1 Determine the location in the rack where you want to install the patch panel. 2 Position the patch panel in the rack. 3 Align the holes in the patch panel with the holes in the equipment rack rails. 4 Fasten the patch panel to the rack using the four rack screws (supplied with the patch panel). 5 Continue with the procedure To connect the cables to the patch panel (optional) on page 113. Installing the Avaya BCM50 unit on the wall To wall-mount an Avaya BCM50 unit, you need a wall-mount bracket. The wall-mount bracket attaches to the wall, and the BCM50 unit connects to the wall-mount bracket. If the BCM50 system includes additional units, you need a wall-mount bracket for each unit. Each wall-mount bracket includes a cable-management tray that you use to store and organize the cables connected to the BCM50 units. An optional wiring field card simplifies the cable connections for the lines and extensions. If desired you can install an optional plywood backboard 2 cm (3/4 in.) thick. Caution: For acceptable environmental conditions before selecting a location for the BCM50, see Checking the installation prerequisites on page 73. Caution: You must mount Avaya BCM50 units side-by-side on the wall. DO NOT attempt to mount units on top of each other when using the wall-mount option. Caution: To keep the BCM50 operating at the optimal internal temperature, keep the top, sides, and rear clear of obstructions and away from the exhaust of other equipment. Use the following procedures to install the Avaya BCM50 unit on a wall: To install the Avaya BCM50 wall-mount bracket on page 83 To install the Avaya BCM50 unit on the wall-mount bracket on page 84 NN

83 Chapter 7 Installing the main unit 83 To install the Avaya BCM50 wall-mount bracket 1 Use a pencil to mark the location of the plywood backboard on the wall. Use a ruler and a level to make sure that the plywood backboard is level. Note: Avaya recommends the use of a plywood backboard to simplify installing multiple Avaya BCM50 units. However, due to the compact size and light weight of the BCM50 units, a backboard is not required. If you do not use a backboard, use the appropriate wall anchors or ensure the screws are in a stud. 2 Mount the plywood backboard securely to the wall. 3 Place the wall-mount bracket on the backboard and mark the location of the center keyhole-shaped screw hole on the plywood backboard. See the figure Wall-mount bracket on page 83. Figure 38 Wall-mount bracket Attach the wall-mount bracket with 5 screws: Two screws mount through the cable trough (open the cable-management door). Three screws mount as shown in the figure Note: When you use three screws, Avaya recommends installing the screws in the three holes labeled 1 or the three holes labeled 2. 4 Prepare the wall-mount bracket by removing the alignment tabs: If this is the only unit in the Avaya BCM50 system, remove the alignment tabs on the right side of the wall-mount bracket. If this is the last unit on a BCM50 system with multiple units, remove the alignment tabs on the left side of the wall-mount bracket. Installation and Maintenance Guide

84 84 Chapter 7 Installing the main unit Place the additional wall-mount bracket on the backboard on the right side of the existing wall-mount bracket. Use the alignment tabs to ensure the two wall-mount brackets are properly aligned. If these options do not meet your requirements, other options are available. For example, you can route the Amphenol connector cable to the left of the unit, or you can route the cable straight down the wall. 5 Attach the wall-mount bracket with five #8 x 2 cm (#8 x 0.75 in.) round-head wood screws: a b c d Install one screw in the backboard. Do not tighten the screw head against the backboard. Leave approximately 0.5 cm (0.25 in.) of the screw exposed from the backboard. Hang the wall-mount bracket on the mounting screw. Use a level to make sure the wall-mount bracket is level. Install two screws into the screw holes in the wall-mount bracket. See the figure Wall-mount bracket on page 83. e Tighten the wood screws against the wall-mount bracket. f Open the cable-management door. g Install two screws into the screw holes in the cable trough. 6 If the Avaya BCM50 system has only one unit, go to the procedure To install the Avaya BCM50 unit on the wall-mount bracket on page 84. If the BCM50 system has more than one unit, repeat steps 3 to 6 for each wall-mount bracket. 7 Go to the procedure To install the Avaya BCM50 unit on the wall-mount bracket on page 84. To install the Avaya BCM50 unit on the wall-mount bracket 1 Insert the power supply retention clip into the BCM50 unit. 2 Slide the wall-mount lock fully to the right (unlock position). See the figure Wall-mount lock in unlock position on page 84. Figure 39 Wall-mount lock in unlock position NN

85 Chapter 7 Installing the main unit 85 3 Align the feet on the BCM50 unit with the four holes in the wall-mount bracket. See the figure Attach the BCM50 unit to the wall-mount bracket on page 85. Figure 40 Attach the BCM50 unit to the wall-mount bracket 4 Press the unit against the wall-mount bracket and slide the unit down until it clicks in place. 5 Slide the wall-mount lock to the left (lock position). See the figure Wall-mount lock in lock position on page 85. Figure 41 Wall-mount lock in lock position 6 Use the supplied screw to secure the wall-mount lock in position. Installation and Maintenance Guide

86 86 Chapter 7 Installing the main unit 7 Repeat steps 1 to 6 for each additional BCM50 unit you install. 8 Install the power supply using a method appropriate for your installation. For details about installation options, see Installing the Avaya BCM50 power supply on page 88. Installing the wiring field card (optional) Install the optional wiring field card (WFC) in the cable-management tray of the main unit. To install the WFC 1 Clear the WFC installation area of all cables. 2 Place the WFC in the installation area with the 50-pin header at the top. 3 Slide the WFC down until it is at the bottom of the installation area and held in place by the three clips. See the figure Slide in the WFC on page 86. Figure 42 Slide in the WFC 4 Press the WFC firmly at the top left corner, center, and right tabs. The WFC snaps into place. See the figure Snap the WFC into place on page 86. Figure 43 Snap the WFC into place NN

87 Chapter 7 Installing the main unit 87 5 Optional Install the three screws to secure the WFC in place. 6 Continue with the procedure To connect the cables to the wiring field card (optional) on page 113. Installing the Avaya BCM50 unit on a desktop or shelf To mount an Avaya BCM50 unit on a desktop or shelf, attach the supplied rubber feet to the bottom of the unit. If the BCM50 system includes additional units, you can set the additional units beside, or stack them on top of, the first unit. If you are mounting the additional units beside the first unit, attach the supplied rubber feet to the bottom of each unit. If you are stacking the additional units on top of the first unit, mount each unit into the tabs on top of another unit. Caution: For acceptable environmental conditions before selecting a location for the Avaya BCM50 system, see Checking the installation prerequisites on page 73. Note: To keep the Avaya BCM50 unit operating at the optimal internal temperature, keep the top, sides, and rear clear of obstructions and away from the exhaust of other equipment. Place no objects, except another BCM50 unit or a power supply mounting enclosure, on top of the main unit. To install the Avaya BCM50 unit on a desktop or shelf To install the BCM50 unit on a desktop or shelf: 1 Insert the power supply retention clip into the BCM50 unit. 2 Attach the four self-adhesive rubber feet to the bottom of the BCM50 unit by peeling off the paper backing and placing the feet on the unit as indicated in the figure Location for feet on the bottom of the BCM50 unit on page 88. Installation and Maintenance Guide

88 88 Chapter 7 Installing the main unit Figure 44 Location for feet on the bottom of the BCM50 unit Attach feet here 3 Position the BCM50 unit on a table or shelf. Make sure you leave enough space around the unit for ventilation and access to the cables. 4 If the BCM50 system has additional units, you can install the other units on top of, or beside, the existing BCM50 unit. To install the additional units beside the existing unit, repeat steps 1 to 3 for each unit. To install the additional units on top of the existing unit, see the procedure To install an Avaya BCM50 unit on top of another unit on page Install the power supply using a method appropriate for your installation. For details about installation options, see Installing the Avaya BCM50 power supply on page 88. Installing the Avaya BCM50 power supply There are several different ways to install a power supply. Select the method that works best for your type of installation. The power supply must be within 1.5 m (5 feet) of the BCM50 unit and within 1.5 m (5 feet) of the AC power outlet (wall outlet or UPS). Note: Do not stack more than one Avaya BCM50 unit or power supply mounting enclosure on top of a first unit. For a rackmount installation you can install the power supply directly onto the rackmount shelf or you can use the power supply mounting enclosure. For a wallmount installation, you can use the power supply mounting enclosure (for up to three power supplies) or a single power supply mounting bracket (for a single power supply). For a desktop installation, you can mount them directly to the desk or you can use the power supply mounting enclosure (for up to three power supplies). NN

89 Chapter 7 Installing the main unit 89 To install the power supply on the rack-mount shelf 1 Place the power supply behind the Avaya BCM50 units on the back of the rack-mount shelf. Make sure the power supply is on its side with the label facing the back of the shelf. 2 Use two cable ties to secure the power supply to the rack-mount shelf. 3 Repeat steps 1 and 2 for each power supply you mount. To install the power supply on the desktop 1 Place the power supply next to the Avaya BCM50 unit on the desktop. The power supply must be within 1.5 m (5 feet) of the BCM50 unit and within 1.5 m (5 feet) of the AC power outlet (wall outlet or UPS). To install a power supply using the power supply mounting enclosure 1 Slide the Avaya BCM50 power supplies into the power supply mounting enclosure. 2 Mount the power supply mounting enclosure in the same manner as your other BCM50 units (in a rack, on a wall, or on a destop). For more detailed installation instructions for the power supply mounting enclosure, see the Avaya BCM50 Power Supply Mounting Enclosure (N ). To install a power supply using the single power supply mounting bracket 1 If you want to install one power supply only, use the single power supply mounting bracket. 2 Attach the single power supply mounting bracket on the wall next to your Avaya BCM50 system. 3 Snap the power supply into the power supply mounting bracket. For more detailed installation instructions for the power supply mounting bracket, see the Avaya BCM50 Single Power Supply Mounting Bracket (N ). Next step If you install an expansion unit, proceed to Installing an expansion unit on page 91. Otherwise, proceed to Connecting the cables to the Avaya BCM50 system on page 99. Installation and Maintenance Guide

90 90 Chapter 7 Installing the main unit NN

91 Chapter 8 Installing an expansion unit 91 Chapter 8 Installing an expansion unit Adding an expansion unit increases the capacity of your Avaya Business Communications Manager 50 (Avaya BCM50) system by providing a method of adding a media bay module (MBM). Each MBM you add increases the number of public switched telephone network (PSTN) trunks or extensions that you can connect to the Avaya BCM50 system. The figure Overview of installing a expansion unit on page 92 shows the steps required to install the expansion unit. Installation and Maintenance Guide

92 92 Chapter 8 Installing an expansion unit Figure 45 Overview of installing a expansion unit For information about installing an expansion unit: Unpacking the expansion unit on page 93 Verifying the media bay module switch settings on page 93 Installing a media bay module in an expansion unit on page 97 Installing the expansion unit on page 98 NN

93 Chapter 8 Installing an expansion unit 93 Unpacking the expansion unit Open the expansion unit box and remove all the components. Check that the box contains the following components: one expansion unit one expansion unit power supply one power supply cable one expansion cable (shielded Ethernet cable) one power supply retention clip four rubber feet Visually inspect the components for damage during shipping. If you find damage, contact your Avaya representative. Warning: Make sure the power supply to the expansion unit is disconnected before inserting or removing an MBM. Verifying the media bay module switch settings Each MBM has dip switches on the back or underside of the module. See the figure Switches on the media bay module (not applicable for GASM or GATM) on page 94. Installation and Maintenance Guide

94 94 Chapter 8 Installing an expansion unit Figure 46 Switches on the media bay module (not applicable for GASM or GATM) Underside of MBM Off On dip switches On Top of MBM Back of MBM Off Rear view of MBM Note: The GASM and GATM MBMs have a dip switch configuration different from that shown in the figure Switches on the media bay module (not applicable for GASM or GATM) on page 94. For more information, see the procedure To set GASM dip switches on page 95 and the procedure To set GATM dip switches on page 96. Verify that the dip switches for your MBMs are in the default factory positions. If you install a DTM, ADID4, ADID8, BRIM, 4x16, DSM16, DSM32, or ASM8, ensure that all the switches are on, which is the default setting for the MBM switches. After you set the switches, proceed to Installing a media bay module in an expansion unit on page 97. NN

95 Chapter 8 Installing an expansion unit 95 To set G4x16 or G8x16 dip switches 1 Set the Module Select dip switches to on (up). See the figure G4x16/G8x16 dip switch location on page Set the Mode/Country Select dip switches to off (down); this setting allows the MBM to automatically download the country profile settings. Figure 47 G4x16/G8x16 dip switch location Rear of MBM ON OFF Module Select ON OFF Mode/Country Select For information about line and DN settings, see the table G4x16/G8x16 lines and DNs settings on page 95. Table 16 G4x16/G8x16 lines and DNs settings Expansion unit Module Card Lines DNs (G4X16) (G8x16) (G4X16) (G8X16) To set GASM dip switches 1 For the dip switches on the left side at the rear of the module, set all switches to on. 2 For the dip switches on the right side at the rear of the module, set the switches according to the table GASM dip switch settings (switch 1 3) on page 95 and the table GASM dip switch settings (switch 4 8) on page 96. Table 17 GASM dip switch settings (switch 1 3) Switch Description Setting Switch 1 Firmware download capability OFF Standard mode (firmware downloading not supported) ON Enhanced mode (firmware downloading supported) Switch 2 Switch 3 Set when the firmware is downloaded from the BCM50 (for enhanced mode only) Enable or disable echo cancellation OFF if you want the GASM to download the firmware when the firmware version in the BCM50 is different from the version in the GASM (default) ON if you want the GASM to download the firmware whenever a cold start is performed for the BCM50 OFF Enables echo cancellation (default) ON Disables echo cancellation Installation and Maintenance Guide

96 96 Chapter 8 Installing an expansion unit Table 18 GASM dip switch settings (switch 4 8) Switches 4 to 8 select the region for the GASM as follows: Switch 4 Switch 5 Switch 6 Switch 7 Switch 8 North America OFF OFF OFF OFF OFF United Kingdom OFF OFF OFF OFF ON Australia OFF OFF OFF ON OFF Poland OFF OFF OFF ON ON 3 After you set the switches, proceed to Installing a media bay module in an expansion unit on page 97. To set GATM dip switches 1 For the dip switches on the left side at the rear of the module, set all switches to on. 2 For the dip switches on the right side at the rear of the module (country profile switches), set all switches to off. The GATM downloads the country profiles automatically. 3 After you set the switches, proceed to Installing a media bay module in an expansion unit on page 97. NN

97 Chapter 8 Installing an expansion unit 97 Installing a media bay module in an expansion unit Warning: Risk of shock. Only qualified telecommunications service personnel are permitted to service this equipment. Ensure the Avaya BCM system is unplugged from the power socket and that any telephone or network cables are unplugged before opening. The MBMs have been safety-approved for installation into the Avaya BCM system. It is the responsibility of the installer and user to ensure that installation of the hardware does not compromise existing safety approvals or local electrical code regulations for telecommunications equipment and wiring installation. Do not connect the digital station ports of the DSM16+, DSM32+, or Combination MBMs to the PSTN. Only approved digital phone sets or peripheral devices can connect to the DSM16+, DSM32+, and Combination MBMs. Warning: Digital Station ports DSM16+, DSM32+, and Analog Station ports GASM8 must not be connected to exposed plant. This includes Digital Station ports residing on the Combination MBMs G4x16 and G8x16. Use only proprietary Avaya Digital Station Sets for connection to digital ports and agency approved Analog devices for connection to the Analog Station ports. The digital station ports of the Combination MBMs must not be connected to exposed plant Follow this procedure to install a media bay module (MBM). To install an MBM 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface. 2 With the face of the MBM toward you, insert the MBM into the expansion unit. 3 Push the MBM completely into the expansion unit. You hear a click when the MBM is firmly seated in the expansion unit. The MBM must be configured for it to function. For information about configuring an MBM, see the procedure To configure the MBM(s) on page Proceed with Installing the expansion unit on page 98. Installation and Maintenance Guide

98 98 Chapter 8 Installing an expansion unit Installing the expansion unit Make sure that the expansion unit is installed close enough to the main unit so that the supplied expansion cable can be connected between the expansion unit and main unit. The expansion unit can be mounted in a rack, on a wall, or on a desktop. Typically, the expansion unit is mounted in the same way as the main unit. Use one of the following procedures to mount the expansion unit: Installing the Avaya BCM50 unit in an equipment rack on page 78 Installing the Avaya BCM50 unit on the wall on page 82 Installing the Avaya BCM50 unit on a desktop or shelf on page 87 Next step If you install a second expansion unit on the system, repeat the procedures in this section for the second expansion unit. After you install the expansion unit, proceed to Connecting the cables to the Avaya BCM50 system on page 99. NN

99 Chapter 9 Connecting the cables to the Avaya BCM50 system 99 Chapter 9 Connecting the cables to the Avaya BCM50 system This section describes how to connect the telephone lines, telephony devices, and power to the Avaya Business Communications Manager (Avaya BCM50) system. The figure Overview of connecting cables to the BCM50 system on page 99 shows the steps required to connect the cables to the Avaya BCM50 system. Figure 48 Overview of connecting cables to the BCM50 system Installation and Maintenance Guide

100 100 Chapter 9 Connecting the cables to the Avaya BCM50 system For information about connecting the cables to the Avaya BCM50 system: Connecting the expansion unit on page 100 Connecting the power supply on page 102 Connecting the lines and extensions on page 104 Connecting the auxiliary equipment on page 109 Connecting the expansion unit The expansion unit connects to the main unit through the expansion ports on the front of the units. The figure Expansion ports on page 100 shows the location of the expansion ports on the Avaya BCM50 main unit and the expansion unit. Figure 49 Expansion ports Main unit Expansion/LAN (port 2) Expansion/LAN (port 3) Expansion unit Expansion port Note: The expansion unit connected to expansion/lan port 2 on the main unit is designated as Expansion 1 in Business Element Manager, while the expansion unit connected to expansion/lan port 3 is designated as Expansion 2. Use this information to configure the correct media bay module (MBM) in Business Element Manager (see Configuring the media bay module on page 153). NN

101 Chapter 9 Connecting the cables to the Avaya BCM50 system 101 If your Avaya BCM50 system does not have an expansion unit, proceed to Connecting the power supply on page 102. To connect an expansion unit Note: Keycodes are required for the expansion ports to function. If you purchase a keycode for one expansion port only, expansion/lan port 2 (on the left) is active. 1 Locate the expansion cable supplied with the expansion unit. If have no expansion cable, you can use a shielded category 5e-compliant Ethernet cable (maximum length of 10 m). 2 Plug one end of the expansion cable into the expansion port on the expansion unit. 3 Perform one of the following tasks (see the figure Connecting the expansion unit to the BCM50 main unit on page 101): To connect the first expansion unit: Plug the other end of the expansion cable into expansion/lan port 2 on the main unit. This expansion unit is now designated as Expansion 1 in Element Manager. To connect the second expansion unit: Plug the other end of the expansion cable into expansion/lan port 3 on the main unit. This expansion unit is now designated as Expansion 2 in Element Manager. Note: When you plug an expansion unit into the correct port on the main unit, the LEDs on the expansion unit port light, while the LEDs on the main unit port turn off. Figure 50 Connecting the expansion unit to the BCM50 main unit Expansion unit 1 Main unit Expansion unit 2 Buses 5/6 Buses 7/8 Installation and Maintenance Guide

102 102 Chapter 9 Connecting the cables to the Avaya BCM50 system The expansion port you select determines the line and extension numbers of the devices connected to the expansion unit. For the default line and extension numbers, see the table Default line and extension numbers on page 102. If you have a second expansion unit, repeat steps 1 to 3 for the second unit. Table 19 Default line and extension numbers Default extension numbers* Default line numbers* Main unit Digital: Analog: Expansion port Expansion port * The number and type of lines and extensions that are available on the expansion ports are determined by the MBM you install in the expansion unit. Connecting the power supply An uninterruptible power supply (UPS) is an optional device that you connect to your Avaya BCM50 system. The UPS provides battery backup for the BCM50 system to maintain continuous operation during a power interruption or failure. For more information about the UPS, see Uninterruptable power supply on page 50. When connecting a UPS, you must use a USB hub between the UPS and the BCM50 system. Note: For the UPS to function correctly, you must first connect it before you power up the BCM50 system. If you connect a UPS to a running system, the UPS does not function. Note: International (non-north American) users require the power supply adapter cord to connect the power supply to the special power bar. For more information, see Power supply adapter cord (international users) on page 50. The figure Connect a UPS on page 103 shows how to connect the UPS. NN

103 Chapter 9 Connecting the cables to the Avaya BCM50 system 103 Figure 51 Connect a UPS Main unit UPS USB hub USB cable Power supply If your BCM50 system does not have a UPS, continue with the procedure To connect a power supply without a UPS on page 103. To connect a power supply using a UPS 1 Mount the UPS within 1.5 meters (5 ft.) of the Avaya BCM50 units. The UPS must be close enough to the BCM50 units that you can connect the power supply to both the UPS and the BCM50 units. 2 Plug one end of the USB cable into the USB port on the UPS. For information about the location of the ports on the UPS, see the UPS documentation. 3 Plug the other end of the USB cable into the USB hub. 4 Plug one end of the second USB cable into the USB hub. 5 Plug the other end of the second USB cable into the USB port on the main unit. 6 Plug the UPS power cord into the AC power source (wall outlet). 7 Proceed to Connecting the lines and extensions on page 104. To connect a power supply without a UPS 1 Unpack the new power supply. 2 Check the power supply for damage. If you find damage, contact your Avaya representative. Warning: Do not use the power supply if the power supply cord or power supply cable is damaged. 3 Rotate the retention clip so the power outlet is open. 4 Plug the power supply cord into the Avaya BCM50 unit. Note: Use only the power supply that is approved by Avaya for use with the BCM50 units. Installation and Maintenance Guide

104 104 Chapter 9 Connecting the cables to the Avaya BCM50 system 5 Rotate the retention clip so that it locks the power supply cord in place. 6 Plug one end of the power supply cable into the power supply. 7 Plug the other end of the power supply cable into the AC power source (wall outlet). 8 Repeat steps 1 to 6 for each BCM50 unit. Warning: Leakage currents You must reconnect the power cords to a grounded outlet before reconnecting the telephony and data networking cables. 9 Proceed to Connecting the lines and extensions on page 104. Connecting the lines and extensions The telephone lines and extensions connect to the Avaya BCM50 system through an RJ-21 telephony connector on the front of the main unit and to the connectors on the MBM installed in the expansion units. You can also use the optional wiring field card (WFC) to simplify the connection of the lines and extensions to the RJ-21 telephony connector in a wall-mount or desktop-mount installation. For rack-mount installations you can use the optional rack-mount patch panel. For information about connecting lines and extensions: Wiring warnings on page 105 Connecting lines and extensions to the RJ-21 telephony connector on page 106 Connecting telephone lines to the expansion units on page 107 Connecting extensions to the expansion units on page 108 To connect the cables to the wiring field card (optional) on page 113 NN

105 Chapter 9 Connecting the cables to the Avaya BCM50 system 105 Wiring warnings Read the following warnings before you connect any telephone lines or extensions to the Avaya BCM50 system. Warning: Electrical shock warning The MBMs are safety approved for installation into the expansion unit. The installer and user must ensure that installation of the hardware does not compromise existing safety approvals. BEFORE YOU OPEN the main unit or expansion unit, ensure that the network telecommunication cables are unplugged and the unit is disconnected from the AC power source. Station modules: Connect the ports on these modules only to approved digital telephones and peripherals with the proper cables on a protected internal wiring system. Do not connect telephones to wiring that extends to the outside of the building. Read and follow the installation instructions carefully. Warning: Use only qualified persons to service the system. Service personnel with the appropriate training and experience must perform the installation and service of this unit. Service personnel must be aware of the hazards of working with telephony equipment and wiring. They must have experience in techniques that minimize any danger of shock or equipment damage. Warning: Leakage currents Service personnel must be alert to the possibility of high leakage currents becoming available on metal system surfaces during power-line fault events on network lines. These leakage currents normally flow safely to protective earth ground through the power cord. However, if the AC power is unplugged prior to disconnecting the cables from the Avaya BCM50 units, this hazard can occur. System shutdown: You must disconnect the telephony and data networking cables from the system before disconnecting the power cord from a grounded outlet. System startup: You must reconnect the power cords to a grounded outlet before reconnecting the telephony and data networking cables. Installation and Maintenance Guide

106 106 Chapter 9 Connecting the cables to the Avaya BCM50 system Danger: Electrical shock hazards Electrical shock hazards from the telecommunications network and AC mains are possible with this equipment. To minimize risk to service personnel and users, you must connect the Avaya BCM50 system to an outlet with a third-wire ground. In addition, all unused slots must have blank faceplates installed. The covers on all units must be in place after servicing. Connecting lines and extensions to the RJ-21 telephony connector You can connect 4 analog lines, 4 analog extensions, and 12 digital extensions to the RJ-21 telephony connector. If you use the WFC to connect the lines and extensions to the RJ-21 telephony connector, see Installing the wiring field card (optional) on page 86 and the procedure To connect the cables to the wiring field card (optional) on page 113. Warning: If you use the same phone line for both an analog trunk and a DSL line, you must install a DSL filter on the analog trunk to avoid interference with the DSL modem. To connect the lines and extensions 1 Read the warnings in Wiring warnings on page Obtain a 25-pair cable with an RJ-21 connector on one end. 3 Remove the appropriate side breakout from the cable-management door: If this is the first unit on an Avaya BCM50 system with multiple units, remove the side breakout from the right side of the cable-management door. If this is the center unit on a BCM50 system with more than two units, remove the side breakout from both sides of the cable-management door. 4 Plug the RJ-21 connector into the RJ-21 telephony connector on the main unit. 5 Select the appropriate option to secure the RJ-21 connector to the main unit: If you use a straight RJ-21 connector, use the two supplied screws on the sides of the connector to secure it. If you use a right-angle RJ-21 connector, use the supplied screw on the left side of the connector to secure the left side of the connector. To secure the right side of the connector, use the supplied cable tie to fasten the 25-pair cable to the anchor on the main unit. 6 Connect the four pairs of wires for the analog lines to the telephone company demarcation blocks of the building. 7 Connect the four pairs of wires for the analog telephones to the local connecting blocks. 8 Connect the 12 pairs of wires for the digital telephones to the local connecting blocks. NN

107 Chapter 9 Connecting the cables to the Avaya BCM50 system Select the appropriate option for your system: If your BCM50 system has an expansion unit, proceed to Connecting telephone lines to the expansion units on page 107 or Connecting extensions to the expansion units on page 108. If your BCM50 system has no expansion unit, proceed to Connecting the auxiliary equipment on page 109. For detailed information about wiring the RJ-21 telephony connector, see RJ-21 telephony connector wiring chart on page 211. Connecting telephone lines to the expansion units Telephone lines connect to the expansion unit through the connectors on the MBM installed in the expansion unit. To connect telephone lines to DTM, BRIM, or 4x16 MBMs 1 Read the warnings in Wiring warnings on page Obtain a telephone cable that has a modular plug that matches the MBM to which you are connecting: RJ-48C for DTM RJ-45 for BRIM RJ-11 for 4x16 3 Plug the modular cable into the jack in the front of the MBM. 4 Connect the other end of the cable to the telephone company demarcation blocks of the building. 5 If you connect telephone lines to a 4x16 or BRIM, repeat steps 2 to 4 for each line. Warning: If the network ISDN is a U-loop, you must connect the BRIM only to an NT1 provided by the service provider. The NT1 must provide a Telecommunication Network Voltage (TNV) to Safety Extra Low Voltage (SELV) barrier. Note: Do not attempt to plug digital equipment into the auxiliary (AUX) jacks on the front of 4x16 MBM. 6 Select the appropriate option for your system: If you connect a 4x16 MBM, go to Connecting extensions to the expansion units on page 108 for instruction about wiring the extensions for this MBM. If your Avaya BCM50 system has another expansion unit, repeat this procedure if you add more telephone lines, or proceed to Connecting extensions to the expansion units on page 108 if you add extensions. Installation and Maintenance Guide

108 108 Chapter 9 Connecting the cables to the Avaya BCM50 system If your BCM50 system has no other expansion unit, proceed to Connecting the auxiliary equipment on page 109. To connect analog telephone lines to the GATM4/GATM8 or G4x16/G8x16 1 Read the warnings in Wiring warnings on page Obtain a 25-pair cable with an RJ-21 connector on one end. 3 Plug the RJ-21 connector of the cable into the RJ-21 connector on the front of the MBM. Use the lower RJ-21 connector on the G4x16/G8x16 MBMs to connect analog lines. 4 Select the appropriate option to secure the RJ-21 connector to the MBM: If you use a straight RJ-21 connector, use the two supplied screws on the sides of the connector to secure it. If you use a right-angle RJ-21 connector, use the supplied screw on the left side of the connector to secure the left side of the connector. To secure the right side of the connector, use the supplied cable tie to fasten the 25-pair cable to the anchor on the MBM. 5 Connect the other end of the cable to the telephone company demarcation blocks of the building. 6 Select the appropriate option for your system: If your BCM50 system has another expansion unit, repeat this procedure if you add more telephone lines, or proceed to Connecting extensions to the expansion units on page 108 if you add extensions. If your BCM50 system has no other expansion unit, proceed to Connecting the auxiliary equipment on page 109. For information about wiring the trunk MBMs: DTM wiring chart on page 225 BRIM wiring chart on page 227 GATM wiring chart on page 231 4x16 wiring charts on page 235 G4x16 and G8x16 wiring charts on page 239 Connecting extensions to the expansion units Extensions connect to the expansion unit through the connectors on the MBM installed in the expansion unit. NN

109 Chapter 9 Connecting the cables to the Avaya BCM50 system 109 To connect extensions to DSM16, DSM32, ASM8, 4x16, G4x16, or G8x16 MBMs 1 Read the warnings in the Wiring warnings on page 105 section. 2 Obtain a 25-pair cable with an RJ-21 connector on one end. 3 Plug the RJ-21 connector of the cable into the RJ-21 connector on the front of the MBM. Use the upper RJ-21 connector on the G4x16/G8x16 MBMs to connect digital extensions. 4 Select the appropriate option to secure the RJ-21 connector to the MBM: If you use a straight RJ-21 connector, use the two supplied screws on the sides of the connector to secure it. If you use a right-angle RJ-21 connector, use the supplied screw on the left side of the connector to secure the left side of the connector. To secure the right side of the connector, use the supplied cable tie to fasten the 25-pair cable to the anchor on the MBM. 5 Connect the other end of the cable to the local connecting blocks. 6 If you connect extensions to a DSM32, repeat steps 2 to 5 for the second RJ-21 connector. 7 Select the appropriate option for your system: If your BCM50 system has another expansion unit, repeat this procedure if you add more extensions, or proceed to Connecting telephone lines to the expansion units on page 107 if you add telephone lines. If your BCM50 system has no other expansion unit, proceed to Connecting the auxiliary equipment on page 109. For information about wiring the station MBMs: 4x16 wiring charts on page 235 G4x16 and G8x16 wiring charts on page 239 DSM16 and DSM32 wiring charts on page 243 ASM8, ASM8+, and GASM wiring chart on page 247 Connecting the auxiliary equipment The main unit has connections for an auxiliary ringer, an external paging system, and a music source. You can connect this auxiliary equipment through the auxiliary terminal block on the wiring field card (WFC) or the patch panel. See the procedure To connect the cables to the wiring field card (optional) on page 113 or the procedure To connect the cables to the patch panel (optional) on page 113. For information about connecting auxiliary equipment: Connecting an auxiliary ringer on page 110 Connecting an external paging system on page 110 Connecting an external music source on page 111 Installation and Maintenance Guide

110 110 Chapter 9 Connecting the cables to the Avaya BCM50 system Connecting an auxiliary ringer An auxiliary ringer is a customer-supplied piece of hardware that provides external ringing capability to telephones on the Avaya BCM50 system. To install an auxiliary ringer 1 Use the installation instructions supplied with the ringer hardware to install the auxiliary ringer. 2 Connect the ringer generator to the auxiliary ringer output pair on the RJ-21 telephony connector. To determine which pair of wires to use for the auxiliary ringer, see RJ-21 telephony connector wiring chart on page 211. Warning: You must not connect auxiliary ringer to unprotected plant wiring. The ringer must not draw more than 50 ma from a 40 V DC source. 3 Select the appropriate option for your system: If you add more auxiliary equipment, proceed to Connecting an external paging system on page 110 or Connecting an external music source on page 111. When you finish adding auxiliary equipment, proceed to Next step on page 114. Connecting an external paging system You can connect a customer-supplied external paging system to provide paging over external loudspeakers. Ensure the paging system follows these guidelines: The paging output from the main unit is 100 mv rms across an input impedance of 600. The output level is 0 dbm0 with reference to 600 ohms for a PCM encoded signal at 0 dbm. There is no DC voltage across the page output terminals. When you use the page signal output to connect an external paging amplifier, you also use the page relay output that contains a floating relay contact pair. The system uses this output to control the external paging amplifier. The contact pair for the page relay output has a switch capacity of 50 ma (non inductive) at 40 V (maximum). To install an external paging system 1 Use the installation instructions supplied with the external paging hardware to install the external paging system. 2 Connect the paging system audio input to the page output on the RJ-21 telephony connector. To determine which pair of wires to use for the page output, see RJ-21 telephony connector wiring chart on page 211. NN

111 Chapter 9 Connecting the cables to the Avaya BCM50 system Connect the paging system relay to the page relay output on the RJ-21 telephony connector. To determine which pair of wires to use for the page relay output, see RJ-21 telephony connector wiring chart on page 211. Warning: You must connect the paging connections to unprotected telephony plant wiring. Tip: Paging tips External paging does not support talk back paging equipment unless you use an external line port. The Avaya BCM50 system provides paging over the telephone speakers when no external paging equipment is available. 4 Select the appropriate option for your system: If you add more auxiliary equipment, proceed to Connecting an external music source on page 111 or Connecting an auxiliary ringer on page 110. When you finish adding auxiliary equipment, proceed to Next step on page 114. Connecting an external music source Use this procedure to connect an external music source to the Avaya BCM50 system. You can use any customer-supplied, approved, low-power device as a music source. A music source includes equipment such as a radio with a high-impedance earphone jack. For information about connecting an external music source: Music source specifications on page 111 To connect the music source using the music source jack on page 112 To connect the music source using the RJ-21 telephony connector on page 112 Music source specifications Ensure that the music source follows these guidelines: Nominal input impedance is 3.3 kilohms. Nominal sensitivity of this interface returned to digital encoded PCM is 22 dbm0 for a 0.25 V rms input signal. The input is limited so that the encoded analog content at the digital interface to the network does not exceed 12 dbm when averaged over any three-second interval. The maximum non clipped input level is 1 V rms. The interface is protected against ringing cross. Installation and Maintenance Guide

112 112 Chapter 9 Connecting the cables to the Avaya BCM50 system The music source jack is on the front of the main unit. If you use the music source jack to connect the music source, do not connect a music source to the music source pair on the RJ-21 telephony connector. To connect the music source using the music source jack 1 Connect the miniature jack of the music source output (3.5 mm mono audio jack) to the music source input on the Avaya BCM50 main unit. See the figure Music source jack on page 112. Figure 52 Music source jack Music jack (3.5 mm mono audio jack) BCM50 Music source input Tip Tip: Music signal Ring: No connection Sleeve: Ground Sleeve 2 Adjust the volume of the music source to an appropriate level by placing a call and putting it on hold, and then adjust the volume at the music source. Tip: You can adjust the background music volume at every telephone. 3 Select the appropriate option for your system: If you add more auxiliary equipment, see Connecting an external paging system on page 110 or Connecting an auxiliary ringer on page 110. When you finish adding auxiliary equipment, proceed to Next step on page 114. To connect the music source using the RJ-21 telephony connector Note: If you use the RJ-21 telephony connector to connect the music source, do not connect a music source to the music source jack on the front of the main unit. 1 Connect the music source output to the music source input on the RJ-21 telephony connector. To determine which pair of wires to use for the music source input, see RJ-21 telephony connector wiring chart on page Adjust the volume of the music source to an appropriate level by placing a call and putting it on hold, and then adjust the volume at the music source. NN

113 Chapter 9 Connecting the cables to the Avaya BCM50 system 113 Tip: You can adjust the background music volume at every telephone. 3 Select the appropriate option for your system: If you add more auxiliary equipment, proceed to Connecting an external paging system on page 110 or Connecting an auxiliary ringer on page 110. When you finish adding auxiliary equipment, proceed to Next step on page 114. To connect the cables to the wiring field card (optional) 1 Plug the RJ-21 end of the cable assembly into the RJ-21 telephony connector. The cable is now permanently connected to the RJ-21 telephony connector. 2 Remove the terminal block from the WFC: a b Slide a small flat screwdriver into the rectangular opening at the back of the terminal block. Pry the terminal block so the top rotates forward and the block comes free. Make the connections to the terminal block while it is removed from the header. 3 Use a small slotted screwdriver to unscrew the wire hole screws on top of the terminal block. 4 Insert the bare wire ends (6 mm or 0.25 in.) in the appropriate holes on the sides of the terminal block. 5 Tighten the screws to hold the wires in place. 6 Reinstall the terminal block on the header of the WFC. 7 Connect the remaining wires (digital telephones, analog telephones, and analog trunks) to the WFC. The eight-pin modular jacks on the WFC accept RJ-45 or RJ-11 modular plugs. 8 Connect cables to the main unit as required. To connect the cables to the patch panel (optional) 1 Plug the RJ-21 end of the cable assembly into the RJ-21 telephony connector. 2 Plug the other end of the cable assembly into the patch panel header. The cable locks in place. 3 Remove the terminal block from the patch panel: a b Slide a small flat screwdriver into the rectangular opening at the back of the terminal block. Pry the terminal block so the top rotates forward and the block comes free. Make the connections to the terminal block while it is removed from the header. Installation and Maintenance Guide

114 114 Chapter 9 Connecting the cables to the Avaya BCM50 system 4 Use a small slotted screwdriver to unscrew the wire hole screws on top of the terminal block. 5 Insert the bare wire ends (6 mm or 0.25 in.) in the appropriate holes on the sides of the terminal block. 6 Tighten the screws to hold the wires in place. 7 Reinstall the terminal block on the patch panel. 8 Connect the wires (digital telephones, analog telephones, and analog trunks) to the patch panel. 9 Connect cables to the main unit as required. Next step After you connect the cables to the Avaya BCM50 system, you can configure the initial parameters. For information about configuring these parameters, see Installing telephones and peripherals on page 115. NN

115 115 Chapter 10 Installing telephones and peripherals This section describes how to install telephones and peripherals. You can add telephones and peripherals before or after you initialize your system. Which station media bay module (MBM) you use determines your telephone configuration. When you initialize the Avaya Business Communications Manager 50 (Avaya BCM50), it creates default settings for telephone DN records. The settings are based on which telephony profile you chose. To change these settings, use the Business Element Manager application. Specific instructions for configuring telephone operation through Business Element Manager are in the Avaya Business Communications Manager 6.0 Configuration Devices. Note: For detailed information about installing various telephones and peripherals, see the documentation for your particular telephone or peripheral. Note: Programming occurs on the telephone when the Avaya BCM50 system recognizes the telephone on the system. For information about installing telephones and peripherals: System telephones on page 115 Installing an emergency telephone on page 116 Installing IP Deskphones on page 116 System telephones The Avaya BCM50 system supports a number of analog, digital, IP telephony, and cordless telephones. For more information on supported telephones, see the Avaya Business Communications Manager 6.0 Configuration Telephony. Analog telephones are supported either through the analog station ports on the main unit, analog station MBMs (ASM), or by connecting to a digital module through an analog terminal adapter 2 (ATA2). Each piece of equipment has documentation describing installation and telephone features. Installation and Maintenance Guide

116 116 Chapter 10 Installing telephones and peripherals Analog terminal adapter 2 The analog terminal adapter 2 (ATA2) connects a standard analog voice device or data communication device to a digital station connector on the Avaya BCM50 system. For the requirements and procedure to install the device, see Installing the analog terminal adapter on page 117. Installing an emergency telephone You can use the emergency telephone to make calls when no power is available to the Avaya BCM50 system. Emergency telephone will work if it is connected to CSC 1.0 hardware, however it will not work with later hardware versions. Emergency telephone will work only if it is connected to expansion unit with a caller ID trunk module (CTM) or a global analog trunk module (GATM) on the CSC 1.0 (Indicated by telegraph pole label) and providing first line and first analog set. To install an emergency telephone on the BCM50 system, connect a single-line analog telephone to the auxiliary port on the CTM/GATM. When you make a call from the emergency telephone, the auxiliary port uses the telephone line connected to the line 1 port of the CTM or GATM. You can connect an emergency telephone to every CTM installed on your BCM50 system. To install the emergency telephone 1 Connect a single-line analog telephone to the auxiliary port on the CTM or GATM. 2 Connect an analog PSTN line cable to the line 1 port of the CTM or GATM. 3 On the main unit (if CSC 1.0): Connect a single-line analog telephone to the first analog station port on the main unit (pins / i.e. White-Slate & Slate-White) Connect an analog PSTN line cable to the first line port on the main unit (pins / i.e. white-blue & blue-white). Installing IP Deskphones You can set the system to automatically assign DNs to the IP Deskphones. The autoassign feature assigns DNs in the configured IP DN range. If you choose to manually assign DNs, choose DNs in the assigned DN range. Ensure that the DN type in each DN record is set to IP telephony. For details about configuring DN records for the IP Deskphones, see the Avaya Business Communications Manager 6.0 Configuration Telephony. NN

117 117 Chapter 11 Installing the analog terminal adapter This section provides installation instructions for the analog terminal adapter 2 (ATA2) or ATA. The ATA2 connects a standard analog voice device or data communication device to the Avaya Business Communications Manager (Avaya BCM50) system through a digital station module. Examples of analog voice devices are analog telephones and answering machines. Examples of analog data communication devices are modems and fax machines. The ATA2 is designated as either an ONS (on-premise station) or an OPS (off-premise station) port. For information about installing an ATA2: Configuration overview on page 117 Installing the ATA2 on page 118 Configuring the ATA2 on page 121 For ATA2 specifications, see the table ATA2, ASM8, ASM8+, GASM, and GASI analog device specifications on page 45. Configuration overview This section describes environment configurations for connecting analog and data devices to the main unit using an ATA2: Analog telephone on page 117 Analog data device on page 118 Analog telephone The figure Analog telephone installation overview on page 117 shows an installation overview for connecting an analog device through an ATA2 to the main unit. Figure 53 Analog telephone installation overview BCM50 ATA2 power cord Analog telephone ATA2 Line loop resistance: 135 ohms maximum Terminal loop resistance: 1300 ohms maximum Installation and Maintenance Guide

118 118 Chapter 11 Installing the analog terminal adapter Analog data device The ATA2 connects a standard analog data device, such as a fax or modem, to the Avaya BCM50 system. The figure Data communication device installation overview on page 118 shows an installation overview for connecting a data communication device through an ATA2 to the BCM50 system. Figure 54 Data communication device installation overview BCM50 ATA2 power cord Data communication device ATA2 Line loop resistance: 135 ohms maximum Terminal loop resistance: 200 ohms maximum Installing the ATA2 This section provides information about installing the ATA2: Connecting the ATA2 on page 118 Mounting the ATA2 on page 119 Test insertion loss measurement on page 120 Connecting the ATA2 After you set up the correct environment, connect the Avaya BCM50 system and the analog device to the ATA2, and then connect the power. See the figure ATA2 top view on page 118. Figure 55 ATA2 top view 24 V ~ A Line = jack Terminal jack Power supply connector receptacle The figure ATA2 pin outs on page 119 shows the pinouts for the connection cables. NN

119 Chapter 11 Installing the analog terminal adapter 119 Figure 56 ATA2 pin outs Line jack TCM* TCM* Terminal jack Ring (B-Lead) Tip (A-Lead) * The TCM input is not polarity sensitive. To connect the ATA2 1 Connect one end of a line cord to the ATA2 terminal jack. 2 Connect the other end to your telephone, modem, or fax. 3 Connect one end of a line cord to the ATA2 line jack. 4 Connect the other end to an available station port on the Avaya BCM50 system. 5 For a 120 V or 230 V system, plug the DIN connector of the power supply cord into the power supply connector receptacle. Plug the adapter into a standard AC outlet. Caution: In North America, the ATA2 must be powered from a Class 2 power source that is UL- and CSA-approved. In Europe, the ATA2 must be powered from a Class II power source that is CE marked. Mounting the ATA2 After the ATA2 is correctly connected, you can mount the unit on a wall as described in this section. To mount the ATA2 on a wall 1 When using 0.5 mm wire (24-AWG), select a location within 800 m (2600 ft.) of the Avaya BCM50. 2 Allow 12.5 cm (5 in.) clearance for the line jack, terminal jack, and power supply connector. 3 Screw two 4-mm (#8) screws into the wall 130 mm (5.25 in.) apart. Leave 6 mm (0.25 in.) of the two screws showing. 4 Align the slots at the back of the ATA2 unit over the screws. Push the unit against the wall. The line jack, terminal jack, and power supply connector must be at the top of the ATA2. See the figure ATA2 back view on page 120. Installation and Maintenance Guide

120 120 Chapter 11 Installing the analog terminal adapter Figure 57 ATA2 back view Mounting keyhole slots Test insertion loss measurement The maximum loss for ATA2 to Central Office (CO) configuration must not exceed 10 db. See the figure Insertion loss from the CO to the analog telephone on page 120. Figure 58 Insertion loss from the CO to the analog telephone Central Office BCM50 ATA2 Analog telephone Cable loss BCM50 to ATA2 ATA2 to BCM50 10 db Max Longitudinal balance to ground Overload level 50 db 60 to 4000 Hz With IEEE test 3 db Measure the total insertion loss between the CO and analog device by using standard dial-up test lines with a transmission test set (for example, Hewlett-Packard 4935A Transmission Test Set). NN

121 Chapter 11 Installing the analog terminal adapter 121 To measure the insertion loss from the CO to the analog device 1 Establish a connection to the 1 mw, 1 khz, CO service line with an analog telephone attached to the ATA2. 2 Ensure that the analog port terminates correctly in 600 ohms: Replace the analog telephone with the test set. Use RECEIVE/600 OHM/HOLD mode on the test set. 3 Ensure that the test set connects in parallel to the service line before removing the analog telephone or the line drops. 4 Remove the single-line telephone. 5 Measure the 1 khz tone at the far end of the analog port, where the analog loop ends and where the analog device connects. Note: The tone must be greater than 10 db (for example: 9 db is acceptable). To measure the insertion loss from the analog device to the CO 1 Establish a connection to a silent termination on the CO service line with an analog telephone attached to the ATA2. 2 Make sure the analog port terminates correctly in 600 ohms by: Replace the analog telephone with the test set. Use TRANSMIT/600 OHM/HOLD mode on the test set. 3 Make sure the test set connects in parallel to the service line before removing the analog telephone or the line drops. 4 Remove the analog telephone. 5 Introduce a 1 khz tone into the analog line at 10 dbm, and measure the level at the CO exchange. Note: The difference in levels is the transmit loss and must be less than 10 db (for example, 9 db is acceptable). Configuring the ATA2 Configure the ATA2 using Business Element Manager or Telset Administration. For detailed configuration information, see the Avaya Business Communications Manager 6.0 Configuration Devices. Installation and Maintenance Guide

122 122 Chapter 11 Installing the analog terminal adapter NN

123 Chapter 12 Configuring the Avaya BCM50 system 123 Chapter 12 Configuring the Avaya BCM50 system This section provides information about configuring the basic Avaya Business Communications Manager 50 (BCM50) parameters. You can configure advanced parameters using Business Element Manager or Telset Administration after the Avaya BCM50 system is operational. The figure Overview of configuring the basic BCM50 parameters on page 123 shows an overview of configuring the basic BCM50 parameters. Figure 59 Overview of configuring the basic BCM50 parameters For simplicity, you can configure the basic BCM50 parameters in two stages: Initial parameters overview on page 124 Startup parameters overview on page 125 Installation and Maintenance Guide

124 124 Chapter 12 Configuring the Avaya BCM50 system Initial parameters overview The initial parameters are the required parameters that you can configure using Telset Administration, Business Element Manager, or the Startup Profile. See the table Initial parameters on page 124 for a list of the initial parameters. Table 20 Initial parameters Parameters Telset Administration Business Element Manager Startup Profile Keycode Feature 9*8 > Feature codes Configuration > System > Keycodes IP address: Obtain dynamically IP address IP subnet mask Default gateway Modem: Enable/disable modem System: Region Telephony startup: Template Start DN Voice mail: Attendant DN UI style Language From Line To Line Number of rings User account: Telset user ID (numeric) Telset password (numeric) Feature 9*8 > IP Address Configuration > System > IP Subsystem Feature 9*8 > Modem Configuration > Resources > Dial Up interfaces Feature **PROFILE Administration > Utilities > Reset > Cold Reset Telephony Services Feature **STARTUP Administration > Utilities > Reset > Cold Reset Telephony Services Feature 983 Configuration > Applications > Voice Messaging/Contact Center Feature 9*8 > User Accounts Configuration > Administrator Access > Accounts and Privileges > View by Accounts tab Keycode IP Address Modem System Telephony Startup Voice Mail Startup User Account NN

125 Chapter 12 Configuring the Avaya BCM50 system 125 Startup parameters overview The startup parameters are the remaining required parameters that you cannot configure using Telset Administration. You must configure these parameters using Business Element Manager or the Startup Profile. See the table Startup parameters on page 125 for a list of the startup parameters. Table 21 Startup parameters (Sheet 1 of 2) Parameters Telset Administration Business Element Manager Startup Profile System: System name System: System ID Time: Date and Time source NTP server address Date and time Time zone DHCP server: Use DHCP Server on Integrated Router Enable/disable server IP domain name Primary DNS Secondary DNS Default gateway IP Deskphones: Enable registration Enable global pwd Global pwd Auto-assign DNs Advertisement/Logo SNMP Agent: Enable/disable SNMP agent Minimum security SNMP version support SNMP community: Community string Type of access SNMP manager: Manager IP address N/A Configuration > System > Identification N/A Configuration > System > Keycodes (View ID is set automatically and cannot be changed) N/A Configuration > System > Date and Time N/A Configuration > Data Services > DHCP Server > General Settings tab N/A Configuration > Resources > Telephony Resources > IP & Application Sets N/A N/A N/A Configuration > Administrator Access > SNMP > General tab Configuration > Administrator Access > SNMP > Community Strings tab Configuration > Administrator Access > SNMP > General tab System System Time DHCP Server IP Deskphones SNMP Agent SNMP Community SNMP Manager Installation and Maintenance Guide

126 126 Chapter 12 Configuring the Avaya BCM50 system Table 21 Startup parameters (Sheet 2 of 2) Parameters Telset Administration Business Element Manager Startup Profile User account: User ID Group Description Callback number SRG Main Office: VoIP Trunk Access Code Test Local Mode Timeout Primary Network Connect Server Address Alternate Network Connect Server Address Network Connect Server Port Heartbeat Protocol Port H.323 ID Numbering Plan ID Type of Number Node ID MO Access Code Length N/A Configuration > Administrator Access > View by Accounts tab N/A Configuration > Resources > Survivable Remote Gateway > S1000 Main Office Settings tab User Account SRG Main Office NN

127 Chapter 13 Using Telset Administration to set the basic parameters 127 Chapter 13 Using Telset Administration to set the basic parameters You can use Telset Administration through a digital telephone with a two-line display to set the Avaya Business Communications Manager 50 (Avaya BCM50) configuration parameters. You cannot set all the basic parameters using Telset Administration. Therefore, after configuring the initial parameters, you must use Business Element Manager to set the startup parameters. See Configuring the startup parameters on page 138. For more information about Telset Administration, see the Telset Administration Guide. The figure Overview of using Telset Administration on page 127 shows an overview of using Telset Administration to set the basic parameters. Figure 60 Overview of using Telset Administration Installation and Maintenance Guide

128 128 Chapter 13 Using Telset Administration to set the basic parameters Configuring the initial parameters Use the following procedures to configure the initial parameters for the Avaya BCM50 using Telset Administration: To enter the keycodes on page 128 To configure the IP address on page 129 To configure the modem on page 129 To select the region on page 130 To select the telephony startup template and start DN on page 130 To initialize voice mail on page 130 To create Telset user accounts on page 130 To enter the keycodes 1 Select Feature 9*8 from a two-line display telephone. 2 Enter the following user ID and password: User ID: SETNNA Password: CONFIG The numerical values of the user ID and password are and , respectively. 3 Press NEXT to scroll through the menu and select Feature Codes. 4 Press OK. The system ID (SID) displays. 5 Press NEXT. 6 Enter your sequence ID. 7 Press NEXT to scroll through the list and perform one or both of the following tasks: a To activate features, select Feature List. Press SHOW to view the available features. Use the soft keys to activate features for your system. b To enter a new keycode, select Entitlement Code. Press SHOW to view the current keycode. Use the soft keys to modify the keycode for your system. For more detailed information about retrieving and entering the keycode for your system, see the Keycode Installation Guide. NN

129 Chapter 13 Using Telset Administration to set the basic parameters 129 To configure the IP address 1 Select Feature 9*8 from a two-line display telephone. 2 Enter the following user ID and password: User ID: SETNNA Password: CONFIG The numerical values of the user ID and password are and , respectively. 3 Press NEXT to scroll through the menu and select IP Address. 4 Press OK. 5 Press CHNGE to modify the IP settings. The display screen shows whether DHCP is enabled or disabled. 6 Perform one of the following tasks: a If DHCP is currently enabled: Press DIS to disable DHCP. You can modify the IP Address, Subnet Mask, and Default Gateway. However, these settings have no effect if the system is disabled. Press IP to modify the following IP settings: IP Address Subnet Mask Default Gateway b If DHCP is currently disabled: Press ENL to enable DHCP. The system must reboot to enable DHCP. Press IP to modify the IP settings. You can modify the IP Address, Subnet Mask, and Default Gateway. However, these settings have no effect if the system is disabled. 7 Press Back to reboot the system. To configure the modem 1 Select Feature 9*8 from a two-line display telephone. 2 Enter the following user ID and password: User ID: SETNNA Password: CONFIG The numerical values of the user ID and password are and , respectively. 3 Press NEXT to scroll through the menu and select Modem. 4 Press OK. The display screen shows whether the modem is enabled or disabled. 5 Perform one of the following tasks: a b If the modem is disabled, press ENL to enable the modem. If the modem is enabled, press DIS to disable the modem. For more information about modem configuration, see the Networking Configuration Guide. Installation and Maintenance Guide

130 130 Chapter 13 Using Telset Administration to set the basic parameters To select the region Set the Region using Feature **PROFILE from a two-line display telephone. For information about using Telset Administration to set this parameter, see the Telset Administration Guide. To select the telephony startup template and start DN Set the Template and Start DN using Feature **STARTUP from a two-line display telephone. Note: This is available for only 15 minutes after the system starts. For information about using Telset Administration to set this parameter, see the Telset Administration Guide. Configure other telephony startup parameters using Feature **CONFIG. For more information, see the Telset Administration Guide. To initialize voice mail Initialize your voic system using Feature 983 from a two-line display telephone. For information about using Telset Administration to initialize your voice mail system, see the CallPilot Telephone Administration Guide. To create Telset user accounts Note: You can create Telset accounts using only Telset Administration. To create Business Element Manager accounts, you must use Business Element Manager. 1 Select Feature 9*8 from a two-line display telephone. 2 Enter the following user ID and password: User ID: SETNNA Password: CONFIG The numerical values of the user ID and password are and , respectively. 3 Press NEXT to scroll through the menu and select User Accounts. 4 Press OK. The Accounts screen appears. 5 Press CHNGE to create an account. 6 Press NEXT to scroll through the list of available accounts to create. 7 Press CRT to create the account. NN

131 Chapter 13 Using Telset Administration to set the basic parameters 131 If you see the DEL command instead of the CRT command, then the account already exists. 8 Press BACK. The Accounts screen appears. 9 Press NEXT. The password screen appears. 10 Press CHNGE to change the password. 11 Press NEXT to scroll through the list of available accounts. 12 Press CHNGE to change the password for the selected account. 13 Enter the new password for the account. 14 Enter the new password again to confirm it. For more information about creating user accounts using Business Element Manager, see the procedure To create user accounts on page 143. Next step After you configure the initial parameters using Telset Administration, you must configure the startup parameters using Business Element Manager. For more information, see Configuring the startup parameters on page 138. Installation and Maintenance Guide

132 132 Chapter 13 Using Telset Administration to set the basic parameters NN

133 Chapter 14 Using Business Element Manager to set the basic parameters 133 Chapter 14 Using Business Element Manager to set the basic parameters The Business Element Manager application provides a computer-based client interface that can connect to devices over an IP network and display the programming interface for that device. You can use the latest Business Element Manager version to manage all previous Avaya Business Communications Manager (Avaya BCM) systems that require Business Element Manager. You need only one instance of Business Element Manager on your computer. Through Business Element Manager, you can configure all of the basic parameters: Configuring the initial parameters on page 136 Configuring the startup parameters on page 138 For more information about using Business Element Manager, see the Avaya Business Communications Manager 6.0 Administration and Security. The figure Overview of using Business Element Manager on page 134 shows an overview of using Business Element Manager to set the basic parameters. Installation and Maintenance Guide

134 134 Chapter 14 Using Business Element Manager to set the basic parameters Figure 61 Overview of using Business Element Manager NN

135 Chapter 14 Using Business Element Manager to set the basic parameters 135 Prerequisites Business Element Manager has the following system requirements: Operating System: Windows XP, Windows Server 2003, Windows Server 2008, Windows Server 2008 Release 2, Windows Vista, or Windows 7 (32 bit and 64 bit versions). Business Element Manager also supports Citrix Presentation Server 4.0. RAM: minimum 256 MB, recommended 512 MB free space: 75 MB Accessing the Avaya BCM50 system After you connect your computer to the Avaya BCM50 system, either through the OAM port or through a LAN connection, you can download Avaya Business Element Manager from the Administrator Applications area of the BCM Web page. You can use the latest Business Element Manager version to manage all previous BCM systems that require Business Element Manager. You need only one instance of Business Element Manager on your computer. To access the Avaya BCM50 Web page 1 Open a Web browser and enter the Avaya BCM50 system IP address (default is ). The Enter Network Password dialog box appears. 2 Enter the user name and password (defaults are shown below): User name: nnadmin Password: PlsChgMe! 3 Click OK. The Welcome to BCM Web page appears. To download and install Business Element Manager 1 From the Welcome to Avaya BCM Web page, click Administrator Applications. The Administrator Applications page appears. 2 From the Administrator Applications page, click Business Element Manager. The Business Element Manager panel appears. 3 Click Download Business Element Manager on the right side of the screen. 4 When BCM50 Business Element Manager finishes downloading, double-click the application and follow the installation instructions. Installation and Maintenance Guide

136 136 Chapter 14 Using Business Element Manager to set the basic parameters To connect to the Avaya BCM50 system using Business Element Manager 1 Open Business Element Manager. 2 From the Network menu, select New Network Element, and then select Business Communications Manager. 3 Enter the Avaya BCM50 system IP address in the dialog box (default is ). 4 Click OK. 5 From the Network Elements folder, select the BCM50 system IP address. 6 Enter the following user name and password: User name: nnadmin Password: PlsChgMe! 7 Click Connect. You are now connected to the BCM50 system. Configuring the initial parameters Use the following procedures to configure the initial parameters for the Avaya BCM50 system using BCM50 Business Element Manager: To enter a keycode on page 136 To configure the LAN IP address on page 137 To configure the modem on page 137 To configure the startup template for telephony services on page 137 To initialize voice mail on page 138 To enter a keycode 1 From the Configuration tab, click the System folder to expand it. 2 Select Keycodes. The Keycodes panel appears. 3 Click Load File. The Open dialog box appears. 4 Select the keycode file for your system, and then click Open. For details about generating and entering the keycodes for your system, see the Keycode Installation Guide. NN

137 Chapter 14 Using Business Element Manager to set the basic parameters 137 To configure the LAN IP address 1 From the Configuration tab, click the System folder to expand it. 2 Select IP Subsystem. 3 Select the General Settings tab. It is normally selected by default. 4 Configure the IP Settings attributes. See the table Modify IP Settings attributes on page 137. Table 22 Modify IP Settings attributes Attribute Description Published IP address The IP address of the BCM50 system. Published IP Interface The IP interface being used by the BCM50 system. Default gateway The gateway used by the BCM50 system. Note: If you modify any of the attributes, then the Business Element Manager session disconnects. To configure the modem 1 From the Configuration tab, click the Resources folder to expand it. 2 Select Dial Up Interfaces. 3 Select the Modem Dial-In Parameters tab. 4 Select the Enable modem dial-in check box to enable the modem. For more information about modem configuration, see the Networking Configuration Guide. To configure the startup template for telephony services Note: This procedure erases all the telephony programming that is currently on the Avaya BCM50 system. 1 From the Administration tab, click the Utilities folder to expand it. 2 Select Reset. 3 Click Cold Reset Telephony Services. The Cold Reset Telephony dialog box appears. 4 Configure the Cold Reset Telephony attributes. See the table Cold Reset Telephony attributes on page 137. Table 23 Cold Reset Telephony attributes Attribute Region Description Specify the startup region. Installation and Maintenance Guide

138 138 Chapter 14 Using Business Element Manager to set the basic parameters Table 23 Cold Reset Telephony attributes Attribute Template Description Specify the startup template. Start DN Specify the startup DN. The default is Click OK. To initialize voice mail 1 From the Configuration tab, click Applications folder to expand it. 2 Select Voice Messaging/Contact Center. 3 Click Launch CallPilot Manager. The Quick Install Wizard form appears. If your voice mail system is already initialized, you do not see the Quick Install Wizard. Instead you see the CallPilot Manager: Main Menu Web page. 4 Configure the attributes on the Quick Install Wizard form. For more information, see the CallPilot Manager Set Up and Operation Guide. Configuring the startup parameters Use the following procedures to configure the startup parameters for the Avaya BCM50 system using Business Element Manager: To enter a name for your system on page 138 To configure the date and time settings on page 139 To configure DHCP server settings on page 139 To configure IP Deskphones on page 140 To configure SNMP settings on page 141 To configure SNMP community strings on page 142 To configure the SNMP manager list on page 143 To create user accounts on page 143 To enter a name for your system 1 From the Configuration tab, click the System folder to expand it. 2 From the System folder, select Identification. 3 Enter a name for your system in the System name field. NN

139 Chapter 14 Using Business Element Manager to set the basic parameters 139 To configure the date and time settings 1 From the Configuration tab, click the System folder to expand it. 2 Select Date and Time. The Date and Time panel appears. 3 Configure the Date and Time attributes. See the table Date and Time attributes on page 139. Table 24 Date and Time attributes Attribute Date and Time source NTP server address Synch every (s) NTP security mode Raise alarm if clock differs by at least (s) NTP key ID NTP key string Date and time Time zone Description Set to NTP if the system uses a network server to determine the correct time and date. Set to Trunk to receive time and date settings from PSTN (if available). Set to Manual to manually configure the time and date for your system. If Date and Time source is set to NTP, then enter an address for the server. The number of seconds specified to elapse between contacts with the NTP server. 1-XXXX: Number of seconds between contacts with the NTP server. Select whether the NTP security mode is secured or unsecured. The number of discrepancy seconds specified that must occur before the system notifies you of a time difference from the NTP server, if the system automatically checks with the NTP server. ID for accessing the NTP. Control key corresponding to ID for accessing the NTP. Use the calendar to select the correct date and time. Select the time zone for this system. To configure DHCP server settings Warning: If you have a main unit with an integrated router, you must first disable the DHCP server on the integrated router to use the DHCP server on the main unit. 1 From the Configuration tab, click the Data Services folder to expand it. 2 Select DHCP Server. 3 Select the General Settings tab. 4 If you have a main unit with an integrated router (BCM50a, BCM50e, BCM50ba, BCM50be), do one of the following: Select the Use DHCP Server on Integrated Router check box to use the DHCP server on the integrated router. The DHCP server on the main unit will be disabled. Click Launch Router WebGUI tool to launch the router configuration tool. Installation and Maintenance Guide

140 140 Chapter 14 Using Business Element Manager to set the basic parameters For information about using the router WebGUI tool, see the Integrated Router Configuration Guide for your product. Clear the Use DHCP Server on Integrated Router check box to use the DHCP server on the main unit. You must first disable the DHCP server on the integrated router using the router WebGUI tool. For information about using the router WebGUI tool, see the Integrated Router Configuration Guide for your product. 5 Configure the attributes according to the table DHCP Server: General Settings attributes on page 140. Table 25 DHCP Server: General Settings attributes Attribute Description Use DHCP Server on Integrated Router DHCP server is IP domain name Primary DNS IP address Note: This attribute is available only on main units with an integrated router (BCM50a, BCM50e, BCM50ba, BCM50be). Specify whether or not to use the DHCP server on the integrated router. If selected, the DHCP server on the integrated router is used, and the DHCP server on the main unit is disabled. If cleared, the DHCP server on the main unit is active. You must first disable the DHCP server on the integrated router to avoid networking conflicts. Select either enable or disable from the list. The domain name of the network. Specify the IP addresses of the primary DNS server in a valid dot format. Avaya BCM50 automatically assigns the value for this parameter. If the IP address or subnet mask for the corresponding LAN interface changes, this value is overwritten. Use caution when changing this value. Secondary DNS IP address Specify the IP addresses of the secondary DNS server in a valid dot format. BCM50 automatically assigns the value for this parameter. If the IP address or subnet mask for the corresponding LAN interface changes, this value is overwritten. Use caution when changing this value. WINS server address Specify the IP address of the WINS server. BCM50 automatically assigns the value for this parameter. If the IP address or subnet mask for the corresponding LAN interface changes, this value is overwritten. Use caution when changing this value. WINS node type Specify a client WINS node type. The BCM50 system automatically sets this value to H-node on all DHCP clients. This setting configures the DHCP client PCs to use P-node name resolution before resorting to B-node name resolution. Note: Use caution if you change this attribute. Lease time Specify the time, in seconds, for an address assignment until the client lease expires. The default is seconds (72 hours). To configure IP Deskphones 1 From the Configuration tab, click the Resources folder to expand it. 2 Select Telephony Resources. NN

141 Chapter 14 Using Business Element Manager to set the basic parameters From the Configured Devices column, select IP Sets. The Details for Module area appears in the lower pane with the IP Terminal Global Settings tab as the default. 4 Configure the IP Terminal Global Settings attributes. See the table IP Terminal Global Settings attributes on page 141. Table 26 IP Terminal Global Settings attributes Attribute Enable registration Enable global registration password Global password Auto-assign DNs Advertisement/Logo Description Select this check box to allow new IP clients to register with the system. WARNING: Remember to clear this check box when you finish registering the new telephones. To require the installer to enter a password when IP deskphones are configured and registered to the system, select this box. If this box is not selected (disabled), a valid Telset user ID and password is required to register IP Deskphones. If you select the Enable Global Registration Password check box, enter the password the installer enters on the IP Deskphone to connect to the system. If this check box is empty, no password prompt occurs during registration. If you select this check box, the system assigns an available DN as an IP terminal requests registration. It does not prompt the installer to enter a set DN. If this check box is empty, the installer receives a prompt to enter the assigned DN during the programming session. Any information in this field appears on the display of all IP telephones. For example, your company name or slogan (24 characters in length). Tip: To automatically configure IP Deskphones with DNs assigned: 1) Select the Enable registration check box. 2) Select the Enable global registration password check box. 3) Leave the Global password field blank. 4) Select the Auto-assign DNs check box. After the IP Deskphones are operational, clear the Enable registration check box. You can configure other attributes on the IP Terminal Global Settings tab depending on the requirements for your system. To configure SNMP settings 1 From the Configuration tab, click the Administrator Access folder to expand it. 2 From the Administrator Access folder, select SNMP. Installation and Maintenance Guide

142 142 Chapter 14 Using Business Element Manager to set the basic parameters 3 Select the General tab. It is normally selected by default. 4 From the SNMP Settings area, click Modify. The Modify SNMP Settings dialog box appears. 5 Configure the attributes for Modify SNMP Settings. See the table Modify SNMP Settings attributes on page 142. Table 27 Modify SNMP Settings attributes Attribute Enable SNMP Agent Minimum required security SNMP Version Support Description Choose whether to enable or disable the SNMP agent by selecting (or not selecting) the check box. Select the minimum required security for SNMP from the list. Select the SMNP version support from the list. 6 Click OK. To configure SNMP community strings 1 From the Configuration tab, click the Administrator Access folder to expand it. 2 From the Administrator Access folder, select SNMP. 3 Select the Community Strings tab. 4 Click Add. The Add Community String dialog box appears. 5 Configure the Add Community String attributes. See the table Add Community String attributes on page 142. Table 28 Add Community String attributes Attribute Community string Type of access Description Enter the name used as a key to uniquely identify an individual community entry on the SNMP agent. Specify the read and write access for this community. Available options are Read-Only and Read/Write. 6 Click OK. 7 Repeat steps 4 to 6 to add more community strings. NN

143 Chapter 14 Using Business Element Manager to set the basic parameters 143 To configure the SNMP manager list Use the SNMP manager list to specify IP addresses that can connect to the SNMP agent. 1 From the Configuration tab, click the Administrator Access folder to expand it. 2 From the Administrator Access folder, select SNMP. 3 Select the General tab. It is normally selected by default. 4 In the SNMP Manager List area, click Add. The Add Manager dialog box appears. 5 Enter the IP address in the Manager IP Address field. 6 Click OK. 7 Repeat steps 4 to 6 to add another manager IP address. To create user accounts 1 From the Configuration tab, click the Administrator Access folder to expand it. 2 From the Administrator Access folder, select Accounts and Privileges. 3 Select the View by Accounts tab. 4 Click Add to add a user account. The Add Account dialog box appears. 5 Configure the Add Account attributes. See the table Add Account attributes on page 143. Table 29 Add Account attributes Attribute Description Description Enter a description for this account. User ID Enter a descriptive name for the user or the user function. Password Enter a password for this account. Telset user ID (numeric) If the user performs administration through the Telset interface, enter a number for the user ID. Telset password (numeric) Enter a password for the Telset User ID. Modem Callback Number If Callback is required, enter the number to which the system calls back to verify the dial-up user access. Modem Callback Passcode This is the code the system uses to confirm the callback is legitimate. ISDN Callback Number If ISDN Callback is required, enter the number to which the system calls back to verify the dial-up user access. ISDN Callback Passcode This is the code the system uses to confirm that the ISDN callback is legitimate. Change Password On Login Select this check box to force the user to change the password upon first login. Change Password On Login Telset Select this check box to force the user to change the Telset password upon first login. Installation and Maintenance Guide

144 144 Chapter 14 Using Business Element Manager to set the basic parameters 6 Click OK. 7 Repeat steps 4 to 6 to create more user accounts. To configure SRG 1 From the Configuration tab, click the Resources folder to expand it. 2 Select Survivable Remote Gateway from the Resources folder. 3 Select the S1000 Main Office Settings tab. 4 Configure the S1000 Main Office Settings attributes. For more information about configuring an SRG system, see the SRG50 Configuration Guide. Next step After you set the basic parameters, proceed to Completing the initial installation (optional) on page 151. NN

145 Chapter 15 Using the Startup Profile to configure parameters 145 Chapter 15 Using the Startup Profile to configure parameters An experienced administrator uses the Startup Profile tool to customize a template with common Avaya Business Communications Manager 50 (Avaya BCM50) parameters. The administrator uses this template to configure a single system or multiple systems. You create the Startup Profile using the Startup Profile template (a Microsoft Excel template). You then use a USB storage device to transfer the Startup Profile data to the Avaya BCM50 main unit. Loading the Startup Profile adds approximately 5 minutes to the time for the BCM50 system to boot. After you successfully apply the Startup Profile, the BCM50 system automatically reboots to complete the BCM50 system configuration. After the BCM50 system reboots, the Startup Profile is fully loaded. The figure Overview of using the Startup Profile on page 145 shows an overview of using the Startup Profile. Figure 62 Overview of using the Startup Profile Installation and Maintenance Guide

146 146 Chapter 15 Using the Startup Profile to configure parameters Note: You must format the USB storage device for the FAT32 file system. If necessary, reformat the USB storage device by plugging it into the USB port of your computer, right-clicking the USB device icon, and selecting FAT32 reformatting. This destroys any data on the USB. Note: The Startup Profile works only on an Avaya BCM50 system with no keycodes loaded. After the keycodes are loaded, the Startup Profile does not work. This condition prevents unintentional overwriting of the parameters of a configured system. For information about setting the initial parameters on the Avaya BCM50 system: Startup Profile requirements on page 146 Configuring basic parameters on page 147 Startup Profile requirements To use the Startup Profile template, you need the following: a computer with a USB port Microsoft Excel 2000 or newer the Avaya BCM50 Startup Profile template (Microsoft Excel template) If you do not have the Startup Profile template on your computer, you can get a copy from the the Avaya support Web site ( or the Administrator Applications page on the main unit. For details about getting the Startup Profile template from the main unit, see the procedure To download the Startup Profile template on page 147. a portable USB storage device compatible with USB 1.1 (formatted for FAT32) Note: The Startup Profile template uses macros to perform certain functions. You must set your Excel macro security level to medium or low to enable the macros: 1 From the Tools menu, select Macros. 2 Select Security. 3 Select Medium or Low. 4 Exit from Excel. 5 Open the Startup Profile template (in Excel). 6 Enable macros if you are prompted. NN

147 Chapter 15 Using the Startup Profile to configure parameters 147 To download the Startup Profile template 1 Access the Avaya BCM50 Web page (see the procedure To access the Avaya BCM50 Web page on page 135). 2 From the Welcome to BCM Web page, click Administrator Applications. The Administrator Applications page appears. 3 From the Administrator Applications page, click Startup Profile Template. The Startup Profile Template panel appears. 4 Read the information on this panel. 5 Click Download Startup Profile Template on the right side of the screen, and follow the instructions to download the template. Configuring basic parameters To customize a Startup Profile for your system Note: You cannot copy and paste data between cells in the Startup Profile. If you attempt this, the data validation within the spreadsheet becomes corrupt. If corruption occurs, download another copy of the Startup Profile template from the Avaya BCM50 main unit. 1 On a computer with a USB port and Microsoft Excel, open the Startup Profile template (Microsoft Excel template). If you do not have a copy of the Startup Profile template, see the procedure To download the Startup Profile template on page For instructions about using the Startup Profile template, see the Usage Instructions tab. 3 Click the StartupProfileTemplate tab to begin entering information in the Startup Profile template. 4 Enter your Avaya BCM50 system ID in the System ID field in the Startup Profile template. The system ID is on the box of the main unit and on the main unit itself. If you enter the wrong system ID, the Startup Profile does not work with your system. 5 Click the large button at the top of the Startup Profile template to save a version of the Startup Profile (.sps file) and a version of the Startup Profile editor (Excel spreadsheet) on your computer. The file names for the Startup Profile editor and the Startup Profile consist of the system ID followed by the appropriate extension. Installation and Maintenance Guide

148 148 Chapter 15 Using the Startup Profile to configure parameters Note: Never edit the Startup Profile (.sps file) directly; always use the Startup Profile editor to make changes. 6 Enter the remaining information into the Startup Profile editor that you want loaded onto the BCM50 main unit. The Startup Profile editor contains explanations of the various parameters. Click the cell where you want to enter information, and the Help text appears. You can specify which parameters to load onto your system by selecting Apply. If you do not want to load certain parameters, select Ignore. 7 After you enter all the information, click the large button at the top of the Startup Profile template to save a version of the Startup Profile (.sps file) and a version of the Startup Profile editor (Excel spreadsheet) on your computer. 8 Exit from Microsoft Excel. 9 Insert the USB storage device into the USB port of the computer. 10 Copy the Startup Profile (.sps file) to the root directory of the USB storage device. 11 To load your keycodes using the Startup Profile, copy the keycode file to the root directory of the USB storage device. The name of the keycode file on the USB storage device must exactly match the file name you entered in the Startup Profile editor. 12 Remove the USB storage device from the USB port of the computer. The Startup Profile is now stored on the USB storage device. To load the Startup Profile data onto the Avaya BCM50 system 1 Disconnect the power supply from the main unit. 2 Insert the USB storage device into the USB port on the main unit. If the Avaya BCM50 system has a UPS, insert the USB storage device into the Linux-compatible USB hub. 3 Connect the power supply to the BCM50 system. The BCM50 automatically detects the Startup Profile file and loads the information during the bootup sequence. Loading the Startup Profile adds approximately 5 minutes to the time for the BCM50 system to boot. After you successfully apply the Startup Profile, the BCM50 system automatically reboots to complete the BCM50 system configuration. After the BCM50 system reboots, the Startup Profile is fully loaded. NN

149 Chapter 15 Using the Startup Profile to configure parameters 149 If an error occurs, the status LED flashes red. View the log file (written to the USB storage device) for a description of the Startup Profile errors. If no errors exist, the Avaya BCM50 system automatically reboots to complete the system configuration. After the reboot finishes, the power and status LEDs are solid green. Note: The Startup Profile works only on a BCM50 system with no keycode loaded. After a keycode is loaded, the Startup Profile does not work. This condition prevents unintentional overwriting of the parameters of a configured system. 4 Remove the USB storage device from the USB port on the BCM50 or the USB hub. Note: Make sure the bootup sequence is complete before removing the USB storage device from the BCM50 system. 5 Connect the 25-pair cable to the RJ-21 telephony connector on the BCM50 main unit. The Startup Profile is now loaded on your BCM50 system. Next step After you load the Startup Profile, you can connect the data networking cables. For information about connecting these cables, see Completing the initial installation (optional) on page 151. Installation and Maintenance Guide

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151 Chapter 16 Completing the initial installation (optional) 151 Chapter 16 Completing the initial installation (optional) This section provides information about completing the initial installation of your Avaya Business Communications Manager 50 (Avaya BCM50) system. These options are described for informative purposes only. The figure Overview of completing the initial installation on page 152 shows an overview of completing the initial installation. Installation and Maintenance Guide

152 152 Chapter 16 Completing the initial installation (optional) Figure 63 Overview of completing the initial installation After the basic configuration finishes, you can further customize your system by using the following configuration options: Configuring the media bay module on page 153 Configuring modem settings on page 154 Checking for software updates on page 154 Configuring voice mail on page 154 Customizing security policies on page 154 Performing a backup on page 154 NN

153 Chapter 16 Completing the initial installation (optional) 153 Configuring the media bay module For information about installing a media bay module (MBM) and setting the dip switches, see Installing a media bay module in an expansion unit on page 97. For details about connecting the cables between the main unit and expansion units, you can also see Connecting the expansion unit on page 100. To configure the MBM(s) 1 Open Business Element Manager and connect to your Avaya BCM50 system. 2 From the Configuration tab, click the Resources folder to expand it. 3 From the Resources folder, select Telephony Resources. See the figure Telephony Resources page on page 153. Figure 64 Telephony Resources page 4 In the Modules section, select the expansion unit to configure. You must include the expansion port feature in your purchased keycode. If you activate one expansion port only, the expansion port on the left (expansion/lan port 2) is active. Therefore, Expansion 1 must be connected to the active port (expansion/lan port 2). For location of the LAN ports, see the figure Expansion ports on page 100 and the figure Connecting the expansion unit to the BCM50 main unit on page Double-click the Module type field to display the list. 6 Select the type of MBM that you installed in the expansion unit. 7 Click Enable. 8 If you installed a second expansion unit, repeat steps 4 to 7 to enable the second MBM. You can set other parameters for the MBMs depending on the type of MBM you installed. Installation and Maintenance Guide

154 154 Chapter 16 Completing the initial installation (optional) Configuring modem settings Your system modem is either enabled or disabled depending on the configuration you chose during your basic configuration. If you use the modem for management tasks, you can customize settings, including dial-in and dial-out settings depending on your specific needs. For information about configuring the modem, see the Avaya Business Communications Manager 6.0 Configuration System. Checking for software updates Avaya frequently updates the BCM50 software. Therefore, a standard part of any installation is to ensure your system has the latest version of the software. For information about checking for and installing software updates, see the Avaya Business Communications Manager 6.0 Administration and Security. Configuring voice mail Your voice mail system was initialized during the basic configuration of your Avaya BCM50 system. You must still configure your voice mail to take advantage of the many feature available. If you need to perform further configuration tasks, see the documentation for your voice mail system. For information about using the Web-based interface to configure your voice mail system, see the CallPilot Manager Set Up and Operation Guide, and for information about using Telset Administration to configure your voice mail system, see the CallPilot Telephone Administration Guide. Customizing security policies You configured a system password and security settings during the basic configuration of your Avaya BCM50 system. Depending on your needs, you can perform further configuration of the security policies. For information about customizing the security policies, see the Avaya Business Communications Manager 6.0 Administration and Security. Performing a backup You can backup your Avaya BCM50 system at regular intervals, including after initial installation. Performing a backup ensures that you have a copy of your system data available to restore the system, if needed. For information about backing up and restoring your system, see the Avaya Business Communications Manager 6.0 Administration and Security. NN

155 Chapter 17 Connecting the Avaya BCM50 system to the LAN and WAN 155 Chapter 17 Connecting the Avaya BCM50 system to the LAN and WAN This section describes how to connect the LAN and WAN cables to the Avaya Business Communications Manager (Avaya BCM50) system. The figure Overview of connecting data networking cables to the BCM50 system on page 155 shows the steps required to connect the data networking cables to the Avaya BCM50 system. Figure 65 Overview of connecting data networking cables to the BCM50 system For information about connecting the cables to the Avaya BCM50 system: Installation and Maintenance Guide

156 156 Chapter 17 Connecting the Avaya BCM50 system to the LAN and WAN Connecting the Avaya BCM50 system to the LAN on page 156 Connecting the Avaya BCM50 system to the WAN on page 157 Connecting the Avaya BCM50 system to the LAN On BCM50 and BCM50b main units, three RJ-45 connectors support LAN connections and one OAM port. On the BCM50a, BCM50e, BCM50ba, and BCM50be main units, six RJ-45 connectors support LAN connections and one OAM port. The figure Ports on a BCM50e main unit on page 156 shows the location of the LAN ports. Figure 66 Ports on a BCM50e main unit Router card LAN ports OAM port (port 0) LAN por (port 1)t Expansion/ LAN ports (ports 2, 3) Note: On units with an integrated ADSL modem, the WAN port is an RJ-11 port with additional LEDs. The table LAN ports on the main unit on page 156 describes the function of each port. Table 30 LAN ports on the main unit (Sheet 1 of 2) Port name OAM port LAN port Function The OAM port connects an on-site management computer to the main unit. Using this connection, you can access management tools, such as Business Element Manager, without affecting the main LAN. This port is not connected to the network switch built into the main unit and cannot be connected to other network devices. The LAN port connects the main unit to the LAN. This port connects to the network switch built into the main unit. NN

157 Chapter 17 Connecting the Avaya BCM50 system to the LAN and WAN 157 Table 30 LAN ports on the main unit (Sheet 2 of 2) Port name Expansion/LAN ports Router card LAN ports Expansion unit LAN port Function The expansion ports have two purposes: connecting the expansion units and providing LAN access to other network devices. If an expansion unit is connected to the port, the expansion port provides signaling channels, media channels, and LAN datagrams to the expansion unit. The expansion unit connects the signaling and media channels to the media bay module (MBM) and connects the LAN datagrams to the LAN port on the expansion unit. You can then use the LAN port on the expansion unit to connect network devices, such as IP telephones. If an expansion unit is not connected to the port, you can use the expansion port to connect network devices, such as IP Deskphones. The expansion ports connect to the network switch built into the main unit. Any devices connected to these ports are on the same subnet as the device connected to the LAN port. The router card LAN ports connect network devices, such as IP Deskpones to the LAN. These ports connect to the network switch built into the main unit. Any devices connected to these ports are on the same subnet as the device connected to the LAN port. The expansion unit LAN port connects network devices, such as IP Deskphones to the LAN. These ports are connected to the network switch built into the main unit. Any devices connected to these ports are on the same subnet as the device connected to the LAN port. To connect the Avaya BCM50 system to the LAN 1 Connect one end of a standard Ethernet cable to your LAN. 2 Plug the other end of the Ethernet cable into the LAN port on the main unit. 3 To use the internal Avaya BCM50 network switch to connect another IP device to the LAN, connect an Ethernet cable between the IP device and one of the additional LAN ports on the BCM50 system (Router card LAN ports, Expansion port, or expansion unit LAN port). 4 Repeat step 3 for each IP device you want to connect to the LAN using the BCM50 switch. 5 If you install a BCM50a or BCM50e, proceed to Connecting the Avaya BCM50 system to the WAN on page 157. If you install a BCM50, proceed to Next step on page 159. Connecting the Avaya BCM50 system to the WAN Four types of main units contain a router card, the BCM50a, BCM50e, BCM50ba, and BCM50be. On the BCM50e and BCM50be, the WAN port is an RJ-45 port. On the BCM50a and BCM50ba, the WAN port is an RJ-11 port. The figure WAN port on a BCM50 main unit on page 158 shows the location of the WAN port on both types of router cards. Installation and Maintenance Guide

158 158 Chapter 17 Connecting the Avaya BCM50 system to the LAN and WAN Figure 67 WAN port on a BCM50 main unit BCM50a main unit WAN port BCM50e main unit WAN port For information about connecting the Avaya BCM50 to the WAN: To connect the BCM50e or BCM50be main units to the WAN on page 158 To connect the BCM50a or BCM50ba main units to the WAN on page 158 To connect the BCM50e or BCM50be main units to the WAN 1 Use the Integrated Router Web GUI to configure the router card on the BCM50e and BCM50be main units. For information about how to configure the router, see the BCM50e Integrated Router Configuration Guide. 2 Connect one end of a standard Ethernet cable to your WAN edge device (for example, an external ADSL modem or cable modem). For proper setup and configuration of the device, see the documentation for your WAN edge device. 3 Plug the other end of the Ethernet cable into the WAN port. 4 Proceed to Next step on page 159. To connect the BCM50a or BCM50ba main units to the WAN 1 Use the Integrated Router Web GUI to configure the router card on the BCM50a and BCM50ba main units. For information about how to configure the router, see the BCM50a Integrated Router Configuration Guide. 2 Make sure the power supply is connected to the main unit and to the AC power source (wall outlet). NN

159 Chapter 17 Connecting the Avaya BCM50 system to the LAN and WAN 159 Warning: Do not plug the WAN cable into the system unless the power supply is connected to the main unit and an AC power source with a third-wire ground. 3 Connect one end of a standard telephone cable to the ADSL telephone line provided by your ISP. 4 Plug the other end of the telephone cable into the WAN port. Note: If you use the ADSL telephone line for both ADSL and regular voice communication, you must install a splitter filter. Your ADSL service provider supplies the splitter filter. Follow your service provider's instructions about connecting the splitter. Next step After you connect the cables to the Avaya BCM50 system, you can test the system. For information about testing the BCM50 system, see Testing basic Avaya BCM50 functionality on page 161. Installation and Maintenance Guide

160 160 Chapter 17 Connecting the Avaya BCM50 system to the LAN and WAN NN

161 Chapter 18 Testing basic Avaya BCM50 functionality 161 Chapter 18 Testing basic Avaya BCM50 functionality This section describes how to test the Avaya Business Communications Manager 50 (Avaya BCM50) system. For information about testing and troubleshooting the Avaya BCM50 system: To test the main unit on page 161 To troubleshoot the main unit on page 162 To test the expansion unit on page 162 To troubleshoot the expansion unit on page 162 To test the MBM on page 163 To test a station MBM on page 163 To test a trunk MBM on page 163 To determine why an MBM does not appear in Business Element Manager on page 164 To determine why the ATA2 does not function on page 164 To determine why there is no dial tone at the ATA2 on page 164 To check the ATA2 wiring on page 165 Reset to factory settings on page 165 To perform a Level 1 and Level 2 reset on page 166 To test the main unit If you have the digital station feature included in your installed keycode, use the following test to ensure the main unit is operating properly: 1 Go to an extension that is connected to the RJ-21 telephony connector on the main unit. 2 Check for a dial tone. 3 Use this extension to make a call to another extension on the system. 4 If this system has an expansion unit with a media bay module (MBM) that supports extensions, repeat steps 3 and 4 for an extension connected to the expansion unit. 5 Go to an extension that has access to one of the lines on the main unit. 6 Select the line or line pool to which the line belongs. 7 Check for a dial tone. 8 Make a call using the line or line pool. 9 If this system has an expansion unit with an MBM that supports lines, repeat steps 6 to 8 with an extension that can access one of the lines connected to the expansion unit. Installation and Maintenance Guide

162 162 Chapter 18 Testing basic Avaya BCM50 functionality To troubleshoot the main unit If a test fails, use the following procedure: 1 Verify that any nonfunctional feature is included in your installed keycode. 2 Check the wiring to the main unit and to the MBMs. Make sure that the cables are properly seated and are connected to the correct ports. 3 Reboot the Avaya BCM50 system. 4 Check LEDs (see Viewing the Avaya BCM50 system LEDs on page 55). 5 Use Business Element Manager or the Telset Administration feature to check the programming for the lines or extensions that failed the call test. 6 If the programming is incorrect, use the Backup and Restore Utility to load a recent backup of system programming. If a recent backup is not available, correct the programming using Business Element Manager or the Telephone Administration feature. To test the expansion unit Use the following test to ensure the expansion unit is operating properly: 1 Make sure that the Avaya BCM50 system is fully booted. For indications that the system is fully operational, see Viewing the Avaya BCM50 system LEDs on page Check the power and status LEDs on the MBM that is inserted in the expansion unit. Both LEDs must be solid green. If either LED is not solid green, a problem exists with the MBM or the expansion unit. For a detailed description of the LED states, see Viewing the Avaya BCM50 system LEDs on page If the expansion unit has an MBM that supports extensions, go to an extension that is connected to the MBM. 4 Check for a dial tone. 5 Use this extension to make a call to another extension on the system. 6 If the expansion unit has an MBM that supports lines, go to an extension that has access to one of the lines on the MBM. 7 Select the line or line pool to which the line belongs. 8 Check for a dial tone. 9 Make a call using the line or line pool. To troubleshoot the expansion unit 1 Check that the correct feature for the expansion unit is included in your installed keycode. 2 Check that the expansion port is connected to the proper connector. For location of the LAN ports, see the figure Expansion ports on page 100 and the figure Connecting the expansion unit to the BCM50 main unit on page 101. NN

163 Chapter 18 Testing basic Avaya BCM50 functionality Check the wiring to the MBM. Make sure that the cables are properly seated and are connected to the correct ports with proper LED indications. 4 Check that the switches on the MBM are all set to on. For more information about these switches, see Verifying the media bay module switch settings on page 93. If the MBM is a GASM or GATM, all the switches on the right are not on. For information about setting these switches, see Verifying the media bay module switch settings on page 93. To check the MBM switches, you must remove the MBM from the expansion unit. For instructions, see Replacing a media bay module on page Perform a firmware download to ensure that the correct version is loaded on the ASM/GASM or GATM unit. 6 Use Business Element Manager or Telset Admin to check the programming for the lines or extensions connected to the MBM. 7 Reboot the system to ensure that the Avaya BCM50 main unit functions correctly. 8 If the programming is incorrect, use the Backup and Restore Utility to load a recent backup of system programming. If a recent backup is not available, correct the programming using Business Element Manager or the Telephone Administration feature. To test the MBM 1 Check the Power and Status LEDs on the MBM. Both LEDs must be solid green. If either LED is not solid green, a problem exists with the MBM. For a detailed description of the LED states, see Media bay module LEDs (expansion units only) on page Perform a call test to make sure the new MBM functions correctly. If you replaced a station MBM, use To test a station MBM on page 163. If you replaced a trunk MBM, use To test a trunk MBM on page 163. If you replaced a 4x16 MBM, use To test a station MBM on page 163 and To test a trunk MBM on page 163. To test a station MBM 1 Go to an extension on the MBM. 2 Check for a dial tone. 3 Use this extension to make a call to another extension on the system. 4 Use this extension to make a call to an external telephone number. To test a trunk MBM 1 Go to an extension that has access to one of the lines on the MBM. 2 Select the line or line pool to which the line belongs. 3 Check for a dial tone. 4 Make a call using the line or line pool. Installation and Maintenance Guide

164 164 Chapter 18 Testing basic Avaya BCM50 functionality To determine why an MBM does not appear in Business Element Manager 1 Check that the correct feature for the expansion unit is included in your installed keycode. 2 Check that both the Power and Status LEDs on the MBM are solid green. If the Power LED is off, check that the power supply cable is properly seated in the expansion unit and the power supply is connected to a working power outlet. Also check that the MBM is properly seated in the expansion unit. If the Status LED is not solid green, check that the Expansion cable is properly seated in the Expansion port on the expansion unit and on the main unit. 3 Check that the MBM and expansion unit are enabled using either Business Element Manager or Telset Administration. If the units are enabled, disable them, and then re-enable them. 4 Check that all the switches on the MBM are on. For more information about these switches, see Verifying the media bay module switch settings on page 93. If the MBM is a GASM or GATM, all the switches on the right are not set to on. For information about setting these switches, see Verifying the media bay module switch settings on page 93. To check the MBM switches, you must remove the MBM from the expansion unit. For instructions, see Replacing a media bay module on page 183. To determine why the ATA2 does not function 1 Check for a dial tone using an analog device. 2 Check that AC power is connected to the ATA2 unit. 3 Check that the correct feature for digital sets is included in your installed keycode. 4 Verify that the ATA2 is connected to a digital station port. 5 Allow sufficient startup time (30 60 sec). 6 Plug an analog device into the phone port of the ATA2 and check for a dial-tone. To determine why there is no dial tone at the ATA2 1 If you hear no dial tone, replace a single-line telephone for the data communication device. 2 If you hear no dial tone at the ATA2 unit: a b Disconnect the line side of the ATA2. Connect a digital telephone to the ATA2 port. Check that the connection from the ATA2 to the Avaya BCM50 hardware works correctly. NN

165 Chapter 18 Testing basic Avaya BCM50 functionality 165 To check the ATA2 wiring 1 Use an analog phone to test the ATA2. 2 Check the following connections: a b ATA2 to the terminal The resistance must be 200 ohms or less for data applications and 1300 ohms or less for voice applications. Avaya BCM50 hardware to the ATA2 The wiring must be equivalent to 800 m of 0.5 mm wire (2600 ft. of 24-AWG) or less. Do not use bridge taps and loading coils between the BCM50 hardware and ATA2. Reset to factory settings This section describes how to reset the Avaya BCM50 system to the factory settings or a stable working condition using the reset switch (see the figure Reset switch location on page 165). When the BCM50 is in this condition, you can make further modifications. Figure 68 Reset switch location Some possible situations in which you use the reset feature are: If the BCM50 system is configured incorrectly to an extent that it is no longer functional. The customer must use a level 1 reset to return to the default system programming and restore a previous configuration or reconfigure the system. If distributors want to reuse BCM50 systems, they must first erase all customer-specific data using a level 1 or level 2 reset. Reset levels Reset to factory settings is a stand-alone feature that has the following levels of reset: Level 1 reset erases all customer-specific data and restores the default configuration for all components. This reset leaves the software components untouched. That is, the system has the latest release and patch level of the software installed. Only the system and user configuration data is erased and replaced with default values. No Ethernet connectivity to the system occurs during this operation. Installation and Maintenance Guide

166 166 Chapter 18 Testing basic Avaya BCM50 functionality Level 2 reset erases all customer and system configuration data and all software releases and patches. This reset re-installs the original factory configuration settings. Level 2 reset also resets the router firmware to what was shipped from the factory. No Ethernet connectivity to the system occurs during this operation. Warning: If you perform a Level 2 reset to solve an undetermined problem and still have access to Business Element Manager, you must retrieve all the log files for technical support before performing the Level 2 reset. A Level 2 reset erases all log files from the system. Activate the reset feature You activate the reset feature by pressing the reset switch with a long, thin, nonmetallic needle in the sequence described in the procedure To perform a Level 1 and Level 2 reset on page 166. Warning: Before performing a Level 1 or Level 2 reset, review all the effects of the levels of reset. See Reset levels on page 165. As you press the reset switch, the LEDs blink in a predefined fashion to guide and confirm user input. The various states of the power and status LEDs indicate the following: A blinking power LED indicates a user input window; the Avaya BCM50 system is waiting for user input. A solid red power LED indicates extreme action is requested; caution is urged. A solid status LED (any color) indicates level of reset action: Level 1 is yellow Level 2 is red A blinking status LED indicates an interim state; trying to establish user request. A solid status LED indicates confirmation of a user selection (power LED has priority). To perform a Level 1 and Level 2 reset The router configuration of a Avaya BCM50a or Avaya BCM50e is not affected by a Level 1 reset. To perform a soft reset on the router, use Business Element Manager. See the figure Level 1 and Level 2 reset sequence on page 167, or follow the sequence in the table Level 1 reset on page 168 and the table Level 2 reset on page 168 to perform a Level 1 and Level 2 reset. NN

167 Chapter 18 Testing basic Avaya BCM50 functionality 167 Figure 69 Level 1 and Level 2 reset sequence Reset query state (( )) Level 1 reset pending Level 1 reset confirm (( )) (( )) Press reset Press reset Do not press reset 5 second timer (( )) Press reset Perform level 1 reset Level 2 reset confirm Level 2 reset pending (( )) Do not press reset 5 second timer 10 second timer Do not press reset Wait 5 minutes System is ready 10 second timer (( )) (( )) Do not press reset Press reset Perform level 2 reset Wait 17 minutes System reboots (Reset request cancelled) Note 1: In the reset confirm steps, the lower LED flashes faster than the upper LED. Note 2: All times in this figure are approximate. System is ready Installation and Maintenance Guide

168 168 Chapter 18 Testing basic Avaya BCM50 functionality Table 31 Level 1 reset Step User action Power LED Status LED System state Alternative user action 1 Boot the system 2 3 Solid yellow Solid yellow Power self-test Solid yellow Off Power self-test Flashing yellow Solid yellow Ready for reset input Press reset switch Solid red Flashing yellow Request Level 1 reset Wait five seconds Flashing red Flashing yellow 4 Press reset switch Solid red Solid green Solid yellow Solid green Awaiting Level 1 reset confirmation System performs Level 1 reset All configuration programming erased. System rebooted and is ready for user action. No action; system remains off Do not press reset switch; system boots normally Press reset switch; system proceeds to Level 2 reset Do not press reset switch; system boots normally Table 32 Level 2 reset Step User action Power LED Status LED System state Alternative user action 1 Boot up the system Solid yellow Solid yellow Power self-test Solid yellow Off Power self-test Flashing yellow Solid yellow Ready for reset input Press reset switch Solid red Flashing yellow Request Level 1 reset Press reset switch again within five seconds of the first button press. Solid red Flashing red Request Level 2 reset Wait five seconds Flashing red Flashing red Press reset switch Solid red Solid green Solid red Solid green Awaiting Level 2 reset confirmation System performs Level 2 reset; all configuration programming and software updates erased. System rebooted and is ready for user action. No action; system remains off Do not press reset switch; system boots normally Do not press reset switch; system remains in Level 1 reset state Press reset switch; system proceeds to Avaya factory mode (do not use) Do not press reset switch; system boots normally NN

169 Chapter 19 Replacing the Avaya BCM50 system components 169 Chapter 19 Replacing the Avaya BCM50 system components This section provides an overview of how to replace the Avaya Business Communications Manager (Avaya BCM50) system components. The figure Overview of replacing the BCM50 system components on page 169 shows the steps required to replace the Avaya BCM50 system components. This section also describes common procedures required to prepare the system for maintenance. Figure 70 Overview of replacing the BCM50 system components For information about replacing the Avaya BCM50 components: Replacing a power supply on page 173 Replacing a main unit on page 177 Replacing a media bay module on page 183 Replacing an expansion unit on page 187 Replacing an internal component on page 193 Installation and Maintenance Guide

170 170 Chapter 19 Replacing the Avaya BCM50 system components Preparing the system for maintenance Use the following procedure to prepare the system for maintenance. This procedure is referenced throughout the maintenance portion of this document: To shut down the system 1 Check for a recent backup of the Avaya BCM50 system programming. 2 If no recent backup is available, then use Business Element Manager to back up the system data. For information about backing up the system data, see the Administration Guide. 3 In Business Element Manager, from the Administration tab, click the Utilities folder to expand it. 4 From the Utilities folder, select Reset. 5 Click Reboot to reboot the system. The BCM50 system begins the shutdown process. 6 Unplug the main unit when the status and power LEDs change from solid green to flashing orange. Restarting the system after maintenance When you finish your maintenance procedure, restart the Avaya BCM system in the order described in this section. To return the system to operation 1 Check the Power and Status LEDs on the main unit. After the Avaya BCM50 starts, both LEDs must be solid green. If either LED is not solid green, a problem with the main unit exists. For a detailed description of the LED states, see System status LEDs on page If this system has an expansion unit, check the Power and Status LEDs on the media bay module (MBM) in the expansion unit. Both LEDs must be solid green. If either LED is not solid green, a problem exists with the MBM or the expansion unit. For a detailed description of the LED states, see Media bay module LEDs (expansion units only) on page If this system has a second expansion unit, check the Power and Status LEDs on the second MBM. 4 Use Business Element Manager to restore the programming. For information about restoring system programming, see Avaya Business Communications Manager 6.0 Administration and Security. 5 Set the basic configuration parameters. For more information, see Configuring the Avaya BCM50 system on page 123. NN

171 Chapter 19 Replacing the Avaya BCM50 system components 171 Warning: When you restart the system, all digital telephony, IP client voice mail, and VoIP ports are not available until the system services restart. Installation and Maintenance Guide

172 172 Chapter 19 Replacing the Avaya BCM50 system components NN

173 Chapter 20 Replacing a power supply 173 Chapter 20 Replacing a power supply This chapter describes the procedure for replacing a power supply. The figure Overview of replacing the Avaya Business Communications Manager 50 (Avaya BCM50) power supply on page 173 shows an overview of replacing a power supply. Figure 71 Overview of replacing the Avaya Business Communications Manager 50 (Avaya BCM50) power supply For information about replacing a power supply: Preparing the system for maintenance on page 174 Removing the power supply on page 174 Connect the new power supply on page 174 Installation and Maintenance Guide

174 174 Chapter 20 Replacing a power supply Preparing the system for maintenance In most cases, if the power supply for the main unit is faulty, the system is already shut down. If this is the case, proceed to Removing the power supply on page 174. If you replace the expansion unit power supply, or if the system is still operating, perform the procedure To shut down the system on page 170. Removing the power supply Before you disconnect the power supply, read the warnings about connecting network lines in Wiring warnings on page 105. To remove the power supply 1 Remove the telephony and data networking lines from the Avaya BCM50 units. These lines include: the RJ-21 telephony connector on the main unit the ADSL line in the WAN port on a BCM50a main unit any analog telephone lines in the media bay modules (MBM) in the expansion units any digital telephone lines in the MBMs in the expansion units 2 Rotate the power supply retention clip to free the power supply cord. 3 Remove the power supply cord from the BCM50 unit. Warning: Leakage currents You must disconnect the telephony and data networking cables from the system before disconnecting the power cord from a grounded outlet. 4 Remove the power supply cord from the AC wall outlet. If your system has a UPS, remove the power supply cord from the UPS socket. 5 Remove the power supply from the table, rack-mount shelf, or wall-mount bracket. 6 Proceed to Connect the new power supply on page 174. Connect the new power supply Before you connect the power supply, read the warnings about connecting network lines in Wiring warnings on page 105. NN

175 Chapter 20 Replacing a power supply 175 To connect the new power supply 1 Connect the new power supply. See Connecting the power supply on page Connect the telephony and data networking lines that you removed in Step 1 of Removing the power supply on page Continue with the procedure To return the system to operation on page 170. Installation and Maintenance Guide

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177 Chapter 21 Replacing a main unit 177 Chapter 21 Replacing a main unit Three types of main units are available: the Avaya Business Communications Manager 50 (Avaya BCM50), the Avaya BCM50a, and the BCM50e. This chapter describes the procedure for replacing a main unit. The figure Overview of replacing a main unit on page 178 shows an overview of replacing a main unit. Installation and Maintenance Guide

178 178 Chapter 21 Replacing a main unit Figure 72 Overview of replacing a main unit For information about replacing the Avaya BCM50 main unit: Preparing the system for maintenance on page 179 Removing the main unit on page 179 Installing the new main unit on page 180 NN

179 Chapter 21 Replacing a main unit 179 Preparing the system for maintenance In most cases, if the Avaya BCM50 main unit is faulty, the system is already shut down. If this is the case, continue with the procedure To disconnect the cables on page 179. If the system is still operating, perform the procedure To shut down the system on page 170. To disconnect the cables 1 Remove the 25-pair cable from the RJ-21 telephony connector on the front of the main unit. 2 Remove the Ethernet cable from the LAN port. 3 If the main unit is a Avaya BCM50a or a Avaya BCM50e, remove the Ethernet cable or ADSL line from the WAN port and the Ethernet cables from the Router card LAN ports. 4 Remove the expansion cables or LAN cables from the expansion ports on the main unit. For the expansion cables, make sure you mark the cables with the number of the port to which they connect. 5 If the system uses the external Music Source port, remove the cable from the Music Source port. 6 If the system uses a UPS, remove the USB cable from the USB port. 7 Rotate the power supply retention clip to free the power supply cord. 8 Remove the power supply cord from the main unit. Warning: Leakage currents You must disconnect the telephony and data networking cables from the system before disconnecting the power cord from a grounded outlet. 9 Proceed to Removing the main unit on page 179. Removing the main unit The method you use to remove the main unit depends on how the unit is mounted. Use one of the following procedures to remove the main unit: To remove a rack-mounted main unit on page 180 To remove a wall-mounted main unit on page 180 To remove a desktop mounted main unit on page 180 Installation and Maintenance Guide

180 180 Chapter 21 Replacing a main unit To remove a rack-mounted main unit 1 Ensure you remove all the cables from the main unit. If necessary, see the procedure To disconnect the cables on page If a unit is mounted to the top of the main unit, slide that unit forward until it disengages from the clips on the main unit. Lift the unit off of the top of the main unit. 3 If the main unit is secured to the rack-mount shelf with screws, remove these screws from the bottom of the rack-mount shelf. 4 Slide the main unit forward until it disengages from the clips on the rack-mount shelf. 5 Lift the main unit off of the rack-mount shelf and set it on a flat, clean, static-free surface. 6 Proceed to Installing the new main unit on page 180. To remove a wall-mounted main unit 1 Ensure you remove all the cables from the main unit. If necessary, see the procedure To disconnect the cables on page Lift the main unit until it disengages from the clips on the wall-mount bracket. 3 Pull the main unit out and away from the wall-mount bracket. 4 Set the main unit on a flat, clean, static-free surface. 5 Proceed to Installing the Avaya BCM50 unit on the wall on page 82. To remove a desktop mounted main unit 1 Ensure you remove all the cables from the main unit. If necessary, see the procedure To disconnect the cables on page If a unit is mounted to the top of the main unit, slide that unit forward until it disengages from the clips on the main unit. Lift the unit off of the top of the main unit. 3 Lift the main unit off of the table and set it on a flat, clean, static-free surface. 4 Continue with the procedure To install the Avaya BCM50 unit on a desktop or shelf on page 87. Installing the new main unit Use one of the following procedures to install the new Avaya BCM50 main unit: Installing the Avaya BCM50 unit on the rack-mount shelf on page 80 To install the Avaya BCM50 unit on the wall-mount bracket on page 84 To install the Avaya BCM50 unit on a desktop or shelf on page 87 After you install the new BCM50 main unit, proceed to the procedure To connect the cables on page 181. NN

181 Chapter 21 Replacing a main unit 181 To connect the cables 1 Insert the power supply retention clip into the new main unit. 2 Rotate the power supply retention clip so that the power supply jack is clear. 3 Connect the power supply cord to the main unit. 4 Rotate the power supply retention clip to lock the power supply cord in place. 5 Connect to AC power source: a If the system has a UPS, connect the USB cable to the USB port on the main unit and plug the UPS power cord into the AC power source (wall outlet). b If the system has no UPS, plug the power supply cable into the AC power source (wall outlet). 6 If the system uses the external Music Source port, connect the music source cable to the Music Source port on the main unit. 7 Connect the expansion cables or LAN cables to the expansion ports on the main unit. For expansion cables, make sure you connect the cables to the expansion ports from which you removed them to ensure the same line and extension numbering. 8 If the main unit is an Avaya BCM50a or Avaya BCM50e, connect the Ethernet cable or ADSL line to the WAN port and the Ethernet cables to the Router card LAN ports. Warning: Leakage currents You must connect the power cord to a grounded outlet before connecting the telephony and data networking cables to the system. 9 Connect the Ethernet cable to the LAN port. 10 Connect the 25-pair cable to the RJ-21 telephony connector on the front of the main unit. 11 Secure the RJ-21 connector to the BCM50 main unit. If you use a straight RJ-21 connector, use the two screws on the sides of the connector to secure it. If you use a right-angle RJ-21 connector, use the screw on the left side of the connector to secure the left side of the connector. To secure the right side of the connector, use a cable tie to fasten the 25-pair cable to the anchor on the BCM50 main unit. 12 Continue with the procedure To return the system to operation on page 170. Installation and Maintenance Guide

182 182 Chapter 21 Replacing a main unit NN

183 Chapter 22 Replacing a media bay module 183 Chapter 22 Replacing a media bay module This chapter describes the procedure for replacing a media bay module (MBM). The figure Overview of replacing an MBM on page 183 shows an overview of replacing the MBM. Figure 73 Overview of replacing an MBM See the following procedures to replace an MBM: To remove the MBM on page 184 To insert the new MBM on page 185 Installation and Maintenance Guide

184 184 Chapter 22 Replacing a media bay module To remove the MBM 1 Use Business Element Manager to disable the MBM. For more information about disabling an MBM, see the Administration Guide. 2 If the expansion unit is wall-mounted, it must be removed from the wall-mount bracket before you remove the MBM. For more information, see the procedure To remove a wall-mounted expansion unit on page 189, and then proceed to step 7. 3 Disconnect all of the telephone line and extension cables from the MBM. If more than one cable exists, mark the cables to identify the port from which you removed them. 4 Rotate the power supply retention clip to free the power supply cord. 5 Remove the power supply cord from the expansion unit. 6 Attach one end of the grounding strap to your wrist and the other end to a grounded metal surface. 7 Pull out the ejector lever with your index finger. Then grasp the ejector lever with your thumb and index finger and pull outward to disengage the MBM. See the figure Remove an MBM on page 184. Finish removing the MBM by hand. Figure 74 Remove an MBM Grasp the edge of the MBM ejector lever and pull outward 8 Grasp the top and bottom edges of the MBM. Remove the MBM from the expansion unit. Place the MBM on a flat, clean, static-free surface. Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a ground wrist strap before you handle components. Always place the components in a static-free container. 9 Continue with the procedure To insert the new MBM on page 185. NN

185 Chapter 22 Replacing a media bay module 185 To insert the new MBM 1 Unpack the new MBM. 2 Verify that all dip switches are in the factory default positions. See Verifying the media bay module switch settings on page Install the MBM. See Installing a media bay module in an expansion unit on page If the new MBM is a different type of module (for example, you replaced a DSM16 with a 4x16), use Element Manager to configure the new MBM before continuing. For more information about configuring the MBM, see the procedure To configure the MBM(s) on page Reconnect the power supply cable. See the procedure To connect a power supply without a UPS on page Connect the telephone line and extension cables to the port on the front of the new MBM. See Connecting the lines and extensions on page 104. If the new MBM is a different type of module (for example, you replaced a DSM16 with a 4x16), you must make any additional connections to the MBM before continuing. 7 Proceed to the procedure To test the MBM on page Continue with the procedure To return the system to operation on page 170. Installation and Maintenance Guide

186 186 Chapter 22 Replacing a media bay module NN

187 Chapter 23 Replacing an expansion unit 187 Chapter 23 Replacing an expansion unit This chapter describes the procedure for replacing an expansion unit. The figure Overview of replacing an expansion unit on page 187 shows an overview of replacing an expansion unit. Figure 75 Overview of replacing an expansion unit Installation and Maintenance Guide

188 188 Chapter 23 Replacing an expansion unit For information about replacing an expansion unit: Disconnecting the cables on page 188 Removing the expansion unit on page 188 Removing the MBM on page 190 Inserting the MBM in the new expansion unit on page 190 Installing the new expansion unit on page 191 Disconnecting the cables Use the following procedure to disconnect the expansion unit from the other equipment. To disconnect the expansion unit cables 1 Use Business Element Manager to disable the media bay module (MBM) that is installed in the expansion unit. For more information, see the Avaya Business Communications Manager 6.0 Administration and Security. 2 Disconnect the expansion cable from the expansion port on the expansion unit. 3 Disconnect the LAN cable from the LAN port on the expansion unit. 4 Disconnect all of the telephone lines and extension cables from the MBM inserted in the expansion unit. If more than one cable exists, mark the cables to identify the port from which you removed them. 5 Rotate the power supply retention clip to free the power supply cord. 6 Remove the power supply cord from the expansion unit. Warning: Leakage currents You must disconnect the telephony and data networking cables from the system before disconnecting the power cord from a grounded outlet. 7 Proceed to Removing the expansion unit on page 188. Removing the expansion unit How you remove the expansion unit depends on how the unit is mounted. Use one of the following procedures to remove the expansion unit: To remove a rack-mounted expansion unit on page 189 To remove a wall-mounted expansion unit on page 189 To remove a desktop-mounted expansion unit on page 189 NN

189 Chapter 23 Replacing an expansion unit 189 To remove a rack-mounted expansion unit 1 Ensure you remove all the cables from the expansion unit. If necessary, see the procedure To disconnect the expansion unit cables on page If a unit is mounted to the top of the expansion unit, slide that unit forward until it disengages from the clips on the expansion unit. Lift the unit off the top of the expansion unit. 3 If the expansion unit is mounted on top of another unit, slide the expansion unit forward until it disengages from the clips of the other unit. Go to step 6. If the expansion unit is not mounted on top of another unit, continue to the next step. 4 If the expansion unit is secured to the rack-mount shelf with screws, remove these screws from the bottom of the rack-mount shelf. 5 Slide the expansion unit forward until is disengages from the clips on the rack-mount shelf. 6 Lift the expansion unit off of the rack-mount shelf or other unit and set it on a flat, clean, static-free surface. 7 Continue with the procedure To remove the MBM on page 184. To remove a wall-mounted expansion unit 1 Ensure you remove all the cables from the expansion unit. If necessary, see the procedure To disconnect the expansion unit cables on page Lift the expansion unit until it disengages from the clips on the wall-mount bracket. 3 Pull out the expansion unit and move it away from the wall-mount bracket. 4 Set the expansion unit on a flat, clean, static-free surface. 5 Proceed to Removing the MBM on page 190. To remove a desktop-mounted expansion unit 1 Ensure you remove all the cables from the expansion unit. If necessary, see the procedure To disconnect the expansion unit cables on page If a unit is mounted to the top of the expansion unit, slide that unit forward until it disengages from the clips on the expansion unit. Lift the unit off the top of the expansion unit and set it on a flat, clean, static-free surface. 3 If the expansion unit is mounted on top of another unit, slide the expansion unit forward until it disengages from the clips of the other unit. 4 Lift the expansion unit off of the table or other unit and set it on a flat, clean, static-free surface. 5 Proceed to Removing the MBM on page 190. Installation and Maintenance Guide

190 190 Chapter 23 Replacing an expansion unit Removing the MBM After you remove the expansion unit, use the following procedure to remove the MBM from the expansion unit. To remove the MBM 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface. 2 Grasp the right edge of the MBM ejector lever with your thumb, index, and middle fingers. Pull outward to partially eject the MBM. Pull further on the lever to eject the MBM from the expansion unit. See the figure Remove an MBM on page 190. Figure 76 Remove an MBM Grasp the edge of the MBM ejector lever and pull outward 3 Grasp the top and bottom edges of the MBM. Remove the MBM from the expansion unit. Place the MBM in a flat, clean, and static-free surface. Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a ground wrist strap before you handle components. Always place the components in a static-free container. 4 Proceed to Installing the new expansion unit on page 191. Inserting the MBM in the new expansion unit To insert the MBM in the new expansion unit, see Installing a media bay module in an expansion unit on page 97. Proceed to Installing the new expansion unit on page 191. NN

191 Chapter 23 Replacing an expansion unit 191 Installing the new expansion unit Use one of the following procedures to install the new expansion unit: Installing the Avaya BCM50 unit in an equipment rack on page 78 Installing the Avaya BCM50 unit on the wall on page 82 Installing the Avaya BCM50 unit on a desktop or shelf on page 87 After you install the new expansion unit, continue with the procedure To connect the cables on page 191. To connect the cables 1 Insert the power supply retention clip into the new expansion unit. 2 Rotate the power supply retention clip so that the power supply jack is clear. 3 Connect the power supply cord to the expansion unit. 4 Rotate the power supply retention clip to lock the power supply cord in place. 5 Connect the expansion cable to the expansion port on the front of the expansion unit. 6 Connect the LAN cable to the LAN port on the front of the expansion unit (if applicable). 7 Connect all of the telephone line and extension cables to the MBM inserted in the expansion unit. To ensure the same line and extension numbering, make sure you connect the cables to the ports from which you removed them. Warning: Leakage currents You must connect the power cord to a grounded outlet before connecting the telephony and data networking cables to the system. 8 Use Business Element Manager to enable the MBM. For more information about enabling an MBM, see Avaya Business Communications Manger 6.0 Administration and Security. Installation and Maintenance Guide

192 192 Chapter 23 Replacing an expansion unit NN

193 Chapter 24 Replacing an internal component Chapter 24 Replacing an internal component 193 You can replace three components inside the main unit: the hard disk, the fan, and the router card. The figure Overview of replacing an internal component on page 193 shows an overview of replacing an internal component. Caution: You must wear an antistatic grounding strap at all times when handling electronic components. Failure to do so can result in damage to the equipment. Figure 77 Overview of replacing an internal component Installation and Maintenance Guide

194 194 Chapter 24 Replacing an internal component For information about replacing an internal component: Preparing the system for maintenance on page 194 Removing the main unit on page 194 Opening the main unit case on page 194 Removing an internal component on page 196 Inserting the new component on page 199 Closing the main unit case on page 208 Installing the main unit on page 209 Special tools Before you replace the components, ensure you have the following equipment: Phillips screwdriver #2, with a 3.5-inch blade 3/16-inch slot screwdriver antistatic wrist grounding strap Caution: You must wear an antistatic grounding strap at all times when handling electronic components. Failure to do so can result in damage to the equipment. Preparing the system for maintenance If the system is still operating, perform the procedure To shut down the system on page 170. After the system shuts down, perform the procedure To disconnect the cables on page 179. Removing the main unit The method you use to remove the main unit depends on how the unit is mounted. Use one of the following procedures to remove the Avaya Business Communications Manager 50 (Avaya BCM50) main unit: To remove a rack-mounted main unit on page 180 To remove a wall-mounted main unit on page 180 To remove a desktop mounted main unit on page 180 Opening the main unit case This procedure is based on the assumption that you intend to perform maintenance activities. Do not operate the main unit with the cover removed. NN

195 Chapter 24 Replacing an internal component 195 To open the main unit case Danger: Electrical shock warning. Disconnect the power cord, telephone cables, and network cables before opening the Avaya BCM50 main unit. 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface. 2 Turn the main unit over so that the bottom of the unit is facing up. 3 Remove the three case screws from the back of the unit. For the location of the screws, see the figure BCM50 case screws on page 195. Figure 78 BCM50 case screws screws 4 Turn the Avaya BCM50 unit over so that the top of the unit is facing up. 5 While holding the bottom of the BCM50 case, slide the top of the case back to disengage the locking clips. See the figure Remove the top of the case on page 196. Installation and Maintenance Guide

196 196 Chapter 24 Replacing an internal component Figure 79 Remove the top of the case 6 Lift the top of the case off the BCM50 unit. 7 Proceed to Removing an internal component on page 196. Removing an internal component Use one of the following procedures to remove the component: To remove the hard disk on page 197 To remove the fan on page 198 To remove the router card on page 199 Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a ground wriststrap before you handle components. Always place the components in static-free container. NN

197 Chapter 24 Replacing an internal component 197 To remove the hard disk Caution: Do not use an electric or magnetized screwdriver near the hard disk. You can lose the information stored on the disk. Shock can damage the hard disk. Do not drop or hit the hard disk. 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface. 2 Remove the two screws that attach the hard disk assembly to the main unit. See the figure Cable routing on page 203. Figure 80 Hard disk and bracket installation Remove these screws Fan cable clips Fan cable cutouts 3 Lift the hard disk and hard disk bracket from the main unit and place them on a flat, clean, static-free surface. Installation and Maintenance Guide

198 198 Chapter 24 Replacing an internal component 4 Remove the four screws that secure the hard disk to the hard disk bracket. See the figure Hard disk and bracket assembly on page 198. Figure 81 Hard disk and bracket assembly Hard disk Hard disk bracket Hard disk bracket screws Hard disk/power cable connector Hard disk cable Hard disk bracket screws Power cable 5 Remove the hard disk and power cable from the connector. 6 Lift the hard disk from the hard disk bracket and set it on a flat, clean, static-free surface. 7 Proceed to Inserting the new component on page 199. To remove the fan 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface. 2 Ensure the main unit case is open. If necessary, see Opening the main unit case on page Remove the hard disk to access the fan cable. See the procedure To remove the hard disk on page Remove the fan cable from the header. See the figure Location of fan on page 199. NN

199 Chapter 24 Replacing an internal component 199 Figure 82 Location of fan Fan 5 Lift the fan from the main unit and set it on a flat, clean, static-free surface. 6 Proceed to Inserting the new component on page 199. To remove the router card 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface. 2 Ensure the main unit case is open. If necessary, see Opening the main unit case on page Remove the three router card retaining screws. 4 Gently lift the back of the router card to disengage it from the card connector. 5 Slide the router card back so the modular connectors clear the bezel. 6 Lift the router card over the top of the LED pipes and place it on a flat, clean, static-free surface. 7 Proceed to Inserting the new component on page 199. Inserting the new component Use one of the following procedures to insert the new component: To insert the new hard disk on page 200 To install a multi-image hard disk on page 203 To prepare a multi-image hard disk drive for Quick Installation on another Avaya BCM system on page 204 To insert the new fan on page 207 Installation and Maintenance Guide

200 200 Chapter 24 Replacing an internal component To insert the new router card on page 207 Caution: Use only a Avaya-approved replacement part. Contact your account representative for the current list of approved replacement parts. Warning: Protect the hardware components against damage from electrostatic discharge. Always wear a ground wriststrap before you handle components. Always place the components in static-free container. To insert the new hard disk Caution: Do not use an electric or magnetized screwdriver near the hard disk. You can lose the information stored on the disk. Shock can damage the hard disk. Do not drop or hit the hard disk. 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface. 2 Connect the hard disk cable and power cable to the hard disk connector. See the figure Hard disk and bracket assembly on page 201. Note: If the cables do not insert properly, check that the notch on the hard disk connector is aligned with the corresponding notch on the cable. NN

201 Chapter 24 Replacing an internal component 201 Figure 83 Hard disk and bracket assembly Hard disk Hard disk bracket screws Hard disk bracket Hard disk/power cable connector Hard disk cable Power cable Hard disk bracket screws 3 Place the new hard disk in the hard disk bracket. 4 Use the four hard disk bracket screws to secure the hard disk to the bracket. Caution: Use only the screws that you removed from the hard disk in the procedure To remove the hard disk on page 197. Using other screws can damage the hard disk. 5 Set the hard disk and bracket in the main unit. See the figure Cable routing on page 203. Make sure that the hard disk cable and power cable are routed properly. Route the power cable under the bracket and loop the hard disk cable as shown. Installation and Maintenance Guide

202 202 Chapter 24 Replacing an internal component Figure 84 Hard disk and bracket installation Fan cable clips Fan cable cutouts 6 Press down lightly on the top of the hard disk to ensure that the hard disk bracket is seated properly. 7 Ensure you route the fan cable through the cutouts under the hard disk and bracket. Also, make sure you secure any slack in the fan cable in the clips on the hard disk bracket. See the figure Cable routing on page 203). NN

203 Chapter 24 Replacing an internal component 203 Figure 85 Cable routing Caution: Ensure that you follow the same routing for the cables as before you removed the component. 8 Fasten the hard disk assembly to the main unit with two screws. Use only the supplied screws, since other screws can damage the unit. 9 Perform a restore or manually reprogram the system. 10 Continue with the procedure To close the main unit case on page 208. To install a multi-image hard disk 1 Install the multi-image hard disk drive as you would a start hard disk drive. For more information, see To insert the new hard disk on page Continue with the procedure To close the main unit case on page Power on the Avaya BCM50 system. Installation and Maintenance Guide

204 204 Chapter 24 Replacing an internal component The HDD LED (or both HDD LEDs if a redundant hard disk is present) should be green indicating that the replacement disk was installed correctly. The BCM Power LED should be green, and the Status LED should be flashing yellow, indicating that the CLI is ready to start the image realignment process. 4 Log onto the Avaya BCM through the OAM port from an SSH client, such as PuTTY, using the default username (nnadmin) and password (PlsChgMe!). The Quick Configuration menu appears. Note: The IP address of the BCM OAM port is Your PC needs to be configured on the same subnet, for example with an IP address and subnet Select option 1 to install and activate a BCM software release. 6 Select the correct BCM release you want to install. The installation process (initialization and activation) takes approximately 25 minutes. During this time, you can view the progess of the installation through the CLI windown while connected to the BCM through the OAM port. The system automatically reboots once the process completes. Caution: Ensure you select the correct release version. Once the software is activated it cannot be reversed. If you want a different software release installed, you will require a replacement hard disk. To prepare a multi-image hard disk drive for Quick Installation on another Avaya BCM system 1 Install the multi-image hard disk drive as you would a start hard disk drive. This can be done on any Avaya BCM50 or Avaya BCM450 system. For more information about installing a hard disk drive on a BCM50 system, see To insert the new hard disk on page 200. For more information about installing a hard disk drive in a BCM450 system, see Avaya Business Communications Manager Maintenance (NN ). 2 Power on the BCM system. NN

205 Chapter 24 Replacing an internal component 205 The HDD LED (or both HDD LEDs if a redundant hard disk is present) should be green indicating that the replacement disk was installed correctly. The BCM Power LED should be green, and the Status LED should be flashing yellow, indicating that the CLI is ready to start the image realignment process. 3 Log onto the Avaya BCM through the OAM port from an SSH client, such as PuTTY, using the default username (nnadmin) and password (PlsChgMe!). The Quick Configuration menu appears. Note: The IP address of the BCM OAM port is Your PC needs to be configured on the same subnet, for example with an IP address and subnet Select option 2. The Advanced menu appears. 5 Select option 1 to initialize a software release for a different system. 6 Select the software release you want to install on the target BCM system. The length of time the installation process takes depends on what system you are preforming the installation on, not on the software release. For instance, if you are preparing a hard disk Installation and Maintenance Guide

206 206 Chapter 24 Replacing an internal component drive for a BCM450 system on a BCM50 system, the process takes approximately 22 minutes. If you are preparing a hard disk drive on a BCM450 system for a BCM50 system, the initialization takes approximately 5 minutes. After the process completes, press Enter to return to the Advanced menu. 7 Select option 3 to configure the hard disk drive for auto-activation (optional). 8 Select option 0 to return to the main menu. 9 Select option 5 to shut down the system. Caution: Do not reboot the system after initializing the software image if auto-activation is enabled. After the reboot, the software will attempt to activate. If you have the hard disk drive installed in a compatible system and the software activates you will no longer be able to change the initialized software image. 10 Remove the hard disk drive from the BCM system. 11 Install the hard disk drive in the target BCM system. 12 Power on the target BCM system. If auto-activation is enabled, the software attempts to auto-activate. If the BCM system and software are not compatible, it will not activate. In this case, perform the procedure To install a multi-image hard disk on page If auto-activation is not enabled, log onto the BCM system through the OAM port using the default username (nnadmin) and default password (PlsChgMe!). The Quick Configuration menu appears. 14 Select option 2 to go to the Advanced menu, and then select option 2 to verify the installed software (optional). This process takes approximately 26 minutes on a BCM50 system and approximately 13 minutes on a BCM450 system. 15 Select option 0 to got back to the Quick Configuration menu. 16 Select option 1 to activate the initialized software release (recommended) OR NN

207 Chapter 24 Replacing an internal component 207 Select option 2 to go to the Advanced menu, then select option 4 to activate and complete the install of the initialized software release. 17 Select the software release you want to activate. The activation process takes approximately 3 minutes to complete. When the activation process completes, the system reboots automatically. To insert the new fan 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface. 2 Insert the new fan into the fan slot in the bottom of the Avaya BCM50 case. Ensure the fans are oriented so air flows out of the unit. Note: Ensure the label of the new fan faces the back of the BCM50 unit. Air must flow out of the unit as indicated by the arrows imprinted on the fan. 3 Connect the fan cable to the header. 4 Ensure your route the fan cable through the cutouts under the hard disk and bracket. Also, make sure that you secure any slack in the fan cable with the clips on the hard disk bracket. See the figure Cable routing on page 203. Note: Do not force the cable. The connectors on the fan cable prevents you from inserting the cable backwards. If you cannot insert the cable properly, check that the raised edge on the fan cable connector faces the plastic tab on the header. 5 Insert the hard disk. See the procedure To insert the new hard disk on page Continue with the procedure To close the main unit case on page 208. To insert the new router card 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface. 2 With the back of the router card raised enough to clear the LED pipes, align the modular connectors on the router card with the corresponding holes in the bezel. 3 Move the router card forward until the front edge of the card touches the bezel. 4 Align the card connector on the router card with the connector on the Compact Services Card (CSC). 5 Gently press down on the back of the router card to seat the router card in the connector on the CSC. Installation and Maintenance Guide

208 208 Chapter 24 Replacing an internal component 6 Use the three screws you removed in the procedure To remove the router card on page 199 to secure the Router card to the CSC. Caution: Use only the original screws to secure the Router card. Using other screws can interfere with proper installation. 7 Continue with the procedure To close the main unit case on page 208. Closing the main unit case To close the main unit case 1 Attach one end of a grounding strap to your wrist and the other end to a grounded metal surface. 2 Place the top of the case on top of the main unit case. Make sure the side edges of the case are aligned and the front of the top is back about 1 cm (3/8 in.). 3 Slide the top of the case forward until it clicks in place. See the figure Replacing the top of the case on page 208. Figure 86 Replacing the top of the case NN

209 Chapter 24 Replacing an internal component Turn the main unit over so you can access the screws holes on the bottom of the unit. 5 Insert the three case screws in the back of the unit and tighten them. For the location of the screws, see the figure BCM50 case screws on page 195. Caution: Use only the screws that you removed from the unit in the procedure Opening the main unit case on page 194. Do not use any other screws. 6 Turn the main unit over so that the top of the unit faces up. 7 Proceed to Installing the main unit on page 209. Installing the main unit Use one of the following procedures to install the Avaya BCM50 main unit: Installing the Avaya BCM50 unit on the rack-mount shelf on page 80 To install the Avaya BCM50 unit on the wall-mount bracket on page 84 To install the Avaya BCM50 unit on a desktop or shelf on page 87 Connecting the cables Use the procedure To connect the cables on page 181 to reconnect the cables to the main unit. Installation and Maintenance Guide

210 210 Chapter 24 Replacing an internal component NN

211 Appendix B BRI wiring chart 215 Appendix B BRI wiring chart The digital BRI ISDN lines connects to the Avaya Business Communications Manager 50b Avaya BCM50b), Avaya BCM50ba, and Avaya BCM50be main units through the BRI ports (RJ-45) on the front of the main units. See the figure BRI ports and pin out (Avaya BCM50b shown) on page 215. The figure BRI ports and pin out (Avaya BCM50b shown) on page 215, the table BRI port wiring on page 215, and the table BRI line numbering on page 216 apply to S-Loop and T-Loop connections. S-Loop are used to connect S-Loop devices such as video phones, terminal adapters, and Grp 3 Fax machines. The T-Loops are used to connect to the CO/PSTN. Warning: For a U-loop connection, the BRI port must be connected only to an NT1 provided by the service provider. The NT1 must provide a Telecommunication Network Voltage (TNV) to Safety Extra Low Voltage (SELV) barrier. Figure 88 BRI ports and pin out (Avaya BCM50b shown) BRI ports BRI port pin out The table BRI port wiring on page 215 and the table BRI line numbering on page 216 list the wiring details for the RJ-45 ports. Table 34 BRI port wiring (Sheet 1 of 2) Pin Signal Signal on system side 1 No connection No connection 2 No connection No connection 3 + Receive (+Rx) +Tx 4 + Transmit (+Tx) +Rx 5 - Transmit (-Tx) -Rx 6 - Receive (-Rx) -Tx Installation and Maintenance Guide

212 216 Appendix B BRI wiring chart Table 34 BRI port wiring (Sheet 2 of 2) Pin Signal Signal on system side 7 No connection No connection 8 No connection No connection Table 35 BRI line numbering Port number Default line numbers on Expansion port 1 Default line numbers on Expansion port NN

213 Appendix A RJ-21 telephony connector wiring chart 211 Appendix A RJ-21 telephony connector wiring chart You can connect 4 analog telephone lines (standard main units only), 4 analog telephony devices, and 12 digital telephones to the RJ-21 telephony connector. Note: The four analog lines on the RJ-21 telephony connector are available only on the standard main units. The four analog lines are not available on the BRI series (b-series) main units, which have two BRI ports instead. The figure RJ-21 telephony connector on an Avaya Business Communications Manager 50 (Avaya BCM50) on page 211 shows the RJ-21 telephony connector on an Avaya BCM50. Figure 87 RJ-21 telephony connector on an Avaya Business Communications Manager 50 (Avaya BCM50) Main Unit RJ-21 telephony connector pin out RJ-21 telephony connector The table RJ-21 telephony connector wiring on page 211 lists the wiring details for the RJ-21 telephony connector. Table 33 RJ-21 telephony connector wiring (Sheet 1 of 3) Device Pin Connection Wire color Type of device Port Default DN Default line number Tip White-Blue 1 Ring Blue-White 27 Tip White-Orange 2 Ring Orange-White 28 Tip White-Green 3 Ring Green-White 29 Tip White-Brown 4 Ring Brown-White Analog line 061 Analog line 062 Analog line 063 Analog line 064 Installation and Maintenance Guide

214 212 Appendix A RJ-21 telephony connector wiring chart Table 33 RJ-21 telephony connector wiring (Sheet 2 of 3) Device Pin Connection Wire color Type of device Port Default DN Default line number Note: The four analog lines are available only on the standard main units; the analog lines are not available on the BRI series (b-series) main units, which have two BRI ports instead Tip Ring White-Slate Slate-White Analog Deskphone 31 Tip Red-Blue Analog 6 Ring Blue-Red Deskphone 32 Tip Red-Orange Analog 7 Ring Orange-Red Deskphone Tip Red-Green Analog 8 Ring Green-Red Deskphone No connection Red-Brown 9 No connection Brown-Red No connection 35 Tip Red-Slate Auxiliary 10 Ring Slate-Red Ringer 36 Tip Black-Blue 11 Ring Blue-Black Page Relay 37 Tip Black-Orange 12 Ring Orange-Black Page Output 38 Tip Black-Green 13 Ring Green-Black Music Source Tip Ring Black-Brown Brown-Black Digital Deskphone 40 Tip Black-Slate Digital 15 Ring Slate-Black Deskphone 41 Tip Yellow-Blue Digital 16 Ring Blue-Yellow Deskphone 42 Tip Yellow-Orange Digital 17 Ring Orange-Yellow Deskphone 43 Tip Yellow-Green Digital 18 Ring Green-Yellow Deskphone 44 Tip Yellow-Brown Digital 19 Ring Brown-Yellow Deskphone 45 Tip Yellow-Slate Digital 20 Ring Slate-Yellow Deskphone 46 Tip Violet-Blue Digital 21 Ring Blue-Violet Deskphone NN

215 Appendix A RJ-21 telephony connector wiring chart 213 Table 33 RJ-21 telephony connector wiring (Sheet 3 of 3) Device Pin Connection Wire color Type of device Port Default DN Default line number Tip Ring Violet-Orange Orange-Violet Digital deskphone 48 Tip Violet-Green Digital 23 Ring Green-Violet deskphone 49 Tip Violet-Brown Digital 24 Ring Brown-Violet deskphone 50 Tip Violet-Slate Digital 25 Ring Slate-Violet deskphone Installation and Maintenance Guide

216 214 Appendix A RJ-21 telephony connector wiring chart NN

217 Appendix C LAN ports wiring chart 217 Appendix C LAN ports wiring chart All Avaya Business Communications Manager 50 (Avaya BCM50) units have LAN ports as follows: The BCM50 and BCM50b have three LAN ports. The BCM50a and BCM50ba have seven LAN ports. The BCM50e and BCM50be have seven LAN ports. The expansion unit has one LAN port. The figure LAN ports on the Avaya BCM50 units on page 218 shows the LAN ports on the Avaya BCM50 units. Installation and Maintenance Guide

218 218 Appendix C LAN ports wiring chart Figure 89 LAN ports on the Avaya BCM50 units BCM50/BCM50b Expansion unit OAM port LAN port BCM50a BCM50e LAN port LAN ports BCM50ba LANports BCM50be LAN ports LAN ports The table LAN port wiring on page 218 lists the wiring details for the LAN ports. Table 36 LAN port wiring LAN port pin out Pin Signal 1 + Receive Data (Rx+) 2 Receive Data (Rx ) 3 + Transmit Data (Tx+) 4 No connection 5 No connection 6 Transmit Data (Tx ) NN

219 Appendix C LAN ports wiring chart 219 Table 36 LAN port wiring Pin Signal 7 No connection 8 No connection Installation and Maintenance Guide

220 220 Appendix C LAN ports wiring chart NN

221 Appendix D WAN ports wiring chart 221 Appendix D WAN ports wiring chart Four Avaya Business Communications Manager 50 (Avaya BCM50) main units, the BCM50a, BCM50ba, BCM50e, and BCM50be, have a Router card. On a BCM50a and BCM50ba main units, the WAN port is an RJ-11 port. On a BCM50e and BCM50be main units, the WAN port is an RJ-45 port. The figure BCM50a,BCM50ba, BCM50e, BCM50be main unit WAN ports on page 221 shows the WAN ports for the BCM50a, BCM50ba, BCM50e, and BCM50be. Figure 90 BCM50a,BCM50ba, BCM50e, BCM50be main unit WAN ports BCM50a (BCM50ba) WAN port LAN ports RJ-11 pin out BCM50e (BCM50be) WAN port LAN ports RJ-45 pin out The table RJ-11 WAN port wiring on page 221 and the table RJ-45 WAN port wiring on page 222 list the wiring details for the WAN ports. Table 37 RJ-11 WAN port wiring (Sheet 1 of 2) Pin Signal 1 No connection 2 No connection Installation and Maintenance Guide

222 222 Appendix D WAN ports wiring chart Table 37 RJ-11 WAN port wiring (Sheet 2 of 2) Pin Signal 3 Ring 4 Tip 5 No connection 6 No connection Table 38 RJ-45 WAN port wiring Pin Signal 1 + Receive Data (Rx+) 2 Receive Data (Rx ) 3 + Transmit Data (Tx+) 4 No connection 5 No connection 6 Transmit Data (Tx ) 7 No connection 8 No connection NN

223 Appendix E Expansion ports wiring chart 223 Appendix E Expansion ports wiring chart Two of the four RJ-45 connectors on the Avaya Business Communications Manager 50 (Avaya BCM50), BCM50a, BCM50e, BCM50b, BCM50ba, and BCM50be main units are designated as expansion ports. See the figure Expansion ports on an Avaya BCM50 and an expansion unit on page 223. These ports connect to an expansion unit or connect network devices to the LAN. Figure 91 Expansion ports on an Avaya BCM50 and an expansion unit BCM50 main unit Expansion/LAN (port 2) Expansion/LAN (port 3) Expansion unit Expansion port pin out Expansion port The table Expansion port wiring on page 223 lists the wiring details for the expansion ports. Table 39 Expansion port wiring (Sheet 1 of 2) Pin Signal 1 + Ethernet Receive Data 2 Ethernet Receive Data 3 + Ethernet Transmit Data 4 FS256 Transmit Data 5 + FS256 Transmit Data 6 Ethernet Transmit Data Installation and Maintenance Guide

224 224 Appendix E Expansion ports wiring chart Table 39 Expansion port wiring (Sheet 2 of 2) Pin Signal 7 FS256 Receive Data 8 + FS256 Receive Data NN

225 Appendix F DTM wiring chart 225 Appendix F DTM wiring chart The digital deskphone line connects to the Digital Trunk Module (DTM) through the RJ-48c jack on the front of the media bay module (MBM). See the figure DTM RJ-48C port on page 225. Figure 92 DTM RJ-48C port DTM Bantam jack RJ-48C jack RJ-48C pin out The table DTM RJ-48c port wiring on page 225 and the table DTM line numbering on page 225 list the wiring details for the RJ-48C port. Table 40 DTM RJ-48c port wiring Pin Signal 1 Receive Ring 2 Receive Tip 3 Receive Shield 4 Transmit Ring 5 Transmit Tip 6 Transmit Shield 7 No connection 8 No connection Table 41 DTM line numbering Line type Default line numbers on Expansion port 1 Default line numbers on Expansion port 2 T PRI E Installation and Maintenance Guide

226 226 Appendix F DTM wiring chart NN

227 Appendix G BRIM wiring chart 227 Appendix G BRIM wiring chart The digital BRI ISDN lines connects to the BRIM through the RJ-45 jacks on the front of the media bay module (MBM). See the figure BRIM RJ-45 ports on page 227. You can connect up to four BRI ISDN lines to the BRIM. The figure BRIM RJ-45 ports on page 227, the table BRIM RJ-45 port wiring on page 227, and the table BRIM line numbering on page 228 apply to S-Loop and T-Loop connections. S-Loops connect S-Loop devices such as video phones, terminal adapters, and Grp 3 Fax machines. The T-Loops connect to the CO/PSTN. Warning: For a U-loop connection, you must connect the BRIM only to an NT1 supplied by the service provider. The NT1 must provide a Telecommunication Network Voltage (TNV) to Safety Extra Low Voltage (SELV) barrier. Figure 93 BRIM RJ-45 ports BRIM RJ-45 jacks RJ-45 pin out The table BRIM RJ-45 port wiring on page 227 and the table BRIM line numbering on page 228 list the wiring details for the RJ-45 ports. Table 42 BRIM RJ-45 port wiring Pin Signal Signal on system side 1 No connection No connection 2 No connection No connection 3 + Receive (+Rx) +Tx 4 + Transmit (+Tx) +Rx 5 Transmit (-Tx) Rx 6 Receive (-Rx) Tx 7 No connection No connection 8 No connection No connection Installation and Maintenance Guide

228 228 Appendix G BRIM wiring chart Table 43 BRIM line numbering Port number Default line numbers on Expansion port 1 Default line numbers on Expansion port NN

229 Appendix H ADID wiring chart 229 Appendix H ADID wiring chart Analog telephone lines connect to the ADID4 or ADID8 through the RJ-21 connector on the front of the media bay module (MBM). See the figure ADID RJ-21 connector on page 229. Figure 94 ADID RJ-21 connector ADID RJ-21 connector RJ-21 pin out The table ADID4 and ADID8 RJ-21 connector wiring on page 229 lists the wiring details for the RJ-21 connector on the ADID4 and ADID8. Use the first four lines for the ADID4 and use all eight lines for the ADID8. Table 44 ADID4 and ADID8 RJ-21 connector wiring Line Pin Connection Default line numbers on Expansion port 1 Default line numbers on Expansion port Tip 1 Ring 27 Tip 2 Ring 28 Tip 3 Ring 29 Tip 4 Ring 30 Tip 5 Ring 31 Tip 6 Ring 32 Tip 7 Ring 33 Tip 8 Ring Installation and Maintenance Guide

230 230 Appendix H ADID wiring chart NN

231 Appendix I GATM wiring chart 231 Appendix I GATM wiring chart Analog telephone lines connect to the GATM4 or GATM8 through the RJ-21 connector on the front of the media bay module (MBM). See the figure GATM RJ-21 connector on page 231. Figure 95 GATM RJ-21 connector GATM RJ-21 connector RJ-21 pin out The table GATM4 RJ-21 connector wiring on page 231 lists the wiring details for the RJ-21 connector on the GATM4. Table 45 GATM4 RJ-21 connector wiring (Sheet 1 of 2) Line Pin Connection Wire color Default line numbers on Expansion port 1 Default line numbers on Expansion port Tip White-Blue 1 Ring Blue-White 27 Tip White-Orange 2 Ring Orange-White 28 No connection White-Green 3 No connection Green-White 29 No connection White-Brown 4 No connection Brown-White 30 Tip White-Slate 5 Ring Slate-White 31 Tip Red-Blue 6 Ring Blue-Red 32 No connection Red-Orange 7 No connection Orange-Red Installation and Maintenance Guide

232 232 Appendix I GATM wiring chart Table 45 GATM4 RJ-21 connector wiring (Sheet 2 of 2) Line Pin Connection Wire color Default line numbers on Expansion port 1 Default line numbers on Expansion port 2 49 No connection Violet-Brown 24 No connection Brown-Violet 50 Tip Violet-Slate Aux 25 Ring Slate-Violet Note: The AUX port supports full data speeds. When the line is in use by an analog device, the icon is lit on the phone to indicate it is in use. If you try to seize the line using the phone, the display shows in use. Also, if a power failure occurs, an analog set on line 1 activates (powered by the CO). The table GATM8 RJ-21 connector wiring on page 232 lists the wiring details for the RJ-21 connector on the GATM8. Table 46 GATM8 RJ-21 connector wiring (Sheet 1 of 2) Line Pin Connection Wire color 1 26 Tip White-Blue 1 Ring Blue-White 2 27 Tip White-Orange 2 Ring Orange-White 28 No connection White-Green 3 No connection Green-White 29 No connection White-Brown 4 No connection Brown-White 3 30 Tip White-Slate 5 Ring Slate-White 4 31 Tip Red-Blue 6 Ring Blue-Red 32 No connection Red-Orange 7 No connection Orange-Red 33 No connection Red-Green 8 No connection Green-Red 5 34 Tip Red-Brown 9 Ring Brown-Red 6 35 Tip Red-Slate 10 Ring Slate-Red 36 No connection Black-Blue 11 No connection Blue-Black 37 No connection Black-Orange 12 No connection Orange-Black Default line numbers on Expansion port 1 Default line numbers on Expansion port NN

233 Appendix I GATM wiring chart 233 Table 46 GATM8 RJ-21 connector wiring (Sheet 2 of 2) Line Pin Connection Wire color Tip Black-Green 13 Ring Green-Black 39 Tip Black-Brown 14 Ring Brown-Black 40 No connection Black-Slate 15 No connection Slate-Black Default line numbers on Expansion port No connection Violet-Brown 24 No connection Brown-Violet Aux 50 Tip Violet-Slate (see Note) 25 Ring Slate-Violet Note: The AUX port supports full data speeds. When the line is in use by an analog device, the icon is lit on the phone to indicate it is in use. If you try to seize the line using the phone, the display shows in use. Also, if a power failure occurs, an analog set on line 1 activates (powered by the CO).... Default line numbers on Expansion port 2... Installation and Maintenance Guide

234 234 Appendix I GATM wiring chart NN

235 Appendix J 4x16 wiring charts 235 Appendix J 4x16 wiring charts You can connect up to 4 analog telephone lines and up to 16 digital telephones to the 4x16 media bay module (MBM). The analog deskphones lines connect to the 4x16 through the RJ-11 jacks (labeled 1 to 4) on the front of the MBM. Do not connect analog telephone lines to the auxiliary jack on the front of the media bay module. These jacks are intended for analog telephones designated as emergency deskphones. See the figure 4x16 connectors on page 235. The digital deskphones, such as the Business Series Deskphones, connect to the RJ-21 connector on the front of the 4x16. Figure 96 4x16 connectors 4x16 RJ-21 connector RJ-21 pin out RJ-11 jacks RJ-11 pin out The table 4x16 RJ-11 port wiring on page 235 and the table 4x16 default line numbering on page 236 list the wiring details for the RJ-11 jacks on the 4x16. This wiring applies to the numbered ports and the Aux ports. Table 47 4x16 RJ-11 port wiring (Sheet 1 of 2) Pin Signal 1 No connection 2 No connection 3 Ring 4 Tip Installation and Maintenance Guide

236 236 Appendix J 4x16 wiring charts Table 47 4x16 RJ-11 port wiring (Sheet 2 of 2) Pin Signal 5 No connection 6 No connection Table 48 4x16 default line numbering Port number Default line number on Expansion port 1 Default line number on Expansion port The table 4x16 RJ-21 connector wiring on page 236 lists the wiring details for the RJ-21 connector on the 4x16. Table 49 4x16 RJ-21 connector wiring (Sheet 1 of 2) Set Pin Connection Wire color Default DN on Expansion port 1 Default DN on Expansion port Tip White-Blue 1 Ring Blue-White 27 Tip White-Orange 2 Ring Orange-White 28 Tip White-Green 3 Ring Green-White 29 Tip White-Brown 4 Ring Brown-White 30 Tip White-Slate 5 Ring Slate-White 31 Tip Red-Blue 6 Ring Blue-Red 32 Tip Red-Orange 7 Ring Orange-Red 33 Tip Red-Green 8 Ring Green-Red 34 Tip Red-Brown 9 Ring Brown-Red NN

237 Appendix J 4x16 wiring charts 237 Table 49 4x16 RJ-21 connector wiring (Sheet 2 of 2) Set Pin Connection Wire color Default DN on Expansion port 1 Default DN on Expansion port Tip Red-Slate 10 Ring Slate-Red 36 Tip Black-Blue 11 Ring Blue-Black 37 Tip Black-Orange 12 Ring Orange-Black 38 Tip Black-Green 13 Ring Green-Black 39 Tip Black-Brown 14 Ring Brown-Black 40 Tip Black-Slate 15 Ring Slate-Black 41 Tip Yellow-Blue 16 Ring Blue-Yellow 42 No connection Yellow-Orange 17 No connection Orange-Yellow No connection Violet-Slate 25 No connection Slate-Violet Installation and Maintenance Guide

238 238 Appendix J 4x16 wiring charts NN

239 Appendix K G4x16 and G8x16 wiring charts Appendix K G4x16 and G8x16 wiring charts 239 You can connect 4 or 8 analog deskphone lines and up to 16 digital deskphones to the G4x16 or G8x16 media bay module (MBM). The analog deskphones lines connect to the G4x16 or G8x16 through the lower RJ-21 (amphenol) connector on the front of the MBM. See the figure G4x16/G8x16 connectors on page 239. The digital deskphones, such as the Business Series Deskphones, connect to the upper RJ-21 (amphenol) connector on the front of the G4x16 or G8x16 MBM. Figure 97 G4x16/G8x16 connectors RJ-21 (amphenol) connector for 16 digital deskphones RJ-21 (amphenol) connector for 4 or 8 analog PSTN lines RJ-21 pin out The table G4x16/G8x16 MBM upper RJ-21 (amphenol) connector wiring for digital deskphones on page 239 lists the wiring details for the upper RJ-21 (amphenol) connector, and the table G4x16 and G8x16 lower RJ-21 (amphenol) connector wiring for analog PSTN lines on page 241 lists the wiring details for the lower RJ-21 (amphenol) connector on the G4x16 and G8x16 MBMs. Table 50 G4x16/G8x16 MBM upper RJ-21 (amphenol) connector wiring for digital deskphones (Sheet 1 of 2) Set Pin Connection Wire color Default DN on Expansion port 1 Default DN on Expansion port Tip White-Blue 1 Ring Blue-White 2 27 Tip White-Orange 2 Ring Orange-White Installation and Maintenance Guide