PRENTKE ROMICH COMPANY

Transcription

1 700 and 700 SB Hardware Manual PRENTKE ROMICH COMPANY 16672v1.02

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3 Acknowledgements Data can be uploaded from the Accent 700 to a personal computer for storage on a hard disk, CD, or other storage medium. Be sure to make multiple copies of all important data to protect against accidental loss. Accent is a trademark of Prentke Romich Company. Minspeak and Unity are registered trademarks of Semantic Compaction Systems, Inc. in the United States and in other countries. Semantic Compaction is a trademark of Semantic Compaction Systems, Inc. Windows is a registered trademark of Microsoft Inc. Internet Explorer, Movie Maker and Live Movie Maker are trademarks of Microsoft, Inc. The Skype name, associated trademarks and logos and the S logo are trademarks of Skype Ltd. Bluetooth Wireless Technology is a registered trademark. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by PRC is under license. Other trademarks and trade names are those of their respective owners. ELECTRONIC INTERFERENCE INFORMATION This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Warning! Changes or modifications to this product which are not authorized by Prentke Romich Company could exceed FCC limits and negate your authority to use this product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. To determine if this product is causing interference in radio or television communications, turn this product off. If the interference stops, it was likely caused by this product or one of its accessories. To attempt to correct the interference: Turn the television or radio antenna until the interference stops. Move this product to one side of the television or radio. Place the product farther away from the television or radio. Plug this product into an outlet that is on a different circuit than the television or radio; this product should be controlled by different circuit breakers/fuses than the television or radio. If necessary, contact a Prentke Romich Company service technician for assistance. Bluetooth Adapter These devices comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) these devices may not cause harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation. The Bluetooth device contains FCC-ID POOWML-C40. Bluetooth QD ID B This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe B respect toutes les exigences du Règlement sur le matériel brouiller du Canada. CE ENVIRONMENTAL INFORMATION: Use: 0 o - 45 o C; Storage: (-20 o ) - 50 o C; 95% maximum relative ambient temperatures less than 40 o C. Attention! Consult accompanying documents. This device not intended to be an emergency call device or sole communication aid. Warnings! When operating this device in a medical environment, do not use with any product that is not medically approved. Follow all rules for appropriate cell phone and wireless device use. ALL mounts should be fitted by a qualified person. Failure to install the mounting system according to the manufacturer's instructions may result in injury. Prentke Romich Company All rights reserved. Under copyright laws this document may not be copied, in whole or in part, without the written consent of the Prentke Romich Company. PRC HEADQUARTERS PRC INTERNATIONAL 1022 Heyl Rd Wooster, OH Liberator Ltd Telephone: (330) (800) Minerva Business Park Fax: (330) Lynch Wood, Peterborough, PE2 6FT UK Address: info@prentrom.com Fax: +44 (0) Web Site Address: Address: info@liberator.co.uk Web Site Address: Accent 700 Hardware iii

4 Accent 700 Hardware iv

5 End-User Licensing Agreement You have acquired a PRC device includes software licensed by PRC from Microsoft Licensing Inc. or its affiliates ("MS"). T Installed software products of MS origin, as well as associated media, printed materials and "online" or electronic documentation (software) are protected by international intellectual property laws and treaties. IF YOU DO NOT AGREE TO THIS END USER LICENSE AGREEMENT (EULA), DO NOT USE THE DEVICE OR COPY THE SOFTWARE. INSTEAD, PROMPTLY CONTACT PRENTKE ROMICH COMPANY FOR RETURN INSTRUCTIONS OF THE UNUSED DEVICE(S) FOR A REFUND. ANY USE OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR RATIFICATION OF ANY PREVIOUS CONSENT). GRANT OF SOFTWARE LICENSE This EULA grants the following license: Use of the SOFTWARE only on your PRC device. NOT FAULT TOLERANT. THE SOFTWARE IS NOT FAULT TOLERANT. PRC HAS INDEPENDENTLY DETERMINED HOW TO USE THE SOFTWARE AND MS HAS RELIED UPON PRC TO CONDUCT SUFFICIENT TESTING TO DETERMINE THAT THE SOFTWARE IS SUITABLE FOR SUCH USE. NO WARRANTIES FOR THE SOFTWARE. THE SOFTWARE is provided "AS IS" and with all faults. THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EFFORT (INCLUDING LACK OF NEGLIGENCE) IS WITH YOU. ALSO THERE IS NO WARRANTY AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE OR AGAINST INFRINGEMENT. IF YOU HAVE RECEIVED ANY WARRANTIES REGARDING THE DEVICE OR SOFTWARE, THOSE WARRANTIES DO NOT ORIGINATE FROM, AND ARE NOT BINDING ON, MS. Note on Java Support. The SOFTWARE may contain support for programs written in Java. Java technology is not fault tolerant and is not designed, manufactured, or intended for use or resale as online control equipment in hazardous environments requiring fail-safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct life support machines, or weapons systems, in which the failure of Java technology could lead directly to death, personal injury or severe physical or environmental damage. Sun Microsystems, Inc. has contractually obligated MS to make this disclaimer. No Liability for Certain damages. EXCEPT AS PROHIBITED BY LAW, MS SHALL HAVE NO LIABILITY FOR ANY INDIRECT, SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL MS BE LIABLE FOR ANY AMOUNT IN EXCESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S. $250.00). Limitations on Reverse Engineering, Decompilation and Disassembly. You may not reverse engineer, decompile, or disassemble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS. You may permanently transfer rights under this EULA only as part of a permanent sale or transfer of the Device, and only if the recipient agrees to this EULA. If the SOFTWARE is an upgrade, any transfer must also include all prior versions of SOFTWARE. EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is subject to U.S. export jurisdiction. You agree to comply with all applicable international and national laws that apply to the SOFTWARE, including U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments. For additional information see Accent 700 Hardware v

6 Contents Acknowledgements... iii End-User Licensing Agreement... v Accent 700 and Accent 700SB Hardware Manual 1 Front of the Device... 4 ON/OFF Button... 4 Internal Microphone... 4 Front Camera... 4 HOME/TOOLS Key... 4 Battery Charger Indicator... 4 Touchscreen... 4 Back of the Device... 7 Rear-Facing Camera... 7 USB Port... 7 Mini USB Port for Wired Computer Access... 7 A & B Switch Ports... 7 Battery Charger... 7 Charging the Batteries... 7 Headphone Connector... 8 IR Area... 8 Wheelchair Mounting Plate Area... 9 Handle Stand... 9 Carry Strap Holders... 9 Wheelchair Mounting Plate Install the Mounting Plate Using the Handle Stand How to change the Handle Stand Position Using the Carry Strap Holders Using an External Computer PRC Bluetooth Wireless Adapter USB Cable Wireless Internet Connection (Wi-Fi) Windows Power Management Troubleshooting Battery Troubleshooting General Problem Troubleshooting Accent 700 Hardware vi

7 NuVoice/Windows Troubleshooting Restoring Windows Storing Your Device Device Disposal; Battery Disposal Cleaning and Disinfecting Index Accent 700 Hardware Contents vii

8 Accent 700 and Accent 700SB Hardware Manual Accent 700 Hardware Manual 1

9 This manual introduces the Accent 700 and Accent 700SB and accessories. To learn about the NuVoice software inside the Accent 700 and Accent 700SB, use the Help button to the right of the Status Display Area. The NuVoice Software Manual can also be downloaded from the PRC web site: Accent 700 Hardware Manual 2

10 Front of the Device Handle Stand Carry Strap Holders Microphone Display Screen Camera TOOLS/HOME key ON/OFF Button FRONT OF DEVICE Carry Strap Holders Accent 700 Hardware Manual 3

11 Front of the Device ON/OFF Button The ON/OFF button is located on the lower left side of the device. Press and hold this button to turn the device ON and OFF. See Windows Power Management for information on resetting the ON/OFF button Internal Microphone The internal microphone is located behind the small microphone icon at the top left of the display. Front Camera The front-facing camera is located at the mid- left of the display. This camera can be used with Skype, Windows Movie Maker, etc. Be sure to follow the directions for the camera application being used. To use the camera to add Scenes, icons, etc. use the CAMERA MENU in the device TOOLBOX. HOME/TOOLS Key Select this key once to open a mini-menu of commonly used Tools. Select the TOOLBOX key in the menu to open the Toolbox. Select the HOME/TOOLS key twice to bypass the mini-menu and automatically open the TOOLBOX. See the TOOLS Menu in Help for more information. Battery Charger Indicator This LED is in the upper right corner of the display. It is only visible when the battery charger is plugged in. If the batteries are low, the indicator will flash red. The indicator will be a solid red while the battery is charging and blue when the battery is fully charged. Touch Screen Do not use sharp, pointed objects on the touch screen! The touch screen is designed to be used with a finger or the stylus that came with the device. This stylus is made specifically for a capacitive touch screen. Using any other object will harm the touch screen and may cause the device to stop working. In addition to the stylus that came with the device, a bundle of six styli are available for purchase in the PRC Web store, See Products, Keyboards, Keyboard Frames, and Styli. Accent 700 Hardware Manual 4

12 The touch screen is a liquid crystal display (LCD). Should the display break (unlikely except in extreme circumstances) and there is contact with the liquid crystal, wash and rinse your skin and thoroughly. Be careful to avoid splintered glass. See Cleaning and Disinfecting in Troubleshooting for additional information Accent 700 Hardware Manual 5

13 IR Transmitter Headphone Jack IR Learning Receiver Switch A Switch B USB Port Battery Charger Carry Strap Loop Holders Mini USB port for wired computer connection Rear-facing Camera Install optional mounting plate here Switch ports Battery Charger USB Port On/Off Button Accent 700 Hardware Manual 6

14 Back of the Device Rear-Facing Camera There is a rear-facing camera in the Accent 700 and Accent 700SB. This camera can be used with Skype, Windows Movie Maker, etc. Follow the directions for the camera application being used. To use the camera for Scenes, icons, etc., use the CAMERA MENU in the device s Toolbox. USB Port A USB flash drive, included with the device, can be used for storage and transfer of files. Mini USB Port for Wired Computer Access Use the Mini USB port to connect the device to a computer using a Mini-USB cable. A & B Switch Ports If a switch or switches are used to access the device, they should be plugged into the A & B Switch Ports. In order to use a joystick, Y-1 adapter is needed. Switches cannot be used with the Accent 700SB unless the optional Scanning Package has been purchased. Battery Charger Always use the battery charger included with the device. Other chargers may damage the batteries. When the battery needs to be charged, warning boxes will be displayed. A low-battery warning will also sound to signal low batteries. Battery life will vary from 3.5 to 5.5 hours depending on individual device usage. With heavy device usage, such as talking, listening to music, using a cell phone and/or computer at the same time, the battery life will be reduced. Lighter usage will result in a longer battery life. Charging the Batteries A full battery charge, from very low or dead batteries to fully charged batteries takes approximately 4 hours. Plug the battery charger in every night or whenever the low battery warning boxes and/or the Low Battery LED are displayed. Information on the current status of the Battery can be found in the Status Area on the display and in the Battery Menu in the MAINTENANCE MENU. Accent 700 Hardware Manual 7

15 Battery Information in Status Area Headphone Connector Plug headphones into the Headphone Connector. IR Setup Infrared (IR) capability is automatically enabled with the Accent 700. It is a purchased option with the Accent 700-SB as part of the Scanning Package. Infrared signals can be learned for almost any appliance that has a remote control. The IR area for the device is located on the back top of the case on either side of the headphone connector. IMPORTANT: Facing the front of the Accent, the IR Learning Receiver is on the left side of the headphone jack on the back of the Accent. The IR Transmitter is on the right side of the headphone jack. The following IR functions can be performed using the IR Setup Menu in the Toolbox Add, modify, delete or rename a device / appliance Add, change, delete and test IR functions Add, Modify, Delete or Rename a device / appliance Add a New Device: Several devices are already setup in the Accent. Additional devices can be added by selecting Add a Device and following the setup instructions on the display. Modify, Rename or Delete a Device: Select the device to change using the Up/Down arrows. Once the appropriate device is found, tap the button for the desired function and follow the instructions on the display. Add, Rename, Delete, Relearn Functions Select the device for the function being changed using the Up/Down arrows Select Modify Selected Device Select the desired activity and follow the instructions on the display When instructed point remote control from the appliance at the top of the Accent and press appropriate button on the remote IMPORTANT: When teaching the device a new signal or re-learning a signal, be sure the remote is pointed directly at the IR Learning Receiver on the left side of the headphone jack. Accent 700 Hardware Manual 8

16 A beep will be heard indicating the IR signal was received Select the Test Signal button to confirm the signal functions properly NOTE: The Relearn All Signals will allow each signal for the appliance to be re-learned without reentering the menu each time. Sending IR Signals to an appliance To send an IR signal from the Accent to a device, select the device remote from the vocabulary screen and press the desired function. Make sure the IR area is facing towards the appliance receiving the signal. Wheelchair Mounting Plate Area An optional Mounting Plate allows the Accent 700 or Accent 700 SB to be installed on a wheelchair or table mount. Handle Stand The built-in Handle Stand acts as both a stand for the device and a handle for carrying it. See Using the Handle Stand. Carry Strap Holders See Using the Carry Strap Holders Accent 700 Hardware Manual 9

17 Wheelchair Mounting Plate The Wheelchair Mounting Plate (optional). Install the Mounting Plate Remove the three screws from the mounting plate area of the device. Place the mounting plate over the three holes. Attach the mounting plate using the screws that were included. Accent 700 Hardware Manual 10

18 Using the Handle Stand The Handle Stand acts as both a stand for the device and a handle for carrying it. There are two handle positions: up and down. Between the up and down handle positions there are two stand positions: a high angle and a medium angle. How to change the Handle Stand position Place the device face down. Pull both legs of the Handle Stand out from the case and rotate the stand up or down a notch at a time to reach the preferred position. Release the stand and firmly push the legs back into the case to prevent it from moving. Pull out and rotate The handle stand screws allow the stand to be moved, but prevents it from being pulled off the case. Accent 700 Hardware Manual 11

19 Using the Carry Strap Holders Carry Straps are optional and are only included with certain products. Carry Straps can be purchased at www. prentrom.com under product accessories or by calling the PRC Sales Department at (800) Accent 700 Hardware Manual 12

20 Using an External Computer Bluetooth capability is automatically enabled with the Accent 700. It is a purchased option with the Accent 700SB as part of the Scanning Package. To connect the device to an external computer, a PRC Bluetooth Wireless Adapter or a mini-usb cable is required, depending on the device. PRC Bluetooth Wireless Adapter To connect wirelessly to a computer; use the PRC Bluetooth Wireless Adapter. The adapter is available from the PRC Website: Select Products, Accessories, and Bluetooth or call the PRC Sales Department: (330) or (800) Only one Bluetooth device can be used at time. To connect to an external computer while using a Bluetooth switch, the switch must be unpaired and then paired with the Wireless Adapter instead. Before Unplugging the Adapter Notice that the wireless adapter has a PRC label on one side and a label with a white circle and an arrow pointing down on the other side. The circle label covers a small switch called the "pair button." Press the white circle during the set-up process. Depending on where the USB ports are on the external computer, it may be difficult to reach both the circle and the device and assistance may be needed. 1. Plug the Bluetooth wireless adapter into the USB port on your computer. Remember where the white circle is on the adapter. The LED on the adapter may flash for a moment when first plugged in. 2. Make sure the device is ON. 3. Select the HOME/TOOLS key on the right side of the display screen or select the key to the right of the Text Display Area. 4. Select the TOOLBOX key 5. In the Toolbox, open the OUTPUT MENU. 6. Set Output to ON. 7. Set Output Destination to EXTERNAL 8. Set Output Method to Bluetooth. 9. Press the Pair with BT Adapter option. Accent 700 Hardware Manual 13

21 10. A yellow box will appear with instructions to Press the Pair button on the white circle label on the Bluetooth adapter. 11. The LED on the adapter will begin to blink. When a solid light appears, the adapter has paired with the device and the computer. This process can take up to seconds. In the Status Box in the OUTPUT MENU, the message, Paired, Connected will confirm the connection. 12. Exit the OUTPUT MENU and go to the spelling keyboard. 13. Open a word document or another application on the computer where data can be entered. 14. Type on the spelling keyboard. The entered data should appear on the computer screen. Steps 6 and 7 can be performed in any order. Press the white circle first, then press the Pair option in the OUTPUT MENU or perform these steps in the reverse order. Once the adapter is paired with the computer, it should remain paired. It can be removed and the next time it is plugged in, the LED should light and it should be ready as long as the OUTPUT MENU is correctly set. The Bluetooth adapter has a wide range so the communication device and the adapter do not have to "see" each other in order to work. The Paired Devices option in the OUTPUT MENU allows you to see and re-connect to any Bluetooth device paired with the device Disconnect allows you to disconnect from the current Bluetooth device. USB Cable You must have the wireless option to connect the device to an external computer using the mini-usb cable included with the device. Connect the Cable Plug the end of the cable into the mini-usb port on the back of the device. Plug the other end of the cable into the mini-usb port on the computer. Turn the device and the computer ON. On the Device Select the HOME/TOOLS key on the right side of the display screen or select the key to the right of the Text Display Area. Select the TOOLBOX key. In the Toolbox, select the OUTPUT MENU. Set Output to ON. Set Output Destination to EXTERNAL. Accent 700 Hardware Manual 14

22 Set Output Method to USB. Set Host Computer to the type of computer being used: IBM (PC) or Mac. Select OK to exit the menu. Accent 700 Hardware Manual 15

23 Wireless Internet Connection (Wi-Fi) Wi-Fi for a Wireless Connection Access to a local Wi-Fi network is needed in order to set a wireless internet connection for the device. Setting Up a Wireless Internet Connection IMPORTANT NOTE: PRC is not responsible for the set-up of wireless networks. In this device Wi-Fi and Bluetooth are always ON. If you have a USB mouse (and are able to use), plug it into the device and select icons on the desktop. Turn the device ON Select the HOME/TOOLS key on the right side of the display screen or select the key to the right of the Text Display Area. Select the TOOLBOX key from the TOOLS menu. Select the MAINTENANCE MENU key from the Toolbox. Select the Hardware Diagnostics key. Select the Network Setup key. Now select the Connect or Disconnect link as shown below. Accent 700 Hardware Manual 16

24 A list of available networks and signal strengths will be displayed. Choose a wireless network. Accent 700 Hardware Manual 17

25 Tap Connect and follow the instructions on the screen Enter a network key or password if required When connected, the Wi-Fi icon in the task bar changes to bright white Exit the menu and go to the Internet to test the connection. The Internet Explorer icon is on the Windows display screen. Most MAPS also have the Internet Explorer icon on the Computer Pages. Accent 700 Hardware Manual 18

26 Windows Power Management Windows Power Management is in the Maint Menu of the Toolbox and provides options to: Shutdown Windows Restart Windows Change the function of the I/O Button Change various settings to help converse battery life Shutdown Windows Selecting Shutdown Windows will completely shutdown all programs and Windows and turn off the device if the I/O Function of the button is set to Sleep or Hibernate. Restart Windows Selecting Restart Windows will end all programs and applications and automatically restart the device and Windows. I/O Function (On/Off Button) The function of the On/Off Button can be changed to behave differently depending on the option selected. Sleep: In this setting, pressing the On/Off Button turns off the display and allows the device to go to sleep. To wake the device, press the On/Off Button again. The device will return to the last screen in 2-3 seconds. Note: Sleep is set as the factory default. PRC does not recommend changing the factory default Hibernate: In this setting, the On/Off Button turns off the display and puts the device in a much deeper sleep. Pressing the On/Off Button again will wake the device and return to the last screen in approximately 40 to 45 seconds. Shutdown: Selecting this option will allow the On/Off Button to do a complete Windows shut down of the device whenever the button is pushed. Pressing the On/Off Button again will do a full Windows / NuVoice restart in approximately 90 seconds. Disable: Selecting this setting will disable the On/Off Button. To reactivate the ON/OFF button, this setting must be changed back. Display Settings: Backlight Dim, Backlight Off, Auto Sleep Backlight Dim / Backlight Off: Controls when or if the backlight dims or turns off Auto Sleep: Controls when or if the display and devices automatically goes into sleep mode. These settings have a significant impact on battery life. Time settings can be adjusted from 1 to 30 minutes. The lower the time setting, the quicker the device will activate the given feature and the more battery life is conserved. OFF is not a recommended setting. Accent 700 Hardware Manual 19

27 To adjust settings: i. Access the Toolbox ii. Select Maint Menu and then Windows Power Management iii. Be sure the I/O Function is set to Sleep iv. Set Auto Backlight Dim, Auto Backlight Off and Auto Sleep to the desired settings. v. Tap the OK button three times to return to vocabulary screen. Note: To wake the device from Sleep Mode, press and release the On/Off button. The display will activate in 2 to 3 seconds. Accent 700 Hardware Manual 20

28 Troubleshooting Battery Troubleshooting There is a slight risk of explosion if an incorrect battery type is used for replacement. Call the PRC Service Department before replacing the batteries: (330) ; (800) Outside the United States, call your local distributor. Use only the battery charger that came with the device. Other chargers may damage the batteries. If the batteries die: A low battery warning signals the batteries are getting low; a more urgent warning sound is heard when the batteries are critically low. If NuVoice is running, yellow NuVoice warning boxes will instruct you to plug in the battery charger. If NuVoice is not running, the Windows low battery and shutting down warnings will appear. Plug in the battery charger to continue using the device. If the battery charger is not plugged in, NuVoice and/or Windows will shut down and the device will turn OFF. To restart the device, plug in the battery charger and press the ON/OFF button. If the batteries are dead, charge for approximately 30 minutes before turning the device back on. General Problem Troubleshooting Select a key but get the wrong response Clean the display screen as described in Cleaning and Disinfecting, and then try again. High-Efficiency Fluorescent Lights and the Use of Infrared: There is often a compatibility problem between many infrared controls and high-efficiency fluorescent lights. If the device is being used in a room that has high-efficiency fluorescent lighting, the infrared, including headpointing, computer access, remote control commands, etc., may not work. NuVoice/Windows Troubleshooting For any internal system software troubleshooting, always PLUG IN THE BATTERY CHARGER first. If the device is not working correctly, but the NuVoice software application (MAP and Toolbox) can still be accessed, try one of the following suggestions: Plug in the battery charger. Go to the Toolbox, open the MAINT MENU. Accent 700 Hardware Manual 21

29 Open the Windows Power Management option. Select the Restart Windows option. If the Toolbox is not accessible: Plug in the battery charger. Plug a USB keyboard into the USB port on the device. On the keyboard, hold down the <CTRL>and<ALT>keys and press the <DELETE> key. Use the <TAB> key on the keyboard to tab to the Shutdown icon in the lower right corner. Tab until the small arrow next to the on/off icon is highlighted. Press the space bar. Use the down arrow key until Restart is highlighted. Press the <ENTER> key or the space bar to select Restart. If a USB keyboard is not available: Press and hold the ON/OFF button until the device shuts down. When the device has shut down, wait a few seconds. Then firmly press and release the ON/OFF button again and the device should start up. If the device is working, go to the MAP and try to communicate. Restoring Windows If the problems with Windows or the NuVoice software persists, read the following directions carefully. If the device's hard drive or the Windows operating system stops working, the Windows system software may need to be restored. As a rule, Windows will repair itself or display an Advanced Boot Options screen with a number of options. Plug in the Battery Charger! NOTE: A USB keyboard is needed to follow these instructions. Plug the USB keyboard into the USB port on the device. On the keyboard, use the Arrow keys to step through the options. Use the <ENTER> key to select an option. If a USB keyboard is not available, call the Service Department at (800) for further instructions. Outside the U.S., call the local PRC distributor. If the black and white Advanced Boot Options screen is visible on the display: Use the arrow keys to step through the options on the screen. Select, Start Windows Normally (near the bottom of the screen). If the device returns to the Advanced Boot Options screen: Accent 700 Hardware Manual 22

30 Use the arrow keys to find Last Known Good Configuration and select the <ENTER> key on the keyboard. If the device returns to the Advanced Boot Options screen again, or if screen continues to appear while using the device, restore the Windows operating system. The Restore process will erase everything on the device's hard drive including internet access, programs, hardware drivers, etc. Before restoring the device, call the PRC Service Department at (800) Outside the U.S., call the local PRC distributor. The Restore process generally takes 20 minutes to an hour. You must be available before the actual Restore begins and when the Restore is completed. Plug in the Battery Charger. Plug the USB keyboard into the USB connector on the device. Write down the 25- digit Windows Product Key Number located on the label on the back of the device. This code will be entered later in the restore process. Windows Product Key Number Restoring your Device Use the arrow keys on the keyboard to step to Repair your Computer. Press <ENTER> on the keyboard to select the option. Stay with the device during this pre-installation process and answer all on-screen questions. A warning alert stating that the restore process can take up to an hour. Select OK to continue. When the pre-installation process is complete, the Restore will begin. When the Restore is completed, one of two messages will appear: "Restore completed successfully. Select OK to reboot." Select OK on the Touch Screen To continue with the reboot, go to When the Restore is Successful below. If the following message "Restore failed. Select OK to reboot, appears, select OK. If this second restore fails, contact PRC Service Department at (800) Outside the U.S., contact the local PRC distributor. When the Restore is Successful Accent 700 Hardware Manual 23

31 Plug in a USB keyboard into the device. An onscreen keyboard can also be used. As questions are asked, touch the area where text is to be entered. The onscreen keyboard will pop up. If the message Restore completed successfully appears, select OK to reboot If the message is no longer there, go to the first bullet below. The device will perform some internal functions and then ask that the following information be entered: Select country, the time format and currency format, and the keyboard layout. Select Next. Type in your name or a computer name. Select Next. PRC does not recommend selecting a password; select Next. Type in the Product Key Code (the 25 letter/number combination found on the back of the device) and select Next. Select the correct time and time zone. Select Next. The device software will now begin to install. A blue Windows screen with Initializing your desktop will appear. The software installation will take several minutes. During the installation a Microsoft Security Essentials Set-Up Wizard notification box will appear. Select Cancel and then select Remind me later. Do not set up security during the software installation. See below for more information. Microsoft Security Essential Set-Up Wizard If the device is integrated, (using the device s internal computer) setting up Microsoft Security Essentials is highly recommended. During the software installation you selected the Remind me later option for setting up Security Essentials. The next time the Set-up Security Essentials wizard box pops up, select Next and follow the directions in the set-up wizard to install security. If the device is dedicated (not using the device s internal computer), it is not necessary to set up Security Essentials. Reinstall the Internet Connection (for Integrated Devices) During the Restore process, your Internet connection will be lost. It must be reinstalled in order to use the Internet. To add an Internet connection, see Wireless Internet Connection. Activate Windows You have 30 days to activate Windows. If Windows is not activated within 30 days, it will stop working. If the device stops working, another Restore and activate Windows must be performed. Select Internet or Phone to activate the device. In order to select Internet, you must be connected to the Internet. To select Phone, you must have a USB keyboard to plug into the device. To begin, go to the Toolbox. Accent 700 Hardware Manual 24

32 Open the MAINT MENU. Select the Activate Windows option.. To Activate Windows over the Internet Select Internet from the Activate Windows option in the MAINT MENU. Make sure the internet connection is working (e.g., open Internet Explorer and view a Web page.) Click or tap on the time/date area in the task bar at the top of the screen. In the menu, make sure the date and time are set correctly. Tap or click the menu (or the display) to exit. The device has been pre-registered. Select NO. You should see "Activation successful." Select OK. To Activate Windows by Phone To activate Windows by phone, you must have a USB keyboard to plug into the device. Position the device near a phone. Select Phone from the Activate Windows option in the MAINT MENU. Select your location. Dial the number that appears on the screen. Listen to the introduction. Respond YES to the "Activate Windows" question. Enter the blocks of numbers that appear on your screen. Listen for block of numbers on the phone in return. Type these numbers into the blocks on the screen. Click on Next when asked. Click on Finish. Close the program. Storing Your Device If the device will not be used for a month or longer: Charge the batteries to Full Go to the Toolbox and open the MAINT MENU. Open the Battery Menu. Select Enter Ship Mode. Accent 700 Hardware Manual 25

33 Select YES to put the device into Ship Mode. Select OK to exit the Battery Menu. Select OK to exit the MAINT MENU. Unplug the battery charger. Store the device in a dry, cool place. When it is time to use the device again; Plug in the battery charger. Press the ON/OFF button. Tour device will boot up. Leave the charger plugged in until the batteries are fully charged. Check the status of the charge by looking at the bar graph next to the Battery icon in the Status Display Area. If the batteries are dead, plug in the charger. The Charging LED on the front of the device will be red. When the batteries are full, the LED will turn blue. Device Disposal; Battery Disposal Device Disposal Please dispose of the device in accordance with your local, state and/or federal electronic recycling laws. Battery Disposal If the batteries in the device need to be replaced, please follow your local, state and/or country regulations for the proper disposal of batteries. Cleaning and Disinfecting Never immerse the device in water! Cleaning the Case Before cleaning the case or the display, turn the device OFF. Clean the case with a damp, lint-free cloth. Dry the case thoroughly before turning it ON. Accent 700 Hardware Manual 26

34 Cleaning the Display To clean the display, use a household window cleaner (e.g., Windex ), a cleaner designated for a computer or flat screen TV, or rubbing alcohol. Lightly spray the screen. Dry thoroughly and polish with a lint-free cloth. Cleaning TouchGuides Remove the TouchGuide from the case and wash it in hot soapy water. Dry it thoroughly before placing it back on the device. The best practice for cleaning a TouchGuides is to dry by hand, then lay it on a dry towel and air dry for approximately 5 minutes before placing it back on the device. Disinfecting Do not use vinegar and water on the display screen! To disinfect everything but the display screen, wipe the case with a damp cloth using a solution of vinegar and water (¼ cup vinegar to 1 cup water). Wash the TouchGuide separately in a vinegar and water mixture. Allow it to air dry. NEVER use vinegar and water on the display! What about drooling/saliva? Any saliva should be wiped up immediately, especially on the touch screen and near any of the connectors. Use a lint-free damp cloth to wipe the device. What about Spills or Accidental Immersion? If any liquid is spilled on the device or the device is accidentally immersed in liquid, immediately dry the device as thoroughly as possible. Once dry, try using the device. If the device does not work, call the PRC Service Department at (800) for further assistance. Accent 700 Hardware Manual 27

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