HP Fibre Channel Mass Storage Adapters Support Guide. FibrChanl-01 (fcd) Driver

Transcription

1 HP Fibre Channel Mass Storage Adapters Support Guide FibrChanl-01 (fcd) Driver HP-UX 11i v1 and 11i v2 Edition 15 Manufacturing Part Number : J December 2006 Printed in the US Copyright 2006 Hewlett Packard Development Company L.P.

2 Legal Notices The information in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be held liable for errors contained herein or direct, indirect, special, incidental or consequential damages in connection with the furnishing, performance, or use of this material. Warranty A copy of the specific warranty terms applicable to your Hewlett-Packard product and replacement parts can be obtained from your local Sales and Service Office. U.S. Government License Proprietary computer software. Valid license from HP required for possession, use or copying. Consistent with FAR and , Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license. Trademark Notices UNIX is a registered trademark in the United States and other countries, licensed exclusively through The Open Group. 2

3 Contents 1. Adapter Overview HP Fibre Channel Mass Storage Overview A6826A PCI-X Dual Port 2 Gb Fibre Channel Adapter A9782A Fibre Channel-Ethernet Combination Card A9784A Fibre Channel-Ethernet Combination Card AB378A PCI-X Single Port 4 Gb Fibre Channel Adapter AB378B PCI-X Single Port 4 Gb Fibre Channel Adapter AB379A PCI-X Dual Port 4 Gb Fibre Channel Adapter AB379B PCI-X Dual Port 4 Gb Fibre Channel Adapter AB465A Fibre Channel-Ethernet Combination Card Fibre Channel Adapter Installation Prerequisites Installing Driver Software Installing Adapter Hardware Installing the Fibre Channel Adapter Attaching the Adapter to Other Fibre Channel Devices Verifying the Fibre Channel Adapter Installation Verifying Connectivity Interpreting Hardware Paths Troubleshooting and Maintenance Introduction Combination Cards Adapter LED States fcmsutil Reading VPD Information Auto-Speed Negotiation Device Replacement without System Reboot HP Support Tools Manager Event Monitoring Service Fibre Channel Adapter Monitor Supported Products Installing and Configuring Support Tools Manager and EMS System requirements: Procedure Offline Diagnostics Environment (ODE) Diagnostic Flowcharts Flowchart 1: Configuration Test Procedures Fibre Channel Connections Test Flowchart 2 Connections Test Procedures Flowchart 3: Boot Test Procedures

4 Contents Firmware Updates Fibre Channel Host Bus Adapter Online Firmware Updates Fibre Channel Host Bus Adapters Offline Driver and Firmware Updates Fibre Channel Device Scanning Policy Configuration for HP Integrity Systems A. Regulatory Statements Regulatory Statements FCC Statement (USA Only) IEC Statement (Worldwide) DOC Statement (Canada) Spécification ATI Classe A (France) VCCI Statement (Japan) Laser Safety Statements Certification and Classification Information Product Information Usage Restrictions Laser Safety (Finland) LASERTURVALLISUUS B. Technical Specifications A6826A Technical Specifications AB378A & AB378B Technical Specifications AB379A & AB379B Technical Specifications C. Additional Features Fibre Channel SNIA HBA API

5 1 Adapter Overview This manual contains information about HP Fibre Channel Mass Storage Host Bus Adapters that use the FCD driver. Each adapter is identified along with installation and troubleshooting instructions. This chapter addresses the following topics: HP Fibre Channel Mass Storage Overview on page 7 A6826A PCI-X Dual Port 2 Gb Fibre Channel Adapter on page 8 Chapter 1 5

6 Adapter Overview A9782A Fibre Channel-Ethernet Combination Card on page 9 A9784A Fibre Channel-Ethernet Combination Card on page 10 AB378A PCI-X Single Port 4 Gb Fibre Channel Adapter on page 11 AB378B PCI-X Single Port 4 Gb Fibre Channel Adapter on page 12 AB379A PCI-X Dual Port 4 Gb Fibre Channel Adapter on page 13 AB379B PCI-X Dual Port 4 Gb Fibre Channel Adapter on page 14 AB465A Fibre Channel-Ethernet Combination Card on page 15 6 Chapter 1

7 Adapter Overview HP Fibre Channel Mass Storage Overview HP Fibre Channel Mass Storage Overview NOTE For the latest copy of this document and related HP Fibre Channel documentation: 1. Go to 2. In the Internet & Networking category, select I/O Cards and Networking Software. 3. Select Fibre Channel. HP Fibre Channel Mass Storage is a high-speed connection for mass storage. It transmits data faster than existing SCSI mass storage interconnects. HP Fibre Channel Mass Storage networks are ideal for data-intensive applications, including data mining, atmospheric modeling, multimedia, geographic information systems, and medical imaging. HP Fibre Channel host bus adapters (HBAs) are available for HP/9000 and HP Integrity servers. For all supported configurations, see the HP Fibre Channel Host Bus Adapter Support Matrix at: Installation steps differ for various systems. Be sure to follow the information in this guide for your adapter. See the system s documentation for detailed installation procedures and illustrations. Chapter 1 7

8 Adapter Overview A6826A PCI-X Dual Port 2 Gb Fibre Channel Adapter A6826A PCI-X Dual Port 2 Gb Fibre Channel Adapter The HP A6826A is a dual port 2 Gb-capable adapter that operates in PCI 33 MHz/66 MHz and PCI-X 66 MHz/133 MHz bus speeds with a 64-bit bus width. Both ports support Auto-Speed Negotiation and are independently capable of a 1 Gb/2 Gb data transfer rate. Auto-Speed Negotiation enables each port on the adapter to automatically negotiate the highest speed common to the port and the infrastructure connecting the port. Use the fcmsutil diagnostic tool to display link speed and other Vital Product Data (VPD) information. The A6826A dual port adapter supports Online Addition and Replacement (OLAR) on OLAR-capable systems running HP-UX 11i v1 or 11i v2. OLAR refers to the ability of a PCI card to be replaced (removed or added) without shutting down and rebooting the system. The A6826A dual port adapter supports arbitrated loop and fabric topologies and is compatible with 1 Gb, 2 Gb and 4 Gb devices. Figure 1-1 A6826A Dual Port Fibre Channel Adapter PCI - X DUAL PORT 2 Gb / 1 Gb FIBRE CHANNEL PORT 1 2 Gb 1 Gb TX RX TX RX 2 Gb 1 Gb PORT 2 For supported configurations and firmware requirements for the A6826A, see the HP Fibre Channel Host Bus Adapter Support Matrix at: 8 Chapter 1

9 Adapter Overview A9782A Fibre Channel-Ethernet Combination Card A9782A Fibre Channel-Ethernet Combination Card The HP Fibre Channel component of the HP A9782A Fibre Channel-Ethernet combination card uses the same driver (FibrChanl-01) as the HP A6826A Fibre Channel adapter. All information about the A6826A Fibre Channel adapter also applies to the HP Fibre Channel component of the A9782A Fibre Channel-Ethernet combination card. For A9782A installation information, see the A9782A & A9784A PCI-X 2 Gigabit Fibre Channel and Gigabit Ethernet Combination Card Installation Guide at: For Fibre Channel Troubleshooting and Maintenance information, see Chapter 3, Troubleshooting and Maintenance, on page 31. Figure 1-2 A9782A Fibre Channel-Ethernet Combination Card FIBRE CHANNEL 1Gb 2Gb 1000B-SX ACT LINK PCI-X 133 MHz For supported configurations and firmware requirements specific to the A9782A combination card, see the HP A9782A & A9784A 2 Gigabit Fibre Channel-Gigabit Ethernet Combination Card Support Matrix at: Chapter 1 9

10 Adapter Overview A9784A Fibre Channel-Ethernet Combination Card A9784A Fibre Channel-Ethernet Combination Card The HP Fibre Channel component of the HP A9784A Fibre Channel-Ethernet combination card uses the same driver (FibrChanl-01) as the HP A6826A Fibre Channel adapter. All information about the A6826A Fibre Channel adapter also applies to the HP Fibre Channel component of the A9784A Fibre Channel-Ethernet combination card. For A9784A installation information see the A9782A & A9784A PCI-X 2 Gigabit Fibre Channel and Gigabit Ethernet Combination Card Installation Guide at: For Fibre Channel Troubleshooting and Maintenance information, see Chapter 3, Troubleshooting and Maintenance, on page 31. Figure 1-3 A9784A Fibre Channel-Ethernet Combination Card FIBRE CHANNEL 1Gb 2Gb 1000B-T LNK/ACT PCI-X 133 MHz For supported configurations and firmware requirements specific to the A9784A combination card, see the HP A9782A & A9784A 2 Gigabit Fibre Channel-Gigabit Ethernet Combination Card Support Matrix at: 10 Chapter 1

11 Adapter Overview AB378A PCI-X Single Port 4 Gb Fibre Channel Adapter AB378A PCI-X Single Port 4 Gb Fibre Channel Adapter The AB378A is a single-port 4 Gb-capable adapter that operates in PCI 33 MHz/66 MHz and PCI-X 66 MHz/133 MHz/266 MHz bus speeds with a 64-bit bus width. The port supports Auto-Speed Negotiation and is capable of 1 Gb, 2 Gb, or 4 Gb data transfer rates. Auto-Speed Negotiation enables each port on the adapter to automatically negotiate the highest speed common to the port and the infrastructure connecting the port. Use the fcmsutil diagnostic tool to display link speed and other Vital Product Data (VPD) information. The AB378A single port adapter supports Online Addition and Replacement (OLAR) on OLAR-capable systems running HP-UX 11i v1 or 11i v2. OLAR refers to the ability of a PCI card to be replaced (removed or added) without shutting down and rebooting the system. The AB378A single port adapter supports fabric topologies. The direct attach topology is supported using arbitrated loop topology. Figure 1-4 AB378A PCI-X Single Port 4 Gb Fibre Channel Adapter For supported configurations, firmware requirements and information about supported Fibre Channel devices, see the HP Fibre Channel Host Bus Adapter Support Matrix at: Chapter 1 11

12 Adapter Overview AB378B PCI-X Single Port 4 Gb Fibre Channel Adapter AB378B PCI-X Single Port 4 Gb Fibre Channel Adapter The AB378B is a single-port 4 Gb-capable adapter that operates in PCI 33 MHz/66 MHz and PCI-X 66 MHz/133 MHz/266 MHz bus speeds with a 64-bit bus width. The port supports Auto-Speed Negotiation and is capable of 1 Gb, 2 Gb, or 4 Gb data transfer rates. Auto-Speed Negotiation enables each port on the adapter to automatically negotiate the highest speed common to the port and the infrastructure connecting the port. The AB378B is an updated version of the AB378A, with support for a broader range of servers. It is backward compatible with the AB378A. Use the fcmsutil diagnostic tool to display link speed and other Vital Product Data (VPD) information. The AB378B single port adapter supports Online Addition and Replacement (OLAR) on OLAR-capable systems running HP-UX 11i v1 or 11i v2. OLAR refers to the ability of a PCI card to be replaced (removed or added) without shutting down and rebooting the system. The AB378B single port adapter supports fabric topologies. The direct attach topology is supported using arbitrated loop topology. Figure 1-5 AB378B PCI-X Single Port 4 Gb Fibre Channel Adapter For supported configurations, firmware requirements and information about supported Fibre Channel devices, see the HP Fibre Channel Host Bus Adapter Support Matrix at: 12 Chapter 1

13 Adapter Overview AB379A PCI-X Dual Port 4 Gb Fibre Channel Adapter AB379A PCI-X Dual Port 4 Gb Fibre Channel Adapter The AB379A is a dual port 4 Gb-capable adapter that operates in PCI 33 MHz/66 MHz and PCI-X 66 MHz/133 MHz/266 MHz bus speeds with a 64-bit bus width. Both ports support Auto-Speed Negotiation, and are independently capable of 1 Gb, 2 Gb, or 4 Gb data transfer rates. Auto-Speed Negotiation enables each port to automatically negotiate the highest speed common to the port and the infrastructure connecting the port. Use the fcmsutil diagnostic tool to display link speed and other Vital Product Data (VPD) information. The AB379A dual port adapter supports Online Addition and Replacement (OLAR) on OLAR-capable systems running HP-UX 11i v1 or 11i v2. OLAR refers to the ability of a PCI card to be replaced (removed or added) without shutting down and rebooting the system. The AB379A dual port adapter supports fabric topologies. The direct attach topology is supported using arbitrated loop topology. Figure 1-6 AB379A PCI-X Dual Port 4 Gb Fibre Channel Adapter For supported configurations, firmware requirements and information about supported Fibre Channel devices, see the HP Fibre Channel Host Bus Adapter Support Matrix at: Chapter 1 13

14 Adapter Overview AB379B PCI-X Dual Port 4 Gb Fibre Channel Adapter AB379B PCI-X Dual Port 4 Gb Fibre Channel Adapter The AB379B is a dual port 4 Gb-capable adapter that operates in PCI 33 MHz/66 MHz and PCI-X 66 MHz/133 MHz/266 MHz bus speeds with a 64-bit bus width. Both ports support Auto-Speed Negotiation, and are independently capable of 1 Gb, 2 Gb, or 4 Gb data transfer rates. Auto-Speed Negotiation enables each port to automatically negotiate the highest speed common to the port and the infrastructure connecting the port. The AB379B is an updated version of the AB379A, with support for a broader range of servers. It is backward compatible with the AB379A. Use the fcmsutil diagnostic tool to display link speed and other Vital Product Data (VPD) information. The AB379B dual port adapter supports Online Addition and Replacement (OLAR) on OLAR-capable systems running HP-UX 11i v1 or 11i v2. OLAR refers to the ability of a PCI card to be replaced (removed or added) without shutting down and rebooting the system. The AB379B dual port adapter supports fabric topologies. The direct attach topology is supported using arbitrated loop topology. Figure 1-7 AB379B PCI-X Dual Port 4 Gb Fibre Channel Adapter For supported configurations, firmware requirements and information about supported Fibre Channel devices, see the HP Fibre Channel Host Bus Adapter Support Matrix at: 14 Chapter 1

15 Adapter Overview AB465A Fibre Channel-Ethernet Combination Card AB465A Fibre Channel-Ethernet Combination Card The HP Fibre Channel component of the HP AB465A Fibre Channel-Ethernet combination card uses the same driver (FibrChanl-01) as the HP A6826A Fibre Channel adapter. It operates in PCI 66 MHz and PCI-X 66 MHz / 133 MHz bus speeds with a 32-bit or 64-bit bus width. It operates in 3.3V slots only. For AB465A installation information see the AB465A PCI-X 2-Port 2 Gigabit Fibre Channel and 2-Port Gigabit Ethernet Combination Card Installation Guide at: For Fibre Channel Troubleshooting and Maintenance information, see Chapter 3, Troubleshooting and Maintenance, on page 31. Figure 1-8 AB465A Fibre Channel-Ethernet Combination Card PCI-X 133 MHz For supported configurations and firmware requirements specific to the A9784A combination card, see the HP AB465A Combination Fibre Channel / Gigabit Ethernet Adapter Support Matrix at: Chapter 1 15

16 Adapter Overview AB465A Fibre Channel-Ethernet Combination Card 16 Chapter 1

17 2 Fibre Channel Adapter Installation This chapter contains installation prerequisites, guidelines, and procedures for each host bus adapter. This chapter addresses the following topics: Prerequisites on page 19 Installing Driver Software on page 20 Installing Adapter Hardware on page 22 Chapter 2 17

18 Fibre Channel Adapter Installation Attaching the Adapter to Other Fibre Channel Devices on page 24 Verifying the Fibre Channel Adapter Installation on page 26 Verifying Connectivity on page 27 Interpreting Hardware Paths on page Chapter 2

19 Fibre Channel Adapter Installation Prerequisites Prerequisites Before installing the adapter, follow these steps: Step 1. Verify compliance with supported sonfigurations using the HP Fibre Channel Host Bus Adapter Support Matrix at: Step 2. Determine if the adapter is a Customer Replaceable Unit (CRU) using the HP Fibre Channel Host Bus Adapter Support Matrix. If the adapter is not a CRU, contact your HP representative for installation assistance. Field Replaceable Units (FRUs) must be installed or replaced by qualified Hewlett-Packard service representatives only. CRUs can be installed or replaced by customers or qualified Hewlett-Packard service representatives. Step 3. Check the following conditions: To verify that the /usr/bin, /usr/sbin, and /sbin directories are in the PATH, enter the following command: echo $PATH Verify that you have the following items: Grounding wrist strap Fibre Channel driver software media (included with the OS or application CD) Fibre Channel host bus adapter with an optical port protector attached (not included with all adapters) Verify that you have the following cabling items: Fiber optic cable terminated with a duplex LC connector. Cable map (optional) Chapter 2 19

20 Fibre Channel Adapter Installation Installing Driver Software Installing Driver Software These instructions apply to software installation for the following configurations: A6826A Fibre Channel Adapter with HP-UX 11i v1-11i v2 A9782A Fibre Channel Adapter with HP-UX 11i v1-11i v2 A9784A Fibre Channel Adapter with HP-UX 11i v1-11i v2 AB378A Fibre Channel Adapter with HP-UX 11i v1-11i v2 AB378B Fibre Channel Adapter with HP-UX 11i v1-11i v2 AB379A Fibre Channel Adapter with HP-UX 11i v1-11i v2 AB379B Fibre Channel Adapter with HP-UX 11i v1-11i v2 AB465A Fibre Channel Adapter with HP-UX 11i v1-11i v2 Table 2-1 lists the bundle and product name for each adapter. Table 2-1 Adapter OS Version Software Bundle Software Name Driver A6826A A9782A A9784A AB378A AB378B AB379A AB379B AB465A 11i v1 11i v2 FibrChanl-01 FC-FCD fcd To install the software bundle, follow these steps: Step 1. Log in to the system as root. Step 2. Insert the CD into the CD drive. Step 3. Mount the CD using the following command: mount /dev/dsk/<cd_rom_dev_file> /<tmp_mnt> Step 4. Run swinstall to install the software. Enter the following command: /usr/sbin/swinstall The Software Selection window and the Specify Source window open. Step 5. In the Specify Source window, change the Source Host Name if necessary. Enter the mount point of the drive in the Source Depot Path field and click OK to return to the Software Selection window. Click Help to get more information. Step 6. Select the appropriate software bundle for your adapter. 20 Chapter 2

21 Fibre Channel Adapter Installation Installing Driver Software Step 7. Select Mark for Install from the Actions menu. Step 8. Select Install from the Actions menu. Installation begins and the Install Analysis window opens. Step 9. Click OK in the Install Analysis window to confirm that you want to install the software. The Install window opens. View the Install window to read processing data while the software installs. When the Status field indicates Ready, the Confirmation window opens. Step 10. Click OK. A second Confirmation window opens. Step 11. Click OK again. The Install window opens. Step 12. Click Done. The Note window opens. Step 13. Click OK in the Note window to reboot. The user interface disappears and the system reboots. Step 14. Once the system comes back up, log in as root and open the following files to see any error or warning messages that may have occurred during the installation: /var/adm/sw/swagent.log /var/adm/sw/swinstall.log Step 15. Install OnlineDiag, which is available at OnlineDiag is also available from the HP Support PLUS CD. Installation instructions are available at: Chapter 2 21

22 Fibre Channel Adapter Installation Installing Adapter Hardware Installing Adapter Hardware The Online Addition and Replacement feature, OLAR for HP-UX 11i v1, or OL* for HP-UX 11i v2 and later HP-UX releases, enables PCI host bus adapters to be added or replaced without shutting down and rebooting the system, and without adversely affecting other system components. The system hardware uses slot-specific power control, combined with HP-UX operating system support, to enable these features. Confirm whether OLAR or OL* are supported on the system in wich you plan to install a Fibre Channel adapter. See the HP Fibre Channel Host Bus Adapter Support Matrix, at: For detailed instructions on using OLAR on HP-UX 11i v1, see Chapter 2 of Configuring HP-UX for Peripherals, which can be accessed at: For detailed instructions on using OL* on HP-UX 11i v2 and later HP-UX releases, see the Interface Card OL* Support Guide and the Interface Card OL* Support Matrix at: NOTE HP rp54xx servers have slot restrictions for OLAR. PCI slots 1 through 4 do not support OLAR. In these servers, use PCI slots 5 through 12 for OLAR. IMPORTANT Superdome systems are not intended to be maintained by customers. HP recommends that Superdome systems only be opened by a qualified HP service engineer. Failure to observe this recommendation can invalidate any support agreement or warranty to which you may be entitled. Table 2-2 summarizes the PCI slot numbers that are compatible with Online Addition and Replacement for select HP server products. Table 2-2 OLAR-compatible PCI Slot Numbers Server Name Product Number Supported Slots L1000 A5576A 8, 10, 12 L2000 A5191A 3, 4, 5, 6, 8, 10, 12 N4000 Rev. A A3639A 2, 4, 6, 8, 10, 12 N4000 Rev. B A3639B 2, 4, 6, 8, 10, 12 N4000 Rev. C A3639C If upgraded from A3639A or A3639B 2, 4, 6, 8, 10, Chapter 2

23 Fibre Channel Adapter Installation Installing Adapter Hardware Installing the Fibre Channel Adapter CAUTION Observe all ESD safety precautions before attempting this procedure. Failure to follow ESD safety precautions could result in damage to equipment. NOTE The optical port protector is used only to protect the adapter port when it is not in use. Do not use the protector as a diagnostic tool. Install OnlineDiag, which is available at: OnlineDiag is also available from the HP Support PLUS CD for HP/9000 systems or the IPFxxxx CD for Itanium systems. Installation instructions are available at: Install all driver software and dependent patches before you install the adapter. For more information, see FibrChanl-01 (fcd) Fibre Channel Mass Storage Driver for HP-UX 11i v1 Release Notes and FibrChanl-01 (fcd) Fibre Channel Mass Storage Driver for HP-UX 11i v2 Release Notes available at: NOTE See the system documentation for information about how to safely shut down your system and obtain access to expansion slots. To install the Fibre Channel adapter, follow these steps: Step 1. Install all driver software and dependent patches. Step 2. Shut down the system. Step 3. Install the adapter in an available PCI-X slot. Step 4. Attach fiber cabling to the adapter. All Fibre Channel host bus adapters that use the FCD driver use a cable terminated with an LC connector. Chapter 2 23

24 Fibre Channel Adapter Installation Attaching the Adapter to Other Fibre Channel Devices Attaching the Adapter to Other Fibre Channel Devices To attach the adapter to other Fibre Channel devices, follow these steps: 1. Remove the Fibre Channel host bus adapter s optical port protector (if included). 2. Attach a connector cable to the Fibre Channel host bus adapter. a. Align the slotted plug with the keyed connector. b. Push the connector in until you hear it click. 3. Attach the free end of the cable to a compatible Fibre Channel device. 4. Reconnect the power cord, if necessary, and power on the system. Table 2-3 lists the Fibre Channel cables that you can use when connecting devices to Fibre Channel host bus adapters. NOTE Be sure to use LC-LC or LC-SC cables for the Fibre Channel host bus adapters which use the FCD driver. Table 2-3 Multimode Fibre Channel Cables Product Type Product Number Length Fibre Width Duplexing SC-SC A3583A 2M 50uM/125uM no A3531A A3735A A3736A 16M 50M 100M LC-LC C7524A 2M yes C7525A C7526A C7527A 16M 50M 100M LC-SC C7529A 2M C7530A 16M 24 Chapter 2

25 Fibre Channel Adapter Installation Attaching the Adapter to Other Fibre Channel Devices Table 2-4 lists the cable adapter products that you can use when connecting devices to Fibre Channel host bus adapters. Table 2-4 Cable Adapter Products Product Number Product Name Description C7534A Fibre Channel Adapter SC F/F C7540A Fibre Channel Adapter Kit Includes 2M LC/SC Cable and F/F extenders Chapter 2 25

26 Fibre Channel Adapter Installation Verifying the Fibre Channel Adapter Installation Verifying the Fibre Channel Adapter Installation To verify that your Fibre Channel Adapter has been correctly installed, follow these steps: Step 1. Enter the following command: ioscan -f Step 2. Verify that the correct drivers appear for each installed adapter. If all drivers display, proceed to the next section, Verifying Connectivity on page 27. Sample ioscan output: fc 0 0/0/2/1/0 fcd CLAIMED INTERFACE HP AB Gb Dual Port PCI/PCI-X Fibre Channel Adapter (FC Port 1) /dev/fcd0 fc 1 0/0/2/1/1 fcd CLAIMED INTERFACE HP AB Gb Dual Port PCI/PCI-X Fibre Channel Adapter (FC Port 2) /dev/fcd1 fcp 0 0/0/2/1/1.97 fcd_fcp CLAIMED INTERFACE FCP Domain ext_bus 2 0/0/2/1/ fcd_vbus CLAIMED INTERFACE FCP Array Interface target 11 0/0/2/1/ tgt CLAIMED DEVICE disk 11 0/0/2/1/ sdisk CLAIMED DEVICE HP OPEN-9 /dev/dsk/c2t0d0 /dev/rdsk/c2t0d0 disk 14 0/0/2/1/ sdisk CLAIMED DEVICE HP OPEN-9 /dev/dsk/c2t0d1 /dev/rdsk/c2t0d1 disk 18 0/0/2/1/ sdisk CLAIMED DEVICE HP OPEN-9 /dev/dsk/c2t0d2 /dev/rdsk/c2t0d2 disk 21 0/0/2/1/ sdisk CLAIMED DEVICE HP OPEN-9 /dev/dsk/c2t0d3 /dev/rdsk/c2t0d3 NOTE The third column represents the hardware path of the slot in which the adapter is installed. The hardware path is different for each installed adapter. If an installed Fibre Channel adapter requires the fcd driver and the appropriate driver does not appear as shown above, the driver is not installed. If the ioscan output is similar to the following: fc 0/0/2/1/0 UNCLAIMED UNKNOWN HP-UX detected the adapter, but the drivers are not properly loaded. If the correct driver is installed, but the adapter does not show in the ioscan output, the driver is not recognizing the adapter. Step 3. If the ioscan output indicates a problem, contact HP for assistance. 26 Chapter 2

27 Fibre Channel Adapter Installation Verifying Connectivity Verifying Connectivity Once your HP Fibre Channel Mass Storage software and hardware is installed and running, follow these steps to verify connectivity: Step 1. Check the state of all Fibre Channel hardware and interfaces. Enter the ioscan command and verify that the Hardware State and the HW-Interface State are CLAIMED. If the Fibre Channel device file has not been created, enter the following commands: # insf -e # ioscan -f Step 2. Verify that all devices you attached to the Fibre Channel adapter are listed in the ioscan output. For example, if you have a direct attach Fibre Channel device attached to the system, the ioscan output may look like the following: 8/ sdisk CLAIMED DEVICE DGC C3400WDR5 The example above is the hardware path of LUN0 of a directly attached Fibre Channel Mass Storage device with Loop ID of 1. For details on interpreting hardware paths for Fibre Channel devices, see Interpreting Hardware Paths on page 28. If all attached devices are not listed or appear as UNCLAIMED, see the Troubleshooting and Maintenance chapter of the HP Fibre Channel Adapters Support Guide. Chapter 2 27

28 Fibre Channel Adapter Installation Interpreting Hardware Paths Interpreting Hardware Paths Example 2-1, Example 2-2 and Example 2-3 illustrate the Fibre Channel hardware path format: Example 2-1 Hardware Path for a Public Loop Device Adapter Domain Area Port Bus Target LUN 0/1/2/ Example 2-2 Hardware Path for a Direct Fabric Attach Device Adapter Domain Area Port Bus Target LUN 0/1/2/ Example 2-3 Hardware Path for a Private Loop Device Adapter Domain Area Port Bus Target LUN 0/1/2/ Table 2-5 describes each field in the hardware path. Table 2-5 Hardware Path Field Descriptions Field Value Fabric Topologies Fibre Channel Topology of HBA Private Loop Adapter The hardware path of the Fibre Channel adapter through which the Logical Unit Number (LUN) is seen. For multiport adapters, this field describes a specific port on the adapter. Domain Dependent on the Fibre Channel topology of the HBA. Typically the Domain ID of the switch to which the target device is attached, taken from the most significant byte of the N_Port ID of the target device. 8 HP-UX uses a Domain ID of 8 to indicate private loops. Fibre Channel switches seen by HP-UX hosts cannot be configured with domain ID of Chapter 2

29 Fibre Channel Adapter Installation Interpreting Hardware Paths Table 2-5 Hardware Path Field Descriptions (Continued) Field Value Fabric Topologies Fibre Channel Topology of HBA Private Loop Area Depends on the Fibre Channel topology of the HBA. Taken from the second byte of the N_Port ID of the target device. On some switches, the second byte of the N_Port ID encodes the switch port to which the device is connected. The encoding method depends on the switch. See your switch manual to interpret this field. 0 Port Bus Depends on the Fibre Channel topology of the HBA and the target device, and on the LUN addressing method used. Depends on the Fibre Channel topology of the HBA and the target device, and on the LUN addressing method used. For LUNs with Peripheral Device Addressing, the value of this field is always 255. For other LUN methods, the value of this field is the least significant byte of the N_Port ID of the target device. For LUNs with Peripheral Device Addressing, the value of this field is the upper 4 bits of the least significant byte of the N_Port ID of the target device. For other LUN methods, the value of this field is the Loop ID of the target device. For LUNs with Peripheral Device Addressing, the value of this field is the upper 4-bits of the Loop ID of the target device. For LUNs with Logical Unit Addressing, the value is the Bus Number field of the LUN. For LUNs with Volume Set Addressing (Flat Space Addressing), the value is bits 7-13 of the LUN. Target Depends on the Fibre Channel topology and the LUN addressing method used. For LUNs with Peripheral Device Addressing, the value of this field is the lower 4-bits of the third byte of the N_Port ID of the target device. This field usually corresponds to the Arbitrated Loop Physical Address (AL_PA) of the target device. With Peripheral Device Addressing, the value of this field is the lower 4-bits of the Loop ID of the target device. For LUNs with Logical Unit Addressing, the value is the Target field of the LUN. For LUNs with Volume Set Addressing (Flat Space Addressing), the value is bits 3-6 of the LUN. LUN Depends only on the LUN addressing method used. Chapter 2 29

30 Fibre Channel Adapter Installation Interpreting Hardware Paths LUN Addressing Method Peripheral Device Addressing Logical Unit Addressing Volume Set Addressing (Flat Space Addressing) Value of LUN field in Fibre Channel hardwarepath. The Target or LUN field of the Logical Unit Number. The LUN field of the Logical Unit Number. Bits 0-2 of the Logical Unit Number. For more information about the fields in the Logical Unit Number, please see the SCSI Architecture Model - 3 (SAM-3) standards document. Fibre Channel devices can connect to a fabric using either Direct Fabric Attach or Public Loop. Different devices can have different types of connections to the same fabric; for example, an HBA can have a Direct Fabric Attach connection to the fabric, while an array has a Public Loop connection to the same fabric. Public Loop devices have an Arbitrated Loop Physical Address (AL_PA). The AL_PA usually appears in the least significant byte of the device's N_Port ID. Direct Fabric Attach devices do not have an AL_PA and the least significant byte of their N_Port ID is usually 0. This is dependent on the switch implementation. Not all switches adhere to this scheme. Some switches enable devices in Private Loop mode to connect to a fabric. These switches typically translate the Private Loop device as either a Public Loop or Direct Fabric Attach device to the rest of the fabric. These switches also typically translate the rest of the fabric as Private Loop devices to the Private Loop device. 30 Chapter 2

31 3 Troubleshooting and Maintenance This chapter describes the troubleshooting and maintenance tools available for Fibre Channel Mass Storage adapters. This chapter addresses the following topics: Introduction on page 33 Adapter LED States on page 34 fcmsutil on page 35 Chapter 3 31

32 Troubleshooting and Maintenance HP Support Tools Manager on page 40 Event Monitoring Service on page 42 Offline Diagnostics Environment (ODE) on page 44 Diagnostic Flowcharts on page 45 Firmware Updates on page 52 Fibre Channel Device Scanning Policy Configuration for HP Integrity Systems on page Chapter 3

33 Troubleshooting and Maintenance Introduction Introduction Troubleshooting Fibre Channel problems can involve a variety of hardware and software components. A problem affecting the system may originate in another part of the Fibre Channel Mass Storage interconnect. If you cannot solve the problem on your own, contact your HP representative. Combination Cards The Fibre Channel component of the HP A9782A, A9784A, and AB465A Fibre Channel-Ethernet combination cards use the same driver (FibrChanl-01) as the HP A6826A Fibre Channel adapter. The information that pertains to the A6826A Fibre Channel adapter also applies to the Fibre Channel component of the A9782A and A9784A Fibre Channel-Ethernet combination cards. For additional information on HP Fibre Channel-Ethernet combination cards, see the Combination Card documentation at: Chapter 3 33

34 Troubleshooting and Maintenance Adapter LED States Adapter LED States The Fibre Channel Mass Storage Adapter status LEDs indicate the state of the adapter. Table 3-1 and Table 3-2 list the different LED states for each adapter. Table 3-1 A6826A LED States 2 Gb Link (Green) 1 Gb Link (Amber) Probable Cause Recommended Action Off Off System is not powered on. Power on the system On On Power On, before firmware initialization No action is required. 1 flash/second, simultaneous with amber LED 1 flash/second, simultaneous with green LED Power On, after firmware initialization No action is required. 2 flashes/second, alternate with amber LED 2 flashes/second, alternate with green LED Firmware fault Contact HP for assistance. Off On 1 Gb link-up No action is required. On Off 2 Gb link-up No action is required. Off 5 Flash/second Activity on 1 Gb link No action is required. 5 Flash/second Off Activity on 2 Gb link No action is required. Table 3-2 AB378A, AB378B, AB379A & AB379B LED States 4 Gbps Link (Yellow) 2 Gbps Link (Green) 1 Gbps Link (Amber) Probable Cause Recommended Action Off Off Off Power off Power on the system. On On On Power on (before firmware initialization) 1 flash/second 1 flash/second 1 flash/second Power on (after firmware initialization) No action is required. No action is required. 2 flashes/second 2 flashes/second 2 flashes/second Firmware Fault No action is required. Off Off On, blinking 1 Gb Link UP/ACT No action is required. 34 Chapter 3

35 Troubleshooting and Maintenance fcmsutil Table 3-2 AB378A, AB378B, AB379A & AB379B LED States (Continued) 4 Gbps Link (Yellow) 2 Gbps Link (Green) 1 Gbps Link (Amber) Probable Cause Recommended Action Off On, blinking Off 2 Gb Link UP/ACT On, blinking Off Off 4 Gb Link UP/ACT Contact HP for assistance. No action is required. 3 flashes/second 3 flashes/second 3 flashes/second Beacon. No action is required. fcmsutil Use the fcmsutil command-line diagnostic tool with the following host bus adapters: A6826A A9782A A9784A AB465A AB378A AB378B AB379A AB379B Use the fcmsutil command to perform test and echo functions, read card registers, and display information such as the N_Port ID, Node World-Wide Name, Port World-Wide Name, link speed, chip revision number, Vital Product Data (VPD) information and more. When you use fcmsutil with dual port adapters, each port is accessed and configured independently through the appropriate device driver. CAUTION The fcmsutil command is a powerful diagnostic tool that can cause problems if used incorrectly. Read and understand the manpage carefully before using fcmsutil. The primary fcmsutil options for system administrators are: echo test reset get For detailed information on this utility and its options, see the fcmsutil manpage. To use fcmsutil, you must know the device file name. Enter the following command to determine the device file: ioscan -fknd fcd The output varies depending on the device. A sample follows: fc 1 1/0/2/1/1 fcd CLAIMED INTERFACE HP AB Gb Dual Port PCI/PCI-X Fibre Channel Adapter (FC Port 2) Chapter 3 35

36 Troubleshooting and Maintenance fcmsutil /dev/fcd1 If the device file does not display in the ioscan output, run /sbin/rc2.d/s900hpfcms start to recreate the device file. To use the basic fcmsutil command, enter the following command: /opt/fcms/bin/fcmsutil /dev/<device_filename> If you use fcmsutil with dual port universal adapter A6826A, enter the following command: fcmsutil /dev/fcdx where: x is the number assigned to the adapter port being accessed. The output is similar to the following example: Vendor ID is = 0x Device ID is = 0x PCI Sub-system Vendor ID is = 0x00103c PCI Sub-system ID is = 0x0012ba PCI Mode = PCI-X 66 MHZ ISP Code version = ISP Chip Version = 3 Topology = PTTOPT_FABRIC Link Speed = 1Gb Local N_Port_id is = 0x Previous N-Port_id is = None N_Port Node World Wide Name = 0x50060b00001d21fd N_Port Port World Wide Name = 0x50060b00001d21fc Switch Port World Wide Name = 0x Switch Node World Wide Name = 0x Driver state = ONLINE Hardware Path is = 0/4/1/0 Maximum Frame Size = 2048 Driver-Firmware Dump Available = NO Driver-Firmware Dump Timestamp = N/A Driver Version libfcd.a HP Fibre Channel ISP 23xx Driver B /ux/kern/kisu/fcd/src/common/wsio/fcd_init.c:feb ,17:46:19 ********************************************************** Check to see that the driver state is ONLINE. You cannot use all fcmsutil options with all the adapters. In the manpage for fcmsutil, (QL) follows the options that can be used with the FibreChannel port of the A6826A, A9782A, A9784A, AB378A, AB379A, and AB465A adapters. Options without the (QL) indicator can be used with all adapters. You can the echo, test, reset, and get options with fcmsutil. Use other fcmsutil options only at the request of your HP support representative. Reading VPD Information You can use fcmsutil with Fibre Channel Host Bus Adapters to read Vital Product Data (VPD) information on the adapter, which can be useful in troubleshooting problems remotely. The command for retrieving VPD information is as follows: 36 Chapter 3

37 Troubleshooting and Maintenance fcmsutil fcmsutil <device_filename> vpd Example 3-1 shows the VPD information from an A6826A adapter: Example 3-1 Sample VPD information, A6826A Adapter V I T A L P R O D U C T D A T A Product Description Part number : Dual Port 2Gbps/1Gbps Fibre Channel Universal PCI-X Adapter : A Engineering Date Code : X-4306 Part Serial number Misc. Information : US : PW=15W;PCI 66MHZ;PCI-X 133MHZ Mfd. Date : 4306 Check Sum : 0x52 EFI version : ROM Firmware version : Asset Tag : NA Example 3-2 shows the VPD information from an AB378A adapter: Example 3-2 Sample VPD information, AB378A Adapter V I T A L P R O D U C T D A T A Product Description Part number : HP PCI-X 2.0 4Gb Fibre Channel HBA : AB Engineering Date Code : X-4532 Part Serial number Misc. Information : JW : PW=15W;PCI=66MHZ;PCI-X=266MHZ Mfd. Date : 4537 Mfd. ID Check Sum : AB : 0x4d EFI version : ROM Firmware version : Chapter 3 37

38 Troubleshooting and Maintenance fcmsutil BIOS version : FCODE version : Asset Tag : NA Example 3-3 shows the VPD information from the AB379A: Example 3-3 #fcmsutil /dev/fcd1 vpd Product Description Part number Sample VPD information, AB379A Adapter V I T A L P R O D U C T D A T A : HP PCI-X 2.0 Dual Port 4Gb Fibre Channel HBA : AB Engineering Date Code : A-4602 Part Serial number Misc. Information Mfd. Date : 4602 : US : PW=15W;PCI=66MHZ;PCI-X=266MHZ Mfd. ID : FC Check Sum : 0xc5 EFI version : ROM Firmware version : BIOS version : FCODE version : Asset Tag Auto-Speed Negotiation : NA The A6826A, A9782A, A9784A and AB465A adapters are capable of transferring data at 1 Gb or 2 Gb per second. The AB378A, AB378B, AB379A and AB379B are capable of 1 Gb, 2 Gb or 4 Gb per second. The adapters automatically negotiate to find the highest speed common to the port and the infrastructure connecting the port. Each port on dual port adapters negotiates speed independently. To display the link speed along with other existing adapter information, enter the following command: fcmsutil <device_filename> Once the adapter has negotiated a transfer speed, it does not attempt to negotiate again unless a link fails or it detects a chip reset. Device Replacement without System Reboot The fcmsutil <device_file> replace_dsk <remote-n-port-id> command described in this section enables target device replacement without a system reboot. This command is available for Fibre Channel adapters or Fibre Channel combination cards that use the fcd driver, including the following: 38 Chapter 3

39 Troubleshooting and Maintenance fcmsutil A6826A A9782A A9784A AB465A AB378A AB378B AB379A AB379B For more information on this command, see the fcmsutil (1M) manpage. When the fcd driver discovers a new target device, it creates a hardware path for that device based on the N_Port ID. The N_Port ID is the Fibre Channel address for a device, and a way of identifying the device in a Storage Area Network (SAN). The fcd driver will also associate a device s World Wide Name (WWN) with its N_Port ID. Each time the fcd driver opens a target device at an N_Port ID, it compares the WWN for the target device to the WWN of the driver associated with the N_Port ID for that device, when the device was discovered. If the WWNs are not the same, the fcd driver logs an error message and does not allow access to that device. This prevents data corruption if a target device is connected through an N_Port ID that belongs to a different target device; for example, if two JBODs are plugged into each other s switch ports by mistake. If you want to intentionally replace a target device, for example a bad disk, use the fcmsutil <device_file> replace_dsk <remote-n-port-id> command to force the fcd driver to recognize a new target device at an N_Port ID that was previously used by a different target device. The replace_dsk command replaces the device WWN that is currently associated with a particular N_Port ID with the WWN of the device that is actually connected through that N_Port ID at the time the replace_dsk command is executed. The association between a target device WWN and an N_Port ID persists until the system is rebooted, or the fcmsutil <device_file> replace_dsk <remote-n-port-id> command is executed for that N_Port ID. Chapter 3 39

40 Troubleshooting and Maintenance HP Support Tools Manager HP Support Tools Manager This section describes how to use HP Support Tools Manager (STM) to gather information about the Fibre Channel adapters, diagnose problems, and update firmware. STM runs in three modes: Menu Mode Use the mstm command to start STM in Menu Mode. X Windows environment Use the xstm & command to start STM in X Windows. Command Line Mode Use the cstm command to start STM in Command Line Mode. Three tools are available in STM for Fibre Channel Mass Storage adapters: Information Tool The Information Tool provides information about a Fibre Channel adapter without resetting the adapter. The following is an example information log for a K-class system: Log creation time: Tue Jun 6 14:12: Hardware path: 8/12 Product ID: Fibre Channel Interface Hardware Path: 8/12 Module Type: Type-A DMA I/O Hardware Model: 0x15 Hardware Revision Number: 0 Software Revision Number: 0 Software Model Number: 0xa7 Software Option: 0x80 Hard Physical Address: 0xffb4c000 Slot Number: 3 IODC Revision: 0 World Wide Name: F64883 Date Code: 3822 Logtool Utility The Logtool Utility extracts log errors and enables you to view them. This tool provides information about a Fibre Channel adapter without resetting the adapter. The following is an example utility log for a K-class system: Log creation time: Mon Sep 11 17:47: Device Path : 8/12 Product ID: Fibre Channel Interface Product Qualifier: 15 Logger: td Device Type: Interface Device Qualifier: Fibre 40 Chapter 3

41 Troubleshooting and Maintenance HP Support Tools Manager Severity Level: Error 1Bolt Value: Error 17: The Fibre Channel Driver received a LINK DOWN interrupt. Additional Information: Frame Manager Status Register = 0x1 Received AL_PA Register = 0x2 Loss of Signal Counter = 3 Bad Received Character Count = 4 Loss of Synchronization Count = 5 Link Failure Count = 6 Received EOF Count = 9 Generated EOF Count = 8 Bad CRC Count = 9 Protocol Error Count = 10 Possible Causes/Recommended Actions: It is possible for link down errors to occur under normal operation. No action is required. The system will recover. Diagnose Tool The Diagnose Tool runs a loopback test on a Fibre Channel adapter. This test is destructive and must only be run by qualified personnel or on instruction from an HP Support Representative. NOTE STM also includes a Firmware Update tool. This tool cannot be used to update the firmware on Fibre Channel adapters. The rom_fw_update option within the fcmsutil command can be used to update the firmware on A6826A, A9782A, A9784A, AB465A, AB378A, AB378B, AB379A and AB379B adapters. Chapter 3 41

42 Troubleshooting and Maintenance Event Monitoring Service Event Monitoring Service Event Monitoring Service (EMS) notifies you when an event occurs on the system. A hardware event monitor monitors the hardware for unusual behavior (known as an event) and sends a message to the EMS, which notifies you of the event and provides suggestions for correcting the problem. This service is available for all of the Fibre Channel host bus adapters. Fibre Channel Adapter Monitor The Fibre Channel Adapter Monitor monitors the operation of all supported fibre channel host bus adapter cards on your system. If the monitor detects a problem with any of the adapters, it immediately sends an event to EMS, which alerts you using the notification methods defined for the monitor. Error messages identify the problem, its cause, and corrective actions. The Fibre Channel Adapter Monitor employs asynchronous event detection. The monitor continuously checks for any errors or abnormal behavior reported by the device driver during I/O operations. If an error occurs, it passes directly to the monitor for immediate analysis. If the error warrants notification, the monitor immediately generates an event. The monitor launches automatically when the system starts, ensuring protection for all supported Fibre Channel adapters from undetected hardware failure. Supported Products The Fibre Channel Adapter Monitor supports the following products: A6826A A9782A A9784A AB378A AB378B AB379A AB379B AB465A Installing and Configuring Support Tools Manager and EMS System requirements: HP-UX computer (servers or workstations) HP-UX 11i v1, 11i v2 or later HP-UX operating system versions Support Plus Media CD If you are using ServiceGuard (optional), check for the correct version you must have for HP-UX 11i v1, 11i v2 or later HP-UX operating system versions 42 Chapter 3

43 Troubleshooting and Maintenance Event Monitoring Service Procedure Step 1. Install the Support Tools Manager (STM) from the latest Support Plus Media CD. The EMS hardware monitors automatically install when you install STM. a. Enter the following command to see if STM is installed on your system: /usr/sbin/cstm The message --Information-- Support Tools Manager should appear on your screen, indicating that STM is installed on your system. b. If this does not appear, STM needs to be installed. For instructions on how to install STM see Chapter 5, Using the Support Plus Media to Install Diagnostics, in the manual Support Plus: Diagnostics User's Guide, available at: Step 2. Examine the list of supported products to see if any of your devices have special requirements to be monitored. Step 3. Add or modify monitoring requests to customize the monitoring configuration for your system. a. Start System Administration Manager (SAM). To start SAM, enter the following command: /usr/sbin/sam b. Double click Resource Management. c. Double click Event Monitoring Service. d. Click the Action menu and select Add Monitoring Request. e. Under Resource Classes, double click adapters, then status, then the adapter name. f. Under Resource Instances, select the instance you want (up/down), or select All Instances. g. Click OK. h. Verify or modify the monitoring request parameters, such as polling interval and notification methods. i. Click OK. A Note Window displays stating that the Monitoring request is added. j. Click OK again. The Fibre Chanel adapter is listed in the Current Monitoring Request window. Step 4. (Recommended) Verify that monitors are correctly operating; for example, simulate a hardware failure or event and view the logs. The default hardware monitoring configuration meets most monitoring requirements. By default, messages regarding warning, serious, and critical events are written to /var/adm/syslog/syslog.log and sent to the root address. All events are also stored in /var/opt/resmon/log/event.log. If you must customize the default monitoring configuration, you can add or modify monitoring requests as needed. Chapter 3 43

44 Troubleshooting and Maintenance Offline Diagnostics Environment (ODE) Offline Diagnostics Environment (ODE) All HP Fibre Channel adapters support the HP Offline Diagnostics Environment (ODE). ODE is an offline support tools platform for troubleshooting HP/9000 and HP Integrity systems running without an operating system, or systems that cannot be tested using online tools. The offline environment is also useful for testing before a system is booted. ODE provides a user-friendly interface for diagnostics and utilities developed to run in an offline environment. ODE has a distributed architecture consisting of several modules. Each module has a specific function and uses well defined protocols to communicate with the other modules. You can use either the command-line interface or the menu-driven interface. The command-line interface enables you to select tests and utilities to execute on a specific hardware module. The menu-driven interface enables you to specify the hardware module to be tested, then ODE selects the appropriate tests to execute on the module. ODE consists of the following: Test Controller Test Modules System Library (SysLib) Acts as the user interface and launches the execution of the Test Modules. Diagnostic or utility programs designed to execute within ODE. These modules exercise or diagnose user-specified hardware units. A set of common routines for use by both the Test Controller and the Test Modules. These routines perform I/O, string parsing, and system control. For more information on ODE, see the Itanium Processor Family (IPF) Offline Diagnostics and Utilities CD Overview at: 44 Chapter 3

45 Troubleshooting and Maintenance Diagnostic Flowcharts Diagnostic Flowcharts The diagnostic flowcharts illustrate the following tests: Flowchart 1: Configuration Test Verifies the configuration of the mass storage interface on a host using the ioscan (1M) command. Flowchart 2: Fibre Channel Connections Test Flowchart 3: Boot Test Checks all hardware connections between your system and Fibre Channel mass storage devices, to confirm that they are connected and operational. Verifies that the system boots correctly over Fibre Channel. See the Support Matrix for the Fibre Channel adapter you are troubleshooting for current system and adapter firmware requirements and other information. Support Matrixes for HP Fibre Channel adapters are available at: Chapter 3 45

46 Troubleshooting and Maintenance Diagnostic Flowcharts Figure 3-1 Flowchart 1: Configuration Test 1 A Enter the ioscan command B HP adapter displayed? yes C Hardware state = CLAIMED? no 2 Go to Flowchart 2 no yes G Update System Firmware no D Is System Firmware version adequate? H Device displayed? no 4 Go to Flowchart 2 1 E yes Enter the swlist command DONE yes I Reinstall Fibre Channel software no F Is the FC FILESET displayed? yes 1 2 On Flowchart 2 46 Chapter 3

47 Troubleshooting and Maintenance Diagnostic Flowcharts Flowchart 1: Configuration Test Procedures The sections below provide additional detail on the procedures listed in Flowchart 1. A. Enter the ioscan command to display information about attached peripherals that are successfully bound to the system; for example, enter /etc/ioscan-f. For more information, see the ioscan manpage. B. HP adapter displayed? The ioscan output displpays information about every peripheral adapter in the system backplane. C. Hardware state = CLAIMED? The hardware state is operational if CLAIMED displays for the Fibre Channel adapter under the Hardware State heading. If the Fibre Channel adapter is CLAIMED, go to H. If the Fibre Channel adapter is not CLAIMED, go to number 2 on Flowchart 2. D. Check the Support Matrix for the minimum system firmware version required to support the Fibre Channel adapter in your system, then confirm which system firmware version you have. If the system firmware meets or exceeds the minimum required version, go to E. If not, go to G. E. Enter the swlist command to see if the Fibre Channel Mass Storage filesets have been installed. For example, enter swlist -l fileset. F. Does FC FILESET display? The file sets displayed depend on the Fibre Channel adapter product you are using. An example of file set for the PCI Tachyon TL and XL2 adapters is: FC-TACHYON-TL-FC-TL-KRN and FC-TACHYON-TL-RUN An example file set for the A6826A dual port adapter is: FC-FCD-KERN and FC-FCD-RUN An example file set for other Fibre Channel adapters is: FCMassStorage.FCMS-KRN and FCMassStorage.FCMS-RUN If the proper FILESET displays, and you still do not see the adapter, the adapter may have a problem. Go to Flowchart 2. If the file sets do not display, proceed to I. G. Update the system firmware. Then go back to number 1 on Flowchart 1. H. Device Displayed? If devices do not display, go to number 4 on Flowchart 2. Chapter 3 47

48 Troubleshooting and Maintenance Diagnostic Flowcharts Fibre Channel Connections Test Figure 3-2 Flowchart 2: Fibre Channel Connections Test 2 A Verify that the FC adapter is properly seated no Reinstall the adapter 1 B yes Go to Flowchart 1 Adapter problem, Call HP 4 C Verify that the connectors are solidly connected D Verify the connection to the device E Verify that the device is powered on F Run the device diagnostics 1 Go to Flowchart 1 48 Chapter 3

49 Troubleshooting and Maintenance Diagnostic Flowcharts Flowchart 2 Connections Test Procedures The sections below provide additional detail on the procedures listed in Flowchart 2. A. Verify that the Fibre Channel adapter is properly seated. Shut down the system by entering /usr/sbin/shutdown -h. Power off the system and disconnect the cables. Check that the adapter is properly seated in the backplane. To verify that it is seated correctly, power on the system. B. Adapter problem, call HP. Contact your HP service representative for assistance. C. Verify that the connectors are solidly connected. Without powering off the system, make sure that the connectors on the fiberoptic cable match the keyed connectors on the adapter, and that they are solidly connected. D. Verify the connection to the Fibre Channel Mass Storage device. Make sure the Fibre Channel cable is fully connected to the Fibre Channel Mass Storage device, and the device is operating. Follow the instructions in the device manual to check the device state. Try changing the connection to a different port on the Fibre Channel Mass Storage device, if possible. After checking the connections, go to Flowchart 3. E. Verify that the Fibre Channel Mass Storage device is powered on. If not, power on the device. F. Run Fibre Channel Mass Storage device-specific diagnostics. If diagnostics are available to troubleshoot the Fibre Channel Mass Storage device, follow the steps to verify that the device is functioning properly. After verification, go to Flowchart 3. Chapter 3 49

50 Troubleshooting and Maintenance Diagnostic Flowcharts Figure 3-3 Flowchart 3: Boot Test 3 A Is the system bootable over FC? no See the boot device in your system manual yes B Is System Firmware version adequate? no C Update firmware 31 yes Go to Flowchart 1 D Is minimum adapter ROM firmware installed? no E Update adapter ROM firmware 31 yes Go to Flowchart 1 F Is minimum adapter EFI version installed? no G Update adapter EFI version 31 Go to Flowchart 1 34 Go to Flowchart 2 50 Chapter 3

51 Troubleshooting and Maintenance Diagnostic Flowcharts Flowchart 3: Boot Test Procedures The sections below provide additional detail on the procedures listed in Flowchart 3. A. Is the system bootable over the Fibre Channel adapter? Only certain systems can boot over the Fibre Channel adapter. If your system cannot do this, you must boot from a SCSI device. B. Is the system firmware version adequate? Check the system firmware version on your system for the minimum required date code for your adapter. If Yes, go to step D; if No, go to step C. C. Update firmware. Update the firmware to the appropriate level. D. Is the minimum required Fibre Channel adapter ROM firmware installed? This step applies to Fibre Channel adapters installed in HP/9000 and HP Integrity systems. If the minimum ROM firmware version (or a later version) is installed, go to 4 on Flowchart 2. If not, go to step E. E. Is the minimum required EFI version for the Fibre Channel adapter installed? This step applies to Fibre Channel adapters installed in HP Integrity systems only. If the minimum EFI version (or a later version) is installed, go to 4 on Flowchart 2. If not, go to step G. Chapter 3 51

52 Troubleshooting and Maintenance Firmware Updates Firmware Updates This section explains the process for updating the firmware of your Fibre Channel host bus adapter. Fibre Channel Host Bus Adapter Online Firmware Updates The Fibre Channel host bus adapters that use the FCD driver can be updated while the system is online by using the rom_fw_update option of the fcmsutil command. CAUTION Do not attempt to use the following procedure if the adapter is attached to a boot disk, swap, or dump device; this will result in a system hang. An example of updating the A6826A firmware is as follows: # fcmsutil /dev/fcd8 rom_fw_update romfw.bin WARNING: This is a DESTRUCTIVE operation. This might result in failure of current I/O requests. Do you want to continue? (y/n) [n]...y ##### IMPORTANT NOTICE: If boot disks are connected to this HBA and your system is not configured with LVM or if LVM is configured without failover capablity, this operation can cause significant system downtime in case any error occurs during the ROM update operation. Do you want to continue? (y/n) [n]...y Please save the below Vital Product Data (VPD) information. If the ROM update fails due to an irrecoverable error, this data may be lost forever. In such a scenraio, this data can be used to restore back the VPD onto the failed ROM, during ODE recovery procedures. V I T A L P R O D U C T D A T A Product Discription : "Dual Port 2Gbps/1Gbps Fibre Channel Universal PCI-X Adapter" Part number : "A " Engineering Date Code : "X-4306" Part Serial number : "US " Misc. Information : "PW=15W;PCI 66MHZ;PCI-X 133MHZ" Mfd. Date : "4306" Check Sum : 0x52 EFI version : "001.00" ROM Firmware verision : " " Asset Tag : "NA" This operation may take upto 30 secs to complete... <ROM GETS UPDATED HERE> ROM has been updated successfully. The new firmware and the VPD updation will take effect only after the the system has been rebooted. # 52 Chapter 3

53 Troubleshooting and Maintenance Firmware Updates Fibre Channel Host Bus Adapters Offline Driver and Firmware Updates The Extensible Firmware Interface (EFI) is an Itanium-based preboot environment used to update the EFI driver and firmware on the adapter. EFI can be used in either command-line interface mode or batch mode. The following example demonstrates the use of the efiutil command-line interface stored on a CD to update an EFI driver: 1. From the EFI prompt, enter the map -r command. 2. Enter the cd command to change to the directory containing efiutil. 3. Enter the efiutil command to get to the command line interface for efiutil. 4. Choose the adapter you want to update as shown below: efiutil> adapter Adapter Index number [0]? <n> Where: <n> represents the adapter index you want to update. 5. To update the EFI driver, enter the following command: efiutil> efi_write=<efi driver file name> 6. To update the card firmware, enter the following command: efiutil> risc_fw_write=<firmware file name> 7. After the update process is complete, reset the system by entering the following command: fsx:\> reset Chapter 3 53

54 Troubleshooting and Maintenance Fibre Channel Device Scanning Policy Configuration for HP Integrity Systems Fibre Channel Device Scanning Policy Configuration for HP Integrity Systems The drvcfg utility is an EFI shell command that can be used to set the Device Scanning Policy in the Fibre Channel EFI driver. The -s option for the drvcfg utility provides two enumeration policy options for Fibre Channel: 0 and 1. With this setting, the Fibre Channel driver only scans devices that are in the current boot order list in NVRAM. If option 1 is selected, the Fibre Channel driver scans all the devices connected to the Fibre Channel cards installed on the system. Review the EFIFCScanLevel setting in the drvcfg utility for more information. NOTE When the setboot command is invoked on a device, that device is added implicitly to the boot order list as a primary or alternate boot path. When HP-UX is cold installed on a device, that device is automatically set as the primary path by the implicit invocation of setboot during the installation process. For more information on using the drvcfg utility, enter help drvcfg at the EFI shell prompt. 54 Chapter 3

55 A Regulatory Statements This appendix contains the regulatory statements and declarations of conformity for the HP Fibre Channel host bus adapters. Appendix A 55

56 Regulatory Statements Regulatory Statements Regulatory Statements FCC Statement (USA Only) The Federal Communications Commission (in 47 CFR ) has specified that the following notice be brought to the attention of the users of this product. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. The end user of this product should be aware that any changes or modifications made to this equipment without the approval of Hewlett-Packard could result in the product not meeting the Class A limits, in which case the FCC could void the user s authority to operate the equipment. IEC Statement (Worldwide) This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. DOC Statement (Canada) This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numerique de la classe A respecte toutes les exigences du Réglement sur le materiel brouilleur du Canada. Spécification ATI Classe A (France) DECLARATION D INSTALLATION ET DE MISE EN EXPLOITATION d un matériel de traitement de l information (ATI), classé A en fonction des niveaux de perturbations radioélectriques émis, définis dans la norme Européenne EN concernant la Compatibilité Electromagnétique. Cher Client, Conformément à la Réglementation Française en vigueur l installation ou le transfert d installation, et l exploitation de cet appareil de classe A, doivent faire l objet d une déclaration (en deux exemplaires) simultanément auprès des services suivants: Comité de Coordination des Télécommunications 20, avenue de Ségur PARIS Préfecture du département du lieu d exploitation Le formulaire à utiliser est disponible auprès des préfectures. La déclaration doit être faite dans les 30 jours suivant la mise en exploitation. Le non respect de cette obligation peut être sanctionné par les peines prévues au code des Postes et Télécommunications et celles indiquées dans la loi du 31 mai 1993 susvisée. Arrêté du 27 Mars 1993, publié au J.O. du 28 Mars - ATI 56 Appendix A

57 Regulatory Statements Laser Safety Statements VCCI Statement (Japan) Figure A-1 Japanese VCCI Statement Laser Safety Statements Certification and Classification Information This product contains a laser internal to the Optical Link Card/Optical Link Module (OLC/OLM) for connection to the Fibre communications port. In the USA, all models of the OLC/OLM are certified as Class 1 laser product and conform to the requirements contained in the Department of Health and Human Services (DHHS) Regulation 21 CFR subchapter J. The certification is indicated by a label located on the plastic OLC/OLM housing. Outside the USA, all models of the OLC/OLM are certified as Class 1 laser components that conform to the requirements contained in the International Electrotechnical Commission (IEC) standard 825 (1994) and Amendment 1 (1990) along with the CENELEC (European Committee for Electrotechnical Standardization) European Normalization Standard EN (1992). Certifications include one or more of the following: Recognized Component by Underwriters Laboratories, Certified by the Canadian Standards Association, Certified by VDE (Germany) and/or Certified by Statens Provningsanstalt (SP) in Sweden. Figure A-2 shows the Class 1 information label specified in IEC 825 and CENELEC HD Figure A-2 Class 1 Laser Label Class 1 Laser Product Laser Klasse 1 Luckan 1 Laserlaite Appareil A Laser de Classe1 Appendix A 57