Global Business Communications System Station Recording Adapter (StaR Adapter)

Transcription

1 AT&T Global Business Communications System Station Recording Adapter (StaR Adapter) Description and Operating Procedures ISSUE 1 August, 1995 Corncode No

2 Limited Warranty and Limitation of Liability AT&T warrants to you that the product will be free from defects in material and workmanship when title passes to you. If you notify AT&T that the product has failed to operate as warranted within one year of the date title passes to you, AT&T will, at its option, repair or replace the component or components of the product that failed to operate as warranted. Any repair or replacement components may be new or refurbished and will be provided on an exchange basis. If AT&T determines that the product cannot be repaired or replaced, AT&T will refund the purchase price to you. If you purchase the product directly from AT&T, AT&T will perform warranty repair on your premises in accordance with the terms and conditions of AT&T s "Business Day" or "Around-the-Clock" warranty plans. The details of AT&T s warranty plans may be obtained from AT&T. If you purchased the product from an authorized dealer, you will be covered by AT&T s authorized dealer plan during the warranty period. Contact your authorized dealer for details of AT&T s authorized dealer warranty plan. AT&T s obligation to repair, replace or refund as set forth above is your exclusive remedy. The limited warranties provided above do not cover damages, defects, malfunctions or product failures caused by: Failure to follow AT&T s installation, operation or maintenance instructions; Unauthorized modification or alteration of the product or its components; Product abuse, misuse or the negligent acts of persons not under the reasonable control of AT&T; Actions of third parties and acts of God other than power surges (e.g. lightning) This limited warranty applies only to the product purchased directly from AT&T or purchased directly from an AT&T dealer. This limited warranty does not apply to products purchased or operated outside the United States. You may be required to provide AT&T with proof of purchase before AT&T will perform any warranty replacements. EXCEPT AS SPECIFICALLY SET FORTH ABOVE, AT&T, ITS AFFILIATES, SUPPLIERS AND DEALERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, AND SPECIFICALLY DISCLAIM ANY WARRANTY OF MER- CHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. EXCEPT FOR PERSONAL INJURY, THE LIABILITY OF AT&T, ITS AFFILIATES, SUPPLIERS AND DEALERS FOR ANY CLAIM, LOSS, DAMAGE OR EXPENSE FROM ANY CAUSE WHATSOEVER, REGARDLESS OF THE FORM OF THE ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE, SHALL NOT EXCEED THE LESSER OF DIRECT DAMAGES PROVEN OR THE REPAIR OR REPLACEMENT COST OF THE SYSTEM OR THE SYS- TEM S PURCHASE PRICE. IN NO EVENT SHALL AT&T, ITS AFFILIATES, SUPPLIERS AND DEALERS BE LIABLE FOR INCIDENTAL, RELIANCE, CON- SEQUENTIAL OR ANY OTHER INDIRECT LOSS OR DAMAGE (INCLUDING LOST PROFITS OR REVENUES SUSTAINED OR INCURRED IN CONNEC- TION WITH THE SYSTEM). THIS LIMITATION OF LIABILITY SHALL SURVIVE FAILURE OF THE EXCLUSIVE REMEDY SET FORTH IN THE LIMITED WAR- RANTY ABOVE Global Business Communications Systems Station Recording Adapter Contents WELCOME Description and Operating Procedures INSTALLATION 2.1 Donnecting the StaR Adapter to the Telephone 2.2 Setting the 5-Position Switch StaR Adapter Installation Schematic OPERATION Sending a Recording Receiving a Recording 6 HEADSET USAGE 4.1 Quick Disconnect 4.2 Placing and Receiving Calls with the StaR Adapter 4.3 Normal Telephone Operation 4.4 Setting the Listening Volume Control 4.5 Using the Mute Button on the StaR Adapter TROUBLESHOOTING APPENDIX A Quick Reference Guide 15 B List of Compatible Headset Models 16 TRADEMARK NOTICES MERLIN LEGEND is a trademark of AT&T PARTNER is a registered trademark of AT&T SPIRIT is a trademark of AT&T

3 1. WELCOME Station Recording (StaR) Adapter Welcome to a new business advantage: the ability to send or receive pre-recorded announcement messages through your AT&T business telephone. Simple to install and use, the StaR Adapter allows you to use your telephone for normal operation. When required, you simply connect a standard cassette player to the StaR Adapter to send or receive pre-recorded message announcements. As an optional feature, the StaR Adapter also allows the use of an AT&T Headset. Please refer to Appendix B for specific information on compatible headset models. Items Included with the StaR Adapter Power Supply, p/n DV-7520 (may be in a separate box) Monaural Patch Cord, 60", 3.5mm plug at each end User s Manual Telephone Base Cord, 12" Headset Cord (Coiled) Items Not Included with the StaR Adapter Telephone Cassette Player/Recorder (Only battery operated units are recmended) Headset (See Appendix B) StaR ADAPTER MODULE Figure 1 1 2

4 2. INSTALLATION 2.1 Connecting the StaR Adapter to the Telephone (Refer to FIGURE 6 On Pages 7-8) Locate the plastic mini-screwdriver attached to the bottom of the StaR Adapter (FIGURE 4). Slide it out of the bracket Unplug the handset cord from the telephone base and insert it into the jack labeled with the handset symbol on the back panel of the StaR Adapter (FIGURE 2). Figure Utilize the mini-screwdriver to move the slide switch (FIGURE to the correct setting for your telephone, as shown below. Figure 2 If your telephone handset looks like this 5-Position Switch Setting Next, connect the supplied cord from the rear of the StaR Adapter Telephone jack labeled with the telephone symbol to the modular connecting jack on your telephone base where the handset cord normally connects. (FIGURE 3). 3 or 5 (See Section 2.2.3) 1 2 Figure 5 Figure For some electronic telephones, such as Partner or Spirit you must connect an AC/DC power supply as follows: If an optional headset is being used, insert modular end of the headset cord (supplied with the StaR Adapter) into the headset jack on the front of the StaR Adapter. (FIGURE 3) Setting the 5-Position Switch The StaR Adapter has been designed to work with all AT&T telephones. The following steps will ensure that the Adapter works correctly with your telephone. 3 Insert the power supply plug into the jack marked on the back of the adapter (Use only UL 81J1 approved Class 2 power supply, 7.5 VDC and 200m A) Model #7520. Plug the AC to DC power supply into a 110V AC outlet. Set the slide switch to Position 5. 4

5 3. OPERATION Sending a Recording The StaR Adapter can be used to download a pre-recorded message to another recording device. This is useful for changing messages on announcement devices at other physical locations. Connecting Your Cassette Player (NOTE: Only battery operated cassette players are recommended). Set the cassette player volume control to its mid position. Insert one end of the audio patch cord in the "EAR" or "MONITOR" jack of the cassette player. Insert the other end into the "TAPE IN" jack located on the front panel of the StaR Adapter (FIGURE 7) When the recording starts, release the "PAUSE" button on the cassette player to allow the tape to start playing. The recording programs can be monitored using the telephone s handset (or headset). Repeat this procedure until all announcements are recorded. Checking the Recording We recommend that you call and monitor the recordings you have just sent. If the volume at the remote location is unsatisfactory, the cassette player volume control may have to be adjusted to provide a more satisfactory level. If the recordings are unsatisfactory, a poor telephone connection may have been established. You may want to try to obtain a clearer connection and re-record the message Figure 7 Cue and Pause the Cassette Player Place the pre-recorded announcement cassette in the cassette player. Advance the tape to the start "CUE" position and depress the "PAUSE" button. Accessing the Remote Device Using your telephone, dial-up the remote access feature of the announcement system. Depress both buttons on the StaR Adapter until the red indicators are visible Receiving a Recording The StaR Adapter can be used to connect a cassette recorder to your telephone to receive pre-recorded announcement messages. Connecting Your Cassette Recorder (NOTE: Only battery operated tape players are remmmended) Set the cassette player volume control to its mid position. Set the StaR Adapter s "HEADSET/VOLUME" control to its mid position Sending the Recording Most announcement devices will require the use of touch tones to perform remote operations such as recording or monitoring. Using the instructions provided with your particular announcement device start the recording function for the proper message (or channel) on the remote announcement device. Figure 8 Insert one end of the audio patch cord in the "MIC" jack of the cassette recorder. Insert the other end into the "TAPE OUT" jack located on the front panel of the StaR Adapter (FIGURE 8). 5 6

6 Figure 6 Telephone StaR Adapter Schematic Hook-Up Switch Control Quick Reference Guide Handset/Module On Headset/Mute-Tape StaR Adapter Switch Switch Function Black Black or Red Normal Telephone Operation Handset To Handset Jack on Back Panel of StaR To Telephone Base Handset Jack System Switch Headset Volume Control Headset Transmit Level Dial Handset/Module On Red Red Recording Operations Headset Mute/Tape Control Headset Modular Jack Tape Output Headset Cord (Provided) Tape Input Quick Disconnect Cassette Player Patch Cord Headset (Optional) StaR Adapter Back Panel Telephone Jack Handset Jack AC Jack (Optional) NOTE: Headset (Headpiece), Cassette Player, & Telephone are not included with the StaR Adapter Module. 7 8 Quick Disconnect

7 3.2.2 Cue and Pause the Cassette Player Place a blank cassette tape into the cassette recorder. Depress the "RECORD/PLAY" and "PAUSE" buttons on the recorder. 4. HEADSET USAGE 4.1 Quick Disconnect Access the Remote Device Using your telephone, dial-up the desired message/channel on the announcement system. Depress both buttons on the StaR Adapter until the red indicators are visible Your optional headset model is equipped with a Quick Disconnect. This feature allows you to temporarily disconnect your headset/ cord combination without removing your headset, thus freeing you to perform a task away from the phone. Your conversation Record the Message When the message starts to play, release the "PAUSE" button on the cassette recorder to allow the cassette player to start recording. The recording progress can be monitored using the telephone s hanset (or headset). Repeat this procedure until all desired announcements are recorded onto the cassette deck. Checking the Recording We recommend that you replay and monitor the recordings on your announcement device afterwards. If the recordings are unsatisfactory, the volume control on the StaR Adapter may be adjusted to provide a more satisfactory level. If the recordings are noisy, a poor telephone connection may have been established. You may want to try to obtain a clearer connection and re-record the messages is quickly resumed by reconnecting the Quick Disconnect. Before attempting to use your headset, be sure that the two Quick Disconnect halves are connected. To release your headset temporarily without dropping the call. grasp the Quick Disconnect as shown and pull straight apart (FIGURE 9). Figure 9 To resume your conversation, reconnect the two halves of the Quick Disconnect. 4.2 Placing and Receiving Calls with the Star Adapter 9 10

8 4.2.1 Headset Operation 4.5 For headset use, depress the middle button labeled "HANDSET/ MODULE ON" so the red color indicator is visible (FIGURE 10) Using the Mute Button on the StaR Adapter To mute your call while still hearing the caller, depress and release the "MUTE" (right) button so that the red color indicator is visible. (FIGURE 12). Figure 10 Figure To place a call, remove the handset from its cradle. You should hear a dial tone in the headset. Dial normally, To end this call, hang up the handset. To answer a call, remove the handset from its cradle. You can now hear and be heard through the headset by the calling party. To end the call, hang up the handset To resume speaking to your caller, depress and release the "MUTE" (right) button again so that the red color indicator does not appear. 4.3 Normal Telephone Operation For handset use, depress the "HANDSET/MODULE ON" (middle) button so that the red color indicatar does not appear. Pick up your handset and use your phone as you normally would. 4.4 Setting the Listenting Volume Control To set the headset volume control to the hearing level most comfortable to you, start with the wheel turned to number 1, the lowest level. To increase the volume, rotate the wheel to a higher number (FIGURE 11). Figure

9 1 TROUBLESHOOTING Recording is not Sent to Remote Device: Solution: Check All Switch Settings Depress "HANDSET/MODULE ON" button until the red indicator is visible. If a headset is not being used, (See Appendix B for compatible headset models), the 5-position switch must first be set by placing a call to an associate, using the handset (See section 4.2 Placing and Receiving Calls with the StaR Adapter), then playing the tape (See section 3.1 Sending a Recording with the StaR Adapter). If the tape can be heard at the far end, the position is correct; otherwise set the switch to the next position and retry until the tape is clearly heard. NOTE: Any adjustment of the dial may require an opposite level adjustment of the cassette player volume control. Adjusting the Transmit Level: Place a call to an associate and talk while adjusting the transmit level dial with the screwdriver (FIGURE 13). Continue rotating until the optimum sound tone and level are reached. The sound level should be the same as when using the handset. Once set, you do not have to readjust this dial unless you change the telephones. Return the plastic mini-screwdriver to the bracket for future use. If a headset is to be used, remove the handset from its cradle. If a dial tone is not heard in the headset, move the slide switch to each position in turn. When a clear dial tone is heard, go to the next step. If no dial tone is heard in any switch position, move the switch to position "5" and install the optional AC/DC power supply as described in (Section 2.2.3). Note: To converse with the far end between attempts, depress both buttons on the Adapter until the red colors are not visible and talk using the handset. 3 Figure 13 Received Recording Level is Too Loud or Too Soft. Solution: Adjust the Headset Volume Control: Attach patch cord per (FIGURE 8) and adjust headset volume control up or down to obtain the optimum recording level. 2 Remote Recording Level is Too Loud, Too Soft or Distorted. Solution: Adjust the Cassette Player Volume Control. The cassette player volume control is used to optimize the record level for the remote location. Note that the transmit level (recessed dial) controls the line volume level of the headset (if used) as well as the cassette player. It is set at the factory too provide a satisfactory level for both applications (mid range). If you need to adjust the level for the headset operation, follow the next instructions

10 Appendix A Handset/Module On Switch Black Red Red StaR Adapter Switch Control Quick Reference Guide Headset/Mute-Tape Switch Black or Red Red Black StaR Adapter Function Normal Telephone Operation See Section 4.3 Recording Operations* Optional Headset Operation See Section * Requires a connection from the tape/music source to tape input or output jack as described in Section 3.1 (Sending A Recording) or 4.2 (Receiving A Recording). Appendix B Selecting Your Headset Components Headpieces Mirage Headpiece # A Our most comfortable model, with no headband, ear-tip or bulky microphone Ultra lightweight disc-shaped Receiver fits easily over either ear and weighs less than half an ounce Transparent voice tube Not recommended for noisy environments Requires a base unit to operate; See Selection Guide StaRset Headpiece # A An extremely lightweight unit with superior acoustic quality No headband or bulky microphone Soft, pliable ear-tip fits in the ear canal Weighs less than one ounce Requires a bas unit to operate; See Selection Guide Supra Monaural Headpiece # A Features an adjustable headband and ultra ear cushion Monaural (sound in one ear) operation Weighs less than one ounce Requires a base unit to operate; See Selection Guide Supra Monaural Noise-Cancelling Headpiece # A Offers same feature as above headpiece with a noise-cancelling microphone on a flexible boom; reducing background up to 75% 15 Supra Binaural Noise Cancelling Headpiece # A Reduces the transmission of background noise by up to 75%, making conversation easier Binaural (sound in both ears) operation Noise-cancelling microphone on flexible boom features a foam wind screen Ultra soft ear cushions and adjustable headband Requires a base unit to operate; See Selection Guide Supra Binaural Headpiece # A Same features as above headpiece with a noise-cancelling microphone 16

11 To Order Copies Of This Manual CALL: Your AT&T Information System Sales Representative or Your Business Sales and Service Center or The AT&T Customer Service Center WRITE: ORDER: AT&T Customer Information Center P.O. Box Indianapolis, IN Global Business Communications System Station Recording Adapter (StaR Adapter) Description and Operating Procedures ISSUE#1, August, 1995 COMCODE NO For Technical Assistance AT&T provides a toll-free customer helpline 24-hours a day. In the USA, call the AT&T Helpline at for assistance. In Canada, call one of the following Technical Assistance Centers for service or technical assistance: Eastern Canada and Ottawa: Ontario: Central and Western Canada: AT&T IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT THE AT&T HELP LINE AT PRINTED IN THE U.S.A.