Magnum 10C. Hardened Substation Computer

Transcription

1 Magnum 10C Hardened Substation Computer Hardware Installation and User Guide

2 Magnum 10C Hardened Substation Computer Hardware Installation and User Guide Part #: Z (Rev. A) Trademarks GarrettCom is a registered trademark and Magnum, Dymec, DynaStar, Personal Switch, Link-Loss-Learn, S-Ring, Convenient Switch and Converter Switch are trademarks of GarrettCom, Inc. Ethernet is a trademark of Xerox Corporation NEBS is a trademark of Telcordia Technologies UL is a registered trademark of Underwriters Laboratories Important: The Magnum 10C Substation Computer contains no user-serviceable parts. Attempted service by unauthorized personnel may render all warranties null and void. If problems are experienced with Magnum 10C products, consult Section 5, Troubleshooting. Copyright 2012 GarrettCom, Inc. All rights reserved. No part of this publication may be reproduced without prior written permission from GarrettCom, Inc. Printed in the United States of America GarrettCom, Inc. reserves the right to change specifications, performance characteristics and/or model offerings without notice. Warranty: Refer to current Belden Americas Terms & Conditions for warranty information. Contacting GarrettCom, Inc Please use the mailing address, phone and fax numbers and address listed below: GarrettCom, Inc Westinghouse Dr. Fremont, CA Phone (510) Fax (510) Website: support@garrettcom.com i

3 Federal Communications Commission Radio Frequency Interference Statement This equipment generates uses and can radiate frequency energy and if not installed and used properly in strict accordance with the manufacturer's instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart J of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment. Operation of this equipment in a residential area is likely to cause interference, in which case the user, at their own expense, will be required to take whatever measures may be required to correct the interference. Canadian Emissions Statement This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil respecte toutes les exigences du Réglement sur le matériel du Canada. Cet appareil est Classe A. Electrical Safety requirements: 1. This product is to be installed Only in Restricted Access Areas (Dedicated Equipment Rooms, Electrical Closets, or the like). 2. All products shall be installed with a readily accessible disconnect device in the building installation supply circuit to the product. 3. This product shall be provided with a maximum 10A DC Listed fuse or circuit breaker in the supply circuit when connected to a 48V centralized source. 4. The external power supply for DC units shall be Listed, Direct Plug In power unit, marked Class 2, or listed ITE Power Supply, marked LPS, which has suitably rated output voltage (i.e. 24VDC or 48VDC) and suitable rated output current. 5. Product does not contain user replaceable fuses. Any internal fuses can ONLY be replaced by GarrettCom personnel through the RMA process. 6. The chassis main earthing screw shall be connected to the supply protective earthing conductor. ii

4 Table of Contents Page 1.0 SPECIFICATIONS Technical Specifications Ordering Information INTRODUCTION Inspecting the Package and Product Product Description - Magnum 10C Features and Benefits INSTALLATION Locating Magnum 10C Computer Table-Top or Shelf Mounting Rack-mounting options Powering the Magnum 10C Substation Computer Alarm Contacts for monitoring internal power and temperature Installation example OPERATION Quick Start procedure C-S6-DB9 Serial port module pin assignments TROUBLESHOOTING Before Calling for Assistance When Calling for Assistance Return Material Authorization (RMA) Procedure Shipping and Packaging Information APPENDIX A: UL requirements for DC Power Input APPENDIX B: Removal / Installation of the Hot-Swap power supply Revisions: Rev. A 12/12: Initial Release iii

5 1.0 SPECIFICATIONS 1.1 Technical Specifications CPU: On board Intel Atom TM N GHz / 512KB L2 Cache w/ 533MHz FSB System Chipset: Intel 945GSE + ICH7SM BIOS: AMI BIOS, SPI 8Mb Flash ROM System Memory: 2GB 200 pin 400/533MHz DDR2 SDRAM SO-DIMM 2GB Max. Ethernet: Two 10/100/1000 RJ45 ports External I/O: 6x USB 2.0 1x VGA port for external monitor 6x DB9 male serial (COM) ports optional SATA 1.5Gbps disk drive bay for up to two disk drives optional Display resolution supported: (VGA port for external monitor) 640 x 480 (VGA) through 2048 x 1536 (QXGA) LED Indicators: Green/Red (Power/Power failure indicator) Operating System: None User installed (Tested with Windows 7, Windows XP/XPE, Linux-OpenSUSE, Ubuntu, Debian) Operating Environment Ambient Temperature: -40 to 185 F (-40 to 85 C) with compact flash memory card - temperature rating will lower with customer-installed disk bay. The temperature rating of the installed disk will determine the temperature rating of the Magnum 10C. Ambient Relative Humidity: 5% to 95% (non-condensing) Mechanical (Thermal fin version) Enclosure: High strength steel, 1.5U rack-mounting or stand-alone Dimensions: 2.63 in H x 17.5 in W x 12.0 in D (6.7 cm H x 44.5 cm W x 30.5 cm D) Cooling method: Convection cooled, optional Fan Weight: 11 lbs. (5 kg) 1

6 DC Power Supply DC Power Connector: Terminal block (L) 24/48VDC Power Input (range 22 to 60VDC), 4.5A, 81W (H) AC/DC Power Input (range V AC or DC), 50-60Hz, 1A, 85W Standard 3-screw Terminal block: -, +, GND Power Consumption: less than 20 Watts Relay Contacts for Alarms HW alarms are normally open until the unit is powered and software is started. Under normal operation they are closed. Form C HW alarm1 will be opened with any power supplies loss. Form C HW alarm2 will be opened with temperature failure (at TEMP >95 C WITH 10 C HYSTERESIS) 10C Mounting: Rack-mounting, standard method. Unit supplied with rack-mounting brackets for mounting in a 19 rack. Agency Standards Approvals and Compliance: UL/cUL 60950, EN55022 FCC Part 15: CE, EMC & ENV IEC : EMC and Operating Conditions Class C for Power Substations IEEE 1613 Class 2: Environmental Standard for Electric Power Substations NEMA TS-2: Traffic Control Warranty: Refer to current Belden Americas Terms & Conditions for warranty information info@garrettcom.com for additional information. 2

7 1.2 Ordering Information Hot-Swap Power supply models MODEL DESCRIPTION 10C-HSPHH-FTF: Magnum 10C Substation Computer with 16GB CF drive, Includes two Ethernet 10/100/1000 ports, six USB ports, one VGA port for external monitor and 2GB RAM. Two H PS slots for hot-swap power supplies (order power supplies separately), and alarm contacts for temperature. Heavy duty case with thermal fins for maximum convection cooling efficiency in a rack-mount setting. Includes built-in cooling fan. 10C-HSPHH-TF: As above but without fans - convection cooled 10C-HSPHH-F: As above but with fans and no thermal fins 10C-HSPHH: As above, but with neither thermal fins nor fans 10C-HSPHL-FTF: Magnum 10C Substation Computer with 16GB CF drive, Includes two Ethernet 10/100/1000 ports, six USB ports, one VGA port for external monitor and 2GB RAM. One H PS slot and one L PS slot for hot-swap power supplies (order power supplies separately), and alarm contacts for temperature. Heavy duty case with thermal fins for maximum convection cooling efficiency in a rackmount setting. Includes built-in cooling fan. 10C-HSPHL-TF: As above but without fans - convection cooled 10C-HSPHL-F: As above but with fans and no thermal fins 10C-HSPHL: As above, but with neither thermal fins nor fans 10C-HSPLL-FTF: Magnum 10C Substation Computer with 16GB CF drive, Includes two Ethernet 10/100/1000 ports, six USB ports, one VGA port for external monitor and 2GB RAM. Two L PS slots for hot-swap power supplies (order power supplies separately), and alarm contacts for temperature. Heavy duty case with thermal fins for maximum convection cooling efficiency in a rack-mount setting. Includes built-in cooling fan. 10C-HSPLL-TF: As above but without fans - convection cooled 10C-HSPLL-F: As above but with fans and no thermal fins 10C-HSPLL: As above, but with neither thermal fins nor fans Hot-Swap power supplies MODEL DESCRIPTION TNC-HSPM-H: TNC-HSPM-L: TNC-PSBLNK: AC/DC removable power supply module, high voltage (90-250VAC/DC) - for Magnum 10C DC Removable power supply module, low voltage (18-60VDC) for Magnum 10C Blank cover for one hot-swap power supply slot 3

8 Fixed Power supply models MODEL DESCRIPTION 10C-HH-FTF: Magnum 10C Substation Computer with 16GB CF drive, Includes two Ethernet 10/100/1000 ports, six USB ports, one VGA port for external monitor and 2GB RAM. Two fixed internal AC/DC (90-250V) power supplies and alarm contacts for temperature. Heavy duty case with thermal fins for maximum convection cooling efficiency in a rack-mount setting. Includes built-in cooling fan. 10C-HH-F: As above but with fans and no thermal fins 10C-HH: As above, but with neither thermal fins nor fans 10C-HL-FTF: Magnum 10C Substation Computer with 16GB CF drive, Includes two Ethernet 10/100/1000 ports, six USB ports, one VGA port for external monitor and 2GB RAM. One fixed internal AC/DC (90-250V) and one fixed internal DC (18-60VDC) power supply and alarm contacts for temperature. Heavy duty case with thermal fins for maximum convection cooling efficiency in a rack-mount setting. Includes built-in cooling fan. 10C-HL-F: As above but with fans and no thermal fins 10C-HL: As above, but with neither thermal fins nor fans 10C-LL-FTF: Magnum 10C Substation Computer with 16GB CF drive, Includes two Ethernet 10/100/1000 ports, six USB ports, one VGA port for external monitor and 2GB RAM. Two fixed internal DC (18-60VDC) power supplies and alarm contacts for temperature. Heavy duty case with thermal fins for maximum convection cooling efficiency in a rack-mount setting. Includes built-in cooling fan. 10C-LL-F: As above but with fans and no thermal fins 10C-LL: As above, but with neither thermal fins nor fans 10C-L: Magnum 10C Substation Computer with 16GB CF drive, Includes two Ethernet 10/100/1000 ports, six USB ports, one VGA port for external monitor and 2GB RAM. One fixed internal DC (18-60VDC) power supply and alarm contacts for temperature. With neither thermal fins nor fans. Options MODEL DESCRIPTION 10C-S6-DB9: Optional six serial port module with male DB-9 connectors 10C-DM: Disk mount bay option for 10C - to insert customer-supplied 2.5" laptop SATA 1.5Gbps drive - disk mount option reduces temperature rating to maximum 65 C, may be further reduced depending on temperature rating of customersupplied disk drive. 4

9 2.0 INTRODUCTION 2.1 Inspecting the Package and Product Examine the shipping container for obvious damage prior to installing this product; notify the carrier of any damage that you believe occurred during shipment or delivery. Inspect the contents of this package for any signs of damage and ensure that the items listed below are included. This package should contain: 1 Magnum 10C Substation computer 1 Set of two metal 19 rack-mounting brackets, with screws to mount to 10C case Remove the items from the shipping container. Be sure to keep the shipping container should you need to re-ship the unit at a later date. In the event there are items missing or damaged, contact the party from whom you purchased the product. If the unit needs to be returned, please use the original shipping container if possible. Refer to Section 6, Troubleshooting, for specific return procedures. 5

10 2.2 Product Description - Magnum 10C A substation-hardened computer allows the monitoring, surveillance and other critical logic to be embedded into rich applications running on Linux or Windows environments. The Magnum 10C allows the deployment of such applications without the worry or concern that environmental extremities will cause reliability issues. The Magnum10C offers a maintenance free, low-power, high reliability, optional fan-free, silent computing platform to support these applications. By integrating power surge and other resiliency protections in hardware, the Magnum 10C provides hardened and isolated standard interfaces such as USB 2.0 as well as Serial IO ports. By resisting dust, dirt, power-surge and temperature uncontrolled environments, the Magnum 10C allows quick integration of industry standard sensors or other custom interfaces to complete the solution. 2.3 Features and Benefits Port availability Two Ethernet ports. Six USB ports; six optional serial ports Storage The Magnum 10C provides a 16GB Compact Flash drive, with an optional disk bay Dual Hot-swappable power supplies The Magnum 10C offers configurable Dual Hot-Swappable power supplies for redundancy and increased reliability. Available for H AC/DC and L 48/24VDC. Power Substation compliancy Meets or exceed IEC and IEEE 1613 specifications for electric power substations Energy efficient Low power consumption 1.6 GHz Intel Atom processor, 512KB L2 cache, 533Mhz FSB 6

11 3.0 INSTALLATION Before installing the equipment, it is necessary to take the following precautions: 1.) If the equipment is mounted in an enclosed or multiple rack assembly, the steady-state long-term environmental temperature around the equipment must be less than or equal to 60 0 C. 2.) If the equipment is mounted in an enclosed or multiple rack assembly, adequate airflow must be maintained for proper and safe operation. 3.) If the equipment is mounted in an enclosed or multiple rack system, placement of the equipment must not overload or load unevenly the rack system. 4.) If the equipment is mounted in an enclosed or multiple rack assembly, verify the equipment s power requirements to prevent overloading of the building/s electrical circuits. 5.) If the equipment is mounted in an enclosed or multiple rack assembly, verify that the equipment has a reliable and uncompromised earthing path. 3.1 Locating Magnum 10C Computer The rugged metal case of the Magnum 10C will normally protect it from accidental damage in an industrial lab or workplace setting. Maintain an open view of the front to visually monitor the status LEDs. Keep an open area around the unit so that cooling can occur while the unit is in operation. The 10C has the option of being ordered with no fans or fans. If a no fan unit is ordered, the internal electronics use the case as a heat sink, so the unit may normally be quite warm to the touch. When connecting the Ethernet cabling, there is no need to power down the unit. Individual cable segments can be connected or disconnected without concern for powerrelated problems or damage to the unit. 3.2 Table-Top or Shelf Mounting The Magnum 10C Substation Computer can be easily mounted on a table-top or any suitable horizontal surface. They have four rubber feet to provide stability without scratching finished surfaces Rack-mounting options Installation of the Magnum 10C in a 19 rack is a simple procedure. The units are 1.5U (2.63 ) high for Thermal fin version and 1U (1.74 ) high for non-thermal fin version. When properly installed, the front-mounted LED status indicators should be in plain view and easy to read. Rack-mount installation requires special 19 front mount rack brackets and screws (included with each Magnum 10C unit). These brackets attach to the each side of the Switch (specifically designed left and right side brackets for the Thermal fin version), which is then typically fastened into a standard 19 RETMA rack. Optional Rear mount rack brackets are available for added security and/or vibration protection. Available for Thermal finned and non-thermal finned chassis. Inquire with your Sales representative for additional information. 7

12 model without Thermal Fin cover model with Thermal Fin cover Fig 3.2a 10C Front mount dimensions Note: If it is desired to have the power input connection to face the front of the rack and all other Input / Output connections facing the rear, then the rack mount brackets are designed to be relocated to the opposite side of the 10C chassis. 8

13 3.3 Powering the Magnum 10C Substation Computer The Magnum 10C is available with the choice of Dual Hot-Swappable power supplies, single fixed (non Hot-Swappable) and Dual Fixed internal power supplies. The Hot-Swappable power supplies are available with V AC/DC and 24/48V DC power inputs. They are normally used as matching pairs. The fixed internal power supply supports installation environments where the voltage is from 22 to 250VDC and 90 to 250VAC depending on the model selected. (see Section 1.2, for Ordering Information) Power Input connection Chassis Ground Pin 1 Pin 6 Fig 3.3a AC/DC power input PS1 (Power Supply 1) Pin 1: - (Negative)/N Pin 2: + (Positive)/L Pin 3: Ground PS2 (Power Supply 2) Pin 4: Ground Pin 5: - (Negative)/N Pin 6: + (Positive)/L Chassis Ground: ground wire connection to the 10C chassis (#10-32 thread) Power Consumption: less than 20 Watts (L) 24/48VDC Power Input nominal (range 22 to 60VDC) (H) AC/DC Power Input nominal (range 90 to 250V) Power Input LED indicators Fig 3.3b PS1 / PS2 LED indicators Green: Power ON Red: Power failure 9

14 3.4 Alarm Contacts for monitoring internal power and temperature The Alarm Contacts feature, standard on the Magnum 10C, provides two Form C Normally Closed (NC) contacts to which the user can attach two sets of status monitoring wires at the Alarms terminal block, see Fig 3.4a below. The first NC Alarm Contact is held closed when the unit is powered and the software is started. This provides a Hardware Alarm (labeled AL1) because the NC contacts will open when internal power is lost, either from an external power down condition or (if not a Hot-Swappable Power Supplies switch unit) by the failure of the power supply inside of the Magnum 10C. The second NC Alarm Contact is held closed when the unit is powered and the software is started. This provides a Hardware Alarm (labeled AL2) because the NC contacts will open when the internal temperature reaches its operating limit. (at TEMP >95 C WITH 10 C HYSTERESIS) The Alarm Contacts are located to the left of the power input connection of the Magnum 10C unit and are green in color as shown in the picture. Alarm contact ratings (resistive): 220 VDC / 0.27A - 60W 250VAC / 0.25A VA 30VDC / 2A - 60W Pin 1 Pin 4 Fig 3.4a Alarm Contacts: (1,2) hardware controlled (AL1) (3,4) hardware controlled (AL2) 10

15 3.5 Installation example As power utilities embrace Smart Grid standards, loss of data or control is unacceptable. Smart Grid should be depend on the resilient infrastructures, not only must the electricity continue to flow, but also data and control commands must also flow to manage, monitor and control the load and distribution on the grid. The 10C can provide essential distributed command and control structure by distributing the critical applications within critical points of the Smart Grid. Example of Magnum 10C Substation Computer connected to multiple devices. 11

16 4.0 OPERATION This chapter describes the operation of the Magnum 10C. 4.1 Quick Start procedure 1. Connect Keyboard, Mouse and Monitor to 10C using USB and VGA ports. OS Installation: 2. If OS installation file is on a USB drive: Connect that drive to a USB port. Power ON 10C. Change BIOS settings to boot from USB drive. Then follow the instructions provided by OS vendor for installation. 3. If OS installation file is on a CD: Use a CD drive with a USB interface and connect it to a USB port. Power ON 10C. Change BIOS settings to boot from USB drive. Then follow the instructions provided by OS vendor for installation. 4. If you already have OS installed on a HDD: Use that in HDD bay. Power ON 10C. Change BIOS settings to boot from that HDD instead of Compact flash. 5. If you already have OS installed on a USB drive: Use that in a USB port. Power ON 10C. Change BIOS settings to boot from that USB drive instead of Compact flash. NOTE: Press the Delete key on the keyboard after powering ON the system, to go to the BIOS setup. 12

17 4.2 10C-S6-DB9 Serial port module pin assignments DB9 (Male) RS232 DTE Pin Signal Description (Direction) 1 DCD Data Carrier Detect (In) 2 RXD Receive Data (In) 3 TXD Transmit Data (Out) 4 DTR Data Terminal Ready (Out) 5 GND Signal Ground 6 DSR Data Set Ready (In) 7 RTS Request to Send (Out) 8 CTS Clear to Send (In) 9 RI Ring Indicator (In) 13

18 5.0 TROUBLESHOOTING All Magnum products are designed to provide reliability and consistently high performance in all industrial network environments. The installation of a Magnum 10C Substation computer is a straight forward procedure. The operation is also straightforward and is discussed in Section 4.0 of this User Guide. Should problems develop during installation or operation, this section is intended to help locate, identify and correct these types of problems. Please follow the suggestions listed below prior to contacting your supplier. However, if you are unsure of the procedures described in this section or if the Magnum 10C is not performing as expected, do not attempt to repair the unit; instead contact your supplier for assistance or contact GarrettCom Customer Support. 5.1 Before Calling for Assistance 1. If difficulty is encountered when installing or operating the unit, refer back to the Installation Section of the applicable chapter of this manual. Also check to make sure that the various components of the network are interoperable. 2. Check the cables and connectors to ensure that they have been properly connected and the cables/wires have not been crimped or in some way impaired during installation. (About 90% of network downtime can be attributed to wiring and connector problems.) 3. Make sure that power is properly attached to each Magnum 10C unit. Use the PWR LEDs to verify each unit is receiving power. 4. If the problem is isolated to a network device other than the Magnum 10C product, it is recommended that the problem device be replaced with a known good device. Verify whether or not the problem is corrected. If not, go to Step 5 below. If the problem is corrected, the Magnum 10C and its associated cables are functioning properly. 5. If the problem continues after completing Step 4 above, contact your supplier of the Magnum 10C unit or if unknown, contact GarrettCom, Inc. by fax, phone or (support@garrettcom.com) for assistance. 14

19 5.2 When Calling for Assistance Please be prepared to provide the following information. 1. A complete description of the problem, including the following points: a. The nature and duration of the problem; b. Situations when the problem occurs; c. The components involved in the problem; d. Any particular application that, when used, appears to create the problem; 2. An accurate list of GarrettCom product model(s) involved, with serial number(s). Include the date(s) that you purchased the products from your supplier. 3. It is useful to include other network equipment models and related hardware, including personal computers, workstations, terminals and printers; plus, the various network media types being used. 4. A record of changes that have been made to your network configuration prior to the occurrence of the problem. Any changes to system administration procedures should all be noted in this record. 5.3 Return Material Authorization (RMA) Procedure All returns for repair must be accompanied by a Return Material Authorization (RMA) number. To obtain an RMA number, please use this URL - to fill out the form. Please have the following information readily available: Name and phone number of your contact person. Name of your company / institution Your shipping address Product name Serial Number (or Invoice Number) Packing List Number (or Sales Order Number) Date of installation Failure symptoms, including a full description of the problem. GarrettCom will carefully test and evaluate all returned products, will repair products that are under warranty at no charge, and will return the warranty-repaired units to the sender with shipping charges prepaid (see Warranty Information, Appendix A, for complete details). However, if the problem or condition causing the return cannot be duplicated by GarrettCom, the unit will be returned as: No Problem Found. GarrettCom reserves the right to charge for the testing of non-defective units under warranty. Testing and repair of product that is not under warranty will result in a customer (user) charge. 15

20 5.4 Shipping and Packaging Information Should you need to ship the unit back to GarrettCom, please follow these instructions: 1. Package the unit carefully. It is recommended that you use the original container if available. Units should be wrapped in a "bubble-wrap" plastic sheet or bag for shipping protection. (You may retain all connectors and this Installation Guide.) CAUTION: Do not pack the unit in Styrofoam "popcorn" type packing material. This material may cause electro-static shock damage to the unit. 2. Clearly mark the Return Material Authorization (RMA) number on the outside of the shipping container. 3. GarrettCom is not responsible for your return shipping charges. 4. Ship the package to: GarrettCom, Inc Westinghouse Dr. Fremont, CA Attn.: Customer Service 16

21 APPENDIX A: UL requirements for DC Power Input A1.0 UL Requirements for DC-powered units CAUTION: 48VDC products shall be installed with a readily accessible disconnect device in the building installation supply circuit to the product. Minimum 18AWG cable for connection to a Centralized DC power source. 1. Minimum 14AWG cable for connection to an earth wiring. 2. Use only with Listed 10A circuit breaker provided in building installation. 3. Complies with FDA radiation performance standards, 21 CFR subchapter J. or equivalent. 4. Fastening torque of the lugs on the terminal block: 9 inch-pound max. 5. To secure a centralized DC Power Source cable, use at least four cable ties to secure the cable to the rack at least 4 inches apart, with the first one located within 6 inches of the terminal block. 17

22 APPENDIX B: Removal / Installation of the Hot-Swap power supply Tools Required: 1 #1 Phillips head screwdriver Step 1: Locate the Hot-Swap power supply locking screw. Loosen the locking screw until no longer engaged. PS2 Step 2: PS1 Lift the Hot-Swap power supply handle (shown above) to disengage from the 10C chassis. Step 3: Slide out the power supply from the chassis. For installation, reverse the order. 18