Agility Managed Services 9916 Brooklet Dr. Houston, TX (832)

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1 Agility Managed Services 9916 Brooklet Dr. Houston, TX (832) Safina Technologies Inc. All rights reserved

2 Agility Managed Services Enterprise Quality Managed Services Small and medium businesses need the ability to securely manage their data, but face tighter resource and budget constraints. That s why we have created Agility. Agility shifts all the responsibilities associated with IT to Safina Technologies and provides you with a Virtual Chief Information Officer to lend expertise. From network administration to patch installs, from backups to maintaining support agreements, Agility takes care of IT for you for a predictable monthly fee. Simplify IT and Network Management Day to Day Administration and Management of Network Infrastructure and workstations Monitored network performance and issue remediation. Network Health Reporting Security and Operating System Patches scheduled for remote installation Data Protection for scheduled backup and data restoration Anti-virus protection professionally automated and monitored Hardware repair for warranty replacement and on-site repair New user provisioning Wireless, LAN, and WAN connectivity support and maintenance support and maintenance Access to Safina Technologies 24/7 Network Operation Center for technical support Planning/Budgeting with a virtual CIO IT policy review and reports about network performance Network Support Across Your Entire IT Infrastructure Agility monitors Network infrastructure Servers Desktop/Workstations Applications Routers, Firewall, Managed Switches Print Server environments When a device falters, you get an immediate text or alert. This allows you to act fast to restore the connection, investigate the failure or install a software patch or upgrade. Agility is about gaining access to experts, tools and best practices that keep your business productive and profitable. You can finally put your team onto customerfacing projects by using Safina Technologies to provide expertise, service and the time-consuming routine maintenance. Put a host of IT experts and services to work for you, and move your focus to growing your business and satisfying your customers. Build Your Own Managed Services Program Network support with certified network engineers Prioritized response times (as fast as 30- minutes for critical situations) Levels of support to match the complexity of your environment All Agility Access members enjoy a discounted labor rate Staff augmentation 24/7 coverage with network engineers Surprisingly Affordable Network Support Compare the value of the stable platform and expertise you get with Agility against the time, investment and frustration associated with do-it-yourself options and with the true cost of downtime. You will find it pays to partner with Safina Technologies. We suggest starting the process with an IT Assessment designed to compare your current IT environment and support against industry standard best practices. Once complete, the assessment provides actionable results which will guide you as you determine where you need to make changes and how best to support your network and IT professionals. Learn About Problems Before They Bring You Down Your network is only as strong as its weakest link. That s why our comprehensive assessments examine every facet. As part of Agility program, we; Review current network systems and infrastructure, network documentation, and backup systems Evaluate antivirus effectiveness and overall Internet security, protection, and related policies Analyze current local and wide area network (LAN/WAN) performance and investigate future needs Research upgrades and improvements Report on specific recommendations for improvement and growth, tailored to your individual business and industry We work with all elements of networks and infrastructure every day, for businesses large and small. Let us help you evaluate your network for peak performance and security Brooklet Drive Houston, Texas Phone

3 Agility Managed Backup Services For the SMBs Backup Simplified For Modern Business Safina takes the complexity out of backups and changes recovery from an exhausting challenge to a simple reality. Meeting the needs of backup users, partners and an array of service providers alike, Safina is the choice for anyone looking to relax and rewind. Hybrid Cloud Backup - With Backups, Choice Is A Good Thing With Safina, you have the freedom to choose how you manage the diversity of server backups and workstation backups: via the cloud or a hybrid model. Safina cloud backup enables you to send your data to a hosted provider for fast, secure and simple online backup. Safina hybrid cloud backup enables you to set up an on premise NAS appliance, USB or disk as local storage. We call this "Local Speed Vault." With access to their data both on- and off-site, your customers can complete restores in minutes instead of hours. And you can manage everything from one central live monitoring view. Our automatic re-connect technology ensures backups won't be sabotaged by a spotty Internet connection, which gives your customers peace of mind. Protect Your Data No Matter What The Challenge Compliancy For Backups The Health Insurance Portability and Accountability Act of 1996 (HIPAA) doesn't just apply to hospitals and doctors' offices, but can come into play with anyone even tangentially involved in health care. Backup is one of the most important areas to protect as this is where the crown jewels such as patient data are housed. IASO secure backup solutions helps customers, service providers and channel partner comply with HIPAA, PCI, FERC and others through strong encryption, and the fact that the customer holds the private encryption keys so the data cannot be altered by an outside party. Cross-Platform Integration - Integration Comes Standard Server plug-ins come in many variations. IASO seamlessly integrates with Windows, Linux and OS X platforms, as well as Microsoft Exchange, SharePoint, SQL Server, MySQL and Oracle. For backup of virtual machines, we support Hyper-V and VMware. When you are looking for a single sign-on platform and easy provisioning, our API plugs in to Parallels. For PSA integrations, we connect with Autotask and ConnectWise. All of this is within just one solution - and it's all free. Ensuring business continuity requires you to have a fast and proven disaster recovery process in place. It is vital. Safina offers you options: Bare Metal Recovery simplifies and reduces the recovery time for physical Windows systems; and Virtual Disaster Recovery automates a full system restore to Hyper-V or VMWare. Backups So Fast, Your Servers Can't Believe It Backing up 9,000 files per second requires a unique technology, one that's as fast as it is simple. That's why we use the True Delta technologies. Here, we only back up changes made to the data - not the full volume. This form of deep deduplication ensures you only do one full backup. You then back up on average less than 0.5% of the total data set. We combine these changes in cabinets so your bandwidth and CPU usage remains low. And if you want to save something forever, we offer free archiving. Storage So Secure, Even We Can't See It Safina provides world-class storage with around-the-clock security in our datacenters located on three continents. Our Datacenter certifications meet all requirements for HIPAA compliance and other legal and regulatory standards. Investing in your own infrastructure isn't necessary either; Safina is scalable and grows with your business. We also offer private encryption keys and don't allow data to leave its source country, so it's only accessible to you. Scalability Safina s data solutions can be scaled making additional storage as you need it. Fast or slow growth does not matter because it only takes a short time to increase your data storage space % Uptime Guarantee Data center availability is critical to efficient, safe and fast backup and recovery. In the case of IASO, we can guarantee % uptime. That means you can backup when you want to backup, and recover when you want to recover. This is because Safina chose Equinix as our data center partner, a leader in data center security and availability. Safina offers Disaster Recover as a Service (DRaaS) because the cloud will be ready to restore as soon as you need it. Foolproof Data Restores Many believe their data is protected just because it is backed up. Unfortunately this isn't always the case, especially if that backup is done to tape. Backup tape is far from foolproof. In fact, experts say that in 42% to 54% of all cases, backup tape ultimately fails. In the average data center backups only work around 85% of the time. Safina and hybrid cloud backup is the answer to these problems. With this approach, one backup tier is done to a local disk, a far more reliable approach than tape. A further backup tier is in the cloud, and this is carefully protected by the cloud provider. When it comes time to restore, there are now two options - the on-premises backup or the cloud. And even if the in-house disk is somehow destroyed, say by a fire, theft, major crash or natural disaster, the cloud still provides effective recovery. Restore Data That Really Matters Take the case of a company with 1TB of backup. In this case, some 80% of the backup data and application files are not critical to restoring key operations. Here you can ignore that data for the time being, and restore the 20% that really matters. For instance, Microsoft Exchange and the mail store may take up only 10% of the backup space, but is the app most critical to getting back to business. Safina can fine tune this storage process, choosing to first restore a group of files or a directory, even going down as small a single file Brooklet Drive Houston, Texas Phone

4 Your company s infrastructure is a crucial element to its success; requiring regular care to perform at an optimal level. As your IT specialist, Safina Technologies monitors the overall health of your network daily, ensuring your technology maintains its best condition possible. By proactively maintaining your system, our specialists are able to create an agile environment pinpointing issues before they surface, preventing your company from often expensive downtime and other complications and security issues. Simplify IT and Network Management Agility Managed Desktop/Endpoint Services Enterprise Quality Managed Services Day to Day Administration and Management of Network Infrastructure and workstations Monitored network performance and issue remediation Security and Operating System Patches scheduled for remote installation Data Protection for scheduled backup and data restoration Anti-virus protection professionally automated and monitored Hardware repair for warranty replacement and on-site repair New user provisioning Wireless, LAN, and WAN connectivity support and maintenance support and maintenance Access to Safina Technologies 24/7 Network Operation Center for technical support Planning/Budgeting with a virtual CIO Network Health Reporting IT policy review and reports about network performance We provide a complete solution for supporting and managing the overall health of each computer in your company. We offer support plans that help ensure that your computers are functioning properly, protected, and secure against technology threats and disasters. Computers are in your office to help you run more efficiently and Safina Technologies ensures that this is possible every day of the year. Note: Agility Managed Services requires a minimum of five (5) End Points per client location and it must meet a minimum level of standards As a valued partner we work with your staff to identify new and exciting technologies that can be integrated into your business operations to establish a competitive edge, increased operational efficiency and productivity, and improved employee morale and customer satisfaction. (832)

5 Agility Managed Server Services Enterprise Quality Managed Services The nucleus of your business network is without a doubt your servers. They house critical applications, databases, and functionality. Your servers are mission-critical for the overall success of your business and health of your network. Safina Technologies understands how vital your server environment is to the life of your business; that is why we deploy the most technologically advanced tools to help us monitor the most critical aspects of your server environment and managed the performance of your servers on-demand and in real-time. Safina Technologies will guide you through best practices for backup and disaster recovery based on Microsoft s Operational and Solutions FRAMWORKS, Cisco s Safe ARCHITECTURES and CERT s OctaveS and Octave Allegro ARCHITECTURES. In the unlikely event of any unforeseen disasters your business will be prepared to ensure business continuity and functionality while avoiding costly and unnecessary downtime Brooklet Drive Phone Houston, Texas 77099

6 Agility Threat Management Services Enterprise Quality Firewall Appliance Safina Technologies offers cutting-edge Unified Threat Management (UTM) as part of Agility Managed Service Bundles. Unified Threat Management (UTM) solutions offer a comprehensive array of network security technologies that go far beyond Next Generation Firewall (NGFW) functionality. UTM solutions provide a hardened firewall, intrusion prevention system (IPS), gateway antivirus, Web content security, security, and data loss prevention (DLP). Most importantly, UTM vendors have successfully updated their products to include NGFW functionality, such as applicationaware and user-aware controls. Utilizing the industry-proven WatchGuard threat management platform, Safina integrates best-of-breed security technologies from pure-play vendor partners such as Websense, Kaspersky, AVG, TrendMicro, and Sophos. This partner-centric strategy allows Safina to offer best-of-breed protection and value to its customers with flexibility and added functionality. WatchGuard network security solutions are designed to work as an integrated unit, but can also be deployed as point solutions if necessary for certain business segments, network environments, or other use cases. You Can't Go Wrong The Best of both worlds Cutting Edge Security Appliances without the worry of Asset Management. Licensing, Renewals, Hardware EOL upgrades, and Support included High-performance security at enterprise speed A security device that sits at the edge of your network with the performance to handle edge traffic with granular and targeted feature you want Best-in-class security, all-in-one efficiency Our UTM is hands-down the industry s highest performing, all-in-one network security platform 9916 Brooklet Drive Phone Houston, Texas 77099