Literacy. September 2012 Dana Leaman and Jim Smitty Smith NCSL International
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1 Literacy September 2012 Dana Leaman and Jim Smitty Smith NCSL International
2 Learning Objectives You will be able to: RECOGNIZE potential performance increases and cost benefits of structured measurement process evaluation and Standard compliance UNDERSTAND the relationship and variety of Regional, National, and Partnered measurement establishments and signatories; UNDERSTAND how to maximize the relationship between Assessors and Test Management RECOGNIZE the differences between key industry groups such as NCSLI & national metrology institutes (NMIs), accreditation bodies, and other various calibration suppliers; VISUALIZE traceability via the NCSLI Poster; FAMILIARIZE yourself with key terms, their accepted & referenced definitions and some of the misconceptions. (compliance, compliant calibration, accredited lab vs. accredited calibrations, etc.) 2
3 Tester Engineering Management: Various Roles Key Competitive Advantage Customer Assurance Safety Performance Cost Effectiveness, impact to Customer profit Product Assurance Liability Product Cost Multiplier Reduction or elimination of profit Company Success Assurance If we under-perform, we jeopardize the success of our Companies 3
4 Testers and Process Assurance Internal Procedures & Processes Contractual Requirements SOW (Statements of Work) Documentary Standards (ASTM, ASME, ISO etc.) Compliance requirements Accreditation requirements National & International Standards, e.g. AS9100 (Aerospace Quality) ISO (International, Test & Calibration labs) Input: Investment Costs, Process revision, awareness Output: Efficiency, Customer Loyalty and positive ROI 4
5 Drowning in Alphabet Soup? Acronym List 5
6 Let s Start With Basics. BIPM International Bureau of Weights and Measures NMI National Metrology Institute (Category) NIST National Institute of Standards and Technology (USA) ILAC International Laboratory Accreditation Cooperation (Cooperative of Recognition) NCSLI - National Conference of Standards Laboratories international (professional organization) VIM International Vocabulary of Metrology (reference material) 6
7 Examples of Resources VIM SI Brochure NIST SP 330 NIST SP 811 NIST How to Measure Pubs Beginners Guide to Uncertainty in Measurement Guide to Management Review Guide to Internal Auditing And many others see the reference file on your CD 7
8 Global Measurement Infrastructure Realization of the SI to each Country or Economy The key link in Commerce, Industry, Manufacturing and Test: XYZ must = XYZ Photo courtesy of BIPM Copyright Robert Rathe Copyright Robert Rathe 8
9 The Metre Convention & Structure 1875; Signed by representatives of 17 nations Established a permanent organizational structure for member governments to act in common accord on all matters relating to units of measurement Intergovernmental organization Under authority of the CGPM and the supervision of the CIPM World Matters increasing accuracy, range and diversity as well as needs associated with the demonstration of equivalence between national measurement standards 9
10 Essential Elements of Traceability Unbroken chain of comparisons Measurement uncertainty element and capture The Documentation Trail Competence to perform Realization of SI Units to specific parameter Periodic recalibration (Certification and Risk reduction through closed end analysis) Unlike a qualification test a calibration is like a set of bookends by closing the loop reduces data error risks (FYI; rarely applied 100% due to usage variables) 10
11 11
12 The NMI Sandbox Regional Metrology Organizations EURAMET COOMET APMP SIM AFRIMETS RMOs: SIM Inter-American Metrology System EURAMET European Association of National Metrology Institutes APMP Asia Pacific Metrology Program COOMET Euro-Asian Cooperation of National Metrological Institutions AFRIMETS Intra-Africa Metrology System
13 The Accreditation Sandbox Regional Cooperation Bodies ILAC EA APLAC IAAC SADCA ILAC EA APLAC IAAC SADCA International Laboratory Accreditation Cooperation European Accreditation Cooperation Asia Pacific Laboratory Accreditation Cooperation InterAmerican Accreditation Cooperation Southern African Development Community Accreditation
14 Accreditation Bodies (US Signatory ABs) Testing and Calibration A2LA NVLAP IAS ACLASS LAB PJLA Testing Only ASCLAD/LAB AIHA FQS 14
15 Who gets accredited? Testing Laboratories Manufacturers Gaming Voter Systems Food Safety Materials Test Fastners Mfgs. Information Technology Environmental & Systems Labs.others Calibration Laboratories Dimensional Electrical Mechanical Thermodynamics Optical Large Article Optics Field Services Utilities and Nuclear Power Support.others 15
16 Laboratory Scope of Accreditation Document detailing the technical measurement capability of the accredited laboratory Normally published on the accrediting body s website Revision/Renewal - Accreditation process/period 16
17 Assessment ROI Assessor (External) is a SME and a consultant No Findings are a red-flag, what did you pay for? Manager focus on zero findings is reverse of maximizing your investment and potential savings Outside eyes and a process improver ; unbiased, emotionally unattached to process Self assessment, breaking the trail to prepare for increased success Using your Metrology provider as internal consultants Technical Oversight Quality Oversight Efficiency Review 17
18 What Questions do you have?? 18
19 Additional Information 19
20 ISO/IEC General requirements standard Used for assessment of both testing and calibration laboratories Section 4 Management Requirements Section 5 Technical Requirements 20
21 Common Areas of Concern in Section 4 Document Control (4.3) Contract Review (4.4) Corrective Action (4.11) Preventive Action (4.12) Internal Audit (4.14) vs. Management Review (4.15) 21
22 Common Areas of Concern in Section 5 Procedures (5.4) Traceability (5.6) Calibration reports (5.10) 22
23 What is an accredited calibration? Compliant certificate Accredited certificate Z540.3 Compliant certificate Endorsed accredited certificate 23
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