Health Information Privacy Education in Healthcare Organizations
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1 Health Information Privacy Education in Healthcare Organizations Standards and Guidance from ISO/TC215 Health Informatics Deborah K. Green, MBA, RHIA EVP/Chief Innovation and Global Services Officer American Health Information Management Association
2 Learning Objectives Participants will become aware of resources for standards on healthcare privacy protection and healthcare privacy training Participants will increase awareness of workforce roles in protecting privacy and resources for workforce training Participants will gain awareness of the benefits of use of standards for training in privacy practices
3 Presentation Outline Objectives Context of Privacy & Security Information Governance Overview of Technical Report from ISO/TC215 Understanding Information Privacy in Healthcare Information Privacy in Healthcare Privacy Concerns Organizations Privacy Protection Programs Information Privacy Education in Healthcare Example Content Modules Instructional Methods, Delivery Mechanisms and Evaluation ISO Standards on Privacy Protection Additional Resources
4 Is there an entity that develops and governs standards worldwide? ISO International Organization for Standardization Worldwide federation of national standards bodies Standards work carried out through Technical Committees (TCs) 4
5 ISO TC/215 US National Standards body is ANSI, American National Standards Institute Health Informatics Standards ISO/TC215 is led by United States AHIMA has served as the ANSI Designated Secretariat to ISO/TC 215, Health Informatics Standards since 2011 In that role AHIMA also administers the US Technical Advisory Group (USTAG) to ISO/TC215
6 ISO/TC215 Developed and Released ISO TR/18638 ISO/TR Health Informatics - Guidance on health information privacy education in healthcare organizations. This guidance is based on ISO/TC215 Standards on Privacy Protection.
7 Understanding Information Privacy in Healthcare Information Privacy in Healthcare Personal health information and privacy Patient s rights on personal health information privacy Privacy Concerns in the digital age
8 Understanding Information Privacy in Healthcare Organization s Privacy Protection Program Policies and practices to protect health information Roles of workforce in protecting information privacy Patient s education in protecting information privacy
9 Information Privacy Education in Healthcare General Concepts Target Audience of the Privacy Education Competencies, Educational Objectives and Content
10 Examples of Content Modules Introduction to information privacy, confidentiality, and security in healthcare International guidelines and principles for privacy protection National legislation, regulation and policies for privacy protection Administrative policies for privacy protection Technical and physical safeguards for protecting privacy
11 Instruction and Methods Instructors Instructional methods and delivery mechanisms Delivering training Orientation and on-boarding Continuing education Education of patients Evaluation Methods
12 Annexes A E A ISO/TC215 Health Informatics: List of standards on privacy protection B - Setting of Learning Objectives C - Level of learning objectives (awareness levels) by topic and role D - Educational Methods E - Use of Quizzes & Example
13 Privacy & Security within An IG Framework The 10 Organizational Competencies of AHIMA s Information Governance Adoption Model for HealthCare (IGAM) 2015
14 US HHS Information Governance is Imperative US-Health & Human Services (HHS) Taskforce on Cybersecurity - #1 Imperative: Cybersecurity must be a component of and supported by Organization s Information Governance Program 2015
15 Data Breaches around the Globe Study Ponemon Institute 2017 Study Per 2017 Cost of Data Breach Study ME 2 nd in total compromised records 33,125 (above US, behind India) Global average 24,089 ME 2 nd in total costs of breaches (behind US) 4 year total ave cost (US$) $4.12M 2017 total cost (US$) $4.94M
16 Discussion: Will awareness of Privacy Protection standards and guidance help you deal with privacy protection challenges in your organization?
17 Thank You!
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