SUMMIT Availability Management DATA SHEET

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1 SUMMIT Availability Management DATA SHEET SUMMIT, Symphony SUMMIT, the Symphony SUMMIT logo, and all other Symphony SUMMIT product, brand or service names are registered trademarks or trademarks of Symphony SUMMIT, Inc Symphony SUMMIT, Inc. All rights reserved.

2 Availability Management Large enterprises and service providers are constantly seeking ways to manage their IT infrastructure and services. Intended to improve the availability and functionality of IT services, Availability Management ensures that the infrastructure and processes are aligned with the SLAs. SUMMIT Availability Management is an ITIL 2011 certified module, designed to collect and monitor availability and performance data across an entire enterprise. It proactively monitors and manages alarms, performance, and SLAs across dynamic and complex deployments. Available either on demand (SaaS) or onpremises, it enables enterprises to start realizing their business value in minutes. Network Monitoring SUMMIT Network Monitoring combines network activity and monitoring into one centralized tool that enables the IT team to proactively monitor, validate, and troubleshoot all network activity within the enterprise. Key Features Multi-tenant architecture Agent-based and agent-less discovery of assets Trigger-based robotic led self-healing and assistance Provides insights into application performance and availability with environment parameter monitoring from an end-user perspective Discovers and maps relationships between infrastructure components and applications Tracks SLAs and objectives for IT infrastructure and applications Integration with other ITIL modules like CMDB, Change Management, Incident Management, Problem Management, SLA Management, and Capacity Management This innovative approach enables a comprehensive view of all internal activities and offers a notification of incidents whether they are related to IT security or network usage. Subsequently, when investigating incidents, the built-in relational database contains all the information required to easily troubleshoot, drill-down, and resolve network events.

3 Server Monitoring Businesses rely on websites, s, servers, and networks. Downtime and poor performance can paralyze critical business operations. The most effective way to prevent a minor problem from escalating into a major crisis is with a 24/7 monitoring solution that s easy to set up and use. The SUMMIT Server Monitoring module is a powerful and intuitive server monitoring solution that enables the real-time monitoring of web servers, servers, database servers, file servers, and more.

4 Event Management The IT infrastructure generates a huge amount of logs every day. These machine-generated logs carry vital information that can provide powerful insights and network security intelligence into user behaviors, network anomalies, system downtimes, etc. However, the task of analyzing these event logs can be both time consuming and painful if done manually. The SUMMIT Event Management module provides the most cost-effective IT Security Information Management (SIM) solution that assists with this monumental task, by automatically and centrally monitoring and managing event logs. It also supports a wide range of event types generated from various devices.

5 Core Benefits Realize fast time to value and optimize operational efficiency with streamlined deployment, ease of use, unified administration, and more. Leverage a single platform with an extensible architecture that can help to monitor every device and service that matter to the business. Harness intuitive and sophisticated visualization and reporting that helps boost service levels through accelerated problem resolution and proactive issue prevention SUMMIT ( ) summit.sales@symphonysummit.com Symphony SUMMIT, Inc. All rights reserved.