Peter J. Buerling Director, Records & Information Compliance. ReliabilityFirst Workshop April 15, 2016

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1 Peter J. Buerling Director, Records & Information Compliance April 15, 2016

2 Opening Comments Presentation Topic Disclaimer Presentation Support Introductions Mark Koziel Consultant, CIP Compliance Don Morrison Manager, Asset Operations 2

3 FirstEnergy Facts at a Glance Headquartered in Akron, Ohio Among the largest investor-owned electric systems in the U.S. 6 million customers More than $52 billion in assets $15 billion in annual revenues 15,800 employees All data as of Dec. 31,

4 FE Service Territories 10 Operating Companies Ohio Edison The Illuminating Company Toledo Edison Penn Power Met-Ed Penelec Jersey Central Power & Light West Penn Power MonPower Potomac Edison Potomac Edison VA Transmission Zone 4

5 FE Transmission System FirstEnergy s transmission systems are located in the PJM region. PJM is the Regional Transmission Organization (RTO) and is the registered TOP, RC and BA FirstEnergy transmission systems are operated within the ReliabilityFirst (RF) Regional Reliability Organization territory All-time coincident peak load: FirstEnergy reached 35,346 MW on July 21, 2011 Voltage Levels Miles 765 kv *N/A 500 kv 1, kv 1, kv 1, kv 7, kv 1,904 * FEU has one 765 kv transformer tie into the AEP 765kV system 5

6 FirstEnergy Diverse Generating Sources Overview Supercritical Coal 8,072 MW Subcritical Coal 1,334 Fully Regulated Nuclear 4,048 Partially Regulated Map excludes 99 MW of wind output in IL * Includes generation from nominal gas/oil units not shown on map Updated as of Feb. 16, % 8% 24% 11% 9% Gas/Oil 1,592 Renewable 1,906 Hydro 1,410 Wind 476 Solar 20 Total 16,952 MW ** * 6

7 Compliance Ownership and Oversight Executive Reliability Steering Committee Compliance Oversight FERC Compliance Contact to External Regulatory Groups Compliance Ownership Operations Leadership Business Units Review of Standards Develop & Communicate Compliance Policies Facilitate Compliance Process Development Independent Audit Controls & Measures FERC Compliance Responsible for independent oversight of compliance with NERC Reliability Standards Business Units Responsible for compliance with NERC Reliability Standards via process, procedures, training, etc. Compliance Champion Contact /liaison with FERC Compliance and responsible to assist business units in managing and providing BU oversight for all NERC applicable Reliability Standards Compliance Champions Follow Compliance Policies & Programs Develop BU Supporting Processes & Procedures Conduct BU Training & Testing Collect and Retain BU Documents & Reports Coordinate Site and Master CIP List 7

8 Executive Reliability Steering Committee Fossil/ Generation IT Infrastructure Corporate Security FirstEnergy Utilities FirstEnergy Utilities Vice President Transmission Internal Auditing Executive Director Internal Auditing Information Technology Vice President IT Operation Senior Vice President Corporate Services & Chief Information Officer FERC Compliance Vice President Compliance and Regulated Services & Chief FERC Compliance Officer Enterprise-Wide Risk Management Vice President Corporate Risk & Chief Risk Officer FENOC (Nuclear) Senior Vice President Fleet Engineering Generation Vice President Fuel and Unit Dispatch Fossil Operations Vice President Fossil Fleet Operations Legal Associate General Counsel 8

9 Compliance History FirstEnergy has a single CIP Compliance Program All business units roll up to an overall corporate program Single CIP senior manager for FirstEnergy Common programs Use shared procedures across enterprise. Audit 2010 First CIP audit Audit 2012 Merged programs with Allegheny 18 registered entities Audit registered entities 9

10 Project Plan for Implementing CIPv5 Implementation was divided into 3 phases Phase I BES Cyber System Identification and Project Planning Phase II High and Medium Impact BES Cyber Systems Phase III Low Impact BES Cyber Systems Goal: Be compliant with Version 5 by Dec. 31, 2015 High and Medium BES Cyber Systems Shakedown: Jan. 1 March 31, 2016 (June 30, 2016) January 1, 2014 June 30, 2014 December 31, 2015 June 30, 2016 September 31, 2018 Phase I Phase II Shakedown Phase III 10

11 Project Team Core Team Executive Reliability Steering Committee ERSC Peter Buerling Project Manager Legal Internal Auditing Project Planning Consultant Consultant Project Planner IT Compliance CIP Compliance IT Operations Energy Delivery Planning & Protection FES Dispatch Cyber Security Transmission Physical Security Generation Track Lead Track Lead Track Lead Track Lead Track Lead Track Lead Track Lead Track Lead Track Lead 11

12 Challenges Identifying BES cyber systems Developed a methodology Top-down approach Unifying business units Maintaining a corporate approach Different architectures Mergers Outdated device inventories for new in-scope devices System switchovers Manual systems Concept of external routable connectivity 12

13 Challenges Working around outages Lead time for nuclear units Coordination with other utilities Implementation of CIP v6 Timing Lessons Learned, FAQs & pilot unreliable resources Timing Information Retraction approved vs. unapproved 13

14 CIP Version 5 Landscape As of Dec. 31, high-impact BES cyber systems 119 medium-impact BES cyber systems 895 low-impact assets with low-impact BES cyber systems 14

15 FE Transition Plan NERC provided a flexible enforcement approach for entities to start complying with some or all of V5 requirements while maintaining compliance with V3 requirements Only V3 CIP Cyber Assets and V3 requirements are subject to enforcement during the transition period Compliance with mostly compatible V5 requirement = V3 requirement compliance Transition Period Start Date Feb. 6, 2014 (FERC approves V5 standards) End Date July 1, 2016 (Medium- and high-impact BES cyber systems) 15

16 FE Transition Plan FE developed customized guidelines based on the NERC Transition Plan and other applicable regulatory documents. Implementation plans for V5 and V6 standards Lessons learned, FAQs, and informal regulatory guidance FAQ section provided guidance for specific internal scenarios that arose during transition Compliance with specific V3 annual requirements Initial versions encouraged early compliance with some V5 standards for new devices entering CIP program This piece meal compliance transition approach proved impractical FE transitioned to compliance with all CIP V5 Standards shortly before 12/31/

17 Maintaining Compliance During Transition Maintain a good compliance culture during transition BUs identify compliance concerns with new CIP V5 processes/procedures and notify FE Compliance FE Compliance forwards compliance concerns to PV Review Board when appropriate PV Review Board evaluates issues against both CIP V3 and V5 standard requirements BUs need to be able to identify V3 CIP Cyber Assets throughout the Transition Period Compliance issues associated with BES cyber assets that are not V3 critical cyber assets will result in no self-report Cause evaluations and corrective actions may be appropriate 17

18 IT Operations Leadership Managers engaged at PMO (provide resources, tear-down issues) Directors engaged at steering committee Leverage CIP v3 Work Control centers Partnering with transmission for substations Establishing ownership of device types Device replacement Implementation of Tripwire Baseline library Connected to more than 1,300 devices nightly to detect configuration changes 18

19 IT Operations Implementation of Intrusion Detection Systems and software (18 sites) Training Delta training for seasoned CIP v3 veterans Complete training for rookies More than 500 FE personnel and contractors participated in 1 or more of 15 modules. 19

20 Transmission FE Transmission start point no CIPv3 assets (devices) CIPv5 Transmission Environment >800 BES locations Filtered down to ~ 80 locations to evaluate individual assets Barcoded >20,000 assets (equipment, relays, meters, etc..) Information correlated for ~ 2,000 programmable CIPv5 devices/~ 190 makes/models through review of barcoding data, asset database, bill of materials, construction prints Developed nearly 200 Security Baseline Documents Security configurations Password strategy 20

21 Transmission (Continued) Mobilized Tiger Teams August-December, 2015 Team of best technicians and commissioning engineers for each of 10 Operating Companies CIPv5 assets tracked in separate database Processes manually supported 21

22 Transmission (Continued) Existing CIPv5 Sustainment New Organization created CIP Compliance Implementation Asset Tools Asset Operations Tight integrations with Design/Project Management/Commissioning for new installations Weekly Change Control Meetings with all parties for all field activities Field Training followed up with continued remote training Processes manual with incremental automation/efficiencies to existing 2015 procedures 22

23 Transmission (Continued) Future Improvements Tools Multi-year focus on data integrity across entire footprint Upgrades to Asset Inventory system Upgrades to remote connectivity tool and field assets Purchase and installation a comprehensive Operational Technology Configuration Management (OTCM) tool for all configurable devices within a substation including electromechanical 23

24 Transmission (Continued) Future Improvements Processes All new devices implemented with upgraded security parameters/passwords Limiting new makes/models Upgrade security and passwords of existing devices at maintenance cycles Data Governance Project (10 Applications/60 Attributes) 24

25 Generation Cyber system configuration determined compliance approach Corporate Methodology used to define system rating Medium-impact cyber systems were analyzed to determine if they could be reconfigured/split to be low-impact cyber system In-depth vendor studies used to further determine feasibility of conversion to low impact Approximately 2-year-long effort for analysis, design and implementation Some medium-impact cyber systems were left as medium impact 25

26 Generation Implementation of Plans All control work had detailed implementation plans jointly developed between plants and vendors to reduce outage duration Pre staged equipment and wiring Plant medium-impact cyber systems used corporate compliance program to achieve compliance. Plant cyber security representative (PCSR) position Key person during implementation of all compliance efforts Has general knowledge of the CIP Standards as they relate to plant equipment Has detailed knowledge of plant cyber systems Key person in change control process at plant 26

27 Corporate 27

28 Phase III Low Impact BES Cyber Systems Leverage project and governance structure put in place for Phases I and II Stood up strategy team for LEAP/LERC Stood up strategy team for transient cyber assets and removable media Build out project plan Tabletop exercise of connectivity prior to field visits 28

29 Controls Currently 217 controls have been identified for CIP v5 29

30 Compliance Concern Process 30

31 31

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