CLOUD TECHNOLOGY MANAGED ISP

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Lewis Tucker
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1 CLOUD TECHNOLOGY MANAGED ISP

ABOUT ACCLIVIS THE ACCLIVIS DIFFERENCE Acclivis Technologies and Solutions is a trusted advisor and leading enterprise cloud provider in Asia Pacific.

2 ABOUT ACCLIVIS THE ACCLIVIS DIFFERENCE Acclivis Technologies and Solutions is a trusted advisor and leading enterprise cloud provider in Asia Pacific. We are committed to delivering business agility and holistic cloud economics to our clients and we offer a comprehensive range of end-to-end cloud solutions to clients in both the private and public sectors. Founded by a team of highly experienced IT professionals, we have offices spread across Asia. Together with a network of partners, our presence and service coverage extend throughout the Asia Pacific region. Our technology and business expertise, backed by our delivery capabilities, world-class facilities and exclusive partnerships, truly distinguish Acclivis from other cloud and enterprise IT providers in the industry. VISION To Power Asia s with a comprehensive cloud ecosystem that drives sustainable growth and performance for our clients. MISSION To provide innovative cloud solutions, technology and managed services to enterprises through a robust ecosystem that adds value to all stakeholders. With close to a decade serving enterprises across multiple industries and having delivered over 500 successful projects across the region, Acclivis is the IT partner of choice for organisations who are ready to capture the next stage of growth. Forward-thinking CIOs understand the need to embark on the cloud adoption journey but the path is often mired with uncertainty and uneven results. At Acclivis, we deliver on our promise of helping customers maximize the benefit of cloud adoption by providing a complete suite of IT and Communications solutions. This unique combination of best-in-class technology, heterogeneous and enterprise Internet connectivity allows Acclivis customers to respond quickly to business demands and, at the same time, enjoy immediate cost savings. Mission-critical applications that run on the cloud need infrastructure that is built on strong and resilient foundation that is secure, scalable and highly accessible. Acclivis delivers all this and more. Combined with Managed Services, customers obtain peace of mind knowing where their data is residing and are assured of the highest level of security. TECHNOLOGY - SYSTEM INTEGRATION Dedicated Private Commercial Government Power MANAGED CLOUD SERVICES MANAGED ISP PACIFIC INTERNET An Acclivis company DRaaS 1. Technology Expertise From virtualisation to hyper-converged infrastructure, Acclivis Project Managers, Architects and Engineers are certified and equipped with decades of experience to deliver successful projects 2. Heterogeneous Environment With 5 Pillars, including Power which specialises in IBM AIX and AS/400 platform, businesses will be able to find a cloud pillar to match their environment and accelerate their growth 3. Managed Services Governed by ITIL Framework Acclivis has in place the methodology where people, process and technology come together to ensure customers systems stay up and running 24/7 4. Carrier Neutral ISP for Best Connectivity With Pacific Internet, customers are assured of low-latency and high-bandwidth connectivity so that cloud workloads are always secured and accessible 5. Regional Presence to Facilitate Customers Growth With data centres and offices across South East Asia and Hong Kong, customers know, with Acclivis, they have a partner to drive regional expansion and beyond 6. Combined strength of Technology, and Managed ISP services deliver end-to-end ICT solution

CLOUD Powering the Asia CLOUD The team at Acclivis has fulfilled their promise of consultation, delivery, support, and do so with speed and quality.

3 CLOUD Powering the Asia CLOUD The team at Acclivis has fulfilled their promise of consultation, delivery, support, and do so with speed and quality. Establishing International Private Line and China Telecom connectivity between Singapore and Hong Kong for a Global Fintech Company Acclivis is the leading enterprise cloud provider in Asia with the unique five cloud pillars, each catering to different IT environment. Each cloud pillar addresses a specific need, ranging from shared resources in the form of Commercial to dedicated cloud farms for enterprise customers. Aligning IT closely with executive strategy, Acclivis cloud pillars include Disaster Recovery-as-a Service so that customers are assured of business continuity and resiliency in the event of any crisis. FIVE CLOUD PILLARS Dedicated Private With our dedicated private cloud, you get the highest level of security and privacy, all tailored to your specific needs. High privacy, security and control: distinct pool of resources with dedicated leased lines with applications accessible and fully tailored for one organization Cost and energy efficiency: efficient use of computing resources, without compromising to the ability to respond quickly to computing needs on-demand Improved reliability and cloud bursting: dynamically increase computing resources to meet spikes in demand with resilient infrastructure Commercial With flexibility, power and transparency, Commercial drives business agility and performance with resource-efficient solutions. Commercial cloud gives you multiple customizable options and charged by month or year. Tap into the massive power of cloud computing with customizable configuration for your servers, computing cores, RAM and storage. Flexibility: configure your cloud to your specific needs with options for pricing, storage and tenancy Performance: ensure your hardware supports and boosts your software with configurations for computing cores, RAM and storage Transparency: visibility into key metrics such as server location, storage schema and cost of operations for peace of mind Government Compliant with SS:548 Multi-tier Security (MTCS) and Government IM8 policies, we hold the ISO9001 certification for Quality Management System (QMS) and the IDA-1242 Bulk Tender making us fully compliant with Government data sovereignty requirements. Dedicated resource: awarded the IDA-1242 Bulk Tender for government bodies Compliance: adheres to SS:548 multi-tier Security (MCTS) and Government IM 8 policies and Government data sovereignty and security requirements Quality: awarded ISO9001 certification for Quality Management System Power The first-ever Power in Asia specializing in IBM Power Systems AIX and OS400. Power cloud delivers immediate savings to customers, while keeping all of the computing prowess. Managed by IBM-certified experts, QuickEDD HA provides cost-effective data replication over IBM I environment and reduces back-up bandwidth by 50-99%. Specialized: first-ever AIX and OS400-centric cloud supporting global customers Dedicated expertise: systems are managed by IBMcertified experts Resource-efficient: cost effective data replication over IBM I environment that reduces back-up bandwidth by 50% to 90% Disaster Recovery-as-a-Service Expect the unexpected be prepared to respond quickly to disasters with fully-equipped facilities and ensure seamless business and IT continuity. With our SS507-certified Disaster Recovery-as-a-Service, we ensure not only IT, but also business continuity with our dedicated Work Area Recovery facility. With many successful exercises conducted annually, you can be sure we ve got your back when things get rough. Certified expertise: SS507 certified for disaster recovery services Support: business and IT continuity consultancy to ensure strong back-up plans in place Facilities: supports over 240-seat Work Area Recovery Acclivis and Equinix Inc have joined hands to set up the Equinix-Acclivis Business Resiliency Centre to provide both technical and business continuity services. Customers will now get comprehensive, end-to-end hosting and multi-cloud connectivity from Day One. Acclivis cloud pillars, together with managed cloud services, deliver the freedom of choice, flexibility and value along with the highest level of security that is expected of an enterprise-class cloud provider.

GLOBAL STANDARD Uptime institute-certified Tier-III Data Centre ISO27001 compliant Data Centre Engineers STATE OF THE ART OPERATING CENTRE Local support 24/7 monitoring services Helpdesk and

Powerful IT management tools such as SolarWinds, ManageEngine and OPCentral Certified engineers on technology platforms People, Process and technology Fast and reliable data replication.

4 GLOBAL STANDARD Uptime institute-certified Tier-III Data Centre ISO27001 compliant Data Centre Engineers STATE OF THE ART OPERATING CENTRE Local support 24/7 monitoring services Helpdesk and Technical Support NOC Professional Engineers All based on ITIL-certified Framework PEOPLE, PROCESS, TECHNOLOGY Helpdesk services and response management process matches customer s business workflow Powerful IT management tools such as SolarWinds, ManageEngine and OPCentral Certified engineers on technology platforms People, Process and technology Fast and reliable data replication. Strong infrastructure and processes in place for us to engage. Global Financial Services Company Acclivis datacentres adhere to global standards of both physical and IT security so that customers data stay secure always. Our 24/7 Network Operating Centre is a world-class facility that monitors, troubleshoots, and supports customers infrastructure round the clock. Manned by highly qualified NOC engineers, customers are assured that their daily opera tions are well taken care of. We use the ITIL Framework to ensure our Helpdesk services and response management process meets customer s business workflow. We use powerful IT management tools as such SolarWinds, ManageEngine. Our people are trained and certified on the various technology platform to ensure you get expert help when you need it. MANAGED CLOUD SERVICES We know the move to is the just the first step to realizing the benefits of adopting cloud technology; the challenge arises on managing the cloud thereafter. As such, Acclivis has in place a methodology where people, process and technology come together to ensure customers systems stay up and running smoothly 24/7.

5 TECHNOLOGY Enterprises stay ahead of the competition by ensuring technology scale in tandem with business demands. Acclivis Consultants, Project Managers, Service Delivery Managers and Engineers, spanning across the region, help customers achieve business flexibility by ensuring a smooth transition from on-prem to cloud platforms. Teams of certified engineers, many with over a decade of experience, work closely with customers to set up cloud infrastructure, develop security strategy, migrate workloads and manage the cloud. Thus enabling customers to drive high business outcomes while keeping IT operating expense low. OUR TECHNOLOGY OFFERINGS Virtualisation and Management Through a simplified software solution, we design, deploy and support virtualised architecture and technologies that allow physical resources to become manageable over the software layer, allowing you to track usage and automate the process of deploying a virtual machine (VM). Our services include: Routing and switching Wireless and mobility Data centre networking Network performance optimisation Very strong technical skills. High level of professionalism displayed by team members. Well done! Full virtualisation of infrastructure for compute and storage for Global Port Operator Enterprise Servers As a top-tier partner with leading vendors such as IBM, Lenovo, SimpliVity and more, we are able to design and deploy the full range of enterprise IT infrastructure and technologies spanning across Wintel, UNIX and Linux, including converged infrastructure. We build capabilities across the key technologies so that customers can always rely in Acclivis to provide the best consultation and solution. IBM System I / AS400 & QuickEDD Replication Tap on Acclivis niche expertise in IBM s top-range systems such as System I / AS400 to operate your most business critical applications with unparalleled resiliency and robustness. Paired perfectly with the QuickEDD software to perform instant replication between different sites, we distribute and deliver a fully integrated, world-class solution unmatched by any other vendors in Asia. Enterprise Network and Security We work with leading vendors such as Cisco and Checkpoint to design and deploy enterprise network and security solutions such as IP network, LAN, WAN, routers, switches and more, ensuring your network remains scalable, robust and secure even in the face of changing business environment and mounting security risk. Storage Management With the exponential growth of data globally, formulating a storage management strategy can be a daunting task. A well-thought strategy involves end-to-end integration of hardware, data management tools, and manageable policies. Acclivis has rich experience working with leading vendors including EMC and more, to deliver complete solutions that include customisation, integration, and migration of existing storage systems. Data Protection, Backup and Replication Partnering with trusted vendor such as Veritas and Symantec, we provide customised solutions toprotect enterprise data, including deploying technologies such as SSL, two-factor authentication and data encryption.

MANAGED ISP Managed Connectivity to Key Cities Across Asia Founded in 1991 as a pure internet access service provider, we are one of Asia s iconic ICT brands.

6 MANAGED ISP Managed Connectivity to Key Cities Across Asia Founded in 1991 as a pure internet access service provider, we are one of Asia s iconic ICT brands. As the first Internet Service Provider in Singapore and the first Singaporean company to list on NASDAQ, we are now part of Acclivis, a leading ICT provider in Asia Pacific. As a leading Internet Services Provider in the region, Pacific Internet delivers customer-centric, quality and innovative services that improve our customer s business and internet experience. Pacific Internet is a lean and nimble growth outfit that respond fast to customers needs. Our stable of offerings includes internet services, integrated network and carrier agnostic solutions. Together with Acclivis s suite of technology services, customers are assured of fast connectivity to the and reliable managed services to embark on their digital transformation. Why Choose Pacific Internet? Regional reach, local access With direct presence in Singapore, Thailand, Malaysia and Indonesia, we connect enterprise workloads, including, into a single virtual entity across Asia. In addition, our local teams on the ground ensure dedicated service and tailored solutions that meet local enterprise s needs. Carrier-neutral As we are carrier neutral, we do not lock in customers with a carrier s product offerings for bandwidth, giving our customers the flexibility to choose the best-of-breed solutions. What s more, companies get to benefit from the reliability of a carrier-neutral network when one carrier is down, you get to tap on the next optimal network to ensure the connectivity is always there. High speed and quality As an experienced service operator with direct peering relationships in different parts of Asia, we have the ability to deploy high speed, low latency connectivity for every business. Backed by our SLAs and redundant network uplink which is an industry benchmark, we provide up to 99.99% guaranteed internet uptime to ensure the highest service quality and predictable throughput across Asia. Customer-focused We have dedicated account managers that serve as a single point of contact throughout the region. Our local presence in key markets further ensure we provide the highest level of technical support to our customers. End-to-end solutions Along with our capabilities to provide dedicated network connectivity for businesses, we leverage on the strengths of our parent company, Acclivis, to be a one-stop Internet Service Provider in Asia. From Internet services to, Technology, Managed Internet and Managed Services, you only need one partner for a one-stop deployment, one unified bill and one integrated service. Technology Managed ISP Building on our strength from traditional IT systems integration business, Acclivis is the leading enterprise cloud provider and cloud services integrator in Asia Pacific. With our cloud pillars, clients have the agility, flexibility and control they need to drive business growth. Combined with our managed ISP business unit, connectivity to key financial hubs in Asia Pacific completes the entire IT ecosystem. Our suite of services help enterprises achieve even greater security, cost efficiency and scalability in their business operations. By choosing Acclivis, enterprised have the convenience of dealing with a single point of contact to adopt the full spectrum of cloud, technology and managed services. Acclivis has also achieved SS507 certification for disaster recovery services as well as ISO certification for information security management, adhering to stringent IT standards spelt out by the International Organisation for Standardisation (ISO) for compliance and regulation in the protection of internal and customer information assets.

7 Singapore - Regional HQ Acclivis Technologies and Solutions Pte Ltd 29 Tai Seng Avenue #05-01 Natural Cool Lifestyle Hub Singapore T F E enquiry@acclivis.com.sg W

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