Creating Value With GDPR

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1 Creating Value With GDPR Practical Steps 20 th February 2017 Jessica Douglas Executive Partner for GDPR, IBM UK & Ireland 2017 IBM UK & Ireland 2017 IBM UK & Ireland 1

2 Shifting human expectations 1990s IBM UK & Ireland 2

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7 The risks are known 2017 IBM UK & Ireland 7

8 Let s find the opportunities 2017 IBM UK & Ireland 8

9 Balancing rights and opportunities to create mutual value in the digital world 90% of UK people want more control over the data they choose to exchange with brands 1tn is the value of consumer data as an asset class by 2020 Transparen cy Objection & Interventio n Subject Access Request Rectificatio n & Erasure 80% of UK people see their personal data as their property that they should be able to trade 75% of UK people do not trust businesses with their data Consent Management Privacy Impact Assess Access Management Data Transfer Data Portability Breach Notific n World Economic Forum The DMA, Data Privacy: What The Consumer Really Thinks, 2015 McKinsey, Connected car, automotive value chain unbound 2016 Lansons Commuunications and Opinium Research IBM UK & Ireland 9

10 Balancing rights and opportunities to create mutual value in the digital world Transparency Consent Management Privacy Impact Assessment Objection & Intervention Access Management Subject Access Request Data Transfer Rectification & Erasure Data Portability Breach Notification A new forefront in innovating your customer and employee experience and strengthening the value of your brand 2017 IBM UK & Ireland 10

11 Show us how IBM s research and technology can help us operate the GDPR effectively post May 2018 Let s share practical insight to navigate the implementation challenges 2017 IBM UK & Ireland 11

12 Working sessions and demonstrations focusing on what you told us matters to you Building the value case for GDPR Implementation Challenges and Roadmap Serving Subject Rights - Access Request Managing Consent Risk and Compliance Advisor Understanding my data and getting value Breach Notification 2017 IBM UK & Ireland 12

13 How IBM will deliver value to your GDPR journey Accelerated & simplified delivery Extended business value Relevant experience With specialists in data, privacy and security as well as software and GDPR-specific assets Market leading Privacy, Security and Data related solutions aligned to GDPR - adaptable to your existing landscape, maximising re-use With Promontory we have a team with deep privacy experience and an intimate understanding of the GDPR Track record and expertise in complex delivery under regulatory scrutiny We will help you enhance the customer and employee experience to generate additional business value and continue to drive for the future A common challenge on these initiatives is turning a must do into something that demonstrates business value shaping Citizen Interaction Center solution Our research labs continue to produce next generation technology to support compliance and security initiatives Consent Engine, Watson RCA As one of the largest data processors, IBM is applying GDPR to our own business In recent years IBM has implemented US driven Data Privacy and Security standards across all of its businesses and is in the process of updating these to fullfil GDPR requirements. We re actively engaged and participating at the highest levels in GDPR compliance in the EU and UK and a core member of relevant industry bodies responding to GDPR GDPR Impact Assessment Offering 2017 IBM UK & Ireland 13

14 IBM s recent acquisition of Promontory contributes world class privacy expertise to complement existing depth in data, analytics and security Advisory and regulatory engagement focus Business change, implementation, managed services, tooling IBM UK & Ireland 14

15 2017 IBM UK & Ireland 15

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