Law Enforcement Solutions
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1 Law Enforcement Solutions
2 DISCOVER ALEN Delivering revolutionary, next-generation cloud solutions for law enforcement. We are a leading provider of cloud solutions for federal, state, and local law enforcement throughout the United States. Our goal is to provide agencies of all types and sizes with secure, affordable, and efficient solutions that utilize the latest technologies available today. When you team up with us, you will benefit from real-time data collaboration, faster data-driven decision making, and increased officer safety. Our superior technology combined with the most reliable network and customer service has made us the solution of choice for hundreds of law enforcement agencies.
3 WHO CAN BENEFIT ALEN Cloud Solutions are designed for a variety of entities. Airport Police Departments Campus Law Enforcement Conservation Law Enforcement Harbor Police Departments Military Law Enforcement Agencies Police Departments Private Security Services Railroad Law Enforcement Sheriffs Departments State Police/Highway Patrols Transit Authorities Tribal Law Enforcement
4 BENEFITS OF THE CLOUD ALEN offers its solutions as Software as a Service (SaaS) which provides major advantages over the traditional methods of purchasing and deploying on-site solutions. Zero infrastructure to purchase No yearly maintenance cost Flexible licensing Continual upgrades and added features 99.99% service availability Accessible from any location Real-time communication Robust File Storage & Backups Top-tier & redundant infrastructure
5 HIGHER PRODUCTIVITY, LOWER COSTS Higher productivity and lower costs are the main benefits of our solutions. Our solutions produce important results and help eliminate costs associated with poor operating procedures. Time Savings Faster filing and retrieval of information Fewer misfiles Higher staff efficiency and productivity Cost Savings Less frequent purchase of filing equipment and supplies Less likelihood of litigation losses resulting from lost documents Less likelihood of lost documents leading to unfavorable audit findings and penalties Less costly recovery of vital records Other Benefits Easier training of new personnel Expandability and flexibility to meet the needs of your agency Improved service to the community Protection of vital records Compliance with legal and audit retention requirements
6 SOLUTIONS & SERVICES We offer a wide variety of solutions. With our modular architecture you can choose one or several services that all work together. Data Sharing CAD RMS Standard Features: Access via internet web browser Single sign-on Multi-Factor Authentication Real-time information updates Administrative reporting User administration Audit logging FBI CJIS Compliant PCI DSS Compliant Vehicle Locator CJI/NCIC ecitation Instant Messaging
7 SOLUTION HIGHLIGHT COMPUTER AIDED DISPATCH A Solution for the First- First Responders. You are the dispatcher, the first-first responder, call taker, multi-tasker, and at times may have to deliver a baby over the phone. We know that information comes at you fast and we have developed a solution that can work with, not against you. Fast, intuitive, and easy to use, our solution can be deployed quickly to agencies of any size. Features: Multi-Location/Agency Dispatch Capability Administration, Supervisor, Dispatcher and Officer Roles Administrative Reports RMS Case Creation Real-Time updates/alerts between Dispatcher and Officer Radio-Log Management Audit Logging Manage Officer Presence Record associated Parties and Vehicles Custom Code Values Text-to-Speech & Live Read-Aloud to Officer
8 SOLUTION HIGHLIGHT RECORDS MANAGEMENT Fight Crime Not Paperwork ALEN provides a functional RMS that can help prevent, reduce and control crime, improve community policing and problem solving capabilities as well as improve operational efficiency and resource management. Instead of your officers logging into applications spread out over several systems, using our cloud platform allows for centralized storage and access to all of your agencies information in real-time. Officers no longer have to hand-write incident reports, meaning that once they key-it-in and hit send from the field, their supervisor can review, approve or reject that report from anywhere. Features: Offense Incidents Fire Incidents Field Interview Activity Log Evidence Management CAD Integrated Administrative Reporting CLERY Reporting File & Document Upload/Storage Electronic Signature Paperless Report Approval & More!
9 SOLUTION HIGHLIGHT INSTANT MESSAGING Silence Means Security Police scanners and other snooping devices are more sophisticated than ever before. However, if you aren t talking on a radio then no one can hear you. Our Instant Messaging solution meets FBI CJIS security policy standards, and allows you to communicate and coordinate law enforcement activity without running the risk of the criminal hearing you. Features: Direct & Group Conversations Team Broadcast Messages Channels for Topic Based Conversations User Presence / Status System Notifications Historical Message Retainment Offline Messaging Unread Message Notifications & More!
10 COMPLIANCE & SECURITY We take security seriously here at ALEN, and we are proud to meet or exceed the industry standards when it comes to protecting your agency. Compliance FBI CJIS Security Policy PCI DSS 3.2 Security Standard Nlets Security Policy Compliant NIST Best Practices Implementation Persistent Auditing Data Security FIPS Compliant Encryption SSL Secure Connections Dual Factor Authentication Data encrypted in-transit/at rest Intrusion Detection Antivirus Geographic redundancy Mobile Device Management Least privilege access Up to date operating systems and network infrastructure Personnel Security Pre-Employment Screening U.S. Citizenship 50 State Criminal Background Check Continual Security Training Continual Background Checks
11 TECHNICAL SUPPORT Never worry about support! Our team is always standing by to assist. Phone, & Chat Options No Additional Cost 24x7x365 Availability 24 Hours a Day 7 Days a Week 365 Days a Year ITIL Compliant Issue Tracking U.S. Based Support Team CJIS Compliant Remote Access Any User Can Request
12 ALEN + MICROSOFT: BETTER TOGETHER ALEN is an Azure Government MSP Azure Government is reserved for and designed to support strategic government scenarios that require speed, scale, security and compliance for U.S. government organizations. Additionally, Azure Government is designed to meet the higher level of security and compliance needs for Federal, State and Local Government agencies. Compliance Standards: FBI CJIS FedRAMP FISMA FIPS HIPAA IRS 1075 & much more.
13 We are a Strategic & Hosting Partner with Nlets, the premiere interstate justice and public safety network in the nation for the exchange of law enforcement, criminal justice, and public safety-related information. As such, we utilize our opportunities to work with the U.S. states and territories, Federal agencies, associate and regional agencies, and other strategic partners that are already members of Nlets. We also join Nlets in realizing their vision to serve every stratum of the justice and public safety communities. Find out more at:
14 CONTACT US ALEN, Inc Cottage Hill Road, Ste G Mobile, Alabama Toll Free: 1 (877) Phone: 1 (251) Web: sales@alen-usa.com Thank you for your time!
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