SYMBIOSIS CENTRE FOR DISTANCE LEARNING (SCDL) Subject: Management Information Systems

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1 Sample Questions: Section I: Subjective Questions 1. Which factors are considered critical for the success/failure of the Decision Support System? 2. List the categories of data warehousing tools. 3. "MIS enables improved business administration." Do you agree with this statement? Justify your answer. 4. Mention the types of DSS along with examples 5. State the characteristics of a system. 6. Which factors are considered critical for the success/failure of the Decision Support System? 7. What are the various activities involved in systems design? 8. "Information plays a vital role in decision-making." Give your view on this statement. Section II: Objective Questions Multiple Choice Single Response 1. Which model of DSS focuses on studying the behavior amongst the variables 1] Behavioral Model 2] Management Science Model 3] Operations Research Model 4] Operational Mathematical Model 2. The degree of excellence of a product or service indicates its 1] Level 2] Quality 3] Quantity 4] Value 3. How does the analytical IT capability have an impact on the organization? 1] Brings vast amounts of detailed information into a process 2] Brings complex analytical method to bear on a process 3] Enables changes in the sequence of tasks in a process, often allowing multiple tasks to be worked on simultaneously 4] Allows the detailed tracking of task status, inputs and outputs 4. MIS is crucial for 1] Planning 2] Controlling 3] Decision making

2 4] Policy making 5. What is taken to ensure the data integrity while controlling the processing that keeps the data current 1] Maximum Protection 2] Adequate Cure 3] Adequate Precaution 4] Maximum Care 6. Which concept is of pivotal importance in the MIS 1] Decisions 2] Information 3] Systems 4] Data 7. Information inputs for OAS are 1] Low volume data, analytic models 2] Design specifications, knowledge base 3] Documents, schedules 4] Summary transaction data, high volume data; simple models 8. After validation, the data is accepted but processing itself may be performed either immediately or at a subsequent time. This is a feature of 1] On line system 2] On line real time system 3] Distributed system 4] Batch system 9. Which technique is basically an extension of probability theory to decision-making? 1] Decision Rules 2] Payoff Matrix 3] Decision Table 4] Decision Tree 10. The Herbert Simon Model, which provides the core of the decision-making process, does not go beyond the 1] Intelligence Phase 2] Decision Phase 3] Choice Phase 4] Design Phase Multiple Choice Multiple Response 11. MIS draws heavily upon various disciplines like 1] Organizational theory 2] Management account 3] Trade Unions 4] Behavioural sciences

3 12. Group Decision-making has certain advantages like 1] Least consideration of the problems and related issues. 2] Better group understanding of the problem and rationale for the decision. 3] Greater Group Commitment to the decision. 4] Improved communication to the implementers ensuring better implementation. 13. Customer's satisfaction is based on 1] Expectations 2] Perception 3] Manner in which service is offered 4] Time factor 14. Conceptual Design phase includes 1] Routine and Ad-hoc queries. 2] Documenting flow of activities and processing. 3] Functions expected to be performed. 4] Follow up 15. Hospital back office application comprises of 1] Patient database 2] Core applications 3] Critical control application 4] Class database 16. Transaction processing has relevance for the reasons, such as 1] Information 2] Action 3] Investigational 4] Managerial 17. Various types of networks are 1] VAN 2] WAN 3] LAN 4] TAN 18. According to Inmon, a data warehouse is 1] Subject oriented 2] Integrated 3] Time varying 4] Volatile Fill in the Blanks 19. is information output of TPS. 1] Projections 2] Special reports

4 3] Detailed reports 4] Documents 20. is a fundamental organizational function. 1] Information 2] Transaction 3] Data 4] Processing 21. The new system involved spending resources-both human and financial. 1] More 2] Less 3] Limited 4] Unlimited 22. is rigid and is not amendable to change. 1] Open System 2] Closed System 3] Probabilistic System 4] Deterministic System 23. Auxiliary memory means 1] Volatile 2] Supplementary 3] Complimentary 4] Extended 24. Information minimizes the element of and uncertainty in decision making. 1] Confusion 2] Misunderstanding 3] Risk 4] Surprise 25. Data warehouse is a central of integrated data from multiple remote OLTP systems. 1] Database 2] Data holder 3] Repository 4] Table 26. The service function essentially is interaction. 1] Machine 2] System 3] Human 4] Organizational 27. is one of the more commonly used and essential quantitative technique of decisionmaking. 1] Decision Tree 2] Decision Tables 3] Payoff Matrix

5 4] Game Theory 28. type of DML requires the user to specify what data are needed and how to get those data. 1] Pre-Procedural DML 2] Post-Procedural DML 3] Procedural DML 4] Non-Procedural DML State True or False 29. Fourth generation computer provided a forward thrust to CAD/CAM. 30. The intelligence phase involves inventing, developing and analyzing possible alternatives / courses of action to the problem. 31. Deterministic system is self-contained and isolated as it has a well-defined boundary. 32. Banking MIS cannot provide report for non-moving account. 33. Decision based on logic are those where logical explanation is not possible, though the decision makers themselves will believe, and like others to believe, that their decision is right one. 34. Control Information is concerned with small, specific part of organization. 35. The goal of Recovery Management is to allow concurrency while maintaining the consistency of the share data. 36. If a problem is not specified and has not been solved previously by an expert or a number of experts, that problem is not considered suitable for the Expert Systems implementation. 37. Each user-system has its own master files and transaction files, which are processed separately. 38. Optimal utilization of resources, in turn, involves exercising choices and hence the basic job of the management could be considered to be 'Decision Making' in discharging various functions assigned to it. Match the Following 39. 1] MIS begins with 1] Definition to data, entity and attributes respectively 2] MIS is designed for 2] Information generation in the organization 3] MIS calls for 3] Systematization of the business operations for an effective system design. 4] MIS improves 4] Administration of the business of bringing a discipline in its operations 5] Top level of management 6] Immediate data processing 40. 1] Transaction Processing 1] Order processing 2] Operational Control 2] Scheduling to activities and performance reports 3] Management Control 3] Formulation of budgets and resource allocation 4] Strategic Planning 4] Formulation of objectives 5] Personnel recruitment policies

6 6] Retirement policies 41. 1] Batch processing 2] On line processing 3] On line real time processing 4] Distributed data processing 1] Efficient in terms of data preparation and processing of transactions, especially when they are processed against a sequential file 2] Transaction is taken for processing directly and is validated immediately before being taken up for further processing 3] Stored data needs to be updated simultaneously as the transaction takes place 4] Processors are linked with each other by networks 5] Allows several users to simultaneously share the processing capability of the computer system 6] The analog signal and digital signal 42. 1] Function of stores and purchase management system 1] Periodic updation and house keeping 2] User department 2] Inspect the material 3] Stores department 3] Generate inspection memo for the user department 4] Purchase department 4] Prepare comparison chart 5] Decide employee shifts 6] Decide salary