OVERVIEW OF DATA GOVERNANCE NICHOLAS TAN
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1 OVERVIEW OF DATA GOVERNANCE NICHOLAS TAN 4 Apr 2018
2 Agenda What is Data Governance? Data Governance Framework Good Practices Conclusion Overview of Data Governance 2018 National University of Singapore. All Rights Reserved. 2
3 Data Governance Pragmatic Definition Data governance refers to the oversight of: Quality Compliance Security of data used in an enterprise. A sound data governance programme includes: A governing body A set of principles A set of policies and procedures A plan to execute those procedures A set of performance metrics to measure the results of good data governance Overview of Data Governance 2018 National University of Singapore. All Rights Reserved. 3
4 Quality Timeliness Data are available at the time required and they are current Accessibility Where, how, and to whom the data are available Clarity Availability of clear and shared definition Data Quality Consistency Compatibility of the same type of data from different sources Relevance Usefulness in the context of business Accuracy How much of the required data are available Overview of Data Governance 2018 National University of Singapore. All Rights Reserved. 4
5 Compliance Legislation Banking Act (Cap. 19) Computer Misuse and Cybersecurity Act (Cap. 50A) Personal Data Protection Act 2012 Private Hospitals and Medical Clinics Act (Cap. 248) Telecommunications Act (Cap. 323) General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) Guidelines ABS Cloud Computing Implementation Guide 1.1 MAS Guidelines on Outsourcing MAS Technology Risk Management Guidelines Overview of Data Governance 2018 National University of Singapore. All Rights Reserved. 5
6 Security Create Classify Assign Rights Destroy Secure Deletion Store Access Control Encryption Archive Encryption Use Activity Monitor Application Security Share Anonymization Aggregation Overview of Data Governance 2018 National University of Singapore. All Rights Reserved. 6
7 Agenda What is Data Governance? Data Governance Framework Good Practices Conclusion Overview of Data Governance 2018 National University of Singapore. All Rights Reserved. 7
8 System of Practice Overview of Data Governance 2018 National University of Singapore. All Rights Reserved. 8
9 Data Governance at a Glance o v e r s i g h t Policies mapped Principles measured Performance Data policies created as part of governance mandate approved by executive management Data principles recognised as important to the enterprise actions taken to accomplish what they state Data quality metrics: clarity, relevance, completeness, accuracy, consistency, accessibility, timeliness, cost measuring performance drivers Overview of Data Governance 2018 National University of Singapore. All Rights Reserved. 9
10 Agenda What is Data Governance? Data Governance Framework Good Practices Conclusion Overview of Data Governance 2018 National University of Singapore. All Rights Reserved. 10
11 Where Are We? Change Capacity ASSESS Understand what the organisation does with the content and information it produces. The focus is on the impressions and feelings business personnel have as to how well the company uses and manages data to its advantage. Measure the capacity for the organisation to change behaviours required for practicing Data Governance. Secondarily, identify potential resistance points. Determine the capability and / or the need for an organisation to institute collaborative elements into the use of data and content. Overview of Data Governance 2018 National University of Singapore. All Rights Reserved. 11
12 Maturity Source: IBM Overview of Data Governance 2018 National University of Singapore. All Rights Reserved. 12
13 Change Capacity Overview of Data Governance 2018 National University of Singapore. All Rights Reserved. 13
14 Tools / Technology Collaborative Readiness Collaborative Culture Culture Overview of Data Governance 2018 National University of Singapore. All Rights Reserved. 14
15 Agenda What is Data Governance? Data Governance Framework Good Practice Conclusion Overview of Data Governance 2018 National University of Singapore. All Rights Reserved. 15
16 Iterate Design the framework; redesign as needed The framework allows enterprise-wide visibility and clarity of roles and responsibilities; and how things get done. Decide what information is of value; not data Information does often cut across business domains, but its intrinsic value is contextualized within a particular business domain. Determine the critical data elements; update as needed Enough is enough identify only the critical elements. Define metrics; measure and monitor The Data Governance programme is on-going. It is critical to demonstrate performance in order to sustain the programme. Overview of Data Governance 2018 National University of Singapore. All Rights Reserved. 16
17 Design By chance By design Sponsor Prioritize Protect Remove hurdles Communicate Capability Structure Policies Procedures Fit for purpose Leadership People Process Technology Overview of Data Governance 2018 National University of Singapore. All Rights Reserved. 17
18 THANK YOU Overview of Data Governance 2018 National University of Singapore. All Rights Reserved. 18
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