SHORT ANSWER. Write the word or phrase that best completes each statement or answers the question.

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1 Exam Name SHORT ANSWER. Write the word or phrase that best completes each statement or answers the question. 1) (3) Identify 3 factors that affect data quality and drive information quality. 1) 2) (3) What are the 4 operations all organizations MUST be able to perform on data? Write the words, not an acronymn. 2) 3) What is an example (vendor name) of an Enterprise database management system? 3) 4) What is an example (vendor name )of an enterprise datawarehouse? 4) 1

2 5) (3) What are the seven primary phases of developing customized (one of a kind) software? 5) 6) What is the symbol (name or draw a picture) that represents a database? 6) 7) What is an example (vendor) of a desktop database management system? 7) 8) What is the file extension of a typical delimited data file? 8) 9) What is the file extension of a MS Excel file? 9) 10) What is the file extension of a MS Access file? 10) 11) What is the common file extension that indicates something will be installed onto your computere or that might make adverse modifications? 11) 2

3 12) (2)Identify 2 specific reasons why one should know common file extensions/types. 12) 13) (2)What are 4 key and non-routine skills critical to one's maintaining marketability? 13) 14) (2)What are the 5 main components of an information system? 14) 15) What is the most important technology related asset of a company? 15) 16) (2)In NO MORE THAN 2 sentences, distinguish between data and information. 16) 3

4 17) Identify a common delimter used in a delimited text file. 17) 18) Identify a poor choice of a delimiter to use in a delimited text file and why it is a poor choice. 18) 19) (2)Why do companies and organizations use delimited files to transfer data? 19) 20) (2) Identify metadata that is likely to accompany a field, such as firstname in a database. (Hint: Think about the example done in class where we modified informaton bwloe the list of fields we entered for the Student table.) 20) 21) (2)What is the name of the data type that indicates MS Access will determine the next primary key of a record? 21) 22) (3)In 2 sentences or less explain why it is important for information technology managers and planners to understand basic information about hardware and software. 22) MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 23) Which of the following statements best describes Moore's Law? 23) A) The total number of transistors produced in the world doubles every 18 months. B) The speed of a computer processor doubles every 18 months. C) The number of transistors per square inch on an integrated chip doubles every 18 months. D) A computer processor becomes obsolete within 18 months. 24) Because of Moore's Law, the cost of data processing, communications, and storage. 24) A) is witnessing an upward trend B) has remained unchanged C) is essentially zero D) has increased exponentially 4

5 25) Miguel proposes a new design idea for an automobile to his boss. He illustrates the model through a presentation, describes how the firm could profit from it, and how it meets customers' needs. Which of Reich's four critical skills is Miguel exhibiting? A) collaboration B) abstract reasoning C) systems thinking D) process orientation 25) 26) is the ability to model the components of a system and to connect the inputs and outputs among those components into a sensible whole, one that explains the phenomenon observed. A) Systems thinking B) Abstract reasoning C) Systems collaboration D) Experimentation 26) 27) Ellen is the marketing manager of Qtopia Inc. She often develops ideas and plans with the help of her colleagues, and provides and receives critical feedback. According to Reich's four critical skills, Ellen is displaying skills. A) systems thinking B) collaboration C) abstract reasoning D) experimentation 27) 28) As a candidate at a job interview for the position of video and graphic designer, Steve is asked to create a design using Corel VideoStudio X3, a relatively new software that he has not learned yet. Which of the following skills is the interviewer trying to test? A) abstract reasoning B) ability to experiment C) systems thinking D) collaboration 28) 29) Which of the following appropriately justifies a company's decision to develop an information system? A) to avoid falling behind the technology curve B) to project a modern and progressive image C) for the sake of exploring technology and being innovative D) to achieve organizational strategy 29) 30) determines the structure, features, and functions of every information system. 30) A) Organizational culture B) Competitive strategy C) Organizational objective D) Differentiation strategy 31) The difference between the value that an activity generates and the cost of the activity is called the. A) value-addition point B) revenue C) margin D) break-even point 31) 32) The intensity of Porter's five forces model determines. 32) A) how sustainable an industry's profitability will be B) how to achieve a monopoly in the market C) the exact number of customers a company will have D) the exit strategy of a firm 33) Which activity of the value chain includes ordering and receiving raw materials for manufacturing? A) marketing B) inbound logistics C) operations D) outbound logistics 33) 5

6 34) What changes must a company make if its value chain's margin is negative? 34) A) The costs of the value chain need to be increased. B) The value must be increased so that it exceeds the cost. C) The value must be decreased. D) The number of stages in the generic chain must be increased. 35) Which of the following is a support activity in the value chain? 35) A) helping customers use a product B) receiving inputs for production C) distributing products to buyers D) negotiating prices with vendors 36) Ben is in charge of the delivery process at a local store. After going through the week's delivery schedule, he calls his team and assigns territories for each individual. He contacts the supervisor to arrange the necessary transport. Which activity of the value chain is Ben executing? A) inbound logistics B) outbound logistics C) operations D) marketing 36) 37) Which of the following is the first stage in the sequence of how organizational strategy determines MIS? A) formulating the business process B) determining the value chain structure C) determining the industry structure D) formulating a competitive strategy 37) 38) Which of the following is an industry barrier for new entrants in an established market? 38) A) low customer switching costs B) government policies C) low financial investments D) accessible distribution channels 39) Willoughby Inc., a large chain of superstores, sources its products from thousands of suppliers who have limited product differentiation. The products stored at the superstores are also available at smaller convenience stores with a marginal price differentiation. In this case, which of the following competitive forces is most likely to be a threat to the company? A) bargaining power of customers B) bargaining power of suppliers C) threat of new entrants D) threat of substitutions 39) 40) A(n) is referred to as a sequence of activities for accomplishing a function. 40) A) repository B) business process C) information system D) value chain 41) A(n) is referred to as a task within a business process. 41) A) role B) plan C) activity D) schedule 42) A is referred to as a subset of the activities in a business process that is performed by a particular individual. A) process B) role C) task D) decision 42) 43) Decisions in the BPMN model are represented by. 43) A) circles B) triangles C) rectangles with rounded corners D) diamonds 6

7 44) In the BPMN model, the notation of a plus sign signifies the. 44) A) flow of action that is named on an arrow B) details of the activity that are documented elsewhere C) beginning and end of the business process D) flow of the data that is named on an arrow 45) A solid arrow in the BPMN model represents the. 45) A) flow of data B) flow of action C) swimlanes D) beginning and end of the business process 46) Which of the following is a benefit of standardizing business processes? 46) A) It produces varying results. B) It enables the business to enforce policies. C) It allows businesses to take further risks. D) It provides non-scalable solutions. 47) Which of the following components of a functioning information system includes the computer, keyboard, and monitor? A) software B) data C) procedures D) hardware 47) 48) A company's serve as instructions for users to use and access data. 48) A) procedures B) processes C) activities D) repositories 49) provide instructions to the hardware in an information system. 49) A) Repositories B) Programs C) Procedures D) Activities 50) Which of the following statements is true about processes and procedures of an information system? A) Each information system has a different procedure for every process it supports. B) A process will have the same procedure for every information system. C) Procedures do not change with the changes made to an information system. D) Changes to an information system will not affect the processes that use it. 50) 51) Day-to-day operations, such as placing an order, are considered processes. 51) A) unstructured B) dynamic C) innovative D) structured 52) Which of the following is a feature of a structured process? 52) A) It changes rapidly as requirements and situations change. B) It is a formally defined process. C) Its procedures are supportive rather than prescriptive. D) It is adaptive rather than being controlled. 53) Which of the following is a feature of a dynamic process? 53) A) It is a formally defined process. B) It is difficult to change or modify. C) It is more dependent on effectiveness than efficiency. D) It requires information systems that are prescriptive. 7

8 54) Which of the following is an example of a dynamic process? 54) A) computing a sales commission B) scheduling work shifts C) placing an order D) deciding the location for a new store 55) is a critical part of structured processes. 55) A) Rapid change B) Adaptation C) Innovation D) Control 56) Dynamic processes are evaluated on effectiveness more than efficiency because. 56) A) they are difficult to change B) they change so fast that it is often not possible to measure efficiency over time C) they are highly controlled and standardized D) the efficient use of resources does not matter in the case of such processes 57) is referred to as knowledge derived from recorded facts and figures. 57) A) Information B) Innovation C) Cognition D) Perception 58) Which of the following refers to recorded facts and figures? 58) A) data B) procedures C) programs D) policies 59) The CPU works in conjunction with. 59) A) wired data communication devices B) magnetic disks C) wireless data communication devices D) main memory 60) Computers represent data using. 60) A) quantum numbers B) alphanumerics C) binary digits D) alphabets 61) A kilobyte is exactly. 61) A) 1,024 bytes B) 8 bytes C) 1,024 bits D) 1,000 bytes 62) CPU speed is expressed in cycles called. 62) A) bytes B) hertz C) bits D) pixels 63) Which of the following statements is true about desktop virtualization? 63) A) It refers to a system in which a server hosts one or more server computers. B) It allows a user to access the virtualized server from any computer. C) It allows a user to access the virtualized desktop from any computer. D) It refers to a system in which a desktop hosts only one desktop operating system. 64) When a Windows license is bought, Microsoft. 64) A) transfers the ownership of Windows to the buyer B) allows the buyer to make any number of copies of the Windows program C) provides the buyer with the source code for Windows D) sells the buyer the right to use Windows 65) is the process by which multiple operating systems share the same hardware. 65) A) Hyperlinking B) Virtualization C) Dual-core processing D) Additive manufacturing 8

9 66) Phobas Inc. develops a new software named "ET Fanome" to meet its own needs and requirements. The software isn't sold to the public or other organizations. Such a software is called. A) open source software B) vertical-market application software C) one-of-a-kind or custom application software D) horizontal-market application software 66) 67) Which of the following is a feature of open source projects? 67) A) The source code of the program is available to the public. B) The source code cannot be obtained from the open source project's Web site. C) The machine code of the program can be easily understood by humans. D) The source code of the program cannot be modified. 68) Which of the following is true about thin-client applications? 68) A) They are more expensive relative to native applications. B) They are developed using serious, heavy-duty, professional programming languages. C) They need to be manually updated from time to time. D) They run inside a browser. 69) Which of the following statements is true of native applications? 69) A) Native applications are less expensive than thin-client applications. B) Native applications can be developed by less-skilled, lesser-paid employees. C) The same version of native applications will run on all operating systems. D) Native applications are developed using professional programming languages. 70) The columns in a database are called. 70) A) fields B) tables C) files D) records 71) The rows in a database are called. 71) A) fields B) tables C) files D) records 72) Columns that are keys to different tables than the ones in which they reside are called. 72) A) internal records B) primary keys C) foreign keys D) attributes 73) Albert creates a relational database to store employee performance statistics. He stores each employee's data in independent rows and creates a column named "Employee Number" to assign unique numbers to each employee. This column is referred to as a(n). A) functionally dependent record B) identifier C) foreign key D) primary key 73) 74) A primary key used in a database is a. 74) A) character or byte that represents fields or columns B) group of tables or files formed to identify a unique field or row C) group of rows that are formed to identify a unique table or file D) column or group of columns that identifies a unique row in a table 75) Relational databases represent relationships using. 75) A) file systems B) metadata C) foreign keys D) unique identifiers 9

10 76) Metadata are. 76) A) encrypted data transmissions B) data that describe data C) error logs of databases D) code used for server-side processing 77) A(n) is a program used to create, process, and administer a database. 77) A) DBMS B) information system C) data mart D) operating system 78) Which of the following is an example of a database management system? 78) A) Access B) BigData C) MS Excel D) NoSQL 79) Which of the following is an international standard language for processing a database? 79) A) Cassandra B) MS Access C) DB2 D) SQL 80) A(n) is a request for data from a database. 80) A) form B) report C) application D) query 81) A is a specific type of database that maintains historical versions of a record. A) DBMS B) file management system C) data warehouse D) Big Database 81) 82) Which of the following is true of Huffman encoding? 82) A) The most common character should take the most number of bits to encode. B) The most common character should take the least number of bits to encode. C) Two characters can have the same encoding. D) None of the above are true. 83) Which of the following is NOT true of Huffman encoding? 83) A) There exists a word with a unique Huffman encoding. B) Huffman encoding is used in fax machines to determine the most compressed way to represent data. C) Huffman encoding has applications for satellite and other communication related technology. D) All the above are true. 84) Which of the following is true of a thin client application? 84) A) It must be installed on a computer. B) It runs within a browser. C) It is difficult to update because every client must be updated. D) None of the above are true. 85) Which of the following is true of a thick application? 85) A) It runs in a browser. B) It must be installed on each computer. C) It is more complicated and requires more planning to update than a thick application. D) None of the above are true. 86) Which of the following is NOT true of an operating system? 86) A) It controls the resources of the computer. B) It is a type of system software. C) It directs the CPU D) All the above are true of the OS. 10

11 87) Which of the folloing is NOT true of RAM 87) A) is a type of non-volatile memory B) loses its contents when the computer is turned off. C) can improve the performance of a computer. D) All the above are true. 88) Which of the following is NOT true of Binary code/digits? 88) A) It is how computers represent data. B) Is a forth generation language. C) 8 bits represent a byte or 1 character of data. D) All the above are true. 89) Which of the following is NOT true of forth generation langiuages? 89) A) They are similar to natural languages(spoken languages) B) SQL is an example of a forth generation language. C) Java and C# or C are examples of forth generation languages. D) All the above are true. 11

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