Tennis Ireland National Player Database. Managing Your Profile. Walker Systems Limited National Player Database - Managing Your Profile V1.

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1 Tennis Ireland Managing Your Profile Walker Systems Limited - Managing Your Profile V1.1

2 Table of Contents Player Card... 1 Results... 2 My Profile... 3 Changing contact details... 4 Changing club details... 5 Update Personal Options... 6 Uploading Photos... 7 Account Settings... 8 Manual Results Entry... 9 Search for a player Duplicate profiles Privacy Policy What we collect What we do with the information we gather Internal record keeping Security How we use cookies Links to other websites Controlling your personal information What is a QR code? Walker Systems Limited - Managing Your Profile V1.1

3 Player Card The information held on your account profile is managed in a secure manner and in accordance with the provisions of the Data Protection Act. Please see the Tennis Ireland Privacy Policy at the end of this document for further information. The Player Card is the first page that you see when you log in to the. It contains basic information about you and can be accessed by other players, coaches and Tournament Directors. Results from competitive matches will be added to your record and used by the ITN Grading calculation to change your ITN value over time. The centre of the page shows your name, Tennis Ireland Personal Identification Number and primary club. If you wish, you can load a photograph or image to your account. The right side of the page displays your current ITN grade, who allocated the value and the historical changes that have been made over time. The left side of the panel displays the options that you can select from your account. If you have been authorized by your club or Tennis Ireland, additional options will appear here. Page 1 Walker Systems Limited - Managing Your Profile V1.1

4 Results Results for competitive matches will used for ITN grading purposes. The results can be entered in a number of ways: You enter your own individual results (as long as they are not part of a formal tournament under the control of an authorised official). The match should have been declared as a grading match and agreed with the other player(s). The result will be entered on your account and also on the account of each of the other players. The result will be marked U unverified until verified by an authorised official i.e. coach/tennis captain, etc. Officials can also delete results if they are deemed invalid or duplicate entries. Results of tournaments, league matches and general competitions will be entered automatically by the official managing the event. These results will be marked as verified V immediately. Verified results will be used in the ITN Grading process. This is explained in the document Entering Results. Page 2 Walker Systems Limited - Managing Your Profile V1.1

5 My Profile The profile panel shows all the information about your account. It consists of five discrete elements of information that you can add, delete or change. Apart from you, this information is held securely and is only available to authorised officials such as club personnel who administer membership information or authorised officials managing the ITN Grading process. Page 3 Walker Systems Limited - Managing Your Profile V1.1

6 Changing contact details In order to change your contact details, click edit contacts to see the Contact Information panel. To add an additional phone number such as a mobile phone, click Add Phone and enter the number. Use the drop-down box to describe the number entered. To delete an entry, tick the box to the right-side and click Delete Selected. When you have completed your adjustments, click Save & Phone to save the information. Page 4 Walker Systems Limited - Managing Your Profile V1.1

7 Changing club details In order to change your club details, click edit my clubs to see the My Clubs panel. The lower panel indicates the clubs where you have membership. It is important that you identify your clubs accurately; otherwise you may be allocated duplicate Tennis Ireland Personal Identification Numbers (TI PINs). To make a new entry, select the club name and click Add Club. The club will be added to the list at the bottom. Once you have completed your club entries, indicate your primary club (usually the one you represent for League matches). Make sure you indicate Yes if you intend to play League competitions. To delete an entry, click remove. Click Save Clubs to save the information. Page 5 Walker Systems Limited - Managing Your Profile V1.1

8 Update Personal Options By selecting Yes or No, it is possible to change the way in which your Player Card profile is displayed. Searchable Display photo Display results Subscribe to E-Zine This option allows you to accept or refuse the Tennis Ireland E-Zine covering general tennis events in Ireland. It is issued by Tennis Ireland on a monthly basis. Page 6 Walker Systems Limited - Managing Your Profile V1.1

9 Uploading Photos You can upload a photo or image to appear on your Player Card. Navigate to the particular image you wish to upload (usually stored in your My Pictures folder). The image cannot be larger than 4MB. Double-click the image. The image will be made available for uploading. Click on start photo upload to transfer the image. Once the photo has been transferred, use the image preview to select part or the entire image. When you have completed the process, click Use Image to save it to your account. Page 7 Walker Systems Limited - Managing Your Profile V1.1

10 Account Settings To change your password, Username or the address associated with your account, click on Account Settings in the left menu and make the changes as appropriate. Page 8 Walker Systems Limited - Managing Your Profile V1.1

11 Manual Results Entry Please refer to the document titled Entering Results for assistance with this facility. Page 9 Walker Systems Limited - Managing Your Profile V1.1

12 Search for a player The Search facility allows you to access the Player Card of any entry within the. You must know the specific Tennis Ireland Personal Identification Number (TI PIN) or both the first name and surname of the player. The search engine will present all the matches to your entry. By selecting the appropriate entry, you can determine the club and ITN number of the player. Page Walker Systems Limited 10 - Managing Your Profile V1.1

13 Duplicate profiles The creation of duplicates records is a natural by-product of the loading process. It can occur following a club submitting its members to the where a player is a member of another club or had registered directly with Tennis Ireland using the on-line facility. Facilities are in place to merge account details and results so that a unique account and TI PIN is produced. This task is normally completed by the membership secretary of your club and he/she should be the first person to contact. Other authorized officials such as Tournament Directors, Club Coaches, Provincial Branch and Tennis Ireland personnel can also assist. Alternatively, send an to support@tennisireland.ie requesting assistance. Page Walker Systems Limited 11 - Managing Your Profile V1.1

14 Privacy Policy This privacy policy sets out how Tennis Ireland uses and protects any information that is provided to Tennis Ireland. Tennis Ireland is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement. Tennis Ireland may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 st November What we collect We may collect the following information: Name and club membership details Contact information including address International Tennis Number (ITN) information including tournament, league and club results Other information relevant to playing the game of tennis What we do with the information we gather We require this information to support the centralised record keeping in relation to the ITN and the playing of social and/or competitive tennis and in particular for the following reasons: Internal record keeping We may use the information to improve our offerings and services. We may periodically send information which we think you may find interesting using the address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by , phone, fax or mail. We may use the information to customise the website according to your interests and feedback. Page Walker Systems Limited 12 - Managing Your Profile V1.1

15 Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. How we use cookies A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or ing us at info@tennisireland.ie We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. Page Walker Systems Limited 13 - Managing Your Profile V1.1

16 You may request details of personal information which we hold about you under the Data Protection Act 1988 and A small fee will be payable. If you would like a copy of the information held on you please write to info@tennisireland.ie If you believe that any information we are holding on you is incorrect or incomplete, please write to or us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. What is a QR code? A QR code looks like this: A QR Code (it stands for "Quick Response") is a smart phone or ipad (tablet) readable bar code that can store website URL's, plain text, phone numbers, addresses and pretty much any other alphanumeric data. Storing up to 4296 characters they are internationally standardised under ISO 18004, so a QR code is a QR code all over the world - they've been big in Japan forever, broke into Europe and the UK a few years back, and are now getting real traction in USA. Think "print-based hypertext links" and you'll get the idea. Install the free app Qrafter to scan QR Codes if you have an iphone or ipad and use the free i-nigma bar-code reader for Android phones or tablets. To use the app, target the QR code using the phone camera and the associated web page will open automatically. Tennis Ireland will use more QR codes on its publications to allow smart-phone and tablet users faster access to relevant web pages. Page Walker Systems Limited 14 - Managing Your Profile V1.1