Improving every step of creating, tracking and managing U.S.P.S. Certified Mail. How the Service Works, Step by Step March 2018

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1 Improving every step of creating, tracking and managing U.S.P.S. Certified Mail. How the Service Works, Step by Step March 2018 Certified Mail, Priority Mail and Priority Express Mail are registered trademarks of the United States Postal Service. 1

2 Introduction to the Service SimpleCertifiedMail.com is a SaaS based service that significantly improves every step of the USPS Certified Mail process preparation, acceptance, notification of delivery, data analysis and record-keeping. Three production platforms (Desktop, Batch and Web Service) run on the same application and can be used simultaneously. At the request of clients, the system was extended to cover Priority, Priority Express and First Class mail services. The SimpleCertifiedMail.com service has a multi-year enterprise customer retention rate exceeding 95%. 2

3 Web-Based SaaS Application Web top application runs from Internet Explorer, Firefox and Safari. Can also be integrated into other SaaS applications. Software has a simple interface that includes help tips on each page. 3

4 Prepare mail in seconds! No more clumsy forms! Creating Labels One at a Time One at a time labels or batches. Multi-office capability Pick Mail Type Built-in Address Book Restricted Delivery is an option for either Return Receipt selection. (Uses check box.) Add Reference and Cost Codes as needed. Print items number of label if needed. If preparing a large mailing, set a future mailing date for items being prepared today. Built-in Address Validation ensures address is correct before you mail. Also adds ZIP+4 for faster mail delivery. 4

5 Selecting the Mail Service and Format Choose USPS Certified Mail, Priority Mail, Priority Express Mail and First Class Mail services. With Certified Mail, any mail piece over 13 ounces automatically mails via Priority Mail. 5

Printing the Label The SCM label includes postage,

meter. The SCM label can be printed in a variety of ways.

) Print on plain paper and tuck inside a window envelope;

#SL250 label for those who still require Green Cards

For high volume applications, print and mail facilities

6 Printing the Label The SCM label includes postage, eliminating the need to pass the mail through a postal meter. The SCM label can be printed in a variety of ways. (See below.) Print on plain paper and tuck inside a window envelope; print on #SL200 sheet labels for flats and packages (or #SL250 label for those who still require Green Cards rather than Return Receipt Electronic. For high volume applications, print and mail facilities can print directly on envelopes. Print the SL200 and SL250 labels come with 100 sheets per box, for $ SL200 Labels (2-up) SL250 Labels 6

7 Other Ways to Create Labels 1. Batch Jobs from Excel files. 2. Concurrent with other document creation via Web Services 3. Via FTP SCM Client SCM Server 7

We validate your file for correct data format and correct addresses against the USPS database.

8 1. Fill out our Excel template Batch Process using Excel 2. Create a new batch job and upload your file 3. We validate your file for correct data format and correct addresses against the USPS database. You review and click Process to Create labels 4. Finally, once the batch process is complete we include a zip file with all your labels included as GIFs, which you print from your browser. February

9 Web Service Production Platform Web Services API s enable clients to request completed Certified Mail labels from SimpleCertifiedMail.com and have them returned to a designated location within the client s service for printing and mailing. This is an ideal method for high volume clients to integrate current technology into an environment of forms and semi-automated processes. We have customers that don t have to touch their Certified Mail pieces until they come out of their folder/inserter. And of course they never use a Green Card. A full array of API s are available. Clients can request a PDF document for Proof of Acceptance, Proof of Delivery, Return Receipt (Electronic), Delivery Status, and more. 9

Simplifying Proof of Acceptance In most cases, the USPS provides an Accepted at USPS Original Facility message back to our service

If needed, you can also print a SCAN Form for an additional level of comfort.

(Electronic) Date: 10/18/2011 Client Name: ABC Company Certified with RR(E) item number 9414 8159 6900 8442 8165 99.

Shipment Accepted - October 18, 2011, 3:16 PM, New York, NY 10152 The item number, time, date, city, state, and zip code is a true

10 Simplifying Proof of Acceptance In most cases, the USPS provides an Accepted at USPS Original Facility message back to our service automatically, the equivalent of the red datestamped PS 3800 Certified Mail receipt. If needed, you can also print a SCAN Form for an additional level of comfort. A single SCAN Form provides Proof of Acceptance for USPS Certified Mail, Priority Mail and Express Mail Proof of Acceptance (Electronic) Date: 10/18/2011 Client Name: ABC Company Certified with RR(E) item number Addressed to John Smith. Shipment Accepted - October 18, 2011, 3:16 PM, New York, NY The item number, time, date, city, state, and zip code is a true extract of information provided by the United States Postal Service to SimpleCertifiedMail.com The Proof of Acceptance appears within hours in your account. John Smith 2500 REGENCY PKWY CARY, NC The above information is for the sole use of SimpleCertifiedMail.com clients and represents information provided by the United States Postal Service 10

Online Delivery Reports With the Data Clients Need Red, green and yellow icons indicate status Detailed tracking information for each piece is available by clicking on Details.

Proof of Acceptance (Electronic) Date: 10/18/2011 Client Name: ABC Company Certified with RR(E) item number 9414 8159 6900 8442 8165 99. Addressed to John Smith.

States Postal Service to SimpleCertifiedMail.com The Return Receipt (Electronic) with the recipient s signature appears in your account within hours of delivery.

11 Online Delivery Reports With the Data Clients Need Red, green and yellow icons indicate status Detailed tracking information for each piece is available by clicking on Details. The Proof of Acceptance appears in your account within hours of pickup. Proof of Acceptance (Electronic) Date: 10/18/2011 Client Name: ABC Company Certified with RR(E) item number Addressed to John Smith. Shipment Accepted - October 18, 2011, 3:16 PM, New York, NY The item number, time, date, city, state, and zip code is a true extract of information provided by the United States Postal Service to SimpleCertifiedMail.com The Return Receipt (Electronic) with the recipient s signature appears in your account within hours of delivery. We automatically add a box with the recipient address just in case you have trouble reading the handwritten address from the recipient. John Smith 2500 REGENCY PKWY CARY, NC The above information is for the sole use of SimpleCertifiedMail.com clients and represents information provided by the United States Postal Service 11

Online Production Reports Enable Precise Expense Management With postage integrated into this service, you now have all the data to measure and manage your Accountable Mail expenses.

12 Online Production Reports Enable Precise Expense Management With postage integrated into this service, you now have all the data to measure and manage your Accountable Mail expenses. This makes it easier to shift more mail production to the USPS, versus competitive carriers. Also to bill your mailing expenses back to clients, thus converting an expense into revenue. Every transaction includes the cost of service. The online production reports download as Excel files. 12

Works Across An Enterprise Built to handle

13 Works Across An Enterprise Built to handle multi-office enterprises just as well as small businesses. Gives you an easy way to manage Accountable Mail across an entire firm. For example, the head office can see exactly what mail is being produced at regional offices. Administrator sets the rights of each individual user. 13

Easy to Manage Account Balances Payments

use of USPS Certified Mail, Priority Mail

14 Easy to Manage Account Balances Payments are made through a pre-paid account, refilled via ACH. You set the account balance based on your use of USPS Certified Mail, Priority Mail and Express Mail. It s easy for to adjust your balances as your use changes. 14

15 Examples of Markets Served Here are some examples of the dozens of markets served by SimpleCertifiedMail.com Auto Finance companies Automobile Claims Processors Banks City and Municipality Code Enforcement Construction Lien Processors Credit Unions CPA Firms Engineering and Land companies Health Insurance Health Claims Processors Legal Firms Debt collection companies Legal Firms Time share/interval ownership Life Insurance companies Mineral Rights companies Mortgage servicers Municipal Code Enforcement Agencies Printing Services Process Servers Property and Casualty Insurance Agencies Railroads State Court Systems Self-Storage Industry Towing Companies Worker s Compensation Claims Processors Worker s Compensation Insurance Companies 15

16 Very Satisfied Clients The difference is remarkable. The entire preparation time has been reduced to what we once spent just affixing the green card to the envelope. TRUST DEPARTMENT It helps us eliminate wasteful spending with UPS and FedEx. We have a company wide initiative to reduce the use of Private Delivery Services. SimpleCertifiedMail.com finally provides the simple web interface Accountable Mail has always needed. ACCOUNTING FIRM Nobody here is disappointed the green card has gone away! It s an incredible time saver to get the Return Receipt (Electronic) within just a few hours of delivery.. CREDIT UNION Sometimes we have thousands of Certified Mail items to process. SimpleCertifiedMail.com s batch process turned a difficult process into an easy one. INSURANCE FIRM 16

The most efficient way to manage USPS Certified Mail, Priority Mail and Priority Mail Express. User Guide

The most efficient way to manage USPS Certified Mail, Priority Mail and Priority Mail Express User Guide Telephone: 1-888-462-1750 Email: support@simplecertifiedmail.com 2018 SimpleCertifiedMail.com. Certified