805C-LF Process Domestic Mail Status: Approved

Transcription

1 Report Date: 13 Feb C-LF Process Domestic Mail Status: Approved Distribution Restriction: Approved for public release; distribution is unlimited. Destruction Notice: None Foreign Disclosure: FD1 - This training product has been reviewed by the training developers in coordination with the USASSI foreign disclosure officer. This training product can be used to instruct international military students from all approved countries without restrictions. Page 1

2 Conditions: You are assigned as a Postal Finance Clerk in a Military Post Office (MPO). You are required to protect the mail, prevent mismanagement of funds, and assist customers requesting to send an article of domestic mail. You have access to Department of Defense (DOD) M (DOD Postal Manual), an Integrated Platform Scale and Postage Meter, several articles of mail, Domestic Mail Manual (DMM), Notice 123, RATEFOLD, USPS Label 11-B (Priority Express Mail Post Office to Addressee Label), rubber stamps (First Class, Priority and Retail Ground), and calculator. This task should not be trained in MOPP 4. Standards: Accept and process domestic mail by using the correct forms and endorsements; assess the correct amount of postage and fees, determine if mail is mailable and verify the customer's authorization to use the MPO without error. Special Conditions: None Safety Risk: Low MOPP 4: Never Task Statements Cue: Window clerk accepts a package from a customer who requests the package be mailed at the domestic mail postage rate. None DANGER None WARNING None CAUTION Remarks: All required forms, publications, and equipment will be provided by the local command. Notes: None Page 2

3 Performance Steps 1. Employ the Integrated Platform Scale and Postage Meter. Note: This step will only be performed if the equipment is available. a. Identify features and postage meter control panel functions. b. Establish a lock code password. c. Prepare PS Form 3602-PO (Postage Collected Through Post Office Meter). (1) Beginning of the day. (2) End of the day. d. Run a "zero" tape to ensure the meter is functioning correctly. e. Calculate postage on the meter. f. Process postage refunds. (1) Make a new postage meter tape for the difference if the amount of the postage meter tape is lower than the total dollar amount required. (2) Print a new postage meter tape and retain the unused/spoiled tape if the dollar amount exceeds what is required; submit the unused/spoiled postage meter tape to the Custodian of Postal Effects (COPE) at the end of the day using PS Form 3533 (Application for Refund of Fees, Products, and Withdrawal from Customer Accounts). 2. Process Domestic Mail. a. Identify the four classes of domestic mail. (1) Express. (a) Maximum weight of 70 pounds. (b) Maximum length and girth of 108 inches. (2) First Class. (a) Weighs 13 ounces or less. (b) Minimum of 3 1/2 x 5 inches and a maximum of 6 1/8 x 11 1/2 inches. (3) Priority. (a) Articles weighing over 13 ounces and a maximum of 70 pounds. (b) Minimum of 3 1/2 x 5 inches and a maximum length and girth combined of 108 inches. (4) Parcel Post Mail. (a) Maximum weight of 70 pounds. (b) Minimum of 3 1/2 x 5 inches and a maximum length and girth combined of 130 inches. (c) Articles with a length and girth combined greater than 108 inches are considered "oversized." b. Identify subclasses of domestic mail. (1) Standard post. (2) Media mail. Page 3

4 (3) Library mail. c. Identify APO/FPO addresses. 3. Identify Postal Publications. a. Research the Domestic Mail Manual (DMM). b. Research the Postal Operations Manual (POM). c. Review the United States Postal Service (USPS) Postal Bulletins. 4. Identify Wrapping and Packing requirements. a. Determine if outside wrapping is of acceptable strength. b. Identify acceptable packing containers. (1) Cardboard boxes may be used for easy and average loads up to 10 pounds. (2) Metal-stayed cardboard boxes may be used for easy and average loads up to 20 pounds. (3) Solid and corrugated fiberboard boxes may be used according to the specification on the chart in C of the DMM. (4) Constructed wood, metal, or plastic boxes may be used for all types of loads. (5) Container must provide sufficient space and cushioning material for items. (6) Used containers are acceptable provided all labels have been removed. 5. Determine maximum size limits. a. Measure and weigh the article of mail to ensure that it meets size and weight standards for domestic mail. (1) First Class/Priority Mail maximum size limit is 108 inches. (2) Retail Ground maximum size limit is 130 inches. Note: The maximum size limits are based on length and girth combined. b. Measure the longest side to get the length. c. Measure the distance around the article (ALL FOUR SIDES) at the thickest part to determine the girth. d. Add the length and girth together to determine the size of the article. 6. Process First-Class and Priority Mail. a. Identify First-Class Mail Matter. (1) Letters (regardless of how old). (2) Postal cards (sold by the USPS with a postage stamp imprinted). (3) Postcards (these are commercially printed mailing cards, such as picture postcards). (4) Bills and statements of accounts. (5) Balloting materials/election materials. Page 4

5 (6) Handwritten or typewritten forms such as notices, certificates and canceled or uncanceled checks. (7) Printed cards or letters bearing a written date where the date is not the date of the card but gives information when something will occur or has occurred (e.g., all invitations). b. Process balloting material. (1) Date stamp with the cancelling bar. (2) Bundle at the top of letter mail. (3) Place in the front of letter trays. c. Identify size limits for letters. (1) Determine the maximum size limit for mailable First Class letters. (a) Length 11 1/2 inches. (b) Height 6 1/8 inches. (c) Thickness 1/4 inches. (2) Determine the minimum size limit for mailable First Class letters. (a) Length 5 inches. (b) Height 3 1/2 inches. (c) Thickness inches. d. Identify Flat Size Limits. (1) Determine maximum weight is 13 ounces. (2) Determine the maximum size limit for flats. (a) Length 15 inches. (b) Height 12 inches. (c) Thickness - 3/4 inches. (3) Determine the minimum size limit for flats. (a) Length 11 1/2inches. (b) Height 6 1/8 inches. (c) Thickness - 1/4 inches. e. Determine First Class Rate of Postage. (1) Charge the First-Class rate for mail that weighs 13 ounces or less. (2) Charge the Priority rate for mail that weighs over 13 ounces. f. Process Priority Mail. (1) Determine Priority mail is First-Class mail weighing more than 13 ounces and not more than 70 lbs. Page 5

6 (2) Compute Postage for Priority mail by the weight of the article and the distance it must travel. (a) Determine the zone number. (b) Locate the article s weight. (c) Locate the zone number. (d) Locate the point at which they intersect. (e) Enter weight. (f) Select Priority. (g) Using the arrow keys, Scroll down to Package or Envelope and select the appropriate one for the situation. (h) Select Dim Entry. (i) Press the button for Select ZIP. (j) Enter the 5 digit zip-code and press enter. (k) Enter length, width and height. (l) Add extra services (if applicable). (3) Ensure Priority mail receives expeditious handing and air service. (a) Two-day service between major cities. (b) Three-day service for all other locations. (4) Determine Dimensional weight. (a) Multiply the parcels length by width by height to determine the cubic inches. (b) Divide total cubic inches by 194 (round up to get the weight in pounds). 7. Process Media Mail. a. Identify the different types of Media Mail Matter. (1) Books (eight pages or more). (2) Film and microfilm (16 millimeter). (3) Test materials. (4) Printed music. (5) All sound recordings (records, video/audio cassettes, reel to reel tapes, and compact discs). (6) Manuscripts for books. b. Determine rates for Media Mail. (1) Calculate rates based on weight of piece. (2) Endorse as "Media Mail." Page 6

7 (3) Apply Media Mail Rate using scale/meter, enter weight, select Retail Ground to determine the rate: MEDIA Mail. c. Identify Library Mail. (1) Books. (2) Printed music. (3) Book store. (4) Periodicals. (5) Sound recordings and other items. d. Determine rates for Library Mail. (1) Calculate rates based on weight of piece. (2) Apply Library Rate using scale/meter, enter weight, select Retail Ground, determine the rate: LIBRARY Mail. 8. Process Retail Ground (SAM) Mail. a. Identify the different types of Retail Ground (SAM) matter. (1) Advertising circulars and books. (2) Catalogs. (3) Keys. (4) Small parcels containing merchandise. (5) Printed matter. b. Identify weight and size limits. (1) Determine weight is more than 13 ounces not to exceed 70 pounds. (2) Define maximum size is 130 inches; minimum size is 3 1/2 inches (height) by 5 inches (length). (3) Define oversize as inches. 9. Identify Nonmailable matter. a. Define nonmailable matter. b. Identify nonmailable items. (1) Lighter fluid, lighters, and liquors. (2) Explosive/flammable material and weapons. (3) Dry cell batteries/odd shaped items. (4) Lotteries/controlled substances. (5) Hazardous materials (HAZMAT). 10. Process Priority Express Mail. Page 7

8 a. Determine Priority Express Mail acceptance. (1) Define maximum weight is 70 pounds. (2) Define maximum size as 108 inches. b. Determine Priority Express Mail postage. (1) Determine if article is mailable. (2) Check weight and size limit using Express Mail rate chart to determine postage. c. Prepare Priority Express Mail Label 11-B. (1) Ensure customer completes the "FROM" and "TO" addresses on Label 11B. (2) Enter zip code from there the article is coming. (3) Enter today's date. (4) Enter current civilian time and place an "X" over correct AM/PM box. (5) Enter weight of package. (6) Place an "X" over the far right box, 3pm. (7) Place an "X" over the far left box, 2d Day. (8) Enter amount of postage. (9) Enter total amount of postage. (10) Initial form. (Asterisks indicates a leader performance step.) Evaluation Guidance: Score the Soldier GO if all performance measures are passed (P). Score the Soldier NO GO if any performance measure is failed (F). If the Soldier scores NO GO, show the Soldier what was done wrong and how to do it correctly. Evaluation Preparation: Evaluate this task in conjunction with other postal tasks. Ensure all necessary postal supplies and equipment are available. Brief Soldier: Tell the Soldier to accept domestic mail. Page 8

9 PERFORMANCE MEASURES GO NO-GO N/A 1. Employed the Integrated Platform Scale and Postage Meter. a. Identified features and postage meter control panel functions. b. Established a lock code password. c. Prepared PS Form 3602-PO. d. Ran a "zero" tape to ensure the meter was functioning correctly. e. Calculated postage on the meter. f. Processed postage refunds. 2. Processed Domestic Mail. a. Identified the four classes of domestic mail. b. Identified subclasses of domestic mail. c. Identified APO/FPO addresses. d. Identified Postal Publications. e. Identified Wrapping and Packing requirements. 3. Identified Postal Publications. a. Researched the DMM. b. Researched the POM. c. Reviewed the USPS Postal Bulletins. 4. Identified Wrapping and Packing requirements. a. Determined if outside wrapping is of acceptable strength. b. Identified acceptable packing containers. 5. Determined maximum size limits. a. Measured and weighed the article of mail to ensure that it met size and weight standards for domestic mail. b. Measured the longest side to get the length. c. Measured the distance around the article (ALL FOUR SIDES) at the thickest part to determine the girth. d. Added the length and girth together to determine the size of the article. 6. Processed First-Class and Priority Mail. a. Identified First-Class Mail matter. b. Processed balloting material. c. Identified size limits for letters. d. Identified Flat size limits. e. Determined First Class rate of postage. f. Processed Priority Mail. 7. Processed Media Mail. a. Identified the different types of Media Mail matter. b. Determined rates for Media Mail. c. Identified Library Mail. d. Determined rates for Library Mail. 8. Processed Retail Ground (SAM) mail. a. Identified the different types of Retail Ground (SAM) matter. b. Identified weight and size limits. 9. Identified Nonmailable matter. a. Defined nonmailable matter. b. Identified nonmailable items. 10. Processed Priority Express Mail. a. Determined Priority Express Mail acceptance. b. Determined Priority Express Mail postage. c. Prepared Priority Express Mail Label 11-B. Supporting Reference(s): Page 9

10 Step Number Reference ID Reference Name Required Primary DOD M DoD Postal Manual Yes Yes POM Postal Operations Manual Yes No USPS DMM 58 USPS ENVELOPE 2976-E DOMESTIC MAIL MANUAL (DMM) (ISSUE NO. 58) Customs Envelope Yes No USPS FORM 2976 Customs--CN 22 (Old C1) Sender's Declaration Yes No USPS FORM 2976-A Customs Declarations and Dispatch Note Yes No USPS FORM 3533 Application and Voucher for Refund of Postage and Fees USPS LAB107 Priority Mail Sticker Yes No USPS LAB11B Express Mail Post Office to Addressee Service Yes No USPS NOT123 Ratefold Yes No USPS OFFICIAL ZONE CHART USPS Official Zone Chart Yes No Yes Yes No No TADSS : None Equipment Items (LIN): None Materiel Items (NSN) : Step ID NSN LIN Title Qty Tape, Measuring Scale, Letter, 16 OZ Small Stamp - SPECIAL DELIVERY Large Stamp - INSURED - elliptical Small Stamp - RETURN RECEIPT REQUESTED Large Stamp - Return Receipt Requested Large Stamp - PAL Small Stamp - FIRST CLASS Scale, Weighing Scale, Automatic Indicating, 70 LB Large Stamp - Return receipt requested showing addres where delivered Small Stamp - FRAGILE Small Stamp - LIBRARY MAIL Postage Meter, Head, PB Mod Inking Pad, Rubber Stamp, 4-1/4 X 2-3/4 Inch Postage Meter, Base, PB Mod Type, Rubber, Pica Small Stamp - SPECIAL HANDLING Small Stamp - CERTIFIED Small Stamp - PRIORITY MAIL Small Stamp - REGISTERED Tape, Postage Meter Machine 6S Calculator, Electronic 1 Environment: Environmental protection is not just the law but the right thing to do. It is a continual process and starts with deliberate planning. Always be alert to ways to protect our environment during training and missions. In doing so, you will contribute to the sustainment of our training resources while protecting people and the environment from harmful effects. Refer to the current Environmental Considerations manual and the current GTA Environmental-related Risk Assessment card. Safety: In a training environment, leaders must perform a risk assessment in accordance with current Risk Management Doctrine. Leaders will complete the current Deliberate Risk Assessment Worksheet in accordance with the TRADOC Safety Officer during the planning and completion of each task and sub-task by assessing mission, enemy, terrain and weather, troops and support available-time available and civil considerations, (METT-TC). Note: During MOPP training, leaders must ensure personnel are monitored for potential heat injury. Local policies and procedures must be followed during times of increased heat category in order to avoid heat related injury. Consider the MOPP work/rest cycles and water replacement guidelines IAW current CBRN doctrine. Page 10

11 Prerequisite Individual Tasks : None Supporting Individual Tasks : Task Number Title Proponent Status 805C-LF Process Domestic Mail Requiring Special Services 805C - Adjutant General (Individual) Approved 805C-LF Accept Domestic Mail Requiring Special Services 805C - Adjutant General (Individual) Delete Supported Individual Tasks : Task Number Title Proponent Status 805C-LF Operate a Postal Service Center 805C - Adjutant General (Individual) Approved 805C-LF Process Mail 805C - Adjutant General (Individual) Approved Supported Collective Tasks : Task Number Title Proponent Status 12-EAC-1253 Provide Postal Support (HR CO) 12 - Adjutant General (Collective) Approved Knowledges : Knowledge ID 805C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K-0322 K C-K C-K K C-K C-K C-K C-K C-K C-K K-GCSS C-K C-K C-K C-K C-K-0278 Knowledge Name Know how to recognize a dependent ID card Know that it is a customer responsibility to comply with Postal Regulations Know what a DoD Contractor ID card looks like Know how to recognize a retiree ID card Know the provisions of the local SOFA agreement reguarding postal issues Know what items are considered restricted from mailing Know what the weight and size restrictions are for Express Mail. Know what the weight and size restrictions are for Parcel Air Lift Mail. Know what oversized mail is. Know what the 15 pound rule is for Priority and Parcel Post Mail. Know what the weight and size restrictions are for Parcel Post Mail. Know what the weight and size restrictions are for Priority Mail. Identify characteristics of good customer relations Know what the weight and size restrictions are for Library Mail. Know what the weight and size restrictions are for Media Mail. Understands Customer Service (help desk standards, user feedback) Know what cancelling device to use for cancelling stamps. Know what the proper endorsements are for domestic mail classes. Know what minimum strength box, an other material may be used for mailing. Know what the nonmachinable surcharge is. Know what the proper steps are in processing domestic mail using the manual method. Know what a proper return address and forwarding address is. Knowledge of customer issue process Know what a PS Form 2976 is. Know what a PS Form 2976-A is. Know what a PS Form 2976-E is. Know what the weight and size restrictions are for First Class Mail. Know what an active duty military ID card looks like. Skills : Skill ID 805C-S C-S C-S C-S C-S C-S C-S C-S C-S-0080 Skill Name Ability to read, interpret, and apply USPS Official Zone Chart Ability to read, interpret, and apply the DMM Ability to interperet information on ID cards Ability to read, interpret, and apply USPS Notice 123 Rate Fold Ability to read and interpret 16 oz scale template Ability to read and interpret 70 LB scale template Ability to count stamps and give the correct amount of stamps to the customer Identify a US passport. Ability to read and apply a tape measure Page 11

12 805C-S C-S-0079 Ability to communicate effectively with customers Ability to use a Postage Meter Machine ICTL Data : ICTL Title Postal Operations Course ICTL Personnel Type MOS Data Enlisted MOS: 42A, Skill Level: SL1, ASI: F5 Page 12