805C-LF Process Domestic Mail Requiring Special Services Status: Approved

Transcription

1 Report Date: 13 Feb C-LF Process Domestic Mail Requiring Special Services Status: Approved Distribution Restriction: Approved for public release; distribution is unlimited. Destruction Notice: None Foreign Disclosure: FD1 - This training product has been reviewed by the training developers in coordination with the USASSI Fort Jackson foreign disclosure officer. This training product can be used to instruct international military students from all approved countries without restrictions. Page 1

2 Conditions: You are assigned as a Postal Finance Clerk in a Military Post Office (MPO). You are required to protect the mail, prevent mismanagement of funds, and assist customers requesting to send an article of domestic mail requiring special services. You have access to the Domestic Mail Manual (DMM), Department of Defense (DOD) M (DOD Postal Manual), Retail System Software (RSS), keyboard, wand, receipt printer, clerk display monitor, Postage Validation Imprinter (PVI), PS Label 200 (Registered Mail Sticker), PS Form 2976 (Customs Declaration), PS Form 2976-A (Customs Declaration and Dispatch Note), PS Form 2976-E (Customs Declaration Envelope), PS Form 3800 (Receipt for Certified Mail), PS Form 3806 (Receipt for Registered Mail), PS Form 3811 (Domestic Return Receipt), PS Form 3813 (Domestic Insured Mail Receipt, $500 and under ), PS Form 3813-P (Domestic Insured Mail Receipt, Over $500), PS Form 3817 (Certificate of Mailing), and standard United States Postal Service ( USPS) supplies and equipment. This task should not be trained in MOPP 4. Standards: Accept and process domestic mail requiring special services by using the correct forms and endorsements, determine the correct amount of postage and fees, if the item is mailable, if special services are available, and verify the customer is authorized to use the MPO, without error. Special Conditions: None Safety Risk: Low MOPP 4: Never Task Statements Cue: You receive a letter or parcel for mailing at the domestic mail rate of postage and the customer requests special services. None DANGER None WARNING None CAUTION Remarks: None Notes: All required forms, publications, and equipment will be provided by the local command. Page 2

3 1. Perform Retail System Software functions. Performance Steps a. Identify the components of the Point-of-Service (POS) ONE system. Note: This step will only be performed if the equipment is available. (1) Receipt printer. (2) Scale. (3) Customers' Display/Credit/Debit machine. (4) Postage Validation Imprinter (PVI). (5) Clerk Display Monitor. (6) Central Processing Unit (CPU). (7) Keyboard. (8) Scanner. (9) Uninterruptible Power Supply (UPS). (10) Cash Drawer/Till. b. Perform accept stamp stock from Custodian of Postal Effects (COPE) function. c. Perform accept money order from COPE function. d. Perform sell money order function. e. Perform cash money order function. f. Perform void money order function. 2. Process Insured Mail. a. Identify categories of insured mail. (1) Articles valued at $ or less are processed as "$ AND UNDER INSURED" (a signature is not required at delivery for these articles). (2) Articles valued from $ up to a maximum of $ are processed as "OVER $500 INSURED" (these articles will receive a signature and scan at delivery). b. Prepare PS Form 3813 (Insured Mail Receipt - $500 and under). (1) Item 1, enter the insured fee. (2) Item 2, enter the amount of insurance coverage (this amount should be the actual value of the content(s)). (3) Item 3, enter the amount of postage charged for the article. (4) Item 4, enter the total amount of the postage and fees. (5) Place the insured mail label on the address side of the article above the destination address and to the right of the return address, leaving room to affix postage. c. Prepare PS Form 3813-P (Insured Mail Receipt - Over $500). Page 3

4 (1) Item 1, leave blank. For Official Use. (2) Item 2, enter the amount of postage charged for the article. (3) Item 3, enter the insured fee calculated by the POS ONE. (4) Item 4, enter the amount of insurance coverage (this amount should be the actual value of the content(s)). (5) Item 5, enter fee for the additional service, restricted delivery. (6) Item 6, leave blank. (7) Item 7, enter fee for the additional service, return receipt. (8) Item 8, enter the total amount of the postage and fees. (9) Item 9, postmark with the APDS (the APDS provides the date and post office that accepted the article for mailing). (10) Place the insured mail label on the address side of the article above the destination address and to the right of the return address, leaving room to affix postage. 3. Process Certified Mail. a. Prepare PS Form 3800 (Certified Mail Receipt). (1) Item 1, enter postage to be collected (First-Class/Priority). (2) Item 2, enter Certified fee. (3) Item 3, enter fee(s) for additional services if requested. (4) Item 4, enter the total of postage and fee(s) to be collected. b. Place the label on the address side of the article above the destination address and to the right of the return address, leaving room to affix postage. c. Cancel postage stamps, and apply postmark (APDS impression) on the address side of the article wrapper and at the intersection of all taped seams and sealed flaps. 4. Process Return Receipt Requested. a. Prepare PS Form 3811 (Domestic Return Receipt). (1) Item 1, verify customer enters the complete name and address of the addressee, just as it appears on the article being mailed. (2) Item 2, enter the article number (e.g., RB US, V US, P US, or EH US). (3) Item 3, check one block for the type of service being used. (4) Legibly, enter mailer's full name, street address, city, state, and ZIP Code or APO/FPO number. b. Endorse mail with "Return Receipt Requested." c. Place endorsement above the delivery address to the right of the return address, ensuring not to over-strike or cover any other endorsements or portions of the address. 5. Process Certificate of Mailing. a. Prepare PS Form 3817 (Certificate of Mailing). Page 4

5 (1) Item 1, verify customer enters the complete address of the mailer, just as it appears on the article. (2) Item 2, verify customer enters the complete address of addressee, just as it appears on the article. (3) Item 3, affix PVI label used for the fee in this area, if stamps are used cancel the postage stamp(s). b. Place the fee for Certificate of Mailing (PVI label) directly on the front of the PS Form c. Apply the correct postage for article(s) being mailed. d. Process the certificate of mailing fee and postage as two separate transactions. 6. Process Registered Mail. a. Determine if item to be mailed is acceptable to be mailed as registered mail. (1) Must be mailed at the First-Class or Priority mail rate ONLY. (2) Must be completely sealed on all sides of the article. b. Prepare PS Form 3806 (Receipt for Registered Mail). (1) Item 1, enter the full dollar value of the article. If the article has "no value", write NONE. (2) Item 2, enter the "From" address, just as it appears on the article being presented. The return address must include a full name, complete street address, city, state and ZIP Code, or APO/FPO number. (3) Item 3, enter the "To" address, just as it appears on the article being presented. The addressee's address must include a full name, complete street address, city, state and ZIP Code, or APO/FPO number. (4) Item 4, enter the Registered number, including the "RB and the US, from the preprinted Label 200, Registered Mail. (5) Item 5, enter the amounts for the postage, registry fee, and fee(s) for any additional special services requested, such as return receipt or restricted delivery. Do not make an entry in the handling charge block. (6) Item 6, legibly sign your name in this block as the accepting clerk. Do not print your name or enter your initials. c. Place the Registered Mail Label 200 to the address side of the article. d. Cancel postage stamps, and apply postmark (APDS impression) on the address side of the article wrapper, and at the intersection of all taped seams and sealed flaps. 7. Process Restricted Delivery Mail. a. Determine if item is qualified for restricted delivery. (1) Addressee must be an individual (person) specified by name. (2) Item CANNOT be mailed to a company, corporation, or firm. (3) Restricted delivery may be obtained only for registered, certified, and insured mail over $200. b. Determine applicable fee(s). c. Endorse "RESTRICTED DELIVERY" above the delivery address and below the return address. 8. Process Customs Declarations. a. Prepare PS Form 2976-A (Customs Declaration and Dispatch Note) (Upper Portion). (1) Verify customer enters the sender s name and address and the addressee s name and address. Page 5

6 (2) Enter the total postage and fees paid by the customer. b. Prepare Customs Declaration (Lower Portion). (1) Item 1, verify customer enters a detailed description of the contents (e.g., material article is made of such as cotton, leather, silk, etc., and brand names). (2) Item 2, verify customer enters the quantity of each item listed. (3) Item 3, verify customer enters weight of article(s) listed expressed in pounds and ounces. (4) Item 4, verify customer enters the dollar value of each article. (5) Item 5, verify customer checks the appropriate block (e.g., gift, commercial sample, documents, returned goods or other). (6) Item 6, verify customer selects the correct mail handling method. (7) Item 7, verify customer identifies if special conditions or restrictions apply to items being mailed, if applicable. (8) Item 8, enter the total weight of article(s) listed expressed in pounds and ounces. (9) Item 9, verify customer enters the total value of each article listed. (10) Item 10, verify customer checks the appropriate block and provide necessary information, if applicable. (11) Item 11-12, leave blank. (12) Item 13, verify customer signs and dates the form. (13) Stamp all six copies with the APDS. (14) Item 20, leave blank. (15) Item 21, verify customer enters the country of origin of goods. c. Process PS Form 2976-A (Customs Declaration and Dispatch Note). (1) Insert Copies 1 thru 4 into PS Form 2976-E (Customs Declaration Envelope)and affix to parcel. (2) Detach and maintain Copy 5 at MPO for 30 days. (3) Detach and provide customer Copy 6. d. Prepare PS Form 2976 (Customs Declaration-CN22). (1) Mark with an X to indicate the type of content. (2) Enter a detailed description of the contents (e.g., quantity, the material article is made of (cotton, leather, silk, etc.), and brand names). (3) Enter the dollar value of each article and total it. (4) Enter the weight of the article expressed in pounds and ounces. (5) Print name and address, the addressee s name and address, and date the customs form using the current date. (6) Maintain the detached PS Form 2976 at the MPO for 30 days. e. Place all customs forms on the address side of the article, preferably to the bottom left hand side. Page 6

7 f. Process Bona Fide gifts not exceeding $ in value. (1) Ensure a customs declaration form is attached to each article or parcel. (2) Ensure Unsolicited Gifts is clearly marked on each article or parcel. g. Process exemptions from customs duty. (1) Place orders inside PS Form 2976-E (Customs Declaration Envelope) or inside the parcel. (2) Endorse Returned Personal Effects-Orders Enclosed, Unsolicited Gift, and American Goods Returned. (3) Complete and attach customs declaration form. (Asterisks indicates a leader performance step.) Evaluation Guidance: Score a GO if the Soldier passes (P) all applicable performance measures. Score a NO GO if the Soldier fails (F) any performance measure. Show the Soldier what was done wrong on any failed performance measure and how to do it correctly. Evaluation Preparation: Setup: Evaluate this task in conjunction with other postal tasks. Ensure that all necessary postal supplies and equipment are available. Brief Soldier: Tell the Soldier to accept domestic mail requiring special services. Page 7

8 PERFORMANCE MEASURES GO NO-GO N/A 1. Performed Retail System Software functions. a. Identified the components of the POS ONE system. b. Performed accept stamp stock from COPE function. c. Performed accept money order from COPE function. d. Performed sell money order function. e. Performed cash money order function. f. Performed void money order function. 2. Processed Insured Mail. a. Identified categories of insured mail. b. Prepared PS Form 3813 (Insured Mail Receipt - $500 and under). c. Prepared PS Form 3813-P (Insured Mail Receipt - Over $500). 3. Processed Certified Mail. a. Prepared PS Form 3800 (Certified Mail Receipt). b. Placed the label on the address side of the article above the destination address and to the right of the return address, leaving room to affix postage. c. Cancelled postage stamps, and applied postmark (APDS impression) on the address side of the article wrapper and at the intersection of all taped seams and sealed flaps. 4. Processed Return Receipt Requested. a. Prepared PS Form 3811 (Domestic Return Receipt). b. Endorsed mail with "Return Receipt Requested." 5. Processed Certificate of Mailing. a. Prepared PS Form 3817 (Certificate of Mailing). b. Placed the fee for Certificate of Mailing (PVI label) directly on the front of the PS Form c. Applied the correct postage for article(s) being mailed. d. Processed the certificate of mailing fee and postage as two separate transactions. 6. Processed Registered Mail. a. Determined if item to be mailed was acceptable to be mailed as registered mail. b. Prepared PS Form 3806 (Receipt for Registered Mail). c. Placed the Registered Mail Label 200 to the address side of the article. d. Cancelled postage stamps, and applied postmark (APDS impression) on the address side of the article wrapper, and at the intersection of all taped seams and sealed flaps. 7. Processed Restricted Delivery Mail. a. Determined if item was qualified for restricted delivery. b. Determined applicable fee(s). c. Endorsed "RESTRICTED DELIVERY" above the delivery address and below the return address. 8. Processed Customs Declarations. a. Prepared PS Form 2976-A (Customs Declaration and Dispatch Note) (Upper Portion). b. Prepared Customs Declaration (Lower Portion). c. Processed PS Form 2976-A (Customs Declaration and Dispatch Note). d. Prepared PS Form 2976 (Customs Declaration-CN22). e. Placed all customs forms on the address side of the article, preferably to the bottom left hand side. f. Processed Bona Fide gifts not exceeding $ in value. g. Processed exemptions from customs duty. Supporting Reference(s): Page 8

9 Step Number Reference ID Reference Name Required Primary DOD M DoD Postal Manual Yes No POM Postal Operations Manual Yes No USPS DMM 58 DOMESTIC MAIL MANUAL (DMM) (ISSUE NO. 58) USPS FORM 2976 Customs--CN 22 (Old C1) Sender's Declaration Yes No USPS FORM 2976-A Customs Declarations and Dispatch Note Yes No USPS FORM 3800 Receipt for Certified Mail Yes No USPS FORM 3811 Domestic Return Receipt Yes No USPS FORM 3813 Receipt for Domestic Insured Parcel Yes No USPS FORM 3813-P Receipt for Insured Mail Domestic International Yes No USPS FORM 3817 Certificate of Mailing Yes No USPS LABEL 200 Registered Mail Label No No USPS OFFICIAL ZONE CHART USPS Official Zone Chart Yes No Yes Yes TADSS : None Equipment Items (LIN): None Materiel Items (NSN) : Step ID NSN LIN Title Qty Large Stamp - INSURED - elliptical Scale, Letter, 16 OZ Small Stamp - RETURN RECEIPT REQUESTED Small Stamp - SPECIAL DELIVERY Postage Meter, Base, PB Mod Scale, Automatic Indicating, 70 LB Small Stamp - REGISTERED Inking Pad, Rubber Stamp, 4-1/4 X 2-3/4 Inch Large Stamp - Return Receipt Requested Large Stamp - Return receipt requested showing addres where delivered Tape, Postage Meter Machine 6S Postage Meter, Head, PB Mod Type, Rubber, Pica Small Stamp - CERTIFIED Small Stamp - SPECIAL HANDLING 1 Environment: Environmental protection is not just the law but the right thing to do. It is a continual process and starts with deliberate planning. Always be alert to ways to protect our environment during training and missions. In doing so, you will contribute to the sustainment of our training resources while protecting people and the environment from harmful effects. Refer to the current Environmental Considerations manual and the current GTA Environmental-related Risk Assessment card. Safety: In a training environment, leaders must perform a risk assessment in accordance with current Risk Management Doctrine. Leaders will complete the current Deliberate Risk Assessment Worksheet in accordance with the TRADOC Safety Officer during the planning and completion of each task and sub-task by assessing mission, enemy, terrain and weather, troops and support available-time available and civil considerations, (METT-TC). Note: During MOPP training, leaders must ensure personnel are monitored for potential heat injury. Local policies and procedures must be followed during times of increased heat category in order to avoid heat related injury. Consider the MOPP work/rest cycles and water replacement guidelines IAW current CBRN doctrine. Prerequisite Individual Tasks : None Supporting Individual Tasks : None Supported Individual Tasks : Task Number Title Proponent Status 805C-LF Operate a Postal Service Center 805C - Adjutant General (Individual) Approved Page 9

10 805C-LF Process Mail 805C - Adjutant General (Individual) Approved 805C-LF Process Domestic Mail 805C - Adjutant General (Individual) Approved Supported Collective Tasks : Task Number Title Proponent Status 12-EAC-1228 Coordinate Human Resources Support During Offense, Defense, Stability and Defense Support of Civil Authorities (DSCA) Operations (Sustainment Brigade (SB) - Human Resources Operations Branch (HROB)) 12 - Adjutant General (Collective) Approved 12-PLT EAC EAC-1227 Created from Template: Provide Postal Support (Postal Platoon) Provide Human Resources Support During Offense, Defense, Stability and Defense Support of Civil Authorities (DSCA) Operations (Theater Sustainment Command (TSC) - Human Resources Sustainment Center (HRSC)) Manage Human Resources Support During Offense, Defense, Stability and Defense Support of Civil Authorities (DSCA) Operations (Expeditionary Sustainment Command (ESC) - Human Resources Operations Branch (HROB)) 12 - Adjutant General (Collective) Proposed 12 - Adjutant General (Collective) Approved 12 - Adjutant General (Collective) Approved 12-EAC-1253 Provide Postal Support (HR CO) 12 - Adjutant General (Collective) Approved Knowledges : Knowledge ID 805C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K C-K-0317 Knowledge Name Know what PS Form is used for Return Receipt for Merchandise mail. Know what a Return Receipt for Domestic Mail is. Know what PS Form is used for Unnumbered Insured mail. Know what Return For Merchandise mail is. Know what PS Form is used for Numbered Insured mail. Know what Unnumbered Insured mail is. Know what PS Form is used for Certified mail. Know what Numbered Insured mail is. Know what Restricted Delivery is. Know what Special Handling is. Know what a Certificate of Mailing is. Know what PS Form is used for a Certificate of Mailing. Know what a Label 200 is. Know what PS Form is used for Registered mail. Know what a Return Receipt for Domestic Mail After Mailing is. Know what Registered mail is. Know what the weight and size restrictions are for Express Mail. Know what the weight and size restrictions are for Parcel Air Lift Mail. Know what oversized mail is. Know what the 15 pound rule is for Priority and Parcel Post Mail. Know what the weight and size restrictions are for Parcel Post Mail. Know what the weight and size restrictions are for Priority Mail. Know what the weight and size restrictions are for Library Mail. Know what the weight and size restrictions are for Media Mail. Know what cancelling device to use for cancelling stamps. Know what the proper steps are for processing domestic mail using an IRT. Know what Certified mail is. Know what the proper endorsements are for domestic mail classes. Know what minimum strength box, an other material may be used for mailing. Know what the nonmachinable surcharge is. Know what the proper steps are in processing domestic mail using the manual method. Know what a proper return address and forwarding address is. Know what a PS Form 2976 is. Know what a PS Form 2976-A is. Know what a PS Form 2976-E is. Know what the weight and size restrictions are for First Class Mail. Know what an active duty military ID card looks like. Know what procedures are involved in completing customs forms. Page 10

11 Skills : Skill ID 805C-S C-S C-S C-S C-S C-S C-S C-S-0079 Skill Name Ability to read, interpret, and apply USPS Official Zone Chart Ability to read, interpret, and apply the DMM Ability to read, interpret, and apply USPS Notice 123 Rate Fold Ability to read and interpret 70 LB scale template Ability to count stamps and give the correct amount of stamps to the customer Ability to count money and give correct change Ability to read and apply a tape measure Ability to use a Postage Meter Machine ICTL Data : ICTL Title Postal Operations Course ICTL Personnel Type MOS Data Enlisted MOS: 42A, Skill Level: SL1, ASI: F5 Page 11