Word Processing 1. Business Letters Letterhead Envelopes
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1 Word Processing 1 Business Letters Letterhead Envelopes
2 Personal Business Letter Review
3 Personal Business Letters Personal Business Letter a letter that is sent from an individual to a business/organization or a person for a business reason Reasons to send a personal business letter Request information Complain Compliment
4 9501 Harley Drive Raleigh, NC January 19, 20-- Return Address Dateline Office of Admissions Appalachian State University P. O. Box Boone, NC Dear Sir or Madam: Inside Address/Letter Address Salutation I am currently a junior in high school and in the process of checking into various programs and universities. I visited your website and it got me very interested in your school. I believe that I would love living in the mountains and participating in all of the activities that Boone and the surrounding areas have to offer. Body I am writing to request information about Appalachian State University and the Boone area. Could you please send me information on following topics: Business Management, orientation sessions, financial aid, and housing? Parts of a Personal Business Letter I am very excited about the possibility of attending Appalachian State University and I can not wait to visit the campus. I would like to thank you in advance for your time and information. I look forward to hearing from you soon. Sincerely, John Smith John Smith Complimentary Close Writer s Signature Writer s Keyed Name
5 1 Left Margin 9501 Harley Drive Raleigh, NC January 19, 20-- Office of Admissions Appalachian State University P. O. Box Boone, NC Dear Sir or Madam: I am currently a junior in high school and in the process of checking into various programs and universities. I visited your website and it got me very interested in your school. I believe that I would love living in the mountains and participating in all of the activities that Boone and the surrounding areas have to offer. I am writing to request information about Appalachian State University and the Boone area. Could you please send me information on following topics: Business Management, orientation sessions, financial aid, and housing? I am very excited about the possibility of attending Appalachian State University and I can not wait to visit the campus. I would like to thank you in advance for your time and information. I look forward to hearing from you soon. Sincerely, QS John Smith QS 2 Top Margin SS within paragraphs and between paragraphs 1 Bottom Margin in the body Spacing of a Personal Business Letter 1 Right Margin
6 Notations Review Typist Initials (Reference Initials) Used when someone other than the sender types the letter below the Writer s Keyed Name Keyed in lower case with no spaces or punctuation
7 Notations Review Attachment Notation Key Attachment if an item is stapled or paper clipped to the letter Enclosure Notation Key Enclosure if an item is included or sent with the letter Copy Notation Key a lower case c followed by the name of the person receiving a copy of the letter c Mrs. Rhodes
8 Punctuation Style Review Mixed Punctuation Punctuation is used after the Salutation and Complimentary Close Colon or Comma after Salutation Comma after Complimentary Close Open Punctuation Punctuation is not used after the Salutation and Complimentary Close Punctuation is OMITTED
9 Paragraph Style Review Block Style all lines of text are even with the left margin used in the body of letters
10 Business Letters
11 Types of Letters Business Letter A letter sent from a business to an individual or to another business. Business Business Person
12 Business Letters Letterhead Business letters are usually keyed on letterhead. Letterhead is stationery used by businesses Computer Central 2014 Montgomery Street Rocky Mount, NC The letterhead contains a logo and contact information for the business such as the name, address, phone/fax/ , and web address of the business.
13 Letterhead Examples
14 Letterhead Examples
15 Reasons to send Business Letters To respond to a customer To inform customers What are reasons a business would send a Business letter?
16 Example of a business letter from the University of Success to Berry Good Student. May 15, 2012 Berry Good Student 2011 Yellow Jacket Lane Rose Hill, NC Dear Berry: University of Success 103 Hard Work Lane Passing Grade, NC Thank you for writing. Here is the information you requested on developing good study habits. Good luck on your EOGs. If you work hard I know you will be successful. Sincerely, U.R. Successful U. R. Successful, Dean cmr Enclosure
17 When letterhead is used the return address is not keyed because it is already included in the letterhead. You do not need to set the margins. May 15, 2012 Berry Good Student 2011 Yellow Jacket Lane Rose Hill, NC Dear Berry: Thank you for writing. Here is the information you requested on developing good study habits. Good luck on your EOGs. If you work hard I know you will be successful. Sincerely, U.R. Successful U. R. Successful, Dean cmr University of Success 103 Hard Work Lane Passing Grade, NC Enclosure
18 The date is the first item keyed After keying the date, spacing is the same as a personal business letter. May 15, 2012 University of Success 103 Hard Work Lane Passing Grade, NC QS Berry Good Student 2011 Yellow Jacket Lane Rose Hill, NC Dear Berry: SS within Paragraphs Thank you for writing. Here is the information you requested on developing good study habits. Good luck on your EOGs. If you work hard I know you will be successful. Sincerely, QS U.R. Successful U. R. Successful, Dean cmr Enclosure
19 Is the return address keyed when typing a business letter using company letterhead? Why or why not? What is the first item keyed when using company letterhead?
20 Envelopes Envelopes have 2 addresses Stamp return address sender letter address receiver
21 THE END
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