Accessing Data from the Web Interface

Transcription

1 11 CHAPTER This chapter provides information about accessing Cisco Mobile Wireless Transport Manager (MWTM) data from the MWTM web interface by using a web browser. This chapter contains: Supported Browsers, page 11-1 Accessing the MWTM Web Interface, page 11-2 Overview of the MWTM Web Interface, page 11-3 Displaying the Home Page, page 11-8 Downloading the MWTM Client from the Web, page 11-9 Displaying Alarms and Events, page Displaying Summary Lists, page Displaying Status and Summary Reports, page Viewing Report Status, page Viewing Historical Statistics Report Settings, page Tools, page Understanding Groups, page Viewing Statistics, page Supported Browsers The MWTM web interface is supported on the following browsers: Microsoft Internet Explorer version 6.0 and 7.0 on Microsoft Windows operating system Mozilla Firefox 2.0 on Solaris 9 and Red Hat Linux Enterprise AS 4.0 operating system Mozilla Firefox 3.0+ on Solaris 10 and Red Hat Linux Enterprise 5.3 and Microsoft Windows operating systems. Note The first time you attempt to connect to the MWTM server using Firefox 3.0, you must add an exception to allow the connection. See Importing an SSL Certificate to an MWTM Client, page 2-23 for more information. 11-1

2 Accessing the MWTM Web Interface Chapter 11 Checking Your Browser To check your browser and screen settings, from the MWTM web interface Home page, select Browser Checker. Note Opening the MWTM in an unsupported browser generates a warning. Also, if JavaScript is not enabled, the MWTM web interface cannot function. The Browser Checker window contains: Pane or Browser Information Browser Browser User Agent Platform Cookies Enabled Javascript Enabled AJAX Component The name and version of the browser you are using. Text string sent to identify the user agent to the server. Typically includes information such as the application name, version, host operating system, and language. The platform type. For example, Win32. Whether you have cookies enabled on the browser (Yes or No). Whether Javascript is enabled (Yes or No). The Asynchronous JavaScript and XML (AJAX) component sends asynchronous HTTP update requests. The MWTM web application is only accessible to web browsers that have an AJAX component enabled. Typical values include XMLHttpRequest (for Mozilla-based browsers) and MSXML2.XmlHttp (for IE 6). Screen Information Size Resolution of the display; for example, 1024 x 768. Color Depth Depth of the color display; for example, 16. Accessing the MWTM Web Interface The home page of the MWTM web interface is the first window to appear when you launch the MWTM web interface. To access the MWTM web interface, use one of these methods: Open a browser and enter in the Address field. (1774 is the default port). Note Accessing the MWTM web interface through a URL other than is not supported. From the MWTM client interface, choose View > MWTM Web Links > Home. The MWTM Home page window opens in the browser window. For details about the Home page, see Displaying the Home Page, page

3 Chapter 11 Overview of the MWTM Web Interface Overview of the MWTM Web Interface The MWTM web interface shows basic information about the events and objects that the MWTM manages. The MWTM web interface shows: Pane Title Bar Location bar Navigation Tree Content Area Shows: Mobile Wireless Transport Manager, version, and server name Managed networks (can be any combination of IP-RAN, ITP, CSG1, CSG2, GGSN, BWG, HA, and PDSN) Logout (appears only if you enable user access; see Configuring User Access, page 2-1) Help Click this link to access context-sensitive online help Preferences Click this link to access preferences that you can change from the web interface (see Changing Web Preference Settings, page 5-clviii) Shows where you currently are in the MWTM navigation tree. In the left pane, shows a tree of information organized by categories (see MWTM Web Interface Navigation Tree, page 11-3). In the right pane, shows detailed information about the object chosen in the navigation tree (see MWTM Web Interface Content Area, page 11-5). MWTM Web Interface Navigation Tree You can easily navigate the features of the MWTM web interface by using the navigation tree in the left pane. By default, the navigation tree is sorted by alarm severity, with objects having the most severe alarms appearing at the top of the tree. Note To learn more about alarm severity, see Chapter 9, Managing Alarms and Events. To view detailed information about a selection in the navigation tree, click the item in the tree. The content area in the right pane shows details about the chosen item. A plus (+) or minus (-) just to the left of the item indicates whether the item has subtending items under its domain. The MWTM automatically updates the navigation tree when changes occur to discovered nodes or to the network. When any changes occur in the MWTM client navigation tree, the MWTM web interface reflects these changes in its navigation tree. For example, if you delete a node in the MWTM client, the MWTM web interface removes that node from its navigation tree. Note For information about the navigation tree in the MWTM client interface, see MWTM Client Navigation Tree, page 4-cxxv. 11-3

4 Overview of the MWTM Web Interface Chapter 11 The MWTM web interface navigation tree contains: GUI Element Sorts all content in the navigation tree alphabetically by name. Sort tree by name Sorts all content in the navigation tree by status, from the highest alarms to the lowest. Sort tree by status Home Shows links to MWTM client software, Cisco documentation, and information about the MWTM on the Cisco web (see Displaying the Home Page, page 11-8). Administrative Shows MWTM system information including messages, logs, status, and properties (see Viewing Administrative Information from the Web Interface, page 12-1). If MWTM User-Based Access is enabled, only users with authentication level 3 (Network Operator) and higher can see all options. Users of all other levels see only the System Information and System Status panes. Active Alarms Shows alarms (see Displaying Alarms and Events, page 11-11). Event History Shows information about the events delivered by the MWTM event logger and event processor for events that the MWTM event logger and event processor deliver for all objects in the current network view (see Displaying Alarms and Events, page 11-11). Summary Lists Shows summaries of all objects that the MWTM manages (see Displaying Summary Lists, page 11-12). Reports Common Statistics Shows common statistic reports for AAA, CPU, Interface, and Memory. For more information, see Viewing Common Statistics Reports, page ITP Statistics Shows ITP statistic reports for AS, ASP, GTT Rates, Link, Link-Multi-Day, Linkset, MLR, MSU Rates, and SCTP. For more information, see Viewing ITP Statistics Reports, page Mobile Statistics Shows mobile statistic reports for APN, Content Services, and PDSN. For more information, see Viewing Mobile Statistics Reports, page RAN Statistics shows RAN statistic reports for PWE3 and RAN-Optimized. For more information, see RAN-Optimized Reports, page ITP Accounting Shows ITP accounting reports for MTP3, AS/ASP, and GTT. For more information, see Viewing ITP Accounting Reports, page Mobile Subscribers Shows subscriber account reports for HA, CSG, GGSN, and BWG. For more information, see Viewing Mobile Subscriber Count Reports, page File Archive Events Shows archived events (see Viewing Archived Event Files on the Web, page 9-22). Common Statistics Shows archived common statistic reports. For more information, see Viewing File Archive Common Reports, page ITP Statistics Shows archived ITP statistic reports. For more information, see Viewing File Archive ITP Reports, page Mobile Statistics Shows archived Mobile statistic reports. For more information, see Viewing File Archive Mobile Reports, page RAN Statistics Shows archived RAN statistic reports. For more information, see Viewing File Archive RAN Reports, page

5 Chapter 11 Overview of the MWTM Web Interface GUI Element Tools Provides tools for launching CiscoWorks, CiscoView, and Device Center. Also provides a search tool for Home Agent (HA) and Gateway GPRS Support Node (GGSN) subscribers (see Tools, page 11-16). Groups Displays user-defined groups (see Understanding Groups, page 11-19). DEFAULT View Shows a current list of nodes in the DEFAULT view. MWTM Web Interface Content Area Customizing Date Ranges The content area of the MWTM client interface is fully described in MWTM Client Content Area, page 4-cxxvi. That description also applies to the web interface. Additional navigational features that appear only in the web interface include: Customizing Date Ranges, page 11-5 Using the Toolbar, page 11-5 Some windows require that you select date ranges for generating historical graphs (see Displaying RAN-O Statistics, page 11-22). Standard date ranges (for example, Last 24 Hours or Last 7 Days) are available from a drop-down menu. However, if you want to customize the date range: Step 1 Click the Customize Date and Time Range tool in the toolbar of the content area. A dialog box appears. Step 2 Enter a: a. Begin Date and End Date; or, select those dates by clicking the Calendar tool. b. Begin Hour and End Hour from the drop-down menus, if they are available. Note The dialog box shows an error if the End Date is equal to or less than the Begin Date. Correct the error before proceeding. Step 3 Click OK to accept the date and time changes; or, Cancel to cancel this operation. The MWTM web interface generates a report for the specified time period. Using the Toolbar Depending upon the object you select in the navigation tree, the web interface toolbar provides these tools and options: Tool or Function Last Updated Page Date and time the MWTM last updated the information on the page. Shows where you are (page X of X total pages) and lists the total number of entries. 11-5

6 Overview of the MWTM Web Interface Chapter 11 Tool or Function Refresh Forces a refresh of the current web page. Click this icon to refresh the current page. Status Refresh Interval Allows you change the default refresh interval of 180 seconds. Enter a value between 180 and 900 seconds. Note Changes you make are temporary to the current page. Navigating away from the page sets the status refresh interval back to the default setting. To change the default setting, see Changing Web Preference Settings, page 5-clviii. Provision Allows you to provision the objects. Page Size Drop-down list of different page sizes (the number of table rows in the display). Click the drop-down arrow to select a different value. The value that you select becomes the default page size for all pages in the web interface. The title bar displays the current page and total number of table entries. > Advances the display to the next page of information. >> Advances the display to the last page of information. < Advances the display to the previous page of information. << Advances the display to the first page of information. Modify event filter Remove filter Opens the Event Filter dialog box. You can create a filter to display only the events in which you are interested (see Setting Alarm or Event Filters, page 9-11). Applies or removes a filter that you created. Archived Link that shows only archived alarms or events. This link appears when you select Event History or Active Alarms in the navigation tree. It also appears when you click the Alarms tab or Recent Events tab for a specific object. Caution In the Server.properties file, you can limit the number of rows in the archived events table with the MAX_ARCHIVED_EVENT _DB_ROWS property. The default value is 200,000. Increasing this value can have severe impact on server performance and can cause the server to run out of memory. Customize Date and Time Range Graph Series Editor Run Opens the Customize Date and Time Range dialog box (see Customizing Date Ranges, page 11-5). Opens the Graph Series Editor dialog box, which provides a check box for each available data series. Check the check box to display a series, and uncheck the check box to hide a series. If you click OK without selecting a series, it is the same as clicking Cancel. By default, the MWTM displays no more than 12 series by default. To change this default setting, see Display Series Dialog Box, page Runs the report type for the chosen duration. Export Data Range Type Exports the raw graph data to a report with comma-separated values (CSV file). You can save this file to disk or open it with an application that you choose (for example, Microsoft Excel). Label that shows the chosen time range for the historical statistics. Drop-down list of report types. 11-6

7 Chapter 11 Overview of the MWTM Web Interface Tool or Function Duration Output Sort Parameter Pause Edit Notes Drop-down list of default time ranges. Select one of these options, then click the Run tool. To specify a nondefault time range, click the Customize Date and Time Range too. Drop-down menu that provides these options: Graph Displays statistical data in graphs and tables Table Presents statistical data in tabular format only CSV Exports statistical data using comma-separated values Used in the graph output of certain reports to select the criteria for including a top set of series and for ordering the corresponding graphs displayed. Pauses the page refresh feature. Click Pause to disable the page refresh that would normally occur after the Status Refresh Interval. Click Pause again to re-enable the Status Refresh Interval. Enables you to edit or add notes for events. Slow Poller Interval Allows you to change the default slow poller interval of 60 seconds. Enter a value between 60 and 300 seconds. Note Changes you make are temporary to the current page. Navigating away from the page sets the status refresh interval back to the default setting. To change the default setting, see Changing Web Preference Settings, page 5-clviii. Fast Poller Interval Allows you to change the default fast poller interval of 15 seconds. Enter a value between 5 and 60 seconds. Reset Counters Launch Severity Note Changes you make are temporary to the current page. Navigating away from the page sets the status refresh interval back to the default setting. To change the default setting, see Changing Web Preference Settings, page 5-clviii. Enables you to modify the counter reset settings to one of the following: Show counters since reboot Show counters since last poll Show counters since user reset Drop-down list of applications you can launch: CiscoView CiscoWorks LMS Portal Device Center Node Home Page (This option is displayed based on the CiscoWorks user configuration) After you choose the application, click the Run icon to launch it. Drop-down list of the severities of alarms or events. Severity can be Critical, Major, Minor, Warning, Informational, Indeterminate, or Normal. This drop-down list appears when you select Event History or Active Alarms in the navigation tree. It also appears when you click the Alarms tab or Recent Events tab for a specific object. 11-7

8 Displaying the Home Page Chapter 11 Tool or Function Change Severity Clear Selection Toolbar for alarms and events Button to change the severity level of an alarm or event. To change the severity level, select one or more alarms or events by clicking the corresponding check boxes, choose a severity from the Severity drop-down list, then click Change Severity. This button appears when you select Event History or Active Alarms in the navigation tree. It also appears when you click the Alarms tab or Recent Events tab for a specific object. Link to clear the selection of one or more events or alarms. To select one or more alarms or events, check the corresponding check boxes. To clear the selection, click the Clear Selection link. This button appears when you select Event History or Active Alarms in the navigation tree. It also appears when you click the Alarms tab or Recent Events tab for a specific object. The web interface provides the same toolbar for alarms and events as the client interface. For full descriptions of these tools, see Toolbar Buttons, page 9-7. Displaying the Home Page The MWTM web interface Home page provides access to MWTM client software, Cisco documentation, and information about the MWTM. To access the Home page of the MWTM web interface, click Home under the navigation tree in the left pane. The content area in the right pane shows these GUI elements: Pane GUI Element Client Software Download Windows Client Shows the download instructions for the: Download Solaris Client Windows client Download Linux Client Solaris client Browser Checker Linux client Information about the browser and screen display For details, see Downloading the MWTM Client from the Web, page

9 Chapter 11 Downloading the MWTM Client from the Web Pane GUI Element MWTM on Cisco.com Documentation MWTM Home Page MWTM Software Download Page Latest MWTM Documentation Engineering Software Updates (FTP) MWTM Supported IOS Releases Help Home Page Release Notes Install Guide User Guide OSS Integration Guide Alarm Guide Frequently Asked Questions MWTM Server Help Command Shows hyperlinks to: MWTM information on the Cisco website MWTM software download from Cisco.com Most recent versions of MWTM documentation Software updates provided by Cisco Engineering Supported IOS Releases document for the current release For details, see Accessing Software Updates and Additional Information, page Shows: Online Help system for the MWTM PDF versions 1 of the: Release Notes for the Cisco Mobile Wireless Transport Manager Installation Guide for the Cisco Mobile Wireless Transport Manager User Guide for the Cisco Mobile Wireless Transport Manager OSS Integration Guide for the Cisco Mobile Wireless Transport Manager Alarm Guide for the Cisco Mobile Wireless Transport Manager HTML version of the FAQs 1. To access the latest versions, go to the parent index for Cisco MWTM user documents: CLI output of the mwtm help command For details, see Viewing the MWTM Technical Documentation, page Downloading the MWTM Client from the Web You can access the MWTM client installation software for Linux (unsupported), Solaris, and Windows from the MWTM web interface Home page. This access is useful if you do not have the CD-ROM, or if you prefer to download the software by using your web browser. Once you have downloaded the MWTM client installation software to your workstation, you must install the software on your local system. For more information about installing the MWTM client software by using a web server, see the following chapters in the Installation Guide for the Cisco Mobile Wireless Transport Manager 6.1.2: Installing the MWTM on Solaris Installing the MWTM on Windows Installing the MWTM on Linux Related Topics Downloading the Solaris Client, page Downloading the Windows Client, page

10 Downloading the MWTM Client from the Web Chapter 11 Downloading the Linux Client (Unsupported), page Downloading the Solaris Client To access the MWTM Client for Solaris page, select Download Solaris Client. The web interface shows the supported Solaris versions and instructions for downloading the Solaris client. See the Installation Guide for the Cisco Mobile Wireless Transport Manager for a detailed procedure. To start the client after installation, add the /opt/cscosgmclient/bin subdirectory to your path, then enter the mwtm client command from the command line. Downloading the Windows Client To access the MWTM Client for Windows page, select Download Windows Client. The web interface shows supported Windows versions and instructions for downloading the Windows setup program. After downloading the setup program onto your desktop or other Windows directory, double-click the setup.exe icon to start the setup program and launch the installation wizard. See the Installation Guide for the Cisco Mobile Wireless Transport Manager for detailed procedures. To start the client after installation, launch it from the Windows Start menu or double-click the MWTM Client icon on your desktop. Downloading the Linux Client (Unsupported) To access the MWTM Client for Linux page, select Download Linux Client. Note The MWTM does not support the MWTM client for Linux. Use the MWTM Linux client under advisement. The web interface shows the supported Linux versions and instructions for downloading the Linux client. See the Installation Guide for the Cisco Mobile Wireless Transport Manager for a detailed procedure. To start the client after installation, add the /opt/cscosgmclient/bin subdirectory to your path, then enter the mwtm client command from the command line. Accessing Software Updates and Additional Information You can access this information about the MWTM from the MWTM web interface Home page. To: View information about the MWTM or any other Cisco product available on Cisco.com, select Cisco Home Page. Read Cisco literature associated with the MWTM, including product data sheets, Q and As, and helpful presentations, select MWTM Home Page. Access software updates for the MWTM from Cisco.com for FTP, select Engineering Software Updates (FTP). The Cisco Systems Engineering FTP server page appears

11 Chapter 11 Displaying Alarms and Events Access software updates for the MWTM from Cisco.com, select MWTM Software Download Page. The Software Download page for the MWTM appears. Access the most recent versions of customer documentation for the MWTM, select Latest MWTM Documentation. The Cisco Mobile Wireless Transport Manager documentation page on Cisco.com appears. From this page, you can view the latest versions of MWTM release notes, installation guides, and end-user guides. Note If you cannot access Cisco.com from your location, you can always view the customer documentation that was delivered with the MWTM software. See the Viewing the MWTM Technical Documentation, page Viewing the MWTM Technical Documentation From the MWTM web interface Home page, you can view this MWTM technical documentation. To view the: Entire Cisco Mobile Wireless Transport Manager Help System, select Help Home Page. Entire as a PDF file on the web, using the Adobe Acrobat Reader, select User Guide (PDF). Entire Installation Guide for the Cisco Mobile Wireless Transport Manager as a PDF file on the web, using the Adobe Acrobat Reader, select Install Guide (PDF). Entire Release Notes for the Cisco Mobile Wireless Transport Manager as a PDF file on the web, using the Adobe Acrobat Reader, select Release Notes (PDF). Frequently Asked Questions (FAQs) about the MWTM, select Frequently Asked Questions. Syntax for every MWTM command, select MWTM Server Help Command. Caution These PDF versions of technical documents might not be the latest versions. For the latest versions, go to: Displaying Alarms and Events To display alarms in the web interface, click Active Alarms in the navigation tree, or select an object in the navigation tree and click the Alarms tab. To display events in the web interface, click Event History in the navigation tree, or select an object in the navigation tree and click the Recent Events tab. Viewing alarms and events in the web interface is essentially the same as viewing them in the MWTM client. Only minor differences exist: A paging feature for paging through large tables. A refresh interval that you can change. An Archived link for viewing archived alarms. Alarm selection by check box and a Clear Selection link. Severity drop-down list and a Change Severity button

12 Displaying Summary Lists Chapter 11 For detailed descriptions of these tools, see the Using the Toolbar section on page For descriptions of the columns, see the Right-click Menus section on page 9-9. Displaying Summary Lists Displaying Summary Lists in the web interface is essentially the same as displaying them in the MWTM client. Only minor differences exist. Clicking on an object under the Summary Lists in the web interface causes the content area to show information about the object. For details on: Navigating table columns, see Navigating Table s, page 5-clxiii. The toolbar, see Using the Toolbar, page For complete information about Summary Lists, see the Displaying Object Windows, page 6-2. Displaying Software Versions The Software Versions table lists the software versions for each node the MWTM manages. To access the Software Versions page: From the Web interface navigation tree, choose Summary Lists > Software Versions. From the MWTM main window, choose View > MWTM Web Links > Software Versions. For details on: Navigating the columns of the Software Versions table, see Navigating Table s, page 5-clxiii. The toolbar, see Using the Toolbar, page The Software Versions table contains: Name Node Type Software Version Software Name of the node. Type of node. Software version used by the node. Full software version information. Displaying Status and Summary Reports You can view a table, graph, or CSV file that shows the overall state of the available MWTM reports, the time the server took to gather data from the network and store it in the database, and enable or disable reports from the report page. You can also run hourly and daily performance summary reports. Step 1 Step 2 In the MWTM Web interface, in the navigation tree, click Reports. The Report Status window appears as described in Viewing Report Status, page From the Type pulldown menu, select one of the following types of reports: 11-12

13 Chapter 11 Viewing Report Status Step 3 Report Status See Viewing Report Status, page Performance Summary Hourly See Performance Summary Hourly Report, page Performance Summary Daily See Performance Summary Daily Report, page Select a duration and output type. See the Using the Toolbar section on page 11-5 for more information about these fields. Viewing Report Status The Reports page in the MWTM web interface allows you to view a table, graph, or CSV file that shows the overall state of the available MWTM reports. You can also enable or disable reports from the report page. Note Only reports that run on a regularly scheduled interval are displayed in the Hourly and Daily data. Reports that run continuously are not displayed. Note Only reports that run on a regular scheduled interval display information in the following columns:last Start Time, Last End Time, and Duration. Reports that run continuously display N/A for these columns. A report that has not yet run has Unknown in the above columns. To access the main Reports page: Step 1 Do one of the following: In a web browser, launch the MWTM web interface (see Accessing the MWTM Web Interface, page 11-2). In the navigation tree, click Reports. From the MWTM client, in the MWTM main window, choose View > MWTM Web Links > Reports. The Reports page in the content area shows the Report Type and the status (enabled or disabled). If you have generated a report, a green status ball and the word Enabled appear in the Status column. If you have not generated a report, a red status ball and the word Disabled appears. Note Clicking a Report Type takes you directly to the report data page. Step 2 The Status column indicates whether you have enabled or disabled data gathering for the specified report type. To enable a report in the MWTM Web interface, click Disabled in the Status column. The Status changes Enabled and a green status ball appears

14 Viewing Report Status Chapter 11 Performance Summary Hourly Report The Performance Summary Hourly Report shows the time it takes to gather the data from the network and store it in the database. This report shows data for reports that are invoked via an hourly cronjob only and not reports that run continuously. Step 1 Step 2 In the MWTM Web interface, in the navigation tree, click Reports. The Report Status window appears as described in Viewing Report Status, page From the Type pulldown menu, select Performance Summary Hourly. GUI Element Toolbar Provides functions to select a report type, duration, output type. See Using the Toolbar, page Table If you select the Output Type Table, the table contains: Expand to Full Screen Duration (Secs) Time Legend Report Type Type of report. Start Time (timezone) Time the report started. End Time (timezone) Time the report ended. Duration (secs) Time it took to run the report. Object Count Number of objects on which the report was run. Note If the Output Type is Table or CSV, the same data is presented but the column headings are labeled by data type. If Output Type is Graph, this text link displays the graph in a new, full-screen window for easier viewing. If Output Type is Graph, Y-axis label that shows duration in second. Note If no data exists between any two data points, the graph displays a color-coded vertical bar to show the period for which no data is available. If Output Type is Graph, X-axis label that shows a historical time scale and the server time zone. If Output Type is Graph, color-coded legend that shows labels for output. Performance Summary Daily Report The Performance Summary Daily Report shows the time it takes to gather the data from the network and store it in the database. This report shows data for reports that are invoked via a daily cronjob only and not reports that run continuously. Step 1 Step 2 In the MWTM Web interface, in the navigation tree, click Reports. The Report Status window appears as described in Viewing Report Status, page From the Type pulldown menu, select Performance Summary Daily

15 Chapter 11 Viewing Historical Statistics Report Settings GUI Element Toolbar Provides functions to select a report type, duration, output type. See Using the Toolbar, page Table If you select the Output Type Table, the table contains: Expand to Full Screen Duration (Secs) Time Legend Bits/Sec or Bytes/Sec Report Type Type of report. Start Time (timezone) Time the report started. End Time (timezone) Time the report ended. Duration (secs) Time it took to run the report Object Count Number of objects on which the report was run. If the Output Type is Table or CSV, the same data is presented but the column headings are labeled by data type. If Output Type is Graph, this text link displays the graph in a new, full-screen window for easier viewing. If Output Type is Graph, Y-axis label that shows duration in second. Note If no data exists between any two data points, the graph displays a color-coded vertical bar to show the period for which no data is available. If Output Type is Graph, X-axis label that shows a historical time scale and the server time zone. If Output Type is Graph, color-coded legend that shows labels for output. If Output Type is Graph, Y-axis label that shows traffic rate in bits per second. The Y axis automatically scales to the interface speed. Note If no data exists between any two data points, the graph displays a color-coded vertical bar to show the period for which no data is available. Viewing Historical Statistics Report Settings Step 1 Step 2 In the MWTM Web interface, in the navigation tree, click Reports. The Report Status window appears as described in Viewing Report Status, page Click the Settings tab. The Historical Stats Report Settings information is displayed. You can click on Disabled or Enabled to change the state of any of the reports. You can click on any field, except for the Reports Directory field, to modify its value

16 Tools Chapter 11 General Settings Reports Directory Specifies the directory in which the MWTM reports are stored. You must use the CLI to change the directory in which the reports are stored; you cannot click on this field to modify it. Time Mode Specifies the time mode, either 12-hour or 24-hour, for the reports. Master Report Flag If this option is enabled, the individual report settings are used. If this is option is disabled, all reports are turned off. Perform Disk Space Specifies whether disk space checking is enabled or disabled. Checking Export Reports Specifies whether to automatically generate reports in CSV format. 15 Min Stats Aging (Days) Specifies the database aging value for 15-minute statistics. When records exceed the specified value, they are aged out of the database. Hourly Stats Aging (Days) Specifies the database aging value for hourly statistics. When records exceed the specified value, they are aged out of the database. Daily Stats Aging (Days) Specifies the database aging value for daily statistics. When records exceed the specified value, they are aged out of the database. Monthly Stats Aging (Days) Specifies the database aging value for monthly statistics. When records exceed the specified value, they are aged out of the database. Custom Stats Aging (Days) Specifies the database aging value for custom statistics. When records exceed the specified value, they are aged out of the database. ITP Report Settings Show links with no capacity set (nullcaps) Show SCTP IP Links High In-Service Ratio Threshold High Utilization Ratio Threshold Specifies whether to show links/linksets that do not have planned send and receive capacities. Specifies whether to show SCTP IP links. Displays the high value for the In-Service ratio threshold. Displays the high value for the utilization ratio threshold. Tools To access launch and search tools, click Tools in the navigation tree of the MWTM web interface. The following options are available: Launch Tools, page Event Sounds, page Using the Batch Provision Tool, page Search Tools, page

17 Chapter 11 Tools Launch Tools If you have integrated with a CiscoWorks server, one or more of the following applications appears in the Launch pane as active links: CiscoView CiscoWorks LMS Portal Device Center The name of the server appears in parentheses following the application names. To launch an application, click the application name. See Integrating the MWTM with Other Products, page 5-clxxvi. Event Sounds The Event Sounds tool allows you to select a sound to be played when the client loses its connection to the MWTM server. By default, no sound is played when the client loses its connection to the server. You must select a sound to be played. Step 1 Step 2 Click Tools in the navigation tree of the MWTM web interface. From the Client disconnect sound pulldown menu, select a sound. The sound you selected is saved. After selecting a client disconnect sound, click Play to sample the sound. Note Make sure you are not logged into the MWTM client at the same time that you are changing the client disconnect sound in the MWTM web interface. Any sound changes you make using the MWTM client override changes you make using the web interface. You can use the MWTM client interface to create and change event sound filters for the MWTM client as explained in Setting Sounds for Events at an MWTM Client, page Using the Batch Provision Tool Step 1 Step 2 Step 3 Step 4 Click Tools in the navigation tree of the MWTM web interface, then click Batch Provision. This option appears only if you have previously created a provisioning group such as HA config, GGSN config, CSG Config, IP-RAN Config, or RAN-O Config. In the first pane, from the Group pulldown menu, select the group for which you want to batch script. The second pane updates with the batch scripts applicable for the group type you selected in the previous pane. In the second pane, from the Batch pulldown menu, select the script that you want to create. The contents of the batch script are displayed for the batch you selected. In the third pane, click Provision. Click the Write Mem option to save the script to the running configuration. If nodes in the group are not all running the same Cisco IOS version software, a dialog box appears asking whether you want to continue or cancel the operation

18 Tools Chapter 11 When a batch script is created, the Cisco IOS version of the node that the script was created against is persisted with the batch script. If the Cisco IOS version of the batch script does not match the IOS version for the master node in the group, a dialog box appears asking you whether you want to continue or cancel the operation. Related Topic About Provisioning, page 8-43 Search Tools Note You must have the Cisco Home Agent (HA) network enabled to use this tool (for details on enabling HA, see mwtm manage, page B-44). The Search pane provides a tool that you use to search for a specific subscriber across one or more designated Cisco Home Agent (HA) routers or to search for a GGSN subscriber. These tools are useful for troubleshooting problems that subscribers might report. In the Search pane, click one of the following options: Search for Home Agent Subscriber (See Searching for Home Agent Subscribers, page ) Search for GGSN Subscriber (See Searching for GGSN Subscribers, page ) Searching for Home Agent Subscribers Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Click Tools in the navigation tree of the MWTM web interface, then select Search for Home Agent Subscriber. Click the Identifier Type radio button: Network Access Identifier Use this option if you know the subscriber s network access identifier (NAI); for example, jdoe@xyz.com. IP Address Use this option if you know the subscriber s IP address Depending on your selection in Step 2, enter the subscriber s NAI or IP address in the Mobile Node Identifier field. In the Select Groups to Search pane, click on the group(s) for which you want to search for Home Agents. This field is only available if you have previously created an HA config, HA report, or General group. (See Creating Groups, page ) In the Select Home Agents to Search pane, check the check boxes of the Home Agents that you want to search. (The default setting is all Home Agents.) Click Select All to check all boxes and search all Home Agents. Click Deselect All to clear all check boxes. To conduct the search, click the Search button. The Search Results popup window appears. If the search successfully locates the subscriber, and you want to troubleshoot the problem, click the Troubleshoot Subscriber button in the Search Results popup. The MWTM automatically navigates to the Troubleshooting tab of the HA device

19 Chapter 11 Understanding Groups Step 8 For more information about troubleshooting devices by using the Troubleshooting tab, see Viewing Troubleshooting, page Searching for GGSN Subscribers Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Cick Tools in the navigation tree of the MWTM web interface, then click Search for GGSN Subscriber. In the MSISDN field, enter the MSISDN for which you want to search. In the Select Groups to Search pane, click on the group(s) for which you want to search for GGSN subscribers. This field is only available if you have previously created a GGSN config, GGSN report, or General group. (See Creating Groups, page ) In the Select GGSN Nodes to Search field, select all the GGSN Nodes on which you want to search for the MSISDN you entered. Click Select All to check all boxes and search all GGSN nodes. Click Deselect All to clear all check boxes. To conduct the search, click the Search button. The Search Results popup window appears. If the search is successful, you can select from the matching GGSNs to troubleshoot the subscriber by clicking the Troubleshoot Subscriber button in the Search Results popup. Understanding Groups MWTM allows you to create groups of nodes that can simplify operations. You can create groups using the MWTM web interface and then perform operations against all nodes of a group instead of performing the operation against each node individually. You can also perform searches on groups. For example, you can search for a home agent subscriber on nodes within a specific group. For provisioning groups, the master node is the first node in the group. The master node is used to determine provisioning commands. Related Topics Creating Groups, page Editing Groups, page Viewing Group Summary Information, page Creating Groups Note This option is available to users with authentication level Power User (level 2) and higher. You can create the following types of groups: Step 1 From the web interface, click Groups

20 Editing Groups Chapter 11 Step 2 Step 3 Click the Create icon. The New Group form appears. Complete the New Group fields: Name Type Enter a name for the group From the pulldown menu, select the group type: CSG configuration CSG report GGSN configuration GGSN report General Any node can be in the general group. HA configuration HA report IPRAN configuration RAN-O configuration Note If a group contains non-existent nodes or if you add a node of the wrong type to a group, the group will be invalid. Step 4 Click OK. The Edit window appears displaying information about the group you just created. See Viewing Group Summary Information, page for more information. Related Topics Understanding Groups, page Editing Groups, page Viewing Group Summary Information, page Editing Groups After you have created a group, you can add nodes to and remove nodes from the group. You can also order the nodes within the group. Note This option is available to users with authentication level Power User (level 2) and higher. If you do not have the required privileges you will not see the Edit tab. Step 1 From the web interface, click Groups > group name

21 Chapter 11 Viewing Group Summary Information Step 2 Step 3 Click the Edit tab. The Group Settings pane displays the group name and group type. In the Group Members pane, specify to display available members by Nodes or by Groups. You might want to view members by Group if you want to copy all members of one group to another group. The available members or groups are displayed. Note Only valid nodes for a group are displayed in the Available members/groups list. A group is invalid if it contains non-existent nodes or if the group contains nodes of the wrong type. Step 4 Step 5 Step 6 Click on a member or group to add to the specified group, then click Add. The member or group is added to the Selected Members list. To remove a member, click on the member in the Selected Members list, then click Remove. To order the nodes in a group, use the Raise and Lower buttons. For provisioning groups, the master node is the first node in the group. The master node is used to determine provisioning commands. Viewing Group Summary Information From the web interface navigation tree, click Groups to display the Group Summary List. Name Group Type Size Notes Valid Last Verified Name of the group. Type of group. Number of nodes in the group. Displays any notes attached to the group. Yes indicates the group is valid. No indicates the group is not valid. A group is invalid if it contains non-existent nodes or if the group contains nodes of the wrong type. Time and date group was last verified. Displaying Group Details Step 1 From the web interface, click Groups > group name. You can click on any of the following tabs for more information about the specified group: Details See Viewing Group Details, page Notes See Viewing Notes, page Events Displays events associated with the nodes in the group only. See Displaying Alarms and Events, page Alarms Displays alarms associated with the nodes in the group only. See Displaying Alarms and Events, page

22 Viewing Statistics Chapter 11 Edit See Editing Groups, page Viewing Group Details Step 1 From the web interface, click Groups > group name. Step 2 Click Details. Detailed information about the specified group is displayed. See Nodes Table, page 6-5 for descriptions of the fields. The Group Member Verification Status field specifies that status of each group member as it exists in the group. If the group is not valid, this field indicates which node is causing the group to not be valid. Viewing Statistics You can use statistics for capacity planning and trend analysis. For example, you can generate graphs, tables, or CSV files: For a specified time range to display historical statistics for customer busy-hours. To show the maximum send and receive traffic over a specified time period. To show data on a 15-minute, daily, or hourly basis. MWTM provides two types of statistics: Real-time statistics The MWTM provides real-time (not historical) performance statistics and error information occurring in real time. The MWTM client also displays graphs for real-time statistics. You use real-time statistics for troubleshooting active problem areas in your network. See Displaying RAN-O Statistics, page and Displaying Error Statistics, page Historical reports (statistics). These reports are available on the MWTM web interface only. These statistics vary by the time frame over which they are collected and stored and for some domains, the statistics gathered vary. For example, real-time SCTP Association Statistic Details describes link-level SCTP statistics collected every 15 seconds. The SCTP historical reports describe device-level SCTP statistics for all of the SCTP links on a specific device over 15 minute, hourly, and daily intervals. Displaying RAN-O Statistics You can view real-time performance data for a shorthaul or backhaul interface in the MWTM: Web interface by selecting a shorthaul or backhaul interface in the navigation tree and clicking the Shorthaul Performance or Performance tab in the right pane. Client interface by right-clicking a shorthaul or backhaul interface in the navigation tree and clicking Performance History. The MWTM client interface provides access to RAN-O real-time performance statistics that you can use to troubleshoot problems that occur in real time. The zoom and navigation features quickly enable isolating and focusing on a problem area. Note If the CISCO-IP-RAN-BACKHAUL-MIB on the node is not compliant with the MWTM, the MWTM issues the message: 11-22

23 Chapter 11 Displaying RAN-O Statistics MIB not compliant for reports Install a version of IOS software on the node that is compatible with the MWTM. For a list of compatible IOS software, from the MWTM: Web interface, choose Administrative > IPRAN OS README. Client interface, choose View > MWTM Web Links > Administrative; then click IPRAN OS README. The Performance tab shows one or more graphs depending on the type of report chosen. These graphs depict send and receive rates of optimized IP traffic over a specified time range. The graphs display the traffic in bits per second. Each data series shows maximum, minimum, and average rates of optimized traffic. The Performance tab for a backhaul interface shows total rates for GSM and UMTS traffic, including total error rates. This section provides information about: Displaying Shorthaul Performance Statistics, page Displaying Backhaul Performance Statistics, page Displaying Shorthaul Performance Statistics The Shorthaul Performance tab for a shorthaul interface shows the maximum, minimum, and average rates for send and receive traffic. The Shorthaul Performance tab for a shorthaul interface contains: GUI Element Toolbar Provides functions to select a report type, duration, output type. See Using the Toolbar, page Type A comprehensive summary of minimum, average, and maximum capacity statistics for send and receive traffic on a RAN shorthaul. You can choose from 15-minute, hourly, or daily capacity summary reports, or choose a custom range. Table If you select the Output Type Table, the table contains: Expand to Full Screen Data Type Type of data, send or receive Average Average of the data across the chosen time range Minimum Minimum value across the chosen time range Minimum Timestamp EDT Time the minimum value occurred Maximum Maximum value across the chosen time range Maximum Timestamp EDT Time the maximum value occurred Note If the Output Type is Table or CSV, the same data is presented but the column headings are labeled by data type (for example, Send Average and Receive Average). If Output Type is Graph, this text link displays the graph in a new, full-screen window for easier viewing

24 Displaying RAN-O Statistics Chapter 11 GUI Element Bits/Sec or Bytes/Sec Time Legend If Output Type is Graph, Y-axis label that shows traffic rate in bits per second. The Y axis automatically scales to the interface speed. Note If no data exists between any two data points, the graph displays a color-coded vertical bar to show the period for which no data is available. If Output Type is Graph, X-axis label that shows a historical time scale and the server time zone. If Output Type is Graph, color-coded legend that shows labels for traffic rates. Displaying Backhaul Performance Statistics The Performance tab for a backhaul interface shows minimum, average, and maximum traffic rates for send and receive traffic. You can also determine the percentage of backhaul utilization that various traffic types occupy. Error rates appear, too. The Performance tab for a backhaul interface contains: GUI Elements Toolbar Type Type (continued) Provides functions to select a report type, duration, output type, and the Graph Series Editor. See the Using the Toolbar section on page Report Type. If you choose a Capacity Summary report, the report shows a comprehensive summary of minimum, average, and maximum capacity statistics for total traffic (GSM-Abis and UMTS-Iub), total GSM-Abis traffic, and total UMTS-Iub traffic. You can choose from 15-minute, hourly, or daily capacity summary reports. Error rates appear, too. If Output Type is Graph, statistics appear in these graphs: Top Capacity statistics for send traffic rates, including percentage of backhaul utilization (right side of graph). Middle Capacity statistics for receive traffic rates, including percentage of backhaul utilization (right side of graph). Bottom Error counts for send and receive traffic. If you choose a Minimum, Average, or Maximum Capacity report, the tables and graphs show capacity statistics for the backhaul interface. You can choose from 15-minute, hourly, or daily capacity reports. If Output Type is Graph, send and receive rate statistics appear in separate panes. Each pane shows two fully expandable graphs: Top Shows total (GSM-Abis and UMTS-Iub), total GSM-Abis, and total UMTS-Iub traffic rates, including percentage of backhaul utilization (right side of graph). Bottom Shows traffic rates for each shorthaul interface that belongs to the backhaul