Cisco CPE Commander User Guide

Transcription

1 Cisco CPE Commander User Guide Release January 2000 Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA USA Tel: NETS (6387) Fax: Customer Order Number: DOC = Text Part Number:

2 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense. The following information is for FCC compliance of Class B devices: The equipment described in this manual generates and may radiate radio-frequency energy. If it is not installed in accordance with Cisco s installation instructions, it may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device in accordance with the specifications in part 15 of the FCC rules. These specifications are designed to provide reasonable protection against such interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures: Turn the television or radio antenna until the interference stops. Move the equipment to one side or the other of the television or radio. Move the equipment farther away from the television or radio. Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.) Modifications to this product not authorized by Cisco Systems, Inc. could void the FCC approval and negate your authority to operate the product. The following third-party software may be included with your product and will be subject to the software license agreement: CiscoWorks software and documentation are based in part on HP OpenView under license from the Hewlett-Packard Company. HP OpenView is a trademark of the Hewlett-Packard Company. Copyright 1992, 1993 Hewlett-Packard Company. The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB s public domain version of the UNIX operating system. All rights reserved. Copyright 1981, Regents of the University of California. Network Time Protocol (NTP). Copyright 1992, David L. Mills. The University of Delaware makes no representations about the suitability of this software for any purpose. Point-to-Point Protocol. Copyright 1989, Carnegie-Mellon University. All rights reserved. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission. The Cisco implementation of TN3270 is an adaptation of the TN3270, curses, and termcap programs developed by the University of California, Berkeley (UCB) as part of UCB s public domain version of the UNIX operating system. All rights reserved. Copyright , Regents of the University of California. Cisco incorporates Fastmac and TrueView software and the RingRunner chip in some Token Ring products. Fastmac software is licensed to Cisco by Madge Networks Limited, and the RingRunner chip is licensed to Cisco by Madge NV. Fastmac, RingRunner, and TrueView are trademarks and in some jurisdictions registered trademarks of Madge Networks Limited. Copyright 1995, Madge Networks Limited. All rights reserved. XRemote is a trademark of Network Computing Devices, Inc. Copyright 1989, Network Computing Devices, Inc., Mountain View, California. NCD makes no representations about the suitability of this software for any purpose. The X Window System is a trademark of the X Consortium, Cambridge, Massachusetts. All rights reserved.

3 NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED AS IS WITH ALL FAULTS. CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Access Registrar, AccessPath, Any to Any, AtmDirector, CCDA, CCDE, CCDP, CCIE, CCNA, CCNP, CCSI, CD-PAC, the Cisco logo, Cisco Certified Internetwork Expert logo, CiscoLink, the Cisco Management Connection logo, the Cisco NetWorks logo, the Cisco Powered Network logo, Cisco Systems Capital, the Cisco Systems Capital logo, Cisco Systems Networking Academy, the Cisco Technologies logo, ConnectWay, ControlStream, Fast Step, FireRunner, GigaStack, IGX, JumpStart, Kernel Proxy, MGX, Natural Network Viewer, NetSonar, Network Registrar, Packet, PIX, Point and Click Internetworking, Policy Builder, Precept, RouteStream, Secure Script, ServiceWay, SlideCast, SMARTnet, StreamView, SVX, The Cell, TrafficDirector, TransPath, ViewRunner, VirtualStream, VisionWay, VlanDirector, Workgroup Director, and Workgroup Stack are trademarks; Changing the Way We Work, Live, Play, and Learn, Empowering the Internet Generation, The Internet Economy, and The New Internet Economy are service marks; and ASIST, BPX, Catalyst, Cisco, Cisco IOS, the Cisco IOS logo, Cisco Systems, the Cisco Systems logo, the Cisco Systems Cisco Press logo, Enterprise/Solver, EtherChannel, EtherSwitch, FastHub, FastLink, FastPAD, FastSwitch, IOS, IP/TV, IPX, LightStream, LightSwitch, MICA, NetRanger, Registrar, StrataView Plus, Stratm, TeleRouter, and VCO are registered trademarks of Cisco Systems, Inc. in the U.S. and certain other countries. All other trademarks mentioned in this document are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any of its resellers. (9912R) Copyright 2000, Cisco Systems, Inc. All rights reserved. Printed in U.S.A.

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5 CONTENTS About This Guide xi Document Objective xi Audience xi Document Organization xi Document Conventions xii Related Documentation xiv Documentation CD-ROM xiv Cisco Connection Online xiv Chapter 1 Installing the Cisco CPE Commander Installing the Cisco CPE Commander Software Accessing the Cisco CPE Commander 1-3 Chapter 2 Using the Cisco CPE Commander Using the Cisco CPE Commander Windows 2-1 Appendix A ADSL Technology Glossary A-1 Index v

6 Contents /31/00 vi

7 FIGURES Figure 1-1 Search for Devices Dialog Box 1-3 Figure 1-2 Authentication Dialog Box 1-4 Figure 1-3 Search for Devices Dialog Box 1-5 Figure 1-4 Authentication Dialog Box 1-5 Figure 2-1 Call Tab for PC Platform 2-3 Figure 2-2 OAM F5 Ping 2-6 Figure 2-3 Set PPP Login Info Dialog Box 2-6 Figure 2-4 Call Tab for Macintosh Platform 2-7 Figure 2-5 OAM F5 Ping 2-10 Figure 2-6 Set PPP Login Info Dialog Box 2-10 Figure 2-7 Link Tab for PC Platform 2-12 Figure 2-8 Link Tab for Macintosh Platform 2-15 Figure 2-9 Device Tab for PC Platform 2-18 Figure 2-10 Search for Devices Dialog Box 2-19 Figure 2-11 Set Exec Password Dialog Box 2-20 Figure 2-12 View Device Log Dialog Box 2-21 Figure 2-13 Device Tab for Macintosh Platform 2-22 Figure 2-14 Search for Devices Dialog Box 2-23 Figure 2-15 Set Exec Password Dialog Box 2-24 Figure 2-16 View Device Log Dialog Box 2-25 vii

8 Figures /31/00 viii

9 TABLES Table 1 Font Conventions xii Table 2 Command Syntax Conventions xii Table 3 Note, Timesaver, Tip, Caution, and Warning Conventions xiii Table 2-1 Call Tab Field Descriptions for PC Platform 2-3 Table 2-2 Call Tab Field Descriptions for Macintosh Platforms 2-7 Table 2-3 Link Tab Field Definitions for PC Platform 2-12 Table 2-4 Link Tab Field Definitions for Macintosh Platform 2-15 ix

10 Tables /31/00 x

11 About This Guide The Cisco customer premises equipment (CPE) Commander software is used to manage Cisco 675 settings. This section explains the objectives, audience, and organization of the. It also defines the conventions used to convey instructions and information used throughout the guide. Document Objective The describes how to install, launch, and use the Cisco CPE Commander. For additional information on companion publications, see Related Documentation section on page xiv in this preface. Audience The is designed for end users, system managers, and network managers. Document Organization The is organized as follows: Chapter 1, Installing the Cisco CPE Commander, details how to install and launch the Cisco CPE Commander. Chapter 2, Using the Cisco CPE Commander, details how to use the Cisco CPE Commander. xi

12 About This Guide /31/00 Appendix A, ADSL Technology Glossary, provides a glossary of ADSL related terms and acronyms. Index Document Conventions This publication uses the document conventions as listed in Table 1, Table 2, and Table 3. Table 1 Font Conventions Convention Definition Sample Times bold Times italic courier courier bold Text body font used for arguments, commands, keywords, and punctuation that is part of a command that the user enters in text and command environments. Text body font used for publication names and for emphasis. Example font used for screen displays, prompts, and scripts. Example font used to indicate text the user enters in examples of command environments. This is similar to the UNIX route command. See the Cisco 6100 Series User s Guide for further details. Are you ready to continue? [Y] Login: root Password: <password> Table 2 Command Syntax Conventions Convention Definition Sample vertical bars ( ) square brackets ([ ]) Separate alternative, mutually exclusive elements. Indicate optional elements. offset-list {in out} offset [no] offset-list {in out} offset xii

13 /31/00 About This Guide Table 2 Command Syntax Conventions (continued) Convention Definition Sample braces ({ }) braces within square brackets ([{ }]) boldface italics Indicate a required choice. Indicate a required choice within an optional element. Indicates commands and keywords that are entered literally as shown. Indicate arguments for which you supply values. Note In contexts that do not allow italics, arguments are enclosed in angle brackets (< >). offset-list {in out} offset [{letter\number}enter] [no] offset-list {in out} offset offset-list {in out} offset Table 3 Convention Note Timesaver Tip Caution Warning Note, Timesaver, Tip, Caution, and Warning Conventions Description Means reader take note. Notes contain helpful suggestions or references to material not covered in the manual. Means the described action saves time. You can save time by performing the action described in the paragraph. Means the following are useful tips. Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data. Means danger. You are in a situation that could cause bodily injury. Before you work on any equipment, you must be aware of the hazards involved with electrical circuitry and familiar with standard practices for preventing accidents. To see translated versions of the warning, refer to the Regulatory Compliance and Safety document that accompanied the device. xiii

14 About This Guide /31/00 Related Documentation The following are the companion publications to the. Cisco 675 Installation and Configuration Guide provides instructions for using and configuring the Cisco 675. Cisco 675e Installation and Configuration Guide provides instructions for using and configuring the Cisco 675e. Cisco 676 Installation and Configuration Guide provides instructions for using and configuring the Cisco 676. Documentation CD-ROM Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM, a member of the Cisco Connection Family, is updated monthly. Therefore, it might be more current than printed documentation. To order additional copies of the Documentation CD-ROM, contact your local sales representative or call customer service. The CD-ROM package is available as a single package or through an annual subscription. You can also access Cisco documentation on the World Wide Web at or If you are reading Cisco product documentation on the World Wide Web, you can submit comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco. We appreciate your comments. Cisco Connection Online Cisco Connection Online (CCO) is Cisco Systems primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional information and services. Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files. xiv

15 /31/00 About This Guide CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet , and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information. You can access CCO in the following ways: WWW: WWW: WWW: Telnet: cco.cisco.com Modem: From North America, ; from Europe, Use the following terminal settings: VT100 emulation; databits: 8; parity: none; stop bits: 1; and connection rates up to 28.8 kbps. For a copy of CCO s Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com. Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact the Cisco Technical Assistance Center (TAC) at , , or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact , , or cs-rep@cisco.com. xv

16 About This Guide /31/00 xvi

17 CHAPTER 1 Installing the Cisco CPE Commander This chapter describes how to install and access the Cisco customer premises equipment (CPE) Commander software in order to manage Cisco 675 device settings. The Cisco CPE Commander works on PC platforms (Windows NT, Windows 95, and Windows 98) and Macintosh platforms. 1.1 Installing the Cisco CPE Commander Software The following sections describe how to install the Cisco CPE Commander software on either a PC or Macintosh platform Installing on a PC Platform To install the Cisco CPE Commander software on a PC: Step 1 Step 2 Step 3 Step 4 Load the Cisco CPE Commander CD-ROM into your CD-ROM drive. Using Windows Explorer, navigate to the directory folder named Commander. Double left-click the Commander folder. Locate the setup.exe file and double left-click. This launches the InstallShield application for the Cisco CPE Commander software. A series of Cisco CPE Commander dialog boxes appear. Some of these boxes prompt you for information. 1-1

18 1 Installing the Cisco CPE Commander /31/00 Step 5 After each dialog box, click Next. The final InstallShield prompts you to place a shortcut on the desktop or in the Startup menu. If you answer yes to either of these, the InstallShield places a shortcut to the Cisco CPE Commander on your desktop and in your Startup menu. If a shortcut to the Commander resides in your Startup menu, the Cisco CPE Commander launches automatically each time you boot up. Step 6 Step 7 Click Next when you are finished. After you complete the installation, reboot your machine. After you reboot, the Cisco CPE Commander automatically starts up if you checked the option in step 5 at the final InstallShield prompt. To access and launch the Cisco CPE Commander application, see the Accessing the Cisco CPE Commander section on page Installing on a Macintosh Platform To install the Cisco CPE Commander software on a Macintosh platform: Step 1 Load the Cisco CPE Commander CD-ROM into the CD drive on your computer. The Cisco CPE Commander CD icon appears on the desktop. Step 2 Step 3 Double-click the Cisco CPE Commander icon. This opens the Cisco CPE Commander volume. Double-click the Cisco CPE Commander self-extracting archive. The filename contains a.sea extension. This opens the self-extracting archive and prompts you to select a folder for the Cisco CPE Commander software. Step 4 Step 5 Choose the folder or drive on which you want to install Cisco CPE Commander software. Click OK. You have installed Cisco CPE Commander software. To access and the launch the Cisco CPE Commander application, see the Accessing the Cisco CPE Commander section on page

19 /31/00 Installing the Cisco CPE Commander Accessing the Cisco CPE Commander The following sections describe how to access and launch the Cisco CPE Commander Access from a PC Platform To access and launch the CPE commander: Step 1 Access the Cisco CPE Commander in one of three ways: If, during installation you placed a shortcut to the Cisco CPE Commander in the Startup folder of your computer, the Cisco CPE Commander starts automatically upon boot-up. If, during installation you placed a shortcut of the Cisco CPE Commander on your desktop, locate the desktop icon and double left-click. If you did not place a shortcut into your Startup folder, locate the Cisco CPE Commander executable on your computer in the C:\Windows\ folder and double left-click. The dialog box shown in Figure 1-1 appears. Figure 1-1 Search for Devices Dialog Box 1-3

20 1 Installing the Cisco CPE Commander /31/00 Step 2 Highlight the name of the Cisco CPE device and click OK. The Authentication dialog box appears (Figure 1-2). Figure 1-2 Authentication Dialog Box Step 3 Enter the exec-level password and click OK. Note Cisco recommends that you set an Exec password for security reasons. You are now logged on to the Cisco CPE Commander. See the Using the Cisco CPE Commander chapter to use the Cisco CPE Commander functionality. The data displayed by the Cisco CPE Commander is automatically updated every 2 seconds Access from a Macintosh Platform To access the Cisco CPE Commander on a Macintosh platform: Step 1 Step 2 Go to the folder in which you placed the Cisco CPE Commander software. Double-click the Cisco CPE Commander icon. 1-4

21 /31/00 Installing the Cisco CPE Commander 1 The dialog box shown in Figure 1-3 appears. Figure 1-3 Search for Devices Dialog Box Step 3 Highlight the name of the Cisco CPE device and click OK. The Authentication dialog box appears (Figure 1-4). Figure 1-4 Authentication Dialog Box 1-5

22 1 Installing the Cisco CPE Commander /31/00 Step 4 Enter the exec-level password and click OK. Note Cisco recommends that you set an Exec password for security reasons. You are now logged on to the Cisco CPE Commander. See the Using the Cisco CPE Commander chapter to use the Cisco CPE Commander functionality. The data displayed by the Cisco CPE Commander is automatically updated every 2 seconds. 1-6

23 CHAPTER 2 Using the Cisco CPE Commander This chapter describes how to use the Cisco customer premises equipment (CPE) Commander settings to view and change Cisco 675 device settings. The Cisco CPE Commander works on PC platforms (Windows NT, Windows 95, and Windows 98) and Macintosh platforms. 2.1 Using the Cisco CPE Commander Windows After you log in to the Cisco CPE Commander, the Cisco CPE Commander windows appear. Use the Cisco CPE Commander fields and action buttons described in this section to run the CPE Commander software and manage the Cisco 675 device. PC and Macintosh Platforms Window Tabs On both the PC and the MacIntosh platforms, the Cisco CPE Commander contains the following tabs: Call tab Link tab Device tab The tabs are described in the following sections. 2-1

24 2 Using the Cisco CPE Commander /31/ Using the Call Tab Use the Call tab to view information for a selected connection, including the following information: Virtual Path Identifier (VPI)/Virtual Circuit Identifier (VCI) numbers for selected connection Transmission statistics of bytes and packets received and transmitted Connection status PPP login information Loopback testing 2-2

25 /31/00 Using the Cisco CPE Commander 2 Call Tab on a PC Platform Figure 2-1 shows the Call tab as it appears on a PC platform. Figure 2-1 Call Tab for PC Platform Table 2-1 lists definitions for Call tab fields. Table 2-1 Call Tab Field Descriptions for PC Platform Field Name Connection Selection List Description Multiple VCs selectable. Connecton 1 is wan 0-0 in the CLI. Connection 2 through 4 (available through drop-down menu) equate to wan 0-1 through wan 0-3. VPI for a specific connection. VPI Number VCI Number VCI for a specific connection. Ranges from 0 to

26 2 Using the Cisco CPE Commander /31/00 Table 2-1 Field Name Bytes Rx Bytes Tx Packets Rx Packets Tx Auth. Failures Reset Stats Connection State Call Tab Field Descriptions for PC Platform (continued) Description Number of bytes received for a specified connection. Number of bytes transmitted for a specified connection. Number of packets received for a specified connection. Number of packets transmitted for a specified connection. Number of failed attempts at PPP authentication. Zeroes out all of the counters on this tab. The state of the connection. These states are described in Request for Comments (RFC) 1661, "The Point-to-Point Protocol (PPP)." Options include: Initial Starting Closed Stopped Closing Stopping Request-Sent Ack-Received Ack-Sent Opened Note See RFC 1661 for more information on these states. 2-4

27 /31/00 Using the Cisco CPE Commander 2 Table 2-1 Call Tab Field Descriptions for PC Platform (continued) Field Name IPCP State Set PPP Login Info End-To-End Segment Open/Close Description The state of the connection. These states are described in Request for Comments (RFC) 1661, "The Point-to-Point Protocol (PPP)." Options include: Initial Starting Closed Stopped Closing Stopping Request-Sent Ack-Received Ack-Sent Opened Note See RFC 1661 for more information on these states. Note If CPE is not configured for PPP mode, IPCP state will show <not applicable>. Opens the PPP Information dialog box. You can change your PPP login name, or your PPP password, or both. Ping to test end-to-end connection. Ping to test this segment. Open/close the selected VC (training up the CPE if necessary). The Call tab contains the following action items: OAM F5 Loopback Allows you to ping either the end-to-end connection or the current segment. If you click either the End-To-End or the Segment button, the following dialog box appears (see Figure 2-2): 2-5

28 2 Using the Cisco CPE Commander /31/00 Figure 2-2 OAM F5 Ping Set PPP Login Info Allows you to change either your PPP login name or password, or both. If you click the Set PPP Login Info button, the following dialog box appears (Figure 2-3): Figure 2-3 Set PPP Login Info Dialog Box Enter the Login Name and Password in the fields provided and click OK to apply changes. 2-6

29 /31/00 Using the Cisco CPE Commander 2 Call Tab on a Macintosh Platform Figure 2-4 shows the Call tab as it appears on a Macintosh platform. Figure 2-4 Call Tab for Macintosh Platform Table 2-2 lists definitions for Call tab fields. Table 2-2 Call Tab Field Descriptions for Macintosh Platforms Field Name Connection Selection List Description Multiple VCs selectable. Connecton 1 is wan 0-0 in the CLI. Connection 2 through 4 (available through drop-down menu) equate to wan 0-1 through wan 0-3. VPI for a specific connection. VPI Number VCI Number VCI for a specific connection. Ranges from 0 to 3. Bytes Rx Number of bytes received for a specified connection. Bytes Tx Number of bytes transmitted for a specified connection. Packets Rx Number of packets received for a specified connection. 2-7

30 2 Using the Cisco CPE Commander /31/00 Table 2-2 Field Name Packets Tx Auth. Failures Reset Stats Connection State Call Tab Field Descriptions for Macintosh Platforms Description Number of packets transmitted for a specified connection. Number of failed attempts at PPP authentication. Zeroes out all of the counters on this tab. The state of the connection. These states are described in Request for Comments (RFC) 1661, "The Point-to-Point Protocol (PPP)." Options include: Initial Starting Closed Stopped Closing Stopping Request-Sent Ack-Received Ack-Sent Opened Note See RFC 1661 for more information on these states. 2-8

31 /31/00 Using the Cisco CPE Commander 2 Table 2-2 Call Tab Field Descriptions for Macintosh Platforms Field Name IPCP State Set PPP Login Info End-To-End Segment Open/Close Description The state of the connection. These states are described in Request for Comments (RFC) 1661, "The Point-to-Point Protocol (PPP)." Options include: Initial Starting Closed Stopped Closing Stopping Request-Sent Ack-Received Ack-Sent Opened Note See RFC 1661 for more information on these states. Note If CPE is not configured for PPP mode, IPCP state will show <not applicable>. Opens the PPP Information dialog box. You can change your PPP login name, or your PPP password, or both. Ping to test end-to-end connection. Ping to test this segment. Open/close the selected VC (training up the CPE if necessary). The Call tab contains the following action items: OAM F5 Loopback Allows you to ping either the end-to-end connection or the current segment. If you click either the End-To-End or the Segment button, the following dialog box appears (see Figure 2-5): 2-9

32 2 Using the Cisco CPE Commander /31/00 Figure 2-5 OAM F5 Ping Set PPP Login Info Allows you to change either your PPP login name or password, or both. If you click the Set PPP Login Info button, the following dialog box appears (see Figure 2-6): Figure 2-6 Set PPP Login Info Dialog Box Enter the Login Name and Password in the fields provided and click OK to apply changes. 2-10

33 /31/00 Using the Cisco CPE Commander Using the Link Tab Use the Link tab to view the following information: Link statistics Sum of all of the transmit and receive statistics collected for the duration of the connection. Error statistics Number of errors received on the line. Upstream and downstream data rates. Note The Link tab also displays timer information. The timers shown on the Link tab are set from the CPE command line interface. Your Service Provider (SP) can also set timers that cause your connection to time out. To inform you that the SP has terminated your session, the Cisco CPE Commander software displays dialog box messages. 2-11

34 2 Using the Cisco CPE Commander /31/00 Link Tab on a PC Platform Figure 2-7 shows the Link tab as it appears on a PC platform. Figure 2-7 Link Tab for PC Platform Table 2-3 lists definitions for Link tab fields. Table 2-3 Field Name Bytes Rx Bytes Tx Packets Rx Packets Tx Link Tab Field Definitions for PC Platform Description Number of bytes received. Number of bytes transmitted. Number of packets received. Number of packets transmitted. 2-12

35 /31/00 Using the Cisco CPE Commander 2 Table 2-3 Field Name ScalaRate Link State Busy Count Line Quality Session Timer Idle Timer Link Tab Field Definitions for PC Platform (continued) Description ScalaRate. Your SP sets this rate. ScalaRate only applies to the upstream rate. Status of the link between the Cisco 675 device and the central office (CO). Options include: Searching The Cisco 675 device is trying to locate a CO with which to connect. Training The Cisco 675 device has located a CO and is training. Pending The Cisco 675 device is completing the connection. Trained The Cisco 675 device has established a connection with the CO. Down The Cisco 675 device is inactive. Busy The CO has no connection available. Note When you train at high rates, the Cisco 675 device flashes the Searching, Training, and Pending link states several times before connecting to the CO equipment. Number of times the Cisco 675 device attempted to connect to the CO equipment but could not because the CO equipment was busy. Number between 12 and 45. This number describes the quality of the physical connection between the Cisco 675 device and CO equipment. The higher the number, the better the quality of the physical connection. When the timer type is Session, the Cisco 675 device drops the link when Elapsed Time equals the Timer Period. Note Your SP defines the timer types. When the timer type is Idle, the Cisco 675 device resets the Elapsed Time field when the link resumes activity. However, if the link remains inactive for the entire Timer Period, the Cisco 675 device drops the link. Note Your SP defines the timer types. 2-13

36 2 Using the Cisco CPE Commander /31/00 Table 2-3 Field Name Elapsed Time Timer Period RS Corrected RS Uncorrected CRC Upstream Downstream Reset Stats Untrain/Train Link Tab Field Definitions for PC Platform (continued) Description Elapsed time of the timer type. Varies according to Timer Type. If the Timer Type is: Idle The Elapsed Time is the time elapsed since the last activity on the link. Session The Elapsed Time is the total time that the current session has been up and running. Note If the Elapsed Time field reads Off, the field is not currently active. Time period that, after elapsed, cues the Cisco 675 device to drop the link. Varies according to Timer Type. If the Timer Type is: Idle Timer Period specifies the length of time the link can be inactive before the link is dropped. Session Timer Period specifies the maximum amount of time that a session can be active before the link is dropped. The maximum Timer Period for Session is 240 minutes. Note If the Timer Period field reads Off, the field is not currently active. Specifies the number of Reed-Solomon Corrected errors. Reed-Solomon is an Error Correction Code (ECC) that allows data that is being read or transmitted to be checked for errors and, if necessary, corrected immediately. Specifies the number of Reed-Solomon uncorrected errors. Cyclic Redundancy Check. Indicates that an error occurred during a transmission. Note It is normal for your system to exhibit a small number of CRC errors. Upstream line rate. Downstream line rate. Zeroes out all of the counters on this tab. Untrain (any VCs opened on the Call tab will be closed/ Train (any enabled VCs will be opened). 2-14

37 /31/00 Using the Cisco CPE Commander 2 Link Tab on a Macintosh Platform Figure 2-8 shows the Link tab as it appears on a Macintosh platform. Figure 2-8 Link Tab for Macintosh Platform Table 2-4 lists definitions for Link tab fields. Table 2-4 Field Name Bytes Rx Bytes Tx Packets Rx Packets Tx ScalaRate Link Tab Field Definitions for Macintosh Platform Description Number of bytes received. Number of bytes transmitted. Number of packets received. Number of packets transmitted. ScalaRate. Your SP sets this rate. ScalaRate only applies to the upstream rate. 2-15

38 2 Using the Cisco CPE Commander /31/00 Table 2-4 Field Name Link State Busy Count Line Quality Session Timer Idle Timer Link Tab Field Definitions for Macintosh Platform Description Status of the link between the Cisco 675 device and the central office (CO). Options include: Searching The Cisco 675 device is trying to locate a CO with which to connect. Training The Cisco 675 device has located a CO and is training. Pending The Cisco 675 device is completing the connection. Trained The Cisco 675 device has established a connection with the CO. Down The Cisco 675 device is inactive. Busy The CO has no connection available. Note When you train at high rates, the Cisco 675 device flashes the Searching, Training, and Pending link states several times before connecting to the CO equipment. Number of times the Cisco 675 device attempted to connect to the CO equipment but could not because the CO equipment was busy. Number between 12 and 45. This number describes the quality of the physical connection between the Cisco 675 device and CO equipment. The higher the number, the better the quality of the physical connection. When the timer type is Session, the Cisco 675 device drops the link when Elapsed Time equals the Timer Period. Note Your SP defines the timer types. When the timer type is Idle, the Cisco 675 device resets the Elapsed Time field when the link resumes activity. However, if the link remains inactive for the entire Timer Period, the Cisco 675 device drops the link. Note Your SP defines the timer types. 2-16

39 /31/00 Using the Cisco CPE Commander 2 Table 2-4 Field Name Elapsed Time Timer Period RS Corrected RS Uncorrected CRC Errors Upstream Downstream Reset Stats Untrain/Train Link Tab Field Definitions for Macintosh Platform Description Elapsed time of the timer type. Varies according to Timer Type. If the Timer Type is: Idle The Elapsed Time is the time elapsed since the last activity on the link. Session The Elapsed Time is the total time that the current session has been up and running. Note If the Elapsed Time field reads Off, it is currently not active. Time period that, after elapsed, cues the Cisco 675 device to drop the link. Varies according to Timer Type. If the Timer Type is: Idle Timer Period specifies the length of time the link can be inactive before the link is dropped. Session Timer Period specifies the maximum amount of time that a session can be active before the link is dropped. The maximum Timer Period for Session is 240 minutes. Note If the Timer Period field reads Off, it is currently not active. Specifies the number of Reed-Solomon Corrected errors. Reed-Solomon is an Error Correction Code (ECC) that allows data that is being read or transmitted to be checked for errors and, if necessary, corrected immediately. Specifies the number of Reed-Solomon uncorrected errors. Cyclic Redundancy Check. Indicates that an error occurred during a transmission. Note It is normal for your system to exhibit a small number of CRC errors. Upstream line rate. Downstream line rate. Zeroes out all of the counters on this tab. Untrain (any VCs opened on the Call tab will be closed/ Train (any enabled VCs will be opened). 2-17

40 2 Using the Cisco CPE Commander /31/ Using the Device Tab Use the Device tab to view device information, such as the software type, version number and other attributes. The Media Access Control (MAC) address field is associated with the Cisco 675 device hardware also appears on the Device tab. The Device tab includes three buttons that allow you to: Switch between one Cisco 675 device and another Set a new exec-level password View the error log for this device Device Tab on the PC Platform Figure 2-9 shows the Device tab as it appears on the PC platform. Figure 2-9 Device Tab for PC Platform 2-18

41 /31/00 Using the Cisco CPE Commander 2 The Device tab contains the following action items: DOH Mode When enabled is selected, tells the Cisco CPE to retrain automatically when a link is dropped. When enabled is not selected, tells the Cisco CPE not to retrain automatically when a link is dropped. Transmit Power Analogous to the CLI command set int wan0 txpower. Allows you to select the transmit power from a range of settings: Full Power, -3 db, -6 db, -9 db, -12 db, -15 db. The selected value takes effect immediately (no submit or save necessary). Select Device Allows you to switch to a different Cisco 675 device. If you click the Select Device button, the following dialog box appears (see Figure 2-10): Figure 2-10 Search for Devices Dialog Box To select another CPE device to manage, left-click the CPE device and click OK. To select a default managed CPE device, left click on the device, click the Save Managed Device check box at the bottom of the dialog box, and click OK. 2-19

42 2 Using the Cisco CPE Commander /31/00 Set Exec Password Allows you to change your Exec level password. If you click the Set Exec Password button, the following dialog box appears (Figure 2-11): Figure 2-11 Set Exec Password Dialog Box To change the password, enter the new password and re-enter the password to confirm. Click OK to apply changes. View Device Log Allows you to view the error log for this device. If you click the View Device Log button, the following dialog box appears (Figure 2-12): 2-20

43 /31/00 Using the Cisco CPE Commander 2 Figure 2-12 View Device Log Dialog Box To update the log information, click the Refresh button. To exit the dialog box, click Close. 2-21

44 2 Using the Cisco CPE Commander /31/00 Using the Device Tab on the Macintosh Platform Figure 2-13 shows the Device tab as it appears on a Macintosh platform. Figure 2-13 Device Tab for Macintosh Platform The Device tab contains the following action items: DOH Mode When enabled is selected, tells the Cisco CPE to retrain automatically when a link is dropped. When enabled is not selected, tells the Cisco CPE not to retrain automatically when a link is dropped. Transmit Power Analogous to the CLI command set int wan0 txpower. Allows you to select the transmit power from a range of settings: Full Power, -3 db, -6 db, -9 db, -12 db, -15 db. The selected value takes effect immediately (no submit or save necessary). 2-22

45 /31/00 Using the Cisco CPE Commander 2 Select Device Allows you to switch to a different Cisco 675 device. If you click the Select Device button, the following dialog box appears (see Figure 2-14): Figure 2-14 Search for Devices Dialog Box To select another CPE device to manage, click the CPE device and click OK. To select a default managed CPE device, click the CPE device and click the Save Config check box at the bottom of the dialog box. Click OK to apply changes. To auto-discover a new device, click the Discover button. 2-23

46 2 Using the Cisco CPE Commander /31/00 Set Exec Password Allows you to change your Exec level password. If you click the Set Exec Password button, the following dialog box appears (Figure 2-15): Figure 2-15 Set Exec Password Dialog Box To change the password, enter the new password. Click OK to apply changes. View Device Log Allows you to view the error log for this device. If you click the View Device Log button, the following dialog box appears (Figure 2-12): 2-24

47 /31/00 Using the Cisco CPE Commander 2 Figure 2-16 View Device Log Dialog Box To update the log information, click the Refresh button. To exit the dialog box, click Close. 2-25

48 2 Using the Cisco CPE Commander /31/

49 APPENDIX A ADSL Technology Glossary address mask A bit mask used to select bits from an Internet address for subnet addressing. The mask is 32 bits in length and selects the network portion of the Internet address and one or more bits of the local portion. Sometimes called subnet mask. AAL5 ATM Adaption Layer. This layer maps higher layer user data into ATM cells, making the data suitable for transport through the ATM network. ADSL Asymmetric Digital Subscriber Line. A digital subscriber line (DSL) technology in which the transmission of data from server to client is much faster than the transmission from the client to the server. ADSLAM Advanced Digital Subscriber Line Access Multiplexer. Concentrates and multiplexes signals at the telephone service provider location to the broader wide area network. ATM Asynchronous Transfer Mode. A cell-based data transfer technique in which channel demand determines packet allocation. ATM offers fast packet technology, real time, demand led switching for efficient use of network resources. authentication A security feature that allows access to information to be granted on an individual basis. A-1

50 A ADSL Technology Glossary /31/00 auto-negotiation Procedure for adjusting line speeds and other communication parameters automatically between two computers during data transfer. AWG American Wire Gauge. The measurement of thickness of a wire. bandwidth The range of frequencies a transmission line or channel can carry: the greater the bandwidth, the greater the information-carrying capacity of a channel. For a digital channel this is defined in bits. For an analog channel it is dependent on the type and method of modulation used to encode the data. bandwidth on demand The ability of a user to dynamically set upstream and downstream line speeds to a particular rate of speed. bps Bits per second. A standard measurement of digital transmission speeds. bridge A device that connects two or more physical networks and forwards packets between them. Bridges can usually be made to filter packets, that is, to forward only certain traffic. Related devices are: repeaters which simply forward electrical signals from one cable to the other, and full-fledged routers which make routing decisions based on several criteria. See repeater and router. broadband Characteristic of any network that multiplexes independent network carriers onto a single cable. This is usually done using frequency division multiplexing (FDM). Broadband technology allows several networks to coexist on one single cable; traffic from one network does not interfere with traffic from another since the conversations happen on different frequencies in the ether rather like the commercial radio system. Broadband Remote Access Server Device that terminates remote users at the corporate network or Internet users at the Internet Service Provider (ISP) network, such as the Cisco FireRunner product that provides firewall, authentication, and routing services for remote users. A-2

51 /31/00 ADSL Technology Glossary A broadcast A packet delivery system where a copy of a given packet is given to all hosts attached to the network. Example: Ethernet. CAP encoding Carrierless Amplitude Modulation and Phase. A modulation technology for ADSL. central office Refers to equipment located at a Telco or service provider s office. customer premise Refers to equipment located in a user's premises. downstream rate The line rate for return messages or data transfers from the network machine to the user s customer s premise machine. DRAM Dynamic Random Access Memory. A type of semiconductor memory in which the information is stored in capacitors on a metal oxide semiconductor integrated circuit. DSLAM Digital Subscriber Line Access Multiplexer. encapsulation The technique used by layered protocols in which a layer adds header information to the protocol data unit (PDU) from the layer above. As an example, in Internet terminology, a packet would contain a header from the physical layer, followed by a header from the network layer (IP), followed by a header from the transport layer (TCP), followed by the application protocol data. Ethernet One of the most common local area network (LAN) wiring schemes, Ethernet has a transmission rate of 10 Mbps; a newer standard called Fast Ethernet will carry 100 Mbps. A-3

52 A ADSL Technology Glossary /31/00 FCC Federal Communications Commission. A U.S. government agency that regulates interstate and foreign communications. The FCC sets rates for communication services, determines standards for equipment, and controls broadcast licensing. finger daemon A software tool that allows a client to query a server for information on users. FTP File Transfer Protocol. The Internet protocol (and program) used to transfer files between hosts. gateway A system which does translation from some native format to another. Examples include X.400 to/from RFC 822 electronic mail gateways. See router. hop count A measure of distance between two points on the Internet. It is equivalent to the number of gateways that separate the source and destination. HTML Hypertext Markup Language. The page-coding language for the World Wide Web. HTML browser A browser used to traverse the Internet, such as Netscape or Microsoft Internet Explorer. http Hypertext Transfer Protocol. The protocol used to carry world-wide web (www) traffic between a www browser computer and the www server being accessed. ICMP Internet Control Message Protocol. The protocol used to handle errors and control messages at the IP layer. ICMP is actually part of the IP protocol. Internet address An IP address assigned in blocks of numbers to user organizations accessing the Internet. These addresses are established by the United States Department of Defense s Network Information Center. Duplicate addresses can cause major problems on the A-4

53 /31/00 ADSL Technology Glossary A network, but the NIC trusts organizations to use individual addresses responsibly. Each address is a 32-bit address in the form of x.x.x.x where x is an eight- bit number from 0 to 255. There are three classes: A, B and C, depending on how many computers on the site are likely to be connected. Internet A collection of networks interconnected by a set of routers which allow them to function as a single, large virtual network. When written in upper case, Internet refers specifically to the DARPA (Defense Advanced Research Projects Agency) Internet and the TCP/IP protocols it uses. Internet Protocol (IP) The network layer protocol for the Internet protocol suite. inverse multiplexing Allows individually-dialed channels across the network to be combined into a single, higher-speed data streams. Using this service, a user can dial multiple calls and combine them together into a single high-speed data stream. IP See Internet Protocol. IP address The 32-bit address assigned to hosts that want to participate in a TCP/IP Internet. IP datagram The fundamental unit of information passed across the Internet. It contains source and destination addresses along with data and a number of fields that define such things as the length of the datagram, the header checksum, and flags to say whether the datagram can be or has been fragmented. IPX Internet Packet Exchange. The network layer (OSI layer 3) datagram-based protocol usually used by Novell s NetWare network operating system. Supports any window size and packet sizes up to 64kbytes. IPXCP Internetwork Packet Exchange Control Protocol. A protocol defined in RFC A-5

54 A ADSL Technology Glossary /31/00 ISO International Standards Organization. A voluntary, non-treaty organization founded in 1946, responsible for creating international standards in many areas, including computers and communications. ISP Internet Service Provider. A company that allows home and corporate users to connect to the Internet. ITU-T International Telecommunications Union, Standardization Sector. ITU-T is the telecommunication standardization sector of ITU and is responsible for making technical recommendations about telephone and data (including fax) communications systems for service providers and suppliers. LAN Local Area Network. A limited distance (typically under a few kilometers or a couple of miles) high-speed network (typically 4 to 100 Mbps) that supports many computers (typical two to thousands). LED Light Emitting Diode. The lights indicating status or activity on electronic equipment. line rate The speed by which data is transferred over a particular line type, express in bits per second (bps). logical port A logical entry to a server machine. These ports are mostly invisible to the user, though you may occasionally see a URL with a port number included in it. These ports do not refer to physical locations; they are set up by server administrators for network trafficking. A-6