Cisco Call Detail Records Codes
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1 CHAPTER 6 This chapter describes the codec types and codes that are used in the Call Detail Record fields. This chapter contains the following information: Codec Types, page 6-1 Call Termination Cause Codes, page 6-2 Redirect Reason Codes, page 6-6 OnBehalfof Codes, page 6-8 Related Topics, page 6-9 Related Documentation, page 6-9 Codec Types Table 6-1 contains the compression and payload types that may appear in the codec fields. Table 6-1 Codec Types Value Description 1 NonStandard 2 G711Alaw 64k 3 G711Alaw 56k 4 G711mu-law 64k 5 G711mu-law 56k 6 G722 64k 7 G722 56k 8 G722 48k 9 G G G G729AnnexA 13 Is11172AudioCap 14 Is13818AudioCap 6-1
2 Call Termination Cause Codes Chapter 6 Table 6-1 Codec Types (continued) Value Description 15 G.729AnnexB 16 G.729 Annex AwAnnexB 18 GSM Full Rate 19 GSM Half Rate 20 GSM Enhanced Full Rate 25 Wideband 256K 32 Data 64k 33 Data 56k 40 G K 41 G K 42 AAC 80 GSM 81 ActiveVoice 82 G726_32K 83 G726_24K 84 G726_16K 86 ilbc 89 isac (Media_Payload_ISAC) 100 H H Vieo 103 H H224 Call Termination Cause Codes The following tables contain call termination cause codes that may appear in the Cause fields in CDRs. Call Termination Cause Codes Cisco-Specific Call Termination Cause Codes Note Cause Code is defined in call control as Natural number. It is a 32 bit unsigned (long) positive integer with values ranging from 0 to +4,294,967,
3 Chapter 6 Call Termination Cause Codes Table 6-2 Call Termination Cause Codes Code Description 0 No error 1 Unallocated (unassigned) number 2 No route to specified transit network (national use) 3 No route to destination 4 Send special information tone 5 Misdialed trunk prefix (national use) 6 Channel unacceptable 7 Call awarded and being delivered in an established channel 8 Preemption 9 Preemption circuit reserved for reuse 16 Normal call clearing 17 User busy 18 No user responding 19 No answer from user (user alerted) 20 Subscriber absent 21 Call rejected 22 Number changed 26 Non-selected user clearing 27 Destination out of order 28 Invalid number format (address incomplete) 29 Facility rejected 30 Response to STATUS ENQUIRY 31 Normal, unspecified 34 No circuit/channel available 38 Network out of order 39 Permanent frame mode connection out of service 40 Permanent frame mode connection operational 41 Temporary failure 42 Switching equipment congestion 43 Access information discarded 44 Requested circuit/channel not available 46 Precedence call blocked 47 Resource unavailable, unspecified 49 Quality of Service not available 50 Requested facility not subscribed 53 Service operation violated 6-3
4 Call Termination Cause Codes Chapter 6 Table 6-2 Call Termination Cause Codes (continued) Code Description 54 Incoming calls barred 55 Incoming calls barred within Closed User Group (CUG) 57 Bearer capability not authorized 58 Bearer capability not presently available 62 Inconsistency in designated outgoing access information and subscriber class 63 Service or option not available, unspecified 65 Bearer capability not implemented 66 Channel type not implemented 69 Requested facility not implemented 70 Only restricted digital information bearer capability is available (national use) 79 Service or option not implemented, unspecified 81 Invalid call reference value 82 Identified channel does not exist 83 A suspended call exists, but this call identity does not 84 Call identity in use 85 No call suspended 86 Call having the requested call identity has been cleared 87 User not member of CUG (Closed User Group) 88 Incompatible destination 90 Destination number missing and DC not subscribed 91 Invalid transit network selection (national use) 95 Invalid message, unspecified 96 Mandatory information element is missing 97 Message type nonexistent or not implemented 98 Message is not compatible with the call state, or the message type is nonexistent or not implemented 99 An information element or parameter does not exist or is not implemented 100 Invalid information element contents 101 The message is not compatible with the call state 102 Call terminated when timer expired; a recovery routine executed to recover from the error 103 Parameter nonexistent or not implemented - passed on (national use) 110 Message with unrecognized parameter discarded 111 Protocol error, unspecified 122 Precedence Level Exceeded 123 Device not Preemptable 125 Out of bandwidth (Cisco specific) 6-4
5 Chapter 6 Call Termination Cause Codes Table 6-2 Call Termination Cause Codes (continued) Code Description 126 Call split (Cisco specific) 127 Interworking, unspecified 129 Precedence out of bandwidth 131 Call Control Discovery PSTN Failover (Cisco specific) Table 6-3 Cisco-Specific Call Termination Cause Codes Decimal Value Code Hex Value Code Description x40000 Conference Full (was 124) x60000 Call split (was 126) This code applies when a call terminates during a transfer operation because it was split off and terminated (was not part of the final transferred call). This code can help you to determine which calls terminated as part of a feature operation x70000 Conference drop any party/conference drop last party (was 128) x CCM_SIP_400_BAD_REQUEST x CCM_SIP_401_UNAUTHORIZED x CCM_SIP_402_PAYMENT_REQUIRED x CCM_SIP_403_FORBIDDEN x CCM_SIP_404_NOT_FOUND x600003F CCM_SIP_405_METHOD_NOT_ALLOWED x700004F CCM_SIP_406_NOT_ACCEPTABLE x CCM_SIP_407_PROXY_AUTHENTICATION_REQUIRED x CCM_SIP_408_REQUEST_TIMEOUT xB CCM_SIP 410_GONE xC00007F CCM_SIP_411_LENGTH_REQUIRED xE00007F CCM_SIP_413_REQUEST_ENTITY_TOO_LONG xF00007F CCM_SIP_414_REQUEST_URI_TOO_LONG x F CCM_SIP_415_UNSUPPORTED_MEDIA_TYPE x F CCM_SIP_416_UNSUPPORTED_URI_SCHEME x F CCM_SIP_420_BAD_EXTENSION x F CCM_SIP_421_EXTENSION_REQUIRED x F CCM_SIP_423_INTERVAL_TOO_BRIEF x CCM_SIP_424_BAD_LOCATION_INFO x CCM_SIP_480_TEMPORARILY_UNAVAILABLE x CCM_SIP_481_CALL_LEG_DOES_NOT_EXIST 6-5
6 Redirect Reason Codes Chapter 6 Table 6-3 Cisco-Specific Call Termination Cause Codes (continued) Decimal Value Code Hex Value Code Description x CCM_SIP_482_LOOP_DETECTED = 0x EXCHANGE_ROUTING_ERROR x CCM_SIP_483_TOO_MANY_HOOPS x C CCM_SIP_484_ADDRESS_INCOMPLETE x CCM_SIP_485_AMBIGUOUS x CCM_SIP_486_BUSY_HERE x F CCM_SIP_487_REQUEST_TERMINATED x F CCM_SIP_488_NOT_ACCEPTABLE_HERE x4B CCM_SIP_491_REQUEST_PENDING x4D CCM_SIP_493_UNDECIPHERABLE x CCM_SIP_500_SERVER_INTERNAL_ERROR x CCM_SIP_502_BAD_GATEWAY x CCM_SIP_503_SERVICE_UNAVAILABLE xA700003F CCM_SIP_503_SERVICE_UNAVAILABLE_SER_OPTION_NOAV x CCM_SIP 504_SERVER_TIME_OUT x F CCM_SIP_505_SIP_VERSION_NOT_SUPPORTED x5A00007F CCM_SIP_513_MESSAGE_TOO_LARGE xA CCM_SIP_600_BUSY_EVERYWHERE xA CCM_SIP_603_DECLINE xA CCM_SIP_604_DOES_NOT_EXIST_ANYWHERE xA400001F CCM_SIP_606_NOT_ACCEPTABLE Redirect Reason Codes Table 6-4 contains the available Redirect Reason Codes that may appear in a record. Table 6-4 Redirect Reason Codes Q.931 Standard Redirect Reason Codes Value Description 0 Unknown 1 Call Forward Busy 2 Call Forward No Answer 4 Call Transfer 5 Call Pickup 7 Call Park 8 Call Park Pickup 6-6
7 Chapter 6 Redirect Reason Codes Table 6-4 Redirect Reason Codes (continued) 9 CPE Out of Order 10 Call Forward 11 Call Park Reversion 15 Call Forward all Nonstandard Redirect Reason Codes 18 Call Deflection 34 Blind Transfer 50 Call Immediate Divert 66 Call Forward Alternate Party 82 Call Forward On Failure 98 Conference 114 Barge 129 Aar 130 Refer 146 Replaces 162 Redirection (3xx) 177 SIP-forward busy greeting 207 Follow Me (SIP-forward all greeting) 209 Out of Service (SIP-forward busy greeting) 239 Time of Day (SIP-forward all greeting) 242 Do Not Disturb (SIP-forward no answer greeting) 257 Unavailable (SIP-forward busy greeting) 274 Away (SIP-forward no answer greeting) 303 Mobility HandIn 319 Mobility HandOut 335 Mobility Follow Me 354 Recording 370 Monitoring 399 Mobility IVR 415 Mobility Cell Pickup 418 Click to Conference 434 Forward No Retrieve 450 Forward No Retrieve Send Back to Parker 464 Call Control Discovery (indicates that the call is redirected to a PSTN failover number) 480 Intercompany Media Engine (IME) 496 IME Connection Timed Out 6-7
8 OnBehalfof Codes Chapter 6 Table 6-4 Redirect Reason Codes (continued) 512 IME Not Enrolled 528 IME Socket Error 544 IME Domain Blacklisted 560 IME Prefix Blacklisted 576 IME Expired Ticket 592 IME Remote No Matching Route 608 IME Remote Unregistered 624 IME Remote IME Disabled 640 IME Remote Invalid IME Trunk URI 656 IME Remote URI not E IME Remote Called Number Not Available 688 IME Invalid Ticket 704 IME Unknown 720 IME PSTN Fallback 738 Presence Enabled Routing 752 Agent Greeting OnBehalfof Codes Table 6-5 contains the available OnBehalfof Codes that may appear in a CDR record. Table 6-5 OnBehalfof Codes Value Description 0 Unknown 1 CctiLine 2 Unicast Shared Resource Provider 3 Call Park 4 Conference 5 Call Forward 6 Meet-Me Conference 7 Meet-Me Conference Intercepts 8 Message Waiting 9 Multicast Shared Resource Provider 10 Transfer 11 SSAPI Manager 12 Device 13 Call Control 6-8
9 Chapter 6 Related Topics Table 6-5 OnBehalfof Codes (continued) Value Description 14 Immediate Divert 15 Barge 16 Pickup 17 Refer 18 Replaces 19 Redirection 20 Callback 21 Path Replacement 22 FacCmc Manager 23 Malicious Call 24 Mobility 25 Aar 26 Directed Call Park 27 Recording 28 Monitoring 29 CCDRequestingService 30 Intercompany Media Engine 31 FallBack Manager 32 Presence Enabled Routing 33 AgentGreeting Related Topics Chapter 4, CDR Examples Chapter 5, Cisco Call Detail Records Field Descriptions Related Documentation The following documents contain additional information related to CDRs: Cisco Unified Serviceability Administration Guide CDR Analysis and Reporting Administration Guide 6-9
10 Related Documentation Chapter
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CHAPTER 6 This chapter describes the codec types and codes that are used in the Call Detail Record fields. This chapter contains the following information: Codec Types, page 6-127 Call Termination Cause
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