Cisco Call Detail Records Codes
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1 Cisco Call Detail Records s This chapter provides information about the codec types and codes that are used in the Call Detail Record fields. c Types, page 1 Call Termination Cause s, page 4 Redirect Reason s, page 10 OnBehalfof s, page 13 c Types The following table contains the compression and payload types that may appear in the codec fields. Table 1: c Types 1 NonStandard 2 G711Alaw 64k 3 G711Alaw 56k 4 G711mu-law 64k 5 G711mu-law 56k 6 G722 64k 7 G722 56k 8 G722 48k 9 G7231 OL
2 c Types Cisco Call Detail Records s G728 G729 G729AnnexA Is11172AudioCap Is13818AudioCap G.729AnnexB G.729 Annex AwAnnexB GSM Full Rate GSM Half Rate GSM Enhanced Full Rate Wideband 256K Data 64k Data 56k G K G K AAC MP4ALATM_NA MP4ALATM_64 MP4ALATM_56 MP4ALATM_128 MP4ALATM_48 MP4ALATM_32 MP4ALATM_24 GSM 2 OL
3 Cisco Call Detail Records s c Types ActiveVoice G726 32K G726 24K G726 16K ilbc isac H261 H263 Vieo H264 H264_SVC T120 H224 T38Fax TOTE H265 H264_UC XV150_MR_711U NSE_VBD_711U XV150_MR_729A NSE_VBD_729A H264_FEC Clear_Chan Universal_Xcoder OL
4 Call Termination Cause s Cisco Call Detail Records s RFC2833_DynPayload PassThrough Dynamic_Payload_PassThru DTMF_OOB Inband_DTMF_RFC2833 NoAudio v150_lc_modemrelay v150_lc_sprt v150_lc_sse Related Topics CDR Examples Cisco Call Detail Records Field s Documentation Related to CDR Call Termination Cause s The following tables contain call termination cause codes that may appear in the Cause fields in CDRs. Note Cause is defined in call control as Natural number. It is a 32 bit unsigned (long) positive integer with values ranging from 0 to +4,294,967,295. Table 2: Call Termination Cause s No error Unallocated (unassigned) number No route to specified transit network (national use) No route to destination Send special information tone 4 OL
5 Cisco Call Detail Records s Call Termination Cause s Misdialed trunk prefix (national use) Channel unacceptable Call awarded and being delivered in an established channel Preemption Preemption circuit reserved for reuse Normal call clearing User busy No user responding No answer from user (user alerted) Subscriber absent Call rejected Number changed Non-selected user clearing Destination out of order Invalid number format (address incomplete) Facility rejected Response to STATUS ENQUIRY Normal, unspecified No circuit/channel available Network out of order Permanent frame mode connection out of service Permanent frame mode connection operational Temporary failure Switching equipment congestion OL
6 Call Termination Cause s Cisco Call Detail Records s Access information discarded Requested circuit/channel not available Precedence call blocked Resource unavailable, unspecified Quality of Service not available Requested facility not subscribed Service operation violated Incoming calls barred Incoming calls barred within Closed User Group (CUG) Bearer capability not authorized Bearer capability not presently available Inconsistency in designated outgoing access information and subscriber class Service or option not available, unspecified Bearer capability not implemented Channel type not implemented Requested facility not implemented Only restricted digital information bearer capability is available (national use) Service or option not implemented, unspecified Invalid call reference value Identified channel does not exist A suspended call exists, but this call identity does not Call identity in use No call suspended Call having the requested call identity has been cleared 6 OL
7 Cisco Call Detail Records s Call Termination Cause s User not member of CUG (Closed User Group) Incompatible destination Destination number missing and DC not subscribed Invalid transit network selection (national use) Invalid message, unspecified Mandatory information element is missing Message type nonexistent or not implemented Message is not compatible with the call state, or the message type is nonexistent or not implemented An information element or parameter does not exist or is not implemented Invalid information element contents The message is not compatible with the call state Call terminated when timer expired; a recovery routine executed to recover from the error Parameter nonexistent or not implemented - passed on (national use) Message with unrecognized parameter discarded Protocol error, unspecified Precedence Level Exceeded Device not Preemptable Out of bandwidth (Cisco specific) Call split (Cisco specific) Interworking, unspecified Precedence out of bandwidth Call Control Discovery PSTN Failover (Cisco specific) IME QOS Fallback (Cisco specific) PSTN Fallback locate Call Error (Cisco specific) OL
8 Call Termination Cause s Cisco Call Detail Records s PSTN Fallback wait for DTMF Timeout (Cisco specific) IME Failed Connection Timed out (Cisco specific) IME Failed not enrolled (Cisco specific) IME Failed socket error (Cisco specific) IME Failed domain blacklisted (Cisco specific) IME Failed prefix blacklisted (Cisco specific) IME Failed expired ticket (Cisco specific) IME Failed remote no matching route (Cisco specific) IME Failed remote unregistered (Cisco specific) IME Failed remote IME disabled (Cisco specific) IME Failed remote invalid IME trunk URI (Cisco specific) IME Failed remote URI not E164 (Cisco specific) IME Failed remote called number not available (Cisco specific) IME Failed Invalid Ticket (Cisco specific) IME Failed unknown (Cisco specific) Table 3: Cisco-Specific Call Termination Cause s Decimal Hex 0x x x x x Conference Full (was 124) Call split (was 126)This code applies when a call terminates during a transfer operation because it was split off and terminated (was not part of the final transferred call). This code can help you to determine which calls terminated as part of a feature operation. Conference drop any party/conference drop last party (was 128) CCM_SIP_400_BAD_REQUEST CCM_SIP_401_UNAUTHORIZED 8 OL
9 Cisco Call Detail Records s Call Termination Cause s Decimal Hex 0x x x x600003F 0x700004F 0x x xB xC00007F 0xE00007F 0xF00007F 0x F 0x F 0x F 0x F 0x F 0x x x x x x C 0x x CCM_SIP_402_PAYMENT_REQUIRED CCM_SIP_403_FORBIDDEN CCM_SIP_404_NOT_FOUND CCM_SIP_405_METHOD_NOT_ALLOWED CCM_SIP_406_NOT_ACCEPTABLE CCM_SIP_407_PROXY_AUTHENTICATION_REQUIRED CCM_SIP_408_REQUEST_TIMEOUT CCM_SIP 410_GONE CCM_SIP_411_LENGTH_REQUIRED CCM_SIP_413_REQUEST_ENTITY_TOO_LONG CCM_SIP_414_REQUEST_URI_TOO_LONG CCM_SIP_415_UNSUPPORTED_MEDIA_TYPE CCM_SIP_416_UNSUPPORTED_URI_SCHEME CCM_SIP_420_BAD_EXTENSION CCM_SIP_421_EXTENSION_REQUIRED CCM_SIP_423_INTERVAL_TOO_BRIEF CCM_SIP_424_BAD_LOCATION_INFO CCM_SIP_480_TEMPORARILY_UNAVAILABLE CCM_SIP_481_CALL_LEG_DOES_NOT_EXIST CCM_SIP_482_LOOP_DETECTED = 0x EXCHANGE_ROUTING_ERROR CCM_SIP_483_TOO_MANY_HOOPS CCM_SIP_484_ADDRESS_INCOMPLETE CCM_SIP_485_AMBIGUOUS CCM_SIP_486_BUSY_HERE OL
10 Redirect Reason s Cisco Call Detail Records s Decimal Hex 0x F 0x F 0x4B x4D x x x xA700003F 0x x F 0x5A00007F 0xA xA xA xA400001F CCM_SIP_487_REQUEST_TERMINATED CCM_SIP_488_NOT_ACCEPTABLE_HERE CCM_SIP_491_REQUEST_PENDING CCM_SIP_493_UNDECIPHERABLE CCM_SIP_500_SERVER_INTERNAL_ERROR CCM_SIP_502_BAD_GATEWAY CCM_SIP_503_SERVICE_UNAVAILABLE CCM_SIP_503_SERVICE_UNAVAILABLE_SER_OPTION_NOAV CCM_SIP 504_SERVER_TIME_OUT CCM_SIP_505_SIP_VERSION_NOT_SUPPORTED CCM_SIP_513_MESSAGE_TOO_LARGE CCM_SIP_600_BUSY_EVERYWHERE CCM_SIP_603_DECLINE CCM_SIP_604_DOES_NOT_EXIST_ANYWHERE CCM_SIP_606_NOT_ACCEPTABLE Redirect Reason s The following table contains the available Redirect Reason s that may appear in a record. Q.931 Standard Redirect Reason s Unknown Call Forward Busy Call Forward No Answer Call Transfer 10 OL
11 Cisco Call Detail Records s Redirect Reason s Q.931 Standard Redirect Reason s Call Pickup Call Park Call Park Pickup CPE Out of Order Call Forward Call Park Reversion Call Forward all Nonstandard Redirect Reason s Call Deflection Blind Transfer Call Immediate Divert Call Forward Alternate Party Call Forward On Failure Conference Barge Aar Refer Replaces Redirection (3xx) SIP-forward busy greeting Call Forward Unregistered Follow Me (SIP-forward all greeting) Out of Service (SIP-forward busy greeting) Time of Day (SIP-forward all greeting) OL
12 Redirect Reason s Cisco Call Detail Records s Q.931 Standard Redirect Reason s Do Not Disturb (SIP-forward no answer greeting) Unavailable (SIP-forward busy greeting) Away (SIP-forward no answer greeting) Mobility HandIn Mobility HandOut Mobility Follow Me Mobility Redial Recording Monitoring Mobility IVR Mobility DVOR Mobility EFA Mobility Session Handoff Mobility Cell Pickup Click to Conference Forward No Retrieve Forward No Retrieve Send Back to Parker Call Control Discovery (indicates that the call is redirected to a PSTN failover number) Intercompany Media Engine (IME) IME Connection Timed Out IME Not Enrolled IME Socket Error IME Domain Blacklisted 12 OL
13 Cisco Call Detail Records s OnBehalfof s Q.931 Standard Redirect Reason s IME Prefix Blacklisted IME Expired Ticket IME Remote No Matching Route IME Remote Unregistered IME Remote IME Disabled IME Remote Invalid IME Trunk URI IME Remote URI not E164 IME Remote Called Number Not Available IME Invalid Ticket IME Unknown IME PSTN Fallback Presence Enabled Routing Agent Greeting NuRD Native Call Queuing, queue a call Native Call Queuing, de-queue a call Native Call Queuing, redirect to the second destination when no agent is logged in Native Call Queuing, redirect to the second destination when the queue is full Native Call Queuing, redirect to the second destination when the maximum wait time in queue is reached OnBehalfof s The following table contains the available OnBehalfof s that may appear in a CDR record. OL
14 OnBehalfof s Cisco Call Detail Records s Table 4: OnBehalfof s Unknown CctiLine Unicast Shared Resource Provider Call Park Conference Call Forward Meet-Me Conference Meet-Me Conference Intercepts Message Waiting Multicast Shared Resource Provider Transfer SSAPI Manager Device Call Control Immediate Divert Barge Pickup Refer Replaces Redirection Callback Path Replacement FacCmc Manager Malicious Call 14 OL
15 Cisco Call Detail Records s OnBehalfof s Mobility Aar Directed Call Park Recording Monitoring CCDRequestingService Intercompany Media Engine FallBack Manager Presence Enabled Routing AgentGreeting NativeCallQueuing MobileCallType OL
16 OnBehalfof s Cisco Call Detail Records s 16 OL
Cisco Call Detail Records Codes
CHAPTER 6 This chapter describes the codec types and codes that are used in the Call Detail Record fields. This chapter contains the following information: Codec Types, page 6-1 Call Termination Cause
Cisco Call Detail Records Codes
CHAPTER 6 This chapter describes the codec types and codes that are used in the Call Detail Record fields. This chapter contains the following information: Codec Types, page 6-127 Call Termination Cause
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