SALIENT PRODUCT CHARACTERISTICS & FEATURES

Transcription

1 SALIENT PRODUCT CHARACTERISTICS & FEATURES FEDERAL SALES solarwinds.com/federal 1

2 NETWORK MANAGEMENT... 3 Network Performance Monitor (NPM)... 3 Network Configuration Manager (NCM)... 5 Network Topology Mapper (NTM)... 8 NetFlow Traffic Analyzer (NTA)... 9 Network Bandwidth Analyzer Pack IP Address Manager (IPAM) User Device Tracker (UDT) VOIP & Network Quality Manager (VNQM) Engineer s Toolset Kiwi CatTools SYSTEM AND DATABASE MANAGEMENT Server and Application Monitor (SAM) Virtualization Manager (VMAN) Database Performance Analyzer Storage Resource Monitor (SRM) Web Performance Monitor (WPM) Application Stack Management Bundle (AppStack) Web Help Desk (WHD) DameWare Remote Support DameWare Mini Remote Control Kiwi Syslog Server Mobile Admin IT SECURITY Log & Event Manager (LEM) Patch Manager (Patch) Serv-U Managed File Transfer (MFT) Server Orion Platform High Availability Additional Polling Engine Enterprise Operations Console

3 NETWORK MANAGEMENT Network Performance Monitor (NPM) Fault, Performance and Availability Monitoring Quickly detect, diagnose, and resolve network performance issues and avoid downtime with network optimization software. Hop-by-hop Analysis along Critical Paths View performance, traffic, and configuration details of devices and applications that are on-premises, in the cloud, or across hybrid environments with NetPath. Cross-stack Network Data Correlation Accelerate identification of root cause by dragging-and-dropping network performance metrics on a common time line for immediate visual correlation across all of your network data. Customizable Topology and Dependency-aware Intelligent Alerts Respond to multiple condition checks, correlated events, network topology, and device dependencies. Dynamic Wired and Wireless Network Discovery and Mapping Automatically discover and map devices, performance metrics, link utilization, and wireless coverage. Automated Capacity Forecasting, Alerting, and Reporting Automatically calculate exhaustion dates using customizable thresholds based on peak and average usage. Comprehensive Monitoring of F5 BIG-IP Family of Products Visualize and gain insight into the health & performance of your F5 service delivery environment. Wireless Network Monitoring and Management Retrieve performance metrics for autonomous access points, wireless controllers, and clients. Consultant and Services-free Deployment Install and deploy in generally as little as an hour with out-of-the-box monitors, alerts and reports. Customizable Single-pane-of-glass Network Monitoring Software Customizable web-based network performance dashboards, views and charts. End User Quality of Experience with Packet Capture and Analysis Determine if changes in end user experience are caused by the application or the network. Dynamic Statistical Network Performance Baselines Dynamically calculate baseline thresholds from historical network performance data. Hardware Health Monitoring Monitor, alert, and report on key device metrics, including temperature, fan speed, and power supply. 3

4 Customizable Performance and Availability Reports Schedule and generate custom network performance reports with one of over 100 out-of-the-box templates. Drag-and-discover Network Performance Charts Real-time network performance metrics with interactive charts and graphs from your network devices. Centralized Message Center Get a central view for all notification messages about your network s performance, so you can streamline troubleshooting with alerts, syslog data, events, traps, and other messages in a single interface. Dynamic Service Groups Group network devices by virtually any category and roll up network performance and service level status by location, business center, or any other grouping. ADVANCED NETWORK & IT INFRASTRUCTURE MONITORING Network Route Monitoring Monitor network route information and receive alerts when issues arise, and get a combined view of realtime network route information alongside device information. You can view routing tables, changes in default routes, BGP transitions, and flapping routes, including support for major routing protocols (RIP v2, OSPF v2 & v3, EIGRP, BGP). Network Multicast Monitoring View of real-time multicast information alongside device information so you can drill-down and see route details of multicast nodes and monitor routers, switches, and end-points that receive & forward multicast packets. Integrated Wireless Polling Manage wireless thin and autonomous access points and their associated clients. Now Network Performance Monitor can monitor your wireless devices alongside your wired devices and provide you with alerts, reports, and Top 10 lists for your wireless infrastructure. Customizable Performance and Availability Reports Generate network performance reports using out-of-the-box templates that can be customized with a few mouse clicks; automating report creation and distribution. Custom MIB Poller Create a custom poller to monitor any SNMP-enabled device, collect detailed data from MIB tables, and monitor virtually any statistic available on network devices. You can create or import these pre-packaged pollers into Network Performance Monitor, and ensure the CPU and memory utilization properties of the device/interface are monitored. Virtual Storage Area Network (VSAN) Monitoring and Reporting Get dedicated views into VSAN devices and quickly identify how much traffic is passing through each device and interface, which ports belong to which VSANs, which type of media each device is leveraging, and much more. 4

5 Integrated Virtual Infrastructure Monitoring Leveraging a built-in virtual infrastructure monitoring module, Network Performance Monitor enables you to monitor your VMware & Hyper-V data centers, clusters, hosts, and virtual machines. Cisco Unified Computing System (UCS) Support Simplify the management of your Cisco Unified Computing System components with a unified view of data center network health through a single-pane-of-glass. Cisco EnergyWise Monitoring View EnergyWise device management data to measure, report, and reduce the energy consumption of devices connected to EnergyWise-enabled switches. Fibre Channel Switch Monitoring Network Performance Monitor offers monitoring support for Fibre Channel devices manufactured by Cisco MDS, Brocade, and McData. SOLARWINDS NETWORK PERFORMANCE MONITOR DOES MORE Microsoft Active Directory Integration Leverage your existing Microsoft Active Directory user accounts to allow users to log in to Network Performance Monitor. Users and groups can automatically log in using custom username/password or optionally use an AD pass-through login to bypass the login screens altogether. Mobile Views for iphone, Blackberry, and Android Monitor network performance from popular mobile Web browsers including iphone, Blackberry, and Android. Microsoft System Center Operations Manager (SCOM) Integration A free SolarWinds NPM Management Pack enables deep integration with Microsoft System Center Operations Manager (SCOM) 2007 and Microsoft System Center Essentials INTEGRATION WITH OTHER SOLARWINDS PRODUCTS SolarWinds Orion Platform SolarWinds NPM is part of the SolarWinds Orion Platform of IT management software. NPM seamlessly integrates with other Orion products, including NetFlow Traffic Analyzer, Network Configuration Manager, Server & Application Monitor, Virtualization Manager, and Storage Resource Monitor for unified IT monitoring. Network Configuration Manager (NCM) Configuration Change Automation Simplify and standardize recurring or complex configuration changes by creating a single vendor-neutral script that can be scheduled and executed on multiple devices. 5

6 Configuration Backup and Restore Quickly recover from a configuration change or catastrophic device failure by always having the latest device configuration archives to restore. Change Monitoring Always know when a configuration has changed. An alert signals you to trace the change down to the device, and allows you to view what specific changes were made. Now NCM is integrated with Network Performance Monitor s NetPath for detailed configuration changes when a configuration in the network service path has changed. Change Management Prevent mistakes by reviewing and approving proposed changes using integrated change approval workflow. Use role and access permissions to improve delegation and collaboration by controlling who can make changes to devices and configurations. IOS Vulnerability Scanning Improve network security by automatically identifying IOS vulnerabilities and easily upgrading IOS firmware. Using integrated access to Common Vulnerabilities and Exposures (CVEs) published through the National Vulnerability Database, track discovered vulnerabilities through to resolution. Compliance Assessment and Enforcement Always demonstrate compliance to critical security standards using out-of-the-box, automated compliance assessments and reports for DISA STIG, NIST FISMA, and PCI DSS. Use automated remediation scripts to correct out-of-compliance issues. Real-time Configuration Change Alerting Allows you to receive real-time alerts when configurations change, giving you more control, instant visibility, and improved security. Config Change Templates Easily executes advanced config changes using a wizard-like interface and simple variable inputs. Configuration Archive Allows you to archive your configuration, inventory, and policy data within a secure Microsoft SQL Server database. Global Configuration Search Tracks down a specific configuration or node in seconds by performing a global search directly from the Network Configuration Manager Web console. Network Change Request and Approval Allows you to request approvals before making sensitive changes to devices. User Roles, Permissions, and Activity Tracking Protects against unauthorized network configuration changes and ensures compliance with regulations, such as DISA STIGs, NIST/FISMA, HIPAA and PCI. 6

7 Automatic Device Import Automatically scans your entire network and imports discovered devices into its database for fast and easy deployment. Multi-vendor Device Support Enables you to manage your heterogeneous network with out-of-the-box support for devices from leading hardware vendors. Network Device Inventory Reporting Generates a detailed network inventory of all managed devices, including serial numbers, port details, IP addresses, and more. Device End-of-Life Management Makes it easy to research and associate end-of-life dates for your Cisco and Juniper routers and switches and to create reports for budgeting and device replacement. Device Connection Profiles Configure SolarWinds NCM to manage new routers and switches faster and with less error by creating standardized and reusable device profiles that define access attributes like connection type, ID, password, and more. Network Configuration Compliance Management SolarWinds NCM actively maintains network configurations in compliance with internal security policies and external regulatory standards like NIST/FISMA, DISA STIGS,SOX, HIPPA, PCI DSS, and more, and alerts where there are network compliance policy violations. Cisco EnergyWise Configuration Management Enables Cisco EnergyWise network devices for energy management and activates specific EnergyWise policies on the network. Remote Firmware and IOS Transfers Performs remote IOS/firmware updates in real time or schedule them to run at a future time from a single console. Community Content Exchange Enables resource sharing with the SolarWinds community to quickly extend your configuration management to new devices types. Microsoft Active Directory Integration Leverages your existing Active Directory user accounts to simplify login and account management. Quick, Do-It-Yourself Deployment SolarWinds NCM takes less than an hour to install using a few simple steps and a wizard interface that guides you through the process step-by-step. 7

8 INTEGRATION WITH OTHER SOLARWINDS PRODUCTS SolarWinds Orion Platform SolarWinds NCM is part of the SolarWinds Orion Platform of IT management software. NCM seamlessly integrates with other Orion products, including Network Performance Monitor, NetFlow Traffic Analyzer, Server & Application Monitor, Virtualization Manager, and Storage Resource Monitor for unified IT monitoring. Network Topology Mapper (NTM) Auto-Discovery and Detailed Map Creation Network Topology Mapper automatically discovers your entire network and creates comprehensive, detailed network maps in just minutes. You can also edit node details of map objects and connect network devices manually. Export Maps to Common Formats Network Topology Mapper exports network maps to Microsoft Office Visio, PDF, and PNG formats, and also schedules updated map export to Orion Network Atlas. Network Regulatory Compliance Network Topology Mapper allows you to directly address PCI compliance and other regulations that require maintenance of an up-to-date network diagram. Network Topology Mapper is also FIPS compliant. Multi-Level Network Discovery Network Topology Mapper performs multi-level discovery to produce an integrated OSI Layer 2 and Layer 3 network map that includes detailed device information. Auto-Detect Changes to Network Topology Network Topology Mapper automatically detects new devices and changes to network topology with scheduled network scanning. Manage Network Inventory Network Topology Mapper lets you perform inventory management of hardware assets and automate report creation. Generate Inventory and Network Reports Network Topology Mapper s robust reporting tools help you keep track of inventory and network information. INTEGRATION WITH OTHER SOLARWINDS PRODUCTS NTM Orion Platform Integration SolarWinds NTM maps can be imported into the Orion Platform for use by the other modules. Once imported, data can be automatically updated based on refresh cycles established in NTM. 8

9 BANDWIDTH UTILIZATION MONITORING NetFlow Traffic Analyzer (NTA) Bandwidth Threshold Alerting Delivers an instant alert notification, including a list of top talkers when an interface exceeds its bandwidth utilization threshold. Bandwidth Usage by Application Provides valuable insights into which applications are consuming the most network bandwidth and tracks application traffic arriving from designated ports, source IPs, destination IPs, and even protocols. Bandwidth Usage by IP Groups Analyzes network traffic with custom overlapping IP address groups. Create your own IP address groups to view network traffic the way that you want to see it. NETWORK TRAFFIC MONITORING AND FORENSICS Traffic Analysis Dashboard Delivers a comprehensive, customizable view of your network traffic on a single-pane-of-glass, allowing you to spot potential problems quickly with top ten views of network traffic data. Get to the root cause of bandwidth issues with an intuitive point-and-click interface. Cross-stack Network Data Correlation Accelerate identification of root cause by dragging-and-dropping network performance metrics on a common time line for immediate visual correlation across all of your network data. Network Traffic Forensics Enables you to drill down into any element s traffic using multiple views to get the perspective you re looking for. You can investigate and isolate excessive network bandwidth utilization and unexpected application traffic. CBQoS Performance Views Enables you to view network traffic segmented by Class of Service methods, measure effectiveness of your CBQoS policies, and quantify bandwidth consumption by class map. Border Gateway Protocol Enables you to set up customized views of Internet traffic for ISPs and organizations to better understand how traffic is balanced across providers. FLOW-BASED MONITORING AND REPORTING Multi-Vendor Device Support Analyzes NBAR2, NetFlow v5, NetFlow v9, sflow v2, v4, v5, IPFIX, J-Flow, and Huawei NetStream data Supports devices from Cisco, Extreme Networks, HP, Juniper, Nortel Networks, Huawei, and other leading vendors Supports NetFlow traffic from VMware vswitch 9

10 Flow-based Reporting Enables you to create in-depth network traffic reports with a few clicks or schedule automatic weekly delivery to your team. Flow Navigator Enables you to create and access personalized network traffic views by filtering NBAR2, NetFlow, J- Flow, sflow, IPFIX, and Huawei NetStream data. Talk-Talker Optimization Determines which flows are representative of the majority of bandwidth usage and stores those flows while disregarding flow data from users and applications that have a negligible impact on overall bandwidth. Boost overall performance of SolarWinds NTA up to 10x when capturing flows that represent 95% of the total network traffic. SOLARWINDS NETFLOW TRAFFIC ANALYZER DOES MORE Integrated Fault, Performance, and Configuration Management Integrates with SolarWinds Network Performance Monitor (NPM), SolarWinds Network Configuration Manager (NCM), and SolarWinds User Device Tracker (UDT). In turn, providing a unified solution for fault, performance, configuration management, automated device tracking, and switch port management. Microsoft Active Directory Integration Leverages your existing Active Directory user accounts to simplify login and account management. INTEGRATION WITH OTHER SOLARWINDS PRODUCTS SolarWinds Orion Platform SolarWinds NTA is part of the SolarWinds Orion Platform of IT management software. NTA seamlessly integrates with other Orion products, including Network Performance Monitor, Network Configuration Manager, Server & Application Monitor, Virtualization Manager, and Storage Resource Monitor for unified IT monitoring. Network Bandwidth Analyzer Pack Network Bandwidth Analyzer Pack provides comprehensive network bandwidth analysis and performance monitoring, and includes: Network Performance Monitor NetFlow Traffic Analyzer Network Fault, Availability, and Performance Monitoring Monitor network device and interface availability and performance indicators such as bandwidth utilization, packet loss, errors, and more. Hop-by-hop Critical Path Analysis and Visualization View performance all along the service delivery path regardless of device location with NetPath. 10

11 Cross-stack Network Data Correlation Accelerate identification of root cause by dragging-and-dropping network performance metrics on a common timeline. Flow-based Network Traffic Analysis Analyzes Cisco NBAR, Cisco NetFlow, Juniper J-Flow, IPFIX, sflow, Huawei NetStream and other flow data. Dynamic Wired and Wireless Network Discovery and Mapping Automatically discover and map devices, performance metrics, link utilization, and wireless coverage. Bandwidth Usage by Application Track application traffic arriving from designated ports, source IPs, destination IPs, and protocols with advanced application mapping. Customizable Topology and Dependency-aware Intelligent Alerts Respond to multiple condition checks, correlated events, network topology, and device dependencies. Comprehensive Monitoring of F5 BIG-IP Family of Products Visualize and gain insight into the health and performance of your F5 service delivery environment. Bandwidth Threshold Alerting Receive instant alert notifications, including a list of top talkers, when an interface exceeds its bandwidth utilization threshold. Deep Packet Inspection and Quality of Experience Identify reductions or changes in application performance and determine if the change is caused by the application or the network. Network Traffic Forensics Analyze traffic patterns to identify issues such as excessive bandwidth utilization or unexpected application traffic. Validate Traffic Prioritization Policies Class-based quality of service (CBQoS) allows you to measure pre- and post-policy traffic levels per class map. Multi-Vendor Device Support Get heterogeneous network support, out-of-the-box, for devices from leading hardware vendors. Dynamic Customizable Network Mapping Drag and drop network devices to customize network maps and view connections and their real-time status and performance metrics. Network Traffic Analysis Dashboard Simple, summarized view of your network traffic on a single page with easy drill-down capability. 11

12 IP Address Manager (IPAM) Centralized IP Address Management SolarWinds IPAM saves loads of time by taking the complexity out of managing your entire IP address space. Utilize a central platform to manage, track, and monitor both your IPv4 and IPv6 address blocks. Unified DHCP and DNS Administration SolarWinds IPAM works with your multi-vendor DHCP and DNS services. This means that no additional proprietary software or hardware is required for management. You can easily unify and manage all of your Microsoft, Cisco, and ISC Open Source DHCP & DNS servers (or any combination). All DHCP & DNS changes made in SolarWinds IPAM are seamlessly propagated to their respective servers enabling teams to easily find and configure IP addresses from a single management console. Active IP Resource Monitoring and Alerting SolarWinds IPAM automatically and proactively detects IP address problems that could eventually lead to network disruption. Administrators can continuously monitor and improve IP performance with proactive detection of IP address problems. Active monitoring and alerting helps eliminate network downtime due to IP conflicts and non-availability of IP addresses due to full subnets. Team and Role-Based Permissioned Access Independently manage your DHCP, DNS, and IP Subnets. With SolarWinds IPAM, each team can manage their own subnets, address blocks, and DHCP & DNS services without impacting each other. Role-based administration helps streamline user delegation and reduce downtime caused by human errors. IP Address Reporting SolarWinds IPAM helps you stay ahead of serious problems caused by IP address conflicts, full DHCP scopes, DNS mismatches, IP address changes in the network, and so on. Manual methods of tracking and managing IP addresses are cumbersome because they involve consolidation of data spread across various sources. Save the time of searching through rows of data or files and be confident that the information recorded is up to date. Automated IPv4 Subnet Discovery Maintain an up-to date IP address map of your network by directly pulling data from router configurations and connected machines. SolarWinds IPAM s Automatic Subnet Discovery feature uses SNMP credentials for polling devices and discovers subnets from the routing table of the router. Automated IP Address Scanning Easily set up scheduled automatic scanning for both your IPv4 and IPv6 address space. Reduce manual errors and ensure that your network s IP address information is always up-to-date. Scheduled IP address scanning also helps you avoid IP address conflicts by recognizing transient IP status. IPv6 Address Management Get full support for IPv6 protocol and the ability to automatically scan existing IPv6 address space for current and historical status of IPv6 addresses. SolarWinds IPAM uses Neighbor Discovery Protocol (NDP) to discover nodes in the network. No more separate management of your IPv4 and IPv6 address blocks. Manage, track, and monitor both IPv4 and IPv6 from a single management console. 12

13 DHCP Split Scope Functionality SolarWinds IPAM gives you quick and easy DHCP split scope configuration for high-availability and load balancing of your critical DHCP services. Quickly configure your DHCP split scope with a simple two-step wizard. Additionally, SolarWinds IPAM s centralized Web console provides visibility into related scopes and scope distribution across subnets. Advanced DHCP Configuration Options Directly configure standard DHCP options for your multi-vendor DHCP servers without having to log on to the DHCP server or deal with complicated CLI commands. Changes are automatically synced to the respective server, saving you loads of time by eliminating configuration issues caused by human errors. SolarWinds IPAM also offers DHCP configuration support for remote-boot devices. DNS Record Mismatch Detection, A & PTR Record Pairing SolarWinds IPAM automatically detects and points out any mismatch in DNS forward and reverse record entries. Any disparity in the record is highlighted for easy identification so that it can be quickly fixed. Additionally, you can automatically create DNS PTR records when registering new devices into DNS zones. This helps ensure that there are no DNS record mismatches or DNS issues caused by human error. IP Tracer for Historical IP Address Tracking Track IP address history and understand how certain properties have changed over time. Information on where a particular IP address was previously used aids in troubleshooting IP assignment issues and determining the identity of devices. Detailed Event Recording SolarWinds IPAM automatically records all IP-related events and keeps a detailed activity log showing what changed and when for quick and easy troubleshooting. Administrators can greatly reduce troubleshooting shooting time by utilizing detailed activity logs to retrace events leading up to IP conflicts and other IP related issues. Integrated Endpoint Tracking SolarWinds IPAM easily integrates with User Device Tracker (UDT) to provide a single view of IP addresses and corresponding endpoint connection/location details for improved troubleshooting and enhanced network access protection with port shutdown. Global IP Address Search Track down a specific IP address on your network in just seconds by performing a global search. Administrators can quickly and easily access IP address data to search for available IPs and meet IP requests with speed. Subnet Allocation Wizard Specify supernet and subnet sizes to automatically allocate the correctly-sized subnet. SolarWinds IPAM s Subnet Allocation Wizard helps you efficiently organize your managed IP address space into subnets that are sized appropriately for the extent and traffic of your network. With its real-time subnet calculator, the Subnet Allocation Wizard allows you to quickly determine the most efficient way to subdivide any supernet. Microsoft Active Directory Integration Allow users to log in to SolarWinds IP Address Manager with their existing Microsoft Active Directory accounts. This saves you the time otherwise needed to configure and create separate logins. 13

14 User-Defined IP Address Grouping Easily organize your entire network s IP space with drag-and-drop simplicity. In little time, you can create groups that can contain any number of other groups, supernets, subnets, or individual IP addresses. Customizable Dashboard SolarWinds IPAM provides a customizable dashboard that delivers the essential information you need in a unified at-a-glance view for streamlined management and quick troubleshooting. INTEGRATION WITH OTHER SOLARWINDS PRODUCTS SolarWinds Orion Platform SolarWinds IPAM is part of the SolarWinds Orion Platform of IT management software. IPAM seamlessly integrates with other Orion products, including Network Performance Monitor, Network Configuration Manager, User Device Tracker, Server & Application Monitor, Virtualization Manager, and Storage Resource Monitor for unified IT monitoring. User Device Tracker (UDT) Network Device Tracking User Device Tracker allows you to quickly find a network device and retrieve the switch name, port, port description, VLAN, virtual routing and forwarding (VRF) data, and more. Network User Tracking Easily track the location of a user on the network and retrieve connection information including switch name or access point, port or SSID, connection duration, as well as endpoint connection history. Map and Monitor Switch Ports Visually display switches, port status and usage, CPU load, memory used, and more with drill-down configuration details and historical data for in-depth insight. Network User and Device Watch List Set up a watch list and be automatically alerted when a specified user or device connects to the network. Device Whitelisting Create a whitelist to identify safe vs. rogue devices and receive an alert when a device not on the whitelist connects. Automated Switch Port Discovery Perform automated network discovery with regularly scheduled scans to maintain a real-time, comprehensive list of switches and ports. Remote Port Shutdown Shut down a compromised network port directly from the UDT console with the click-of-a-button. Customizable Network User and Device Reports Quickly create and automatically distribute user and device reports using customizable, out-of-the-box and community-generated templates. 14

15 Intuitive LUCID Web Interface User Device Tracker simplifies switch port mapping, monitoring, and endpoint tracking with a Web interface that works the way you do and is LUCID (Logical, Usable, Customizable, Interactive, and Drilldown). Do-It-Yourself Deployment Download, install, and deploy User Device Tracker in less than an hour, using three simple steps. INTEGRATION WITH OTHER SOLARWINDS PRODUCTS SolarWinds Orion Platform SolarWinds UDT is part of the SolarWinds Orion Platform of IT management software. UDT seamlessly integrates with other Orion products, including Network Performance Monitor, Network Configuration Manager, IP Address Manager, Server & Application Monitor, Virtualization Manager, and Storage Resource Monitor for unified IT monitoring. VOIP & Network Quality Manager (VNQM) Monitor VoIP Call Performance SolarWinds VoIP & Network Quality Manager monitors the performance of VoIP calls by analyzing call detail records (CDRs) generated by Cisco and Avaya communication managers. Troubleshoot VoIP Call Performance SolarWinds VoIP and Network Quality Manager enables advanced VoIP troubleshooting by correlating individual call performance with corresponding network performance metrics. Search and Filter Call Detail Records SolarWinds VoIP & Network Quality Manager provides the ability to search, filter and display call detail records (CDRs) to aid in troubleshooting. VoIP and WAN Monitoring Dashboards SolarWinds VoIP & Network Quality Manager provides customizable at-a-glance insight into all aspects of your VoIP and WAN performance through an intuitive LUCID Web interface. Intelligent VoIP and WAN Performance Alerts SolarWinds VoIP & Network Quality Manager enables you to configure intelligent alerts that notify you when specific VoIP or WAN performance thresholds are crossed so you are the first to know when an issue arises. VoIP Gateway and PRI Trunk Monitoring SolarWinds VoIP & Network Quality Manager provides VoIP gateway and performance details including PRI trunk and channel utilization, distribution of VoIP and data, and a list of the top 10 quality issues through a designated gateway so you can see exactly how your VoIP capacity is being used and identify potential issues before they impact users. 15

16 Call Signaling Chart View SolarWinds VoIP & Network Quality Manager provides a pictorial representation of the packets exchanged from the call initiation, during progress and end of call, as well as displays the requests that took place from call start to call end. Automatic IP SLA Setup SolarWinds VoIP & Network Quality Manager allows you to set up IP SLA operations on your edge routers and switches with a wizard-like interface. You won t need any complicated CLI commands to get started; just a few clicks of your mouse and you re off. VoIP and WAN Capacity Planning SolarWinds VoIP & Network Quality Manager generates synthetic VoIP traffic using Cisco IP SLA technology to facilitate capacity planning and measure voice quality in advance of new VoIP deployments. Customizable Performance Reports VoIP and Network Quality Manager makes it easy to generate VoIP and WAN performance reports using out-of-the-box templates. Quick, Do-it-Yourself Deployment Download, install and deploy VoIP & Network Quality Manager in less than an hour using three simple steps. INTEGRATION WITH OTHER SOLARWINDS PRODUCTS SolarWinds Orion Platform SolarWinds VNQM is part of the SolarWinds Orion Platform of IT management software. VNQM seamlessly integrates with other Orion products, including Network Performance Monitor, Network Configuration Manager, Server & Application Monitor, Virtualization Manager, and Storage Resource Monitor for unified IT monitoring. ENGINEEER S TOOLSET AT-A-GLANCE Engineer s Toolset Monitor and alert in real time on network availability and health. Perform robust network diagnostics for faster troubleshooting and quick resolution of complex network issues. Easily deploy an array of network discovery tools including Port Scanner, Switch Port Mapper, and Advanced Subnet Calculator. Manage Cisco devices with specialized tools including Real-time NetFlow Analyzer, Config Downloader, and Config Compare. Cut troubleshooting time in half and put frequently used tools at your fingertips. SolarWinds Orion integration makes easier and faster troubleshooting allowing you to start tools contextually from any monitored element in Orion. 16

17 INTUITIVE WEB INTERFACE Response Time Monitor Web access for Response Time Monitor allows you to monitor availability of multiple devices in real time and obtain latency and availability information in tabular form. Memory Monitor Web-based Memory Monitor allows you to monitor memory utilization in real time and enables you to view current memory utilization alongside the total memory available. CPU Monitor Monitor CPU load for multiple devices in real time and set warning and alarm thresholds for each device independently. Interface Monitor The Interface Monitor allows you to view real-time interface statistics for routers and switches simultaneously. TraceRoute The Web-based Trace Route utility enables you to trace the route of a network path and analyze the performance and latency of each hop across a communication path. TOOLKIT ADMINISTRATOR Toolset Launchpad Quickly access your favorite tools and all networking tools. Customize these groups as required. Workspace Studio The innovative Workspace Studio allows you to implement tabbed views displaying a wide range of your vital network statistics. CONFIGURATION MANAGEMENT Manage network devices with specialized tools including Real-time NetFlow Analyzer, Config Downloader, and Config Compare. Config Compare Compare the running configuration of a Cisco router or switch with the startup configuration stored in non-volatile NVRAM. Config Downloader Download device configuration files from a Cisco CMTS or network router to a remote PC. Config Editor/Viewer Extracts Cisco router running network configurations and automatically archives them for future reference. Config Uploader Enables you to upload configuration changes to routers or switches via SNMP. You can change an entire configuration or just one or two parameters. NetFlow Configurator Enables you to remotely configure NetFlow v5 via SNMP on supported Cisco devices - it s never been easier to get started with NetFlow! TFTP Server Enables you to concurrently upload and download executable images and configurations to routers and switches. 17

18 DIAGNOSTICS Perform robust network diagnostics for troubleshooting and quickly resolve complex network issues with tools such as Ping Sweep, DNS Analyzer, and Trace Route. Network Diagnostics with Enhanced Ping Diagnose network problems by continuously monitoring devices in real-time and displaying response rates in graphical charts. Ping Simple ping allows you to keep a running response time log and export results. GENERAL/OTHER A collection of effective systems management tools including WAN Killer, Wake-on-LAN, WMI Browser, and more. Remote TCP Reset Remotely displays all active sessions on routers and terminal, dial-in, and access servers. Update System MIBs Enables you to view, update, and publish MIB changes to the user description fields for any SNMP device. Wake-On-LAN Generates a Magic Packet to remotely power on PCs attached to networks. WAN Killer Network Traffic Tool Lets you test your network by generating random traffic on your Wide Area Network (WAN), adjusting circuit bandwidth and the percent of load. MIB Scanner The MIB Scanner interrogates devices to determine if the MIB is supported by the specified network devices. IPAM/DNS/DHCP Monitor IP addresses, DHCP scopes with easy-to-use tools such as IP Address Management, DHCP Scope Monitor, Advanced Subnet Calculator, and more. Subnet Calculator Performs classful subnet calculations, Classless Inter-Domain Routing (CIDR) calculations, and DNS resolution. DHCP Scope Monitor Polls DHCP servers to extract IP scopes and highlight scopes low on dynamically assigned IP addresses. DNS Structure Analyzer The DNS Structure Analyzer that visually displays the hierarchy of DNS resource records, including name server, CName, and pointer. DNS Audit Enables you to locate DNS database errors and validate forward and reverse resolution of domain names. DNS Who Is Resolver Allows you to look up and report on domain names, URLs, IP addresses, network addresses, and addresses. 18

19 IP Address Management Determines which IP addresses are not in use and how long it has been since they have been used. Spam Blacklist Enables you to test corporate servers to ensure they are not listed in one of the spam blacklist databases. LOG MANAGEMENT Effective log management tools for creating, receiving, and logging SNMP traps including tools such as Syslog Server for syslog message collection and filtering. SNMP Trap Editor Enables you to modify SNMP trap templates and mimic critical alerts to ensure management systems are functioning properly. SNMP Trap Receiver Enables you to receive, log, and view SNMP traps and verify that a trap source is configured and functioning properly. Syslog Message Center Allows you to send and receive syslog messages and decode the messages for logging purposes. NETWORK DISCOVERY Deploy an array of network discovery tools including Port Scanner, Switch Port Mapper, and Advanced Subnet Calculator. IP Network Browser Performs network discovery on a single subnet or a range of subnets using ICMP and SNMP. MAC Address Discovery Scans subnets and constructs a table relating IP addresses to MAC address, DNS, and manufacturer address. Network Discovery Tool - Network Sonar Enables you to produce a detailed network inventory in just minutes and generate reports using built-in templates. Ping Sweep Scan a range of IP addresses to display which addresses are in use and perform reverse DNS lookups. Port Scanner Tests for open TCP ports across IP addresses, port ranges, or a selection of specific machines and ports. SNMP Sweep Query an IP address range to locate used and unused IP addresses, and obtains data about each system in the range. Subnet List Discover all subnets and masks on a network by scanning route tables on a seed router. Switch Port Mapper Remotely discover devices connected to each port on a switch or hub, as well as details about each port. 19

20 NETWORK MONITORING Monitor and alert in real time on network availability and health with tools including Real-Time Interface Monitor, SNMP Real-Time Graph, and Advanced CPU Load. CPU Load Monitor Allows you to monitor and graph the real-time CPU load on routers and set alarm thresholds to quickly identify problems. Bandwidth Gauge This utility displays bandwidth statistics, in real-time, for data being received and transmitted for any remote network device. CPU Gauges Monitor the CPU load on routers, switches, and Windows 2000 and later computers via SNMP. NetFlow Real-time Tool Enables you to perform real-time capture and analysis of Cisco NetFlow data, providing in-depth visibility into bandwidth utilization. Proxy Ping Allows you to remotely initiate a ping test from any remote Cisco router to any other SNMP-enabled device. Network Interface Monitor Displays real-time networking monitoring statistics from routers and switches simultaneously. Router CPU Load Monitors the CPU load on multiple Cisco routers concurrently, recording peak load level and when it happened. SNMP Device Performance Tool Enables you to collect and graph performance data from any SNMPenabled device. TraceRoute Tool Enables you to trace the route of a network path from your computer to any other device. Availability Monitor Tool - Watch It! An availability monitoring tool that enables monitoring and alerting on the availability of critical network devices directly from your desktop. SECURITY Ensure network security with handy tools including Router Password Decryption, SNMP Brute Force Attack, and SNMP Dictionary Attack. Router Password Decryption This utility decrypts any Cisco type-7 passwords for routers and switches, enabling you to recover lost passwords. SNMP Brute Force Attack Enables you to attack an IP address with SNMP queries to determine the SNMP read-only and read-write community strings. SNMP Dictionary Attack Simulate attacks using permutated hacker dictionaries on network devices to identify security vulnerabilities. 20

21 SNMP MIB Viewer Quickly retrieve frequently used MIBs using SolarWinds extensive MIB database. MIB Walk Discover and produce reports detailing which MIBs and OIDs are supported on a particular device. SNMP MIB Browser Query remote devices for software and hardware configurations via SNMP using SolarWinds extensive MIB database. INTEGRATION WITH OTHER SOLARWINDS PRODUCTS Engineer s Toolset seamlessly integrates with Orion Network Performance Monitor and Orion Network Configuration Manager, delivering right-click access to all of the powerful troubleshooting tools directly from the Orion Network Performance Monitor and NCM web consoles! Kiwi CatTools Schedule Automated Network Configuration Backups Kiwi CatTools provides simplicity and automation to easily back up configuration from network devices. You can schedule backup activity for custom time intervals. CatTools has a built-in TFTP server that also supports the backup activity via TFTP. Perform Bulk Configuration Changes on Network Devices With Kiwi CatTools you can perform configuration changes on multiple devices simultaneously. Using the built-in TFTP server, you can apply configuration files to various devices. This makes it easy to roll back to a previous, good configuration. Increase security with configuration change alerting Constantly oversee network configuration changes. Kiwi CatTools detects and alerts on configuration changes and sends notifications. This helps you to track unauthorized device configuration changes and security risks. Compare Device Configurations and Analyze Changes Kiwi CatTools lets you perform two types of configuration comparisons:» Compare current device configurations with the most recent backup» Compare running and startup configurations Perform Network Device Management from One Console Kiwi CatTools has many built-in Activities that allow you to manage and work on network devices without having to use the Command Line Interface (CLI). Issue commands from the easy-to-use CatTools console and update a device s password or banner, perform inter-device pings, and more. Generate Configuration and Device Information Reports Kiwi CatTools provides many out-of-the-box reports in HTML and text file formats. It also supports sending these reports and statistics via . Multi-Vendor Device Support Kiwi CatTools provides out-of-the-box support for devices from industry-leading manufacturers, including Cisco, HP, 3Com, Enterasys, F5, Huawei, Juniper, and more. 21

22 SYSTEM AND DATABASE MANAGEMENT Server and Application Monitor (SAM) Application Availability and Performance Monitoring SolarWinds SAM supports monitoring over 200 enterprise applications right out of the box, including Windows, Linux, Java, AD, SharePoint, Citrix, and more. You can easily extend monitoring to any custom or home-grown applications, and leverage your existing scripts to build new monitors. Application Dependency Mapping Using the built-in AppStack dashboard, you get a contextual view of how applications are linked to other components within the IT infrastructure, including servers, virtual machines, and storage systems. Easily visualize application dependencies across various layers of the IT stack to help you discover the root cause of application issues faster. Accelerate Problem Identification and Resolution with Cross-stack IT Data Correlation Whether you are looking at network interface utilization, application performance counters, VM host memory utilization, or storage IOPS, the PerfStack dashboard gives you the ability to compare these data types side-by-side. Simply drag-and-drop the metrics of interest to the chart, and the PerfStack dashboard will overlay them for easy correlation and performance analysis. Monitor Cloud Applications SolarWinds SAM is an agentless software that you can use to monitor applications, servers, and your virtual infrastructure on-premises. The optional agent deployment extends monitoring to the cloud, such as Amazon EC2, Microsoft Azure, and Rackspace. The agent also helps monitor servers in remote locations (DMZ, behind NAT/firewall, over WAN, satellite connection, etc.), where agentless polling would be difficult. Deep Monitoring of Microsoft Exchange, IIS and SQL Server The built-in AppInsight monitoring templates deliver deep visibility to help you identify complex performance issues in Microsoft Exchange, IIS, and SQL Server ; support for 2016 versions. Exchange: View mailbox database status and storage, identify replication issues, and monitor user mailbox activity. IIS: Monitor availability of websites and application pools, report SSL certificate expiration, and perform remote actions to start/stop application pools. SQL Server: Monitor connections, sessions, database transactions, disk I/O, storage, latches, locks, SQL agent job status, expensive queries by CPU time, and more. 22

23 Server Performance Monitoring Ensure peak server performance by monitoring key performance metrics of your multi-vendor server infrastructure including HP, Dell, IBM, and more. Monitor availability, response time, and hardware health of multi-vendor physical and virtual servers. Track CPU, memory, and disk usage, and forecast when capacity will run out. Remotely remediate server issues, including terminating runaway processes, starting/stopping services, rebooting servers, etc. Server Volume Monitoring and Capacity Planning Monitor server storage volumes, disk usage, and capacity metrics out of the box. Integration with SolarWinds Storage Resource Monitor provides deeper insight to troubleshoot storage issues in SAN and NAS environments. Built-in Virtualization Monitoring Alongside physical servers, monitor health and availability of VMware and Hyper-V virtual hosts and guests. SolarWinds SAM helps you identify if an application issue is due to the virtual environment or not. Integration with SolarWinds Virtualization Manager provides deeper insight to troubleshoot virtualization issues. Application Dependency Mapping Using the built-in AppStack dashboard, you get a contextual view of how applications are linked to other components within the IT infrastructure, including servers, virtual machines, and storage systems. Easily visualize application dependencies across various layers of the IT stack to help you discover the root cause of application issues faster. IT Asset Inventory Management Administrators can now maintain a centralized view of current hardware and software asset inventory to include server warranty status, driver software, hard drive inventory, and custom properties, such as PO number and purchase price. Application-Aware Network Performance Monitoring Deep packet inspection analyzes network traffic packets to help you see network latency, response time, and the impact of network performance on specific applications. Gain immediate insight into network latency and application latency to identify whether the issue is with the network or the application. Correlated Alerts and Performance Reporting Get actionable information at the right time with advanced alerting, expert advice, and an easy-to-use Web interface. Focus your attention on real problems with intelligent alerts based on parent and child dependencies and baseline data. Quickly configure alerts for correlated events, sustained conditions, and complex combinations of device states. In addition, get access to over 100 Web-based reports that are ready to use and easy to customize and share immediately. 23

24 Agentless and Agent-Based Monitoring SolarWinds SAM is an agentless software that you can use to monitor applications, servers, and your virtual infrastructure on-premises. The optional agent deployment extends monitoring to the cloud, such as Amazon EC2, Microsoft Azure, and Rackspace. The agent also helps monitor servers in remote locations (DMZ, behind NAT/firewall, over WAN, satellite connection, etc.), where agentless polling would be difficult. Linux agent makes it easy to monitor RHEL, CentOS and other Linux distributions and apps, including Tomcat, Apache, and Java INTEGRATION WITH OTHER SOLARWINDS PRODUCTS SolarWinds Orion Platform SolarWinds SAM is part of the SolarWinds Orion Platform of IT management software. SAM seamlessly integrates with other Orion products, including Network Performance Monitor, Network Configuration Manager, Virtualization Manager, Storage Resource Monitor, and Web Performance Monitor for unified IT monitoring. Application Stack Management Bundle SolarWinds provides full visibility into the application stack and delivers contextual awareness of performance issues across application, server hardware, virtual, and storage infrastructure. The various products within the systems management portfolio provides IT pros the ability to quickly identify and troubleshoot application issues that can occur from any of the layers through a single pane of glass. Quickly identify the root cause of application issues within a unified dashboard Full visibility into the performance of the environment across all layers Understand relationships and dependencies in the application management stack Supported modules: o Server & Application Monitor o Virtualization Manager o Database Performance Analyzer o Storage Resource Monitor o Web Performance Monitor See AppStack section for key features and integration details Virtualization Manager (VMAN) Actionable Intelligence Provides active or predictive performance and placement recommendations that can be run immediately, or scheduled to run at a select time. Heterogeneous Virtualization Management Manage both VMware vsphere and Microsoft Hyper-V environments through a single pane of glass. Virtualization Performance Monitoring and Management Proactively monitor and analyze virtualization-specific performance problems in vsphere and Hyper-V environments. 24