SysLINK Hardware Manual SYSTECH. Document number Revision D

Transcription

1 SysLINK Hardware Manual SYSTECH C O R P O R A T I O N Document number Revision D Created 2012, and Protected Under the U.S. Copyright Act of Copyright , SYSTECH Corporation All Rights Reserved This document is subject to change without notice.

2 Agency Notifications Antenna Gain The antenna gain on the 850 MHz Cellular band must not exceed 4.28 dbi The antenna gain 1900 MHz PCS band must not exceed 3 dbi Antenna Installation Antennas must be installed to provide a separation distance of at least 20cm from all persons Antennas must be installed to provide a separation distance of at least 20cm from any other transmitter FCC Notification Any modifications to the unit, unless expressly approved by the Systech Corporation, could void the authority to operate the equipment. The ZWave module broadcasts at MHz, output power -20 to 0 dbm. NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

3 Table of Contents Agency Notifications OVERVIEW... 5 SysLINK Base Features... 6 Option Card Features... 6 Description of SysLINK Models... 7 Using the SysLINK... 7 CHAPTER 2: INSTALLING THE HARDWARE... 9 Overview... 9 Planning the installation... 9 Connecting Devices to the SysLINK POS Terminal Port Option Card RS-232-only Serial Port Option Card SysLINK DCE RS-232 Operation...13 RS-232/485/422 Serial Port Option Card Zigbee Option Card Z-Wave Option Card Wi-Fi Interface Cellular Interface Ethernet LAN USB Ports One or more USB 2.0 High Speed ports are available. These ports have standard USB A (host) connectors.antennas SIM Card Starting the SysLINK CHAPTER 3: TROUBLESHOOTING Status LED USB/Serial/Terminal/Modem Port LEDs Ethernet LEDs Cellular LEDs CHAPTER 4: MOUNTING OPTIONS APPENDIX: SPECIFICATIONS SysLINK Base Hardware Specifications SysLINK MiniPCIe Card Specifications SysLINK Systech Option Card Specifications Environmental Specifications Product Dimensions Cellular specifications Ethernet cabling specifications SysLINK Hardware Manual Page 3

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5 Overview Systech SysLINK M2M Modular Gateway brings network connectivity to IP and non-ip based systems for a wide variety of applications including ATM, point-of-sale, vending, remote electronic signage, building automation and security, and remote monitoring. The system features a modular design allowing customers to choose the features that best fits their application. Field modularity offers the customer an upgrade path offering maximum flexibility thereby preserving their hardware investment. Merchants preferring private IP networks can use the Systech solutions to re-route transactions using private Cellular plans, or through existing satellite, frame, or other widearea links. Systech Corporation, established in 1981, is an industry leader in network conversion gateways, servers, and switches, supporting a wide variety of interfaces including Cellular, Ethernet, Wi-Fi, Analog Dial, Serial, Bluetooth, ZigBee, Z-Wave, and USB. POS Terminal Any Payment Type Dial IP Public Internet/ Private Network POS System Any Processor Secure IP Host ATM Terminal WEB Diagnostics SysLINK Hardware Manual Page 5

6 SysLINK Base Features The SysLINK offers the following features and benefits: Easy web-based set up and configuration Open systems communications for multi-site data networks Standard RJ-45, 10/100 Base-TX Ethernet port or ports IP packet routing SSL encryption Can be used in a variety of data communications applications Operating system independent Complete remote management and diagnostics LEDs for each port, signaling port status and error conditions Industry standard interoperability Supports generic TCP/IP access to serial ports without requiring special protocols or processing Option Card Features RJ-11 POS Terminal (phone line) port Serial ports DB25-Female serial port (with screw-down connectors) RS-232 DCE serial port RS-232/485/422 combination port Asynchronous or Synchronous communication High-speed serial connections (up to 230.4K baud) Zigbee, Z-Wave and Bluetooth interfaces Cellular network interface (LTE, EVDO, 1xRTT) Wi-Fi interface SysLINK Hardware Manual Page 6

7 Description of SysLINK Models The SysLINK series is available with a number of different model families. These products are functionally equivalent except for the types of ports. Model Ethernet USB SysCard MiniPCIe Ports Ports Options Options SL or 2 1 None 1 SL or 2 1 None 1 + ½* SL SL SL * ½ size MiniPCIe option slot Available SysCard Options: Analog Dial (POTS) data only Analog Backup (Modem) data only RS-232 Serial RS-232/485/422 Synchronous Serial Zigbee Z-Wave Bluetooth GPIO Available MiniPCIe Option Cards: 2G Cellular 3G Cellular 4G Cellular (LTE) Wi-Fi b/g/n (½ size) Using the SysLINK Using the SysLINK requires three steps: 1. Hardware installation 2. Configuration 3. Operation Hardware installation is documented in this manual. Refer to the SysLINK Administrator's Guide for configuration and operation SysLINK Hardware Manual Page 7

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9 Chapter 2: Installing the Hardware This chapter describes installing the SysLINK hardware, including: Planning the installation Checking cables and connectors Sample configurations Overview Installing the SysLINK hardware includes the following steps: 1. Plan the installation 2. Connect your peripheral device(s) to the SysLINK device server Attach each peripheral device (e.g., POS terminal, cash register, card reader, modem) to a phone line port (RJ-11 connector on the front) or serial port (DB-25 connector). 3. Plug the AC power supply adapter into the SysLINK 4. Orient the unit and the antenna to get best signal strength Orient the unit and cable until the most signal strength LEDs are lit on the front panel. 5. Optionally connect the SysLINK port server to your network The most common connection method is through the 10/100 Base-TX RJ-45 connector (which is labeled LAN) to your Ethernet LAN, using a standard straight-through Ethernet cable to a hub/switch. Planning the installation Before installing the SysLINK device server, consider the following: How will you configure your network what types of devices will you connect and where will they be located? Identify the distances at which each device will be located from the SysLINK server. Verify that the locations selected for devices do not exceed cable specifications. To conform to UL safety rules, the unit may be tabletop mounted or wall mounted. If wall mounted, the front and rear connector plates should be oriented facing up or down, not to the left or right. Is there an acceptable source of AC power available near each device s proposed location? SysLINK Hardware Manual Page 9

10 SysLINK Front and Rear Panels The front panel of the SysLINK has LEDs that show the status of the unit and the various ports and options. The rear panel has power, buttons, and connectors. The following figures show the LED locations and connectors for the SysLINK models. SysLINK 4000 Front Panel LEDs SysLINK 4000 Rear Panel Connectors SysLINK 3000 Front Panel LEDs SysLINK 3000 Rear Panel Connectors SysLINK Hardware Manual Page 10

11 SysLINK 2000 Front Panel LEDs SysLINK 2000 Rear Panel Connectors SysLINK 1000 Front Panel LEDs SysLINK 1000 Rear Panel Connectors SysLINK Hardware Manual Page 11

12 SysLINK 0500 Front Panel LEDs SysLINK 0500 Rear Panel Connectors LED Indicators The Unit Status LED indicates the overall status of the device. The Ethernet LEDs use and activity The USB LEDs - use and activity The Option Card LEDs indicate the status and activity of the port(s) on the option card The Cellular Mode LEDs indicate the status and type of connection The Cellular Signal Strength LEDs show signal strength For information on interpreting the LED color and pattern displays, see Troubleshooting. The Function button is used when pairing wireless devices with the SysLINK. The reset button can be used to reboot the unit or to restore the factory default configuration on the unit. Depressing and releasing the button will reboot the unit. Depressing and holding the "Reset" button in for about 5 seconds will restore the default (factory) configuration to the unit and then reboot the unit SysLINK Hardware Manual Page 12

13 Connecting Devices to the SysLINK POS Terminal Port Option Card The POS Terminal port is a phone line designed to function just like a standard wall-jack analog phone line. It can connect dial-up devices like ATMs, M2M dial-up equipment, and POS (Point Of Sale) terminals, with an internal modem, to the SysLINK, which then routes data from the devices over the network. The SysLINK mimics the phone company, answering incoming calls and routing them to an internal modem attached to each phone line, or generating calls from an internal modem to an attached device. The terminal lines and internal modems communicate up to 2400 baud and support the following standards: Bell 212A ITU-T V.22 ITU-T V.22bis V.22 FastConnect (Hypercom) RS-232-only Serial Port Option Card In the RS-232 definition, a pair of devices, one a terminal (Data Terminal Equipment or DTE) and one a modem (Data Communication Equipment or DCE), are designed to plug directly into each other. The SysLINK RS-232 serial port operates in DCE (modem) mode. The following sections describe the pinouts and cabling options associated with this mode. SysLINK DCE RS-232 Operation Data Communication Equipment (DCE) mode is generally used to communicate with a terminal device. This includes terminals, PC serial ports, printers and, generally, most devices other than modems. When in DCE mode, the SysLINK port server family uses the following pinouts: SysLINK Hardware Manual Page 13

14 DB-25 Pin Number RS-232 Name Direction Signal Function 2 TX I Serial data in, from remote device to SysLINK 3 RX O Serial data out, from SysLINK to remote device 4 RTS I Flow control, to enable SysLINK to send data 5 CTS O Flow control, to enable remote device to send data 6 DSR O Signals remote device that the SysLINK is attached and powered on 7 GND Signal ground 8 DCD O Signals remote device that SysLINK has a valid connection 20 DTR I Signals SysLINK that the remote device is attached and powered on 22 RI O Ring Indicator Table 2-1: EIA-232 DB-25 DCE Pinouts Figure 2-2 shows a cable to connect most devices to the SysLINK. DB-25 Pin (DCE) Number/Signal 2 TX 3 RX 4 RTS 5 CTS 6 DSR 7 GND 8 DCD 20 DTR 22 RI DB-25 Pin (DTE) Number/Signal 2 TX 3 RX 4 RTS 5 CTS 6 DSR 7 GND 8 DCD 20 DTR 22 RI Figure 2-2: DB-25 to DB-25 Full Cable The SysLINK does not require the use of all 9 wires. Only the RX, TX, and GND signals are essential. DTR/DSR and RTS/CTS are only necessary for flow control. DCD is used to indicate a connection and RI is only required for connections that need a ring indicator SysLINK Hardware Manual Page 14

15 Figure 2-3 shows a minimal 3-wire cable using only RX (pin 2, data in), TX (pin 3, data out), and GND (pin 5, ground). DB-25 Pin (DCE) Number/Signal 2 TX 3 RX 7 GND DB-25 Pin (DTE) Number/Signal 2 TX 3 RX 7 GND Figure 2-3: DB-25 to DB-25 3-wire Cable To connect the SysLINK in DCE mode to a standard PC COM port, use a standard modem cable as shown in Figure 2-4. DB-9 Pin Number DB-25 Pin Number/Signal 1 DCD 2 RX 3 TX 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 RI 8 DCD 3 RX 2 TX 20 DTR 7 GND 6 DSR 4 RTS 5 CTS 22 RI Figure 2-4: DB-25 (DCE) to DB-9 Terminal Cable RS-232/485/422 Serial Port Option Card The RS-232/485/422 option card supports RS-232 in DCE or DTE mode and RS485/422 mode. In RS-232 DCE mode the pinouts are identical to the card above. In RS-232 DTE mode, the signal names are identical to the above, but the direction of each signal is opposite (inputs become outputs, outputs become inputs) SysLINK Hardware Manual Page 15

16 In 485/422 mode, the pinouts are as follows: DB-25 Pin Number RS- 485/422 Name Direction Signal Function 2 TXB/ TXD+ 3 RXB/ RXD+ 4 TXA/ TXD- 5 RXA/ RXD- O I O I Serial data out, from remote device to SysLINK Serial data in, from SysLINK to remote device Serial data out, from remote device to SysLINK Serial data in, from SysLINK to remote device 7 GND Signal ground JP8 and JP9 on the RS-232/485/422 may be installed to connect the TXD-/RXD- and TXD+/RXD+ pairs for 2-wire mode. In 485 mode the SysLINK disables its receivers while it is transmitting and disables its transmitters while receiving. In 422 mode the SysLINK keeps its receivers and transmitters enabled all the time. Note that some RS-422 and RS-485 devices refer to the differential pair of signals that make up the transmit and receive lines as - and + instead of the standard A and B. In most cases, the - signal corresponds to the A signal and the + signal corresponds to the B signal, but some devices reverse this. Zigbee Option Card The Zigbee Option Card provides an interface to talk to other Zigbee remote devices. Z-Wave Option Card The Z-Wave Option Card provides an interface to talk to other Z-Wave remote devices. Wi-Fi Interface The WiFi interface is a b/g/n interface that can operate in Access Point mode. Cellular Interface The SysLINK automatically makes a data-only connection to an available cellular network for the carrier the SysLINK is provisioned and activated on. The cellular interface is typically enabled by default and the SysLINK immediately attempts to connect to the cellular network on power up. This cellular interface is typically used to connect to the public Internet or a privately managed network SysLINK Hardware Manual Page 16

17 The Cellular port mode LEDs indicate the status of the cellular interface. The signal strength indicators indicate how well the unit is receiving a signal. Ethernet LAN The SysLINK may also be connected to your LAN using the Ethernet ports. The Cellular interface is typically the primary network connection but the local connection may also be used to connect local Ethernet devices, or configure or diagnose operation on the SysLINK. The Ethernet port(s) on the SysLINK are standard 10/100 Base-TX auto MDI/MDIX RJ-45 jacks. They can be connected to an Ethernet device or switch via a standard, straightthrough Ethernet cable SysLINK Hardware Manual Page 17

18 USB Ports One or more USB 2.0 High Speed ports are available. These ports have standard USB A (host) connectors SysLINK Hardware Manual Page 18

19 Antennas Antenna Gain The antenna gain on the 850 MHz Cellular band must not exceed 4.28 dbi The antenna gain 1900 MHz PCS band must not exceed 3 dbi Antenna Installation Antennas must be installed to provide a separation distance of at least 20cm from all persons Antennas must be installed to provide a separation distance of at least 20cm from any other transmitter SIM Card Some Cellular modules (HSPA+ and LTE) require a SIM card. To install the SIM either open the device to install the SIM or, in the case of the SysLINK 500, slide the SIM in the slot on the back. The SIM should be installed while the device is powered off. Starting the SysLINK When the SysLINK is powered up, the LEDs indicate the status of the unit and its ports. The following LED colors and patterns will be displayed during normal startup, if no errors are detected. Status LED initially this LED will be yellow, but will turn green when the unit is ready to operate. If the status LED is solid green, then the SysLINK doesn t have a permanent IP address and is trying to obtain one from a DHCP server. If the LED is blinking green, it means the SysLINK has a static IP address assigned or has obtained a dynamic IP address and is ready to use. Red indicates a fatal error. Cellular mode LEDs these LEDs will normally be either off or green. Green LEDs mean that the cellular interface is in use. The LEDs will blink green to show activity. Signal Strength these LEDs only operate if the Cellular interface is in use. Ethernet LED these LEDs will normally be either off or green. A green LED means that a good Ethernet link has been established and the unit is on the network. The LED will blink green to show network activity. Option Card LEDs these LEDs will normally be either off or green. Off indicates a port that is not in use. Green indicates a port that is in use. The green LED will blink when data is transmitted or received. It will blink 2 times per second when data is continuously transmitted or received. If any of the LEDs turn red, an error condition was detected. For a full description of the LED patterns, see Troubleshooting SysLINK Hardware Manual Page 19

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21 Chapter 3: Troubleshooting The SysLINK has several LED indicators: Unit Status, Ports (USB, serial, POS terminal, Zigbee, Z-Wave or modem), Cellular and Ethernet. The LEDs use red, yellow, and green blinking combinations to indicate the status of each of the SysLINK s major components. Status LED The status LED indicates the overall status of the SysLINK. See Table 3-1. Status LED Condition Solid Green Blinking Green Alternating Green/Red Alternating Green/Yellow Blinking Yellow Solid Red Off Meaning The unit is running, but it needs an IP address. It is trying to obtain one from DHCP/BOOTP. The unit has an IP address and is operating normally. If the reset button is being held in, this LED sequence means that the factory default configuration is about to be restored. If you do not want to restore the factory default, release the button before the sequence changes to Green/Yellow. Otherwise this means a serious system error occurred. See the system log for more details. If the reset button is being held in, this LED sequence means that the factory default configuration will be restored. You may release the button. Otherwise, this means that the current configuration is corrupt and that the factory default configuration is being used. The unit is booting. There is a fatal error. No power or the unit is inoperative. Table 3-1: Status LED Conditions Troubleshooting 21

22 USB/Serial/Terminal/Modem Port LEDs Each port has a Port LED that describes port activity. Table 3-2 describes the various Port LED states. Port LED Condition Off Solid Green Blinking Green Red Blinks Solid Red Meaning Port is closed or no power. Port is open, but idle. Port is open, and data is being transmitted or received. When data is being continuously transferred, this LED will blink approximately 2 times per second. Data errors will cause periodic red blinks. Persistent red blinks may imply a configuration problem (incorrect baud rate, parity settings, etc.). Port hardware has failed. Table 3-2: Port LED Conditions Ethernet LEDs The Ethernet port LED describes the state of the network connection on that port. Table 3-3 describes the various Ethernet LED states. Ethernet LED Condition Solid Green Green Blink Red Off Meaning Ethernet link is good. Network traffic was detected. There is an Ethernet error. The Ethernet cable is bad or not connected. Table 3-3: Ethernet LED Conditions Cellular LEDs The Cellular mode LEDs describe both the mode and state of the cellular connection. The number of LEDs that are lit indicates the mode. The behavior of the LEDs indicates the status. Table 3-4 describes the modes that the port is in. Table 3-5: Cellular LED describes the various LED states SysLINK Hardware Manual Page 22

23 Cellular LED Mode O O O O O O O O O O O O Meaning Not in use 1xRTT mode 3G mode 4G/LTE mode Table 3-4: Cellular LED Modes Cellular LED Status Solid Green Green Blink Off Meaning Connection is in use Connection traffic Connection is not in use Table 3-5: Cellular LED Status Troubleshooting 23

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25 Chapter 4: Mounting Options All models are designed to be set on a flat surface. Soft feet are available for the SL-500, 2000, 3000 and 4000 models. The SL-1000 has optional wall-mounting brackets that may be attached to metal inserts on the front and rear panels. The SL-2000, 3000 and 4000 have a keyhole mount point on the bottom-front and optional mounting brackets that attach to the bottom-rear of the unit to allow the unit to be wallmounted. Troubleshooting 25

26 Appendix: Specifications SysLINK Base Hardware Specifications ARM9 300MHz CPU 256 Mbytes in-circuit boot flash and program memory 256 Mbytes DDR2 RAM One to four 10/100 Mbps Ethernet connections over 10/100 Base-TX physical lines One to two High Speed USB 2.0 connections External 110 or 240 VAC power supply provides +5V DC regulated to SysLINK Status LEDs for each port SysLINK MiniPCIe Card Specifications LTE, EVDO, CDMA, GSM, or HSPA+ Cellular interface with one or more SMA female antenna interfaces Wi-Fi b/g/n SysLINK Systech Option Card Specifications Optional asynchronous RS232 serial port with modem control and surge suppression Asynchronous port data rates of up to Kbps DCE serial port with DB-25 female connector Optional phone line (labeled POS Terminal ) with internal modem. Support for phone and modem standards: Bell 212A ITU-T V.22 Zigbee ITU-T V.22bis V.22 FastConnect (Hypercom) Z-Wave 26 Index

27 Environmental Specifications Operating temperature range: 0 to 50 C Storage temperature range: -10 to 70 C Humidity range: 10% to 90% noncondensing Product Dimensions The SysLINK models measure: SL x 3.38 x 1.12 inches (114 x 86 x 28 mm) SL x 4.75 x 1.25 inches (127 x 121 x 32 mm) SL x 4.75 x 1.25 inches (178 x 121 x 32 mm) SL x 4.75 x 1.25 inches (229 x 121 x 32 mm) SL x 4.75 x 1.25 inches (305 x 121 x 32 mm) Cellular specifications EVDO/CMDA - HSPA+/GSM - LTE/EVDO - Ethernet cabling specifications This section describes guidelines for using 10/100 Base-TX twisted-pair cabling: Recommended cable is category 5 (CAT5 or CAT5E) unshielded solid copper twisted pair Ethernet cable pairs must be properly twisted: pins 1 and 2 must be a twisted pair, and pins 3 and 6 must be a twisted pair Maximum distance of a segment from concentrator to node is 100 meters (328 feet) Maximum of 5 segments between any two nodes Index 27

28 Index 10/100 Base-TX, cabling specifications, 27 3-wire diagram, 14 antenna, 9, 26 asynch port specifications, A C cable diagram terminal, DB-9 to DB-25, 14 cabling, specifications, 27 CDMA, 26 Cellular specifications, 27 configuration planning, 9 D DB-25 to DB-25 3-wire terminal cable diagram, 15 DB-9 to DB-25 terminal cable diagram, 14 default configuration, 12 ethernet network cabling specifications, 27 E F factory default configuration, 12 front panel, diagram, 10 installation, hardware, 9 I L LAN connecting SysLINK to, 17 LED overview, 21 start up, 19 panel, diagram, 10 P R red LED, 19 restoring default configuration, 12 signal strength, 9, 16 specifications, 26 start up, 19 S T terminal, cable diagram, DB-9 to DB-25, 14 troubleshooting LED indicators, 21 twisted-pair, cabling specifications, Index