DNS Anycast Statistic Collection

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1 DNS Anycast Statistic Collection RIPE 61 Measurement Analysis and Tools Working Group 18 Nov 2010 Edward Lewis Neustar 1

2 What s so hard about reporting? 2

3 Collecting DNS Statistics (Generic) The Technical Problem to Solve» Multiple remote sites with small limited local storage to store statistical data Lots of data to observe» Central analysis point Choices» Sampling, summing or packet capture» Store & send or pre-process remotely What is to be Learned» Activity by wall-clock and/or event» Rough approximation» Trends 3

4 It's not a few drips, it is a fire hose Our servers see billion queries per day» Rough estimates: Queries 80 bytes Responses 300 bytes» That's pre-dnssec averages Total size per day, tracking everything» Queries: 1.5 TB» Responses: 5.5 TB» Total traffic compresses to maybe 3 TB/day» DNSSEC records don't compress as well Sampling just 1% of data, still equals 30 GB/day (compressed) 4

5 Have to stick to what s important Focus: cut down on traffic, to manage the analysis QNAME and QTYPE Originating IP Minute granularity Which server answered and how well (fast) 5

6 Accuracy An important factor» Is the collection accurate?» Is the analysis accurate?» Important for Monitoring, Analysis and Forensics More importantly - Does it agree with billing data?» Was the billing data accurate?» Engineer's "white-knuckle" question The test: Would you use this for billing too? 6

7 Neustar s Approach 7

8 High-level Design Each site has Capture Devices Data Routed to central storage devices - Netezza Oracle Business Intelligence Engine (OBIEE) performs reports against the Netezza device. Hi-volume DNS Server DNS Server Capture Device Capture Process Netezza Central Storage Device OBIEE & Customer Access 8 Lo-volume (Cartoon not to scale)

9 Capture, reporting, analysis approach Collect and sum locally» High volume nodes use two in-line network taps» Low traffic nodes use software on the DNS host» Each query saved until matched to a response» Aggregated data counted and compressed locally Send to central repository every second Central Netezza Database for analysis» Unique zones and QNAMES are loaded to dimension tables (about 1 billion unique QNAMES / month).» Metrics loaded to fact table (~2billion rows/day).» Map Source IP Address to Geographic Location 9

10 What data is captured Per Minute, per node, query detail» Network Protocol (IPv6 or IPv4, UDP or TCP)» Query Name and Type» Response Code (e.g., SERVFAIL)» Response Time Bucket (<1, 10, 100ms, etc)» Complete NXDOMAIN traffic (QNAME)» Unanswered Queries (malformed, lame, etc.) Sampled Data» Track minimum of 1% of all traffic» Query's source IP, full response message» Will likely add logic to store sample for "irregular" queries 10

11 Compression is King Netezza» Provides 6x compression of numeric data» QNAMEs are saved in a separate table to maximize this Messages as bitmaps» Encode a DNS message in a 64 bit integer» UDP/TCP (1 bit), Yes/No: A, AAAA, NS, NXDOMAIN,...» Count how many times this appears in a minute Minutes expressed as bitmaps» Many minutes are the same too Relying on observed network behavior» Data can be compressed 30x to 40x compared to raw packet stream 11

12 Reporting Capability Detail Reporting Capabilities Pre Reporting Standard Reporting Advanced Reporting Objects Under Management Partial X X Reporting Interval Monthly X X X Reporting Interval Daily X X Reporting Interval Hourly X X Reporting Interval Minute Near Real Time Reporting X X Total # of Queries A, Z A, Z, Q A, Z, Q TCP vs. UDP Queries A, Z, Q A, Z, Q IPv4 vs IPv6 Queries by Zone A, Z, Q A, Z, Q Queries by Query Type A, Z, Q A, Z, Q Queries by Node Region A, Z Queries by Source Country A, Z, Q* A, Z, Q* Avg/StdDev Query Response Time A, Z, Q A, Z, Q Queries by US State / CA Province / Zip Code A, Z, Q* Queries by Source IP Q* Queries by RCODE (Includes Errors) A, Z, Q Forecast Monthly Query Amount X X Monthly Trending Reports X X Download Reports X X X 12 Easily View Trends X X *Reports are based on Sample data A = Account, Z=Zone, Q = QNAME

13 Stories from the Road OR Potholes we managed to hit. 13

14 Queries and Responses Is every query answered?» Can t just track the responses, must track queries and match to the responses. How well (fast) are servers operating?» The DNS Server is only a portion of the site architecture. Must attempt to determine the time a query enters the site and determine the time the response leaves the site Can the DNS Server do the measurement?» No way. It's what's being monitored» (joke) 100% of all dropped queries are never answered! 14

15 Problems encountered in monitoring QNAME population size» NXDOMAIN traffic for TLDs generates a lot of data, need to store it» In an attempt to defeat cache poisoning, some recursive DNS service providers have appended random strings in front of queries to TLDs (inflating QNAME population)» Certain Managed DNS service customers rely on random/undefined hostnames. One large social networking site generates billions of unique QNAMEs. DDoS» Packet floods need to be mitigated, monitoring needs to record them but not fall to them 15

16 Things seen with this system Sudden Traffic Growth Syndrome» Several causes data gives chance to determine why Rogue Recursive Servers» Some only "went rogue" on specific zones (big and small ISPs) Routing issues» Matching answering anycast node with the source country DDoS» Small DDoS attempts/attacks are noticed The World isn t That Big» Top 1000 Source IP Addresses perform half of DNS queries 16

17 Some Stats UDP TCP IPv4 IPv % 0.014% 99.76% 0.24% A AAAA CNAME DNSKEY MX NS PTR TXT 75.01% 9.3% 0.10% 0.02% 10.34% 0.35% 3.2% 0.5% Queries arriving via IPv6: 0.24% Contrast to the nearly 10% of queries for AAAA 17

18 There are no mistakes, only lessons. Growth is a process of trial and error. Where do we go from here? 18

19 2011 Roadmap Response by Server in Detail Alerts for Account Level Changes View/Download Raw Sampled Data Comparison Graphing Query Type Drill Down Additional Filtering Scheduled ing of Reports Access to Reporting Data via API Interactive Graphing Map view of Geo data User defined Ad hoc reporting 19

20 Questions? 20

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