Application Servers Sun Java Systems Application Server (SJSAS) Installation

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1 Proven Practice Application Servers Sun Java Systems Application Server (SJSAS) Installation Product(s): IBM Cognos 8.4, SJSAS Area of Interest: Infrastructure DOC ID: AS07 Version

2 Sun Java Systems Application Server (SJSAS) Installation Copyright and Trademarks Licensed Materials - Property of IBM. Copyright IBM Corp IBM, the IBM logo, and Cognos are trademarks or registered trademarks of International Business Machines Corp., registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at While every attempt has been made to ensure that the information in this document is accurate and complete, some typographical errors or technical inaccuracies may exist. IBM does not accept responsibility for any kind of loss resulting from the use of information contained in this document. The information contained in this document is subject to change without notice. This document is maintained by the Best Practices, Product and Technology team. You can send comments, suggestions, and additions to cscogpp@ca.ibm.com. Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, and/or other countries. Intel, Intel logo, Intel Inside, Intel Inside logo, Intel Centrino, Intel Centrino logo, Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, other countries, or both. UNIX is a registered trademark of The Open Group in the United States and other countries. Java and all Java-based trademarks and logos are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both.

3 Sun Java Systems Application Server (SJSAS) Installation TABLE OF CONTENT 1 Introduction Purpose Scope Definitions, Acronyms, and Abbreviations Assumptions SJSAS 9.1 Installation SJSAS Installer Change Master Password Start the Application Server SJSAS Administration Console Configuring for IBM Cognos JVM Options XML Parser Java Max Heap Size Copy the XML Parser Set the number of Request Processing Threads Environment Variables Deploy the IBM Cognos 8 Application Deploy a New Application Select the Application File Verify the Deployment Stop and Restart the Application Server Troubleshooting Xerces ClassCastException Error JCAM_Crypto_JNI UnsatisfiedLinkError...15

4 Sun Java Systems Application Server (SJSAS) Installation 1 1 Introduction 1.1 Purpose This document is intended for those who have limited experience with Sun Java Systems Application Server and who wish to set up an Application Server environment in which to run IBM Cognos Scope The instructions in this document will work across supported operating system platforms however the examples shown may be based on a Windows install. UNIX installations require slight modifications to syntax but should otherwise be identical. For example, regarding the syntax for variables, use ${VARIABLE} for UNIX and %VARIABLE% for Windows. Consult your UNIX documentation for more information regarding commands, syntax and scripting. This document will take you through the steps to install SJSAS and setup an appropriate environment into which you will be able to deploy and run IBM Cognos Definitions, Acronyms, and Abbreviations Term SJSAS C8 Definition Sun Java Systems Application Server IBM Cognos 8 BI 1.4 Assumptions Before continuing, make sure the following prerequisites have been met. Licenses SJSAS is (currently) free to download and use in production. Sun offers licensing and support plans for purchase. Hardware and Operating Systems There are many dependencies for both SJSAS and IBM Cognos 8. As these are numerous, please consult the Sun website and/or the SJSAS documentation to determine the software and operating system requirements for SJSAS. The IBM Cognos Support web site should also be consulted to determine the minimum requirements for the IBM Cognos 8 product. SJSAS Installation and Update software - That you have the necessary files to perform the installation and any applicable updates. That you have the necessary access rights to perform the installation. It is recommended that the user account used to install SJSAS is the same user account used to setup and run IBM Cognos 8. Root access maybe required, at least temporarily, on some platforms. On Windows, the user should be a member of the Administrators group. That you have the necessary system resources to perform the installation. There is considerably more memory, hard disk space and CPU power required to run any full Application Server than to

5 Sun Java Systems Application Server (SJSAS) Installation 2 run Tomcat. The minimum requirements for SJSAS should be compared to available resources. Running with less than 768MB of RAM for the Maximum Heap Memory is not suggested (although it may be possible for testing purposes only), 1GB should be considered a minimum to ensure performance and reliability. 500 MB of temporary working disk space must be available in addition to the Application Server requirements to allow for building and deploying application files. The JDK must meet minimum conformance levels for both SJSAS and IBM Cognos 8. A full SDK is required, not just a JRE. That you have the customer documentation for both SJSAS and IBM Cognos 8 available as a resource. That you are familiar with the operating system (O/S) with which you are using. This document assumes you are familiar with the O/S. This includes user commands at the command line, syntax and scripting. That you are familiar with IBM Cognos 8. You should already know how to setup and run the product using Tomcat

6 Sun Java Systems Application Server (SJSAS) Installation 3 2 SJSAS 9.1 Installation This section outlines the steps that are necessary to install SJSAS 9.1. The screen captures are representative of a Windows installation. Ensure you install your JRE prior to commencing the SJSAS installation. 2.1 SJSAS Installer Download and launch the SJSAS installer. (Windows - sjsas-9_1-windows.exe) Installer Welcome page

7 Sun Java Systems Application Server (SJSAS) Installation Software License Agreement Read the License agreement and select the appropriate response. If you decline the agreement, you will not be able to proceed Installation Directory Select a drive and path that has ample space to perform the install.

8 Sun Java Systems Application Server (SJSAS) Installation 5 If the install location does not exist, you may create it or make an alternate selection Java 2 SDK Location Enter the location of the compatible Java 2 SDK (must be pre-installed)

9 Sun Java Systems Application Server (SJSAS) Installation Administration Configuration Information Enter or alter the information to match your setup requirements. Make note of the port values as these will be critical in performing other steps later on Installation Options Select / unselect the options that you wish to perform as part of the installation. Adding the SJSAS bin directory to the path environment variable automatically may simplify your installation.

10 Sun Java Systems Application Server (SJSAS) Installation Ready to Install Use the Back button to alter any settings prior to performing the installation. This is the last step before the installation actually takes place Installation in Progress Wait while the installer performs the selected tasks.

11 Sun Java Systems Application Server (SJSAS) Installation Installation Complete Once the installer has completed the selected tasks, verify that there were no errors on the summary page. You may start eh Application Server using the button provided or wait until other tasks have been completed Change Master Password Run the Application Server Administration command asadmin.bat located in the <SJSAS_install>/bin directory to change the master password if necessary. Once you have started the asadmin process, issue the change-master-password command.

12 Sun Java Systems Application Server (SJSAS) Installation Start the Application Server The startserv and stopserv commands can be used to start and stop the Application Server. These commands can be found in the <SJSAS_install>/domains/<domain_name>/bin directory. 2.2 SJSAS Administration Console Once the Application Server has started, you can access the Admin Console using the port indicated during the install (default: 4848) as in the example below. Login using the name and password created during the installation.

13 Sun Java Systems Application Server (SJSAS) Installation 10 3 Configuring for IBM Cognos 8 This section outlines the changes that are necessary in order to run IBM Cognos JVM Options Set / Change the parameters passed to the JRE using the Admin Console. Navigate to Application Server -> JVM Settings -> JVM Options XML Parser Add an option to set the XML Parser to the parser provided with IBM Cognos 8. Save the change. -Djavax.xml.parsers.DocumentBuilderFactory=org.apache.xerces.jaxp.DocumentBuilderFactoryImpl Java Max Heap Size Set the Maximum Java Heap Size using the Xmx parameter. A starting value of 768M is shown in the example above.

14 Sun Java Systems Application Server (SJSAS) Installation Copy the XML Parser Copy xercesimpl.jar from your IBM Cognos 8 install <C8_install>\webapps\p2pd\WEB- INF\lib\xercesImpl.jar to the SJSAS install under the domain you will be using <SJSAS_install>\domains\domain1\lib\ext 3.3 Set the number of Request Processing Threads The default "Maximum number of request processing threads" is 5. Navigate in the Admin Console to Configuration > HTTP Service > Request Processing and increase the value as appropriate for the load on your system. Too low a value will result in error messages and instability if additional threads are required, but unavailable. Too high a value will utilize resources unnecessarily. A starting value of 250 is suggested. 3.4 Environment Variables Set any environment variables that are necessary for your environment. There are multiple ways to accomplish this and it is left to the user to determine which is the most appropriate for your individual scenario. Note: The path environment variable is reset in the <SJSAS>\domains\domain1\bin\sstartserv.bat startup script. You should modify it to include the IBM Cognos 8 bin directory and any other variables that you need (database drivers for example). Depending on the number of changes and where you have set your environment variables you may want to consider using: Set PATH=%PATH%; AS_INSTALL%\lib;%AS_INSTALL%\bin

15 Sun Java Systems Application Server (SJSAS) Installation off rem rem Copyright Sun Microsystems, Inc. All rights reserved. rem Use is subject to license terms. rem PORTIONS REMOVED TO SAVE SPACE rem only needed for instances and node-agents rem set D05=-Dcom.sun.aas.launcherReturn= if "%CLI%"=="cli" set D06=-Dcaller=cli rem rem Start rem Rem PATH Modified for Cognos 8 set PATH=%AS_INSTALL%\lib;%AS_INSTALL%\bin;C:\cognos\bin if not "%NATIVE%"=="native" goto JAVA_LAUNCH "%AS_INSTALL%/lib/appservLauncher.exe" "%AS_INSTALL%/lib/appservDAS.exe %DOMAIN_NAME%" "\"%~df0\" %CLI% display %1 %2 %3 %4" exit PORTIONS REMOVED TO SAVE SPACE

16 Sun Java Systems Application Server (SJSAS) Installation 13 4 Deploy the IBM Cognos 8 Application Web Application Archives (WAR) and Enterprise Application Archive (EAR) files may be built and deployed to JSAS. For the purposes of this example, an Enterprise Application Archive (EAR) file will be used. 4.1 Deploy a New Application Navigate to Applications -> Enterprise Applications and click the Deploy option. 4.2 Select the Application File Browse or enter the path and name of the application file to be deployed. Optionally enter a name for the application (spaces are not allowed in the name).

17 Sun Java Systems Application Server (SJSAS) Installation Verify the Deployment Once the deployment has completed, verify that there were no errors (indicated by a yellow warning) and check that the IBM Cognos 8 application now shows under the list of deployed applications. 5 Stop and Restart the Application Server Stop and restart the Application Server to apply all the changes and load the configuration settings.

18 Sun Java Systems Application Server (SJSAS) Installation 15 6 Troubleshooting 6.1 Xerces ClassCastException Error Without copying the xercesimpl.jar file and/or failing to set the JVM parameter with the XML parser will result in the following error in the pogo log: :45: ERROR [com.cognos.pogo.bibus.soapmessageoutputter] findingactivecmthread: Exception signing trusted request: Reason: java.lang.classcastexception: com.sun.org.apache.xerces.internal.jaxp.documentbuilderfactoryimpl at com.cognos.accman.jcam.crypto.trustedrequestsession.setmessagetrust(trustedrequestsession.java:118) at com.cognos.pogo.bibus.cryptofacility.signrequest(cryptofacility.java:125) at com.cognos.pogo.bibus.soapmessageoutputter$outputter.signtrustedrequest(soapmessageoutputter.java:225) at com.cognos.pogo.bibus.soapmessageoutputter$simpleoutputter.write(soapmessageoutputter.java:273) at com.cognos.pogo.bibus.soapmessageoutputter.write(soapmessageoutputter.java:124) at com.cognos.pogo.bibus.bibuscommand$soapbodygenerator.writebody(bibuscommand.java:177) at com.cognos.pogo.http.httpclient.rawpostmethod.writerequestbody(rawpostmethod.java:131).. Resolution: Copy xercesimpl.jar to the appropriate location and set the appropriate Java option to set the XML parser. 6.2 JCAM_Crypto_JNI UnsatisfiedLinkError If the PATH environment variable is not set correctly, or is overridden by startserv.bat, then the following error will be thrown in the SJSAS server.log file: [# T16:28: SEVERE sun- appserver9.1 javax.enterprise.system.container.web _ThreadID=13;_ThreadName=pool-1- thread-4;_requestid=c6c32c87-e a- 9558dbc5c130; WebModule[/p2pd]StandardWrapper.Throwable java.lang.unsatisfiedlinkerror: no JCAM_Crypto_JNI in java.library.path at java.lang.classloader.loadlibrary(classloader.java:1682) at java.lang.runtime.loadlibrary0(runtime.java:822) at java.lang.system.loadlibrary(system.java:993) at com.cognos.accman.jcam.crypto.jni.jnisystemproperties.<clinit> (JNISystemProperties.java:13) at com.cognos.accman.jcam.crypto.systemprotectionsession.<init> (SystemProtectionSession.java:39) at com.cognos.accman.jcam.crypto.misc.configuration.<init>(configuration.java:49) at com.cognos.accman.jcam.crypto.misc.configuration.getinstancewithdefaultconfig (Configuration.java:96) at com.cognos.accman.jcam.crypto.camfactory.initialize(camfactory.java:131).. Resolution: Set the PATH environment variable within startserv.bat.

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