Instruction Manual (ver. FS) FS-1 FS-2 FS-3 FS-4 FS-5

Transcription

1 (ver. FS) FS-1 FS-2 FS-3 FS-4 FS-5

2 Introduction The iport FS is a free-standing docking system that allows an Apple ipod to become part of a whole-home audio system, and/or to be used as a source in a variety of local audio systems. The iport Dock can be placed on a desk, table or other convenient location, allowing quick and easy insertion of an ipod, and connects the ipod to both the audio/video system and the user s computer. By pressing a single button on the iport the user can change the ipod from the streaming (listening) mode to the music transfer mode, allowing the transfer of content from the computer to the ipod. Before installing and using the iport please read and follow all of the instructions in this guide carefully. iport System Components and Capabilities This manual covers five iport free-standing systems (FS-1 FS-5). Each system has different capabilities and includes different components. Except where noted, connections and installation are the same for all five systems. FS-1 System Capabilities: Delivers local-zone unbalanced audio and video from the ipod (up to 25 feet) Connects to a computer, allowing transfer of content to the ipod while it is docked Charges the ipod while it is docked FS-1 System Box Contents: (1) iport Dock (1) iport Basic Connection Box (1) 6.5 foot (2-Meter) Double Cable (1) 15V DC Regulated Power Supply 2

3 FS-2 System Capabilities: All FS-1 capabilities PLUS: Allows control of track playback or ipod volume via buttons on the iport free-standing unit Allows line-of-sight IR remote control of ipod functions requires optional iport Standard (part # 70031) or EX (part # 70032) remote control unit, or a compatible 3rd-party remote FS-2 System Box Contents: (1) iport Dock (with Multi-Function Buttons and IR control capability) (1) iport Basic Connection Box (1) 6.5 foot (2-Meter) Double Cable (1) 15V DC Regulated Power Supply FS-3 System Capabilities: All FS-2 capabilities PLUS: Delivers long-distance balanced audio from ipod (up to 500 feet) Allows extensive long-distance IR control of ipod functions (requires compatible 3rd-party controller) FS-3 System Box Contents: (1) iport Dock (with Multi-Function Buttons and IR control capability) (1) iport Advanced Connection Box (1) iport Balanced Audio Sender Wallplate (1) iport Balanced Audio Receiver Wallplate (1) 6.5 foot (2-Meter) Double Cable (1) 15V DC Regulated Power Supply 3

4 FS-4 System Capabilities: All FS-3 capabilities PLUS: Allows extensive long-distance RS-232 control of ipod functions with 2-way communication (requires compatible 3rd-party controller) FS-4 System Box Contents: (1) iport Dock (with Multi-Function Buttons and IR control capability) (1) Advanced Connection Box (with RS-232 capability) (1) iport Balanced Audio Sender Wallplate (1) iport Balanced Audio Receiver Wallplate (1) 6.5 foot (2-Meter) Double Cable (1) RS-232 Cable (RJ-11-to-DB-9 connections) (1) 15V DC Regulated Power Supply FS-5 System Capabilities: All FS-4 capabilities PLUS: Delivers long-distance balanced video from ipod photo players FS-5 System Box Contents: (1) iport Dock (with Multi-Function Buttons and IR control capability) (1) Advanced Connection Box (with RS-232 capability) (1) iport Balanced Audio Sender Wallplate (1) iport Balanced Audio Receiver Wallplate (1) iport Balanced Video Sender Wallplate (1) iport Balanced Video Receiver Wallplate (1) 6.5 foot (2-Meter) Double Cable (1) RS-232 Cable (RJ-11-to-DB-9 connections) (1) 15V DC Regulated Power Supply 4

5 ipod Models Supported All iport FS systems are made for the following ipod models: ipod mini, ipod with dock connector, and ipod photo. See Adjusting the iport for Different ipod Models, on page 16. Selecting a Location for the free-standing Dock The iport free-standing systems are designed for use in normal interior environments. When selecting a location for the system, please consider the following: The iport is not waterproof, nor is it water-resistant. Do not use the iport outside or in a humid or wet environment. Direct sunlight can interfere with IR operation. Avoid placing the iport dock in locations that are in direct sunlight a portion of the day. The different iport FS systems have different maximum distances the Connection Boxes can be located from the connected audio and video equipment. Refer to the table below. iport Maximum Distance Maximum Distance System to Audio Equipment to Video Equipment FS FS FS * FS * FS * When used with an optional Balanced Video Upgrade Kit. 5

6 iport Connections and Controls iport Dock (see Figure 2): Function Selector/Status Indicator: Whenever an ipod is docked into the iport the Function Selector/Status Indicator glows white and the iport enters the Music Stream (listening) mode. To switch the iport to the Data Transfer mode, press the Function Selector until the Status Indicator turns red. Data can then be transferred from the computer to the docked ipod. To switch back to the Music Stream mode, eject the ipod from your computer by issuing an eject command via your computer s music transfer software. (The iport will not switch back to the listening mode while data is being transferred from the computer to the ipod.) Note: The iport does not output audio or video while in the Data Transfer mode. Multi-Function Buttons (FS-2 FS-5 only): When the Volume Control Switch (see below) is set to the Variable position, pressing the left button lowers the volume; pressing the right button raises the volume. When the Volume Control Switch is in the Fixed position, pressing the left button changes the ipod stream to the previous track; pressing the right button changes the ipod stream to the next track. Multi-Pin Connector: Connects the iport dock to the Connection Box and to a computer, using the supplied Double Cable. Figure 2: iport Dock Connections and Controls Left Multi-Function Button Function Selector / Status Indicator Underside of iport Dock Fixed/Variable Volume Switch (FS-2 FS-5 only): When the switch is towards the front of the iport (Variable position) the Multi-Function buttons act as Volume Control buttons. When the switch is towards the rear of the iport (Fixed position) the Multi-Function Buttons act as Track Skip buttons. Note: On the FS-1 this switch acts as a brightness switch for the Status Indicator: The front position is dim; the rear position is bright. Fixed Fixed/Variable Volume Switch Var. Right Multi-Function Button Multi-Pin Connector 6

7 Basic Connection Box (FS-1 FS-2 only) See Figure 3: Line Out Jack: Connects to powered speakers (such as computer audio systems). Do not connect headphones. Multi-Pin Connector: Connects to the iport Dock, using the supplied Double Cable. Power Supply Jack: Connects to the supplied +15V DC power supply. S-Video and Composite Video Jacks: Connect to a video monitor. Note: You can use both the S-Video and composite video connections simultaneously. Left & Right Audio Jacks: Connect to the local audio system. Advanced Connection Box (FS-3 FS-5 only) See Figure 4: Power Supply Jack: Connects to the supplied +15V DC power supply. IR Jack: 3.5mm mini jack connects to a compatible IR control system.* Audio Connector: RJ-45 jack connects to the iport Audio Sender Wallplate via Cat5 cable. Multi-Pin Connector: Connects to the iport Dock using the supplied Double Cable. Video Connector: RJ-45 jack connects to the iport Video Sender Wallplate via Cat5 cable. RS-232 Connector: RJ-11 jack connects to a compatible RS-232 control system.* Figure 3: iport FS-1 and FS-2 Basic Connection Box Connections S-Video Jack Line Out Jack *Do not use if connecting control systems to the Balanced Audio Receiver Wallplate (see pages 12 13). Video Composite Video Jack Line Out To iport Multi-Pin Connector Audio Power Left & Right Audio Jacks Power Supply Jack Figure 4: iport FS-3 FS-5 Advanced Connection Box Connections Power IR To Audio WP To Video WP RS-232 Power Supply Jack IR Jack To iport Audio Connector Multi-Pin Connector Video Connector FRONT REAR RS-232 Connector 7

8 iport System Connections FS-1 / FS-2 See Figure 5 The iport FS-1 and FS-2 systems unbalanced audio and video outputs are designed for use in a localzone system where the audio/video equipment is located less than 25 feet from the iport Basic Connection Box. In FS-1 systems the ipod is controlled only from its front panel; in FS-2 systems the ipod can be controlled from its front panel, from the Multi-Function Buttons on the iport Dock (see above), or from an optional iport Standard or EX remote control (or a compatible 3rd-party remote). 1. The iport Dock must be located within 2 meters of the Basic Connection Box and within 2 meters of the computer. The Connection Box should be located near a source of AC power. 2. Connect the iport system to the audio and video components as shown in Figure 5: Connect the supplied Double Cable to the iport Dock, the Basic Connection Box and the computer s USB port. Use a stereo RCA audio cable to connect the Connection Box to a source input on the local-zone audio system. Use a composite video and/or S-Video cable to connect the Connection Box to an input on the video equipment. Note: You can use both the S-Video and composite video connections simultaneously. If you re using a powered speaker system (computer speakers) as a local zone audio system, connect the Line Out jack into the powered speaker system s input. Note: Do not plug stereo headphones into the Line Out jack. Plug the included 15V DC power supply into the Power connector on the Connection Box. 3. After confirming that all of the connections have been made correctly, plug the power supply into a wall outlet. 8

9 Figure 5: iport FS-1 and FS-2 System Connections iport FS-1/FS-2 Dock Computer To USB Port +15V DC Power Supply To Wall Outlet S-Video Cable Double Cable Line Out To iport Power Video Audio Composite Video Cable To Powered Speaker System Local-Zone Audio System (Front) Basic Connection Box (Rear) Stereo Audio Cable Video System 9

10 iport System Connections FS-3 / FS-4 / FS-5 See Figures 6, 7 and 8 FS-3, FS-4 and FS-5 systems have a balanced audio output designed for use in audio systems where the audio equipment is located up to 500 feet from the iport. FS-5 systems have balanced video output designed for use with video equipment that is located up to 250 feet from the iport. 1. Select locations for the various system components. Refer to Figure 6 for a block diagram of the entire iport system. The Sender and Receiver Wallplates should be mounted into the walls using standard single or dual electrical boxes. In FS-5 systems the two Sender Wallplates can share a double box. Important: Do not install an iport Wallplate in the same electrical box as AC house wiring, a light switch or any other high-voltage device or control. The Wallplates can share gang boxes with each other, or with other controls such as A/B speaker switches, infrared receivers and volume controls, if these other devices are rated as Class 2 devices according to the National Electrical Code. The Advanced Connection Box can be placed on a table or attached to a wall. See Attaching The Advanced Connection Box To a Wall, on page 19, for details. 2a. Run a length of Cat5 cable through the wall between the two Audio Wallplate locations. Maximum length for the audio Cat5 cable is 500 feet. See Figure 8 on page 13. Figure 6: iport FS-3 FS-5 Systems Block Diagram iport Room iport Dock Audio Equipment Room IR Control Equipment RS-232 Control Equipment (FS-4/FS-5 only) Audio Equipment Double Cable (supplied) Computer Video Monitor Room Video Monitor (FS-5 only) iport Audio Sender Wallplate IR Control Cable RS-232 Cable (Supplied with FS-4/FS-5) Audio Cables Cat5 Wire Balanced Audio Receiver Wallplate Composite or S-Video Cable Advanced Connection Box Cat5 Wire iport Video Sender Wallplate (FS-5 only) Cat5 Wire (Through Wall) Balanced Video Receiver Wallplate (FS-5 only) Power Supply Cat5 Wire (Through Wall) 10

11 2b. For FS-5 systems, run a second Cat5 cable through the wall between the two Video Wallplate locations. Maximum length for the video Cat5 cable is 250 feet. See Figure 9 on page Install RJ-45 connectors on both ends of the Cat5 cables as explained in the Cat5/RJ-45 Cable Wiring sidebar to the right. The Audio Cable pin configuration is: Pin 1: Data Receive Pin 2: Data Transmit Pin 3: Audio Left + Pin 4: Audio Left Pin 5: Audio Right + Pin 6: Audio Right Pin 7: Ground Pin 8: +15V The Video Cable pin configuration is: Pin 1: B Video + Pin 2: B Video Pin 3: S-Video C + Pin 4: S-Video C Pin 5: S-Video Y + Pin 6: S-Video Y Pin 7: Ground Pin 8: +15V 4. As shown in Figure 8 and Figure 9, plug the Cat5 cables you ran through the walls into the RJ-45 jacks on the rears of the Audio and Video Sender and Receiver Wallplates. Install the Wallplates into the electrical boxes. Cat5/RJ-45 Cable Wiring All RJ-45 cables used in iport installations must be wired according to the T568A ( Straight-Through ) Standard, with cables wired identically at both ends. To prepare Cat5/RJ-45 cables for iport installations: 1. Pull the Cat5 wire through the wall between the desired locations. 2. Use a stripper or knife to strip about 1 of the cable jacket off each end of the wire. Be careful not to nick any of the individual wires. 3. Untwist the wire pairs and spread them flat. Arrange them as shown in the diagram. 4. Trim the ends of the individual wires to ½ in length, making sure that they are even with each other. Flatten the wires against each other, leaving no space between them. 5. Hold the RJ-45 connector clip side-down and insert the Cat5 wire ends firmly into the connector. Make sure that all the wires are flat all the way to the very front of the connector. 6. Re-confirm that the color orientation matches the diagram and that cable jacket fits against the connector stop. 7. Firmly crimp the RJ-45 connector with a crimp tool. Confirm that the connector is crimped firmly and that all the wires are flat right up against the front of the connector. If even one of these wires is incorrect, cut the connector off the cable and repeat steps 2 7 with a new RJ-45 connector. 11

12 5. Connect the Balanced Audio Receiver Wallplate to the audio system using a stereo audio cable, as shown in Figure If the audio system has a compatible IR control output, use a mono 3.5mm mini cable to connect it to the Balanced Audio Receiver Wallplate s IR connector, as shown in Figure For FS-4 and FS-5 systems, if the audio system has a compatible RS-232 control output, connect it to the Balanced Audio Receiver Wallplate s RS-232 connector using the supplied RS-232 cable, as shown in Figure 8. The Wallplate accepts a male RJ-11 connector with the following pin configuration: Pin 1: PC RX* Pin 3: GND* Pin 5: PC RX* * Only one PC RX and GND Pin 2: GND* Pin 4: PC TX Pin 6: Unused pin connection is required. Note: For complete information about RS-232 connections, programming and operation go to 8. Normally, the iport system s +15V DC power supply will plug into a wall outlet in the iport Room and connect to the Advanced Connection Box (see Step 13 and Figure 10). If this is not possible, you can use a wall outlet in the Audio Equipment Room, as shown in Figure 8. Do NOT plug the power supply into a wall outlet at this time. If you are connecting the power supply to the Balanced Audio Receiver Wallplate and it is located more than 250 feet from the Balanced Audio Sender Wallplate: You will need to run a length of 16/2 speaker wire through the wall, from the Audio Receiver Wallplate s Aux Power 2-pin connector to the Audio Sender Wallplate s Aux Power 2-pin connector, as shown below in Figure 7. This will avoid performance degradation caused by a loss of DC voltage over wire runs longer than 250 feet 9. As shown in Figure 10 on page 15, Figure 7: iport FS-3 FS-5 Auxiliary Power Connection connect the supplied Double Cable to the iport Dock, the Advanced Connection Box and the computer s USB port. 10. As shown in Figure 10 on page 15, run a length of Cat5 cable from iport Audio Sender Wallplate 16/2 Speaker Wire iport Balanced Audio Receiver Wallplate 12

13 Figure 8: iport FS-3 FS-5 Audio Wallplate Connections 13

14 the Advanced Connection Box location to the Audio Sender Wallplate. (For FS-5 systems run a second length of Cat5 from the Advanced Connection Box to the Video Sender Wallplate.) Install RJ-45 connectors on both ends of the Cat5 cables as explained in the Cat5/RJ-45 Cable Wiring sidebar on page As shown in Figure 10, plug the audio Cat5 cable into the To Audio Wallplate jack on the Advanced Connection Box and the RJ-45 jack on the Audio Sender Wallplate. 11a. For FS-5 systems, plug the video Cat5 cable into the To Video Wallplate jack on the Advanced Connection Box and the RJ-45 jack on the Video Sender Wallplate, as shown in Figure If the IR and/or RS-232 control system is local to the iport On-Desk System, connect them directly to the their respective jacks on the Advanced Connection Box, as shown in Figure 10. Note: Do not connect the control systems to the Advanced Connection Box if you ve already connected them to the Balanced Audio Receiver Wallplate, as shown in Figure For FS-5 systems, connect the Video Receiver Wallplate to the video monitor, as shown in Figure 9. Note: You can use both the composite and S-Video connections simultaneously. 14. After confirming that all of the connections have been made correctly, plug the included +15V DC power supply into the Power connector on the Advanced Connection Box and into a wall outlet. Figure 9: iport FS-5 Video Wallplate Connections Cat5 Cable w/rj-45 Connector To Advanced Connection Box iport Room Video Equipment Room To Video Monitor Cat5 Cable run through wall, up to 250 feet iport Video Sender Wallplate 14 iport Balanced Video Receiver Wallplate

15 Figure 10: iport FS-3 FS-5 System Connections iport FS-3/FS-4/FS-5 Dock To USB Port Computer Advanced Connection Box Power IR To Audio WP To Video WP RS-232 To iport To Wall Outlet Double Cable +15V DC Power Supply RJ-45/ Cat5 Cables RJ-11/ Cat5 Cable Mono Mini Plug From Local IR Control System* *Not normally used. See instructions To Local RS-232 Control System* *Not normally used. See instructions iport Audio Sender Wallplate To RJ-45 Jack iport Video Sender Wallplate (FS-5 only) To RJ-45 Jack 15

16 Adjusting the iport Dock for Different ipod Models The iport Dock can accommodate the following ipod models: ipod mini, ipod with dock connector, and ipod photo. From the factory it is set-up for any ipod model larger than 30GB with a dock connector. To adjust the iport Dock for the ipod mini and other ipods with a dock connector that are 30GB or smaller, extend the iport s center disc forward by rotating it counter-clockwise until you feel the disc lock-into place (see Figure 11). Spring-loaded clamps at the sides of the ipod well will hold these smaller models in place. When switching-back to ipod models with a dock connector that are larger than 30GB, retract the iport s center disc backwards by rotating it clockwise and pushing it until you feel the disc lock-into place (see Figure 11). When these larger models are docked in the ipod well the spring-loaded clamps will rotate out of the way. Docking and Undocking an ipod in the iport Docking After adjusting the iport for the particular ipod model (see above), gently slide the ipod down into the iport Dock as shown in Figure 12. Do not force the ipod down into the well, or you may damage the multi-pin connector in the iport base. Undocking Figure 11: Adjusting the iport Dock for Different ipod Models For ipod mini & ipods with a Dock Connector that are 30GB or smaller Rotate Disc Figure 12: Docking the ipod For ipods with a Dock Connector that are larger than 30GB Undock the ipod only when the iport Status Indicator is white, indicating that the iport is in the Music Stream (listening) mode. To undock the ipod while the Status Indicator is red (iport is in the Data Transfer mode), you should issue an eject command via the computer s music transfer software. 16

17 If you undock the ipod while the Status Indicator is red, Macintosh computers and PC computers running Windows (other than Windows XP) will display an error message. (Windows XP permits hot connection/disconnection via USB.) When you re-dock the ipod there will be a slight delay before you can use it while the iport software re-synchronizes with the ipod. See Function Selector/Status Indicator, on page 6, for more information. Adjusting the iport Status Indicator Brightness (FS-2 FS-5 systems) Both the white (Music Stream) and red (Data Transfer) indicators can be set to one of 3 illumination levels: BRIGHT, MEDIUM, and DIM. The white (Music Stream) indicator can also be set to OFF. These settings can be changed via RS-232 commands or by either model iport remote. Controlling the ipod in an iport System FS-1 systems: From the ipod front panel. FS-2 systems: From the ipod front panel. By an optional iport Standard or EX remote. FS-3 systems: From the ipod front panel. By an optional iport Standard or EX remote. By IR commands from a compatible control system connected to the Balanced Audio Wallplate or the Advanced Connection Box. IR Control Notes: FS-4 and FS-5 systems: From the ipod front panel (when not in RS-232 mode see RS-232 Control Notes, page 18). By an optional iport Standard or EX remote. By IR commands from a compatible control system connected to the Balanced Audio Wallplate or the Advanced Connection Box. By RS-232 commands from a compatible control system connected to the Balanced Audio Wallplate or the Advanced Connection Box. Two-way communication from the ipod including ipod metadata non-program information such as song titles is available. iport IR codes for universal remotes can be downloaded from At press time supported formats are: RTI, Phillips Pronto style and Universal Electronics (UEI). Check for the most up-to-date information. 17

18 Third-generation ipod models only respond to the following IR commands: Play/Pause, Next Track, and Previous Track. For iport IR remote control commands, please see the instruction manual accompanying the remote. RS-232 Control Notes: When the ipod is in the RS-232 control mode its screen will appear as in Figure 13. When the ipod is in the normal operation mode its screen will appear as in Figure 14. When the RS-232 control mode is active, the ipod s front-panel controls will not operate (the ipod interface is disabled). When the RS-232 control mode is active, the ipod will only respond to the following IR control codes: Play/Pause, Next Track, Previous Track, Stop. The iport will respond to the LED Brightness Adjust IR control codes. In FS-5 systems, ipod photo features cannot be controlled in the RS-232 control mode the ipod must be taken out of the RS-232 control mode. The photo features can then be controlled from the ipod s front panel controls. The ipod must be put back into the RS-232 control mode to control other functions. When the RS-232 control mode is active, if the ipod is placed in the iport Dock while in the Play mode it will automatically enter the Pause mode. (This is due to the ipod protocol.) The installer or programmer may wish to set the RS-232 control system to automatically send a Play command to return the ipod to the last playing song when it is inserted in the dock. For RS-232 commands and programming information, please go to Figure 13: ipod RS-232 Control Screen Figure 14: ipod Normal Operation Screen 18

19 Attaching the Advanced Connection Box to a Wall See Figure Determine the Advanced Connection Box location. Orient the box with the connection panel facing down. 2. Remove the Connection Box top cover. 3. Attach the box to the wall by driving two drywall screws through the posts. Note: Do not over-tighten the screws. 4. Replace the top cover. Two top covers are supplied. Use the one that places the iport logo right-side up. Specifications Maximum signal input: Power supply: 1.5V RMS 15V DC, regulated Figure 15: Attaching the Advanced Connection Box to a Wall Remove Top Cover Insert Drywall Screws Here 19

20 Technical Assistance and Service If you any have questions about the operation or installation of this product, please call our Technical Assistance Department at (800) or (949) ; from 7 a.m. to 5 p.m., Pacific Time, Monday Friday. If your iport should need repair or service, contact your iport Authorized Dealer for help, or use the following procedure: 1. Prior to calling, note the product s model number, purchase date, and the name and address of the dealer where you purchased the product. 2. Contact our Technical Assistance Department at the above number(s) and describe the problem the unit is experiencing. If applicable, they will issue a Return Authorization Number. IMPORTANT: YOU MUST HAVE PRIOR AUTHORIZATION TO RETURN YOUR iport! 3. If you re directed to return the unit to iport for repair, pack the unit in its original shipping carton. If needed, you can obtain replacement packaging from us for a small charge. Note: it is best if you place the box into an additional outer overcarton before shipment to minimize a chance of theft in shipment. Please include a copy of the original bill of sale inside the package. 4. Contact a package delivery service such as United Parcel Service or Federal Express, to arrange prepaid (not collect) shipping. Do not use the U.S. Postal Service. IMPORTANT: Freight collect shipments will be refused. 5. Write the Return Authorization Number on the outside of the shipping carton. 6. Ship the packaged unit to: Quality Assurance Department iport 212 Avenida Fabricante San Clemente, CA

21 Warranty Coverage (U.S. only) iport provides the following coverage for units that fail under normal use and according to these instructions due to a defect in workmanship or materials: For units installed inside a residence, iport will, at its option and at no charge, repair or replace the components of such unit that prove to be defective for a period of one year from the date or purchase. For units installed inside nonresidential locations, iport will, at its option and at no charge, repair or replace the components of such unit that prove to be defective for a period of six months from the date of purchase. For this warranty to be effective, the bill of sale must show that the unit was purchased from an "Authorized iport Dealer" and must list the price paid. This warranty shall apply exclusively to the original purchaser. Furthermore, this warranty shall not apply if: 1) Damage to the unit was caused by accident, abuse, or misuse; 2) The unit was opened, modified, or repaired by unauthorized personnel; or 3) The unit was not used as outlined in the operating instructions. EXCLUSIONS AND LIMITATIONS The warranty set forth above is in lieu of all other warranties, express or implied, of merchantability, fitness for a particular purpose, or otherwise. The warranty is limited to iport products registered herein and specifically excludes any damage to loudspeakers and other allied or associated equipment which may result for any reason from use with this product. iport shall, in no event, be liable for incidental or consequential damages arising from any breach of this warranty or otherwise. This warranty gives you specific legal rights, and you may have other rights which vary from state to state Dana Innovations. All rights reserved. iport is a trademark of Dana Innovations. Apple and ipod are trademarks of Apple Computer, Inc. Due to continuous product improvement, all specifications are subject to change without notice. For the latest iport product information go to 21

22 In Case Of Difficulty If your iport doesn t seem to be working properly, before calling iport or returning the unit to the store, please read-through the following section. You may be able to correct the problem yourself with a minimum of inconvenience. If, after trying all of the applicable solutions your iport still seems not to be working properly, call your dealer or call us at IPORT. Section Problem Solution Power iport logo jewel status indicator is not lit when an ipod is docked into an iport. 1) Insure that the power supply is plugged into an AC power outlet and that the DC plug is securely plugged-into the power connector on the wall plate or Connection Box. 2) Insure that the ipod is fully seated into the iport. 3) Insure that one end of the Double Cable is plugged into the iport dock and the other end is plugged into the multipin connector on the included Connection Box. 4) If using an FS-1, insure that the switch on the bottom of the unit that adjusts the brightness of the status indicator is completely in the bright or dim position. Status Indicator iport logo jewel status indicator turns off immediately after docking an ipod. Status indicator flashes when trying to activate data transfer mode. Status indicator remains RED after being disconnected from computer. 1) Check to see if ipod is starting up (Apple logo on ipod display). Status indicator will illuminate once the ipod has completed start up. 1) Insure that USB connector is securely connected to computer. 1) If using a 3G ipod, physically undock the ipod from the dock and after a few moments the ipod menu will appear on the display. Redock ipod to stream music. 2) Pressing and holding the jewel button for five seconds will reset the iport dock (FS-2 through FS-5 models), changing the status indicator back to WHITE. 22

23 Section Problem Solution Audio RS-232 Video Multi-Function Buttons No audio is produced although the ipod shows it is playing. Can not control the ipod in 2-way mode. ipod does not respond to IR commands when in 2-way mode. No photos are displayed onto the video monitor although the ipod shows it is playing a slideshow. Multi-Function buttons do not control volume (FS-2 through FS-5 models). Multi-Function buttons do not skip tracks (FS-2 through FS-5 models). 1) Insure that the audio output connections from the wallplate to the amplifier are securely connected. 2) Insure that the ipod is fully seated into the iport. 3) Insure that the Cat5/RJ-45 cables used between the iport and wallplates are wired identically ( straight-through ) 4) Insure all connections to/from the included Connection Box are securely made. 1) Insure that the RJ-11 to DB-9 cable is securely connected to both the wallplate and to the control system being used. 2) When the ipod is in 2-way mode, the ipod s front-panel controls will not operate (the ipod interface is disabled). 1) When two-way mode is active, the ipod will only respond to the following IR control codes: Play/Pause, Next Track, Previous Track, Stop. 1) Insure that the video output connection from the wallplate to the video monitor is secure. 2) Insure that the ipod is fully seated into the iport. 3) Insure that the Cat5/RJ-45 used between the iport and wallplates are wired identically ( straight-through ) 4) Insure that the TV ON option is selected on the ipod so that the video is being output. 1) Check Fixed/Variable volume switch position. Refer to Figure 2 on Page 6. 1) Check Fixed/Variable volume switch position. Refer to Figure 2 on Page 6. 23

24 san clemente ca iport /05