A Practical Evaluation of QoS for Voice over IP Daniel Zinca, Virgil Dobrota, Mihai Vancea, Gabriel Lazar

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1 A Practical Evaluation of QoS for Voice over IP Daniel Zinca, Virgil Dobrota, Mihai Vancea, Gabriel Lazar Technical University of Cluj-Napoca, Romania Department of Communications {Daniel.Zinca, Virgil.Dobrota, Mihai.Vancea,

2 Contents Internet Multimedia Protocol Stack R-factor and MOS (Mean Opinion Score) RTCP and VoIP parameters Testbed Demonstrator QoS Management Tool Ethereal RTCP Analyzer NDIS Intermediate Driver Microsoft Generic QoS API realtool Conclusions and further work 15/02/2009 2

3 The Internet Multimedia Protocol Stack 15/02/2009 3

4 R-factor Calculation R-factor = simple measure of voice quality (0 100) Id = the impairment associated with the mouth-to-ear delay of the path d = one-way delay (coding delay + network delay + de-jitter delay) Ief = the equipment impairment factor 15/02/2009 4

5 Mean Opinion Score (MOS) RTCP (RTP Control Protocol) periodic transmission of control packets same paths & different UDP ports as data packets RTCP packets: SDES (Source Description) SR (Sending Report) RR (Receiver Report) BYE APP 15/02/2009 5

6 Example of Sender Report 15/02/2009 6

7 Interarrival jitter D(i-1,i) = mean deviation of RTP timestamps for two consecutive packets R(i) = reception RTP timestamp S(i) = transmission RTP timestamp 1/16 = gain parameter Return transfer delay A = arrival time of the reception report LSR (Last SR Timestamp) = middle 32 bits out of 64 in the NTP timestamp within the most recent SR DLSR (Delay since Last SR) 15/02/2009 7

8 VoIP Testbed Demonstrator 15/02/2009 8

9 EXPERIMENTS PC-to-Phone: Experiment 1: H Cisco GW H.323 PSTN terminal Experiment 2: H Linux GW H ISDN terminal Experiment 5: SIP User Agent - Cisco GW SIP - PSTN PC-to-PC: Experiment 3: H.323 terminal H.323 terminal Experiment 6: SIP User Agent - SIP User Agent Experiment 7: SIP User Agent - Cisco GW SIP - Cisco GW H H.323 terminal Phone-to-Phone: Experiment 4: PSTN terminal - Cisco GW H Linux GW H ISDN terminal 15/02/2009 9

10 Experimental results 15/02/

11 QoS Management Tool + QoS Minimal Agents QoS_req: QoS request for VoIP parameters + QoS scheme IntServ_c: IntServ configuration (RSVP) DiffServ_c: DiffServ configuration (DSCP) 15/02/

12 Experiment 3: H.323 <=> H.323 terminal Interarrival jitter (4_iul, fig.11) - without QoS 15/02/

13 Experiment 3: H.323 <=> H.323 terminal Packet lost (4_iul, fig.13) - without QoS 15/02/

14 Experiment 3: H.323 <=> H.323 terminal RTT evaluation (4_iul, fig.15) - without QoS 15/02/

15 CONCLUSIONS 1. Qos Management Tool for IntServ and DiffServ 2. IntServ Approach is based on capturing, analyzing and generating of RTCP and RSVP packets 3. Some SIP User Agent implementations have difficulties to perform QoS measurements (RTCP) or QoS reservations (RSVP). 15/02/

16 FURTHER WORK 1. Under progress: Phone-to-Phone experiments, H.323 to SIP gateways, QoS mechanisms for LAN to-wan interworking 2. DiffServ aproach 3. Security aspects may request firewalls. 4. Potential return of investment (ROI)? See Cisco s financial modeling tool called CNIC (Converged Network Investment Calculator). 15/02/

17 REFERENCES [1] R.G. Cole and J.H. Rosenbluth, Voice over IP Performance Monitoring, Computer Communication Review, ACM-SIGCOMM, Vol.31, No.2, April 2001, pp [2] F. Kettler et al., "End-to-End Speech Quality Testing in a Complex Transmission Scenario", HEAD acoustics GmbH, [3] Johnston, Alan B., SIP: Understanding the Session Initiation Protocol, Artech House, Boston, London, [4] SIP WG et al., "SIP: Session Initiation Protocol", draft-ietf-siprfc2543bis-09.txt, IETF, February 2002 [5] V. Fineberg, "A Practical Architecture for Implementing End-to-End QoS in an IP Network", IEEE Communications Magazine, Vol.40, No.1, January 2002, pp [6] Black, Uyless, Voice over IP, Second Edition, Prentice Hall, /02/

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