IT Security Trends. The Australian Perspective. a presentation by. Viviani Paz, Security Assurance Manager

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1 IT Security Trends The Australian Perspective a presentation by Viviani Paz, Security Assurance Manager Australian Computer Emergency Response Team The University of Queensland Brisbane, Queensland 4072 AUSTRALIA 1

2 Outline AusCERT History The attacker profile IT Security Trends 2

3 AusCERT Brief history Organisational Structure Services Role 3

4 In the beginning there was nothing 4

5 Brief history Morris Worm CERT/CC Formed in 1993 to provide incident response assistance to Australian universities - AARNET Membership based funding model late 90s National and International members from Government, Corporate, Sector National Information Infrastructure Protection Y2K & Consultative forum Increased focus on Global and Regional Initiatives Inaugural AusCERT Asia Pacific Information Technology Security Conference Officially recognised as Australia s National CERT PM s Business-Government Task Force on Critical Infrastructure National Initiatives ( 5

6 Organisational Structure Based at The University of Queensland Independent and not for profit 12+ full-time core staff and growing Coordination Centre 24x7 on call operations centre Alerts, advisories and incident response Budget Membership subscriptions 250 members Government project based funding Training Conference 6

7 Services Publications Member only content news letters, business impact statements Crime Survey in conjunction with Aust. Law enforcement agencies Other e.g. Unix Security Checklist Translated into other languages Security Bulletins To organisation alias and via profile National IT Security Alert Service (SMS) Early Warning Service Incident reporting (web, , Probe) National IT Security Incident Reporting AusCERT/AHTCC financial sector incident reporting Member Assistance in emergency Member forum, industry group mail lists (upon request) Training and Conference (discounts for members) 7

8 Relationships with Other Organisations Research Organisations Other Incident Response Teams Law Enforcement Agencies Government Agencies Vendors and Product Manufacturers Consultants Technical Experts Other Network Users 8

9 Role AusCERT is the trusted, single point of contact for the dissemination of advice about computer network threats and vulnerabilities for Australian organisations the coordination and handling of computer security incidents affecting Australian organisations for incidents sourced from anywhere around the globe National CERT for Australia 9

10 The Attacker Profile 10

11 Video: Sleepless Frights (2.05 minutes) from b-sec 11

12 The Attacker Profile A successful attack requires: Motive - Means - Opportunity The Discriminators are: Untargeted (an indiscriminate victim) A function of the Opportunity aspect Specifically targeted A function of any aspect Only Opportunity can be controlled by the victim The attacker controls the Motive and the Means Assume a motivated attacker: - Do NOT assume a technical motive only! 12

13 Attacker Motive Indiscriminate attack (eg after a network-scan) Curiosity (eg I was just testing! ) Vandalism or peer kudos (eg My kung-fu is the best! ) Fear, greed or malice (eg a disgruntled ex-employee) Hacktivism (eg We want full disclosure of vuls! ) Industrial espionage (eg stealing trade-secrets) Electronic warfare (eg website defacements) 13

14 Technical Goals of the Attacker Intelligence gathering Denial of Service Read protected information Modify information Execute arbitrary commands Sub-goals: Privileged access (ie root or Administrator ) Ensure future access 14

15 Outcomes sought Financial gain for attacker Cost to victim Media exposure Political agenda Any other outcome to service fear or greed 15

16 What can we do? Security is a business problem, not a technical problem. Not everything is solvable through technology. It requires input from multiple disciplines: IT, law, risk, education. Physical security Capacity planning Change control Procedures Continuity of service Recovery of service Purchasing criteria Service Level Agreements Administrative controls Technical defences Awareness programs 16

17 Balance An appropriate balance between security and competing interests is required. Security (%) Usability (%) Failures in security are often more about the processes (or lack off) for enabling new services or maintaining security. 17

18 IT Security Trends 18

19 Global Trends Economies increasing dependency on public network applications I.e. online banking, online stock trading, e-business, e-government, e- customs, e-etc Increase in Computer Network Attacks (CNA) against National Information Infrastructure (NII) frequency, sophistication and scale Hackers / Intruders increasing numbers and skills Attack tools more sophisticated, more powerful, easier to use Increased Web browser/mail client based attacks Rapid pace of change Faster cycle between vulnerability and active exploit 19

20 Local Trends Australian Computer Crime and Security Survey

21 Who we asked? 21

22 Respondents by industry sector Wholesale 2% Transportation 2% Educational 18% Retail 3% Utility 7% Local Government 4% State Government 13% Hospitality & Entertainment 3% Mining 6% Manufacturing 9% Media 2% Property & Construction 4% Other 5% Finance 8% Federal Government 5% Legal 1% Medical 4% IT 8% Source: 2004 Australian Computer Crime and Security Survey 2004: 199 respondents/83% 22

23 Key Findings Despite improvements in the levels of respondents using and applying various security countermeasures (technical and procedural): more harmful electronic attacks have been reported greater cost impacts have been reported fewer organisations are confident that they are managing their information security well Clearly measures taken to manage information security appear to be insufficient to protect against common security threats. A function of the rapidly changing threat and vulnerability environment in which organisations must operate 23

24 Key Findings Worm, virus and trojan infections Affects all industries and e-commerce customers Unless the trend changes, it has the potential to undermine public confidence in e-commerce and other forms of on-line security Computer security management 70% increased spending during last 12 months due to concerns about adequacy of organisation s computer security 24

25 Readiness to Protect IT Systems 25

26 Security technologies used Physical security Ant i-virus soft wa re Digit a l IDs, c ert ific at es Virt ual P rivat e Net work Encrypted login/sessions Encrypt ed files IDS Firewalls File integrity assessment tools Biometrics Smart cards, 1 time tokens Reusable passwords Access control Ot he r 0% 0% 0% 5% 5% 4% 3% 5% 4% 18% 18% 25% 34% 39% 33% 36% 46% 46% 48% 58% 48% 47% 47% 45% 53% 53% 53% 59% 74% 83% 94% 91% 98% 100% 99% 95% 95% 96% 100% 93% 95% 96% % 20% 40% 60% 80% 100% 120% Source: 2004 Australian Computer Crime and Security Survey 2004: 182 respondents/76%, 2003: 214 respondents/100%, Note: In 2002, respondents w ere not asked if they used file integrity assessment tools and in 2002 and 2003, respondents w ere not asked if they used 26

27 Computer security policies and procedures used Decommissioning Equipment procedures System audit policy Business continuity management Cryptographic controls procedures Clock synchronisation policy Monitoring system access and use procedures External Network Access Control Policies User responsibilit ies policies User Access Management Management of removable computer media Media Backup Procedures Controls against malicious software Segregation of Duties Forensic plan Incident Management Procedures Change control procedures Documented Operating Procedures Ot he r 6% 7% 1% 4% 11% 16% 31% 40% 51% 52% 43% 37% 50% 49% 6 41% 45% 51% 58% 58% 68% 66% 79% 75% 78% 75% 72% 62% 64% 75% 66% 83% 79% 94% 95% 95% 94% % 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Source: 2004 Australian Computer Crime and Security Survey 2004: 173 respondents/72%, 2003: 213 respondents/99% Note: This question was not asked in the 2002 Australian Computer Crime and Security Survey. 27

28 Trends 28

29 Did your organisation experience one or more electronic attacks in the last 12 months? 80% 70% 67% 60% 50% 40% 42% 55% 49% 49% 30% 20% 10% 28% 4% 4% 2% % yes no don't know Source: 2004 Australian Computer Crime and Security Survey 2004: 238 respondents/99%, 2003: 212 respondents/99%, 2002: 92 respondents/97% Note: In 2004, an electronic attack was defined as an attack which harmed the confidentiality, integ rity o r availab ility o f netwo rk d ata o r systems. In 2003, the term "computer security incidents" was used instead of "electronic attacks" and was defined as an attack against a computer or network which harmed the confidentiality, integrity or availability of network data or systems. In 2002, a computer security incident was defined as an attack against a computer or network, either real or perceived. 29

30 Nature and Impact 30

31 Which of the following types of electronic attack, computer crime, computer access misuse, or abuse did your organisation detect in the last 12 months? Insider abuse of Internet access, or computer system resources Unauthorised access to information by insider (abuse of privileges) System penetr ation by outsider Laptop thef t Thef t of handheld computer s Thef t of other computer har dwar e or devices Virus, worm or trojan infection Inter ception of telecommunications (voice or data) Degr adation of networ k per f or mance associated with heavy networ k scanning Denial of service attack Web site defacement Sabotage of data or networ ks Telecommunications fraud Computer facilitated financial fraud Unauthorised privileged access Theft or breach of proprietary or confidential information 13% 16% 16% 13% 12% 20% 8% 0% 0% 0% 0% 29% 1% 1% 1% 28% 24% 33% 0% 7% 12% 8% 6% 15% 3% 5% 10% 6% 7% 16% 25% 28% 13% 9% 24% 41% 41% 43% 39% 53% 58% 62% 69% 80% 74% 76% 80% 88% % 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Source: 2004 Australian Computer Crime and Security Survey 2004: 227 respondents/95%, 2003: 196 respondents/91%, Note: In 2002 and 2003, respondents were asked if they had experienced "telecommunications eavesdropping" or "wiretapping" instead of "interception of telecommunications (voice or data)". Also in 2002 and 2003, "theft of handheld computers" and "theft of other computer hardware or devices" were not included under this question. In 2002, web site defacement was not a category under this question. 31

32 The Cost of Computer Crime How losses were incurred Total Annual Loss Virus, worm, Trojan infection 891,100 2,223,900 7,097,100 Computer facilitated financial fraud 807,000 3,525,000 2,457,000 Degradation of network performance associated with network scanning 161, ,200 1,709,000 Laptop theft 1,263,900 2,258,183 1,484,244 Theft/breach of proprietary or confidential information 290, ,000 1,340,000 32

33 Financial impact trends 57% of all respondents quantified losses for 1 or more types of electronic attack, computer crime or computer access misuse In 2004, average annual losses increased by 20%: From $93,657 in 2003 to $116,212 in nd largest source of financial loss was due to computer facilitated financial fraud Totaled $2,457,000 or 15% of total losses reported 33

34 Computer Security Management 34

35 Computer security management The most common vulnerabilities that contributed to harmful electronic attacks were: Exploitation of unpatched or unprotected software vulnerabilities 60% Compared to 29% in 2003 A major reason for the large numbers of worm infections reported Inadequate staff training and education in security practices and procedures 49% Compared to 42% in 2003 Poor security culture in organisation 46% Compared to 49% in

36 Challenges Most challenging or problematic areas of computer security management: Changing users attitudes and behavior regarding computer security practices 65% Keeping up to date with computer threats and vulnerabilities 61% both factors are likely contributors to the prevalence of virus, worm and trojan infections reported by respondents 36

37 Conclusion More organisations have improved their readiness to protect their information systems But there remains a high percentage who are dissatisfied with the capacity of their organisation to effectively protect their information systems Major reasons for this are: Worsening number of electronic attacks, particularly virus, worm and trojan infections and their consequent damage to the organisation the nature of the external threat environment which organisations must operate and the inherent vulnerability of system software being used on their networks Organisations believe their ability to consistently and effectively apply appropriate security measures is not keeping pace with factors beyond their control primarily the external threat environment and software vulnerabilities 37

38 AusCERT Contact Information 24 Hour Hotline: (07) (After( After Hours for Emergencies) International: (GMT+1000) Facsimile: (07) International: Electronic Mail: auscert@auscert.org.au World Wide Web: Postal: AusCERT The University of Queensland Brisbane Qld Australia 38

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