Sonus SBC 1000/2000 V6.0.0 Registration IOT Skype for Business 2015 Analog Devices and Failover Application Note
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1 Sonus SBC 1000/2000 V6.0.0 Registration IOT Skype for Business 2015 Analog Devices and Failover Application Note Table of Contents Copyright 2017 Sonus Networks. All rights reserved. Page 1
2 Document Overview Introduction Audience Requirements Support Third-Party Product Features Verify License Skype for Business 2015 Server Configuration 1. PSTN Gateway 2. Voice Policy 3. PSTN Usage 4. Route 5. Trunk Configuration 6. Analog Devices Feature Configuration Sonus SBC 1000/2000 Configuration 1. SIP Profile 2. SIP Server Tables 3. Media Profile 4. Media List 5. Transformation Table 6. Cause Core Reroutes 7. Call Routing Table 8. Registrar 9. Local/Pass-Thru Auth Table 10. Signaling Groups VVX Phone Configuration Call Flow Diagrams 1. Call to/from PSTN to SFB2015 client: PSTN <-> SBC <-> SFB2015 <-> SFB2015 client 2.Call to/from PSTN to "analog" phones: PSTN <-> SBC <-> SFB2015 <-> SBC <-> "analog" phones 3.Calls to/from PSTN to fax: PSTN <-> SBC <-> SFB2015 <-> SBC <-> Tenor GW <-> Fax 4.Calls to/from "analog" phone to SFB2015 client: "analog" phone <-> SBC <-> SFB2015 <-> SFB2015 client 5.Failover scenario (SFB2015 unavailable): Call to/from PSTN to "analog" phones: PSTN -> SBC -> "analog" phones 6.Failover scenario (SFB2015 unavailable): Calls to/from PSTN to fax: PSTN -> SBC -> Tenor GW -> Fax Test Results Conclusion Copyright 2017 Sonus Networks. All rights reserved. Page 2
3 Copyright 2017 Sonus Networks. All rights reserved. Page 3
4 Document Overview This configuration guide provides instructions for Sonus SBC Edge (1000/2000) Series (Session Border Controller) when deployed in support of Micro soft Skype for Business 2015 Server (SFB2015). A secondary goal is to demonstrate how the SBC attaches 3rd party SIP-based non-sfb2015 clients into the SFB2015 environment, including the offer to these clients of network redundancy to overcome typical failure scenarios. In this paper, P olycom VVX SIP endpoints are configured to assume this non-sfb2015 endpoint role. This configuration guide supports features identified on Microsoft Technet. For additional information on Skype for Business 2015, please visit For additional information on Sonus SBC, please visit Introduction The interoperability compliance testing focuses on verifying inbound and outbound calls flows between SBC 1000, its subtended clients (SIP-based endpoints, TDM/FXx endpoints/trunks, etc.) and the SFB2015 infrastructure. While all the examples refer to the SBC 1000, please note the instructions and resulting behavior are also applicable to the SBC Audience This technical document is intended for telecommunications engineers with the purpose of configuring both the Sonus SBC Edge, example SBC subtended endpoints, and the Skype for Business infrastructure. There will be steps that require navigating third-party as well as the Sonus SBC Command Line Interface (CLI). Understanding the basic concepts of TCP/UDP, IP/Routing, and SIP/RTP are also necessary to complete the configuration and for troubleshooting, if necessary. This configuration guide is offered as a convenience to Sonus customers. The specifications and information regarding the product in this guide are subject to change without notice. All statements, information, and recommendations in this guide are believed to be accurate but are presented without warranty of any kind, express or implied, and are provided AS IS. Users must take full responsibility for the application of the specifications and information in this guide. Requirements The following equipment and software were used for the sample configuration provided: Table 1: Test Equipment and Software Vendor Equipment Software Version Sonus Networks SBC 1000 V6.0.0build435 Third-party *Tenor AF P Microsoft Microsoft Skype for Business 2015 (Skype 2015) Mediation Server Polycom Polycom VVX310 SIP Phone Polycom Polycom VVX410 SIP Phone Polycom Polycom VVX500 SIP Phone Polycom Polycom VVX600 SIP Phone Copyright 2017 Sonus Networks. All rights reserved. Page 4
5 VentaFax VentaFax I *Tenor GW is there for demonstration purposes. The fax machine may be directly connected to the SBC 1000's FXS port if desired. Reference Configuration The following reference configuration shows connectivity between Skype for Business infrastructure and Sonus SBC Figure 1: Reference Configuration Topology Support For any questions regarding this document or the content herein, please contact your maintenance and support provider. Third-Party Product Features The following call flows are supported: Call From PSTN to SFB2015 client: PSTN -> SBC -> SFB2015 -> SFB2015 client Call from PSTN to analog phones*: PSTN -> SBC -> SFB2015 -> SBC -> analog phones* Calls from PSTN to fax: PSTN -> SBC -> SFB2015 -> SBC -> Tenor GW -> Fax Calls from fax to PSTN: Fax -> Tenor GW -> SBC -> SFB2015 -> SBC -> PSTN Calls from analog phones* to PSTN: *analog phone -> SBC -> SFB2015 -> SBC -> PSTN Calls from analog phones* to SFB2015 client: analog phones* -> SBC -> SFB2015 -> SFB2015 client Calls from analog phones* to analog phones*: analog phones* -> SBC -> SFB2015 -> SBC-> analog phones* Calls from SFB2015 client to PSTN: SFB2015 client -> SFB2015 -> SBC -> PSTN Calls from SFB2015 client to analog phones*: SFB2015 client -> SFB2015 -> SBC -> analog phones* Failover scenario (SFB2015 unavailable): Call from PSTN to analog phones*: PSTN -> SBC -> analog phones* Failover scenario (SFB2015 unavailable): Calls from PSTN to fax: PSTN -> SBC -> Tenor GW -> Fax Failover scenario (SFB2015 unavailable): Calls from fax to PSTN: Fax -> Tenor GW -> SBC -> PSTN Failover scenario (SFB2015 unavailable): Calls from analog phones* to PSTN: analog phones* -> SBC -> PSTN Failover scenario (SFB2015 unavailable): Calls from analog phones* to analog phones*: analog phones* -> SBC -> analog phones* * Please note the analog phones are the Polycom VVX SIP-based phones listed in Table 1, as opposed to an FXS based phone. These Polycom endpoints are considered as "analog" clients from the perspective of the Skype for Business Server 2015, as documented at com/en-us/library/gg398314(v=ocs.14).aspx Verify License The following SBC 1000 licensable features are required for the documented scenarios to work as described: SIP Calls (minimum of 1 license) SIP Registrations (minimum of 1 license) Please refer to for a description of licensable features, and for follow-on references regarding license acquisition and submission. Copyright 2017 Sonus Networks. All rights reserved. Page 5
6 Skype for Business 2015 Server Configuration The following configuration steps are provided to configure SFB2015 to interoperate with the Sonus SBC General SFB2015 environment variables should have been setup prior to undertaking these specific steps according to the direction posted at PSTN Gateway Voice Policy PSTN Usage Route Trunk Configuration Analog Devices Feature Configuration 1. PSTN Gateway Configure the PSTN Gateway using the following configuration screens: Figure 2: Define a new IP/PSTN Gateway Figure 3: Define FQDN Copyright 2017 Sonus Networks. All rights reserved. Page 6
7 * is the IP address of the Logical Interface assigned to the SFB2015 Signaling Group of the SBC Figure 4: Define IP Address Type Copyright 2017 Sonus Networks. All rights reserved. Page 7
8 Figure 5: Define Root Trunk Copyright 2017 Sonus Networks. All rights reserved. Page 8
9 2. Voice Policy Select Control Panel > Voice Routing > Voice Policy to access the Voice Policy configuration screen. Figure 6: Voice Policy Copyright 2017 Sonus Networks. All rights reserved. Page 9
10 3. PSTN Usage Select Control Panel > Voice Routing > PSTN Usage to access the PSTN Usage configuration screen. Figure 7: PSTN Usage 4. Route Select Control Panel > Voice Routing > Route to access the Route configuration screen. Figure 8: Route Copyright 2017 Sonus Networks. All rights reserved. Page 10
11 5. Trunk Configuration Select Control Panel > Voice Routing > Trunk Configuration to access the trunk configuration screen. Figure 9: Trunk Configuration Copyright 2017 Sonus Networks. All rights reserved. Page 11
12 6. Analog Devices Feature Configuration In Skype for Business Server 2015, start the Windows Power Shell (point to the Windows Start menu, click All Programs, and then click Windo ws Power Shell). Figure 10: Windows Power Shell To create new instance of the Analog Device that you can manage with the Skype server, use the New-CsAnalogDevice command. The following are examples to create the Analog Phone and Fax: Analog Device commands PS C:\Users\administrator.SKYPE2015> New-CsAnalogDevice -LineUri tel: DisplayName "Poly1" -RegistrarPool fe. skype2015.sonusnet.com -AnalogFax $False -Gateway OU "OU=Contacts,DC=SKYPE2015,DC=SONUSNET,DC=COM" Copyright 2017 Sonus Networks. All rights reserved. Page 12
13 Identity : CN=Poly1,OU=Contacts,DC=SKYPE2015,DC=SONUSNET,DC=COM VoicePolicy : VoiceRoutingPolicy : RegistrarPool : fe.skype2015.sonusnet.com Gateway : AnalogFax : False Enabled : True SipAddress : sip: b-3c b351-ccadbe965035@skype2015.sonusnet.com LineURI : tel: DisplayName : Poly1 DisplayNumber : ExUmEnabled : False PS C:\Users\administrator.SKYPE2015> New-CsAnalogDevice -LineUri tel: DisplayName "Fax1" -RegistrarPool fe.s kype2015.sonusnet.com -AnalogFax $True -Gateway OU "OU=Contacts,DC=SKYPE2015,DC=SONUSNET,DC=COM" Identity : CN=Fax1,OU=Contacts,DC=SKYPE2015,DC=SONUSNET,DC=COM VoicePolicy : VoiceRoutingPolicy : RegistrarPool : fe.skype2015.sonusnet.com Gateway : AnalogFax : True Enabled : True SipAddress : sip:a5d4f0e3-6c e-e5101b32202f@skype2015.sonusnet.com LineURI : tel: DisplayName : Fax1 DisplayNumber : ExUmEnabled : False The preceding commands will create an Analog Device with Analog Phone and Fax functions. The following list describes the parameters: LineUri - Phone number for the analog device. The line Uniform Resource Identifier (URI) should be specified by using the E.164 format, and be prefixed by the "TEL:" prefix. DisplayName - Configures the Active Directory display name of the analog device. RegistrarPool - Fully qualified domain name (FQDN) of the Registrar pool where the contact object should be homed. AnalogFax - Set to True ($True) if the analog device is a fax machine. Set to False ($False) if the device is not a fax machine. Gateway - IP address of the PSTN gateway to be used by the analog device. OU - Distinguished name of the Active Directory organizational unit (OU) where the contact object should be located. Sonus SBC 1000/2000 Configuration The following steps provide an example of how to configure the Sonus SBC 1000: SIP Profile SIP Server Media Profile Media List Transformation Table Cause Code Reroutes Call Routing Table Registrar Local/Pass-Thru Auth Table 10. Signaling Groups Copyright 2017 Sonus Networks. All rights reserved. Page 13
14 1. SIP Profile Select Settings > SIP > SIP Profiles SIP Profiles control how the Sonus SBC Edge communicates with SIP devices. These control important characteristics such as session timers, SIP Header customization, SIP timers, MIME payloads, and option tags. The following figure shows the default SIP profile used for the SBC Edge for this testing effort: Figure 11: SIP Profiles 2. SIP Server Tables Select Settings > Security > SIP Server Tables SIP Server Tables contain information about the SIP devices connected to the Sonus SBC Edge. The entries in the tables provide information about the IP addresses, ports, and protocols used to communicate with each SIP server. The entries also contain links to counters that are useful for troubleshooting. Copyright 2017 Sonus Networks. All rights reserved. Page 14
15 Figure 12: Skype Figure 13: PSTN 3. Media Profile Select Settings > Media > Media Profiles Media Profiles specify the individual voice and fax compression codecs and their associated settings for inclusion into a Media List. Different codecs provide varying levels of compression, allowing the reduction of bandwidth requirements at the expense of voice quality. The following figures are the media profiles of the voice codecs used for the SBC Edge in this testing effort and are shown for reference only: Figure 14: Voice Codec G711 A-Law Copyright 2017 Sonus Networks. All rights reserved. Page 15
16 Figure 15: Voice Codec G711 U-Law 4. Media List Select Settings > Media > Media List The Media List shows the selected voice and fax compression codecs and their associated settings. Figure 16: Media Lists Copyright 2017 Sonus Networks. All rights reserved. Page 16
17 5. Transformation Table Select Settings > Transformation Transformation Tables facilitate the conversion of names, numbers and other fields when routing a call. For example, Transformation Tables can convert a public PSTN number into a private extension number, or into a SIP address (URI). Every entry in a Call Routing Table requires a Transformation Table, and are sequentially selected from there. In addition, Transformation tables are configurable as a reusable pool that Action Sets can reference. Figure 17: From PSTN to Analog Copyright 2017 Sonus Networks. All rights reserved. Page 17
18 Figure 18: From PSTN to SfB Copyright 2017 Sonus Networks. All rights reserved. Page 18
19 Figure 19: From Analog to PSTN Figure 20: From Analog to SfB Copyright 2017 Sonus Networks. All rights reserved. Page 19
20 Figure 21: From Skype to Analog Figure 22: From Skype to PSTN Copyright 2017 Sonus Networks. All rights reserved. Page 20
21 6. Cause Core Reroutes Select Settings > Telephony Mapping Tables Terminating ISDN calls return a Q.850 Cause Code when they end. These codes can be used to determine whether or not to reroute the call to another signalling group. A Cause Code Reroute table contains one or more Q.850 Cause Codes that when matched, triggers a reroute. Figure 23: Cause Code Reroutes Table 7. Call Routing Table Select Settings > Call Routing Table Call Routing allows calls to be carried between signaling groups, thus allowing calls to be carried between ports, and between protocols (like ISDN to SIP). Routes are defined by Call Routing Tables, which allow for flexible configuration of which calls will be carried, and also how the calls are translated. These tables are one of the central connection points of the system, linking Transformation Tables, Message translations, Cause Code Reroutes, Media Lists and the three types of Signaling Groups (ISDN, SIP and CAS). Figure 24: From PSTN Copyright 2017 Sonus Networks. All rights reserved. Page 21
22 Copyright 2017 Sonus Networks. All rights reserved. Page 22
23 Figure 25: From Skype to Analog and PSTN Copyright 2017 Sonus Networks. All rights reserved. Page 23
24 Copyright 2017 Sonus Networks. All rights reserved. Page 24
25 Figure 26: From Analog Copyright 2017 Sonus Networks. All rights reserved. Page 25
26 Copyright 2017 Sonus Networks. All rights reserved. Page 26
27 8. Registrar Select Settings > SIP > Local Registrars SIP provides a registration function that allows users to upload their current locations for use by proxy servers. Registration creates bindings in a location service for a particular domain that associates an address-of-record URI with one or more contact addresses. This registrar feature is used by the subtended Polycom VVX SIP-based endpoints. Figure 27: Registrar 9. Local/Pass-Thru Auth Table Select Settings > SIP > Local/Pass-through Authorization Tables Copyright 2017 Sonus Networks. All rights reserved. Page 27
28 Local Pass-through Tables contain entries with information about SIP endpoints. The SBC Edge uses this information to challenge SIP request messages such as REGISTER. It is used in the SIP Signaling Group when the Challenge Request is enabled. Figure 28: Local/Pass-Thru Auth Table 10. Signaling Groups Select Settings > Signaling Groups Signaling Groups allow telephony channels to be grouped together for the purposes of routing and shared configuration. These groups are the entity to which calls are routed, as well as the location from which Call Routes are selected. This is also the location from which Tone Tables and Action Sets are selected. In the case of SIP, this will specify protocol settings and link to server, media, and mapping tables. Figure 29: To/From Skype Copyright 2017 Sonus Networks. All rights reserved. Page 28
29 Figure 30: To/From Analog Copyright 2017 Sonus Networks. All rights reserved. Page 29
30 Figure 31: To/From PSTN Copyright 2017 Sonus Networks. All rights reserved. Page 30
31 VVX Phone Configuration The following snapshots show the Polycom VVX endpoint configuration used to accomplish SIP and RTP-based communications to the SBC. Recall the Polycom VVX phones, while they interact with the SBC through SIP and RTP, are for the purposes of the SFB2015 infrastructure, the equivalent of analog ( for example, FXS-based) endpoints. Figure 32: SIP Server Copyright 2017 Sonus Networks. All rights reserved. Page 31
32 Figure 33: Authentication and Identification Call Flow Diagrams The following diagrams help identify the signaling and media communications path between network elements, for example call flows. 1. Call to/from PSTN to SFB2015 client: PSTN <-> SBC <-> SFB2015 <-> SFB2015 client 2. Call to/from PSTN to "analog" phones: PSTN <-> SBC <-> SGB2015 <-> SBC <-> "analog" phones 3. Calls to/from PSTN to fax: PSTN <-> SBC<-> SFB2015 <-> SBC <-> Tenor GW <-> Fax 4. Calls to/from "analog" phone to SGB2015 client: "analog" phone <-> SBC <-> SFB2015 <-> SFB2015 client 5. Failover scenario (SFB2015 unavailable): Call to/from PSTN to "analog" phones: PSTN -> SBC -> "analog" phones 6. Failover scenario (SFB2015 unavailable): Calls to/from PSTN to fax: PSTN -> SBC -> Tenor GW -> Fax Copyright 2017 Sonus Networks. All rights reserved. Page 32
33 1. Call to/from PSTN to SFB2015 client: PSTN <-> SBC <-> SFB2015 <-> SFB2015 client Figure 34: Call to/from PSTN to Skype client: PSTN <-> SBC <-> Skype <-> Skype client 2.Call to/from PSTN to "analog" phones: PSTN <-> SBC <-> SFB2015 <-> SBC <-> "analog" phones Figure 35: Call to/from PSTN to "analog" phones: PSTN <-> SBC <-> SFB2015 <-> SBC <-> "analog" phones 3.Calls to/from PSTN to fax: PSTN <-> SBC <-> SFB2015 <-> SBC <-> Tenor GW <-> Fax Figure 36: Calls to/from PSTN to fax: PSTN <-> SBC <-> SFB2015 <-> SBC <-> Tenor GW <-> Fax Copyright 2017 Sonus Networks. All rights reserved. Page 33
34 4.Calls to/from "analog" phone to SFB2015 client: "analog" phone <-> SBC <-> SFB2015 <-> SFB2015 client Figure 37: Calls to/from "analog" phone to SFB2015 client: "analog" phone <-> SBC <-> SFB2015 <-> SFB2015 client 5.Failover scenario (SFB2015 unavailable): Call to/from PSTN to "analog" phones: PSTN -> SBC -> "analog" phones Figure 38: Failover scenario (SFB2015 unavailable): Call to/from PSTN to "analog" phones: PSTN -> SBC -> "analog" phones 6.Failover scenario (SFB2015 unavailable): Calls to/from PSTN to fax: PSTN -> SBC -> Tenor GW -> Fax Figure 39: Failover scenario (SFB2015 unavailable): Calls to/from PSTN to fax: PSTN -> SBC -> Tenor GW -> Fax Copyright 2017 Sonus Networks. All rights reserved. Page 34
35 Test Results S.No Procedure Observation Result Comment 1 Call From PSTN to SFB2015 client: PSTN -> SBC -> SFB2015 -> SFB2015 client 2 Call from PSTN to "analog" phones: PSTN -> SBC -> SFB2015 -> SBC -> "analog" phones 3 Calls from PSTN to fax: PSTN -> SBC -> SFB > SBC -> Tenor GW -> Fax 4 Calls from fax to PSTN: Fax ->Tenor GW -> SBC -> SFB2015 -> SBC -> PSTN 5 Calls from "analog" phone to PSTN: "analog" phone -> SBC -> SFB2015 -> SBC -> PSTN 6 Calls from "analog" phone to SFB2015 client: "analog" phone -> SBC -> SFB2015 -> SFB2015 client 7 Calls from "analog" phone to "analog" phone: "analog" phone -> SBC -> SFB2015 -> SBC -> "analog" phone 8 Calls from SFB2015 Client to PSTN: SFB2015 cli ent -> SFB2015 -> SBC - >PSTN 9 Calls from SFB2015 to "analog" phones: SFB20 15 client -> SFB2015 -> SBC -> "analog" phone 10 Failover scenario (SFB2015 unavailable): Call from PSTN to "analog" phones: PSTN -> SBC -> "analog" phones 11 Failover scenario ( SFB2015 unavailable): Calls from PSTN to fax: PSTN -> SBC -> Tenor GW -> Fax Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass Pass SBC 1000 assumes the role of the backup SIP server, and routes the call to the analog phone directly based on its own routing tables SBC 1000 assumes the role of the backup SIP server, and routes the call to the Fax directly based on its own routing tables Copyright 2017 Sonus Networks. All rights reserved. Page 35
36 12 Failover scenario ( SFB2015 unavailable): Calls from fax to PSTN: Fax -> Tenor GW -> SBC -> PSTN 13 Failover scenario (SFB2015 unavailable): Calls from "analog" phone to PSTN: "analog" phone -> SBC -> PSTN 14 Failover scenario ( SFB2015 unavailable): Calls from "analog" phone to "analog" phone: "analog" phone -> SBC -> "analog" phone Pass Pass Pass SBC 1000 assumes the role of the backup SIP server, and routes the call to the PSTN directly based on its own routing tables SBC 1000 assumes the role of the backup SIP server, and routes the call to the PSTN directly based on its own routing tables SBC 1000 assumes the role of the backup SIP server, and routes the call to the analog phone directly based on its own routing tables Conclusion This Application Note describe the configuration steps required for Sonus SBC Edge to successfully interoperate with with SFB2015. The document also successfully demonstrates how the SBC provides call services to subtended clients in the the event of a network failure or service disruption rega rding the SFB2015 environment. All feature and serviceability test cases were completed and passed with the exceptions and observations noted in T est Results. Copyright 2017 Sonus Networks. All rights reserved. Page 36
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