Clear Desk, Clear Screen Policy

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Zoe Constance Daniel
6 years ago
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1 Clear Desk, Clear Screen Policy 1 P a g e

2 Table of Contents 1 Introduction Purpose Non Operations Policy Operations Policy.4 5 Review and Approvals P a g e

3 1 Introduction Synchronoss Technologies, Inc. ( Synchronoss ) has implemented a clear desk policy for papers and removable storage media, and a clear screen policy for information processing. All employees, contractors, consultants and visitors ( Synchronoss Workforce ) must adhere to the guidelines set forth in this policy. 2 Purpose The purpose of this policy is to establish a culture of security and trust. This policy minimizes the risk of unauthorized access, loss of and damage to sensitive information and provides a positive image for visiting customers and potential customers. 3 Policy- Non Operations Members of the Synchronoss Workforce are expected to secure all information by keeping their workspace clear of sensitive and confidential information at all times. The following guidelines have been implemented. 3.1 Work areas must be clear of any sensitive, confidential, proprietary or personally identifiable information at all times when employees are away from workstation. 3.2 Access to network printers, copiers and fax machines are granted based on job responsibility. 3.3 Personal printers, copiers and fax machines will only be provided to users that have a secure office or work area. 3.4 Computers must be locked when a user s work area is unattended. 3.5 Photographs and pictures may be hung in work areas but must be respectable and tasteful. 3 P a g e

4 4 Policy- Operations Due to the nature of the work environment on the Synchronoss operations floor, this policy employs additional statements that only apply to the operations floor as their responsibilities include accessing and processing sensitive information such as credit cards, social security numbers and other personally identifiable information. All Operations personnel are responsible for the enforcement of these procedures: 4.1 All line personnel, including team leads, regardless of title, are prohibited from using notepads, loose paper, sticky-notes and any writing devices. 4.2 Any member of the Operations leadership team (Vice Presidents, Managers, Quality Team, Supervisors, and Trainers) may use notepads and writing implements for business purposes. All notes taken are subject to review and cannot contain any personal protected information, i.e. credit card data, social security numbers, home address etc. The use of paper should only be used for business purposes such as, but not limited to quality assessments, coaching checklist, and process adherence. At no time are paper and writing implements to be left unattended on the Operations floor, the Operations leadership member is responsible to keep any and all writing instruments, i.e. notebooks / pad and writing implements secured at all times. NOTE: A writing implement is considered secured in two ways, either on the leadership team members possession, or locked in their office / cubical. 4.3 Training and reference materials must be kept in professional binders and/or folders. 4.4 No personal portable media devices (i.e. MP3 players), personal cell phones and cameras are allowed on the Operations floor. Company issued cell phones, are permissible solely for sanctioned business use, all other media devices are strictly prohibited. 4.5 Access to network printers, copiers and fax machines are granted based upon job responsibility. 4.6 Local printers, copiers and fax machines will be given to users that have a secure office. 4.7 Computers must be locked when left work areas are unattended. 4.8 Drinks that are not in a sealed container are prohibited. 4.9 Plants are prohibited in work areas Pictures may be displayed in work areas but must be respectable and tasteful. 4 P a g e

5 5 Review and Approvals This policy must be reviewed annually and approved by the Synchronoss Director of Security. 5 P a g e

Name of Policy: Computer Use Policy

Name of Policy: Computer Use Policy Page: Page 1 of 5 Director Approved By: Approval Date: Reason(s) for Change Responsible: Corporate Services Leadership April 22, Reflect current technology and practice Corporate Services Leadership Leadership