CORPORATE PROFILE SEIKO EPSON CORPORATION 2017/ 2018 SEIKO EPSON CORPORATION CORPORATE PROFILE 2017/ 2018

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1 SEIKO EPSON CORPORATION CORPORATE PROFILE 2017/ 2018 CORPORATE PROFILE SEIKO EPSON CORPORATION 2017/ Owa, Suwa, Nagano , Japan TEL:

2 Management Message We at Epson are creating new value with aspirations of Since it was founded more than 70 years ago Epson has continued to produce innovative products and services creating a better world and becoming an indispensable company. based on its efficient, compact and precision technologies. As embodied by our Exceed Your Vision corporate tagline, we have focused our corporate ethos of creativity and challenge on exceeding the expectations of our customers around the world with the ultimate aim of becoming an indispensable company for both our customers and for society in general. In fiscal 2016 we began implementing the Epson 25 Corporate Vision, which charts Epson s course and describes where we would like to be in Under this vision, we WorkForce Enterprise Series aim to build on the foundations we have made over the years as we look to create a new connected age of Epson s high-speed linehead multifunction inkjet printers, blazingly fast and energy efficient, deliver the quality demanded by offices in a compact size. Our inkjet systems offer outstanding environmental performance because they employ an elegantly simple printing process and architecture that does not rely on heat to fire ink. people, things and information with our efficient, compact and precision technologies. Advances in information and communications technology mean increasing amounts of information will become You can expect more pioneering developments from Epson in the future. Index Management Message 2 Group Outline 3 Business Overview 4 Epson 25 Corporate Vision 5-6 Mid-Range Business Plan 7 Epson s Vertically-Integrated Business Model 8 Product Lineup Products for Office and Business Applications 9-12 Products for Commercial and Industrial Applications Products for Home and SOHO Applications Microdevices and Other Businesses 22 Intellectual Property 23 Human Resource Utilization 24 Global Network Corporate History 27 Product Innovation 28 Environmental Activities 29 Topic WorkForce Enterprise 30 available on the internet, and so-called cyber space will continue to expand. Epson believes that products acting as the interface between cyber space and the actual or real world where businesses operate and people live will be of critical importance. As a company that specializes in generating value in the real world, Epson will take these macro trends on board and will leverage its core technologies to generate unique value in products and services based on its efficient, compact and precision technologies. By doing this, Epson aims to help free people from repetitive manual work and from unnecessary wastes of money, effort and time, to dramatically reduce customers environmental impact and improve their work processes, and to significantly improve customer performance in the form of productivity, accuracy and customer creativity. By generating value with its technologies, Epson aims to bring positive change to the world through innovations in four areas. We will achieve inkjet innovation by providing inkjet printers with high environmental performance to the office and industry together with an office papermaking system that uses a dry process, and will achieve visual innovation by revolutionizing visual communications. We will seek to achieve wearables innovation with products that provide wearers with enjoyment and a sense of status, and robotics innovation with robots that support people in a wide variety of situations. By achieving these goals, we will help free people from repetitive manual work and from unnecessary wastes of time and energy, heighten people s creativity, and create a sustainable and affluent society in which people enjoy safe and healthy lifestyles. Epson has established an original vertically integrated business model as the best possible means to realizing its aspiration of constantly generating new customer value. We develop and manufacture in-house unique and competitive core devices including printheads for inkjet printers, optical engines for projectors, semiconductors and quartz crystal devices. I firmly believe we are able to provide on a timely basis to customers products and services that exceed their expectations because of our deep familiarity with these core devices, our planning and design of distinctive products, and our advanced capability to manufacture finished products to a consistently high standard. This business model will be the base for achieving our four innovations. Under Epson 25, we will strengthen the companywide functions of human resources, technology, manufacturing, sales & support and the environment, utilize information technology, and advance our original business model as we seek to bring our vision to reality. As I mentioned, our aim under the vision is to use our technologies to create a new connected age of people, things and information, and by doing this I believe we can become an indispensable company to our customers and to society in general. I look forward to your ongoing support as we move forward to achieve these goals. 1 SEIKO EPSON CORPORATION 2017/ 2018 SEIKO EPSON CORPORATION 2017/

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13 Customers Business strategy Marketing strategy Create Produce Sell Development and design Technology development Product planning and design Pre- Manufacturing Manufacturing Production engineering Manufacturing technology Sales Marketing Customers Intellectual property Quality control Support functions Production control/procurement/ Logistics Administration IT 23 SEIKO EPSON CORPORATION 2017/ 2018 SEIKO EPSON CORPORATION 2017/

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15 Corporate History Product Innovation The History of the Epson Group The History of Epson Innovation Epson has produced numerous trailblazing products that have ushered in new The origin of the Epson name eras in technology since the company was founded in It started with the world s first quartz watch, which brought about a revolution EP + SON = EPSON in horology, and was followed by the EP-101, the compact, lightweight digital printer that became the namesake of the Epson brand. This digital printer Electric Printer SON represents our desire to follow the original electronic printer The Epson brand name comes from the EP-101, an electric printer that kicked off the company s expansion into the information equipment business. The Ep st ands for electric printer and the son represents our desire to follow the original elec tronic printer with many more worthwhile products and services in a variety of fields. was a sensational global hit that boasted terrific durability and reliability thank s to a simple architecture. Then came other revolutionar y products such as photo-quality color inkjet printers that brought photo printing into ordinary homes and 3LCD projectors that changed the way business presentations are made. The source that fuels the development of these products are The EP-101, the world's first miniature digital printer the efficient, compact, and precision technologies that we have fostered since the company was founded. Epson is adding and further advancing new technologies to Corporate history these core technologies, and we will continue to pioneer new era through a tireless effort to supply s May 1942 Daiwa Kogyo Ltd. (the predecessor of Seiko Epson Corporation) is established s 2000 s Apr. May 1975 Jun. Epson America, Inc., the first overseas sales subsidiary, is established The Epson brand is established s May May 1959 Dec Oct Daiwa Kogyo and the Suwa Plant of Daini Seikosha Co., Ltd. (now Seiko Instruments, Inc.) merge under the same name Suwa Seikosha Co., Ltd. Shinshu Seiki Co., Ltd. (name changed to Epson Corporation in 1982), is established. The Seiko Group is selected as the official timekeeper for the Olympic Games in Tokyo. The compact tabletop quartz clock, Crystal Chronometer QC-951, and printing timer play important roles at the event Jan Nov Jan Oct Sep Tenryu (Singapore) Pte., Ltd. (now Singapore Epson Industrial Pte. Ltd.), the first overseas manufacturing affiliate is established. The EP-101, the world s first miniprinter, is launched. 27 SEIKO EPSON CORPORATION 2017/ 2018 Suwa Seikosha Co., Ltd. and Epson Corporation merge to establish Seiko Epson Corporation. Epson Europe B.V., Epson s European regional headquarters, is established in Amsterdam, the Netherlands. Epson receives the Corporate Innovation Recognition Award from the Institute of Electrical and Electronics Engineers Inc. (IEEE). Epson is listed on the First Section of the Tokyo Stock Exchange. Seiko Quartz Astron 35SQ, the world s first quartz wristwatch, receives prestigious IEEE Milestone Award. Complete elimination of CFCs from manufacturing processes is achieved at all factories and affiliates in Japan. Epson receives the 1992 Stratospheric Ozone Protection Award from the U.S. Environmental Protection Agency. six Apr Sep Dec. Apr. Apr ISO 9000 series certification for quality management system is acquired by all Epson plants in Japan. The Seiko Group is chosen as the official timekeeper for the Olympic Winter Games in Nagano. Epson (China) Co., Ltd. is established in Beijing as Epson s regional headquarters in China. The global tagline Exceed Your Vision is introduced to strengthen brand promotion worldwide s The world s first analog quartz watch (Seiko Quartz Astron 35SQ) goes on sale. Nov Sep. Feb. Dec. Jun Shonai Denshi Kogyo Co., Ltd. (now Tohoku Epson Co., Ltd.) is established as a domestic manufacturer. expectations of our customers s 1992 Aug. Epson Sales Japan Co., Ltd. is established as a domestic marketing company. Jun ISO certification obtained for environmental management systems at all the Company s 68 major business sites around the world. produc t s and ser vices that exceed the Dec Announced PrecisionCore inkjet printhead technology. Established a corporate governance policy. Developed PaperLab, the world s first office papermaking system to produce new paper using a dry process. Opened the Innovation Research Lab and Printing Research Center in Como, Italy, as research and development facilities for digital textile printers. SEIKO EPSON CORPORATION 2017/

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