Student Notebook Computer Long Term Loan Scheme (LLS) User s Guide

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1 Student Notebook Computer Long Term Loan Scheme (LLS) User s Guide I. Getting started A. Hardware and software configurations Hardware Lenovo Model ThinkPad X200 IdeaPad S10 Operating System Windows XP Home Windows Vista Home Basic CPU Intel Core 2 Duo P8400 Intel Atom N270 CPU Speed (GHz) (512KB L2 cache) Chipset Intel 45 Express Intel 945GSE Memory Type DDR3 DDR2 Memory (GB) 1 x 2GB 2 x 512MB Memory Speed (MHz) Weight (kg) Dimension HxWxD (mm) x 295 x x x 183 Harddisk Type SATA SATA Disk Capacity (GB) Disk Speed (rpm) Display dimension 12.1" Anti-Glare 10.2" Display Tech. / Type TFT WXGA WSVGA LED backlight Resolution 1280 x x 600 Graphic Controller Intel GMA 4500MHD GMA950 Video RAM (MB) 256 shared up to 128 shared Audio Sound Card Integrated Integrated Video Bus Type PCI-e PCI-e Video Interface VGA VGA Built-in web cam No Yes Optical Drive DVD+/-RW (external) DVD+/-RW (external) Network (Mbps) 10/100/ /100 Wireless Intel 5100 AGN Lenovo BG VGA Interface Yes Yes USB 3 x USB x USB 2.0 PCMCIA Express Card Express card BlueTooth No Yes Others 5 in 1 Card Reader 4-in-1 Card Reader OS Vista Home Basic XP Home

2 Language English English Battery type Li-ion Li-ion Cells 6 3 Battery life (hrs) up to Chassis Magnesium Alloy Polycarbonate/Acrylonitrile-Butadiene-Styrene (PC/ABS) plastic Carrying Case Included Included AC Adapter Included Included Software Microsoft Office Professional 2007: Microsoft Word 2007 Microsoft Excel 2007 Microsoft PowerPoint 2007 Microsoft Access 2007 Microsoft Outlook 2007 Microsoft Publisher 2007 Microsoft ForeFront Client Security for Virus and Spyware Protection Blackboard Backpack CityU Student Printing Services B. Fragile! Please handle with care Warranty and Maintenance Notice LLS notebook computers (`computers ) are valuable assets of the CityU on loan to students for learning and studies. Students must take good care of these computers to avoid preventable losses and damage as far as possible. Although the supplier has granted us a 3-year warranty on the computers (except that the battery is for 1-year only), the condition is restricted to their normal wear and tear, and students will be required to pay for the repair costs incurred from careless handling and from situations not covered by the warranty. Students thus are advised to read carefully the Student s Confirmation & Undertaking and the related Terms and Conditions of the LLS to understand clearly their responsibilities and liabilities. A dedicated service centre located inside the CityU is operated by the appointed supplier to provide maintenance and support. In case of hardware failure, students must send their computers directly to this service centre (NOT the CSC Service Counter). Please consult the CSC Service Counter for the location of the

3 service centre if necessary. DON Ts As mentioned above, the supplier may refuse to cover the repair costs due to improper use of the notebook computers even though their components are still under warranty. Therefore, you should Avoid placing any object (including paper) between the display panel and the keyboard, or under the keyboard. Not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display panel, or external devices. Avoid bending the display hinge to pass its limit. Avoid placing the computer near foods and drinks. Recommendations for carrying or using the computer outdoor Before moving the computer around, make sure to remove any media, turn off attached devices, and disconnect cords and cables. Make sure the computer is in sleep or hibernation mode, or turned off, before carrying it away. This will prevent damage to the hard disk drive and data loss. If the computer is turned on, hold and secure it by the bottom. Do not pick up or hold it using its display panel. Use the carrying case provided to ensure adequate cushion and protection. Do not put the computer in a tightly packed suitcase or bag. Caring for the display panel The display panel is made up of glass and is easily breakable. Therefore, Use both hands to hold the left and right sides of the display panel, or use one hand to hold the upper-middle side of the display panel and the other hand to open or close it gently. Avoid putting object on the display panel back cover, pressing or hitting it. Please refer to the manual (see Section D) on how to clean the display panel when needed. Caring for the battery Warranty of the battery is for 1 year only. To increase the lifetime of the battery, the first charging time must be over 8 hours. In order to protect the battery, the computer will only start recharging the battery when its remaining power is below 95 percent.

4 Keep the battery pack away from fire and heat. Do not expose the battery pack to water or moist environment and do not short-circuit the battery. Caring for the DVD drive As the external DVD drive is a detached unit, it must be kept in the carrying case and handled with care. This DVD drive should be connected to the USB slot to obtain power from the computer directly and thus it has no AC adaptor. For safety, do not attempt to use unauthorized AC adaptor for the drive as this may cause unnecessary damage. C. Connecting external devices External Display: The computer provides a VGA port for connecting an external display. A VGA monitor can be connected to the VGA port directly. To connect a projector, plug the display cable to the VGA port and then press the Fn key and the F3 key simultaneously to enable the display on both the computer screen and the projector. Headphone: The computer comes with one headphone jack for connecting headphones, speakers or audio devices. Microphone: The computer comes with one external microphone jack for connecting an external microphone. D. User manual/ user guide As a fool with a tool is still a fool, knowing how to use the tool is essential. Students are recommended to read the user manuals or user guides to get familiar with the computers in order to obtain the best results. Standard electronic guides can be downloaded from the following websites. For Lenovo ThinkPad X200 Setup Guide, download from id=migr For Lenovo ThinkPad X200 User Manual, press the ThinkVantage button after it boots, and you will find all the materials which used to be in paper user manuals. Or, download and install the Access Help Online User's Guide from For Lenovo IdeaPad S10 User Guide, download the Lenovo IdeaPad S10 User Guide from

5 The supplier s website has more updated support information for the computers. Students may learn how to solve most of the encountered problems with this webpage E. Securing the computer Physical security Unattended computers without a security lock can be stolen in minutes. Every computer has a built-in hole named Kensington Security Slot for plugging in a notebook lock (for example, Kensington lock) which can lock the computer to a stationary object through its secured chain. Students are recommended to purchase a security lock to protect the computers. Please refer to the webpage for an example of such security locks Taking care of supervisor or hard disk passwords As good practice, do use a strong password that is hard to guess and change it often. You may refer to the Guidelines on setting and using Computer Account Password for more advice. Remember all passwords in mind. Loss of the supervisor or hard disk password is disastrous as there is no way to recover it or to reset it, not even the authorized service provider on campus. The only way out is to reinstall the system from scratch and obviously all data files and installed applications will be lost. Backing up and restoring the system Each computer (both X200 and S10 models) is equipped with a tool to help back up

6 or restore the system and data in the computer s internal hard disk. The tool is named Rescue and Recovery for the X200 and OneKey Rescue for S10 respectively. The following describes the backup and restore procedure for the tool: Press ThinkVantage or OneKey button at the top of the keyboard to activate the recovery program: Rescue and Recovery/OneKey Recovery Button Icon ThinkVantage Button (ThinkPad X200) OneKey Rescue System Button (IdeaPad S10) Backup By pressing When the computer is booted up, When the computer is booted up, button press this button and select press this button and select Back Back up now from the menu. up from the menu. By menu Start Menu All Programs Start Menu All Programs options ThinkVantage Rescue and Lenovo OneKey Recovery Recovery Restore When the computer is shut down, When the computer is shut down, press the power button and then press this button to start up the press this button before the system. operating system starts to boot up. The tool can back up the image onto the local hard disk or an external device such as a DVD recordable disk or an USB hard disk. When there is a backup image, the tool can recover files, folders or even the entire previously saved system image, including data, applications and operating system from this image. As such, students are advised to make regular backups to prevent loss of data and reduce the time required to rebuild the whole system due to system crash or hardware failure. Please note you may have to re-do some or all patches of the Windows and of the application software if the current backup image does not contain these patches. For more information on the backup and restore function and usages, please refer to the supplier s support home page:

7 As data is a valuable asset, performing data backup is not an option any more. For general guidelines on the topic, please visit Important Notice!! The computer is stored with a factory-built default system image (i.e. factory recovery image). This is an image that contains the supplier s original Windows system WITHOUT the CityU supplied software (see Software under Section A) and without user data. You should choose a backup copy, namely the CityU Backup (for X200) or CityUBak.wsi (for S10) from the backup list, to recover the initial system containing the CityU supplied software. Therefore, DO NOT restore the default image or otherwise all preinstalled software and the user data will be lost. For more information on securing the computer, please refer to F. Using printing facilities The student printing facilities can be connected with just a couple of mouse clicks. All computers are preinstalled with a special icon on the desktop for this purpose. Simply double-click the icon, select print queue, and submit print jobs as usual. For more information on the printing facilities, visit the webpage II. Using Windows Vista, Internet Explorer 7 and Office 2007 Professional A. Windows Vista Windows Vista is the newest desktop operating system from Microsoft. It has some attractive new features, including security and the aero interface. To have a glimpse of the features and get familiar with new environment, visit the webpage B. Internet Explorer 7

8 Internet Explorer 7 has significant improvements in performance, stability, security, application compatibility, and others. Students can find useful hints from the following webpage to have an easy start C. Office 2007 Professional Office 2007 Professional includes Word, Excel, PowerPoint, Access, Outlook and Publisher. These applications now deploy a new standard user interface. The following webpage provides useful information for users to transit from Office 2003 to Office III. Connecting to the Internet Every computer comes with a LAN port and a wireless network card. For simplicity, they have been registered and students are not required to register them before use. A. Using the LAN Port The LAN port supports a standard RJ-45 connector and allows students to connect the computer to broadband connection at home. Since the setting of the broadband connection is different from one Internet Service Provider (ISP) to another, especially when a broadband router is involved, therefore, students are reminded to consult the ISPs installation guides and procedures. B. Using the wireless network An antenna system containing a wireless network card is installed inside every computer. Although the wireless network card of the computer has been registered, students still need to configure the system beforehand in order to connect to the CityU wireless LAN. Students may use the wireless network card of the computer to connect to the wireless broadband router at home if available. Students should refer to the user s manual of the router to set up a secured wireless connection at home. C. Connecting to CityU wireless LAN Wireless network connection is enabled almost everywhere on the CityU campus. Students are recommended to visit the following webpage for more information and installation procedures

9 Please note that the default TCP/IP setting of the wireless network card in Windows is: Obtain IP address automatically, and Obtain DNS server address automatically. Modifying this setting will cause failure in wireless network connection on campus. To prevent this from happening, students should restore this default TCP/IP setting if they have changed it when using wireless connection at home. D. CityU wireless LAN services Students can enjoy four kinds of WLAN access services, namely the CityU WLAN, Eduroam, WiFi Hotspots and GovWiFi. As the networking environments are different from ISP to ISP, it is necessary to select the correct wireless network after booting up the computer. Please refer to the following guide for switching from one to another. IV. Virtual Private Network (VPN) Connection The Virtual Private Network (VPN) has become a major networking technology in these few years. It facilitates secure remote access from un-trusted Internet to resources inside the corporate Intranet. For example, access to most of the Library-subscribed web-based resources is restricted to the CityU campus network, but staff and students can access these resources at home via any ISP using the CityU VPN facility. Please follow the instructions in the following webpage to set up VPN on the notebook computer V. Standard setup for Chinese support Students who use Chinese applications frequently should follow the guidelines below to set up the standard Chinese support environment so that Chinese characters can be displayed correctly and software tools can function properly For Windows Vista, For Windows XP,

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