TIDE User Guide. Spring 2018

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1 TIDE User Guide Spring 2018 Published December 19, 2017 Prepared by the American Institutes for Research Descriptions of the operation of the Test Information Distribution Engine, Test Delivery System, and related systems are property of the American Institutes for Research (AIR) and are used with the permission of AIR.

2 Table of Contents Introduction to This User Guide... 3 Document Conventions... 3 Section I. Overview of the Test Information Distribution Engine... 4 Description of TIDE... 4 Section II. Accessing TIDE... 5 Activating Your New TIDE Account... 5 Logging in to TIDE... 6 Resetting Your Password (Existing User Accounts)... 7 Section III. Understanding the TIDE User Interface... 9 Organization of the TIDE User Interface... 9 About the TIDE Dashboard... 9 Navigating in TIDE About the Banner Accessing Global Features Changing Test Administration, Institution, or Role Changing Your Account Information Switching Between AIR Systems Finding Students by ID Downloading and Installing Voice Packs Downloading Files from the Inbox Overview of Task Page Elements Navigating Record Forms Uploading Records Searching for Records Performing Actions on Records Section IV. Preparing for Testing Managing TIDE Users Understanding User Roles and Permissions Adding User Accounts Viewing and Editing User Details Deleting User Accounts Adding, Editing, or Deleting Users through File Uploads Managing Student Information Adding Students Viewing and Editing Students

3 Moving Students between Schools Printing On-Demand PreID Labels Printing Students Test Settings Adding or Editing Students through File Uploads Generating Frequency-Distribution Reports Managing Rosters Adding New Rosters Modifying Existing Rosters Printing Students Associated with a Roster Printing Test Tickets for Students in a Roster Printing Test Settings for Students in a Roster Deleting Rosters Creating Rosters Through File Uploads Working with Orders for Testing Materials Understanding the Materials Order Verifying Contact Information for Spring Reviewing Initial Orders for Spring Requesting Additional Materials for Spring Viewing Order History Section V. Administering Tests Printing Test Tickets Printing Test Tickets from Student List Printing Test Tickets from Roster List Managing Test Improprieties Creating Test Improprieties Viewing Impropriety Requests Creating Impropriety Requests through File Uploads Monitoring Test Progress Plan and Manage Testing Reviewing Test Completion Rates Appendix A. Processing File Uploads How TIDE Processes Large Files Appendix B. Opening CSV Files in Excel 2007 or Later Appendix C. User Support ADE s AzMERIT Inbox AIR s AzMERIT Help Desk

4 Introduction to This User Guide This guide contains the following sections: Section I, Overview of the Test Information Distribution Engine, includes a description of Test Information and Distribution Engine (TIDE) features, system requirements information, and provides an overview of user roles and permissions. Section II, Accessing TIDE, describes how to activate your account for TIDE (and other AIR systems you are authorized to access), how to log in, log out, and change your account information. Section III, Understanding the TIDE User Interface, describes the main approach for the TIDE interface, navigation within the system, main user interface elements, and global features available throughout the system. Section IV, Preparing for Testing, describes the activities you can perform in preparation for testing, including registering users and students, uploading rosters (classes), and ordering paper test materials (if necessary). Section V, Administering Tests, describes the activities you can perform while testing is underway, including printing test tickets and On-Demand Pre-ID for students, requesting test invalidations (if necessary), and monitoring test progress. Document Conventions Table 1. Document Conventions Icon Description Warning: This symbol accompanies information regarding actions that may cause loss of data. Caution: This symbol accompanies information regarding actions that may result in incorrect data. Note: This symbol accompanies helpful information or reminders. Bold Italic Bold Mono Italic Boldface italic indicates a page name or form name. Boldface indicates a panel, an item you click, or a drop-down list selection. Monospace indicates a file name or text you enter from the keyboard. Italic indicates a field name, table name, or reference to a column header. 3

5 Section I. Overview of the Test Information Distribution Engine This section provides a description of the Test Information Distribution Engine (TIDE) system, system requirements for TIDE, and an overview of user roles and permissions. Description of TIDE The Test Information Distribution Engine (TIDE) performs the following functions: Managing user accounts Registering students for assessments Establishing test settings and accommodations Associating students with districts and schools Managing test improprieties for test results Managing orders for testing materials Delivering voice packs for testing computers Tracking shipments Depending on your user role, you may not have access to all these functions. Summer and Fall EOC Testing The Arizona Department of Education (ADE) will not upload an initial student file into TIDE. Each district/charter will be responsible for manually adding or uploading all students expected to test for the summer and fall test administrations. Spring Testing The Arizona Department of Education (ADE) will upload the initial student information into TIDE. After ADE completes the initial data import, TIDE will be open for districts and schools to manually add students who are not already in TIDE and/or update students who were loaded into TIDE by ADE. 4

6 Section II. Accessing TIDE This section explains how to activate your TIDE account, log into TIDE, reset a forgotten password, change account information, and log out. Activating Your New TIDE Account District Test Coordinators have an account created for them. For all other user roles, you will need to contact your School or District Test Coordinator to create your account. Once the account is created, TIDE sends you an activation that contains a link for setting up your account. This link expires 15 minutes after the was sent. If you do not click the link in the activation within 15 minutes, you can easily request another . The activation contains information on how to request a new activation with a new link. If you do not receive an activation , check your spam folder. s are sent from AZ-DoNotReply@airast.org, so you may need to add this address to your contact list. To activate your new TIDE account: 1. Click the link in the activation . The Reset Your Password page appears. Reset Your Password page 2. In the Password and Confirm Password fields, enter a new password. The password must be eight characters long and contain at least three of the following: one lowercase alphabetic character, one uppercase alphabetic character, one number, and one of the following special characters: %, #, or!. 3. Click Submit. The Select a Security Question page appears. 5

7 Select a Security Question Page 4. From the Security Question drop-down list, select a security question, and enter an answer. 5. Optional: To add an additional security question, click Add an additional question, select a security question and enter your answer. You can add multiple security questions, if desired. 6. Click Next. The AzMERIT portal page appears. Account activation is complete. You can proceed to TIDE by clicking the TIDE card on the portal page. Logging in to TIDE To log in to TIDE: 1. Open your web browser and navigate to the AzMERIT portal at TIDE Card 2. Click the Test Coordinators or Test Administrators card. 3. Click the TIDE card. The Login page appears. 6

8 4. Enter your address and password, and then click Secure Login. The TIDE dashboard appears Login Page Notes: If you are associated with more than one school or district, TIDE may prompt you to select the role, district, and/or school to complete the login process. Fall 2017: If this is the first time you are logging into TIDE this school year, click on the Request a new one for the school year link at the bottom of the Login page since passwords automatically expire at the end of each school year. Caution: Loss of Data-Working with TIDE in more than one browser tab or window may result in changes in one tab overwriting changes made in another tab. Do not have more than one TIDE browser tab or window open at one time. Resetting Your Password (Existing User Accounts) You need to reset your password in either of the following situations: 1. You forgot your password. 2. It is the beginning of a new school year (passwords automatically expire at the end of each school year). At the beginning of a new school year, your TIDE password and security details will be automatically reset. You will receive an from AZ-DoNotReply@airast.org to notify you of this occurrence and to alert you that you will not be able to log in to TIDE or any other system until you reset your password for the new school year. To reset your password: 1. Display the Login page by following steps 1 3 in the section Logging in to TIDE. 2. On the Login page click Forgot Your Password? or Request a new one for this school year. The Reset Your Password: Find Account page appears. 7

9 Reset Your Password: Find Account Page 3. Enter your TIDE address, and click Submit. Your security question appears. 4. Enter the response to the security question, and click Submit. TIDE sends you an containing a link to reset your password. The that you receive will only be active for 15 minutes. 5. Click the link in the to go to the Reset Your Password page in TIDE. 6. In the Password and Confirm Password fields, enter a new password. The password must be eight characters long and contain at least three of the following: one lowercase alphabetic character, one uppercase alphabetic character, one number, and one of the following special characters: %, #, or!. Your password cannot be the same as your current or previous password. 7. Click Submit. TIDE resets your password. The Select a Security Question page appears. 8. Review and modify your answers to the security question as necessary. 9. Click Next. The TIDE home page appears. 8

10 Section III. Understanding the TIDE User Interface This section includes a description of the organization of TIDE s user interface, a description of the TIDE dashboard, instructions for navigating within TIDE, an overview of basic elements in the user interface, and information about global features. Organization of the TIDE User Interface The TIDE user interface is designed to reflect the stages of the testing process as directly and simply as possible. The tasks available in TIDE are organized into two categories based on when each task should be performed in the testing process: Preparing for Testing: Tasks in this category could be performed before testing begins. This category includes tasks for managing records for users, students, and rosters. This category also includes tasks for placing orders for paper testing materials. For more information about this category, see the section Preparing for Testing. Administering Tests: This category is for tasks performed while testing is underway. It includes tasks for printing test tickets, requesting test invalidations, and monitoring testing progress. For more information about this category, see the section Administering Tests. Note: The state decides which features are turned on at what time. Please refer to the administration-specific DTC Checklist for dates associated with each task. The TIDE user interface utilizes a consistent design that allows users to follow a similar workflow for various tasks. For example, the basic process of retrieving, modifying, exporting, and uploading records in the Preparing for Testing category is the same from one record type to another. About the TIDE Dashboard The TIDE dashboard appears when you first log in to TIDE. Every task you can perform in TIDE is available on this page. The dashboard displays a section for each of the two task categories in TIDE (Preparing for Testing and Administering Tests). Each section lists menus for the tasks available in that category. Note: The task menus displayed on the TIDE dashboard depend on your user role. 9

11 TIDE Dashboard Each section contains a set of related tasks. For example, in the Preparing for Testing section there is a menu labeled Users. The Users menu contains tasks for adding users, viewing/editing/exporting users, and uploading users. To expand a task menu and view its set of related tasks, click the icon on the end of that menu. To perform a task, click the name of that task listed in this menu. To collapse a menu, click on the icon. Navigating in TIDE When you navigate away from the TIDE dashboard, a navigation toolbar appears at the top of the page. This toolbar allows you to access each task and action that was available on the dashboard. The toolbar only lists the task menus for one category at a time. Navigation Toolbar Here are some ways to utilize the navigation toolbar from any page in TIDE: Click the icon in the upper-left corner to return to the TIDE home page. View the task menus for a particular TIDE category, by clicking the icon for that category above the toolbar. 10

12 Access a particular task by clicking that task menu in the toolbar (such as Users) and select the required task from the list of options that appears. About the Banner A banner appears at the top of every page in TIDE. TIDE Banner The banner displays the current test administration and your current user role. The banner also includes the following features: General Resources: This drop-down list allows you to access various resources needed for testing, such as voice pack files. Help: This button opens the online TIDE User Guide. Inbox: This button allows you to open the Inbox and access the student data files you exported in TIDE as well as any secure documents, if available. Manage Account: This drop-down list allows you to change your user role (if you have more than one) and set up your contact information. Logout: This button logs you out of TIDE and related AIR systems. 11

13 Accessing Global Features Regardless of where you are in TIDE, there are features that appear globally. This section explains how to change test administrations, search for students by student ID (SSID), and switch to other AIR systems. Changing Test Administration, Institution, or Role Depending on your permissions, you can switch to different test administrations, schools, districts, and user roles in TIDE. To change test administration or institution: 1. In the TIDE banner, select Change Role from the Manage Account drop-down menu. The Administration Details window appears. Change Role 2. Update the information as necessary. 3. Click Submit. A new home page appears that is associated with your selections. 12

14 Changing Your Account Information All users are able to view their account information in TIDE, but changes to account information must be made by the DTC, DA, or STC. If changes to DTC account information are required, the district must contact ADE at To view account information: 1. In the TIDE banner, from the Manage Account drop-down list, select My Contact. The My Contact Information page appears. My Contact Information Page 2. Report any inaccuracies to your DTC, DA, or STC so that your account information can be updated. Instructions for updating user accounts can be found in the Viewing and Editing User Details section. Switching Between AIR Systems Depending on your role, when you log in to TIDE you can also switch to other AIR systems. To switch to another AIR system: 1. In the banner at the top left of the page, hover over TIDE, and click one of the other system names. Switching Between AIR Systems 13

15 Finding Students by ID A Find Student by ID field ( ) appears in the upper-right corner of every page in TIDE. You can use this field to navigate to the View/Edit/Export Students page filtered to a specified student s record. To search for a student: 1. In the Find Student by ID field, enter a student s SSID. The SSID must be an exact match; TIDE does not search by partial SSID. 2. Click the icon. The Edit Student form for that student appears. Downloading and Installing Voice Packs The NeoSpeech Julie Voice Pack is a software application used on Windows computers for text-to-speech. You can download and install Julie from TIDE and install it on all Windows computers. (The voice pack is not compatible with OS X or Linux.) To download voice packs: 1. From the General Resources drop-down list in the banner, select Download Voice Pack. The Download Voice Pack page appears. 2. Click the voice pack you want to install. Your browser downloads the installation file onto your computer. If you have an option to run or save the file, save it. 3. Read the installation instructions available from the Download Voice Pack page and then proceed with installation. Note: About NeoSpeech Voice Pack License Files The licenses for the NeoSpeech Voice Packs expired on May 3, If your voice pack was installed prior to that and you have not yet renewed your license, you will need to renew your license before administering tests with the voice packs. Voice packs installed after May 3, 2017 have the new license and no further actions are needed. To renew your license, from the Voice Pack page click the required license link. Read the instructions for updating the license available from the Voice Pack page and proceed with updating your license. Downloading Files from the Inbox The Inbox lists all the files containing student information that you export from the View/Edit/Export Students page. When you choose to export student search results to the Inbox, a pop-up message appears to notify you that the export task has been added to the queue. When the export task is completed and the file is available in the Inbox, TIDE sends you an to inform you that your file is ready for download. 14

16 The files in the Inbox are listed in the order in which they were generated, uploaded, or archived. The file creation and file expiration dates appear, if applicable. The number of days remaining until a file expires is also displayed next to a file. By default, exported files are available for 30 days. You can access the Inbox from any page in TIDE to either download the file or archive the file for future reference. You can also delete the files you have exported, provided you have not archived them. To access files in the Inbox: 1. From the TIDE banner, select Inbox. The Inbox page appears. Inbox 2. Optional: Select the file view from the available tabs: o Dashboard: This is the default view and displays all the files except for the ones that you have archived. o Recent Files: Displays the files that have been recently created. o View Archives: Displays the files that you have archived. 3. Optional: To filter the files by keyword, enter a search term in the text box above the list of files and click the 4. Do one of the following: o To download a file, click Download; icon. TIDE displays only those files containing the entered file name. o To archive a file, click the o To delete a file, click the Note: About File Deletion icon; or icon. The icon is only displayed when you are viewing files from the Dashboard file view. Hence, archived files cannot be deleted. A non-admin user can delete files that he or she has exported, but cannot delete secure documents uploaded to the Inbox by admin users. Admin users can view and delete secure documents uploaded by other admin users. 15

17 Overview of Task Page Elements When you select a particular task from the dashboard or navigation toolbar, the corresponding task page appears (either for a user or student record). Although the specific fields and options on a task page vary from one task to another, some elements on the task page are used for multiple tasks. This section provides an overview of the pages and elements used when editing, uploading, and searching for records. Navigating Record Forms Certain tasks in TIDE require you to add or edit records via specialized record forms. This section explains how to navigate these forms. Sample Record Form Record forms are usually divided into multiple panels. Each panel contains a group of related settings and fields that you can edit. You can click the icon in the upper-left corner of a panel to collapse it, or click the icon in a collapsed panel to expand it. A floating Go to section toolbar appears on the left side of the record form. This toolbar includes a numbered button for each panel in the form. You can hover over a button to display the label of the associated panel and click the button to jump to that panel. Note: The number of panels and the content of those panels in a record form depend on the record type. 16

18 Uploading Records Some TIDE tasks require you to add a large number of records via a file upload. This section provides an overview of the basic steps for using and navigating the file upload pages. Sample File Upload Page When uploading a file to TIDE, you must first download a file template and fill it out in a spreadsheet application. The guidelines for a template depend on the record type. Guidelines for each record type are provided throughout the section Preparing for Testing. You can click the icon next to the Upload History panel on the Upload Students or Upload Users pages to view a log of the files that have previously been uploaded for the selected record type. For more information about how TIDE processes uploads, see Processing File Uploads in Appendix A. To upload a user file: 1. On the file upload page, click Download Templates and select the appropriate file type. 2. Open the file in a spreadsheet application, fill it out, and save it. 3. On the Upload Users page, click Browse and select the file you created in the previous step. 4. Click Next. The Upload Users-Preview page appears. Use the file preview on this page to verify you uploaded the correct file. File Upload Preview 5. Click Next. TIDE validates the file and displays any errors ( ) or warnings ( ) on the Upload Users-Validate page. 17

19 Validation Page Note: If a record contains an error, that record will not be included in the upload. If a record contains a warning, that record will be uploaded, but the field with the warning will be invalid. 6. Optional: Click the error and warning icons in the validation results to view the reason a field is invalid. 7. Optional: Click Download Validation Report in the upper-right corner to view a PDF file listing the validation results for the upload file. Note: If your file contains a large number of records, TIDE processes it offline and sends you a confirmation when complete. While TIDE is validating the file, do not press Cancel, as TIDE may have already started processing some of the records. 8. Do one of the following: o Click Continue with Upload. TIDE commits those records that do not have errors; or o Click Upload Revised File to upload a different file. Follow the prompts on the Upload Revised File window to submit, validate, and commit the file. o The Upload Users-Confirmation page appears, displaying a message that summarizes how many records were committed and excluded. Confirmation Page 9. Optional: To upload another file of the same record type, click Upload New File. 18

20 Searching for Records Many tasks in TIDE require you to retrieve a record or group of records (for example, locating a set of students to work with when performing the View/Edit/Export Students task). For such tasks, a search panel appears when you first access the task page. This section explains how to use this search panel and navigate search results. Search Panel To search for records: 1. In the search panel, enter search terms and select values from the available search parameters, as required. Note: The search parameters available in the search panel depend on the record type. Required search parameters are marked with an asterisk. 2. Optional: If the task page includes an Advanced Search panel, select values to further refine the search results: Advanced Search Panel o To include an additional search criterion in the search, select it using the drop-downs and click Add. o To delete an additional search criterion, select it and click Remove Selected. To delete all additional search criteria, click Remove All. 3. Click Search. The list of retrieved records appears below the search panel. 19

21 Search Results 4. Optional: If you wish to collapse the Advanced Search panel, click the icon in the upperleft corner of the panel. 5. Optional: To filter the retrieved records by keyword, enter a search term in the text box above the search results and click the the entered value. icon. TIDE displays only those records containing 6. Optional: To sort the search results by a given column, click its column header to search by ascending order. To sort the column in descending order, click the column header again. 7. Optional: If the table of retrieved records is too wide for your browser window, you can click the and icons at the sides of the table to scroll left and right, respectively. Performing Actions on Records After searching for records, you can perform actions on the retrieved records, such as printing or exporting them. The number and type of action buttons available depend on the record type. To perform actions on records: 1. Search for the required records by following the procedure in the section Searching for Records. 2. To select records for an action (such as printing or exporting), do one of the following: o Mark the checkbox next to each record you wish to select; or o To select all records, mark the checkbox in the header row. 20

22 Note: Performing actions on records retrieved on the View/Edit/Export Students page For printing or exporting student records from the View/Edit/Export Students page, it is not necessary to mark the checkbox in the header row to select all records. The options to print all retrieved records is available by default. By default, 50 records are displayed at a time. You can use the navigation arrows on the top or bottom of the list of retrieved records to navigate through the records. You can also enter a page number in the text box between the navigation arrows and press ENTER on the keyboard to directly jump to the specified page. When selecting records to print or export, you can select records from multiple pages. However, when deleting records, you can only delete students selected on the current page. 3. Click the required action button above the table of retrieved records and select the desired option: o : Prints the selected records or on the View/Edit/Export Students page, displays options for printing all or selected records. o o : Exports the selected records to a PDF, Excel, or CSV file or, on the View/Edit/Export Students page, displays options for exporting all or selected records. : Deletes the selected records. Note: About the action buttons When you scroll down in the table, these action buttons appear in a floating toolbar on the left side of the page. You can click the buttons in this toolbar to perform actions on the selected records. For the print and export action buttons, the total count of records are displayed next to each option available for the button. If an option is not available, it will be grayed out. For example, if 150 records have been retrieved, the count next to the option for printing all records will show 150. If you have not selected any records, the option for printing selected records will be grayed out and will show a count of 0 records. Student records cannot be deleted. 21

23 Section IV. Preparing for Testing This section provides instructions for performing the tasks in the Preparing for Testing category. These tasks should be performed before testing begins. This section covers the following topics: Managing TIDE Users Managing Student Information Generating Frequency-Distribution Reports Managing Rosters Working with Orders for Testing Materials Managing TIDE Users This section includes instructions for adding, editing, and uploading records for user accounts in TIDE. Understanding User Roles and Permissions Each user in TIDE has a role, such as a district-level user or a test administrator-level user. Each role has an associated list of permissions to access certain features within TIDE. Table 2 indicates which users can access specific features and tasks within each AIR system. The corresponding user guide for each system contains complete information about each feature. Table 2. Overview of User Roles and Permissions Task or Site DTC* DA* STC* SRV* ST* TA* Access to Test Information Distribution Engine (TIDE) Features and Tasks Managing Student Information Adding Students** Viewing and Editing Students** Adding or Editing Students through File Uploads Moving Students between Schools Printing On-Demand PreID Labels or Test Tickets Printing Students Test Settings Generating Frequency-Distribution Reports 22

24 Task or Site DTC* DA* STC* SRV* ST* TA* Managing TIDE Users Adding User Accounts Viewing and Editing User Details Adding, Editing, or Deleting Users through File Uploads Managing Rosters Adding New Rosters Modifying Existing Rosters Creating Rosters Through File Uploads Working with Orders for Testing Materials Requesting Additional Materials for Fall 2017 Viewing Order History Printing Test Tickets Printing Test Tickets from Student List Printing Test Tickets from Roster List Managing Improprieties Requests Creating Test Improprieties Creating Impropriety Requests through File Uploads Monitoring Test Progress Plan and Manage Testing Reviewing Test Completion Rates Global Features Downloading and Installing Voice Packs 23

25 Task or Site DTC* DA* STC* SRV* ST* TA* Access to Test Administration (TA) Sites Sample Test TA Interface TA Interface TA Certification Site Data Entry Interface Score Reports Access to Online Reporting System (ORS) Features and Tasks School Listing Teacher Listing Roster Listing Student Listing Individual Student Score Report *DTC District Test Coordinator; DA District Administrator; STC School Test Coordinator; SRV School Report Viewer; ST School Teacher; TA Test Administrator **Some roles have view-only access to this feature. Adding User Accounts This section explains how to add a new user account to TIDE. Note: When you add a user account, its role must be lower in the hierarchy than your role. Furthermore, you can add only those users that fall within your institution. For example, districtlevel users can create school-level accounts only for schools within their district. To add a user account: 1. From the Users task menu on the TIDE dashboard, select Add Users. The Add Users page appears. Add User Page 2. Select the role, district, and school associated with the new user. 24

26 3. Using Table 3 as a reference, enter the user s first name, last name, and address in the corresponding, mandatory fields. 4. Click Save. 5. In the affirmation dialog box, click Continue. TIDE adds the account and sends the new user an activation from AZ-DoNotReply@airast.org. Confirmation Screen 6. If the user already exists in a different district or school, TIDE alerts you that the user already exists in the system and asks you to confirm if they should be added. Click Yes to add user; click No to cancel. Duplicate User Screen 25

27 Viewing and Editing User Details You can view and modify detailed information about a user s TIDE account as long as the user is below your role in the hierarchy and is in your district or school. DTC account information can only be modified by ADE. If DTC information has changed, please contact ADE at azmerit@azed.gov. To view and edit user details: 1. From the Users task menu on the TIDE dashboard, select View/Edit/Export Users. The View/Edit/Export Users page appears. 2. Retrieve the user account you want to view or edit by following the procedure in the section Searching for Records. 3. In the list of retrieved users, click for the user whose account you want to view. The View/Edit User form appears. View/Edit User Form 4. If your user role allows it, modify the user s details as required. Use Table 3 as a reference. 5. Click Save. 6. In the affirmation dialog box, click Continue to return to the list of user accounts. 26

28 Table 3 describes the fields in the View/Edit User page. Table 3. Fields in the View/Edit User Page Field Role District School Address First Name Last Name Phone Description User s role. For an explanation of user roles, see Understanding User Roles and Permissions. District associated with the user. School associated with the user. address for logging in to TIDE. Note: the Address field is read only. To change a user s address, you must delete the user account with the old address and re-add the user with the new address. User s first name. User s last name. User s phone number. Deleting User Accounts You can delete a user s account as long as the user is at or below your role in the hierarchy and the user is in your district or school. To delete user accounts: 1. Retrieve the user accounts you want to delete by following the procedure in the section Searching for Records. 2. Do one of the following: o Mark the checkboxes for the users you want to delete; or o Mark the checkbox at the top of the table to delete all retrieved users. 3. Click, and in the affirmation dialog box click Yes. 27

29 Adding, Editing, or Deleting Users through File Uploads If you have many users to add, edit, or delete, it may be easier to perform those transactions through file uploads. This task requires familiarity with composing comma-separated value (CSV) files or working with Microsoft Excel. To upload user accounts: 1. From the Users task menu on the TIDE dashboard, select Upload Users. The Upload Users page appears. 2. Following the instructions in the section Uploading Records and using Table 4 as a reference, fill out the User template and upload it to TIDE. Table 4 provides the guidelines for filling out the user template that you can download from the Upload Users page. Table 4. Columns in the User Upload File Column Description Valid Values District ID* School ID* District associated with the user. School associated with the user. District Entity ID that exists in TIDE. Up to 6 numeric characters. School Entity ID that exists in TIDE. Up to 6 numeric characters. Must be associated with the district ID. Can be blank when adding district-level users. FirstName* User s first name. Up to 35 characters. LastName* User s last name. Up to 35 characters. * User s address. Any standard address. Up to 128 characters that are valid for an address. This is the user s username for logging in to TIDE. Phone User s phone number. Phone number in xxx-xxx-xxxx format. Role* Action* User s role. For an explanation of user roles, see Understanding User Roles and Permissions Indicates if this is an add, modify, or delete transaction. One of the following: DTC District Test Coordinator. DA District Administrator. STC School Test Coordinator. SRV School Report Viewer ST School Teacher. TA Test Administrator. One of the following: Add Add new user or edit existing user record. Delete Remove existing user record. *Required field. 28

30 Sample User Upload File Row 1 shows the column headers. Row 2 adds Lena Fernandez with the role of STC. Rows 3 and 4 update Thomas Walker s role from TA to ST (row 3 deletes the role of TA and row 4 adds the role of ST). To perform multiple actions on a user s role, all columns must be filled in for the file to be uploaded. Row 5 deletes Patricia Martin who has a role of ST. Row 6 adds John Palmer with the role of TA to school Row 7 adds John Palmer with the role of TA to school Managing Student Information This section describes how to and modify student records, and how those records affect testing and reporting. Adding Students This section explains how to add a new student record to TIDE. Note: When you add a student to a district and school, you must be associated with those entities. For example, district-level users can add students to any school within their district; school-level users can add students only to their school. 29

31 To add a student: 3. From the Students task menu on the TIDE dashboard, select Add Students. The Add Students form appears. For more information about using record forms, see the section Navigating Record Forms. Top portion of the Add Students Form 4. In the Student Demographics panel, enter the student s demographic information, using Table 5 as a reference. Table 5. Fields in the Student Demographics Panel Field District* School* SSID* Last Name* Description District in which student is enrolled. This field is pre-populated based on your login information. School in which the student is enrolled. Student s Statewide Student Identifier SSID (otherwise known as a SAIS ID) within the enrolled district. Student s last name. 30

32 Field First Name* Middle Initial Gender* Birth Date* Grade* SPED* EL* Not Enrolled * Required field Description Student s first name. Initial of student s middle name. Student s gender. Student s date of birth. Note: Must be entered as DD-MM-YYYY. Student s grade. Indicates if student does or does not have an IEP. Indicates if student is or is not an English language learner. Select the Not Enrolled only if the student is not currently enrolled at the school where the test is administered. This bubble is very rarely marked. Check with your District Test Coordinator before marking the Not Enrolled bubble. 5. In the Race and Ethnicity panel, select all applicable categories. 6. In the Test Eligibility panel, mark the checkbox of each EOC test for which the student should be eligible, if any. 7. In the Order Special Paper Version (for student w/iep or 504 Plan) panel, indicate if the student requires an accommodated paper-based version of the test. The student must have an IEP that requires the use of an accommodated paper form of the test. 8. NEW for : If an accommodated paper-based version of the test is indicated, you must read the certification statement and select the Yes radio button. Order Special Paper Version 9. NEW for : Tools and non-embedded accommodations are now grouped together into tool groups. There are four separate panels: Auditory Assistance Tools, Visual Assistance Tools, and Non-Embedded Accommodations. Enter the student s settings for each test, using Table 6 as a reference. Each panel displays a column for each of the student s tests so you can select different settings for each test, if necessary. 31

33 Test Settings for Computer-Based Testing 10. Click Save. When the student has been added successfully, you can add another student or click Cancel. Table 6 describes the fields in the tools and non-embedded accommodations panels on the Student form. Table 6. Fields in the Tools and Non-Embedded Accommodations Panels Tool Group Field Description Valid Values Auditory Assistance Tools American Sign Language Default setting is Do not show ASL videos. For Reading modify the ASL setting if the student has an IEP that requires the listening items to be read aloud. Do not show ASL Videos Show ASL Videos Auditory Assistance Tools Closed Captioning Default setting is Closed Captioning not Available. For Reading modify the Closed Captioning setting if the student has an IEP that requires closed captioning for listening items. Closed Captioning not Available Show Closed Captioning 32

34 Tool Group Field Description Valid Values Visual Assistance Tools Color Choices List of available color settings. One of the available color choices from the drop-down list. Visual Assistance Tools Mouse Pointer Default setting is standard mouse pointer. For each test, modify the mouse pointer settings as necessary. One of the available color and size choices from the drop-down list. Visual Assistance Tools Print Size Student s print-size accommodation for tests in each subject. 1X No magnification, 14 pt. 1.5X 1.5 magnification, 21 pt. 1.75X 1.75 magnification, 24.5 pt. 2X 2.5 magnification, 35 pt. 3X 3.0 magnification, 42 pt. Non-Embedded Accommodations Non-Embedded Accommodations Student s testing accommodations that are not embedded in a computer-based test. None Adult Transcription Assistive Technology Sign Test Content (Math/Writing) Sign Test Directions (Reading) Simplified Directions Translate Directions Translation Dictionary 33

35 Viewing and Editing Students You can view and edit detailed information about a student s record. To view and edit student details: 1. From the Students task menu on the TIDE dashboard, select View/Edit/Export Students. The View/Edit/Export Students page appears. 2. Retrieve the student record you want to view or edit by following the procedure in the section Searching for Records. 3. When you click Search, a message is displayed to indicate the number of records that matched your search criteria and provide options to view or export the records or modify your search parameters. The options available to you vary depending on how the action affects TIDE s performance. Search Screen 4. Do one of the following: o To view the retrieved student records on the page, click View Results. Continue to Step 6 to edit the student record; o To export the retrieved results to the Inbox, click Export to Inbox and select the file format (CSV or Plain Text) in which the data should be exported. When you select the format a message appears to notify you that the task has been queued and that you will receive an once the file is available. You can navigate away from the page and perform other tasks if required. After receiving the , you can download the exported file from the Inbox (see Downloading Files from the Inbox); or o To return to the View/Edit/Export Students page and modify your search criteria, click Modify Search and enter new search criteria. 5. Optional: To filter the list of retrieved students by keyword, enter a search term in the text box above the list of retrieved records and click the records that match the search term. 34 icon. TIDE displays all student

36 6. In the list of retrieved students, click the icon for the student whose account you want to view. The Edit Student form appears. This is the same form used to add student records. 7. If your user role allows it, modify the student s record as required. 8. Click Save. Caution: Test settings in the TA Interface Changing a test setting in TIDE after the test starts does not update the student s test setting if the same test setting is available in the TA Interface. In the case that a student has already started a test and needs a new setting, the student must log out, and then you must change the test setting in the TA Interface when the student logs back in. 9. In the affirmation dialog box, click Continue to return to the list of student records. Moving Students between Schools If you are a district-level user, you can also move students from one school to another on the View/Edit/Export Students page. To move students: 1. Retrieve the student account you want to view or edit by following the procedure in the section Searching for Records. 2. In the list of retrieved records, do one of the following: o Mark the checkboxes for the students you want to move; or o Mark the checkbox at the top of the table to move all retrieved students. 3. Do one of the following: o Click Move to Other School above the search results; or o Click the icon in the floating Actions toolbar. 4. A section appears for moving the students. From the District and/or School drop-down lists, select the district and/or school to which you want to move the student. 5. Click Yes to move the students. Click No to return to the search results page. After TIDE moves the student, a confirmation message appears. 35

37 Printing On-Demand PreID Labels A PreID label is a label that you affix to a student s test booklet. On-Demand PreID Label Districts and schools can print labels for students not provided in your test materials shipment from the test vendor for a given administration. To print labels requires the 5" 2" label stock provided in your test materials shipment. Only use the provided label sheets in the district s test material shipment. You can print on partially used label sheets. TIDE generates the labels as a PDF file that you download and print with your browser. To print On-Demand PreID Labels: 1. Retrieve the students for whom you want to print labels by following the procedure in the section Searching for Records. 2. Click the column headings to sort the retrieved students in the order you want the labels printed. 3. Do one of the following: o Mark the checkboxes for the students you want to print; or o Mark the checkbox at the top of the table to print labels for all retrieved students. 4. Load the printer with the blank label sheets that were provided in the district s material order shipment. 5. Click the icon and then select PreID Labels. A model appears for selecting the start position for printing on the first page. 6. Verify PreID Labels is selected in the Print Options section. 36

38 7. Click the start position you require. Layout Model for PreID Labels The start position applies only to the first page of labels. For all subsequent pages, the printing starts in position 1, the upper-left corner. 8. Click Print. Your browser downloads the generated PDF. Printing Students Test Settings A student's test settings include the various accommodations and tools available during a test. You can generate a report of test settings from the list of retrieved students. To print students test settings: 1. Retrieve the student records you want to print by following the procedure in the section Searching for Records. 2. Click the column headings to sort the retrieved students in the order you want the records printed. 3. Do one of the following: o Mark the checkboxes for the students you want to print; or o Mark the checkbox at the top of the table to print labels for all retrieved students. 4. Click the icon and then select Student Settings and Tools. The Students Test Settings and Tools report appears. 5. Verify Student Settings and Tools is selected in the Print Options section. 37

39 Layout Model for Student Test Settings and Tools 6. Click Print. Your browser downloads the generated PDF. Adding or Editing Students through File Uploads If you have many students to add or edit, it may be easier to perform those transactions through file uploads. This task requires familiarity with composing comma-separated value (CSV) files or working with Microsoft Excel. To upload student records: 1. From the Students task menu on the TIDE dashboard, select Upload Students. The Upload Students page appears. 2. Following the instructions in the section Uploading Records and using Table 7 as a reference, fill out the Student template and upload it to TIDE. Table 7 provides the guidelines for filling out the Student template that you can download from the Upload Students page. Table 7. Columns in the Student Upload File Field Name Description Valid Values DistrictID* DistrictName* State-issued entity ID for the district responsible for specific educational services or instruction of the student. Name of district corresponding to the DistrictID. District ID that exists in TIDE. Up to 6 numeric characters. Up to 75 characters, including alpha, numeric, or special characters.** 38

40 Field Name Description Valid Values SchoolID* SchoolName State-issued entity ID for the school responsible for specific education services and/or instruction of the student. Name of school corresponding to the SchoolID. School ID that exists in TIDE. Up to 6 alphanumeric characters or underscore. Must be associated with the district ID. Up to 75 characters, including alpha, numeric, or special characters.** StudentLastName* Student s last name. Up to 75 alphabetic and special characters.*** StudentFirstName* Student s first name. Up to 75 alphabetic and special characters.*** StudentMiddleName Student s middle name. Up to 75 alphabetic and special characters.*** Birthdate (DD-MM-YYYY)* SAISID* Day on which student was born. Format MUST be day and then month and year. State-assigned student identifier (SSID) which is unique within the district. Date in format DD-MM-YYYY. Add leading zero for singledigit numbers. Up to nine digits. Grade* Student s enrolled grade when assessed. Two-digit grade in the range Add leading zero for single-digit numbers. Gender* Student s gender. One of the following: M Male F Female HispanicOrLatino Ethnicity* AmericanIndianOr AlaskaNative* Asian* Indicates student traces origin or descent to Mexico, Puerto Rico, Cuba, Central and South America, and other Spanish cultures, regardless of race. Indicates student has origins in any of the original peoples of North and South America (including Central America), and who maintains cultural identification through tribal affiliation or community attachment. Indicates student has origins in any of the original peoples of the Far East, Southeast Asia, or the Indian Subcontinent. This area includes, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam. One of the following: Y Yes N No One of the following: Y Yes N No One of the following: Y Yes N No 39

41 Field Name Description Valid Values BlackOrAfrican American* White* NativeHawaiianOr OtherPacificIslander* SPED* ELL* Economic DisadvantageStatus MigrantStatus Indicates student has origins in any of the black racial groups of Africa. Indicates student has origins in any of the original peoples of Europe, Middle East, or North Africa. Indicates student has origins in any of the original peoples of Hawaii, Guam, Samoa, or other Pacific Islands. Indicates student has intellectual disability; hearing impairment, including deafness; speech or language impairment; visual impairment, including blindness; serious emotional disturbance (hereafter referred to as emotional disturbance); orthopedic impairment; autism; traumatic brain injury; developmental delay; other health impairment; specific learning disability; deaf-blindness; or multiple disabilities and who, by reason thereof, receive special education and related services under the Individuals with Disabilities Education Act (IDEA) according to an Individualized Education Program (IEP), Individual Family Service Plan (IFSP), or service plan. Indicates student has a language other than English spoken in the home and qualifies for English language services because the student did not test Proficient on the state language proficiency assessment. Indicates student met the state criteria for classification as having an economic disadvantage. Indicates student is, or whose parents or spouses are, migratory agricultural workers, including migratory dairy workers, or migratory fishers, and who, in the preceding 36 months, in order to obtain, or accompany such parents or spouses, in order to obtain, temporary or seasonal employment and have moved from one district to another. One of the following: Y Yes N No One of the following: Y Yes N No One of the following: Y Yes N No One of the following: Y Yes N No One of the following: Y Yes N No One of the following: Y Yes N No Blank One of the following: Y Yes N No Blank 40

42 Field Name Description Valid Values EOCAlgebra I EOCGeometry EOCAlgebra II EOCELA 9 EOCELA 10 EOCELA 11 Indicates student is currently enrolled in a course that teaches the AZCCR Mathematics Algebra I Standard. Indicates student is currently enrolled in a course that teaches the AZCCR Mathematics Geometry Standard. Indicates student is currently enrolled in a course that teaches the AZCCR Mathematics Algebra II Standard. Indicates student is currently enrolled in the first year of high school English course that is credit-bearing for high school graduation. Indicates student is currently enrolled in the second year of high school English course that is credit-bearing for high school graduation. Indicates student is currently enrolled in the third year of high school English course that is credit-bearing for high school graduation. One of the following: Y Yes N No Blank One of the following: Y Yes N No Blank One of the following: Y Yes N No Blank One of the following: Y Yes N No Blank One of the following: Y Yes N No Blank One of the following: Y Yes N No Blank * Required field ** Special characters include - '. ) : (& # / +, or space *** Special characters include space, comma, hyphen, apostrophe, and Hawaiian characters. Generating Frequency-Distribution Reports A frequency-distribution report (FDR) shows the number of occurrences of a particular category, such as the number of male and female students. You can generate FDRs for the students in your district or school by a variety of demographics and accommodations. 41

43 To generate frequency-distribution reports: 1. From the Students task menu on the TIDE dashboard, select Frequency Distribution Report. The Frequency Distribution Report page appears. Fields in the Frequency Distribution Report Page 2. In the View Student FD Report panel, select the report filters: a) From the District drop-down list (if available), select a district. b) From the School drop-down list (if available), select a school. District-level users can retain the default for all schools within the district. c) Optional: Select a specific grade or retain the default for all grades. 3. Optional: In the Search FD panel, mark checkboxes to filter the report for additional demographics and accommodations. 4. Click Generate Report. TIDE displays the selected FDRs in grid format. Frequency Distribution Reports by Grade 42

44 5. Do one of the following: o To display the FDRs in tabular format, click Grid; o To display the FDRs in graphical format, click Graph; o To display the FDRs in both tabular and graphical format, click Grid & Graph; or o To download a PDF file of the FDRs, click the icon. Managing Rosters Rosters are groups of students associated with a teacher in a particular school. Rosters typically represent entire classrooms in lower grades, or individual classroom periods in upper grades. Rosters can also represent special courses offered to groups of students. The rosters you create in TIDE are available in the Online Reporting System (ORS). ORS can aggregate test scores at these roster levels. You can also use rosters to print test tickets containing students login information to start taking a test. This section provides instructions for adding rosters, modifying rosters, and managing rosters via file uploads. Adding New Rosters This section explains how to add a new roster to TIDE. You can only create rosters from students associated with your school or district. To add a roster: 1. From the Rosters task menu on the TIDE dashboard, select Add Roster. The Add Roster form appears. For more information about using record forms, see the section Navigating Record Forms. Add Roster Form 43

45 2. In the Search for Students to Add to the Roster panel, search for students by following the procedure in the section Searching for Records. 3. In the Test Settings and Tools Filters sub-panel you may choose to add filters for students who use specific test settings and tools. To add filters do the following: a) In the Search Fields drop-down list, select a test setting or tool, b) For each test, select the value for the test setting or tool and then click Add, and c) Repeat these steps to add additional filters. 4. In the Add Students to the Roster panel, do the following: a) In the Roster Name field, enter the roster name, b) From the Teacher Name drop-down list, select a teacher, and c) To add students, from the Available Students list do one of the following: To move one student to the roster, click the icon for that student; To move all the students in the Available Students list to the roster, click Add All; or To move selected students to the roster, mark the checkboxes for the students you want to add, then click Add Selected. Add/Remove Students to Roster Panel 44

46 d) To remove students from the Students in the Roster list, do one of the following: To remove one student from the roster, click the icon for the student; To remove all the students from the roster, click Remove All; or To remove selected students from the roster, mark the checkboxes for the students you want to remove, then click Remove Selected. 5. Click Save, and in the confirmation dialog box click Continue. Modifying Existing Rosters You can modify a roster by changing its name, associated teacher, or by adding or removing students. To modify a roster: 1. From the Rosters task menu on the TIDE dashboard, select View/Edit Rosters. The View/Edit Rosters page appears. 2. Retrieve the roster record you want to view or edit by selecting the School and Year from the drop-down menus, then click Search. 3. In the list of retrieved rosters, click the icon for the roster whose details you want to view. The View/Edit Roster form appears. This form is the same form used to add rosters. 4. Optional: In the Search for Students to Add to the Roster panel, search for students by following the procedure in the section Searching for Records. 5. In the Add Students to the Roster panel, do the following as necessary: o In the Roster Name field, modify the roster name. o From the Teacher Name drop-down list, select a different teacher. 6. To add students, from the Available Students list, do one of the following: o To move one student to the roster, click the icon for that student; o To move all the students in the Available Students list to the roster, click Add All; or o To move selected students to the roster, mark the checkboxes for the students you want to add, then click Add Selected. 7. To remove students from the Selected Students list, do one of the following: o To remove one student from the roster, click the icon for the student; 45

47 o To remove all the students from the roster, click Remove All; or o To remove selected students from the roster, mark the checkboxes for the students you want to remove, and then click Remove Selected. 8. Click Save, and in the affirmation dialog box click Continue. Printing Students Associated with a Roster You can print a list of students in a roster. To print students in rosters: 1. Retrieve the rosters to print by following the procedure in the section Searching for Records. 2. Do one of the following: o Mark the checkboxes for the rosters you want to print; or o Mark the checkbox at the top of the table to print all retrieved rosters. 3. Click the icon, and then select Roster. 4. Under Print Options, verify Roster is selected. The Roster Student List report appears. 5. Click Print. Your browser downloads the generated PDF. Printing Test Tickets for Students in a Roster As a roster of students prepares to start a test, you can print all the associated test tickets. To print test tickets for students in a roster: 1. Retrieve the rosters for which you want to print test tickets by following the procedure in the section Searching for Records. 2. Do one of the following: o Mark the checkboxes for the rosters you want to print; or o Mark the checkbox at the top of the table to print all retrieved rosters. 3. Click the icon, and then select Test Tickets. 46

48 4. Under Print Options, verify Test Tickets is selected. A layout model appears. Test Ticket Layout 5. Select the required layout. 6. Click Print. Your browser downloads the generated PDF. Printing Test Settings for Students in a Roster As a roster of students prepares to start a test, you can print the test settings associated with each student. To print test settings for students in a roster: 1. Retrieve the rosters for which you want to print test settings by following the procedure in the section Searching for Records. 2. Do one of the following: o Mark the checkboxes for the rosters you want to print; or o Mark the checkbox at the top of the table to print all retrieved rosters. 3. Click the icon, and then select Student Settings and Tools. 4. Under Print Options, verify Student Settings and Tools is selected. The Student Test Settings and Tools report appears. 5. Click Print. Your browser downloads the generated PDF. 47

49 Deleting Rosters You can delete rosters created in TIDE or the Online Reporting System (ORS). To delete rosters: 1. Retrieve the rosters you want to delete by following the procedure in the section Searching for Records. 2. Do one of the following: o Mark the checkboxes for the rosters you want to delete; or o Mark the checkbox at the top of the table to delete all retrieved rosters. 3. Click the icon, and in the confirmation dialog box click Yes. Creating Rosters Through File Uploads If you have many rosters to create, it may be easier to perform those transactions through file uploads. This task requires familiarity with composing comma-separated value (CSV) files or working with Microsoft Excel. To upload rosters: 1. From the Rosters task menu on the TIDE dashboard, select Upload Rosters. The Upload Roster page appears. 2. Following the instructions in the section Uploading Records and using Table 8 as a reference, fill out the Roster template and upload it to TIDE. Table 8 provides the guidelines for filling out the Roster template that you can download from the Upload Roster page. Table 8. Columns in the Rosters Upload File Column Name Description Valid Values District ID* School ID User ID* District associated with the roster. School associated with the roster. address of the teacher associated with the roster. District ID that exists in TIDE. Up to 6 digits. School ID that exists in TIDE. Up to 6 digits. Must be associated with the district ID. Can be blank when adding district-level rosters. address of a teacher existing in ORS. Roster Name* Name of the roster. Up to 255 characters. SSID* *Required field. Student s unique identifier within the district. Up to 9 digits. 48

50 Sample Roster Upload File Row 1 shows the column headers. Row 2 adds the roster American History (if it doesn t already exist in school 9999), associates the teacher whose address is me@ .com with the roster, and adds the student ID to the roster American History. Row 3 row adds the student ID to the roster American History. Working with Orders for Testing Materials Districts with schools administering computer-based tests will receive only Test Coordinator Manuals, Test Administration Directions, and Special Paper Version test kits (if ordered). Districts with schools that are administering paper-based tests will receive Test Coordinator Manuals, Test Administration Directions, student Pre-ID labels, Special Paper Version test kits (if ordered), and test booklets. This section describes the ordering of materials, tracking of orders, receiving test materials, and ordering additional test materials, if needed. Understanding the Materials Order For the Spring 2018 AzMERIT administration, TIDE will compute the quantities of materials based on the number of eligible students registered in TIDE. You will be able to view what materials were ordered for you in TIDE beginning on February 14, See section Reviewing Initial Orders for Spring 2018 for an explanation about working with initial orders. For the AzMERIT administrations in Fall 2017 and Summer 2018 there will be no initial orders shipped to districts. If any student participating in fall or summer administrations requires a Special Paper Version of the test due to an accommodation included in their IEP, the DTC must order those materials using Additional Orders. All orders for Special Paper Versions must be approved by ADE. The Additional Order Window is listed in the District Test Coordinator Checklist. During this time you can place additional orders for materials as described in the section Requesting Additional Materials for Spring All orders placed in Additional Order Window must be approved by ADE. 49

51 Verifying Contact Information for Spring 2018 NEW for Spring 2018: District Test Coordinators will review and verify contact and shipping information outside of the Paper Ordering task in TIDE. To verify contact information: 1. Click the Shipping Contact Info task menu on the TIDE dashboard, select Shipping Contact Info. TIDE Dashboard 2. Select District from the Search Shipping Information dropdown. 3. The Shipping Contact Info form appears. 4. If your contact or shipping information is incorrect, do not click the Save button. Contact ADE at to have your contact information corrected. 5. If your contact and shipping information are correct, click the Save button. Shipping Contact Info 50

52 Reviewing Initial Orders for Spring 2018 To review initial orders (beginning on February 14): 1. Click the Paper Ordering task menu on the TIDE Dashboard, select Initial Orders. 2. The Search for Orders page is displayed. Search for Orders page 3. Select either District or School and then click the Search button. 4. View the list of materials that your district (or school within your district) can expect to receive in the initial order shipment. The material quantities shown are based on student enrollment and cannot be edited. o The Quantity Approved column shows the number of materials needed based on student enrollment. o The Quantity You Will Receive column shows the actual number of materials being shipped after rounding up to class pack size. o The Quantity Pending Approval column is set to 0 during the initial order window. o The Additional Quantity column cannot be edited. Additional quantities must be ordered during the additional order window. Initial Orders Table 51

53 Requesting Additional Materials for Spring 2018 To request additional materials: 1. From the Paper Ordering task menu on the TIDE dashboard, select Additional Orders. Additional Orders Page 2. Click Search. A list of materials available for ordering appears. List of Available Materials for Additional Orders 3. Enter the number of materials needed for each product in the Additional Quantity column. Place one additional order for the entire district. Any additional quantity you order will require approval by ADE. 4. Click Save Orders. A text box appears allowing you to enter additional comments. Click Submit to submit your order. Click Cancel to return to the Additional Orders panel. 5. After the order has been reviewed, it will either be approved or rejected. Please check back within 24 hours after placing an additional order to check the status of the order. The Arizona Department of Education will provide comments in the Comments panel. If your order has been rejected, the Comments panel will provide information on why the order was rejected. Table 9 describes the columns in the Additional Orders page. Table 9. Columns in the Additional Orders Page Status Material Description Description Description of the materials included in the order. 52

54 Status Quantity You Will Receive Quantity Approved Quantity Pending Approval Additional Quantity Description Cumulative quantity you will receive. This number always increases after each transmission. This number is rounded up to the multiple in a pack or box. Latest quantity approved. Resets to zero after transmission to the shipping vendor. Latest quantity sent for approval. Resets to zero after approved or disapproved. Amount to order. This amount is in addition to what is already approved or sent to the shipping vendor. Resets to zero after approved or disapproved. Viewing Order History District Test Coordinators can review the order history of testing materials for your school or district. To review order history: 1. From the Paper Ordering task menu on the TIDE dashboard, select View Order History. The Order History page appears. Fields in the Order History Page 2. To view the order details, click the order number in the Order Number column. The Order Details form appears. 3. To view the order s tracking report, click the icon. 4. To view the order s packing lists, manifests, and security checklists, click the icon. Table 10 describes the columns in the order details form. Table 10. Columns in the Order Details Form Column Order Number Order Type Description Purchase order number. Type of order: initial or additional. 53

55 Column Submitted By Order Status Submitted Date Description User who generated the order. Order s current status. Date order was generated. Table 11 describes the columns in the order history details report. Table 11. Columns in the Order History Details Report Column Material Description Expected Shipment Quantity Approved Quantity Awaiting Approval Quantity Approval Status Description Description of the materials included in the order. Quantity to be shipped from the vendor. Quantity of the material that is approved. This includes the original quantity plus any additional quantities you ordered. Additional quantities you ordered that are pending approval. Approval status of additional quantities you ordered. 54

56 Section V. Administering Tests This section provides instructions for performing the tasks in the Administering Tests category. These tasks are typically performed immediately before or while testing is underway. This section covers the following topics: Printing Test Tickets Managing Test Improprieties Monitoring Test Progress Printing Test Tickets Printing Test Tickets from Student List This section explains how to print Test Tickets from a list of students. The Test Ticket can be printed out to assist students with logging into TDS for computer-based testing. The Test Ticket contains the student s login information: their first name and student ID. Sample Test Ticket TIDE generates the test tickets as PDF files that you download with your browser. To print test ticket labels: 1. From the Print Test Tickets and On-Demand PreID Labels task menu on the TIDE dashboard, select Print from Student List. The Print Test Tickets from Student List page appears. 2. Retrieve the students for whom you want to print test tickets by following the procedure in the section Searching for Records. 3. Click the column headings to sort the retrieved students in the order you want the test tickets printed. 55

57 4. Do one of the following: o o Mark the checkboxes for the students you want to print; or Mark the checkbox at the top of the table to print tickets for all retrieved students. 5. Click the icon and then select Test Tickets. A layout model appears for selecting the printed layout. 6. Verify Test Tickets is selected in the Print Options section. Layout Model for Test Tickets 7. Click the layout you require, and then click Print. Your browser downloads the generated PDF. Printing Test Tickets from Roster List You can print test tickets for all the students in a roster. To print test tickets from rosters: 1. From the Print Test Tickets and On-Demand PreID Labels task menu on the TIDE dashboard, select Print from Roster List. The View/Edit Rosters page appears. 2. Retrieve the rosters for which you want to print test tickets by following the procedure in the section Searching for Records. 3. Click the column headings to sort the retrieved rosters in the order you want the test tickets printed. 4. Do one of the following: o Mark the checkboxes for the rosters you want to print; or 56

58 o Mark the checkbox at the top of the table to print tickets for all retrieved rosters. 5. Click the icon and then select Test Tickets. A layout model appears for selecting the printed layout. 6. Verify Test Tickets is selected in the Print Options section. 7. Click the layout you require, and then click Print. Your browser downloads the generated PDF. Managing Test Improprieties During computer-based testing (CBT) a student may need their test re-opened or invalidated due to a hardware malfunction or a testing impropriety. This section describes the possible test improprieties: the types of improprieties and the statuses of improprieties and how you view, create, and monitor test impropriety requests. All requests for test improprieties will be reviewed by ADE. ADE will view and provide feedback on a test impropriety within one business day of the request. If ADE approves the request, the test impropriety request will be processed. If ADE does not approve the request, the test impropriety request will be rejected. When rejecting the request, ADE may ask that you re-submit the request using a different type of impropriety. Any rejected requests will have a reason why it was rejected. For paper-based testing schools (PBT), a testing incident will need to be submitted to AzMERIT@azed.gov. The Testing Incident Form can be found on the AzMERIT Portal (azmeritportal.org). 57

59 Table 12 provides descriptions of each impropriety request type. Table 12. Types of Impropriety Requests Type Invalidate a test Reset a test Re-open a test Restore a test that was reset Description Eliminates the test opportunity, and the student has no further opportunities to test on the invalidated test. Examples: Student took a test for which they were not eligible to test. After correcting the student s grade level or course eligibility in TIDE, the student would be able to test at the appropriate grade level or EOC test. Available only if Student Test Status is: Approved, Completed, Denied, Expired, Paused, Reported, Scored, Submitted Resetting a test will remove any student responses. Test impropriety must be reported to District Test Coordinator on the same day student started testing. Examples: Test Administrator approves the student for the incorrect test session, a student is approved for testing but does not actually start the test, or the student did not have appropriate accommodations selected. Available only if Student Test Status is: Approved, Completed, Denied, Expired, Paused, Pending, Processing, Reported, Review, Scored, Started, Submitted, Suspended, Invalidated Re-opening a test will not remove all student responses. Test impropriety must be reported to District Test Coordinator on the same day student started testing. Examples: The student did not complete a test session and accidently submitted test instead of pausing the session. Available only if Student Test Status is: Completed, Expired, Reported, Scored, Submitted, Invalidated Restore student responses. Must have ADE approval prior to submitting test impropriety. Examples: A previous request had been submitted and approved for a student s test to be reset; on further investigation with the Test Administrator this student should have completed the original test. Available only if Student Test Status is: Approved, Completed, Denied, Expired, Paused, Pending, Processing, Reported, Review, Scored, Started, Submitted, Suspended, Invalidated Warning: Timing of resets and reverts Submit reset and re-opens at least one day prior to the end of a test window so that students can complete their test opportunity or data entry can be completed for paper-based tests. 58

60 An impropriety request s status can change throughout its life cycle. Table 13 lists the available statuses. Table 13. Statuses of Impropriety Requests Impropriety Request Status Error Occurred Pending Approval Processed Rejected Rejected by System Requires Resubmission Retracted Submitted for Processing Resolved Description of Status An error occurred while the impropriety request was being processed. Impropriety request is pending approval. Impropriety request was successfully processed and the test opportunity has been updated. Another user rejected the impropriety request. Test Delivery System was unable to process the impropriety request, most likely due to a mismatch between the test status and the type of impropriety request. See Table 16. Impropriety request must be resubmitted. Originator retracted the impropriety request. Impropriety request submitted to Test Delivery System for processing. Impropriety was resolved. Table 14 lists the valid combinations of impropriety requests and test statuses. Table 14. Available Impropriety Requests by Test Result Status Test Result Status Invalidation Reset Re-open Restore Approved Completed Denied Expired Paused Pending Processing Reported Review 59

61 Test Result Status Invalidation Reset Re-open Restore Scored Started Submitted Suspended Invalidated Creating Test Improprieties Only District Test Coordinators (DTC) can create a test impropriety for any test given in their district. To create a Test Impropriety, you will need to do so by using the student s SSID, the Session ID, or the Results ID. The Results ID for a specific student/test can be found in a Plan and Manage Testing Report. Follow the instructions in the section Plan and Manage Testing. To create invalidation requests: 1. Retrieve the result for which you want to create a test impropriety by doing the following: a) From the Test Improprieties task menu on the TIDE dashboard, select Create Requests. The Create Requests page appears. Selection Fields in the Create Requests Page b) Select a request type, c) Select search criteria from the Search Student By drop-down, d) Enter the search value in the box, then click Search, 60

62 e) Click Search. TIDE displays the found results at the bottom of the Create Requests page, f) Mark the checkbox for each result for which you want to create a test impropriety, and then click Create. g) Enter a reason for the request in the window that pops up. h) Click Submit. TIDE displays a confirmation message. Viewing Impropriety Requests To retract impropriety requests: 1. From the Test Improprieties task menu on the TIDE dashboard, select View Requests. The View Requests page appears. Selection Fields in the View/Edit/Export Impropriety Requests Page 2. Retrieve the impropriety requests you want to view by following the procedure in the section Searching for Records. Retrieved Impropriety Requests 3. Optional: Review any comments left by ADE regarding the impropriety request by clicking the icon in the Request Status column. 61

63 Creating Impropriety Requests through File Uploads If you have many impropriety requests to create, it may be easier to perform those transactions through file uploads. This task requires familiarity with composing comma-separated value (CSV) files or working with Microsoft Excel. To upload invalidation requests: 1. From the Test Improprieties task menu on the TIDE dashboard, select Upload Requests. The Upload Requests page appears. 2. Following the instructions in the section Uploading Records and using Table 15 as a reference, fill out the Impropriety Request template and upload it to TIDE. Table 15 provides the guidelines for filling out the Impropriety Request template that you can download from the Upload Requests page. Table 15. Columns in the Impropriety Requests Upload File Field Name Description Valid Values REASON* Reason for creating impropriety. Up to 1,000 alphanumeric characters. SEARCHTYPE* Field to search. One of the following: Result ID Retrieves test result matching the provided result ID. Session ID Retrieves test results matching the provided session ID. SSID Retrieves test results matching the provided SSID. SEARCHVALUE* Search value corresponding to the search type. Up to 12 characters. The value must exist in TDS or TIDE. For example, specifying a result ID of requires that this result ID exist in TDS. TYPE* Type of impropriety. One of the following: *Required field. Invalidate a Test Eliminates the test opportunity, and the student has no further opportunities for the test. You can submit these improprieties until the end of the test window. Reset a Test Allows the student to reset a test, or allows the data entry operator to restart data entry. You can submit these improprieties until the end of the test window. Re-open a test Re-opens a test whose window expired and the student never took the test. Restore a test that was reset Allows the student to return to the original test opportunity before the test was reset. You can submit these improprieties until the end of the test window. 62

64 Sample Invalidation Requests Upload File Monitoring Test Progress The tasks available in the Monitoring Test Progress task menu allow you to generate various reports that provide information about a test administration's progress. The following reports are available in TIDE: Plan and Manage Testing Report: Details a student s test opportunities and the status of those test opportunities. Test Completion Rates Report: Summarizes the number and percentage of students who have started or completed a test. Plan and Manage Testing TIDE includes a Plan and Manage Testing report that details all of a student s test opportunities and the status of those test opportunities. Because the report lists testing opportunities, a student can appear more than once on the report. To generate a Plan and Manage Testing report: 1. From the Monitoring Test Progress task menu on the TIDE dashboard, select Plan and Manage Testing. The Plan and Manage Testing page appears. 63

65 Plan and Manage Testing Page 2. In the Step 1: Choose What panel, select the parameters for which tests to include in your report: a) From the Test drop-down list, select a test category. b) From the Administration drop-down list, select an administration. c) Optional Fields: From the Test Name drop-down list, select the test for which you want to generate the report. From the Enrolled Grade drop-down list, select a grade. From the Filter By drop-down list, select either Ethnicity or Gender to filter the report. If you selected Ethnicity or Gender, a Values drop-down list is displayed. Select the required filter criteria from the available options. 64

66 3. In the Step 2: Choose Who panel, select the parameters for whose information to include in your report: a) From the District drop-down list, select a district if applicable. b) From the School drop-down list, select a school if applicable. c) Optional: If a school was selected, choose a teacher from the Teacher drop-down list. Note: About the Teacher Drop-down List The Teacher drop-down list includes all school-level users, such as teachers and test administrators associated with the selected school. When you select a person from the Teacher drop-down list, TIDE performs a check to see if the person is associated with any rosters. If no rosters exist for the selected person, no data is displayed when you generate the report. If the selected person has an associated roster, the Plan and Manage Testing reports show the test attempts of the students included in the roster. If you do not make a selection from the Teacher drop-down list and use the default value All to generate the report, you will see all the tests taken in that school, irrespective of roster associations. It is important to note that the TA Name displayed on the Plan and Manage Testing report does not imply the name of the teacher. The TA is the person who conducts the test. This can be the same as the teacher or it can be a different person. 4. In the Step 3: Get Specific panel, select the radio button for one of the options and then set the parameters for that option. The following options are available (parameters for each option are listed in {brackets}): o o o Students who {have/have not} {completed/started} the {1st} opportunity in the selected administration. Students on their {1st} opportunity in the selected administration, and have a status of {student test status}. Students whose most recent {Session ID/TA Name} was {Optional Session ID} between {start date} and {end date}. 5. Do one of the following: o To view the report on the page, click Generate Report; or o To open the report in Microsoft Excel, click Export Report. 65

67 Table 16 provides descriptions of the columns in this report. Plan and Manage Testing Report Table 16. Columns in the Plan and Manage Testing Report Attribute Name SSID Enrolled Grade Test TA Name Session ID Status Results ID Date Started Date Completed Restarts Last Activity Description Student s legal name (Last Name, First Name). Student s Statewide Student Identifier number (SAIS ID). The grade in which a student is enrolled. Test name for this student record. The test administrator who created the session in which the student is currently testing (or in which the student completed the test). The Session ID to which the test is linked. The status for that specific opportunity. The unique identifier linked to the student s results for that specific opportunity. The date when the first test item was presented to the student for that opportunity. The date when the student submitted the test for scoring. The total number of times a student has resumed an opportunity (e.g., if a test has been paused three times and the student has resumed the opportunity after each pause, this column will show three restarts). The date of the last activity for that opportunity or record. A completed test can still have activity as it goes through the QA and reporting process. 66

68 Reviewing Test Completion Rates The Test Completion Rate report summarizes the number and percentage of students who have started or completed a test. To review test completion rates: 1. From the Monitoring Test Progress task menu on the TIDE dashboard, select Test Completion Rates. The Test Completion Rates page appears. 2. In the Report Criteria panel, select the parameters for which tests to include in your report. Test Completion Rates Search Fields 3. To open the report in Microsoft Excel, click Export Report. Table 17 lists the columns in this report. Table 17. Columns in the Test Completion Rates Report Column Date Test Name Opportunity Total Student Total Student Started Total Student Completed Percent Started Description Date and time that the file was generated. Grade, test, and subject that are being reported. Test opportunity number that is being reported. Number of students with an active relationship to the school in TIDE. Number of students who have started the test. Number of students who have finished the test and submitted it for scoring. Percentage of students who have started the test out of the total number of students with an active relation to the school in TIDE. 67

69 Column Percent Completed Description Percentage of students who have completed the test out of the total number of students with an active relation to the school in TIDE. Table 18 describes each status that a test opportunity can have. Table 18. Computer-Based Test Status Descriptions Status Approved Completed Denied Expired Invalidated Paused Pending Reported Review Started Submitted Suspended Definitions The TA has approved the student for the session, but the student has not yet started or resumed the test. The student has submitted the test for scoring. No additional action can be taken by the student. The TA denied the student entry into the session. If the student attempts to enter the session again, this status will change to Pending until the TA approves or denies the student. The student s test has not been completed and cannot be resumed because the test has expired. The test result has been invalidated. The student s test is currently paused (as a result of one of the following): The student paused his or her test by clicking the Pause button. The student idled for too long (more than 20 minutes) and the test was automatically paused. The test administrator stopped the session the student was testing in. The test administrator paused the individual student s test. The student s browser or computer shut down or crashed. The student is awaiting TA approval for a new test opportunity. The student s score for the completed test in TDS has passed the quality assurance review and has been submitted to the ORS. Some items must be hand scored before they appear in ORS. The student has answered all test items and is currently reviewing his or her answers before submitting the test. (A test with a review status is not considered complete.) The student has started the test and is actively testing. The test has been submitted for quality assurance review and scoring before it is sent to the ORS. Note: All tests go through an internal scoring process during quality assurance review. The student is awaiting TA approval to resume testing. 68

70 Appendix A. Processing File Uploads This appendix describes how TIDE processes file uploads. How TIDE Processes Large Files If your file contains a large number of records, TIDE displays the validation results for a portion of those records, and then completes the processing offline. As part of the processing, TIDE displays a page with your name and default address, and prompts you to provide a phone number and optional alternate . TIDE sends you an when it completes the validation, and a second after it commits the records to its databases. For example, if your users upload file contains 1,000 records or more: 1. TIDE displays the validation results for the first 200 records. 2. If you commit the file: o TIDE validates the remaining records offline, and sends a validation report via . o TIDE then commits the error-free records, and sends a report listing all errors and warnings via . Upload Processing Flow TIDE reads number of records No Number of records exceeds online threshold? Yes TIDE displays validation results in browser TIDE displays validation results of first x records in browser, sends validation of all records in Validation below error thresholds? No Yes Reject file No Validation below error thresholds? User commits file? No Yes Yes TIDE commits records, displays results in browser TIDE commits valid records, sends report of errors and warnings in 69

71 Appendix B. Opening CSV Files in Excel 2007 or Later This appendix explains how to open comma-separated value (CSV) files in Microsoft Excel 2007 or later. 1. Open Microsoft Excel. 2. On the Data tab, in the Get External Data group, click From Text. The Import Text File dialog box appears. 3. Navigate to the CSV file, and click Import. The Text Import Wizard appears. 4. In Step 1 of the wizard, mark Delimited, and click Next. 5. In Step 2 of the wizard, mark Comma, and then click Next. 70

72 6. In Step 3 of the wizard, do the following: a) In the Data Preview section, click a column. Excel shades the column with a black background. b) In the Column Data Format section, mark the Text radio button. This setting preserves leading zeros that can appear in fields. 7. Repeat the bulleted steps under Step 6 for all columns in the CSV file. 8. Click Finish. Excel imports and displays the CSV file. 71

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