HP ProLiant DL185 Generation 5 Server. Software Configuration Guide

Transcription

1 HP ProLiant DL185 Generation 5 Server Software Configuration Guide Part number Second edition March 2012

2 Legal notices Copyright 2007, 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Windows Server 2003 is a trademark of Microsoft Corporation.

3 Contents System BIOS configuration... 5 System BIOS overview... 5 AMIBIOS software... 5 AMIBIOS Setup Utility... 5 Accessing the Setup Utility... 6 Navigating through the Setup Utility... 7 Setup Utility menus... 8 BIOS Summary Display screen Recording custom Setup values Loading system defaults Clearing CMOS Power-On Self Test (POST) POST error indicators POST beep codes POST-related troubleshooting Reprogramming the BIOS with the crisis recovery jumper NOS installation Supported NOS NOS pre-installation procedure Hardware setup BIOS update Installing Microsoft Windows NOS Pre-installation instructions Installation flow Section 1. Creating the driver diskettes Section 2. Installing Windows NOS Section 3. Completing the installation Section 4. Configuring the system Section 5. Configuring the network Section 6. Installing additional HP accessories Installing Red Hat Enterprise Linux NOS Installation flow Pre-installation instructions Red Hat Enterprise Linux 4 and 5 installation Installing SUSE Linux Enterprise Server NOS Installation flow Pre-installation instructions SUSE Linux Enterprise Server 9 installation SUSE Linux Enterprise Server 10 Installation Installing Sun Solaris Pre-installation instructions Installation flow Sun Solaris 10 installation Server management Pre- and post-installation procedures Pre-installation procedures Post-installation procedures Contents 3

4 Configuring the BMC Index Contents 4

5 System BIOS configuration This chapter describes the basic functions of the AMIBIOS software. System BIOS overview A Basic Input/Output System, or BIOS, is a set of programs permanently stored in an EEPROM chipset located on the system board. These programs serve as an interface between the server s hardware components and its operating system. This ProLiant server features the AMIBIOS software a ROM BIOS-based diagnostic tool that monitors system activity and performs constant hardware testing to ensure proper system operation. AMIBIOS software The AMIBIOS software serves three functions: Configure the system settings via the AMIBIOS Setup Utility Using the Setup Utility, you can install, configure, and optimize the hardware devices on your system (such as clock, memory, and hard drives). Initialize hardware at boot via POST routines At power-on or reset, the software performs Power-On Self Test (POST) routines to test system resources and run the operating system. Perform run-time routines Using the software, perform basic hardware routines that can be called from DOS and Windows applications. AMIBIOS Setup Utility NOTE: For ease of reading, the AMIBIOS Setup Utility will be referred to as Setup or Setup Utility in this guide. Also, the screenshots used in this guide display default system values. These values may not be the same as those in your server. The AMIBIOS Setup Utility is a hardware configuration program built into the server BIOS. Because most systems are already properly configured and optimized, there is normally no need to run this utility. You need to run this utility under the following conditions: When changing the system configuration, including: Setting the system time and date Configuring the hard drives Specifying the boot device sequence Configuring the power management modes Setting up system passwords or making other changes to the security setup System BIOS configuration 5

6 When a configuration error is detected by the system and you are prompted by a "Run Setup" message to make changes to the BIOS settings. NOTE: If you repeatedly receive Run Setup messages, the battery located on the system board may be defective. In this case, the system cannot retain configuration values in CMOS. Ask a qualified technician for assistance. The Setup Utility loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM, which allows configuration data to be retained when power is turned off. The values take effect when the system is booted. POST uses these values to configure the hardware. If the values and the actual hardware do not agree, POST generates an error message. You must run the Setup Utility to change the BIOS settings from the default or current configuration. Accessing the Setup Utility 1. Turn on the monitor and the server. If the server is already turned on, save your data and exit all open applications, then restart the server. During POST, press F10. If you fail to press F10 before POST is completed, you need to restart the server and repeat this step. The first page displayed is the Main menu. Use the left ( ) and right ( ) arrow keys to move between selections on the menu bar. Figure 1 Main Menu NOTE: System Serial Number and Asset Tag are not updated even when CMOS defaults are loaded or CMOS is cleared. System BIOS configuration 6

7 Navigating through the Setup Utility Use the keys listed in the legend bar on the bottom of the Setup screen to access the various menu and submenu screens of the Setup Utility. Figure 1in the previous section shows the legend bar at the bottom of the Main menu. Table 1 Setup Utility navigation keys lists these legend keys and their respective functions. Table 1 Setup Utility navigation keys Key and and Function Move between selections on the menu bar. Move the cursor to the field you want. The currently selected field is highlighted. The right side of each menu screen displays the Item Specific Help panel. This panel displays the help text for the selected field. It updates as you move the cursor to each field. <+>, < > Select a value for the currently selected field if it is user-configurable. Press the (+) or (-) keys repeatedly to scroll through each value one at a time, or press the Enter key to choose from a pop-up menu that displays all possible values at once. A parameter that is enclosed in square brackets [ ] is user-configurable. Grayed-out parameters are not user-configurable for one of the following reasons: The field value is auto-configured or auto-detected. The field value is informational only. The field is password-protected. Enter Esc Select a field value or display a submenu screen. Indicates a submenu field. To view a submenu screen, use the and keys to move the cursor to the submenu you want, then press Enter. When you press this key: On a primary menu screen, the Exit menu displays. On a submenu screen, the previous screen displays. On a pop-up menu, closes the pop-up without making a selection. F1 Displays the General Help window. See Figure 2. The General Help window describes other Setup navigation keys that are not displayed on the legend bar. F9 F10 Loads the default system values. Saves all changes to settings and closes the Setup Utility. System BIOS configuration 7

8 Figure 2 General Help Screen Setup Utility menus Main Menu The Setup Utility menu bar displays the five primary menu selections. For detailed information and screenshots of these Setup menus and their related submenus, refer to the following sections. Figure 3 Main Menu NOTE: The time is in 24-hour format. For example, 5:30 A.M. appears as 05:30:00, and 5:30, P.M. as 17:30:00. If you clear CMOS, setup time and date values will be 00:00:00 and 02/29/2006. System BIOS configuration 8

9 Table 2 Main menu fields Field System Overview Processor System Memory Power Supply Asset Tag System Serial Number System Time System Date Boot Settings Configuration Description Displays the system ROM Version, the date when the Setup utility was created and identification number. Displays the CPU version, speed and count. Displays the amount of conventional memory detected during POST. Displays the redundant power supply. Enter the server asset tag. Enter the server serial number. The serial number is indicated on the serial number label pull tab on the front panel. Adjusts the system time. Adjusts the system date. Sets which options to run during system boot up. Press Enter to access the related submenu. For details on the submenu options, see the Boot Settings Configuration submenu section. Boot Settings Configuration submenu Figure 4 Boot Settings Configuration submenu Table 3 Boot Settings Configuration submenu fields Field Description Options BIOS Summary Display Set this value to suppress display of the hardware summary screen before booting the OS. Disabled Set this value to display a hardware summary screen before booting the OS Enabled System BIOS configuration 9

10 Table 3 Boot Settings Configuration submenu fields Field Description Options Bootup Num- Lock Restore on AC Power Loss Set this value to allow Num Lock on the keyboard to be enabled automatically when the computer system is booted up. This allows the immediate use of the numeric keypad located on the right side of the keyboard. To confirm this, the Num Lock LED on the keyboard ill be lit. This option does not enable the keyboard Num Lock automatically. To use the numeric keypad, press the Num Lock key located on the upper left-hand corner of the numeric keypad. The Num Lock LED on the keyboard will light up when Num lock is engaged. This is the default setting. Set this value to restores previous power state before loss occurred. Set this value always boot when AC power is restored. Set this value keep power off until the power button is pressed. Enabled Disabled Last State Power on Stay Off POST F1 Prompt Set this value to allow wait up to 15 seconds for press F1. Set this value to allow wait indefinitely for press F1. Set this value to not wait for F1, but simply continues booting. Delayed Enabled Disabled Advanced menu Figure 5 Advanced menu NOTE: The CPU Configuration setup screen varies depending on the installed processor. Table 4 Advanced menu fields Field Description CPU Configuration Use this screen to select options for the CPU Configuration Settings. System BIOS configuration 10

11 IDE Configuration SuperIO Configuration S-ATA Configuration ACPI Configuration Event Log Configuration IPMI Configuration Console Redirection USB Configuration Use this screen to select options for the IDE Configuration Settings. Use this screen to select options for the Super I/O settings. Use this screen to select options for the S-ATA mode settings. Use this screen to select options for the AVPI Configuration settings. Perform event log configuration, from this configuration screen. Select this option to view the contents of IPMI. A delay may be noticed when selecting IPMI, due to the time required for retrieval of sensor data. Configuration options for Console redirection. Configuration options for the system USB controller. CPU Configuration submenu Figure 6 CPU Configuration submenu Table 5 CPU Configuration submenu fields Field Description Options Runtime Legacy PSB Set this value to prevent the generation of Power State Blocks for use by PowerNow in a single core system. Set this value to allow the generation of Power State Blocks for use by PowerNow in a single core system. Disabled Enabled System BIOS configuration 11

12 IDE Configuration submenu Figure 7 IDE Configuration submenu Table 6 IDE Configuration submenu fields Field Description Options Onboard PCI IDE Controller Hard Disk Write Protect IDE Detect Time Out(Seconds) Set this value to allow the computer system to detect the Primary and Secondary IDE channels. This includes the Primary Master, Primary Slave, Secondary Master, and Secondary Slave. Set this value to allow the computer system to detect only the Primary IDE channel. This includes both the Primary Master and the Primary Slave. Set this value to prevent the computer system from using the onboard IDE controller. Set this value to allow the computer system to detect only the Secondary IDE channel. This includes both the Secondary Master and the Secondary Slave. Set this value to allow the hard disk drive to be used normally. Read, write, and erase functions can be performed to the hard disk drive. This is the default setting. Set this value to prevent the hard disk drive from being erased. This value is the best setting to use if the onboard IDE controllers are set to a specific IDE disk drive in the BIOS Set this value to stop the setup from searching the IDE bus for IDE disk drives in 5 seconds. Set this value to stop the setup from searching the IDE bus for IDE disk drives in 10 seconds Set this value to stop the setup from searching the IDE bus for IDE disk drives in 15 seconds Both Primary Disabled Secondary Disabled Enabled System BIOS configuration 12

13 Table 6 IDE Configuration submenu fields Field Description Options Set this value to stop the setup from searching the IDE bus for IDE disk drives in 20 seconds Set this value to stop the setup from searching the IDE bus for IDE disk drives in 25 seconds Set this value to stop the setup from searching the IDE bus for IDE disk drives in 30 seconds 35 is the default value. It is the recommended setting when all IDE connectors are set to AUTO in the setup setting SuperIO Configuration submenu Figure 8 SuperIO Configuration submenu Table 7 SuperIO Configuration submenu fields Option Disabled 3F8/IRQ4 3E8/IRQ4 Description Set this value to prevent the serial port from accessing any system resources. When this option is set to Disabled, the serial port physically becomes unavailable Set this value to allow the serial port to use 3F8 as its I/O port address and IRQ 4 for the interrupt address. This is the default setting. The majority of serial port 1 or COM1 ports on computer systems use IRQ4 and I/O Port 3F8 as the standard setting. The most common serial device connected to this port is a mouse. If the system will not use a serial device, it is best to set this port to Disabled. Set this value to allow the serial port to use 3E8 as its I/O port address and IRQ 4 for the interrupt address. If the system will not use a serial device, it is best to set this port to Disabled. System BIOS configuration 13

14 Table 7 SuperIO Configuration submenu fields Option 2E8/IRQ3 2F8/IRQ3 Description Set this value to allow the serial port to use 2E8 as its I/O port address and IRQ 3 for the interrupt address. If the system will not use a serial device, it is best to set this port to Disabled. Set this value to allow the serial port to use 2F8 as its I/O port address and IRQ 3 for the interrupt address. If the system will not use a serial device, it is best to set this port to Disabled S-ATA Configuration submenu Figure 9 S-ATA Configuration submenu Table 8 S-ATA Configuration submenu fields Field Description Options HT1000 S-ATA Set this value to enable the on-board HT1000 S-ATA controller Enabled Set this value to disable the on-board HT1000 S-ATA controller. Disabled S-ATA mode Set this value to S-ATA mode S-ATA Set this value to P-ATA mode P-ATA INT13 Support Set this value to enable INT13 support Enabled Set this value to disable INT13 support Disabled System BIOS configuration 14

15 ACPI Configuration submenu Figure 10 ACPI Configuration submenu Table 9 ACPI Configuration submenu fields Field Description Options ACPI Version Features Set this value to enable ACPI Version Features Enabled Set this value to disable ACPI Version Features Disabled AMI OEMB table Set this value to enable ACPI OEMB table Enabled Set this value to disable ACPI OEMB table Disabled Headless mode Set this value to disable Headless mode Disabled Set this value to enable Headless mode Enabled System BIOS configuration 15

16 Event Log Configuration submenu Figure 11 Event Log Configuration submenu Table 10 Event Log Configuration submenu fields Field View Event log Mark all events as read Clean Event log Description Display the event log contents. The option allows you to mark all events as read. The option allows you to clean the event log. System BIOS configuration 16

17 IPMI Configuration submenu Figure 12 IPMI Configuration submenu Table 11 IPMI Device Configuration submenu fields Field SEL Configuration Serial Port Configuration LAN Configuration Watchdog Configuration Hardware health information Description Configuration of the BMC Sensor Event Log. Select to configure system serial ports. Select for LAN configuration (when you have a LO100 Device, this item will display). Select to configure POST Watchdog Timer Action and BMC Watch Dog Time Out Select to get information about CPU temperature, ambient temperature, CPU fan speed, system fan speed, and chassis fan speed. System BIOS configuration 17

18 Figure 13 SEL Configuration submenu Table 12 SEL Configuration submenu fields Field View BMC System Event Log Clear BMC System Event Log Description Select to view the contents of the System Event log. If the BMC Event log is full, you can choose this item to clear out the BMC Event log. If this option is selected, a confirmation prompt will appear before the log is cleared. Figure 14 Serial Port Configuration submenu System BIOS configuration 18

19 Table 13 Serial Port Configuration submenu fields Field Description Options Serial Port Assignment This setting will assign the serial port connector to the system. This is the default setting. This setting will assign the serial port connector to the BMC (Baseboard Management Controller). System BMC Serial Port Switching This setting allows the Serial port switch between system and BMC. This is the default setting. This setting will prevent the Serial port from switching between system and BMC. Enabled Disabled Serial Port Connection Mode Serial port connection mode is Direct. This is the default setting. Serial port connection mode is Modem. Direct Modem Figure 15 LAN Configuration submenu Table 14 LAN Configuration submenu fields Field Description Options Share NIC Mode Setting this value will disable support of NIC sharing. Disabled Setting this value will allow NIC mode (disabled the KVM). Enabled DHCP IP Source Setting this value will allow dynamic IP assignment. Enabled Setting this value will allow manual IP assignment. Disabled System BIOS configuration 19

20 Figure 16 Watchdog Configuration submenu Table 15 Watchdog Configuration submenu fields Field Description Options POST Watchdog Timer Action BMC Watch Dog Time Out Set this value to allow BMC to reset the system if the operating system crashes or hangs. Disabling this option disables any BMC action if OS crashes or hangs. This is the default setting. Set this value to allow BMC to power down the system if the operating system crashes or hangs. Set this value to allow BMC to power cycle the system if the operating system crashes or hangs. Sets a10 minute timeout value for BMC to wait before assuming the system has crashed and needs to reset. This is the default setting. Sets a 5 minute timeout value for BMC to wait before assuming the system has crashed and needs to reset. Sets a 15 minute timeout value for BMC to wait before assuming the system has crashed and needs to reset. Sets a 20 minute timeout value for BMC to wait before assuming the system has crashed and needs to reset. Sets a 25 minute timeout value for BMC to wait before assuming the system has crashed and needs to reset. Sets a 30 minute timeout value for BMC to wait before assuming the system has crashed and needs to reset. Reset System Disabled Power Down Power Cycle 10 Min 5 Min 15 Min 20 Min 25 Min 30 Min System BIOS configuration 20

21 Figure 17 Hardware health information submenu Console Redirection submenu Figure 18 Console Redirection submenu Table 16 Console Redirection submenu fields Field Description Options Console Redirection Setting this value will enable console redirection. Enabled Setting this value will disable console redirection and prevent configuration of serial port. Disabled System BIOS configuration 21

22 USB Configuration submenu Figure 19 USB Configuration submenu NOTE: If USB storage is installed, the USB Mass Device Configuration item is displayed. Selecting this item provides information and configuration options. Table 17 USB Configuration submenu fields Field Description Options USB Controller USB 2.0 Controller Mode BIOS EHCI Hand- Off This setting enables the onboard USB controller. This is the default setting. This setting disables the onboard USB controller. This setting allows the use of USB ports at a data transfer rate of 480 Mbps. This is the default setting This setting allows the use of USB ports at a data transfer rate of 12 Mbps. Setting this value enables EHCI hand-off support. This is the default value. Setting this value disables EHCI hand-off support. This is used when your OS does not support EHCI hand-off. Enabled Disabled HiSpeed FullSpeed Enabled Disabled System BIOS configuration 22

23 Boot Menu Figure 20 Boot Menu Table 18 Boot Menu fields Field Boot Device Priority Removable Drives Embedded NIC Port 1 PXE Embedded NIC Port 2 PXE Description Use this screen to specify the order in which the system checks for a boot device. Use this screen to view and configure removable drives in the system. Use this screen to configure the embedded NIC Port 1 PXE boot option. The default is enabled. Use this screen to configure the embedded NIC Port 2 PXE boot option. The default is enabled. Boot Device Priority submenu To change the boot order, select a boot category type such as Hard disk drives, Removable media or ATAPI CD ROM devices from the boot menu. For example, if the 1st boot device is set to Hard disk drives, then BIOS will try to boot to hard disk drives first. System BIOS configuration 23

24 Figure 21 Boot Device Priority submenu NOTE: When you select a boot category from the boot menu, a list of devices in that category appears. For example, if the system has three hard disk drives connected, then the list will show all three hard disk drives attached. Removable Drives submenu Figure 22 Removable Drives submenu Security menu The Security menu allows users to set an administrator password. When entered, this password allows the user to access and change all settings in the Setup Utility. System BIOS configuration 24

25 Figure 23 Security menu This panel indicates whether or not an Administrator Password has been configured. To set an administrator password: 1. In the Security menu screen, in the Change Administrator Password field, press Enter. The Enter New Password window displays. Figure 24 Enter New Password 2. Type a new password in the Enter New Password box. The password may consist of up to eight alphanumeric characters (A-Z, a-z, 0-9), Next, press Enter, and the Confirm New Password window displays. System BIOS configuration 25

26 Figure 25 Confirm New Password 3. Retype the new password in the Confirm New Password box to verify the first entry, and then press Enter. The Password Installed OK windows display. Press OK to continue. Figure 26 Password installed 4. Press F10 to save the password and close the Setup Utility. To change the administrator password: 1. In the Security menu screen, in the Change Administrator Password field, press Enter. The Enter New Password window displays. Type a new password in the Enter New Password box. 2. Type the same password in the Confirm New Password box to verify the first entry, and then press Enter. The Password Installed OK window displays. Press Enter to finish. To clear the administrator password: 1. In the Security menu screen, in the Change Administrator Password field, press Enter. The Enter New Password window displays. Press the Enter button (this enters a blank password) System BIOS configuration 26

27 Figure 27 Password uninstalled submenu To check the administrator password: Figure 28 Password Check submenu Table 19 Password Check submenu fields Option Setup Always Description Set this value to check password when invoking the Setup utility. Set this value to check password when invoking Setup as well as on each boot. System BIOS configuration 27

28 Exit menu The Exit menu displays several options for how to quit the Setup Utility. Select any of the exit options and press Enter. Figure 29 Exit menu Table 20 Exit menu fields Option Save Changes and Exit Discard Changes and Exit Discard Changes Load Option Default Description Save the changes made and exit the Setup Utility Discard the changes and exit the Setup utility Discard any changes made thus far in the Setup utility. Loads the default settings for all BIOS setup fields. BIOS Summary Display screen The BIOS Summary Displays basic and important information about the current server configuration and is necessary for troubleshooting and may be required when asking for technical support. This information includes: Processor specifications BIOS version and release date BMC firmware version Size of the system and video memory, as well as the memory size allotted for the cache RAM and option ROM Serial port base I/O address Available hard drives and expansion boards Server asset tag and serial number MAC address of each of the three LAN ports System BIOS configuration 28

29 It is recommended that you check this screen during the initial system setup and each time you install, remove, or upgrade accessories. You first need to enable the display of the diagnostic screen during bootup. Follow the steps below. To view the boot-time diagnostic screen: 1. In the Main menu screen, select Boot Options. 2. Select the BIOS Summary Display field. 3. Press the plus (+) or minus (-) key to set the field to Enabled. 4. Press F10 to save the changes you made and close the Setup Utility. 5. Reboot the server. The BIOS Summary Display screen is displayed briefly at the end of POST. Figure 30 BIOS Summary Display screen 6. Press the Pause/Break key to continue displaying the screen until another key is pressed. 7. Press any key to continue with the system bootup. Recording custom Setup values Write down the settings from the Setup Utility and keep them in a safe place. If the custom values ever need restoring (after clearing CMOS, for example), you must run the Setup Utility and enter these custom settings again. Having a record of these custom settings makes this much easier. Loading system defaults If the system fails after you make changes in the Setup menus, reboot the server, enter Setup, and load the system default settings to correct the error. These default settings have been selected to optimize the server s performance. Setup default settings are quite demanding in terms of resource consumption. If you are using low-speed memory chips or other types of low-performance components and you choose to load these settings, the system might not function properly. To load the system defaults: 1. Reboot the server in a normal manner. System BIOS configuration 29

30 2. During POST, press F10 to access the Setup Utility. 3. Press F9 to load the default values. 4. Press F10 to save the changes and close the Setup Utility. Clearing CMOS You may need to clear the Setup configuration values (CMOS) if the configuration has been corrupted, or if incorrect settings made in the Setup Utility have caused error messages to be unreadable. Clearing the CMOS data removes the administrator password. The clear CMOS setting is on clear CMOS button (SW2) on the system board. Refer to the HP ProLiant DL185 Generation 5 Server Maintenance and Service Guide for the location of this jumper block and the clear CMOS setting. To clear CMOS: 1. Perform the pre-installation procedures described on page If necessary, remove any expansion boards, assemblies, or cables that prevent access to the press CMOS button (SW2). 3. Locate the clear CMOS button (SW2) on the system board. 4. Press clear CMOS button (SW2) to clear the CMOS memory. 5. Perform the post-installation procedures as described on page During POST, press F10 to access the Setup Utility. 7. Press F9 to load the system default values. 8. Press F10 to save the changes you made and close the Setup Utility. Power-On Self Test (POST) When the server boots up, a series of tests are displayed on the screen. This is referred to as Power- On Self-Test (POST). POST is a series of diagnostic tests that checks firmware and assemblies to ensure that the server is properly functioning. This diagnostic function automatically runs each time the server is powered on. These diagnostics, which reside in the BIOS ROM, isolate server-related logic failures and indicate the board or component that needs to be replaced, as indicated by the error messages. Most server hardware failures are accurately isolated during POST. The number of tests displayed depends on the configuration of the server. POST error indicators When POST detects a system failure, it either: Displays a POST error message Emits a series of beep codes (requires an optional expansion board) Recoverable POST Errors Whenever a non-fatal error occurs during POST, an error message describing the problem appears onscreen. These text messages are displayed in normal video (white text on black background). It shows the details of the error. The following is an example of a POST error message: System BIOS configuration 30

31 Error message 1 of 1: Error code 0103 Keyboard not detected - Keyboard error In some cases an error message may include recommendations for troubleshooting or require that you press the Enter key to display recommendations. Follow the instructions on the screen. Table 21 lists the most common POST error messages with their corresponding troubleshooting recommendation. It is recommended that you correct the error before proceeding, even if the server appears to boot successfully. If your system displays one of the messages marked below with an asterisk (*), write down the code and message and contact your HP Customer Support provider. When no POST error message is displayed but the server stops during POST, listen for beep codes. Table 21 POST Error Messages Error code Error message Description/corrective action 0200 Failure Fixed Disk Fixed disk is not working or not configured properly. 1 Run Setup and check if the fixed-disk type is correctly identified. 2 Check to see if fixed disk is attached properly Stuck key Stuck key on keyboard. 1 Locate the stuck key on your keyboard and release it. 2 Reboot the server Keyboard error Keyboard not working. Verify that the keyboard cable is securely connected to the keyboard port (not the mouse port) on the rear panel of the server. If the problem persists, replace the keyboard or contact your HP Customer Support provider Keyboard Controller Failed 0220 Monitor type does not match CMOS - Run SETUP 0250 System battery is dead - Replace and run SETUP 0251 System CMOS checksum bad - Default configuration used Keyboard controller failed test. The attached monitor cannot be correctly identified by Setup. Run Setup and check if the monitor type is correctly identified. The CMOS clock battery indicator shows the system battery is dead. 1 Replace the system battery following the procedures in the HP ProLiant DL185 Generation 5 Server Maintenance and Service Guide. 2 Run Setup to reconfigure the system. The settings in the Setup Utility have been corrupted or modified incorrectly, perhaps by an application program that changes data stored in CMOS. You can either: Load the system default values following the procedures on page 31. Access Setup and enter your own custom values. If the error persists, check the system battery or contact your HP Customer Support provider System timer error The timer test failed. Requires repair of the system board Real time clock error Real-Time Clock (RTC) fails BIOS hardware test. May require board repair. System BIOS configuration 31

32 Table 21 POST Error Messages Error code Error message Description/corrective action 0271 Check date and time settings 0280 Previous boot incomplete Default configuration used 0281 Memory size found by POST differed from CMOS BIOS found date or time out of range and reset the RTC. May require setting legal date ( ). Access Setup and check the values in the System Timeand System Datefields of the Main menu. Initial bootup failed. BIOS automatically loads the default system values, then boot again. The user has added or removed a memory module, thus a memory size that is different from the previous bootup. 02F5 DMA test failed The DMA control test failed. 02F6 Software NMI failed An NMI signal is detected and/or a user has pressed the NMI switch. POST beep codes There are several POST routines that issue a POST terminal error and shut down the system if they fail. Before shutting down the system, the terminal-error handler issues a beep code signifying the test point error, writes the error to port 80h, attempts to initialize the video, and writes the error in the upper left corner of the screen (using both mono and color adapters). NOTE: An optional POST code expansion board must be installed in the server for the POST beep codes to be audible. The POST routines cannot display messages when an error occurs if any of the following are present: The error occurs before the video display is initialized. The video configuration fails, either there s no graphics card installed or the one installed is faulty. An external ROM module does not properly checksum to zero. The system memory cannot be initialized. If an optional POST code expansion board is installed in the server, during these instances, the server emits a buzzing sound followed by a series of audible beeps. An external ROM module can also issue audible errors, usually consisting of one long tone followed by a series of short tones. If you get a blank screen on boot but hear beeps, count the beeps and refer to Table 22 for their corresponding meaning. If you miss the beep code: 1. Turn off the server by pressing the power button for five seconds or more. 2. Restart the server by pressing the power button. 3. Listen for the signal again. The routine derives the beep code from the test point error as follows: 1. The 8-bit error code is broken down to four 2-bit groups (Discard the most significant group if it is 00). 2. Each group is made one-based (1 through 4) by adding 1. System BIOS configuration 32

33 3. Short beeps are generated for the number in each group. Example: Test point 01Ah = = beeps Table 22 lists the checkpoint codes written at the start of each test and the beep codes issued for terminal errors. Table 22 Beep codes and checkpoint codes Code Beep code Description 01h 02h 03h 04h 06h 07h 08h 09h 0Ah 0Bh 0Ch 0Eh 0Fh 10h 11h 12h 13h 14h 16h 17h 18h 1Ah 1Ch Initialize IPMI Verify real mode Disable non-maskable interrupts Get processor type Initialize system hardware Disable shadow and execute code from the ROM Initialize chipset with initial POST values Set IN POST flag Initialize processor registers Enable processor cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize power management Load alternate registers with initial POST values Restore processor control word during warm boot Initialize PCI bus mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory auto size 8254 timer initialization 8237 DMA controller initialization Reset programmable interrupt controller 20h Test DRAM refresh 22h Test 8742 keyboard controller 24h 26h 28h Set ES segment register to 4 GB Enable gate A20 line Autosize DRAM System BIOS configuration 33

34 Table 22 Beep codes and checkpoint codes Code Beep code Description 29h 2Ah 2Bh Initialize POST memory manager Clear 512 KB base RAM Initialize extended CMOS 2Ch RAM failure on address line xxxx 2Eh RAM failure on data bits xxxx of low byte of memory bus 2Fh 30h 32h 33h 34h 35h 36h 37h 38h 39h 3Ah 3Ch 3Dh 41h 42h 45h Enable cache before system BIOS shadow RAM failure on data bits xxxx of high byte of memory bus Test processor bus-clock frequency Initialize AMI Dispatch Manager Test CMOS Reinitialize registers Warm start shut down Reinitialize chipset with initial POST values Shadow system BIOS ROM Reinitialize caches to initial POST values Auto size cache Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize extended memory for ROM pilot Initialize interrupt vectors POST device initialization 46h Check ROM copyright notice 48h 49h 4Ah 4Bh 4Ch 4Eh 4Fh 50h 51h 52h Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system Quiet boot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Initialize multi-boot Display processor type and speed Initialize EISA board Test keyboard System BIOS configuration 34

35 Table 22 Beep codes and checkpoint codes Code Beep code Description 54h 55h 56h 57h Set key click if enabled Enable USB devices Enable keyboard Enable FireWire devices 58h Test for unexpected interrupts 59h 5Ah 5Bh 5Ch 5Eh 60h 62h Initialize POST display service Display prompt Press F10 to enter SETUP Disable processor cache Test RAM between 512 and 640 KB Test base memory Test extended memory Test extended memory address lines 64h Jump to user patch 1 66h 67h 68h 69h 6Ah 6Bh 6Ch 70h 72h 74h 76h 7Ah 7Ch 7Dh 7Eh 80h 81h 82h 83h Configure advanced cache registers Initialize multiprocessor APIC Enable external and processor caches Setup System Management Mode (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message Display error messages Check for configuration errors Test real-time clock Check for keyboard errors Check for key lock errors Set up hardware interrupt vectors Initialize Intelligent System Monitoring Initialize coprocessor if present Disable onboard super I/O ports and IRQs Late POST device initialization Detect and install external RS232 ports Configure non-mcd IDE controllers System BIOS configuration 35

36 Table 22 Beep codes and checkpoint codes Code Beep code Description 84h 85h 86h 87h 88h 89h 8Ah 8Bh 8Ch 8Eh 8Fh 90h 91h Detect and install external parallel ports Initialize PCI devices Re-initialize onboard I/O ports Configure system board configurable devices (optional) Initialize BIOS data area Enable non-maskable interrupts Initialize extended BIOS data area Test and initialize PS/2 mouse Initialize floppy controller Autotype hard drive size Determine number of ATA drives (optional) Initialize hard disk controllers Initialize local bus hard disk controllers 92h Jump to user patch 2 93h 95h 96h 97h Build MP table for multiprocessor boards Install CD-ROM for boot Clear huge ES segment register Fix up MP table 98h 1-2 Search for option ROMs. One long, two short beeps on checksum failure 99h 9Ah 9Bh 9Ch 9Dh 9Eh 9Fh A0h A2h A4h A8h AAh ACh Check for SMART drive (optional) Shadow option ROMs Power management processor speed Set up power management Initialize security engine (optional) Enable hardware interrupts Determine number of SATA or SAS drives Set time of day Check key lock Initialize typematic rate Erase F10 prompt Scan for F10 key stroke Enter Setup System BIOS configuration 36

37 Table 22 Beep codes and checkpoint codes Code Beep code Description AEh B0h B1h B2h B3h Clear boot flag Check for errors Inform ROM pilot about the end of POST POST done, prepare to boot operating system Store extended CMOS B4h 1 One short beep before boot B5h B6h B7h B9h BAh BBh BCh BDh BEh BFh Terminate quiet boot (optional) Check password (optional) Initialize ACPI BIOS Prepare boot Initialize SMBIOS Initialize PnP option ROMs Clear parity checkers Display Multi-boot menu Clear screen (optional) Check virus and backup reminders C0h Try to boot with INT 19 C1h C2h C3h C4h C5h C6h C7h C8h C9h CAh CBh CCh CDh CEh Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnP and dual CMOS (optional) Initialize note dock (optional) Initialize note dock late Force check (optional) Extended checksum (optional) Redirect Int 15h to enable remote keyboard Redirect Int 13h to memory technologies devices such as ROM, RAM, PCMCIA, and serial disk Redirect Int 10h to enable remote serial video Re-map I/O and memory for PCMCIA Initialize digitizer and display message System BIOS configuration 37

38 POST-related troubleshooting Perform the following procedures when POST fails to run, error messages are displayed, or beep codes are emitted. If the POST failure is during a routine bootup, verify the following conditions: All external cables and power cables are firmly plugged in. The power outlet to which the server is connected is working. The server and monitor are both turned on. The bicolor power status LED indicator on the front panel must be green. The monitor's contrast and brightness settings are correct. All internal cables are properly connected and all boards firmly seated. The processor is fully seated in its socket on the system board. The heat sink is properly installed on top of the processor. All memory modules are properly installed. If the POST failure occurs after installing an accessory, perform the following steps: 1. Perform the pre-installation procedure described on page If necessary, remove any expansion boards, assemblies, or cables that prevent access to the system components. 3. Check the following conditions: a. If you have installed an expansion board, verify that the board is firmly seated in its slot and any switches or jumpers on the board are properly set. Refer to the documentation provided with the expansion board. b. All internal cabling and connections are in their proper order. c. If you have changed any switches on the system board, verify that each one is properly set. 4. Perform the post-installation procedure described on page Turn on the monitor. 6. If the server still does not work, repeat step Remove all accessories, except the primary boot hard disk drive. 8. Repeat steps 4 and 5. If the server now works, replace the boards and accessories one at a time to determine which one is causing the problem. System BIOS configuration 38

39 Reprogramming the BIOS after the ROM disaster If the BIOS becomes corrupted, use the crisis recovery USB key to reprogram the BIOS. To reprogram the BIOS: 1. Perform the pre-installation procedures. 2. Connect a HP crisis recovery USB key to one of the USB ports on the server. 3. Power on the system, and then wait for approximately 10 minutes. 4. Reboot the system to verify that the system can boot normally. 5. If the system cannot boot, rebuild the HP crisis recovery USB key or floppy disk, and then repeat steps 2 to 5. To create a HP crisis recovery USB key, get the ROMPAQ package and then use the following solution. To create a bootable disaster recovery USB key: 1. Plug in a USB key. 2. Open the system BIOS release package folder. 3. Double click the ROMPAQ.bat batch file to execute it. The HP USB Key ROMPAQ Setup Creation Utility window appears. 4. When prompted, click the start button. 5. Follow the instructions for making a bootable DOS ROMPAQ disk on the USB key. 6. Upon completion, click the close button to exit the HP USB Key ROMPAQ Setup Creation Utility application. 7. Insert the USB key into the system to be flashed, and then turn it on using the power button to flash system BIOS. 8. Upon completion, the user is notified that the BIOS Flash was successful. Remove the USB key and then power cycle the system. System BIOS configuration 39

40 NOS installation Supported NOS Table 23 Supported network operating systems (NOS) NOS Version On-line information site Microsoft Windows Microsoft Windows Server 2003 Enterprise, Standard, and Web Editions Microsoft Windows Server 2003 R2 Enterprise, Standard, and Web Editions Microsoft Windows Server 2003 for 64-bit Microsoft World Wide Web access: Microsoft Product Support Services: ectory Microsoft Software BBS: Extended Systems Enterprise and Standard Editions (14,400 bps) Microsoft Windows Server 2003 R2 for 64-bit Extended Systems Enterprise and Standard Editions Red Hat Enterprise Linux SUSE Linux Enterprise Server Red Hat Enterprise Linux 4 (32- and 64-bit) AS, ES, and WS versions Red Hat Enterprise Linux 5 (32- and 64-bit) AS, ES, and WS versions SUSE Linux Enterprise Server 9 (32- and 64-bit) SUSE Linux Enterprise Server 10 (32- and 64-bit) Sun Solaris Enterprise Sun Solaris 10 (64-bit) NOS pre-installation procedure Perform the two pre-nos installation steps in this section before installing the NOS of your choice. 1. Configure the hardware aspect of the server. 2. Update the server BIOS. Hardware setup Prepare the server following the instructions in the HP ProLiant DL185 Generation 5 Server Installation Sheet. It is recommended that you do not install any third party adapter until you verify that the HP equipment is functioning properly and you complete the NOS installation. Your ProLiant server comes with new hard disk drive(s) that do not need specific setup. However, if you install additional used hard disk drives in your new server: NOS installation 40

41 Note that most NOS installations remove all data from the hard disk on which they are installed. If you want to use additional hard disk drives to access existing data in the new server, HP recommends that you install and configure any of these hard drives after completing the NOS installation. If you want to recycle used hard drives, use a utility such as fdisk to erase all data and partitions from that particular hard drive. BIOS update HP recommends that you update the server BIOS with the latest system BIOS version to take advantage of the most recent compatibility fixes. You can download the latest HP ProLiant DL185 Generation 5 server BIOS at NOTE: For ease of reading, the HP ProLiant DL185 Generation 5 Server Support CD will be simply referred to as the Support CD. Installing Microsoft Windows NOS The procedures in this section apply to all Microsoft Windows NOS versions supported by your ProLiant server. Refer to Table 23 on page 40 for a list of these NOS versions. CAUTION: If you install the default ATA driver from the installation CD, you must change the SATA mode setting in the Serial ATA submenu from SATA to PATA; otherwise, the operating system kernel will hang. Pre-installation instructions 1. Complete the NOS pre-installation procedure listed on page Have the following installation requirements on hand: HP ProLiant DL185 Generation 5 Server Support CD The applicable Microsoft Windows NOS CD-ROM(s) Six blank, formatted 3.5-inch diskettes A Windows PC that has a Floppy drive Optical media drive Browser that supports HTML Two or more clients for testing purposes (optional) Installation flow 1. Create the driver diskettes using the Support CD. 2. Install the Microsoft Windows NOS. 3. Complete the installation install the drivers for the chipsets, network, and VGA. 4. Configure the system. 5. Configure the network. 6. Install additional HP accessories. Section 1. Creating the driver diskettes To create the appropriate Windows NOS driver diskette: NOS installation 41

42 1. Insert one blank, formatted 3.5" diskette into the floppy drive. 2. Insert the Support CD into the optical media drive. By default, the Support CD automatically runs and displays the Welcome page. However, if this does not occur, double-click the Startup.htm file located on the root directory of the Support CD. 3. Follow the on-screen instructions to create the Windows NOS driver diskette. 4. Label, date, and save the driver diskette as HP disk [Windows NOS version]. Section 2. Installing Windows NOS 1. Boot the server from the Windows NOS CD-ROM. The Setup is inspecting your hardware configuration message displays; then the Setup screen displays. The message prompt Press F6 if you need to install a third party SCSI or RAID controller is displayed briefly on the bottom of the Setup screen. Press F6 if you want to install a third party controller; otherwise, proceed to step 2. NOTE: If you missed pressing F6 before the message is invalidated, you need to reboot the system to display the message prompt again. 2. Follow the procedures corresponding to the type of hard disk that is installed in the server. 3. At the Welcome to Setup screen, press Enter to continue. 4. Press F8 to accept the licensing agreement. 5. At the drives partitioning screen, select the target drive. If you want to use the entire drive to install the Windows NOS, press Enter. Otherwise, press C to create a drive partition. NOTE: Windows Server 2003 does not have the 2-GB limitation present in Windows NT 4.0. In this example, we will create a 10-GB partition. a. Press C to create a partition. b. At the Create partition size prompt, type 10240, then press Enter. c. Select unpartitioned space and press C again to create additional partitions. HP recommends that you create all the partitions needed for each hard drive present on your system. 6. Select the target drive to be used to install the Windows NOS, then press Enter. 7. On the next screen, select Format the partition using the NTFS file system, then press Enter. The installer formats and copies files to the hard drive, after which the system reboots and launches the Windows NOS graphic interface. Be sure to remove the Windows NOS CD-ROM before rebooting. You can now customize your installation using the graphical interface. NOTE: The network settings may need to be customized to your environment. Refer to the Windows NOS manual should you need further details on the networking settings. 8. After completing the customization phase, click Next to proceed with the installation. The installation status is indicated by the Install Network progress bar. This may take some time. After the installation is completed, the system automatically reboots. NOS installation 42