Remote Services with the Industry Tablet PCs of SIPIX SD series. SIPIX SD ZN/Z2 / SIPIX SD Z1 / Remote Service. Siemens Industry Online Support

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1 Remote Services with the Industry Tablet PCs of SIPIX SD series SIPIX SD ZN/Z2 / SIPIX SD Z1 / Remote Service Siemens Industry Online Support

2 Legal information Legal information Use of application examples Application examples illustrate the solution of automation tasks through an interaction of several components in the form of text, graphics and/or software modules. The application examples are a free service by Siemens AG and/or a subsidiary of Siemens AG ("Siemens"). They are non-binding and make no claim to completeness or functionality regarding configuration and equipment. The application examples merely offer help with typical tasks; they do not constitute customer-specific solutions. You yourself are responsible for the proper and safe operation of the products in accordance with applicable regulations and must also check the function of the respective application example and customize it for your system. Siemens grants you the non-exclusive, non-sublicensable and non-transferable right to have the application examples used by technically trained personnel. Any change to the application examples is your responsibility. Sharing the application examples with third parties or copying the application examples or excerpts thereof is permitted only in combination with your own products. The application examples are not required to undergo the customary tests and quality inspections of a chargeable product; they may have functional and performance defects as well as errors. It is your responsibility to use them in such a manner that any malfunctions that may occur do not result in property damage or injury to persons. Disclaimer of liability Siemens shall not assume any liability, for any legal reason whatsoever, including, without limitation, liability for the usability, availability, completeness and freedom from defects of the application examples as well as for related information, configuration and performance data and any damage caused thereby. This shall not apply in cases of mandatory liability, for example under the German Product Liability Act, or in cases of intent, gross negligence, or culpable loss of life, bodily injury or damage to health, non-compliance with a guarantee, fraudulent non-disclosure of a defect, or culpable breach of material contractual obligations. Claims for damages arising from a breach of material contractual obligations shall however be limited to the foreseeable damage typical of the type of agreement, unless liability arises from intent or gross negligence or is based on loss of life, bodily injury or damage to health. The foregoing provisions do not imply any change in the burden of proof to your detriment. You shall indemnify Siemens against existing or future claims of third parties in this connection except where Siemens is mandatorily liable. By using the application examples you acknowledge that Siemens cannot be held liable for any damage beyond the liability provisions described. Other information Siemens reserves the right to make changes to the application examples at any time without notice. In case of discrepancies between the suggestions in the application examples and other Siemens publications such as catalogs, the content of the other documentation shall have precedence. The Siemens terms of use ( shall also apply. Security information Siemens provides products and solutions with Industrial Security functions that support the secure operation of plants, systems, machines and networks. In order to protect plants, systems, machines and networks against cyber threats, it is necessary to implement and continuously maintain a holistic, state-of-the-art industrial security concept. Siemens products and solutions constitute one element of such a concept. Customers are responsible for preventing unauthorized access to their plants, systems, machines and networks. Such systems, machines and components should only be connected to an enterprise network or the Internet if and to the extent such a connection is necessary and only when appropriate security measures (e.g. firewalls and/or network segmentation) are in place. For additional information on industrial security measures that may be implemented, please visit Siemens products and solutions undergo continuous development to make them more secure. Siemens strongly recommends that product updates are applied as soon as they are available and that the latest product versions are used. Use of product versions that are no longer supported, and failure to apply the latest updates may increase customer s exposure to cyber threats. To stay informed about product updates, subscribe to the Siemens Industrial Security RSS Feed at Entry-ID: , V1.0, 01/2019 2

3 Table of contents Table of contents Legal information Preface Scope of application Start SIPIX SD Remote connection Confirm Desktop Sharing (VNC) of remote expert Starting a Collaboration Session on the SIPIX SD Series HotTab Shortcuts Camera Device ON / OFF Settings Assignment of the function keys of the SIPIX SD series (Fn1 and Fn2) Communication between SIPIX SD series and field devices Setting up a link to the VIATOR Bluetooth HART Modem Setting up a link to the VIATOR USB HART Modem Connection set-up to a HART field device over SIMATIC PDM Expansion with data goggles Preparations Remote Collaboration operation Faults and troubleshooting Canceling the network connection Other faults Appendix Service and support Links and literature Change documentation Entry-ID: , V1.0, 01/2019 3

4 1 Preface 1 Preface Purpose of the operating manual Key contents This document contains step by step instructions for setting up a remote connection between the SIPIX SD series and the Siemens Remote Expert Center. In addition, it contains information on the use and functions of the audio/video collaboration software "SIPIX RC", the "HotTab" software and the integration of AR data goggles and the establishment of a connection to a HART field device via a HART modem. The following key issues are addressed in this document: SIPIX SD series operation Set-up of a remote connection through the Common Remote Service Platform (crsp) Functionalities of HotTab App Video/Audio Collaboration Session with SIPIX RC App and the integration of AR data glasses HART communication between SIPIX SD tool and field devices via BT modem For detailed information about the SIPIX SD series refer to the SIPIX SD manuals: SIPIX SD ZN/Z2 Industry tablet PC SIPIX SD Z1 Industry tablet PC For a quick guide to setting up and using the SIPIX SD series refer to the SIPIX SD brief instructions: SIPIX SD ZN/Z2 Industry tablet PC brief instruction SIPIX SD Z1 Industry tablet PC brief instruction Entry-ID: , V1.0, 01/2019 4

5 2 Scope of application 2 Scope of application The SIPIX SD series is used for the mobile acquisition, processing and (radio) transmission of data inside and outside hazardous areas. The SIPIX SD series is mainly used for remote access to e.g. field devices or other service items in a plant. Further options for remote access to service items: Via PCS 7 and SIMATIC PDM or PDM as a stand-alone with permanent local SIMATIC PDM installation within a third party process control system / automation system providing HART, PROFIBUS, Foundation Fieldbus and MODBUS communication with permanent local SIMATIC PDM installation within a third-party process control system / automation system that supports the communication protocols HART, PROFIBUS, Foundation Fieldbus and MODBUS. Highlights Application in potentially explosive areas Real Time Audio / Video Collaboration (SIPIX RC) via crsp High robustness (military specification MIL-STD-2106) Desktop Sharing via crsp Functionally extendable (e.g. by using data goggles) Unrestricted Entry-ID: , V1.0, 01/2019 5

6 2 Scope of application Advantages The use of the SIPIX SD series offers various advantages, both for the expert with remote access and for the service technician on site: Remote access via SIPIX SD Process Instrumentation Service (PI-Service) can be done remotely without specific knowledge in the field technique by an expert Several experts can simultaneously access a SIPIX SD Training on the Job Training of service field engineers with the help of an expert during the use of the service. Mobility Optimized workflows Increased safety On-board software components The pre-installed software components and their settings are optimally matched, so that they are executable together on your system. This is verified in particular through system testing and is ensured throughout the entire LifeCycle. The following software components are pre-installed on the SIPIX SD series: SIPIX RC SIMATIC PDM crsp SSL Client for Remote ServiceTight VNC for desktop sharing Entry-ID: , V1.0, 01/2019 6

7 3 Start SIPIX SD 3 Start SIPIX SD 1. Hold down the on/off button (1) until the LED (2) lights up When the SIPIX SD has started, the Windows logon opens. 2. Click on the text box and enter the default login password "Siemens" using the on-screen keyboard. Immediately after first entry into service, change the Windows login password. 3. Confirm the entry with "Enter". If you use a SIM card, a SIM card password may be requested, if necessary, after Frei the verwendbar Windows login. Entry-ID: , V1.0, 01/2019 7

8 4 Remote connection 4 Remote connection Confirm Desktop Sharing (VNC) of remote expert (section 4.1) Start Collaboration Session (section 4.2) For additional information about the output content of the Remote Service, please refer to the Siemens Industry Mall: For more information on how to establish a secure remote connection with crsp, see the FAQ "How to establish a secure connection between a PC station and the Siemens Remote Service Platform with an SSL VPN Client": Confirm Desktop Sharing (VNC) of remote expert Requirements SIPIX SD series is connected to the Internet A remote expert has launched desktop sharing 1. Wait for the access request for desktop-sharing by the remote expert. 2. If the access request has been started by the remote expert, the "Incoming TightVNC Connection" dialog appears. Confirm the access request by clicking the "Accept" button. Only after confirmation of the access request on the SIPIX SD can it be operated by the remote expert via desktop sharing. Entry-ID: , V1.0, 01/2019 8

9 4 Remote connection 4.2 Starting a Collaboration Session on the SIPIX SD Series Audio/Video Collaboration Software "SIPIX RC" The audio / video collaboration software "SIPIX RC" is a web application using the browser "Chromium". It allows video and audio data communication between Windows systems via a peer-to-peer connection. 1. Establish an Internet connection to the SIPIX SD. 2. Double-click on the 'RC-HUB' icon on the home screen to start the Collaboration Session. The website "SIEMENS Remote Collaboration - Field Engineer" opens automatically in the browser "Chromium". Because the application starts in the background, it may take several minutes until the browser displays the home page. Do not close the browser. 3. Wait for the return information from the remote expert ("waiting for expert"). Do not start the session on the SIPIX SD side until the remote expert has completed the access modalities. The red dot in the tab signals the connection constitution for the video/audio session. 1. Click the "Start Session" button to launch the video/audio session. Entry-ID: , V1.0, 01/2019 9

10 4 Remote connection The Remote Expert sees the livestream of the SIPIX SD. Tablet view Remote Expert view 2. Click on a desired area of the image to freely move the red pointer. The remote expert is shown the red pointer simultaneously in the video session and it can also be moved by him as desired. If the SIPIX SD is not used for a certain period of time, the browser closes automatically with the remote collaboration on the SIPIX SD due to data security and data protection requirements. In this case, rerun steps 1 and 2 to start the collaboration session again. Entry-ID: , V1.0, 01/

11 5 HotTab 5 HotTab HotTab is designed as a quick access program. Therefore, the main user interface is located in the right corner of the screen, to prevent the contents on the screen being blocked. Double-click the "Hottab" icon on the SIPIX SD home screen to open the "HotTab" software. The main user interface includes the following menu items: (1) Shortcuts (2) Camera (3) ON/OFF device (4) Settings 5.1 Shortcuts In the "Shortcuts" menu, any programs for quick access can be configured by the user. You can link up to eight programs. 1. Click on the "Shortcuts" (1) symbol to open the function. 2. Click on the magnifying glass icon to link any program. 3. Click on the "X" icon to delete the link. Entry-ID: , V1.0, 01/

12 5 HotTab 5.2 Camera In the "Camera" menu, you can record videos and images and change camera settings. Click on the "Camera" (2) symbol to open the "Camera" menu. If the camera function is disabled (white), first enable the feature in the menu "Device ON/OFF" under "camera enable/disable". Then open the "Camera" menu in the main interface menu again (1) Change front/back camera (2) Settings for save destination for images/videos and image quality (3) Flash (4) Image resolution of the stored images (5) End camera mode (6) Capture photos/video (7) Shutter button (8) Camera image (9) Open save destination for images and videos Entry-ID: , V1.0, 01/

13 5 HotTab 5.3 Device ON / OFF In the "Device On/OFF" menu, you can enable hardware capabilities or disable them (1) Expansion port enabled/disabled (2) External GPS antenna On/Off (3) VGA connection (docking station) (4) Light sensor on/off (5) Touch Settings (6) Stop "ON/OFF device" (7) Enable/Disable WLAN (8) Enable/Disable WWAN (9) Enable/Disable GPS (10) Enable/Disable Bluetooth (11) Enable/Disable Camera (12) Enable/Disable Indicators White icon = off/disabled Orange icon = on/enabled Entry-ID: , V1.0, 01/

14 5 HotTab 5.4 Settings In the "Settings" menu you can find information about the installed HotTab version and the battery status of the SIPIX SD. Click on the "settings" icon (4) to reach the "Settings" menu (1) SIPIX SD information (BIOS, HotTab version, serial number, etc.) (2) Remaining capacity for main and back-up battery (3) Expected recharge time for main battery (4) Assignment of the SIPIX SD function keys (Fn1 and Fn2) (5) Brightness settings display (6) Alignment display 5.5 Assignment of the function keys of the SIPIX SD series (Fn1 and Fn2) There are two variants regarding the use of the two function keys "Fn1" and "Fn2": Short Press Long Press Both settings can be simultaneously active. 1. Click on the "Function 1" (4) icon to assign the "Fn1" function key. 2. Click on the "Short Press" icon. 3. Click the icon of the application you wish to assign to the button. If you want to link your own application, click on the "Magnifying glass" under the "Customize" icon and select the desired application. 4. Click on the "Long Press" icon. 5. Click the icon of the application you wish to assign to the button. 6. Press the "FN1" function key. Opens the previously selected application for "Short Press". Entry-ID: , V1.0, 01/

15 5 HotTab 7. Hold the "Fn1" button for approx. 3 secs. Opens the previously selected application for "Long Press". The assignment of function key "Fn2" is identical. Entry-ID: , V1.0, 01/

16 6 Communication between SIPIX SD series and field devices 6 Communication between SIPIX SD series and field devices The following HART modems are used for communication between field device and SIPIX SD: VIATOR Bluetooth HART Modem, section 6.1 VIATOR USB HART Modem, section 6.2 This section describes the structure of both communication options and the stepby-step connection setup to the field device via SIMATIC PDM (section 6.3) Physical connection of HART modems The HART modem is physically connected the 4-20 ma current loop of the field device through a terminating resistor parallel. If a terminator is already installed in the hardware, the HART modem can be connected directly to the terminals of the field device. The polarity of the HART connections of the HART modem plays no role in both cases. VIATOR HART MODEM 6.1 Setting up a link to the VIATOR Bluetooth HART Modem The VIATOR Bluetooth HART modem (BT HART modem) is a point-to point HART PC modem for temporary connections to HART field devices. The host PC uses an internal Bluetooth interface to communicate with the BT HART modem. The modem has a battery life of approximately 20 h operating time. The batteries can be replaced. The BT HART modem is intrinsically safe and suitable for use in potentially explosive atmospheres. Bluetooth is a very secure protocol that includes several features that make it more difficult to intercept the signal. The authentication of BT HART modems is via a PIN-code entered by the user during the connection establishment process. Thereby all the data that is sent over this connection, is encrypted with a unique key that is created during the connection process. Entry-ID: , V1.0, 01/

17 6 Communication between SIPIX SD series and field devices You will find more information on the VIATOR Bluetooth HART Modem on the following link: The SIPIX SD Series has an integrated Bluetooth Class 1 adapter. Maximum range of the BT HART modem of 100 m can thereby be reached. 1. Click the "HotTab" icon on the SIPIX SD home screen. 2. Click on "Device ON/OFF". 3. Activate Bluetooth "BT". 4. Click the "Bluetooth" icon in the SIPIX SD menu bar. 5. Click on "Add a Device". 6. Turn the BT HART modem on. Entry-ID: , V1.0, 01/

18 6 Communication between SIPIX SD series and field devices 7. Select the BT HART modem. Click the button "Pair". 8. In the text box, enter the password "mactek". Then click on the "Next" button. The BT HART modem is connected to the SIPIX SD. 9. Click on the "ViatorCheckBT" icon on the SIPIX SD home screen to check the Bluetooth connection. 10. Confirm the message "Do you want to allow..." with the "Yes" button. Entry-ID: , V1.0, 01/

19 6 Communication between SIPIX SD series and field devices 11. Select the option "Show BT" and "Disable Port Mapping". Then click the "Update Port List" button. The BT HART modem is displayed in the "Active Com Ports" field. In this example, the BT HART modem is assigned to port "COM10" (important for SIMATIC PDM settings). 12. Click in the "Active Com Ports" field on "MACTekViator6532". In the field "HART modem information" the version and the battery level of the BT HART modems and the date is displayed if successfully connected. 13. Click on the "Advanced" tab to set, for example, the automatic switch-off time of the Bluetooth connection. Entry-ID: , V1.0, 01/

20 6 Communication between SIPIX SD series and field devices 14. Click the "Check HART Device 0" button to check the connection to the field device. In the field "HART devices" the field device connected to the BT HART modem appears. 15. Click on the "Read Primary Variable" button to check the transmission of values. 16. Close the "ViatorCheckBT" software on the SIPIX SD. If the selected hardware switch-off voltage of the BT HART modem falls below 2.8 V, the device switches off automatically. In this case, replace the batteries of the BT HART modem before you turn it on again. Entry-ID: , V1.0, 01/

21 6 Communication between SIPIX SD series and field devices 6.2 Setting up a link to the VIATOR USB HART Modem The VIATOR USB HART modem is used as an interface for the commissioning and calibration of HART field devices and their data collection. The modem is Hart-compliant for communication with all HART field devices. Power supply to the USB HART modem is via the USB port. No external power supply is needed. You will find more information on the VIATOR USB HART Modem on the following link: 1. Connect the USB HART modem physically to the USB port of the SIPIX SD. 2. Click on the "ViatorCheckBT" icon on the SIPIX SD home screen to check the Bluetooth connection. 3. Confirm the message "Do you want to allow..." with the "Yes" button. 4. Select the option box for "Disable Port Mapping". The USB HART modem is displayed in the "Active Com Ports" field. In this example, the USB HART modem is assigned to port "COM20" (important for SIMATIC PDM settings). 5. Click the "Check HART Device 0" button to check the connection to the field device. In the field "HART devices" the field device connected to the BT HART modem appears. 6. Click on the "Read Primary Variable" button to check the transmission of values. Entry-ID: , V1.0, 01/

22 6 Communication between SIPIX SD series and field devices 7. Close the "ViatorCheckBT" software on the SIPIX SD. 6.3 Connection set-up to a HART field device over SIMATIC PDM 1. Click on the home screen of the SIPIX SD on the "SIMATIC PDM stand alone" icon. 2. Choose the menu option "File > New". Entry-ID: , V1.0, 01/

23 6 Communication between SIPIX SD series and field devices 3. In the "Name" text box, type a project name. In this example, it is "LR250_HART". 4. Select "networks" in the "Process Device Network View" window and then select the menu command "Insert > SIMATIC PDM > 5 Communication network". 5. Click on the "Assign Device Type " button in the "Insert Object networks" dialog box. Entry-ID: , V1.0, 01/

24 6 Communication between SIPIX SD series and field devices 6. In the list, select "Networks > HART > HART modem networks > HART modem network". Click "OK". 7. Click on the "Assign Device Type " button in the "Insert Object networks" dialog box on the "OK" button. 8. In the list, select "LR250_HART > networks > SIEMENS-PC > COM Port Interface". 9. Right-click "COM Port Interface" and select the menu command "Object Properties...". Entry-ID: , V1.0, 01/

25 6 Communication between SIPIX SD series and field devices 10. Change to the tab "Communication" and enter the assigned port of the HART modem in the text field "COM Port" (in this example port "10"). 11. Select "LR250_HART> networks > HART modem network". 12. Select the menu command "Insert > SIMATIC PDM > 1 Object". 13. In the dialog box "Insert Object networks" click on the "Assign Device Type " Entry-ID: , V1.0, 01/

26 6 Communication between SIPIX SD series and field devices If the field device cannot be assigned automatically, the appropriate device description (Electronic Device Description, short "EDD") must first be downloaded and integrated into the Device Integration Manager. Siemens Industry Online Support: Click the "Device Identification" button. The field device will be automatically assigned. 15. Click on the "OK" button. 16. Click on the "OK" button in the "Insert Object networks" dialog box. Entry-ID: , V1.0, 01/

27 7 Expansion with data goggles 7 Expansion with data goggles 7.1 Preparations Commissioning /Installation 1. Connect the goggles to the controller by cable before starting the device. 2. Press the Power button at the top of the controller to start the device. 2 1 You can find more information at Setting up a network connection After the goggles have started, you can establish a network connection. To establish a connection to the SIPIX SD, make sure that both devices (EPSON Movero and SIPIX SD) are in the same network. A mobile hotspot, for example, is suitable for this purpose. 1. Select the gear icon from the APP list. 2. Select "Wi-Fi" in the "Wireless & networks" section. If the Wi-Fi function is turned off, turn on the function and select the SSID of the router or mobile hotspot you are using. Entry-ID: , V1.0, 01/

28 7 Expansion with data goggles Installing "Google Chrome" The transmission of video and audio is based on the open standard "WebRTC" (Web Real- Time Communication). For smooth communication it is recommended to use the browser "Google Chrome". The installation software for installing "Google Chrome" for Android is available in the "Google Play Store" or alternatively in the "MOVERIO APP Store" pre-installed on the data goggles. 1. Connect the tracking pad to your PC via USB cable. 2. Place the Android Package File (APK) to be installed in a directory of your choice (e.g. "Downloads"). 3. Use the data goggles to navigate to the "MovFilter" folder and select the subfolder where the APK file is located. 4. Press and hold the desired APK file until the following window appears: 5. Select "install" and then restart your data goggles. 7.2 Remote Collaboration operation Requirement The SIPIX SD series serves as an interface between data goggles and the computer of a remote expert. SIPIX SD is registered in the crsp and approved for the use of remote support. SIPIX SD and EPSON data goggles are located in the same network with the same network ID. Entry-ID: , V1.0, 01/

29 7 Expansion with data goggles Setting up a connection using data goggles 1. Start the "SIPIX RC" Do not click "Start Session" 2. Open the browser "Google Chrome" via the application view on the data goggles. 3. Call up the IP address of the SIPIX SD ( 4. When the "Wait for Expert" window appears, the data goggles are ready for use. 5. Wait for feedback from the Remote Expert. Then click the "Start Session" button. You see the camera image of your data goggles. The camera image is transmitted live to the Remote Expert. During use, activate the key lock on the data goggles. Press and hold the left button of the tracking pad. Change of audio / video connection between SIPIX SD series and data goggles 1. Refresh the browser in which the live image transmission takes place with the button '' ''. If this icon is not visible on the data goggles, exit full screen mode by pressing the "Back" button on the Tracking Pad. The "Waiting for Expert" window opens. 2. Start the Live Collaboration by clicking the "Start Session" button on the SIPIX SD. 3. If you want to switch to the EPSON data goggles again, repeat steps 1 to 3. Entry-ID: , V1.0, 01/

30 8 Faults and troubleshooting 8 Faults and troubleshooting 8.1 Canceling the network connection Loss of network connection of the SIPIX SD Series or EPSON data goggles Reestablish connection. After reconnecting to the network, refresh your browser and press the "Start Session" button again. Loss of Internet connection of data goggles, despite sufficient WLAN signal Despite a stable connection to an internet-capable hotspot, it can happen that no website can be reached. In this case, deactivate the "WLAN" function in the settings of your data goggles and then activate it again. Loss of audio / video transmission on the computer of the remote expert By using another wireless device (e.g. the EPSON data goggles), it can happen that no video signal is received on the remote expert's side. In this case, reload your session using the data goggles. In rare cases, the loss can occur several times in a row. 8.2 Other faults The charging icon is constantly present If the charging icon does not disappear during connection setup even after a long wait, check whether the browser used supports communication via WebRTC. If the behavior still occurs, refresh the browser window. It is recommended to exclusively use a Chrome based browser Entry-ID: , V1.0, 01/

31 9 Appendix 9 Appendix 9.1 Service and support Industry Online Support Do you have any questions or need assistance? Siemens Industry Online Support offers round the clock access to our entire service and support know-how and portfolio. The Industry Online Support is the central address for information about our products, solutions and services. Product information, manuals, downloads, FAQs, application examples and videos all information is accessible with just a few mouse clicks: support.industry.siemens.com Technical Support The Technical Support of Siemens Industry provides you fast and competent support regarding all technical queries with numerous tailor-made offers ranging from basic support to individual support contracts. Please send queries to Technical Support via Web form: SITRAIN Training for Industry We support you with our globally available training courses for industry with practical experience, innovative learning methods and a concept that s tailored to the customer s specific needs. For more information on our offered trainings and courses, as well as their locations and dates, refer to our web page: Service offer Our range of services includes the following: Plant data services Spare parts services Repair services On-site and maintenance services Retrofitting and modernization services Service programs and contracts You can find detailed information on our range of services in the service catalog web page: support.industry.siemens.com/cs/sc Industry Online Support app You will receive optimum support wherever you are with the "Siemens Industry Online Support" app. The app is available for Apple ios, Android and Windows Phone: support.industry.siemens.com/cs/ww/en/sc/2067 Entry-ID: , V1.0, 01/

32 9 Appendix 9.2 Links and literature Table 9-1 No. \1\ Siemens Industry Online Support Topic \2\ Link to this entry page of this application example \3\ SIPIX SD ZN/Z2 Industry tablet PC \4\ SIPIX SD Z1 Industry tablet PC \5\ SIPIX SD ZN/Z2 Industry tablet PC brief instruction \6\ SIPIX SD Z1 Industry tablet PC brief instruction \7\ SIMATIC Process Control System PCS 7 Compendium Part F - Industrial Security \8\ Siemens Remote Service \9\ Siemens Industry Mall \10\ VIATOR HART Modem Change documentation Table 9-2 Version Date Modifications V1.0 01/2019 First version Entry-ID: , V1.0, 01/