Veeam ONE. Version 8.0. Deployment Guide

Transcription

1 Veeam ONE Version 8.0 Deployment Guide April, 2015

2 2015 Veeam Software. All rights reserved. All trademarks are the property of their respective owners. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form by any means, without written permission from Veeam Software (Veeam). The information contained in this document represents the current view of Veeam on the issue discussed as of the date of publication and is subject to change without notice. Veeam shall not be liable for technical or editorial errors or omissions contained herein. Veeam makes no warranties, express or implied, in this document. Veeam may have patents, patent applications, trademark, copyright, or other intellectual property rights covering the subject matter of this document. All other trademarks mentioned herein are the property of their respective owners. Except as expressly provided in any written license agreement from Veeam, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property. Important! Please read the End User Software License Agreement before using the accompanying software program(s). Using any part of the software indicates that you accept the terms of the End User Software License Agreement. 2 Veeam ONE DEPLOYMENT GUIDE REV 3

3 CONTENTS CONTENTS... 3 CONTACTING VEEAM SOFTWARE... 4 ABOUT THIS GUIDE... 5 ABOUT VEEAM ONE... 6 VEEAM ONE ARCHITECTURE... 7 DEPLOYMENT SCENARIOS... 8 TYPICAL DEPLOYMENT... 8 ADVANCED DEPLOYMENT... 9 VEEAM ONE LICENSING UPDATING VEEAM ONE LICENSE FREE EDITION DEPLOYMENT PLANNING AND PREPARATION SYSTEM REQUIREMENTS System Requirements for Typical Installation System Requirements for Advanced Installation PERMISSIONS PORTS FIREWALL RULES INSTALLING VEEAM ONE TYPICAL INSTALLATION ADVANCED INSTALLATION INSTALLING VEEAM ONE MONITOR CLIENT ACCESSING VEEAM ONE MONITOR, REPORTER AND BUSINESS VIEW Securing Veeam ONE Reporter and Business View Websites DEFAULT CONFIGURATION SECURITY GROUPS DATA RETENTION UNINSTALLING VEEAM ONE UPGRADING TO VEEAM ONE UPGRADING VEEAM ONE MONITOR CLIENT APPENDIX A. CREATING VEEAM ONE DATABASE WITH A SQL SCRIPT Veeam ONE DEPLOYMENT GUIDE REV 3

4 CONTACTING VEEAM SOFTWARE At Veeam Software we value the feedback from our customers. It is important not only to help you quickly with your technical issues, but it is our mission to listen to your input, and build products that incorporate your suggestions. Customer Support Should you have a technical concern, suggestion or question, please visit our Customer Center Portal at cp.veeam.com to open a case, search our knowledge base, reference documentation, manage your license or obtain the latest product release. Online Support If you have any questions about Veeam ONE, you can use the following resources: Full documentation set at Community forum at forums.veeam.com Company Contacts For the most up-to-date information about company contacts and office locations, please visit 4 Veeam ONE DEPLOYMENT GUIDE REV 3

5 ABOUT THIS GUIDE This guide describes Veeam ONE deployment scenarios, provides information about the product design and structure and offers step-by-step instructions and recommendations for successful installation. Intended Audience The guide is designed for anyone who plans to use the Veeam ONE solution. It is primarily aimed at administrators managing Veeam Backup & Replication, VMware vsphere and Microsoft Hyper-V environments, but can also be helpful for other current and perspective Veeam ONE users. Document Revision History Revision # Date Change Summary Revision 1 7/11/2014 Initial version of the document for Veeam ONE 8.0. Revision 2 17/02/2015 Added sections Accessing Veeam ONE Monitor, Reporter and Business View and Securing Veeam ONE Reporter and Business View Websites. Revision 3 28/04/2015 Updated list of VMware vsphere versions in section Supported Virtualization Platforms; updated sections System Requirements; added link to Knowledge Base article on difference between the installation types. 5 Veeam ONE DEPLOYMENT GUIDE REV 3

6 ABOUT VEEAM ONE Veeam ONE is a comprehensive solution developed by Veeam Software for managing virtual environments. Veeam ONE enables real-time monitoring, business documentation and management reporting for Veeam Backup & Replication, VMware vsphere and Microsoft Hyper-V. Veeam ONE is designed to give IT administrators peace-of-mind to manage every aspect of the modern virtual environment. Every Veeam ONE capability meets a specific business challenge from monitoring the state of VMs and their performance, generating reports for capacity planning and upgrade purposes, to providing management with transparent and granular views of the virtual infrastructure from a business-oriented perspective. Veeam ONE: Provides advanced monitoring, reporting and capacity planning for Veeam Backup & Replication. With at-a-glance views of backup infrastructure health and performance, 24x7 monitoring of backup jobs and repositories and reporting of protected, unprotected and verified VMs, you will always know whether critical VMs in your virtual environment are properly protected. Is the industry standard for monitoring virtual infrastructure events (both VMware vsphere and Microsoft Hyper-V). It provides a comprehensive, performance- and business-oriented view of your entire virtual infrastructure and complements vcenter Server or System Center Virtual Machine Manager management capabilities. Offers monitoring and reporting capabilities for multi-tenant clouds provisioned with VMware vcloud Director. A comprehensive view of cloud computing resources and servicefocused reports allow you to sustain consistent processes for vcloud operational framework and maintain established service levels. Discovers, documents and analyzes your entire virtual infrastructure. It maintains a complete history of all objects, settings and changes providing hands-on performance trends and utilization forecasts, so you can truly understand your virtual infrastructure past, present and future. Allows you to map virtual infrastructure objects to custom groups and view your environment from a different perspective. In addition to views of your virtual objects based on virtual infrastructure topology, Veeam ONE lets you group, view and manage clusters, hosts, virtual machines and storage objects based on such criteria as business unit, department, location, purpose, SLA and so on, equipping you with business-oriented views of your virtual infrastructure. Veeam ONE incorporates years of experience and extensive feedback to ease deployment and provide expeditious, transparent and seamless management of your virtualized environment. 6 Veeam ONE DEPLOYMENT GUIDE REV 3

7 Veeam ONE Architecture Veeam ONE relies on client-server architecture to work effectively in environments of any size and complexity. Veeam ONE architecture includes the following structural components: Veeam ONE Server Veeam ONE Server is responsible for collecting data from virtual servers, vcloud Director servers and Veeam Backup & Replication servers and storing this data into the SQL database. As part of Veeam ONE Server, the following components are installed: Veeam ONE Monitoring Server and Veeam ONE Reporting Server. Veeam ONE Web UI Veeam ONE Web UI is the client part of Veeam ONE that communicates with the SQL database to enable viewing reports and customizing infrastructure views. The collected data is processed and displayed through a web-based interface. As part of Veeam ONE Web UI, the following components are installed: Veeam ONE Reporting Client and Veeam ONE Business View Client. Veeam ONE Monitor Client Veeam ONE Monitor Client is the client part that connects to the Veeam ONE Monitoring Server installed locally or remotely. Veeam ONE Monitor Client is the primary tool for monitoring your virtual environment. It allows you to configure connections to virtual and backup servers, choose hosts to monitor, view and manage alarms and monitoring data, analyze performance of virtual infrastructure objects and backup infrastructure components, troubleshot issues that occur in your environment, generate reports and administer monitoring settings. 7 Veeam ONE DEPLOYMENT GUIDE REV 3

8 DEPLOYMENT SCENARIOS Veeam ONE supports two deployment scenarios: Typical deployment The typical deployment scenario is ideal if you want to consolidate the entire product functionality in one place by installing all product components on a single machine (physical or virtual). This scenario is preferable for small- to medium-scale deployments. Advanced deployment The advanced deployment scenario is more suitable if you want to separate client/server roles and install product components on different machines. Typical Deployment The following diagram illustrates the typical Veeam ONE deployment scenario. In the typical deployment scenario: All Veeam ONE components (Veeam ONE Server, Veeam ONE Web UI, and Veeam ONE Monitor Client) are installed altogether on a single machine (either physical or virtual). To store data retrieved from connected servers, a local or remote SQL Server instance is required as a supporting system. If you have a SQL Server instance that meets Veeam ONE system requirements, you can adopt it for Veeam ONE deployment. Otherwise, you can install a new SQL Server instance during the product installation Veeam ONE setup package includes SQL Server 2012 Express. Note: For large-scale deployments (1000+ VMs), is it recommended to use a remote SQL Server installation as a backend. It is also recommended to run Veeam ONE services on a dedicated server. Such distributed installation will improve performance of Veeam ONE services. To enable multi-user access to real-time performance statistics and configurable alarms, you can additionally install several instances of Veeam ONE Monitor Client on separate machines. Thus, you will be able to access Veeam ONE functionality either from the local machine or from remote computers. For instructions on the typical installation procedure, see Typical Installation. 8 Veeam ONE DEPLOYMENT GUIDE REV 3

9 Advanced Deployment The following diagram illustrates the advanced Veeam ONE deployment scenario. The advanced deployment scenario relies on a distributed architecture where server and client parts are separated and installed on different machines (physical or virtual). In the advanced deployment scenario: Veeam ONE Server and Veeam ONE Web UI components are installed on separate machines. To enable user access to real-time performance statistics and configurable alarms, you need to install one or several instances of Veeam ONE Monitor Client. To store data retrieved from connected servers, a local or remote SQL Server instance is required as a supporting system. If you already have a SQL Server instance that meets Veeam ONE system requirements, you can adopt it for Veeam ONE deployment. Otherwise, you can install a new SQL Server instance during the product installation Veeam ONE setup package includes SQL Server 2012 Express. Note: For large-scale deployments (1000+ VMs), is it recommended to use a remote SQL Server installation as a backend. It is also recommended to run Veeam ONE services on a dedicated server. Such distributed installation will improve performance of Veeam ONE services. The advanced installation utilizes a client-server model for data collection and communication. Server component collects data from virtual infrastructure servers, vcloud Director servers and Veeam Backup & Replication servers and stores this data in the SQL database. Web UI components (Veeam ONE Reporting and Veeam ONE Business View components) communicate with the SQL database allowing users to access collected data for generating reports and managing business categorization. Monitor Client communicates with Veeam ONE Server directly to obtain real-time virtual infrastructure performance data and data protection statistics. For a successful Veeam ONE deployment, it is essential that the client components are aware of the Veeam ONE Server and SQL database location, and can connect to them to process and manipulate data. For instructions on the advanced installation procedure, see Advanced Installation. 9 Veeam ONE DEPLOYMENT GUIDE REV 3

10 VEEAM ONE LICENSING Veeam ONE is licensed by the total number of CPU sockets on the managed hosts. A managed host is defined as a VMware vsphere ESX host or Microsoft Hyper-V host from which data is collected, or that is otherwise managed by the software. Veeam ONE license does not put any restrictions on: The number of managed vcloud Director servers. For details on supported versions of vcloud Director, see Integration with vcloud Director. The number of managed Veeam Backup & Replication servers. For details on supported editions and versions of Veeam Backup & Replication, see Integration with Veeam Backup & Replication. Veeam ONE is available in two versions paid version featuring full functionality and free version featuring limited functionality. To make all Veeam ONE functionality available, you must install either a valid purchased license or an evaluation license. To obtain a paid or evaluation license, log on to using your personal Veeam account and navigate to the Licensing section. You can also use the direct link The link to this section is included in the you receive after downloading the Veeam ONE setup package. If you do not provide a valid license, the product will default to the free version. The free version will work for 90 days. After this period, you will have 10 days to install a license if you want to continue using Veeam ONE. To obtain a free license, you need to fill out a registration form. Veeam ONE makes the link to the registration form available after 90 days of operation in the free mode. Updating Veeam ONE License If you want to replace your license or upgrade the license, you can do this in Veeam ONE Monitor: 1. Click Help, and select License Information. The License Information window will open. 2. To install a new license, click Install License and browse to the folder where a Veeam ONE license file is located. The license file you provide will be propagated to all Veeam ONE components, so you do not need to repeat the license update procedure for each component. Free Edition The free version has some functionality limitations as compared to the full Veeam ONE version. For a detailed description of Veeam ONE Free Edition possibilities, refer to 10 Veeam ONE DEPLOYMENT GUIDE REV 3

11 DEPLOYMENT PLANNING AND PREPARATION Before installing Veeam ONE, check supported virtualization platforms, system requirements, permissions and network ports used for data transmission. Supported Virtualization Platforms Veeam ONE supports the following virtualization platforms: VMware vsphere Environment Platforms Software Hosts VMware vsphere 4.x, 5.0, 5.1, 5.5, 6.0* (English version only) vcenter Server 4.x, 5.0, 5.1, 5.5, 6.0* (optional) ESX 4.x ESXi 4.x, 5.0, 5.1, 5.5 ESXi 6.0* Microsoft Hyper-V Environment Platforms Software Hosts Windows Server 2012 R2 Windows Server 2012 Windows Server 2008 R2 SP1 Microsoft System Center 2012 R2 Virtual Machine Manager (optional) Microsoft System Center 2012 Virtual Machine Manager (optional) Microsoft System Center 2008 R2 Virtual Machine Manager SP1 (optional) Windows Server Hyper-V 2012 R2 Microsoft Hyper-V Server 2012 R2 (free) Windows Server Hyper-V 2012 Microsoft Hyper-V Server 2012 (free) Windows Server Hyper-V 2008 R2 SP1 Microsoft Hyper-V Server 2008 R2 SP1 (free) *Support for VMware vsphere 6.0 is available only after applying Veeam ONE 8.0 Update 2. Integration with vcloud Director Veeam ONE offers monitoring and reporting capabilities for VMware vcloud Director 5.1, 5.5 and 5.6. Integration with Veeam Backup & Replication Veeam ONE offers monitoring and reporting capabilities for the following versions and editions of Veeam Backup & Replication: Veeam Backup & Replication Version Veeam Backup & Replication 6.5, 7.0 and 8.0 Editions* Servers Veeam Backup & Replication Standard Veeam Backup & Replication Enterprise Veeam Backup & Replication Enterprise Plus Veeam Backup & Replication Veeam Backup Enterprise Manager * Monitoring and reporting for Veeam Backup Free Edition is not supported. Monitoring and reporting on Veeam Cloud Connect is supported in both Veeam ONE and Veeam ONE Free Edition. 11 Veeam ONE DEPLOYMENT GUIDE REV 3

12 System Requirements Veeam ONE system requirements vary depending on the selected installation type (typical or advanced). In this section, you will find system requirements that apply to both types of installation. Important! Installation of Veeam ONE components is not supported on Domain Controller. System Requirements for Typical Installation The following table describes system requirements for a typical installation: Veeam ONE CPU: modern x64 processor (minimum 2 cores). Using faster multi-core processors improves data processing performance. Hardware Memory: 4096MB RAM (minimum), 8192MB RAM (recommended). Using faster memory (DDR3) and remote SQL Server improves data processing performance. Hard Disk Space: 500 MB for product installation and sufficient disk space for SQL Server and Veeam ONE database (if installed locally). Only 64-bit versions of the following operating systems are supported: OS Database Software Microsoft Windows Server 2012 R2 Microsoft Windows Server 2012 Microsoft Windows 8.x Microsoft Windows Server 2008 R2 SP1 Microsoft Windows Server 2008 SP2 Microsoft Windows 7 SP1 Microsoft SQL Server (Full and Express Editions) Microsoft SQL Server 2014 Microsoft SQL Server 2012 (Express edition is included in Veeam ONE setup package) Microsoft SQL Server 2008 R2 Microsoft SQL Server 2008 Microsoft SQL Server 2005 Reporting Services (optional) Microsoft SQL Server Reporting Services 2014 Microsoft SQL Server Reporting Services 2012 Microsoft SQL Server Reporting Services 2008 R2 Microsoft SQL Server Reporting Services 2008 Microsoft SQL Server Reporting Services 2005 Note: For production deployment of Veeam ONE, it is recommended to use SQL Server Standard Edition or higher. 1. Microsoft Internet Explorer 9.0 or later, or Mozilla Firefox 22 or later, Chrome 27 or later 2. Microsoft Office 2007, 2010 or 2013, Microsoft Visio 2003, 2007, 2010 or 2013, a PDF viewer, Adobe Flash Player 10.2 or later for viewing reports 3. System Center 2008 R2 Virtual Machine Manager SP1 Admin UI (optional, to be able to connect SCVMM 2008 servers to Veeam ONE) 4. System Center 2012 Virtual Machine Manager Admin UI (optional, to be able to register SCVMM 2012 servers to Veeam ONE) 5. System Center 2012 R2 Virtual Machine Manager Admin UI (optional, to be able to register SCVMM 2012 R2 servers to Veeam ONE) The following components are included in the Veeam ONE setup package and can be installed automatically: 12 Veeam ONE DEPLOYMENT GUIDE REV 3

13 Veeam ONE 1. Microsoft.NET Framework 4 or later 2. Microsoft Visual C Service Pack 1 Redistributable Package 3. Microsoft Internet Information Services (IIS) 7.0 or later 4. Microsoft PowerShell 2.0 (required for Windows Server 2008) 5. Microsoft PowerShell 3.0 (required for SCVMM 2012 or SCVMM 2012 R2 Admin UI) 6. Microsoft SQL Native Client Microsoft SQL Server System CLR Types 8. Microsoft SQL Server 2012 Management Objects 9. Microsoft Report Viewer Redistributable WAS Configuration APIs Other Windows Management Instrumentation service must be enabled 13 Veeam ONE DEPLOYMENT GUIDE REV 3

14 System Requirements for Advanced Installation The following table describes system requirements for an advanced installation: Veeam ONE Server CPU: modern x64 processor (minimum 2 cores). Using faster multi-core processors improves data processing performance. Hardware Memory: 4096MB RAM (minimum), 8192MB RAM (recommended). Using faster memory (DDR3) and remote SQL Server improves data processing performance. Hard Disk Space: 500 MB for product installation and sufficient disk space for SQL Server and Veeam ONE database (if installed locally). Only 64-bit versions of the following operating systems are supported: OS Software Other Microsoft Windows Server 2012 R2 Microsoft Windows Server 2012 Microsoft Windows 8.x Microsoft Windows Server 2008 R2 SP1 Microsoft Windows Server 2008 SP2 Microsoft Windows 7 SP1 1. System Center 2008 R2 Virtual Machine Manager Admin UI (optional, to be able to connect SCVMM 2008 servers to Veeam ONE) 2. System Center 2012 Virtual Machine Manager Admin UI (optional, to be able to connect SCVMM 2012 servers to Veeam ONE) 3. System Center 2012 R2 Virtual Machine Manager Admin UI (optional, to be able to connect SCVMM 2012 R2 servers to Veeam ONE) The following components are included in the Veeam ONE setup package and can be installed automatically: 1. Microsoft.NET Framework 4 or later 2. Microsoft Visual C Service Pack 1 Redistributable Package 3. Microsoft PowerShell 2.0 (required for Windows Server 2008; included in the install package) 4. Microsoft PowerShell 3.0 (required for SCVMM 2012 and SCVMM 2012 R2 Admin UI) 5. Microsoft SQL Native Client Microsoft SQL Server System CLR Types 7. Microsoft SQL Server 2012 Management Objects 8. Microsoft Report Viewer Redistributable 2012 Windows Management Instrumentation service must be enabled SQL Server for Veeam ONE Microsoft SQL Server (Full and Express Editions): Software Microsoft SQL Server 2014 Microsoft SQL Server 2012 (Express edition is included in Veeam ONE setup) Microsoft SQL Server 2008 R2 Microsoft SQL Server 2008 Microsoft SQL Server 2005 Reporting Services (optional) Microsoft SQL Server Reporting Services 2014 Microsoft SQL Server Reporting Services 2012 Microsoft SQL Server Reporting Services 2008 R2 Microsoft SQL Server Reporting Services 2008 Microsoft SQL Server Reporting Services 2005 Note: For production deployment of Veeam ONE, it is recommended to use SQL Server Standard Edition or higher. 14 Veeam ONE DEPLOYMENT GUIDE REV 3

15 Veeam ONE Web UI Hardware CPU: modern processor (minimum 2 cores). Using faster multi-core processors improves data processing performance. Memory: 2048MB RAM. Using faster memory (DDR3) improves data processing performance. Only 64-bit versions of the following operating systems are supported: OS Software Hardware Microsoft Windows Server 2012 R2 Microsoft Windows Server 2012 Microsoft Windows 8.x Microsoft Windows Server 2008 R2 SP1 Microsoft Windows Server 2008 SP2 Microsoft Windows 7 SP1 1. Microsoft Internet Explorer 9.0 or later, or Mozilla Firefox 22 or later, Chrome 27 or later 2. Microsoft Office 2007, 2010 or 2013, Microsoft Visio 2003, 2007, 2010 or 2013, a PDF viewer, Adobe Flash Player 10.2 or later for viewing reports The following components are included in the Veeam ONE setup package and can be installed automatically: 1. Microsoft.NET Framework 4 or later 2. Microsoft Internet Information Services (IIS) 7.0 or later 3. Microsoft PowerShell 2.0 (required for Windows 2008 Server; included in the install package) 4. Microsoft PowerShell 3.0 (required for SCVMM 2012 and SCVMM 2012 R2 Admin UI) 5. Microsoft SQL Native Client Microsoft SQL Server System CLR Types 7. Microsoft SQL Server 2012 Management Objects 8. Microsoft Report Viewer Redistributable WAS Configuration APIs CPU: modern x86/x64 processor. Veeam ONE Monitor Client Memory: 1024MB RAM (minimum), 2048MB RAM (recommended). Both 32-bit and 64-bit versions of the following operating systems are supported: OS Software Microsoft Windows Server 2012 R2 Microsoft Windows Server 2012 Microsoft Windows 8.x Microsoft Windows Server 2008 SP2 Microsoft Windows Server 2008 R2 SP1 Microsoft Windows 7 SP1 Microsoft Windows Server 2003 SP2 1. Windows Imaging Component (required for Windows 2003) 2. Microsoft.NET Framework 4 or later 3. Microsoft Core XML 6.0 Parser and SDK 4. Microsoft Windows Installer Veeam ONE DEPLOYMENT GUIDE REV 3

16 Permissions This section describes privileges required for the proper operation of Veeam ONE. Connection to Virtual Servers The account used for connecting to virtual servers must have at least the following permissions: VI Object vcenter, ESX(i) host Hyper-V host, Hyper-V cluster Read-only Host.CIM.CIM Interaction 1 Host.Configuration.Connection 1 Required Permissions VirtualMachine.Interaction.AnswerQuestion 2 Global.Manage custom attributes 3 Global.Set custom attribute 3 Virtual Machine.Interaction.Console Interaction 4 Datastore.Browse datastore 5 Global.Licenses 6 Administrator privileges SCVMM Delegated Administrator or Administrator 1 Required for gathering of ESX(i) host hardware data 2 Required for using VM Console and viewing snapshot information 3 Required for customizing and updating categorization attributes on vcenter Server side 4 Required for accessing VM console from Veeam ONE Monitor 5 Required for collecting datastore details 6 Required for collecting license information Connection to vcloud Director Servers The account used for connecting to vcloud Director must have system administrator privileges. Connection to Veeam Backup & Replication Servers The account used for connecting to a Veeam backup server must have local Administrator permissions on the machines running: Veeam Backup Enterprise Manager Veeam Backup & Replication Backup proxy, backup repository, WAN Accellerator, tape server and cloud gateway components (required to collect performance data from these servers) Veeam ONE Service Account The account used to install Veeam ONE must have the following permissions: Local Administrator permissions on the server where Veeam ONE is installed System Administrator rights on the SQL Server The Named Pipes protocol on SQL Server must be enabled. Note: If the SQL database is installed remotely, with the SQL Server and Veeam ONE components residing in the same workgroup, SQL Server authentication will be required. 16 Veeam ONE DEPLOYMENT GUIDE REV 3

17 Remote Access To be able to access Veeam ONE components installed on a remote machine, you can use one of the following options. Remote Access to Veeam ONE Reporter and Business View via Web Browser Veeam ONE Reporter and Business View web consoles can be accessed via a web browser from a remote machine. To access Veeam ONE Reporter and Business View web consoles remotely, a user must be a member of the Veeam ONE Administrators or Veeam ONE Read-Only Users group on the machine where Veeam ONE Web UI component is installed. For details on Veeam ONE security groups, see Security Groups. Remote Access for Multi-Tenant Monitoring and Reporting Veeam ONE supports multi-tenant access to its monitoring and reporting capabilities. Authorized users can remotely monitor a subset of the vcenter Server or vcloud Director infrastructure and create reports. To monitor and report on a restricted scope of the virtual infrastructure, a user must have permissions assigned on objects of the vcenter Server or vcloud Director inventory hierarchy. For details, see Veeam ONE Multi-Tenant Monitoring and Reporting. 17 Veeam ONE DEPLOYMENT GUIDE REV 3

18 Ports The following table lists connection settings required for proper communication between Veeam ONE components, virtual infrastructure servers, vcloud Director servers and Veeam Backup & Replication servers. From To Protocol Port Notes vcenter ESX(i) SSL TCP 5989 Required to gather data. To learn how to check the current state of the vsphere API port, see the VMware vsphere documentation. Required to gather ESX(i) host hardware data via CIM XML. vcloud Director SSL Required to gather data. Veeam ONE SCVMM TCP 8100 Default SCVMM Administrator Console to SCVMM server port (required by the Veeam ONE Service). Hyper-V host TCP 135 TCP 445 Required for client-server communications. Required for accessing remote registry. 135; Veeam Backup & Replication TCP dynamical ly assigned ports 2 Required to gather data from backup servers through WMI. Veeam ONE Monitor Client Veeam ONE Monitor Server 139 TCP 3 ; Used by Veeam ONE Monitor Client to communicate with the Veeam ONE Server. UDP ; Workstation Web Browser Veeam ONE Reporter Veeam ONE Business View HTTP 1239 HTTP 1340 Required to access Veeam ONE reporting console from a user workstation (a different port number can be chosen during setup). Required to access Veeam ONE business categorization console from a user workstation (a different port number can be chosen during setup). 1 You must open these ports manually 2 To learn about enabling and disabling WMI traffic, see and 3 Associated with the File and Printer Sharing service 18 Veeam ONE DEPLOYMENT GUIDE REV 3

19 Firewall Rules The following table lists exceptions that should be enabled in Windows Firewall Settings. Server App/Feature Details Hyper-V host Remote Event Log Management Required to collect events data from Hyper-V hosts. 19 Veeam ONE DEPLOYMENT GUIDE REV 3

20 INSTALLING VEEAM ONE This section will guide you through the process of Veeam ONE installation. Before You Begin Before you begin installation, check the following prerequisites: Check platform-specific and system requirements. Make sure the machine where Veeam ONE will be installed meets hardware and software requirements. For more details, see System Requirements. Check account permissions. Make sure the user account under which Veeam ONE is installed has sufficient permissions. For more details, see Permissions. Check available ports. Make sure all required ports are open for communication between Veeam ONE components, virtual infrastructure servers, vcloud Director servers and Veeam Backup & Replication servers. For more details, see Ports. Pre-create Veeam ONE database (optional). Normally, the setup automatically creates the Veeam ONE database in the course of installation. However, in some circumstances it might be necessary to create the database with a SQL script instead of using the Veeam ONE Setup wizard. Before installing Veeam ONE, you can create the Veeam ONE database by executing a SQL script that is included with the Veeam ONE installation image. For more details, see Appendix A. Creating Veeam ONE Database with a SQL script. 20 Veeam ONE DEPLOYMENT GUIDE REV 3

21 Typical Installation In the typical deployment scenario, all Veeam ONE components are installed on a single machine. For more details on this scenario, see Typical Deployment. To install Veeam ONE using the typical scenario, follow these steps: Step 1. Obtain the Installation File The Veeam ONE product installation file is available at Step 2. Insert Disk or Mount an Image File Burn the downloaded *.iso image file to a CD/DVD or mount the installation image using disk image emulation software. If you are installing Veeam ONE on a virtual machine, use built-in tools of the virtualization management software to mount the installation image to the virtual machine. Step 3. Launch the Splash Window After you mount or insert the disk with Veeam ONE setup, Autorun will open a splash screen with Veeam ONE installation options: 21 Veeam ONE DEPLOYMENT GUIDE REV 3

22 If Autorun is disabled, run the Setup.exe file from the CD/DVD disk. Alternatively, you can right-click the new disk in My Computer and select Execute Veeam ONE Autorun, or double-click the new disk to launch the splash screen. Note: The installer will verify what version of.net Framework is currently present on the machine. If the required version 4 or later is not found, the installer will prompt to automatically install.net Framework software that is included into Veeam ONE installer. After the completion of.net Framework installation, Veeam ONE installation will proceed. Step 4. Start Veeam ONE Setup Wizard To launch the Veeam ONE Setup wizard, click Veeam ONE Server on the splash window. At the welcome step of the wizard, click Next to start the installation. 22 Veeam ONE DEPLOYMENT GUIDE REV 3

23 Step 5. Accept the License Agreement At the License Agreement step of the wizard, read and accept the license agreement. If you select I do not accept the terms in the license agreement, you will not be able to continue the installation. Step 6. Provide a License File At the Provide License step of the wizard, provide a license file. Select the Full functionality mode option, click Browse and point to the license file. Note: You can continue without providing a license. However, in this case the product will work in the limited functionality mode (also called the free mode ) for a period of 90 days. To learn what functionality you are missing out on with the free mode, click the See free mode limitations link. 23 Veeam ONE DEPLOYMENT GUIDE REV 3

24 Step 7. Choose Setup Type At the Setup Type step of the wizard, select Typical as a preferred installation mode. To learn about available deployment types, click the Read more about deployment scenarios link, or see section Deployment Scenarios in this guide. Step 8. Perform System Configuration Check Before proceeding with the installation, the installer will perform system configuration check to determine if all prerequisite software is available on the machine. To learn what software is required for Veeam ONE installation, see System Requirements. If some of the required software components are missing, the setup wizard will offer you to install the missing software automatically. 24 Veeam ONE DEPLOYMENT GUIDE REV 3

25 To install and enable the missing software components automatically, click the Install button. You can cancel automatic software installation in this case, you will have to install and enable the missing software components manually (otherwise, you will not be able to proceed to the next step of the setup wizard). After you install and enable all required software components, click Re-run to repeat the system configuration check. Step 9. Choose Installation Directory At the Installation Path step of the wizard, choose the Veeam ONE installation directory. In the typical installation mode, the setup installs all components to a single directory and creates a subdirectory for every Veeam ONE component. The typical installation requires at least 480 MB of free space on a disk (plus additional space if you choose to install SQL Server instance on the same machine). Please be aware that depending on the size of your virtual infrastructure and frequency of data collection, the SQL database may grow large and require more space. Be sure to adjust to this condition by freeing up more disk space when needed. For details, see System Requirements and Data Retention. 25 Veeam ONE DEPLOYMENT GUIDE REV 3

26 Step 10. Specify Service Account Credentials At the Service Account Credentials step of the wizard, enter credentials of the account under which the Veeam ONE services will run. The account must be a member of the Local Administrators group and have System Administrator rights on the SQL Server where the Veeam ONE database will reside. The user name should be specified in the DOMAIN\USERNAME format. Step 11. Choose SQL Server At the SQL Server Instance step of the wizard, choose a SQL Server instance that will host the Veeam ONE database. If you do not have a SQL Server instance that you can use for Veeam ONE, select the Install new instance of SQL Server option. If this option is selected, the setup will install SQL Server 2012 Express locally, on the computer where you are installing Veeam ONE. Note: If a SQL Server instance that meets Veeam ONE system requirements is detected on your machine, you can only use the existing local SQL Server instance or choose the one that runs remotely. The 26 Veeam ONE DEPLOYMENT GUIDE REV 3

27 option to install a new SQL instance will be unavailable in this case. If you want to use an existing local or remote SQL Server instance, select the Use existing instance of SQL Server option and choose a local SQL Server instance or browse to a SQL Server instance running remotely. You can enter the address of the preferred SQL Server manually or use the Browse button to choose among available remote instances. In the Database name field, enter the name of the database that will be created by Veeam ONE. Provide valid credentials for the account that will be used by Veeam ONE components to access the SQL Server database. You can enter credentials explicitly or use Windows authentication to connect to the SQL Server. Note that the account must have System Administrator rights on the selected SQL Server instance. If you already have an existing Veeam ONE database that you want to use in your deployment (this can be a database that you have previously created with a SQL script), select the Use existing instance of SQL Server option and choose the SQL Server instance that hosts the database. In the Database name field, enter the name of the database. Provide valid credentials for the account that will be used by Veeam ONE components to access the SQL Server database. You can enter credentials explicitly or use Windows authentication to connect to the SQL Server. Note that the account must have System Administrator rights on the selected SQL Server instance. Step 12. Specify Website Ports At the Connection Information step of the wizard, specify TCP ports that will be used to access Veeam ONE reporting and business categorization websites through a web browser. Step 13. Choose Virtual Infrastructure Type At the Virtual Infrastructure Type step, the setup wizard will offer you to connect to vcenter Sever or Hyper-V infrastructure objects (Failover Cluster, SCVMM, Hyper-V Server). To configure connection to virtual infrastructure servers and initiate automatic data collection from these servers, select the virtual infrastructure type and click Next. If you do not want to configure connection settings during installation, you can skip this step and configure access to virtual servers later in the Veeam ONE Monitor console. In this case, click Skip virtual infrastructure configuration to proceed. 27 Veeam ONE DEPLOYMENT GUIDE REV 3

28 Note: If you choose to configure connection settings, the Veeam ONE Setup wizard will include additional steps to connect to a virtual infrastructure server and to a Veeam Backup & Replication server. If you choose to skip infrastructure configuration, you will pass immediately to the Installation Type step. Step 14. Add a Virtual Server This step of the wizard is available only if you have chosen to configure infrastructure connection settings at the Virtual Infrastructure Type step of the wizard. Enter access credentials for the virtual server, including server name, username, password and the port number. The specified connection settings will be propagated to all Veeam ONE components so that they can automatically connect and retrieve data from the specified virtual infrastructure server. For more details, see Default Configuration. 28 Veeam ONE DEPLOYMENT GUIDE REV 3

29 Step 15. Add a Veeam Backup & Replication Server At the Add Veeam Backup & Replication Server step, the setup wizard will offer you to connect to a Veeam Backup & Replication server to initiate automatic data collection immediately after installation. This step is available only if you have chosen to configure infrastructure connection settings at the Virtual Infrastructure Type step of the wizard. 1. From the Server type list, choose the backup server type Veeam Backup & Replication or Veeam Backup Enterprise Manager. 2. In the Server name, User name and Password fields, specify backup server FQDN or IP address, username and password for connecting to the server. The specified connection settings will be propagated to all Veeam ONE components so that they can automatically connect and retrieve data from the specified server. For more details, see Default Configuration. If you do not want to configure connection settings for Veeam Backup & Replication during the installation, you can skip this step and configure access later in the Veeam ONE Monitor console. In this case, select Configure connection settings later and click Next. 29 Veeam ONE DEPLOYMENT GUIDE REV 3

30 Step 16. Choose Installation Type At the Installation Type step of the wizard, choose deployment configuration for your infrastructure. Typical option is recommended for small to medium environments up to 100 hosts and 1500 VMs Advanced Scalability option is recommended for large environments with more than 100 hosts and 1500 VMs Installation type is defined by a set of configuration parameters that determine Veeam ONE behavior in a number of areas. Choosing an appropriate installation type allows you to optimize monitoring and reporting performance and improve user experience in Veeam ONE. For difference between the installation types, see Step 17. Review Installation Summary At the Ready to Install step of the wizard, carefully review installation configuration to ensure that you have provided correct settings. Click Install to begin the installation. When the installation completes, click Finish to close the wizard. 30 Veeam ONE DEPLOYMENT GUIDE REV 3

31 Step 18. Add Veeam ONE Service Account to Veeam ONE Administrators Group When Veeam ONE installation completes, the installer will prompt you to perform the logoff/logon procedure to create new user groups that will be used to accommodate user accounts for local and remote access to Veeam ONE. Check that the Veeam ONE service account is included in the Veeam ONE Administrators user group. If this account is not a member of the Veeam ONE Administrators user group, add it to the group manually. To learn more about Veeam ONE user groups, see Security Groups. Step 19. Install Additional Veeam ONE Monitor Clients You can install additional instances of Veeam ONE Monitor Client to enable multi-user access to realtime performance data. For details on the Veeam ONE Monitor installation procedure, see Installing Veeam ONE Monitor Client. Step 20. Apply Available Patches We recommend that you periodically check for Veeam ONE patches and updates and apply them as available. You can download product patches at 31 Veeam ONE DEPLOYMENT GUIDE REV 3

32 Advanced Installation The advanced installation scenario implies installing the Veeam ONE Server component (server part) on one machine, and installing the Veeam ONE Web UI component (client part) on another machine. You can also choose to install both components on a single machine in the course of a single installation session. Important! If you install the Veeam ONE Server and Veeam ONE Web UI components on separate machines, mind the following limitation: you cannot install the server part on the computer that is already hosting the client part, and vice versa. Advanced installation is only available if you provide either evaluation or purchased license. For Veeam ONE Free Edition, the advanced installation is not available. For more information on the advanced deployment scenario, see Advanced Deployment. The advanced installation should proceed in the following order: 1. Install Veeam ONE Server and set up a database. Run the Veeam ONE Setup wizard on a machine that will host the Veeam ONE Server component. At this step, you also need to choose an existing SQL Server instance or install a new SQL Server instance and specify the name of the database that will be created by Veeam ONE setup. 2. Install the Veeam ONE Web UI and associate it with the database. Run the Veeam ONE Setup wizard on a machine that will host the Veeam ONE Web UI component. During installation, point Veeam ONE Web UI to the Veeam ONE database. 3. Install and configure Veeam ONE Monitor Client. Run the Veeam ONE Monitor Client wizard to enable user access to real-time performance monitoring and alarms management. If necessary, you can install several instances of Veeam ONE Monitor Client on separate machines in your environment to enable multi-user access to the Veeam ONE Monitor functionality. For more information, see Installing Veeam ONE Monitor Client. To install Veeam ONE using the advanced scenario, follow these steps: Step 1. Obtain the Installation File The Veeam ONE product installation file is available at Step 2. Insert Disk or Mount an Image File Burn the downloaded *.iso image file to a CD/DVD or mount the installation image using disk image emulation software. If you are installing Veeam ONE on a virtual machine, use built-in tools of the virtualization management software to mount the installation image to the virtual machine. 32 Veeam ONE DEPLOYMENT GUIDE REV 3

33 Step 3. Launch the Splash Window After you mount or insert the disk with Veeam ONE setup, Autorun will open a splash screen with Veeam ONE installation options: If Autorun is disabled, run the Setup.exe file from the CD/DVD disk. Alternatively, you can right-click the new disk in My Computer and select Execute Veeam ONE Autorun, or double-click the new disk to launch the splash screen. Note: The installer will verify what version of.net Framework is currently present on the machine. If the required version 4 or later is not found, the installer will prompt to automatically install.net Framework software that is included into Veeam ONE installer. After the completion of.net Framework installation, Veeam ONE installation will proceed. 33 Veeam ONE DEPLOYMENT GUIDE REV 3

34 Step 4. Start Veeam ONE Setup Wizard To launch the Veeam ONE Setup wizard, click Veeam ONE Server on the splash window. At the welcome step of the wizard, click Next to start the installation. Step 5. Accept the License Agreement At the License Agreement step of the wizard, read and accept the license agreement. If you select I do not accept the terms in the license agreement, you will not be able to continue the installation. 34 Veeam ONE DEPLOYMENT GUIDE REV 3

35 Step 6. Provide a License File At the Provide License step of the wizard, provide a license file. Select the Full functionality mode option, click Browse and point to the license file. Note: If you do not have a license, you will not be able to continue installation in the advanced mode. Step 7. Choose Setup Type At the Setup Type step of the wizard, select Advanced as a preferred deployment type. To learn about available deployment types, click the Read more about deployment scenarios link, or see section Deployment Scenarios in this guide. Step 8. Choose Components to Install At the Advanced Deployment step of the wizard, you can choose which Veeam ONE components you would like to install. You can choose only one of the two suggested components (Veeam ONE Server or Veeam ONE Web UI), or install both of them at the same time. Note that if you choose to 35 Veeam ONE DEPLOYMENT GUIDE REV 3

36 install only one component, you will need to repeat the installation procedure on another machine to install the other component (so that you can attain Veeam ONE functionality). If you have opted to install both the Veeam ONE Server and Veeam ONE Web UI components, your advanced deployment will mirror the typical, but will not include Veeam ONE Monitor Client: you will need to install Veeam ONE Monitor Client separately. If necessary, you can change the installation directory at this step. Step 9. Perform System Configuration Check Before proceeding with the installation, the installer will perform system configuration check to determine if all prerequisite software is available on the machine. To learn what software is required for Veeam ONE installation, see System Requirements. If some of the required software components are missing, the setup wizard will offer you to install the missing software automatically. 36 Veeam ONE DEPLOYMENT GUIDE REV 3

37 To install and enable the missing software components automatically, click the Install button. You can cancel automatic software installation in this case, you will have to install and enable the missing software components manually (otherwise, you will not be able to proceed to the next step of the setup wizard). After you install and enable all required software components, click Re-run to repeat the system configuration check. Step 10. Specify Service Account Credentials At the Service Account Credentials step of the wizard, enter credentials of the account under which the Veeam ONE services will run. The account must be a member of the Local Administrators group and have System Administrator rights on the SQL Server where the Veeam ONE database will reside. The user name should be specified in the DOMAIN\USERNAME format. 37 Veeam ONE DEPLOYMENT GUIDE REV 3

38 Step 11. Choose SQL Server At the SQL Server Instance step of the wizard, choose a SQL Server instance that will host the Veeam ONE database. If you are installing Veeam ONE Server and Veeam ONE Web UI on different machines, make sure that both components share a common database. The SQL Server selection differs based on the choice of Veeam ONE components. Veeam ONE Server Component If you are installing Veeam ONE Server or a combination of Veeam ONE Server and Veeam ONE Web UI, your SQL Server selection should proceed as follows. If you do not have a SQL Server instance that you can use for Veeam ONE, select the Install new instance of SQL Server option. If this option is selected, the setup will install SQL Server 2012 Express locally, on the computer where you are installing Veeam ONE. Note: If a SQL Server instance that meets Veeam ONE system requirements is detected on your machine, you can only use the existing local SQL Server instance or choose the one that runs remotely. The option to install a new SQL instance will be unavailable in this case. If you intend to use an existing local or remote SQL Server instance, select the Use existing instance of SQL Server option and choose a local SQL Server instance or browse to a SQL Server instance running remotely. You can enter the address of the preferred SQL Server manually or use the Browse button to choose among available remote instances. In the Database name field, enter the name of the database that will be created by Veeam ONE. Provide valid credentials for the account that will be used by Veeam ONE components to access the SQL Server database. You can enter credentials explicitly or use Windows authentication to connect to the SQL Server. Note that the account must have System Administrator rights on the selected SQL Server instance. If you already have an existing Veeam ONE database that you want to use in your deployment (this can be a database that you have previously created with a SQL script), select the Use existing instance of SQL Server option and choose the SQL Server instance that hosts the database. In the Database name field, enter the name of the database. Provide valid credentials for the account that will be used by Veeam ONE components to access the SQL Server database. You can enter credentials explicitly or use Windows authentication to connect to the SQL Server. Note that the account must have System Administrator rights on the selected SQL Server instance. 38 Veeam ONE DEPLOYMENT GUIDE REV 3

39 Veeam ONE Web UI Component If you are installing the Veeam ONE Web UI component only, you must point to the existing Veeam ONE database. This must be Veeam ONE 8.0 database (the one that was created when you installed the Veeam ONE Server component, or the one that you created with a SQL script). 1. In the Specify Veeam ONE database SQL Server field, choose a local SQL Server instance or browse to a remote SQL Server instance that hosts the Veeam ONE database. You can enter the address of the preferred SQL Server manually or use the Browse button to choose among the available remote instances. 2. In the Database name field, enter the name of the existing database or use the Browse button to choose the database from the list. 3. In the Connect to SQL Server using section, provide valid credentials for the account that will be used by Veeam ONE components to access the SQL Server database. You can enter credentials explicitly or use Windows authentication to connect to the SQL Server. Note that the account must have System Administrator rights on the selected SQL Server instance. 39 Veeam ONE DEPLOYMENT GUIDE REV 3

40 Step 12. Specify Website Ports At the Connection Information step of the wizard, specify TCP ports that will be used to access Veeam ONE reporting and business categorization websites through a web browser. Step 13. Choose Virtual Infrastructure Type At the Virtual Infrastructure Type step, the setup wizard will offer you to connect to vcenter Sever or Hyper-V infrastructure objects (Failover Cluster, SCVMM, Hyper-V Server). To configure connection to virtual infrastructure servers and initiate automatic data collection from these servers, select the virtual infrastructure type and click Next. If you do not want to configure connection settings during installation, you can skip this step and configure access to virtual servers later in the Veeam ONE Monitor console. In this case, click Skip virtual infrastructure configuration to proceed. Note: If you choose to configure connection settings, the Veeam ONE Setup wizard will include additional steps to connect to a virtual infrastructure server and to a Veeam Backup & Replication server. If you choose to skip infrastructure configuration, you will pass immediately to the Installation Type step. 40 Veeam ONE DEPLOYMENT GUIDE REV 3

41 Step 14. Add a Virtual Server This step of the wizard is available only if you have chosen to configure infrastructure connection settings at the Virtual Infrastructure Type step of the wizard. Enter access credentials for the virtual server, including server name, username, password and the port number. The specified connection settings will be propagated to all Veeam ONE components so that they can automatically connect and retrieve data from the specified virtual infrastructure server. For more details, see Default Configuration. Step 15. Add a Veeam Backup & Replication Server At the Add Veeam Backup & Replication Server step, the setup wizard will offer you to connect to a Veeam Backup & Replication server to initiate automatic data collection immediately after installation. This step is available only if you have chosen to configure infrastructure connection settings at the Virtual Infrastructure Type step of the wizard. 1. From the Server type list, choose the backup server type Veeam Backup & Replication or Veeam Backup Enterprise Manager. 2. In the Server name, User name and Password fields, specify backup server FQDN or IP address, username and password for connecting to the server. The specified connection settings will be propagated to all Veeam ONE components so that they can automatically connect and retrieve data from the specified server. For more details, see Default Configuration. 41 Veeam ONE DEPLOYMENT GUIDE REV 3

42 If you do not want to configure connection settings for Veeam Backup & Replication during the installation, you can skip this step and configure access later in the Veeam ONE Monitor console. In this case, select Configure connection settings later and click Next. Step 16. Choose Installation Type At the Installation Type step of the wizard, choose deployment configuration for your infrastructure. Typical option is recommended for small to medium environments up to 100 hosts and 1500 VMs Advanced Scalability option is recommended for large environments with more than 100 hosts and 1500 VMs Installation type is defined by a set of configuration parameters that determine Veeam ONE behavior in a number of areas. Choosing an appropriate installation type allows you to optimize monitoring and reporting performance and improve user experience in Veeam ONE. For difference between the installation types, see 42 Veeam ONE DEPLOYMENT GUIDE REV 3

43 Step 17. Review Installation Summary At the Ready to Install step of the wizard, carefully review installation configuration to ensure that you have provided correct settings. Click Install to begin the installation. When the installation completes, click Finish to close the wizard. Step 18. Add Veeam ONE Service Account to Veeam ONE Administrators Group When Veeam ONE installation completes, the installer will prompt you to perform the logoff/logon procedure to create new user groups that will be used to accommodate user accounts for local and remote access to Veeam ONE. Check that the Veeam ONE service account is included in the Veeam ONE Administrators user group on the machines where the Veeam ONE Server and Veeam ONE Web UI components are installed. If this account is not a member of the Veeam ONE Administrators user group, add it to the group manually. To learn more about Veeam ONE user groups, see Security Groups. Step 19. Install Veeam ONE Monitor Client After you have installed the Veeam ONE Server and Veeam ONE Web UI components, you also need to install one or several instances of Veeam ONE Monitor Client. Otherwise, you will not be able to access the monitoring functionality of Veeam ONE. For details on the Veeam ONE Monitor installation procedure, see Installing Veeam ONE Monitor Client. Step 20. Apply Available Patches We recommend that you periodically check for Veeam ONE patches and updates and apply them as available. You can download product patches at 43 Veeam ONE DEPLOYMENT GUIDE REV 3

44 Installing Veeam ONE Monitor Client Veeam ONE Monitor Client is the primary tool for monitoring your virtual environment. It allows you to manage, view and interact with alarms and monitoring data, analyze performance of virtual infrastructure objects and data protection of your virtual environment, troubleshot issues that occur in your virtual environment, generate reports and administer monitoring settings. In the course of typical installation, Veeam ONE Monitor Client is installed alongside with other Veeam ONE components. If you want to access Veeam ONE monitoring functionality remotely, you can also install additional instances of Veeam ONE Monitor Client on users' workstations. In the course of advanced installation, Veeam ONE Monitor Client is not installed at all. To be able to access Veeam ONE monitoring functionality, you need to install one or more instances of Veeam ONE Monitor Client separately. Note: Before installing Veeam ONE Monitor Client, make sure that you have already installed the Veeam ONE Server component. To install Veeam ONE Monitor Client, follow these steps: Step 1. Obtain the Installation File The Veeam ONE product installation file is available at Step 2. Insert Disk or Mount an Image File Burn the downloaded *.iso image file to a CD/DVD or mount the installation image using disk image emulation software. If you are installing Veeam ONE on a virtual machine, use built-in tools of the virtualization management software to mount the installation image to the virtual machine. Step 3. Launch the Splash Window After you mount or insert the disk with Veeam ONE setup, Autorun will open a splash screen with Veeam ONE installation options: 44 Veeam ONE DEPLOYMENT GUIDE REV 3

45 If Autorun is not available or disabled, run the Setup.exe file from the CD/DVD disk. Alternatively, you can right-click the new disk in My Computer and select Execute Veeam ONE Autorun, or simply double-click the new disk to launch the splash screen. Step 4. Launch Veeam ONE Monitor Client Installation Click Veeam ONE Monitor Client on the splash window. On the welcome step of the wizard, click Next. 45 Veeam ONE DEPLOYMENT GUIDE REV 3

46 Step 5. Accept the License Agreement At the License Agreement step of the wizard, read and accept the license agreement. If you select I do not accept the terms in the license agreement, you will not be able to continue the installation. Step 6. Choose Components to Install At the Program Features step of the wizard, you can change the installation directory. 46 Veeam ONE DEPLOYMENT GUIDE REV 3

47 Step 7. Perform System Configuration Check Before proceeding with the installation, the installer will perform system configuration check to determine if all prerequisite software is available on the machine. To learn what software is required for Veeam ONE installation, see System Requirements. If some of the required software components are missing, the setup wizard will offer you to install the missing software automatically. To install and enable the missing software components automatically, click the Install button. You can cancel automatic software installation in this case, you will have to install and enable the missing software components manually (otherwise, you will not be able to proceed to the next step of the setup wizard). After you install and enable all required software components, click Re-run to repeat the system configuration check. 47 Veeam ONE DEPLOYMENT GUIDE REV 3

48 Step 8. Review Installation Summary At the Ready to Install step of the wizard, carefully review installation configuration to ensure that you have provided correct settings. Click Install to begin the installation. When the installation completes, click Finish to close the wizard. Step 9. Check Veeam ONE Monitor Client Settings If you have installed Veeam ONE Monitor Client separately from other Veeam ONE components, make sure that Veeam ONE Monitor Client can communicate with the Veeam ONE Monitor Server part. On the machine where you have installed Veeam ONE Monitor Client, start the Veeam ONE Monitor application. When Veeam ONE Monitor is started for the first time, you will be propmted to provide the name of the server where the Veeam ONE Monitor Server component is located. If for some reasons you cannot see a dialog box prompting for the Veeam ONE Monitor Server name, select Options > Client Settings > General and enter the name of the server component in the Client Settings window manually. 48 Veeam ONE DEPLOYMENT GUIDE REV 3

49 Accessing Veeam ONE Monitor, Reporter and Business View To access Veeam ONE Monitor, Reporter and Business View, take the following steps. Veeam ONE Monitor To access Veeam ONE Monitor: 1. Log on to the machine where Veeam ONE Monitor Client is installed. A user account must either: Be a member of the Veeam ONE Administrators or Veeam ONE Read-Only Users group (these groups are created on the machine where the Veeam ONE Server component is installed). This prerequisite applies to VMware vsphere and Microsoft Hyper-V platforms. Have permissions assigned on objects in the vcenter Server or vcloud Director inventory hierarchy. This prerequisite applies to the VMware vsphere platform only. For details, see Veeam ONE Multi-Tenant Monitoring and Reporting. 2. In Microsoft Windows Programs menu, choose Veeam ONE Monitor. Veeam ONE Reporter To access Veeam ONE Reporter: 1. Open the Veeam ONE Reporter website using one of the following options: Access Veeam ONE Reporter directly from the Veeam ONE Monitor console. To do this, on the toolbar click Report and choose the necessary report in the list. Access Veeam ONE Reporter locally, on the machine where the Veeam ONE Web UI component is installed. To do this, in Microsoft Windows Programs menu choose Veeam ONE Reporter. Access Veeam ONE Reporter remotely using your web browser. To do this, browse to the following address (assuming the default port 1239): 2. Provide credentials for the user account that either: Is a member of the Veeam ONE Administrators or Veeam ONE Read-Only Users group (these groups are created on the machine where the Veeam ONE Web UI component is installed). This prerequisite applies to VMware vsphere and Microsoft Hyper-V platforms. Has permissions assigned on objects in the vcenter Server or vcloud Director inventory hierarchy. This prerequisite applies to the VMware vsphere platform only. For details, see Veeam ONE Multi-Tenant Monitoring and Reporting. 3. If you log in for the first time, configure your browser settings: Make sure that pop-up windows are allowed for the Veeam ONE Reporter website. [For Internet Explorer] Add the Veeam ONE Reporter website to the list of Trusted sites. 49 Veeam ONE DEPLOYMENT GUIDE REV 3

50 Veeam ONE Business View To access Veeam ONE Business View: 1. Open the Veeam ONE Business View website using one of the following options: Access Veeam ONE Business View locally, on the machine where the Veeam ONE Web UI component is installed. To do this, in Microsoft Windows Programs menu choose Veeam ONE Business View. Access Veeam ONE Business View remotely using your web browser. To do this, browse to the following address (assuming the default port 1340): 2. Provide credentials for the user account being a member of the Veeam ONE Administrators or Veeam ONE Read-Only Users group (these groups are created on the machine where the Veeam ONE Web UI component is installed). 3. [For Internet Explorer users] If you log in for the first time, add the Veeam ONE Business View website to the list of Trusted sites. See also: Securing Veeam ONE Reporter and Business View Websites Securing Veeam ONE Reporter and Business View Websites To protect sensitive user data, you can configure SSL communication between the Veeam ONE Reporter and Business View websites, and the client web browser. To configure SSL communication, perform the following steps. Step 1. Obtain and Install a Valid Certificate Obtain a valid SSL certificate and install it on the machine that hosts the Veeam ONE Web UI component. You can obtain an SSL certificate from a Certificate Authority or generate a self-signed SSL certificate. If you choose to generate a self-signed certificate, make sure that you specify a custom subject alternative name (SAN). As a result, you will be able to enter both a FDQN and a short hostname in the certificate, and use them when accessing the Veeam ONE Reporter and Business View URLs in your browser. For details on setting up SSL certificates on IIS, see this Microsoft KB article. Step 2. Disable the Default IIS Website To disable the default unsecure HTTP binding: 1. Log on to the machine where the Veeam ONE Web UI component is installed. 2. Open the Internet Information Services (IIS) Manager, expand the localhost node and navigate to Sites. 3. In the Connections pane, select Default Web Site. 4. In the Manage Website section on the right, click Stop. 50 Veeam ONE DEPLOYMENT GUIDE REV 3

51 Step 3. Assign the Certificate to Veeam ONE Websites To assign the certificate to the Veeam ONE Reporter website: 1. Log on to the machine where the Veeam ONE Web UI component is installed. 2. Open the Internet Information Services (IIS) Manager, expand the localhost node and navigate to Sites. 3. In the Connections pane, select VeeamReporter. 4. In the Edit Site section on the right, click Bindings. 5. In the Site Bindings window, click Add. 6. Configure a new binding: a. From the Type list, select https. b. From the IP address list, select All Unassigned. c. From the SSL certificate list, select the necessary certificate. d. Click OK. 7. In the Site Bindings window, select the default HTTP binding and click Remove. 8. Select the new HTTPS binding and click Edit. 9. Change the value in the Port field to 1239 (or another value if you changed the port number during installation). 10. Click OK. 51 Veeam ONE DEPLOYMENT GUIDE REV 3

52 To assign the certificate to the Veeam ONE Business View website: 1. Log on to the machine where the Veeam ONE Web UI component is installed. 2. Open the Internet Information Services (IIS) Manager, expand the localhost node and navigate to Sites. 3. In the Connections pane, select VeeamBusinessView. 4. In the Edit Site section on the right, click Bindings. 5. In the Site Bindings window, click Add. 6. Configure a new binding: a. From the Type list, select https. b. From the IP address list, select All Unassigned. c. From the SSL certificate list, select the necessary certificate. d. Click OK. 7. In the Site Bindings window, select the default HTTP binding and click Remove. 8. Select the new HTTPS binding and click Edit. 9. Change the value in the Port field to 1340 (or another value if you changed the port number during installation). 10. Click OK. 52 Veeam ONE DEPLOYMENT GUIDE REV 3

53 Step 4. Change Veeam ONE Reporter URL in Veeam ONE Monitor Settings You must change Veeam ONE Reporter website URL in Veeam ONE Monitor settings. Otherwise, you will not be able to generate Veeam ONE reports from the Veeam ONE Monitor console. 1. Open the Veeam ONE Monitor console. 2. Navigate to Options > Server Settings. 3. In the Server Settings window, open the Other Settings tab. 4. On the Other Settings tab, click Launch in the Support utility section. 5. In the Veeam ONE Settings window, switch to Reporter > Website Settings. 6. In the Website address field, replace the http part of the address with https. 7. Click Save, click Close and then click OK. 8. Close the Veeam ONE Monitor console. 9. Open the Veeam ONE Monitor console again and make sure that you can access Veeam ONE reports by selecting a report from the Reports menu. 53 Veeam ONE DEPLOYMENT GUIDE REV 3

54 Step 5. Create New Veeam ONE Reporter and Veeam ONE Business View Shortcuts The Veeam ONE Reporter and Veeam ONE Business View icons in the Start menu and on the desktop cannot be modified to use HTTPS. This means that after you perform the steps described above, the icons will stop working. You will need to add your own shortcuts with HTTPS URLs. Create browser shortcuts on the desktop and specify the following locations for them: Veeam ONE Reporter: Veeam ONE Business View: Accessing Secured Veeam ONE Websites To access Veeam ONE Reporter and Veeam ONE Business View, browse to: Veeam ONE Reporter: Veeam ONE Business View: 54 Veeam ONE DEPLOYMENT GUIDE REV 3

55 Default Configuration If during installation you have chosen to connect to a VMware vsphere, Microsoft Hyper-V and Veeam Backup & Replication server, Veeam ONE will propagate the provided connection settings to all its components and will set up the following default configuration for you: In Veeam ONE Monitor, the virtual server and backup server will be added to the list of monitored objects. Data from the server will be collected in the real-time mode. In Veeam ONE Reporter and Business View, the virtual server and backup server will be added to the list of objects targeted for data collection. Data collection will be scheduled to run on weekdays, at 3:00 a.m. The first data collection session will start immediately after installation. You can change provided connection settings or connect other servers in the Veeam ONE Monitor console. You can customize the schedule according to which reporting and categorization data is collected in the Veeam ONE Reporter console. For more details, refer to Veeam ONE User Guides. Security Groups Veeam ONE creates 3 security groups on the machines where the Veeam ONE Server and Veeam ONE Web UI components are installed: Veeam ONE Administrators: members of this group can access monitoring data, generate reports and modify all Veeam ONE configuration settings. This group must include the Veeam ONE service account. Veeam ONE Read-Only Users: members of this group can generate reports and access monitoring data in read-only mode, but cannot modify any Veeam ONE configuration settings. Veeam ONE Dashboard Viewers: build-in system group used by Internet Information Services to allow access to Veeam ONE dashboards. To provide access to Veeam ONE functionality for an administrator or operator, you can include this user either in the Veeam ONE Administrators or Veeam ONE Read-Only Users group. Member of these groups have access to: All Veeam ONE consoles (Monitor, Reporter and Business View) All objects of the infrastructure inventory (including VMware vsphere, vcloud Director, Microsoft Hyper-V and Veeam Backup & Replication) Note: Do not use security groups to enable for users possibilities of self-service monitoring and reporting on a restricted scope of the virtual infrastructure. Instead, configure permissions for multi-tenant access as described in Veeam ONE Multi-Tenant Monitoring and Reporting. 55 Veeam ONE DEPLOYMENT GUIDE REV 3

56 Data Retention Data collected from virtual and backup servers is organized to the Veeam ONE database. Veeam ONE retains data in the database as follows: For categorization data, Veeam ONE retains one sample in the database. This data is updated with every new data collection. For topology, configuration, audit and performance data, Veeam ONE keeps multiple samples based on the retention policy. Performance data is aggregated in the database according to the scheme described below. For events collected from backup and virtual servers, Veeam ONE keeps all collected instances. Performance Data Aggregation As the performance data ages, Veeam ONE aggregates it for long-term storage. Data aggregation helps save disk space on the database server and speed up generation of performance reports and charts. By default, Veeam ONE uses the following aggregation scheme for performance data: Raw data (data with 20-second resolution) is stored for 1 hour. After 1 hour, raw data is aggregated to 5-minute resolution data. After 1 week, data with 5-minute resolution is aggregated to 2-hour resolution data. Data with this level of detail is stored in the database for up to 1 year. To draw performance charts, Veeam ONE uses data with various aggregation levels, depending on the period for which performance data is shown. For example, performance charts for the past hour use samples with 20-second resolution, charts for the past day use data with 5-minute resolution and so on. To generate performance reports, Veeam ONE uses data with 2-hour resolution. If you use Veeam ONE for monitoring and reporting in large environments, the Veeam ONE database can grow quickly. To support large virtual and backup infrastructures and reduce the size of the Veeam ONE database, you can increase aggregation intervals for performance data. To learn how to change aggregation intervals, contact Veeam Support at 56 Veeam ONE DEPLOYMENT GUIDE REV 3

57 UNINSTALLING VEEAM ONE To uninstall Veeam ONE, open the Start menu, go to Control Panel > Add or Remove Programs, choose Veeam ONE components you want to uninstall and click Remove. If you installed Veeam ONE using the advanced installation, repeat this procedure on every machine where the Veeam ONE components are installed. The SQL Server instance installed and used by Veeam ONE is not removed during the uninstall of Veeam ONE. It needs to be removed separately using the standard Add or Remove Programs feature in Control Panel. Veeam ONE database and its data is retained until you manually remove the database or uninstall the SQL Server instance. 57 Veeam ONE DEPLOYMENT GUIDE REV 3

58 UPGRADING TO VEEAM ONE 8.0 Upgrade to version 8.0 is supported from Veeam ONE version 6.5 and 7.0. To upgrade to Veeam ONE 8.0, follow these steps: Step 1. Obtain the Installation File The Veeam ONE product installation file is available at Step 2. Insert Disk or Mount an Image File Burn the downloaded *.iso image file to a blank CD/DVD or mount the installation image using disk image emulation software. If Veeam ONE runs on a virtual machine, use built-in tools of the virtualization management software to mount the installation image to the virtual machine. Step 3. Launch the Splash Window After you mount or insert the disk with Veeam ONE setup, Autorun will open a splash screen with Veeam ONE installation options: 58 Veeam ONE DEPLOYMENT GUIDE REV 3

59 If Autorun is not available or disabled, run the Setup.exe file from the CD/DVD disk. Alternatively, you can right-click the new disk in My Computer and select Execute Veeam ONE Autorun, or simply double-click the new disk to launch the splash screen. Note: The installer will verify what version of.net Framework is currently present on the machine. If the required version 4 or later is not found, the installer will prompt to automatically install.net Framework software which is bundled into Veeam ONE installer package. After the completion of.net Framework installation, Veeam ONE upgrade will proceed. Step 4. Start Veeam ONE Setup Wizard To launch the Veeam ONE Setup wizard, click Veeam ONE Server on the splash window. On the welcome step of the wizard, click Next. 59 Veeam ONE DEPLOYMENT GUIDE REV 3

60 Step 5. Accept the License Agreement At the License Agreement step of the wizard, read and accept the license agreement. If you select I do not accept the terms in the license agreement, you will not be able to continue the upgrade. Step 6. Review Components to Upgrade Veeam ONE Setup wizard will automatically detect components of the previous version installed on the machine. At the Upgrade step of the wizard, review the components to upgrade and click Next. 60 Veeam ONE DEPLOYMENT GUIDE REV 3

61 Step 7 Provide a License File At the Provide License step of the wizard, provide a license file for Veeam ONE v8. Select Full functionality mode and point to the location of the license file using the Browse button. Note: You can continue without providing a license. However, in this case the product will work in the limited functionality mode (also called the free mode ) for a period of three months. To find out what functionality you are missing out on with the free mode, click the See free mode limitations link. Step 8. Perform System Configuration Check Before proceeding with the installation, the installer will perform system configuration check to determine if all prerequisite software is available on the machine. To learn what software is required for Veeam ONE installation, see System Requirements. If some of the required software components are missing, the setup wizard will offer you to install the missing software automatically. 61 Veeam ONE DEPLOYMENT GUIDE REV 3

62 To install and enable the missing software components automatically, click the Install button. You can cancel automatic software installation in this case, you will have to install and enable the missing software components manually (otherwise, you will not be able to proceed to the next step of the setup wizard). After you install and enable all required software components, click Re-run to repeat the system configuration check. Step 9. Specify Account Credentials At the Service Account Credentials step of the wizard, enter credentials of the account under which the Veeam ONE Service runs. The account must be a member of the Local Administrators group and have System Administrator rights on the SQL Server where the Veeam ONE database resides. The user name should be specified in the DOMAIN\USERNAME format. 62 Veeam ONE DEPLOYMENT GUIDE REV 3

63 Step 10. Choose SQL Server At the SQL Server Instance step of the wizard, specify a SQL Server instance that hosts the Veeam ONE database. The SQL Server and database name must be populated automatically. If required, you can change the database connection settings: 1. Select the Use existing instance of SQL Server option and choose the SQL Server instance that hosts the database. 2. In the Database name field, enter the name of the database. 3. Provide valid credentials for the account that will be used by Veeam ONE components to access the SQL Server database. You can enter credentials explicitly or use Windows authentication to connect to the SQL Server. Note that the account must have System Administrator rights on the selected SQL Server instance. 63 Veeam ONE DEPLOYMENT GUIDE REV 3

64 Step 11. Choose Installation Type At the Installation Type step of the wizard, choose deployment configuration for your infrastructure. Typical option is recommended for small to medium environments up to 100 hosts and 1500 VMs Advanced Scalability option is recommended for large environments with more than 100 hosts and 1500 VMs Installation type determines Veeam ONE behavior in a number of areas, such as data collection, and other. Choosing an appropriate installation type allows you to optimize monitoring and reporting performance and improve user experience in Veeam ONE. Step 12. Begin Upgrade At the Ready to Install step of the wizard, click Install to begin the upgrade process. If you installed Veeam ONE using the advanced installation, repeat this upgrade procedure on every machine where the Veeam ONE components are installed. 64 Veeam ONE DEPLOYMENT GUIDE REV 3