Symantec Backup Exec System Recovery

Transcription

1 Symantec Backup Exec System Recovery Restore Windows systems anytime, from anywhere, to virtually any device Why?... 2 Value Statements... 2 Target Contacts... 3 General Lead-In Questions... 3 Next Steps... 5

2 Why? (formerly LiveState Recovery) combines the speed and reliability of disk-based, bare-metal Windows system recovery with revolutionary technologies for hardware-independent restoration and lights-out operation. The result is unparalleled freedom to restore systems anytime, from anywhere, to virtually any device. Administrators can dramatically minimize downtime by rapidly recovering entire systems, even to dissimilar hardware platforms and virtual environments. When systems fail, you can quickly restore them to a specified point in time without taking hours to manually rebuild and restore. You can also remotely restore unattended servers in distributed locations from a Windows desktop, laptop or Pocket PC. Symantec Backup Exec System Recovery Product Offerings Symantec Backup Exec System Recovery Server Edition (formerly LiveState Recovery Advanced Server Suite) Symantec Backup Exec System Recovery Desktop Edition (formerly LiveState Recovery Desktop Suite) Symantec Backup Exec System Recovery Windows Small Business Server Edition Value Statements CxO The following value statements will help you articulate the tangible results customers and partners can gain from using : Minimize System Downtime to Improve Your Business Value solutions offer unprecedented speed and reliability for Windows system recovery thus ensuring that organizations can maintain a high level of information availability for critical IT infrastructures and reduce the costs of potential downtime as well. Backup Exec System Recovery is a leading solution for Windows system recovery. IT Director/Administrators Reduces Recovery Time and Saves Significant Hardware Investment reduces Recovery Time and Saves Significant Hardware Investment by eliminating the need to recover systems to the identical

3 Target Contacts hardware platform where recovery points were created. Users with older hardware environments that fail or need to be replaced can restore their systems to newer and more updated systems without the need to reinstall and reconfigure operating systems, applications, system settings, and others. This enables site-recovery for Windows systems to dissimilar hardware. The architecture also supports multiple parallel backup and restores, further accelerating your time to recovery. Flexibility is also enhanced by allowing administrators to perform system restorations even if there is no hardware available by temporarily restoring recovery points to virtual environments in VMWare. Enables Organizations to Meet Stricter Recovery Time Objectives and Improve IT Service Levels Agreements Administrators can now more easily meet stringent recovery time objectives (RTO) by performing bare metal restorations in minutes, even if the restoration is to dissimilar hardware, and rolling back failed systems to an exact point-in-time eliminating the hours of downtime usually experienced with traditional methods. Improved interoperability, flexibility, ease-of-use, & performance Includes a broad range of customer-requested enhancements, such as enhanced support for protecting Active Directory Domain Controllers, network bandwidth throttling, support for integration with network management consoles via automatic generation of SNMP traps, updated interface and wizards, re-designed browsers, unique job naming, recovery environment improvements, enhanced database error handling, and the ability to perform an unattended PXE-boot of the recovery environment (may require additional professional services). Eliminates the Need for Remote On-site IT Support eliminates the need for remote on-site IT support through the use of the LightsOut Restore capability. This allows recovery of systems in a remote location or a locked environment where physical access is not possible such as rack locations where blade servers are being used. Storage Administrator IT Administrator/Director General Lead-In Questions Following are general questions to ask to assess a customer s current situation. 1. Does your organization currently have a Windows system recovery solution in place? (If YES, continue with Group A questions; if NO, continue to Group B)

4 Group A: 2. How long does it typically take you to recover from a system failure? 3. How confident are you that you could quickly recover critical Windows servers and desktops/laptops with your existing solution? 4. What is your current process to restore in the event of a system failure? What steps do you take? 5. Would it benefit your organization to have a system recovery solution that would allow you to restore systems to dissimilar hardware or to virtual environments? 6. Do you have servers in remote unattended environments (including blade servers) that, in the event of a system failure, you would like to recover without the need to physically be at that system? See Next Steps Group B: (These questions will help uncover the need for Symantec Backup Exec System Recovery) 1. Is your organization currently using Tape as a method for Windows system recovery? If so, how effective is it? (If no, continue on to next question). 2. What is your current process to restore in the event of a system failure? What steps do you take? 3. How long does it typically take you to recover from a system failure? 4. How confident are you that you could quickly recover critical Windows servers and desktops/laptops in the event of a failure? 5. Would it benefit your organization to have a system recovery solution that would allow you to restore systems to dissimilar hardware or to virtual environments? 6. Do you have servers in remote unattended environments (including blade servers) that in the event of a system failure, you would like to recover without the need to physically be at that system? could benefit your company with the ability to: Significantly reduce a system s Time-to-Recovery (TTR) Perform a full system restoration or bare metal recovery in minutes

5 Meet established RTOs (Recovery Time Objectives) Restore Windows servers, desktops or laptops to dissimilar hardware thus eliminating the need to maintain duplicate hardware environments for recovery purposes Eliminate the need for on-site IT support by performing remote recoveries of servers in unattended locations or distributed environments Help ensure system availability while capturing real-time recovery points without disrupting user productivity or application usage Improve reliability of system recovery Easily and quickly recover system and OEM utility partitions Economically deliver a high level of system protection for Microsoft systems Enhance the operational capability of your current backup and disaster recovery systems Next Steps Offer customer trialware to download and test Schedule an appointment with the customer and an SE to demonstrate product